LG Chocolate User Manual

para tu aparato y servicio

y soluciones rápidas Consultas, consejos

Tips, hints & shortcuts

for your device and service

Welcome to Verizon Wireless.

It’s the Network.

móvil, ve a verizonwireless.com/espanol. Para una guía interactiva de tu nuevo aparato

For an interactive guide to your new wireless device, go to verizonwireless.com.

Es la Compañía.

Bienvenido a Verizon Wireless.

TABLE OF CONTENTS

The basics................................................................................3

Getting started ............................................................4

Using Bluetooth®..........................................................6

Placing and receiving calls............................................7

Setting up and accessing Voice Mail ............................9

Locking/Unlocking your wireless device ....................10

Using speakerphone ..................................................11

Changing Ringtones ..................................................11

Using TXT Messaging ................................................12

Assistance ............................................................................13

May we help you? ......................................................14

EZ Move® (if you move)..............................................18

Loss or theft ..............................................................19

Toll-free calls and emergency services........................19

Fraud prevention ........................................................19

Assistive communication devices................................20

Mobile entertainment ..........................................................21

Messaging & chat ......................................................22

News & information ..................................................28

Get It Now® ................................................................31

V CAST ........................................................................33

Optional services ..................................................................39

Safety and protection ................................................40

Wireless device protection..........................................40

Voice services..............................................................40

International services ................................................40

Other products and services ......................................41

More information ..................................................................42

pg 2

Thank you for choosing Verizon Wireless

You’re now connected to the power of America’s most reliable wireless network. This guide will help you understand your new wireless device and all the things you can do with it. So let’s get started.

For more details, please refer to the Owner’s Manual that came with your wireless device.

Welcome

THE BASICS

pg 3

• Getting started

• Using Bluetooth®

• Placing and receiving calls

• Setting up and accessing Voice Mail

• Locking/Unlocking your wireless device

• Using speakerphone

• Changing Ringtones

• Using TXT Messaging

The basics

THE BASICS

pg 4

Getting started

1 2

15 16

18 19 20

5. Headset Jack Allows you to plug in an optional headset for convenient, hands-free conversations.

6. Side Keys Use to adjust the Master Volume in standby mode* and the Earpiece Volume during a call.

7. Left Soft Key Use to access the Message menu.

8. Voice Commands Key Use for quick access to Voice Commands.

9. Speakerphone Key Use to change to speakerphone mode. Prolonged touch while in a menu activates speakerphone mode.

10. SEND Key Use to make calls.

11. Accessory Charger Port Connects the phone to the battery

charger, or other compatible accessory.

12. Vibrate Mode Key Press and hold for about 3 seconds to

activate vibrate mode.

13. Camera Lens Keep it clean for optimal photo quality.

14. microSD™ Slot Accommodates optional microSD cards up to

4 GB.

15. Navigation Wheel Use to scroll to menus in the main menu

screen. Use for quick access to Picture & Video, Mobile Web Schedule and GET IT NOW® (by default).

16. Right Soft Key Use to access Contacts menu.

17. Lock Key Press down and release to unlock the touch keys when

the slide is closed.

18. CLR Key Deletes single spaces or characters with a quick touch,

but touch and hold to delete entire words. Also backs out of menus, one level at a time.

19. Camera Key Use for quick access to Camera function. Press and

hold the camera key to record Video.

20. PWR/END Key Use to turn the power on/off and to end a call.

Also returns to the standby mode.

21. Music Shortcut Key Activates Music Player. Enjoy sweet music

from your Chocolate!

22. Alphanumeric Keypad Use to enter numbers and characters

and select menu items.

23. Touch Keys and Navigation Wheel with OK Key Touch Keys

include the Left Soft Key, the Right Soft Key, the Speakerphone Key, and the Clear Key which are activated by the touch of your finger. The Navigation Wheel allows you to scroll to entries, the OK Key allows you to select those entries.

Just the basics; we’ll get into the fun stuff later on.

1. Earpiece

2. Slide Slide up to answer an incoming call and slide it down to end the call.

3. LCD Screen Displays messages and indicator icons.

4. OK Key Use the OK Key to select different options in the phone's menus.

NOTE: The Quick Start Guide gives navigation instructions according to the dafault settings.

* Standby mode is when the phone is waiting for input from you.

No menu is displayed and the phone isn’t performing any action. It’s the starting point for all of the instruction steps.

THE BASICS

pg 5

Installing the battery

1: Insert the top of the battery into the opening on the back of the phone, then

push the battery down until the latch clicks.

Charging the battery

1: Attach the charger to the phone. Make sure that the triangle symbol faces up

when inserting the plug into the charger port.

2: Plug the charger into a wall outlet.

NOTICE: Please use only an approved charging accessory to charge your LG phone.

Improper handling of the charging port, as well as the use of an incompatible charger, may cause damage to your phone and void the warranty.

Charging with USB

You can use your computer to charge your phone. Connect one end of a USB cable to the charging accessory port on your phone and the other end to a highpower USB port on your PC (commonly located on the front panel of the computer).

Powering your wireless device on for the first time

It’s important to fully charge the battery before turning on your wireless device.

1: Install a charged battery or connect the phone to an external power source.

2: Press until the LCD screen lights up.

Powering your wireless device off

Press and hold until the display turns off.

NOTICE

Triangle symbol should face up. (for both your charger and USB)

THE BASICS

pg 6

Using Bluetooth®

How to turn on Bluetooth®

1: Press the OK Key [MENU].

2: Use the Navigation Wheel to scroll to SETTINGS & TOOLS,

and press the OK Key .

3: Press Bluetooth Menu.

4: Touch the Left Soft Key [Set On].

How to pair your Bluetooth headset with your wireless device

1: Follow the Bluetooth® accessory* instructions to set the device to pairing

mode.

2: Press the OK Key [MENU].

3: Use the Navigation Wheel to scroll to SETTINGS & TOOLS and

press the OK Key .

4: Press Bluetooth Menu, then press Add New Device.

5: Set the desired device to pairing mode and press the OK Key .

6: If Bluetooth® power is set to off, you will be prompted to turn power on.

Select Yes by pressing the OK Key .

* Accessory sold separately.

THE BASICS

pg 7

7: The device will appear in Add New Device menu once it has been located.

Highlight the device and press the OK Key .

8: The handset will prompt you for the passcode. Consult the Bluetooth®

accessory instructions for the appropriate passcode (typically “0000”- 4 zeroes). Enter the passcode and press the OK Key .

9: Once pairing is successful, select Always Ask or Always Connect and press

the OK Key .

0: Once connected, you will see the device listed in the Bluetooth® Menu and the

Bluetooth® device connected icon will show up on your enunciator when connected to the Bluetooth® device. You can also check out the connection with a blue icon on the list.

Placing and receiving calls

Placing calls

1: Make sure the phone is turned on.

If not, press for about three seconds. If necessary, pull down and release the lock key.

2: Enter the phone number.

3: Press .

4: Press to end the call.

NOTE: Your phone has a Voice Commands feature that also lets you make calls by phone number,

name, or location.

THE BASICS

pg 8

Receiving calls

1. When the phone rings or vibrates, answer the call by either pressing the OK Key

twice or opening the slide.

NOTE: If you touch the Left Soft Key [Quiet] while you have an incoming call and the phone is

unlocked all sounds will be muted.

NOTE: If you touch the Right Soft Key [Ignore] while you have an incoming call and the phone is

unlocked, the call will end or go straight to voicemail (if set up).

2: Press to end the call.

Standard features included as part of your Calling Plan

With our Calling Plans, you can enjoy the value and convenience of these features at no extra monthly access charge:

• Basic Voice Mail

• Caller ID

• Caller ID Blocking

• 3-Way Calling

• Call Forwarding

Please note that some of these features may incur usage charges and/or depend on digital service, so they may not be available in all areas.

For step-by-step instructions on some of these calling features, please refer to your Wireless Device Manual, or go to verizonwireless.com/welcomeand select “Where can I find help with features on my wireless device?”in the “Frequently Asked Questions”section.

THE BASICS

pg 9

Setting up and accessing Voice Mail

How to set up your Voice Mail

1: Press *86 (*VM) and . If you hear a system greeting, press to

interrupt it.

2: Follow the setup tutorial.

3: Select a password.

4: Record a voice signature and greeting for your Voice Mailbox.

How to access your Voice Mail from your wireless device

1: Press *86 (*VM) and .

If you hear a system greeting or your own greeting when you press *86 and , press immediately to interrupt the greeting (if applicable) and follow the prompts.

2: Follow the prompts to enter your password and retrieve your messages.

How to access your Voice Mail from any phone to save your minutes

1: Dial your wireless number.

2: Once you hear the system greeting or your own greeting, press

immediately to interrupt the greeting and follow the prompts.

How to reset your Voice Mail password

1: Press *611 and (airtime-free) from your wireless device or call

1-800-922-0204 (toll-free) from any phone to reach the easy-to-use

automated Customer Service menu.

THE BASICS

pg 10

2: Enter your 10-digit wireless number. 3: Select Option 2, and then press when prompted for the password reset

menu.

4: Enter your 5-digit billing zip code. Then follow the prompts for security

verification and resetting your password.

Once you have registered for My Account, you will have the ability to reset your Voice Mail password online or via your Mobile Web 2.0-capable wireless device. For more information on how to register for My Account, go to page 29.

NOTE: Voice Mail may not be available in some areas. Voice Mailboxes not set up within 45 days will be cancelled. Your Verizon Wireless Voice Mailbox is not password protected until you create a password by following the setup tutorial. Airtime and other charges will be incurred when using Voice Mail from your wireless phone. IN Calling minutes do not apply to Voice Mail retrievals; you will be charged to maintain your connection to Voice Mail. Verizon Wireless is not liable for missed messages, or deletions of messages from your Voice Mailbox, even if you have saved them.

Locking/Unlocking your wireless device

The touch keypad and navigation wheel are automatically locked when:

• The slide is closed.

• The phone is inactive for 17 sec. (default) or 25 sec. (if display backlight is set at 15 sec.). To unlock the touch keypad and navigation wheel:

• Slide Closed: Slide the Lock Key (located on the right side of the phone) downwards and release.

– or –

Press the OK Key twice.

• Slide Open: press any key (except touch keys).

pg 11

Using speakerphone

To activate or cancel the speaker functionality while in a call touch the Speakerphone Key . Once activated, the speaker icon is displayed on the screen, and the on-screen instruction reads it is turned off after 1 minute of inactivity.

Changing Ringtones

Your wireless device comes with a selection of Ringtones. Here’s how to manage your Ringtone preferences:

Selecting a Ringtone

1: Press the OK Key [MENU] then use the Navigation Wheel to scroll

to SETTINGS & TOOLS and press the OK Key .

2: Press Sounds Settings.

3: Press Call Sounds then press Call Ringtone.

4: Use the Navigation Wheel to scroll to a ringtone then press the OK Key

to save the sound.

Adjusting Ringtone volume

With the phone open, press Side Keys up and down.

Setting Ringtone to vibrate

1: Press for 3 seconds.

2: To reset, press and hold down .

THE BASICS

pg 12

Using TXT Messaging

Sending a new TXT Message to a wireless device

1: Touch the Left Soft Key [Message].

2: Press New Message, then press TXT Message.

3: Enter the phone number or e-mail address of the recipient and press the OK

Key .

4: Enter the message up to 160 characters, and press the OK Key to send

the message. For text options, touch the Left Soft Key for Word, Abc, ABC, 123 and Symbols. You can also press to change the case of a letter. Fees apply for text messages/alerts both sent and received.

TXT Messages are charged in accordance with your Messaging Plan.

Sending a new TXT Message to a landline number

Follow these steps, and the recipient will hear your TXT Message as a voice recording:

1: Enter the landline number. 2: Type out the message.

3: Press .

4: Opt-in message will appear.

5: Reply Y for yes and N for no.

NOTE: Only one opt-in is required for each landline number.

THE BASICS

ASSISTANCE

pg 13

• May we help you?

• If you move

• Loss or theft

• Toll-free calls and emergency services

• Fraud prevention

• Assistive communication devices

Assistance

ASSISTANCE

pg 14

May we help you?

Online assistance

Main website:

verizonwireless.com

Other helpful websites and information:

verizonwireless.com/welcome

• Information on your wireless device, coverage, Calling Plan, billing and

payment information

• FAQs, interactive demos for your wireless device and how to read your bill

• My Account registration for online account management verizonwireless.com/myaccount Use My Account to:

• Check your balance, minutes or make payments

• Add or remove features

• Reset Voice Mail passwords and more

verizonwireless.com/data

• Demos and tutorials on products and services

• Online technical support for products and services

Customer Service assistance

Customer Service Representatives are also available at your local Verizon Wireless Communications Store during normal business hours. For Customer Service, call 1-800-922-0204 (toll-free in the U.S., 6am–11pm).

Our Worry Free Guarantee® to you

• You’ll enjoy America’s most reliable wireless network.

• You have the option to change your Calling Plan at any time.

Change your plan to any qualifying plan or airtime promotion. You won’t pay additional fees to change. Some plans require specific equipment. Changes require a new 1- or 2-year agreement.

ASSISTANCE

pg 15

• If you ever have a problem, it becomes our problem the first time you call.

No runaround, no hassles. If your issue can’t be resolved during the course of your first call, we’ll get back to you with an answer.

• You can get a free wireless device every 2 years with New Every Two®.

Sign up for and maintain 2 years of service on a plan of at least $34.99 and qualify for a free wireless device worth up to $50 or $100, depending on the monthly access of your plan. Or apply your New Every Two credit toward the purchase of a more expensive wireless device with a 2-year renewal.

• You’ll receive free Back-Up Protection so you never have to worry about

losing your wireless device contact list.

As a My Account member, Back-Up Protection will let you automatically retain a copy of your saved wireless device numbers to a secure website, so they’re always available if you lose or upgrade your wireless device.

• You can get a new wireless device every year with Annual Upgrade.

Sign up for a 2-year agreement on a Calling Plan of at least $49.99 and you can purchase a new wireless device at its promotional price through My Account every year with a 2-year renewal (upgrade fee applies).

• If you’re using more minutes than your Calling Plan includes, we’ll let you

know with Minute Check.

Minute Check will periodically notify you through My Account if you’re exceeding your plan allowance and let you know of other Calling Plan options that may save you money.

See verizonwireless.com/myaccount for details. Back-Up Protection, Annual Upgrade and Minute Check are available for accounts with up to 10 lines that are enrolled in My Account.

ASSISTANCE

pg 16

How to sign up for New Every Two

If you maintain service on a Calling Plan of $34.99 or higher and fulfill your 2-year term, you will qualify for a free wireless device. If your Calling Plan monthly access is $79.99 or higher for the entire 3 months prior to completing your New Every Two wireless device upgrade, you will get up to $100 toward the purchase of that wireless device. If your Calling Plan monthly access was between $34.99 and $79.99 at any time during the 3 months prior to completing your New Every Two wireless device upgrade, you will get up to $50 toward the purchase of that wireless device. When completing your New Every Two upgrade, you will need to renew your agreement for another 2 years on a Calling Plan with a monthly access of $34.99 or higher. Upgrading your wireless device at a discounted price, including exercising your Annual Upgrade option, will re-start your eligibility for New Every Two.

See the More Information section in the back of this guide for additional conditions.

Address or account changes

It’s important that we have your most current information so we’re able to reach you for any reason. There are 3 ways to update your information:

• O nline — Go to verizonwireless.com/contactus and follow these instructions:

1. Select the appropriate choice from the drop-down menu in the

Send an Email section.

2. Fill out the online form.

3. Select Topic and Subtopic from the drop-down menu.

4. Hit Send to submit email.

• U.S. Mail — Use the change-of-address form on the back of your bill.

• Telephone — Call Customer Service at 1-800-922-0204 from any phone

(toll-free in the U.S.) or *611 and SEND from your wireless device (airtime-free).

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