LG 6812D-MGCP Provisioning Manual

Covad Confidential

LG 6812D-MGCP IP Phone Provisioning Guide

Sylantro-hosted Service Release 3.2.1

July 2007

2

Covad Confidential

LG IP Phone Turn-up Summary for New Installs*

Phone Location Configuration

Document

Overview of

Local Configuration Steps

Description of what happens to

phone

1. Managed

For
new/adds to
sites using DHCP
with broadband
connection to
Covad

LG IP Phone
Configuration
using DHCP

- see slides 3-8

2. Manual
Method. For

adds to existing
Managed sites
where DHCP not
implemented

LG IP Phone
Configuration –
Manual

Method

- see slides 9-14

9 Configure phone IP settings via manual

configuration

9 Plug phone into network
9 At 0000, invoke *51 procedure to bind

number to phone

¾ Gets IP address as manually

configured

¾ Gets basic VoIP settings,

latest/current firmware from new
TFTP server at:

¾64.2.21.251 (Sunnyvale)
¾64.2.21.45 (San Jose)
¾68.165.105.181 (Sunnyvale2)
¾72.245.184.75 (DC)
¾Extension bound to MAC address

Unmanaged
Sites

Not a supported application with LG phones

9 If phone is used, erase configuration
9 Plug phone in to network. 5 minute auto

load!

9 At “0000” invoke *51 procedure to bind

number to phone

¾ Gets IP address via DHCP from CPE

router

¾ Gets VoIP settings, latest/current

firmware from new TFTP server at:

¾ 64.2.21.251 (Sunnyvale)
¾64.2.21.45 (San Jose)
¾68.165.105.181 (Sunnyvale2)
¾72.245.184.75 (DC)
¾ Extension bound to MAC address

Covad offers several stream-lined ways to provision LG IP phones on our network, depending upon the type of circuit.

*--Working phones must not have their TFTP server address changed (i.e., from 64.2.21.251 to 64.2.21.x) as this may impact
phone operation.

3

Covad Confidential

Switch configuration options (phone+PC)

 If you are using VLANs other than the default VLANs that Covad configures

(VLAN2 for voice, VLAN1 for data), please see the LG VLAN Guide on what you
need to do to setup the LG phones.

 If you are using a dumb switch that does not support VLANs, please see the LG

VLAN Guide on what you need to do to setup the phone. In this scenario, you
would have separate switches for voice and data and multiple cable runs to
each desktop

 The LG phones only support 802.3af-compatible POE switches (Cisco 3560,

3750). Any non-POE switch or Cisco Prestandard POE switches (3550-24PWR)
will require the wall AC Power Supply/Adapter (LIP-6899) for the LG 6800
series phones.

4

Covad Confidential

Switch configuration options (phone+PC)

 The following are two configurations for the LG phones that support PC-behind-the-phone on the Ethernet switch

(Catalyst 2950/2960/3550/3560/3750):

 Configuration 1

• For the port that has the LG phone connected:
interface <port on switch that has phone with PC connected>

description < example:PC_behind_the_phone_1>
switchport access vlan 2
switchport trunk encapsulation dot1q
switchport trunk native vlan 2
switchport mode trunk

 Configuration 2

• Globally for the switch:
spanning-tree mode pvst
no spanning-tree optimize bpdu transmission
spanning-tree extend system-id

• For all the ports on the switch:
interface <port on switch>

description < example:PC_behind_the_phone_1>
switchport access vlan 2
switchport trunk encapsulation dot1q (note: command is not required on Cisco 2950s)
switchport mode trunk
switchport voice vlan 2
switchport priority extend cos 3
no ip address
spanning-tree portfast

5

Covad Confidential

Switch troubleshooting guide with LG phones

 In some cases, a brand new LG phone out of the box will not receive IP settings, firmware, or its

configuration. To fix this issue, follow the steps below:

 On the switch configuration, change the switchport that the LG phone is plugged into to access

mode only. To do this, remove the line switchport mode trunk.

 The configuration should appear as below:

 switchport access vlan 2
 switchport trunk encapsulation dot1q
 switchport voice vlan 2
 switchport priority extend cos 3
 no ip address

 Reboot the phone and allow it to receive the IP settings, firmware, and configuration. Change the

switchport that the LG phone is plugged into back into trunk mode by adding the line switchport
mode trunk.

 The configuration should appear as below:

 switchport access vlan 2
 switchport trunk encapsulation dot1q
 switchport mode trunk
 switchport voice vlan 2
 switchport priority extend cos 3
 no ip address

 Note: this is a one-time process for each brand new phone. The LG phone will now communicate

properly on every trunk or access mode switch port with VLAN2 enabled.

6

Covad Confidential

LG Phone templates

 In some cases, the LG phone templates have

already been created for tenants:

 LGE LIP-6812

 Note – the LGE-VOP-10C is an older

LG phone that has been replaced by
the LG 6812 and 6830. This template
should not be used.

 If the LG phone templates are missing, you can

create new phone templates from the “Services”
tab under the Admin portal

 From the “Services” tab, select “Phone

Templates”

 Click on “New”
 For the Phone Type, select LGE LIP 6812
 The Template name can be anything you

want (LG-6812D, LG6812)

 Click “Save”

 You can then customize the LG templates and

assign them to users

LG IP Phone Configuration using DHCP

For installations using:

Managed circuits

Public or Private WAN IP addresses

DHCP addressing on LAN

LG 6812D MGCP IP phone