User Guide
Wireless Home Phone
LG-AF300
Wireless Home Phone (“WHP”) is a mobile device designed to provide service
consistent with other AT&T wireless devices. 911 calls are routed based on the
wireless network’s automatic location technology. For emergency calls, you may
have to provide your location address to the 911 operator. WHP device has a
backup battery in the event of a power outage. However, a landline phone requiring
separate electric power to operate (e.g., cordless phones) connected to a WHP
device will not place or receive calls (including 911 calls) during a power outage.
Corded/cordless landline home phone equipment is not included. WHP device
provides voice service only. Not compatible with data or messaging services, and
other services including but not limited to home security systems, fax service,
medical alert systems, medical monitoring systems, credit card machines, IP/PBX
Phone systems, or dial-up Internet service. May not be compatible with your
DVR/Satellite systems, please check with your provider. DSL customers should
contact their provider before transferring a phone number to ensure uninterrupted
DSL Internet service. This device is sold for use on the AT&T wireless network and
is not compatible with other wireless networks, except when used for roaming.
Service provided by AT&T Mobility. ©2014 AT&T Intellectual Property. All rights
reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are
trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other
marks contained herein are the property of their respective owners.
Version No. : V2.0
Manual No. : 081704100208
Welcome to AT&T
Thank you for purchasing an AT&T Wireless Home Phone Base. To get the most
from your new device, check out our interactive tutorials at att.com/whpsupport.
Getting Started
Getting to Know Your Device
Power
Voicemail
Battery
Charge
Signal Strength
Power
Back-up Battery Cover
Telephone On/Off
LED Indicators
The table below describes possible states for each of the LED indicators.
Icon Name
Power
Voicemail
Battery
Charge
Key
Status Condition
Green Solid On
Off No power
Green Blinking New message waiting
Off No message waiting
Green Solid High
Yellow Solid Medium
Red Solid Low
Off Battery not connected
Green Solid Very Strong
Green Solid Strong
Signal
Strength
Green Solid Moderate
Green Solid Weak
Green Solid Very Weak
Red Solid No Service
Red Blinking Check SIM
How It Works
Wireless Home Phone Base uses the AT&T cellular network to provide phone
service to your corded or cordless home phone(s). Place it anywhere in your house
where you have a wireless signal. It does not require the use of a home phone wall
jack like traditional home phone service.
Wireless Home Phone Base provides many calling services, such as voicemail,
Caller ID, Call Waiting, Call Forwarding, and 3-way Calling for your corded or
cordless home phone(s). It also includes a back-up battery in case of a power
outage.
Device Installation
Before You Begin
Wireless Home Phone Base works exclusively with the AT&T cellular network and
DOES NOT use your home phone wall jacks.
Your device should be located:
• Where you have a strong cellular signal from a cell tower, typically near a window
or outside wall. Signal strength may vary in different parts of your home.
• Near an electrical wall outlet.
Select which phone(s) you will use with the Wireless Home Phone Base:
• A cordless phone system with multiple handsets should be used to place phones
throughout your home.
• If using an existing phone, unplug it from the wall jack.
1. Install the Back-up Battery
Remove the back-up battery cover.
Insert the back-up battery into the back-up battery port.
During a power failure, the back-up battery enables voice calling using a standard
corded phone that does not require external supplied power.
Notes:
• The back-up battery is intended for backup purposes only and may take
approximately five (5) hours to fully charge.
• Charge time may be impacted by environmental factors and the back-up battery
will stop charging when the ambient temperature is outside of the temperature range
allowed for charging (32 °F - 131 °F).
• Remove the back-up battery if the device will be disconnected from AC power for
15 days or more to avoid possible damage.
Cautions for Battery
• Do not disassemble or open crush, bend or deform, puncture or shred.
• Do not modify or remanufacture, attempt to insert foreign objects into the
battery, immerse or expose to water or other liquids, expose to fire, explosion
or other hazard.
• Only use the battery for the system for which it is specified
• Only use the battery with a charging system that has been qualified with the System
per CTIA Certification Requirements for Battery System Compliance to IEEE1725.
Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,
or other hazard.
• Do not short circuit a battery or allow metallic conductive objects to contact battery
terminals.
• Replace the battery only with another battery that has been qualified with the
system per this standard, IEEE-Std-1725. Use of an unqualified battery may
present a risk of fire, explosion, leakage or other hazard.
• Promptly dispose of used batteries in accordance with local regulations
• Battery usage by children should be supervised.
• Avoid dropping Wireless Home Phone Base or battery. If Wireless Home Phone
Base or battery is dropped, especially on a hard surface, and the user suspects
damage, take it to a service center for inspection.
• Improper battery use may result in a fire, explosion or other hazard.
2. Turn on Your Device
Plug the power cord into an electrical wall outlet that is not controlled by a wall switch.
Insert the small end of the power cord into the Power Input port on the back of your
Wireless Home Phone Base.
Push the On/Off button to the left side(ON).
3. Check the Wireless Signal
Raise antenna to an upright position.
Confirm all signal strength lights are green for optimal performance.
4. Connect the Device to a Phone
1) Unplug your phone from your home phone wall jack.
2) Plug your phone into the “Phone 1” port on the Wireless Home Phone Base,
using your existing phone cable or included phone cable.
IMPORTANT: DO NOT plug the Wireless Home Phone Base into your home phone
wall jack.
Note: The “Phone 2” port can be used to connect an additional phone or answering
machine. This port uses the same telephone number as the “Phone 1” port.
5. Place a Test Call
Place a test call from your connected home phone. Make sure to use 10-digit dialing
even for local calls.
For best results, place the cordless phone base at least 12 inches from the Wireless
Home Phone Base.
Note: Keep your cordless phone plugged into a power outlet.
Useful Tips
• Voicemail is included with your service. Dial “1” to set up and access. Be sure to
create a password for security and remote access. If using an answering machine,
set it to fewer than five (5) rings.
• Transferring a landline phone number can take five (5) days or more. Outgoing
calls can be made immediately, while incoming calls will continue through your old
service until the transfer is complete. Check status at www.att.com/port.
• Your AT&T Wireless Home Phone Base does not support incoming or outgoing fax
service.
• Your AT&T Wireless Home Phone Base supports voice only over the AT&T cellular
network.
• Your AT&T Wireless Home Phone Base does not support rotary or pulse-dialing
phones.
Details on using voicemail and transferring a landline phone number can be found on
the following pages.
Voicemail
Your Wireless Home Phone Base comes with standard wireless voicemail. Follow
the steps below to setup and use your voicemail.
Setup
Dial 1 on any home phone connected to the Wireless Home Phone Base and wait
four (4) seconds to connect to your AT&T wireless voicemail. Simply follow the voice
prompts to complete setup.
security be sure to create a password during setup.
To enable remote voicemail retrieval and for added
Message Waiting
There are two indicators for a new message waiting: 1) the voicemail icon; and 2) an
intermittent dial tone.
The voicemail icon on your Wireless Home Phone Base flashes when a voicemail
message is waiting. You will also hear an intermittent dial tone on any connected
phone handset before placing a call.
Retrieving Messages
To retrieve voice messages, dial 1 on any home phone connected to the Wireless
Home Phone Base and wait four (4) seconds to connect to your AT&T wireless
voicemail box. Simply follow the voice prompts to listen to and manage your
messages. (Alternately, you may dial your 10-digit home phone number to access
your voicemail box.)
Remote Retrieval
To retrieve voicemail messages from a phone not connected to the Wireless Home
Phone Base, dial the number associated with your Wireless Home Phone Base
service. When voicemail picks up, press *. You will then be prompted to enter your
password. Simply follow the prompts to listen to and manage your voicemail
messages.
Transferring a Phone Number
Transferring a landline phone number to your Wireless Home Phone Base can take
five (5) days or more. Outgoing calls can be made immediately using your Wireless
Home Phone Base, however incoming calls will continue through your old service
until the transfer is complete. It is recommended that a phone be kept connected to
your existing home wiring or prior service to continue to receive incoming calls until
the transfer is complete. To check the status of your transfer, visit www.att.com/port.
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