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SERVICE ACTIVATION
If you are a new T-Mobile® customer and your service has not been activated, simply call Customer Care at
1-800-937-8997 from your landline phone and a T-Mobile Activations representative will assist you. You will
need the following information when activating service:
t Service Agreement and agent code on your Agreement.
t Your name, home address, home phone, and billing address.
NOTE: For business and government accounts, please provide the name of your company or
government agency, address, and tax ID.
t Your Social Security number, current driver’s license number, and date of birth for credit check purposes.
t Your choice of T-Mobile rate plan and services (see www.t-mobile.com for the latest plan information).
t SIM serial number and IMEI number (located on the box bar code label).
By activating service, you acknowledge that you have read, understand, and agree to be bound by each of
T-Mobile’s Terms and Conditions and your Service Agreement.
About this user guide
Please read this user guide carefully before you use your phone and keep it handy for future reference.
Should your phone fails to operate correctly, refer to the FAQ section.
t Some features and service may vary by area, phone, carrier, plan and version of phone software.
t Screen displays and illustrations on this user manual may differ from those you see on the actual phone.
t Designs and specifications of the phone and other accessories are subject to change without any notice.
2
Table of contents
SERVICE ACTIVATION .....................................2
Your Phone .........................................................6
For Your Safety ............................................... 62
5
Your Phone
Phone overview
Main LCD
Displays phone status icons, menu
items, web items, web information,
pictures and more, in full color.
Earpiece
Lets you hear the caller during a call.
Camera Key
Lets you activate the Camera and
take pictures.
Message Hot Key
Trigger this key to directly go to
Create Message.
Navigation Keys
Home screen functions:
Games & Apps
ţ
ţ
Contacts
ţ
Alarm Clock
ţ
Music
Send Key
Press this key in standby mode
to quickly access the most recent
missed, dialed, and received calls.
Also dials a call when you enter a
number.
6
Left Soft Key/Right Soft Key
Each of these keys perform the
functions indicated by the text on the
display immediately above them.
Clear/Back Key
Allows you to return to the previous
screen. Press and hold to activate the
Voice Command function.
TTS Mode Key
Lets you turn the TTS mode on/off.
OK Key
Select options and menus.
End/Power Key
Allows you to power the phone on
or off, end calls, or return to standby
mode.
Volume Keys
Allows you to control the Master
Volume while in standby mode
and the earpiece volume during
a call.
Charger/USB Port
Allows you to connect a charger
or other supported accessories.
SIM Card Slot
Back Cover
Battery
7
Getting Started
Installing the SIM card and battery
1 Remove the back cover
Place your thumb at the top part of the back cover and slide it downwards to remove it.
2 Remove the battery
Hold the top edge of the phone and use the fingernail cutout near the bottom of the battery to
lift the battery from the phone.
Warning! Do not remove the battery when the phone is turned on; this can damage the phone.
3 Install the SIM card
Slide the SIM card into the SIM card slot (as shown below). Make sure that the gold contact area
on the card is facing downwards. To remove the SIM card, slide it gently in the opposite direction.
8
4 Install the battery
Insert the top of the battery first into the top edge of the battery compartment. Ensure that the
battery contacts align with the terminals on the phone. Press the bottom of the battery down until
it snaps into place.
5 Install the back cover
Align the back cover on the battery compartment and slide it upwards until it locks into place.
9
Getting Started
Charging your phone
Locate the Charger/USB Port on the left side of your phone. Insert the charger connector to the
phone (the ‘B’ side of the connector has to be facing up when connecting to the phone) and then
plug the other end into the wall socket. Your phone will need to be charged until the Full Battery
message appears on the screen.
Important! You must insert the battery before charging.
Warning! Use of unauthorized accessories could damage your phone and void your warranty.
On-Screen Icons
The table below describes various display indicators or icons that appear on the phone’s display
screen.
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ICON/
INDICATOR
DESCRIPTION
Network signal strength (number of
bars will vary)
No network signal
Low Battery
ICON/
INDICATOR
DESCRIPTION
New text message
New email
An alarm is set
Ring profile in use
ICON/
INDICATOR
DESCRIPTION
Silent All profile in use
EDGE network available
Bluetooth is active
3G network available
The browser is active
Vibrating Mode On
Speakerphone
Call in Progress
ICON/
INDICATOR
DESCRIPTION
Voicemail
Battery Full
Battery Charging
Flight Mode On
Camera in use
Camcorder in use
Camcorder timer
11
General Functions
Before you begin
Remember that you can select the menu icons from Menu screen using the number keys if you
set the Menu Style as List. If you set the Menu Style as Icon, you can only use the Navigation
Keys to select the menu icons.
Making a Call
1 Make sure your phone is powered on.
2 Enter a phone number including the area code. To edit a number on the display screen,
simply press the Clear/Back Key
3 Press and hold the Clear/Back Key to erase the entire number.
4 Press the Send Key to call the number.
5 To end the call, press the End/Power Key .
Making a Call with the Send Key
1 Press the Send Key to display the most recent missed, dialed and received calls will be
displayed.
2 Highlight the desired number by using the Navigation Keys.
3 Press the Send Key .
Making International Calls
1 Press and hold the key and the international access character ‘+’ will appear.
2 Enter the country code, area code, and the phone number.
3 Press the Send Key to call the number.
Ending a Call
To end a call, press the End/Power Key .
to erase one digit at a time.
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Making a Call from the Contacts
You can store frequently called names and phone numbers in the SIM card as well as in your
Contacts List.
You can dial a number by simply highlighting a name in the Contacts List and pressing the Send
.
Key
4 Press the Down Navigation Key to access the Contact List.
5 Highlight the Contact and press the Send Key .
Answering a Call
When you receive a call, the phone displays a notification on the screen and rings and/or vibrates.
If the caller can be identified, the caller’s phone number (or name, if stored in your Contacts) is
displayed.
1 Press the Send Key or the Left Soft KeyAccept to answer an incoming call.
If the Answer Mode has been set as Any Key (
Answer Mode), any key press will answer a call, except for the End/Power Key
Right Soft Key
2 End the call by pressing the End/Power Key .
NOTE:
You can answer a call while using other functions or features.
.
Menu >Settings > Call >
, or the
Adjusting the Volume
Use the Volume Keys during a call to adjust the earpiece volume.
While in standby mode, you can adjust the Master Volume using the Volume Keys.
Vibrating Mode (Quick)
Vibrating Mode can be activated by pressing and holding down the key.
13
General Functions
Signal Strength
If you are inside a building, being near a window may give you better reception. You can see the
strength of your signal by the signal indicator on your phone’s display screen.
Entering Text
You can enter alphanumeric characters by using the phone’s keypad. For example, storing names
in the Contacts, writing a message, or scheduling events in the calendar all require text to be
entered.
Changing the Text Input Mode
Change the text input mode by pressing when in a text entry field.
You can check the current text input mode in the upper right corner of the screen.
The following text input modes are available on the phone.
ABC Mode
This mode allows you to enter letters by pressing the key labeled with the required letter.
123 Mode (Numbers Mode)
Type numbers using one keystroke per number. To change to 123 mode in a text entry field, press
the key until 123 mode is displayed in the upper right corner.
Symbol Mode
The Symbol Mode enables you to enter various symbols or special characters. To enter a symbol,
press the key. Use the Navigation Keys to highlight the desired symbol and press the OK Key.
14
Using the ABC Mode
Use the alphanumeric keypad to enter your text.
1 Press the key labeled with the required letter.
2 To insert a space, press the key once. To delete letters, press the Clear/Back Key .
Press and hold down the Clear/Back Key
NOTE:
Refer to the table below for more information on the characters available using the keys.
to erase all of the entered text.
Key
2
3
4
5
6
8
9
0
Characters in the Order Displayed
Upper CaseLower Case
1
7
. , ’ @ ? ! - : / 1. , ’ @ ? ! - : / 1
A B C 2a b c 2
D E F 3d e f 3
G H I 4g h i 4
J K L 5j k l 5
M N O 6m n o 6
P Q R S 7p q r s 7
T U V 8t u v 8
W X Y Z 9w x y z 9
Space Key,
0 (Long press)
Space Key,
0 (Long press)
15
General Functions
Using the 123 (Numbers) Mode
The 123 Mode enables you to enter numbers in a text message (a telephone number, for
example) more quickly. Press the keys corresponding to the required digits before manually
switching back to the appropriate text entry mode.
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In-Call Menu
During a Call
Your phone provides a number of control functions that you can use during a call. To access these
functions during a call, press the Left Soft KeyOptions.
Making a Second Call
You can select a number you wish to dial from the Contacts to make a second call.
1 Press the Left Soft KeyOptions, then select Contacts.
2 Highlight the contact, then press the Send Key to make a second call.
Swapping Between Two Calls
Once the second call has been dialed (or answered), you can switch between the calls by using
one of the following three methods:
t Press the Send Key.
t Press the Left Soft KeyOptions and then select Swap Calls.
t Press the up or down Navigation Keys.
Answering an Incoming Call
To answer an incoming call when the phone is ringing, simply press the Send Key. The phone
is also able to warn you of an incoming call while you are already on a call. A tone sounds in the
earpiece and the display will show that a second call is waiting. This feature, known as Call Waiting,
is only available if your network supports it.
If Call Waiting is turned on, you can put the first call on hold and answer the second call by
pressing the Send Key
.
17
In-Call Menu
Rejecting an Incoming Call
You can reject an incoming call without answering by simply pressing the End/Power Key .
Muting the Microphone
You can mute the microphone during a call by pressing the Right Soft Key
can be unmuted by pressing the Right Soft KeyUnmute. When the phone is muted, the
caller cannot hear you, but you can still hear the caller.
Using the Speakerphone
You can use the integrated Speakerphone during a call by pressing the OK Key Spk. On.
The loudspeaker is automatically deactivated when you end the call.
Warning! Due to increased volume levels, do not place the phone near your ear while the
speakerphone is enabled.
Mute. The phone
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Recent Calls
This menu allows you to see the list of recently received calls. To access Recent Calls, from the
standby screen, press the Left Soft Key Menu and Recent Calls.
You can access the following menus:
All Calls, Missed Calls, Dialed Calls, and Received Calls.
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Contacts
Contact List
This menu allows you to save and manage contact address information. The Contact List allows
you to add a new address or search saved contact addresses by name.
To access Contact List, from the standby screen, press the Left Soft Key
Contact List.
New Contact
This menu allows you to add a new contact to the Contact List. You can enter contact address
information including name, phone numbers, email addresses, group information items, memos,
ring tones, and a contact Picture ID.
To access New Contact, from the standby screen, press the Left Soft Key
and New Contact.
Groups
This menu allows you to manage group information. You can also configure a ring tone for a
group so that the group ring tone sounds when a call from a specific contact address within that
group is received and there is no ring tone configured for the specific contact address.
To access Groups, from the standby screen, press the Left Soft Key
Groups.
Speed Dial
This menu allows you to assign a frequently-called contact to the Speed Dial List. You can select a
number from 2 to 9 as a speed dial.
To access Speed Dial List, from the standby screen, press the Left Soft Key
and Speed Dial.
Menu, Contacts and
Menu, Contacts
Menu, Contacts and
Menu, Contacts
20
SIM Management
This menu allows you to copy information from your SIM card to your phone and vice versa. If a
name is duplicated during the copying operation, the information is also duplicated. You can also
delete information from the SIM card.
To access SIM Management, from the standby screen, press the Left Soft Key Contacts and SIM Management.
Menu,
Own Number
This displays your phone numbers stored in the SIM card.
To access Own Number, from the standby screen, press the Left Soft Key
and Own Number.
Menu, Contacts
My Business Card
This displays your business card stored in the phone. You can also edit it.
To access My Business Card, from the standby screen, press the Left Soft Key Contacts and My Business Card.
Menu,
21
Messages
This menu includes functions related to SMS (Short Message Service), MMS (Multimedia Message
Service), Voicemail as well as the network’s service messages.
Create Message
1 From the standby screen, press the Left Soft Key Menu.
2 Select Messages.
3 Press Create Message.
OR
You can simply press the Message Hot Key
NOTE:
If you insert a Picture, Audio, or Video file while writing a multimedia message, the file
loading time will take about 5 seconds. You will not be able to activate any key during the file
loading time. When the file loading is complete, you will be able to write a multimedia message.
Selecting a recipient
Enter the recipient(s). For more options, press the Left Soft Key Options. In this menu, you
can choose from the following options:
- Enter Number: Allows you to enter the phone number using the keypad.
- Enter Email: Allows you to enter an email address instead of a phone number.
- Insert Symbol: Allows you to enter symbols.
- Caller Groups: Displays Contacts Groups.
- Recent Messages: Choose a Contact from Recent Messages.
- Recent Calls: Choose a Contact from Recent Calls.
- Delivery Options: Allows you to set the options for Add Cc and Add Bcc.
- Save to Drafts: Saves the selected message to Drafts.
- Text Entry Mode: Allows you to change the text entry mode.
- Text Entry Settings: Allows you to set the options for Language, T9 Word Candidate List,
T9 Next Word Prediction, and T9 Dictionary.
22
from the standby screen.
- Cancel Message: Allows you to cancel the message.
Editing a message
The following options are available when editing a message.
Using Insert
While entering text, press the Right Soft Key Insert. The following options are available.
Symbol: You can insert various symbols into your message. Pressing the Left Soft Key and
Right Soft Key scrolls through the pages.
Picture: You can select a picture to insert by using the Navigation Keys. You can preview the
selected picture by pressing the Right Soft Key View.
Audio: You can insert an audio file from your saved audio files.
Video: You can insert a video clip from your saved video clips.
Take New Picture: You can take and insert a picture in your message.
Record New Audio: You can record a new audio clip by pressing the OK Key
the Left Soft KeyOptions before you begin recording to set the options (below). After
recording a new audio clip, you can delete it by pressing the Left Soft KeyDiscard.
t Quality: Set the audio’s quality to Fine, Normal, or Economy.
Record New Video: You can record a new video by pressing the OK Key
recording, press the OK Key Insert.
Slide: Allows you to insert another slide before or after the current slide.
Template
t Text: Allows you to easily insert frequently used sentences in the text message.
t Multimedia: Preset multimedia templates can be created ( Menu > Messages >
t Signature: Allows you to insert your own created signature.
More: Allows you to insert vCard, vCalendar, vNote, vTask or Contact.
NOTE:
vCard, vCalendar, vNote and vTask are created by the Contacts, Calendar, Notepad, and
Tasks functions, respectively.
Record. Press
Rec. When finished
23
Messages
Using Options
While entering text, press the Left Soft Key Options.
t Add Recipient: Allows you to add the recipient.
t Text Entry Mode: Sets the text input mode. For more details, refer to Entering Text (page 15).
t Text Entry Settings
- Text Entry Language: Allows you to set the text entry language to English or Spanish.
- T9 Word Candidate List: Displays the word candidates as you type.
- T9 Next Word Prediction: Allows the phone to predict the next word when typing in T9 mode.
- T9 Dictionary: Allows you to add, delete, reset, and modify words.
t Delivery Options
- Delivery Receipt: Allows you to set the deliver receipt to On or Off.
t Save to Drafts: Saves the message to Drafts.
t Cancel Message: Allows you to exit the text input mode without saving your message.
Sending a Message
After completing a message, press the OK Key Send to send a message.
Messages
You will be alerted when you receive a message. New messages are stored in the Inbox. In the
Inbox, you can identify each message by icons. If you are notified that you have received a
multimedia message, you can download the whole multimedia message by selecting it in the
Inbox menu. To reach the Inbox, from the standby screen, press the Left Soft Key Menu > Messages > Messages.
When you press the Right Soft Key
While viewing the Inbox, press the Left Soft Key
Add to Address Book: You can save the sender’s phone number in the Contact List.
Delete: You can delete the selected message.
Forward: You can forward the selected message to another person.
Standard View/Conversation View: Switches the Inbox view mode to Standard view or
Conversation View.
Reply, you can reply to the sender of the message.
Options for the following options:
24
Copy to SIM/Copy to Phone: You can copy the message to the phone or SIM card depending on
where the text message is stored.
Move to SIM/Move To Phone: You can move the message to the phone or SIM card depending
on where the text message is stored.
Select Multiple: You can select multiple messages.
Sort By: Allows you to sort the messages by date, sender, read/unread, or subject.
Message Details: You can view the following information about received messages: Type, Subject,
From, and Time.
Delete All Read Msg: You can delete all read messages.
Drafts
Allows you to view and edit the messages saved as drafts. To access drafts, from the standby
screen, press the Left Soft Key Menu, Messages, and Drafts. When you press the Right Soft KeyDelete, it allows you to delete the message.
While viewing the Drafts, press the Left Soft Key Select Multiple: Allows you to select multiple messages to delete.
Message Details: Allows you to view the details of the message.
Options for the following options:
Message Settings
To access and configure your Message Settings, from the standby screen, press the Left Soft Key
Menu, Messages, and Message Settings.
Message Alert
Allows you to set the Sounds, Volume, Alert Type, and Alert Interval.
Save To
Allows you to choose whether to save to the SIM Card or the Phone.
Signature
Allows you to create, edit, and delete your signature, which can be configured to be sent out with
your outgoing messages.
25
Messages
Text Message
Allows you to set preferences for text messages.
The following options are available:
Text Templates: Predefined messages that can quickly be sent. Press the Left Soft Key
Options to access the following available options:
t Send: Allows you to send the selected template via Message.
t Delete: Allows you to delete the selected template message.
t Edit: Allows you to edit the selected template message.
t Delete All: Deletes all messages in the folder.
t Cancel: Returns to Text Message menu.
Msg Center No.: Allows you to view and edit the phone number for the Message Center. Do not
edit unless instructed to do so by your service provider.
Delivery receipt: Allows you to set the delivery receipt to On or Off.
Insert Signature: Allows you to insert your signature in outgoing messages.
Multimedia Message
Allows you to set your preferences for multimedia messages.
The following options are available:
Multimedia Templates: Allows you to add, edit, and delete multimedia templates. Press the Right
Soft Key New to create a new multimedia template. Press the Left Soft Key Options
while creating a message to access the following available options:
ţ Text Entry Mode: Sets the text input mode. For more details, refer to Entering Text (page 15).
ţ Text Entry Settings
- Text Entry Language: Allows you to set the text entry language to English or Spanish.
- T9 Word Candidate List: Displays the word candidates as you type.
- T9 Next Word Prediction: Allows the phone to predict the next word when typing in T9
mode.
- T9 Dictionary: Allows you to add, delete, reset, and modify words.
t Cancel: Allows you to exit the text input mode without saving your message.
26
Download Options
t Download Without Ask: Allows Multimedia Messages to be downloaded automatically.
t Ask Always: You are prompted to download when a Multimedia Message is received.
t Discard: Enabling this option will block incoming Multimedia Messages from being received.
Voicemail
This menu allows you to set the Voicemail Center Number if this feature is supported. Please
check with for details of their service in order to configure the phone correctly.
27
Email
Sending an email using your new account
To send/receive an email, you should set up an email account.
1 Press the Left Soft Key Menu, select Email and choose the account you want to use.
2 Press the Left Soft Key Menu Options and choose Write Email to write an email.
3 Enter the recipient’s address in the To field. Then use the down Navigation Key to access the
Subject and Messages fields.
4 Enter your message using the keypad and press the OK Key Send to send the email.
Retrieving your email
1 Press the Left Soft Key Menu, and select Email.
2 Select the account you want to use.
3 Press the Left Soft Key Options and select to connect to your email account and
retrieve your new messages.
Message folders
Open Email, press the Left Soft KeyOptions, and select Mailbox. The list of folders will
be displayed.
Write Email: Create your new message.
Inbox: All the e-mails you receive are placed into your Inbox. From here you can reply, forward and
more.
Drafts: If you don’t have time to finish writing a e-mail, you can save what you have written so far
in here.
Outbox: This is a temporary storage folder while e-mail are being sent or stores the messages that
are failed to sent.
Sent: Copies of all the e-mail you send are kept into your Sent folder.
Trash: All the e-mail you remove are placed into your Trash.
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