LG 60PY2DR Service Manual

LG ELECTRONICS, INC.

PLASMA TV — U.S. LIMITED WARRANTY

Your LG Plasma TV will be repaired or replaced in accordance with the terms of this warranty, at LGE’s option, if it proves to be defective in material or workmanship under normal use, during the warranty period (“Warranty Period”) listed below, effective from the date (“Date of Purchase”) of original consumer purchase of the product. This warranty is good only to the original purchaser of the product and effective only when used in the United States, including Alaska, Hawaii, and U.S. Territories.

	WARRANTY PERIOD:	HOW SERVICE IS HANDLED:
	LABOR and PARTS: 2 YEARS from the Date of Purchase.	In-Home Service: Please retain dealer’s
	Your unit will be repaired or replaced with a new, substitute	dated bill of sale or delivery ticket as evidence
	model or factory reconditioned unit, at LGE’s option. If	of the Date of Purchase for proof of warranty,
	repaired, parts used in the repair may be new or remanufac-	and submit a copy of the bill of sale to the ser-
	tured.	vice person at the time warranty service is pro-
	Replacement Units and Repair Parts are warranted for the	vided.
	remaining portion of the original unit’s warranty period.
	EFFECTIVE DATE OF WARRANTY: Your warranty period	Please call 1-800-243-0000 to locate your
		nearest LGE Authorized Service Center.
	begins on the date of sale to the original consumer/end user.
	KEEP THE DEALER’S DATED BILL OF SALE OR PROOF OF	Visit our website at:
	DELIVERY as evidence of the purchase date. You will be
		http://www.lgservice.com
	required to submit a legible copy of your bill of sale or proof
	of delivery when requesting warranty service.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST OR CORRUPTED PROGRAMMING OR DATA, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

CONCERNING PIXEL FUNCTIONALITY: Your Plasma TV contains about one million individual pixels. Plasma TV typically contain a small number of pixels that do not function normally. Your display has been inspected and is in compliance with manufacturer’s specifications, indicating that any pixel defects do not effect the operation or use of your display.

IMPORTANT: Please fill out and mail in your Product Registration Card or go to www.lgservice.com to register your product online. This information will allow us to reach you promptly should we discover a safety or reliability problem that could affect you.

THIS LIMITED WARRANTY DOES NOT APPLY TO:

● damage caused in shipping or transit	gence, improper maintenance or storage, or to acts
● service required as a result of improper installation,	of nature or other causes beyond our control.
including incorrect or insufficient AC supply (please	(Causes beyond our control include but are not lim-
consult the owner’s manual for power supply	ited to lightning strike, power surges, power out-
requirements)	ages and water damage.)
● installation or repair of antenna systems, cable con-	● image burn-in
verters, cable company supplied equipment, or	● repair or replacement of warranted parts by other
other components in a video system	than LGE authorized service centers.
● set-up or adjustment on consumer controls, or	● units purchased or serviced outside of the coverage
damage caused by improper adjustments	area.
● damage caused by other system components	● product where the original factory serial numbers
● any panel that has been modified or incorporated	have been removed, defaced or changed in any
into any other product	way.
● replacement of batteries on the remote control.	● product sold and labeled as “as is, where is” or sim-
● damage (including cosmetic damage), failure, loss	ilar disclaimer.
or personal injury due to misuse, abuse, negli-

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

CUSTOMER INTERACTIVE CENTER NUMBERS:

To obtain customer assistance, product	Call 1-800-243-0000
information or Dealer or Service locations	24 hours a day, 365 days per year

FOR SERVICE:

Before you call for warranty service, check your operating guide – you may avoid a service call.

For warranty service information, please contact the LGE Customer Interactive Center telephone number.

When calling for service, please have your product model number, serial number and the date of purchase or the date of original installation available.

If a replacement unit is required, under some circumstances you may be asked to provide a reserve deposit to the LGE Service Center against a credit card number as surety for advanced shipment. Your credit card will not be charged if you return the defective unit within 10 working days.

If a replacement unit is received, please use the carton and packaging from that unit in returning the defective unit to the LG®Brand Service Center.

Parts and service in accordance with the LGE warranty are LGE’s responsibility and will be provided without charge. Other service requirements will be at the owner’s expense. If you have problems in obtaining satisfactory warranty service, write or call the LGE Customer Interactive Center. Service may be provided by independently owned and operated service organizations.

To assure proper credit and avoid unnecessary charges, you must obtain an LGE Return Authorization before returning any product to the LGE Service Center. Contact the Customer Interactive Center for details.

TO CONTACT THE LGE CUSTOMER SERVICE CENTER BY MAIL:

LGE Customer Interactive Center P.O. Box 240007

201 James Record Road Huntsville, Alabama 35824 http://www.lgservice.com

P/NO : 3828VA0528A (3828VB0002M)