LG D820Z, D820 User Manual
Important Information
for the nexus5
Important Safety Information – page 2
Manufacturer’s Warranty – page 13
General Terms and
Conditions of Service – page 15
Important Message from Sprint – page 47
Important Safety Information
This booklet contains important operational and safety information
that will help you safely use your phone. Failure to read and follow
the information provided in this booklet may result in serious bodily
injury, death, or property damage.
General Precautions
Warning
: This product contains chemicals known to the State
of California to cause cancer and birth defects or
reproductive harm.
Wash hands after handling.
There are several simple guidelines to operating your phone
properly and maintaining safe, satisfactory service.
• To maximize performance, do not touch the bottom portion of
your phone where the internal antenna is located while using the
phone.
• Speak directly into the mouthpiece.
• Avoid exposing your phone and accessories to rain or liquid
spills. If your phone does get wet, immediately turn the power off
and remove the battery.
• Do not expose your phone to direct sunlight for extended periods
of time (such as on the dashboard of a car).
• Although your phone is quite sturdy, it is a complex piece of
equipment and can be broken. Avoid dropping, hitting, bending,
or sitting on it.
2 Important Safety Information
• Any changes or modifications to your phone not expressly
approved in this document could void your warranty for this
equipment and void your authority to operate this equipment.
Note: For the best care of your device, only Sprint-authorized
personnel should service your phone and accessories.
Failure to do so may be dangerous and void your warranty.
Maintaining Safe Use of and Access to Your
Phone
Do Not Rely on Your Phone for Emergency Calls
Mobile phones operate using radio signals, which cannot guarantee
connection in all conditions. Therefore you should never rely solely
upon any mobile phone for essential communication (e.g., medical
emergencies). Emergency calls may not be possible on all cellular
networks or when certain network services or mobile phone features
are in use. Check with your local service provider for details.
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone without
a hands-free device) is prohibited in some jurisdictions. Laws vary
as to specific restrictions. Remember that safety always comes first.
Tip: Purchase an optional hands-free accessory at your local
Sprint Store, or call Sprint at 1-866-866-7509.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any
special regulations in a given area. Turn your phone off in areas
where use is forbidden or when it may cause interference or danger.
Important Safety Information 3
Using Your Phone Near Other Electronic Devices
Most modern electronic equipment is shielded from radio frequency
(RF) signals. However, RF signals from wireless phones may affect
inadequately shielded electronic equipment.
RF signals may affect improperly installed or inadequately shielded
electronic operating systems or entertainment systems in motor
vehicles. Check with the manufacturer or their representative to
determine if these systems are adequately shielded from external RF
signals. Also check with the manufacturer regarding any equipment
that has been added to your vehicle.
Consult the manufacturer of any personal medical devices, such as
pacemakers and hearing aids, to determine if they are adequately
shielded from external RF signals.
Note: Always turn off the phone in healthcare facilities, and
request permission before using the phone near medical
equipment.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent
possible interference with aircraft systems, the U.S. Federal Aviation
Administration (FAA) regulations require you to have permission
from a crew member to use your phone while the plane is on the
ground. To prevent any risk of interference, FCC regulations prohibit
using your phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off
when in a blasting area or in other areas with signs indicating twoway radios should be turned off. Construction crews often use
remote-control RF devices to set off explosives.
4 Important Safety Information
Turn your phone off when you’re in any area that has a potentially
explosive atmosphere. Although it’s rare, your phone and
accessories could generate sparks. Sparks can cause an explosion
or fire, resulting in bodily injury or even death. These areas are often,
but not always, clearly marked. They include:
• Fueling areas such as gas stations.
• Below deck on boats.
• Fuel or chemical transfer or storage facilities.
• Areas where the air contains chemicals or particles such as grain,
dust, or metal powders.
• Any other area where you would normally be advised to turn off
your vehicle’s engine.
Note: Never transport or store flammable gas, flammable liquids,
or explosives in the compartment of your vehicle that
contains your phone or accessories.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as they
could hurt themselves and others, damage the phone or make calls
that increase your Sprint invoice.
Using Your Phone With a Hearing Aid Device
A number of Sprint phones have been tested for hearing aid device
compatibility. When some wireless phones are used with certain
hearing devices (including hearing aids and cochlear implants),
users may detect a noise which can interfere with the effectiveness
of the hearing device.
Some hearing devices are more immune than others to this
interference noise, and phones also vary in the amount of
interference noise they may generate. ANSI standard C63.19 was
developed to provide a standardized means of measuring both
Important Safety Information 5
wireless phone and hearing devices to determine usability rating
categories for both.
Ratings have been developed for mobile phones to assist hearing
device users find phones that may be compatible with their hearing
device. Not all phones have been rated for compatibility with hearing
devices. Phones that have been rated have a label located on the
Your nexus5 has an M3 rating.
box.
These ratings are not guarantees. Results will vary depending
on the user’s hearing device and individual type and degree
of hearing loss. If a hearing device is particularly vulnerable to
interference noise; even a phone with a higher rating may still cause
unacceptable noise levels in the hearing device. Trying out the
phone with your hearing device is the best way to evaluate it for your
personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements for
hearing aid compatibility and are likely to generate less interference
to hearing devices than unrated phones. (M4 is the better/higher of
the two ratings.)
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are
likely to be more usable with a hearing device’s telecoil (“T Switch”
or “Telephone Switch”) than unrated phones. (T4 is the better/higher
of the two ratings. Note that not all hearing devices have telecoils in
them.)
Note: New Technologies, Including Wi-Fi
This phone has been tested and rated for use with hearing
aids for some of the wireless technologies that it uses.
However, there may be newer wireless technologies
(including Wi-Fi) used in this phone that have not been tested
for use with hearing aids.
Hearing aid devices may also be measured for immunity to
interference noise from wireless phones and should have ratings
6 Important Safety Information
similar to phones. Ask your hearing healthcare professional for the
rating of your hearing aid. Add the rating of your hearing aid and
your phone to determine probable usability:
• Any combined rating equal to or greater than six offers excellent
use.
• Any combined rating equal to five is considered normal use.
• Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will have
a combined rating of six for “excellent use.” This is synonymous for
T ratings.
Sprint further suggests you experiment with multiple phones (even
those not labeled M3/T3 or M4/T4) while in the store to find the one
that works best with your hearing aid device. Should you experience
interference or find the quality of service unsatisfactory after
purchasing your phone, promptly return it to the store within 14 days
of purchase. (A restocking fee may be applied to exchanges. Visit
sprint.com/returns for details.) More information about hearing
aid compatibility may be found at:
accesswireless.org.
fcc.gov, fda.gov, and
Getting the Best Hearing Device Experience With Your
Phone
To further minimize interference:
• Set the phone’s display and keypad backlight settings to ensure
the minimum time interval:
1. Press > and tap Settings > Display > Sleep.
2. Tap the minimum time interval setting.
• Position the phone so the internal antenna is farthest from your
hearing aid.
• Move the phone around to find the point with least interference.
Important Safety Information 7
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your
battery’s performance.
• Recently there have been some public reports of wireless phone
batteries overheating, catching fire, or exploding. It appears that
many, if not all, of these reports involve counterfeit or inexpensive,
aftermarket-brand batteries with unknown or questionable
manufacturing standards. Sprint is not aware of similar problems
with Sprint phones resulting from the proper use of batteries
and accessories approved by Sprint or the manufacturer of your
phone. Use only Sprint-approved or manufacturer-approved
batteries and accessories found at Sprint Stores or through
your phone’s manufacturer, or call 1-866-866-7509 to order.
They’re also available at
right batteries and accessories is the best way to ensure they’re
genuine and safe.
• In order to avoid damage, charge the battery only in temperatures
that range from 32° F to 113° F (0° C to 45° C).
• Don’t use the battery charger in direct sunlight or in high humidity
areas, such as the bathroom.
• Never dispose of the battery by incineration.
• Keep the metal contacts on top of the battery clean.
• Don’t attempt to disassemble or short-circuit the battery.
• The battery may need recharging if it has not been used for a long
period of time.
• It’s best to replace the battery when it no longer provides
acceptable performance. It can be recharged hundreds of times
before it needs replacing.
8 Important Safety Information
sprint.com/accessories. Buying the
• Don’t store the battery in high temperature areas for long periods
of time. It’s best to follow these storage rules:
▪ Less than one month:
-4° F to 140° F (-20° C to 60° C)
▪ More than one month:
-4° F to 113° F (-20° C to 45° C)
Disposal of Lithium Ion (Li-Ion) Batteries
Do not handle a damaged or leaking Li-Ion battery as you can be
burned.
For safe disposal options of your Li-Ion batteries, contact your
nearest Sprint authorized service center.
Special Note: Be sure to dispose of your battery properly. In some
areas, the disposal of batteries in household or business trash may
be prohibited.
Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it’s
turned on, it receives and transmits radio frequency (RF) signals.
When you use your phone, the system handling your call controls
the power level. This power can range from 0.006 watt to 0.2 watt in
digital mode.
Knowing Radio Frequency Safety
The design of your phone complies with updated NCRP standards
described below.
In 1991–92, the Institute of Electrical and Electronics Engineers
(IEEE) and the American National Standards Institute (ANSI) joined
in updating ANSI’s 1982 standard for safety levels with respect to
human exposure to RF signals. More than 120 scientists, engineers
and physicians from universities, government health agencies and
Important Safety Information 9
industries developed this updated standard after reviewing the
available body of research. In 1993, the Federal Communications
Commission (FCC) adopted this updated standard in a regulation.
In August 1996, the FCC adopted hybrid standard consisting of
the existing ANSI/IEEE standard and the guidelines published by
the National Council of Radiation Protection and Measurements
(NCRP).
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you
wear a handset on your body, use a Sprint-supplied or Sprintapproved carrying case, holster or other body-worn accessory. If you
do not use a body-worn accessory, ensure the antenna is at least
0.39 inch (1.0 centimeters) from your body when transmitting. Use
of non-Sprint-approved accessories may violate FCC RF exposure
guidelines.
For more information about RF exposure, visit the FCC website at
fcc.gov.
Specific Absorption Rates (SAR) for Wireless Phones
The SAR value corresponds to the relative amount of RF energy
absorbed into the head of a user of a wireless handset.
The SAR value of a phone is the result of an extensive testing,
measuring and calculation process. It does not represent how much
RF the phone emits. All phone models are tested at their highest
value in strict laboratory settings. But when in operation, the SAR
of a phone can be substantially less than the level reported to the
FCC. This is because of a variety of factors including its proximity
to a base station antenna, phone design and other factors. What
is important to remember is that each phone meets strict federal
guidelines. Variations in SARs do not represent a variation in safety.
All phones must meet the federal standard, which incorporates
a substantial margin of safety. As stated above, variations in SAR
10 Important Safety Information
values between different model phones do not mean variations in
safety. SAR values at or below the federal standard of 1.6 W/kg are
considered safe for use by the public.
The highest reported SAR values of the nexus5 are:
Head: 0.96 W/kg
Body (Body-worn/Hotspot) : 1.05 W/kg
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency Emission Guidelines.
FCC ID number: ZNFD820
More information on the phone’s SAR can be found from the
following FCC website:
http://fcc.gov/oet/ea/.
FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
Important Safety Information 11
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient the direction of the internal antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Owner’s Record
The model number, regulatory number, and serial number are
located on a nameplate inside the battery compartment. Record the
serial number in the space provided below. This will be helpful if you
need to contact us about your phone in the future.
Model:
Serial No.:
Wi-Fi Caution
This device is capable of operating in 802.11a/n/ac mode. For
802.11a/n/ac devices operating in the frequency range of 5.15 - 5.25
GHz, they are restricted for indoor operations to reduce any potential
harmful interference for Mobiles Satellite Services (MSS) in the US.
Wi-Fi Access Points that are capable of allowing your device to
operate in 802.11a/n/ac mode (5.15 - 5.25 GHz band) are optimized
for indoor use only. If your Wi-Fi network is capable of operating in
this mode, please restrict your Wi-Fi use indoors to not violate federal
regulations to protect Mobile Satellite Services.
12
Important Safety Information
Manufacturer’s Warranty
Your device has been designed to provide you with reliable,
worry-free service. If for any reason you have a problem with your
equipment, please refer to the manufacturer’s warranty in this
section.
For information regarding the terms and conditions of service for
your device, please visit
1-888-211-4727.
at
Manufacturer’s Warranty
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit
and its enclosed accessories will be free from defects in material
and workmanship, according to the following terms and conditions:
(1) The limited warranty for the unit and enclosed accessories shall
be a period of one (1) year from the date of original purchase. The
remaining warranty period for the unit being repaired or replaced
shall be determined by presentation of the original sales receipt for
the purchase of the unit.
(2) The limited warranty extends only to the original purchaser of the
product and is not assignable or transferable to any subsequent
purchaser / end user.
(3) The limited warranty is good only to the original purchaser
of the product during the warranty period as long as it is in the
U.S., including Alaska, Hawaii, U.S. Territories, and all Canadian
Provinces.
(4) The external housing and cosmetic parts shall be free of major
defects at the time of shipment and, therefore, shall not be covered
under these limited warranty terms.
Manufacturer’s Warranty 13
sprint.com or call Sprint Customer Service
(5) Upon request from LG, the consumer must provide information
satisfactory to LG to prove the date of purchase or exchange.
(6) The customer shall bear the cost of shipping the product to
the Customer Service Department of LG. LG shall bear the cost of
shipping the product back to the consumer after the completion of
service under this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damage resulting from use of the product in other than
its normal and customary manner.
(2) Defect or damage from abnormal use, abnormal conditions,
improper storage, exposure to moisture or dampness, unauthorized
modifications, unauthorized connections, unauthorized repair,
misuse, neglect, abuse, accident, alteration, improper installation, or
other acts which are not the fault of LG, including damage caused by
shipping, blown fuses, or spills of food or liquid.
(3) Breakage or damage to antennas unless caused directly by
defects in material or workmanship.
(4) Alleged defects or malfunctions of the product if the Customer
Service Department at LG was not notified by the consumer during
the applicable limited warranty period.
(5) Products which have had the serial number removed or made
illegible.
(6) This limited warranty is in lieu of all other warranties, express or
implied either in fact or by operations of law, statutory or otherwise,
including but not limited to any implied warranty of marketability
merchantability or fitness for a particular use.
(7) Damage resulting from use of non-LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to normal customer use.
14 Manufacturer's Warranty
General Terms and Conditions
of Service
Please note that these terms may not be the most current version. A
current version of the terms is available at our website at sprint.com/
termsandconditions or upon request.
Para solicitar esta literatura en español, por favor contactar a
1-800-777-4681 o visitar a
Basic Definitions
In this document: (1) “we,” “us,” “our,” and “Sprint” mean Sprint
Solutions, Inc., as contracting agent on behalf of the applicable
Sprint affiliated entities providing the products and Services; (2)
“you,” “your,” “customer,” and “user” mean an account holder
with us or any user of our Devices or Services; (3) “Device” means
any phone, aircard, mobile broadband device, any other device,
accessory, or other product that we provide you, we sell to you,
or is active on your account with us; and (4) “Service” means
Sprint-branded offers, rate plans, options, wireless services, billing
services, applications, programs, products, software, or Devices on
your account with us. “Service(s)” also includes any other product or
service that we offer or provide to you that references these General
Terms and Conditions of Service (“Ts&Cs”).
The Service Agreement
These Ts&Cs are part of your service agreement with us (the
“Agreement”) and constitute a contract under which we provide
you Services under terms and conditions that you accept.
AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION
WITH A CLASS WAIVER, A REPRESENTATIVE ACTION WAIVER,
v.7-1-13 General Terms and Conditions of Service 15
sprint.com/espanol.
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