LG 42PW350 Service manual

Training Manual
42PW350 Plasma Display
Advanced Single Scan TroubleshootingAdvanced Single Scan Troubleshooting
42" Class HD
(41.6" diagonally)
Published June 17
1080p Plasma TV
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TOPICS TO BE DISCUSSED

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Z-SUS
Board
Also
uses one Z
SUB board for bottom panel
connector
Interconnect Diagram:
11X17 Foldout Section used as a quick reference sheet
Preliminary:
Contact Information, Preliminary Matters, Specifications Plasma Overview, General Troubleshooting Steps, Disassembly Instructions, Voltage and Signal Distribution
Troubleshooting:
Circuit Board Operation, Troubleshooting and Alignment of :
• Switch Mode Power Supply
Only RL_ON and M_On commands to SMPS
• Y-SUS Board Delivers Y-Scan, Logic Signals and FG5V to Y-Drive board.
There is no VSC adjustment on this Y-SUS board. The Y-SUS receives VS, M5V from the Z-SUS.
• Y-Drive Board
Routes VA to the Z-SUB then to the bottom right X-Board. Routes VS, M5V to the Y-SUS.
-
.
• Control Board
• 2 X Drive Boards (Left and Right)
• Main Board
.
2
June 2011 42PW350 Plasma

Overview of Topics to be Discussed

42PW350
Plasma Display
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The first section will cover Contact Information and Important Safety Precautions for the Customers Safety as well as the Technician and the Equipment.
Basic Troubleshooting Techniques which can save time and money sometimes can be overlooked. These techniques will also be presented.
The next section will get the Technician familiar with the Disassembly, Identification and Layout of the Plasma Display Panel.
At the end of this Section the Technician should be able to Identify the Circuit Boards and have the ability and knowledge necessary to safely remove and replace any Circuit Board or Assembly.
3
June 2011 42PW350 Plasma

LG Contact Information

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ROM Update (Ji
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LG Electronics Alabama, Inc
Customer Service (and Part Sales) (800) 243-0000
Technical Support (and Part Sales) (800) 847-7597
USA Website (GSFS) http://gsfs-america.lge.com
Customer Service Website htt
Knowledgebase Website http://lgtechassist.com
LG Web Training https://lge.webex.com
LG CS Learning Academy http://ln.lge.com/ilearn
Training Manuals, Schematics with Navigational Bookmarks, Start-Up Sequence, Owner’s Guides,
Interconnect Diagrams, Dimensions, Connector IDs, Product Pictures and Features.
Also available on the Plasma Page:
PDP Panel Alignment Handbook,
asma Control Board
://www.us.lgservice.com
New: 2010/11 Wireless Ready Models Software Downloads
Presentations with Audio/Video and Screen Notations
http://136.166.4.200
g require
Published August 2010 by LG Technical Support and Training
.
201 James Record Road, Huntsville, AL, 35813.
4
June 2011 42PW350 Plasma

Preliminary Matters (The Fine Print) Page 1 of 2

IMPORTANT SAFETY NOTICE
to repair a major Product, personal injury and property damage can result. The manufacturer or
modifications will not only void the warranty, but may lead to property damage or user injury
CAUTION
necessary checks. Also be aware that many household products present a weight hazard
The information in this training manual is intended for use by persons possessing an adequate background in electrical equipment, electronic devices, and mechanical systems. In any attempt
seller maintains no liability for the interpretation of this information, nor can it assume any liability in conjunction with its use. When servicing this product, under no circumstances should the original design be modified or altered without permission from LG Electronics. Unauthorized
. If wires, screws, clips, straps, nuts, or washers used to complete a ground path are removed for service, they must be returned to their original positions and properly fastened.
To avoid personal injury, disconnect the power before servicing this product. If electrical power is required for diagnosis or test purposes, disconnect the power immediately after performing the
At least two people should be involved in the installation or servicing of such devices. Failure to consider the weight of an product could result in physical injury.
5
June 2011 42PW350 Plasma
.

Preliminary Matters (The Fine Print) Page 2 of 2

removing a replacement part from its package, touch the anti
static bag to a ground connection point or
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radio or television reception, which can be determined by turning the equipment off and on, the user is
ESD (Electrostatic Static Discharge)
Today’s sophisticated electronics are electrostatic discharge (ESD) sensitive. ESD can weaken or damage the electronics in a manner that renders them inoperative or reduces the time until their next failure. Connect an ESD wrist strap to a ground connection point or unpainted metal in the product. Alternatively, you can touch your finger repeatedly to a ground connection point or unpainted metal in the product. Before
­unpainted metal in the product. Handle the electronic control repackaging a failed electronic control assembly in an anti-static bag, observe these same precautions.
assembly by its edges only. When
Regulatory Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are desi interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna; Increase the separation between the equipment and the receiver; Connect the equipment to an outlet on a different circuit than that to which the receiver is connected; or consult the dealer or an experienced radio/TV technician for help.
ned to provide reasonable protection against harmful
6
June 2011 42PW350 Plasma

Safety and Handling, Checking Points

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Safety & Handling Regulations
1. Approximately 10 minute pre-run time is required before any adjustments are performed.
2. Refer to the Voltage Sticker inside the Panel when making adjustments on the Power Supply, Y-SUS and Z-SUS Boards.
3. Always adjust to the specified voltage level (+/- ½ volt) unless otherwise specified.
4. Be cautious of electric shock from the PDP module since the PDP module uses high voltage, check that the Power Supply and Drive Circuits are completely discharged because of residual current stored before Circuit Board removal.
4. C-MOS circuits are used extensively for processing the Drive Signals and should be protected from static electricity.
5. The PDP Module must be carried by two people. Always carry vertical NOT horizontal.
6. The Plasma television should be transported vertically NOT horizontally.
7. Exercise care when making voltage and waveform checks to prevent costly short circuits from damaging the unit.
8. Be cautious of lost screws and other metal objects to prevent a possible short in the circuitry.
9. New Panels and Frames are much thinner than previous models. Be Careful with flexing these panels. Be careful with lifting Panels from a horizontal position. Damage to the Frame mounts or panel can occur.
10. New Plasma models have much thinner cabinet assemblies and mounts. Be extremely careful when moving the set around as damage can occur.
Checking Points to be Considered
1. Check the appearance of the Replacement Panel and Circuit Boards for both physical damage and part number accuracy.
2. Check the model label. Verify model names and board model matches.
3. Check details of defective condition and history. Example: Y-SUS or Y-Drive Board Failure, Mal-discharge on screen, etc.
7
June 2011 42PW350 Plasma

Basic Troubleshooting Steps

Define, Localize, Isolate and Correct
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Define Look at the symptom carefully and determine what circuits could be causing the
failure. Use your senses Sight, Smell, Touch and Hearing. Look for burned parts and check for give off a distinct odor. Frequency of power supplies will change with the load, or listen for relay closing etc. Observation of the front Power LEDs may give some clues.
Localize
and after giving a thorough examination using your senses the first check should always be the DC Supply Voltages to those circuits under test. Always confirm the supplies are not only the proper level but be sure they are noise free. If the supplies are missing check the resistance for
Isolate To further isolate the failure, check for the proper waveforms with the
Oscilloscope to make a final determination of the failure. Look for correct Amplitude Phasing and Timin “glitches” or “road bumps” will be an indication of an imminent failure.
Correct
ossible overheated components. Capacitors will sometimes leak dielectric material and
fter carefully checking the symptom and determining the circuits to be checked
ossible short circuits.
of the signals also check for the proper Duty Cycle of the signals. Sometimes
The final step is to correct the problem. Be careful of ESD and make sure to check the DC Supplies for proper levels. Make all necessar perform a Safety AC Leakage Test before returning the product back to the Customer.
8
adjustments and lastly always
June 2011 42PW350 Plasma

42PW350 PRODUCT INFORMATION SECTION

This section of the manual will discuss the specifications of the 42PW350 Advanced Single Scan Plasma Display Television.
9
June 2011 42PW350 Plasma

WIRELESS SECTION (Wireless Media Box)

2.Wired Remote cable between the TV and Dongle for Control Functions
Wireless Receiver/Transmitter
HDMI
Wireless Media Box (Sold Separately)
The Wireless Media box communicates to the television via a wireless receiver
called a “Dongle”. The Dongle attaches to the Television via two connections:
1. HDMI Cable from the Dongle to the TV to transfer Audio and Video Signals.
Wired Remote to control the Media Box
Media Box
.
Not 3D Compatible No Tuner in A/V Unit No Return Audio from the TV.
“Dongle”
Attaches via Velcro to
the back of the set
10
June 2011 42PW350 Plasma
TV A/V Inputs

Wireless Network Adaptor (AN-WF100)

Side A/V
Wireless Network Adaptor Sold Separately
Using the LG Wireless LAN for Broadband Adaptor, which is sold separately, allows the TV to connect to a wireless LAN
network. The Wireless Network adaptor attaches to the Television via either of the two USB connections:
Allows access to DLNA: Digital Living Network Alliance
AP (Wireless Router)
Wireless Adaptor
Inputs
“Dongle”
Modem
11
Cat 5 Cable with
RJ 45 Connectors
on each side
June 2011 42PW350 Plasma

42PW350 Specifications

• 600Hz Max Sub Field Driving
720P PLASMA HDTV
42" Class (41.6" diagonal)
• 3D Capable TV
• 2D to 3D Conversion
• TruSlim Frame
• High Definition Resolution
• ENERGY STAR® Qualified
• Picture Wizard II
• Intelligent Sensor
• Smart Energy Saving
1
For Full Specifications
See the Specification Sheet
• ISFccc® Ready
12
June 2011 42PW350 Plasma

42PW350 Logo Familiarization Page 1 of 3

HD RESOLUTION 720P HD R
1365 (H)
768 (V)
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TAKE IT TO THE EDGE newly introduces Invisible Speaker system
esolution Pixels:
See and experience more. Pictures are sharper. Colors are more vibrant. Entertainment is more real. Everything looks better on an HDTV.
HDMI (1.3 Deep Color) Digital multi-connectivity
HDMI (1.3 Deep color) provides a wider bandwidth (340MHz,
10.2Gbps) than that of HDMI 1.2, delivering a broader range of colors, and also drasticall
Invisible Speaker Personally tuned by Mr. Mark Levinson for LG
guaranteeing first class audio quality personally tuned by Mr. Mark Levinson, world renowned as an audio authority. It provides Full Sweet Spot and realistic sound equal to that of theaters with its Invisible Speaker.
improves the data-transmission speed.
×
,
Dual XD Engine Realizing optimal quality for all images
One XD Engine optimizes the images from RF signals as another XD Engine optimizes them from External inputs. Dual XD Engine presents images with optimal quality two times higher than those of previous models.
13
June 2011 42PW350 Plasma

42PW350 Logo Familiarization Page 2 of 3

600Hz Sub Field Firing:
At l
thick th
Slim F
ithout
Capture every moment. Tired of streaky action or unclear plays during the game? See sports, fast action and video games like never before. The 600Hz refresh rate virtually eliminates motion blur.
3.000,000 : 1 Contrast Ratio
Stunning detail. No more worrying about dark scenes or dull colors. The Mega Contrast ratio of 3,000,000:1 delivers more stunning colors and deeper blacks than you can imagine.
TruSlim Design:
ess than 1"
compromising screen size.
e new Tru
rame trims away distraction w
USB 2.0:
View videos and photos and listen to music on your TV through USB 2.0.
June 2011 42PW350 Plasma
14

42PW350 Logo Familiarization Page 3 of 3

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noise swells
The default factory setting complies with the Energy Star requirements
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the same price as less
odels
ess energy means you pay less on your energy
t e sa e p ce as ess
e c e t ode s ess e e gy ea s you pay ess o you e e gy
AV Mode "One click" Cinema, Sports, Game mode.
AV Mode is three preset picture and audio settings. It allows the viewer to quickly switch between common settings. It includes Cinema, Sports, and Game Modes.
Clear Voice Clearer dialogue sound
Automatically enhances and amplifies the sound of the human voice frequency range to provide high-quality dialogue when background
.
Save Energy, Save Money
It reduces the plasma display’s power consumption.
and is adjusted to the comfortable level to be viewed at home. (Turns on Intelligent Sensor).
ave Energy, Save Money
Home electronic products use energy when they're off to power features like clock displays and remote controls. Those that have earned the ENERGY STAR use as much as 60% less energy to perform these functions, while providing the same performance at
-efficient m
bill. Draws less than 1 Watt in stand by.
. L
15
June 2011 42PW350 Plasma

600Hz Sub Field Driving

(600 Hz Sub Field Driving)
600 Hz Sub Field Driving is achieved by using 10 sub-fields per frame process (vs. Comp. 8 sub-field/frame)
No smeared images during fast motion scenes
Original Image 10 Sub Fields Per Frame
Sub Field firing occurs using wall charge and polarity differences between Y-SUS and Z-SUS signals.
16
June 2011 42PW350 Plasma

42PW350 Remote Control

p/n AKB72914273
TOP PORTION
BOTTOM PORTION
17
June 2011 42PW350 Plasma

42PW350 Rear and Side Input Jacks

A
Upgrades
REAR
C In
INPUTS
SIDE
INPUTS
USB for Music, Photos
and Software
USB
18
HDMI 3
Composite
Video/Audio
June 2011 42PW350 Plasma

Generic Plasma USB Automatic Software Download Instructions

)
),
Highlight Start Press Select
6) You can see the download progress Bar
1) Download the Software File.
2) Copy new software (xxx.bin) into the root of the Jump Drive. Make sure you have the correct software file.
With TV turned on, insert USB flash drive.
3
4) You can see the message “TV Software Upgrade” (See figure on right)
5) Cursor left and highlight "START" Button and push “Enter” button using the remote control.
.
7) Do not unplug until unit has automatically restarted.
8) When download is completed, you will see “COMPLETE”.
9) Your TV will be restarted automatically.
* CAUTION: Do not remove AC power or the USB Flash Drive. Do not turn off Power, during the upgrade process.
Software Files are available from GCSC or GSFS.com
Currently Installed Version
Software Version found on the USB Flash Drive
File found on the USB Flash Drive
19
June 2011 42PW350 Plasma

Accessing the Service Menu

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)
)
)
Se
0000
Se ce e u te ;
0000
To access the Service Menu. 1
You must have either Service Remote. p/n 105-201M or p/n MKJ39170828
2) Press “In-Start”
3) A Password screen appears. 4
Enter the Password.
Note: A Password is required to enter the
rvice Menu. Enter;
105-201M
Note: If 0000 does not work use 0413.
20
June 2011 42PW350 Plasma
MKJ39170828

42PW350 Dimensions

Center
12-1/8"
307.34mm
26.5/16"
668.02mm
24-3/16"
614.68mm
Center
There must be at least 4 inches of Clearance on all sides
11-9/16"
293.5mm
Model No.
Serial No.
Label
Center
39"
990.6mm
15-3/4"
400mm
Remove 4 screws
to remove stand
for wall mount
Center
2"
50.8mm
19-1/2"
495.3mm
4-11/16"
119mm
15-3/4" 400mm
2-1/8"
53.34mm
Power Consumption:
Max Watts 160W Typical: 125W
0.2 Watts (Stand-By)
19-1/8"
485mm
21
Weight:
3-7/8"
98mm
3-11/16"
93m
9.1/8"
231.1mm
47.4 lbs with Stand
41.1 lbs without Stand
June 2011 42PW350 Plasma

SERVICE AND ADJUST MENU ITEMS

In the 42PW350
Advanced Single Scan Plasma Display Panel.
This section of the manual will discuss the Service Menu and the Adjust Menu
Upon completion of this section the Technician will have a better understanding of the Service and Adjust Menus used in this model.
22
June 2011 42PW350 Plasma
42PW350 Service Menu First Page
Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.
IN SART
Model Name: 42PW350-UA Serial Number: 010PTZK1F285 S/W Version: MICOM Version SPI Boot Version BOOT Version Touch Version EDID Version (RGB) EDID Version (HDMI) Chip Type 3D ASIC Version Debug Status Module Rom Ver: RF Emitter Versioni
UTT : 12 APP History Ver.:53810 PQL DB:LGE_PG_LGT10_xxN42
Unit Total Time
: 03.26.02.11 : 3.24.0 : 4.24.00 : 0.01.17 : 0.05 (0x00) : 0.01 : 0.01 : SATURN 7 : 0.77 : RELEASE : 42T3_4PV3A0 : VB091
Software Version
1. Adjust Check
2. ADC Data
3. Power Off Status
4. System 1
5. System 2
Video Processor
Chip Type
Control Board
Software Version
6. Model Number D/L
7. Test Option
8. External ADC
9. Pattern Selection
10. Panel Control
11. Spread Spectrum
12. Sync Level
13. Stable Count
14. ODC Test
15. Power Error History
Country Group
1. Country Group (Press OK to Save)
Country Group Code Country Group Country
2. Tool Option Tool Option 1 Tool Option 2 Tool Option 3 Tool Option 4 Tool Option 5
3. Adjust White Balance:
4. Adjust ADC:
480i Component 1080p Component RGB
5. EDID(AC3):
RGB HDMI1 HDMI2 HDMI3
Adjust Check
Priority Audio
Mode
02 US US
32777
65
7519 7560
14925
OK
OK
OK OK OK
OK
OK (0x5E)
OK (0x12,0xD2)
OK (0x12,0xC2 OK (0x12,0xB2
23
June 2011 42PW350 Plasma
42PW350 Lip Sync Adjust (IN START) Screen
Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.
IN SART SYSTEM 1
Model Name: 42PW350-UA Serial Number: 010PTZK1F285 S/W Version: MICOM Version SPI Boot Version BOOT Version Touch Version EDID Version (RGB) EDID Version (HDMI) Chip Type 3D ASIC Version Debug Status Module Rom Ver: RF Emitter Versioni
UTT : 12 APP History Ver.:53810 PQL DB:LGE_PG_LGT10_xxN42
: 03.26.02.11 : 3.24.0 : 4.24.00 : 0.01.17 : 0.05 (0x00) : 0.01 : 0.01 : SATURN 7 : 0.77 : RELEASE : 42T3_4PV3A0 : VB091
Select Item 4
1. Adjust Check
2. ADC Data
3. Power Off Status
4. System 1
5. System 2
6. Model Number D/L
7. Test Option
8. External ADC
9. Pattern Selection
10. Panel Control
11. Spread Spectrum
12. Sync Level
13. Stable Count
14. ODC Test
15. Power Error History
Select Item 8
0. Baudrate
1. 2 Hours Off (On Timer)
2. 2 Hours Off (Screen Mute)
3. 15Min Force Off
4. Audio EQ
5. Dynamic EQ
6. A2 Threshold
7. HDMI Sound(Port1)
8. Lip Sync Adjust(DTV)
9. Dimming
10. Tuner Option
11. Atten RF Signal
12. UTT Reset
13. Channel Mute
14. Debug Status
15. NVRAM Type
16. HDEV
17. Blue back
18. China Cable SO
19. Booster On (VHF)
20. Booster Off (VHF)
21. Booster On (UHF)
22. Booster Off (UHF)
-10 to 20
115200
On Off On On On
11
HDMI Port1
0
On
Enhanced Ghost
Off
Reset
On
RELEASE
EEPROM
Off
On On
0 0 0 0
24
June 2011 42PW350 Plasma
42PW350 UTT Reset (IN START) Screen
Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.
IN SART SYSTEM 1
Model Name: 42PW350-UA Serial Number: 010PTZK1F285 S/W Version: MICOM Version SPI Boot Version BOOT Version Touch Version EDID Version (RGB) EDID Version (HDMI) Chip Type 3D ASIC Version Debug Status Module Rom Ver: RF Emitter Versioni
: 03.26.02.11 : 3.24.0 : 4.24.00
Select Item 4
: 0.01.17 : 0.05 (0x00) : 0.01 : 0.01 : SATURN 7 : 0.77 : RELEASE : 42T3_4PV3A0 : VB091
Unit’s Total Time
UTT : 12 APP History Ver.:53810 PQL DB:LGE_PG_LGT10_xxN42
1. Adjust Check
2. ADC Data
3. Power Off Status
4. System 1
5. System 2
6. Model Number D/L
7. Test Option
8. External ADC
9. Pattern Selection
10. Panel Control
11. Spread Spectrum
12. Sync Level
13. Stable Count
14. ODC Test
Select
Item 12
15. Power Error History
0. Baudrate
1. 2 Hours Off (On Timer)
2. 2 Hours Off (Screen Mute)
3. 15Min Force Off
4. Audio EQ
5. Dynamic EQ
6. A2 Threshold
7. HDMI Sound(Port1)
8. Lip Sync Adjust(DTV)
9. Dimming
10. Tuner Option
11. Atten RF Signal
12. UTT Reset
13. Channel Mute
14. Debug Status
15. NVRAM Type
Changes
To “Doing”
16. HDEV
17. Blue back
18. China Cable SO
19. Booster On (VHF)
20. Booster Off (VHF)
21. Booster On (UHF)
22. Booster Off (UHF)
115200
On Off On On On
11
HDMI Port1
0
On
Enhanced Ghost
Off
Reset
On
RELEASE
EEPROM
Off
On On
0 0 0 0
Note: After UTT is reset, the UTT time on the left will
not reset to “0” until the Service Menu is exited.
Scroll to
(System 1)
then
Right Cursor
25
Scroll to
(UTT Reset)
Press (Select)
Reset changes to Doing
then back to Reset
June 2011 42PW350 Plasma
After Reset (Doing) has
completed, Reset returns.
After Exit the UTT Timer is
“0”
42PW350 Service Menu: Panel Control Shows Control Board Information
Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.
IN START
Model Name: 42PW350-UA Serial Number: 010PTZK1F285 S/W Version: MICOM Version SPI Boot Version BOOT Version Touch Version EDID Version (RGB) EDID Version (HDMI) Chip Type 3D ASIC Version Debug Status Module Rom Ver: RF Emitter Versioni
UTT : 12
: 03.26.02.11 : 3.24.0 : 4.24.00 : 0.01.17 : 0.05 (0x00) : 0.01 : 0.01 : SATURN 7 : 0.77
Select
Item 10
: RELEASE : 42T3_4PV3A0 : VB091
Unit’s Total Time
APP History Ver.:53810 PQL DB:LGE_PG_LGT10_xxN42
1. Adjust Check
2. ADC Data
3. Power Off Status
4. System 1
5. System 2
6. Model Number D/L
7. Test Option
8. External ADC
9. Pattern Selection
10. Panel Control
11. Spread Spectrum
12. Sync Level
13. Stable Count
14. ODC Test
15. Power Error History
UTT Reset
Cursor Right to activate.
Yes or No will appear. UTT will not change until “In Start” key is pressed.
Panel Control
1. AV/PC
2. ISM
3. Gamma
4. Power Save
5. APS Contrast
6. OrbitPixel
7. OrbitStep
8. OrbitTime
9. MRE(FMC)
10. DPS2
11. GRP
12. Module OSD
13. Module XDP
14. Formatter XDP
15. Reset Use Time
Panel Model
Module Name: Rom Ver. Temperature:
CTRL. Board
ROM Version
Number
AV
Auto
0
Mode 0
95
2
2 step
120 sec.
Off Off Off
0 On On
42T3
42T3_4PV3A0
25.00 Celsius
Panel
Temperature
At the bottom right you can see the Panel Model Number, Control board Software Version and the Panel Temperature.
26
June 2011 42PW350 Plasma
42PW350 Model Number Download Screen
When the Main Board is replaced, the Model Number and Serial Number must be corrected. Follow these instructions
Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.
Scroll down to item 6. Model Number D/L to highlight. Press “ENTER” or “Cursor Right”.
IN SART
Model Name: 42PW350-UA Serial Number: 010PTZK1F285 S/W Version: MICOM Version SPI Boot Version BOOT Version Touch Version EDID Version (RGB) EDID Version (HDMI) Chip Type 3D ASIC Version Debug Status Module Rom Ver: RF Emitter Versioni
: 03.26.02.11 : 3.24.0 : 4.24.00 : 0.01.17 : 0.05 (0x00) : 0.01 : 0.01 : SATURN 7 : 0.77 : RELEASE : 42T3_4PV3A0 : VB091
UTT : 12 APP History Ver.:53810 PQL DB:LGE_PG_LGT10_xxN42
1. Adjust Check
2. ADC Data
3. Power Off Status
4. System 1
5. System 2
6. Model Number D/L
7. Test Option
8. External ADC
9. Pattern Selection
10. Panel Control
11. Spread Spectrum
12. Sync Level
13. Stable Count
14. ODC Test
15. Power Error History
Model Number D/L
0. Model Name
1. Serial Num.
Select Item 6
To Change the Model Number:
1) Use the cursor right or left to select the area to change.
2) Use the cursor up or down to change.
3) When Model Number is correct, Press “ENTER” to Save
4) Cursor right until there is no text cursor blinking.
5) Cursor down to highlight “Serial Number”
6) Cursor Right to place blinking cursor under the first location and change (as in Item 2 above).
5) Press “ENTER” to Save Note: To return to the Model Number, Cursor right until there is no text cursor blinking and press the Up Cursor on the Remote. Cursor Right to place blinking cursor under the first location
42PW350-UA
010PTZK1F285
Press OK to Save
27
June 2011 42PW350 Plasma
42PW350 UTT Reset (IN START) Screen
Bring up the Service Menu using the Service Remote by pressing “In-Start” enter password 0413 or 0000.
IN SART
Model Name: 42PW350-UA Serial Number: 010PTZK1F285 S/W Version: MICOM Version SPI Boot Version BOOT Version Touch Version EDID Version (RGB) EDID Version (HDMI) Chip Type 3D ASIC Version Debug Status Module Rom Ver: RF Emitter Versioni
UTT : 12 APP History Ver.:53810 PQL DB:LGE_PG_LGT10_xxN42
: 03.26.02.11 : 3.24.0 : 4.24.00 : 0.01.17 : 0.05 (0x00) : 0.01 : 0.01 : SATURN 7 : 0.77 : RELEASE : 42T3_4PV3A0 : VB091
Select
Item 15
1. Adjust Check
2. ADC Data
3. Power Off Status
4. System 1
5. System 2
6. Model Number D/L
7. Test Option
8. External ADC
9. Pattern Selection
10. Panel Control
11. Spread Spectrum
12. Sync Level
13. Stable Count
14. ODC Test
15. Power Error History
POWER ERROR HISTORY
1. Last History:
2. Last History:
3. Last History:
4. Error Count
1) PFC_DET Error
2) 5V OVP
3) 5V UVP
4) 17V OVP
5) 17V UVP
6) M5V OVP
7) M5V UVP
8) Vs OCP
9) Vs OVP
10) Vs UVP
11) Va OVP
12) Va UVP
VA UVP
VS OCP
NONE
ff
ff
ff
ff
ff
ff
ff
1
ff
ff
ff
1
28
5. Reset All
PFC_DET: Power Factor Control Detect OVP: Over Voltage Protect OCP: Over Current Protect UVP: Under Voltage Protect
June 2011 42PW350 Plasma

Accessing the Host Diagnostic Screen (Page 1 of 2)

)
g
Use the Host Diagnostic screen to investigate the signal quality of a problem channel.
1) Place Television on the digital channel that may be showing problems.
2) Bring up the Customer’s Menu. Highlight
CHANNEL”. Press “ENTER” on the remote.
4) Press the (1) Key 5 times. The Host Diagnostics screen appears.
3) The “CHANNEL” Menu appears.
See next page for details.
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June 2011 42PW350 Plasma
42PW350 Understanding the Host Diagnostic Screen (Page 2 of 2)
Host Diagnostics
Host Information
Model Name : 42PW350-UA (Plasma Display)
Memory
FLASH : 131072 KB
DRAM : 262144 KB
NVM : 128 KB
Host Release Version
Firmware Version(MP) : 3.26.02.11(53810)
Micom Version : V3.24.0
Compile Date & Time : 20110131 & 08:45:52
Compile User : sunbon.koo
Center Frequency : 663.00 MHz
PCR lock : Locked
Modulation mode : QAM 256
Channel Frequency
FAT Status (Main)
Program Clock Reference (Locked or No)
Channel Type (8VSB, QAM 64, 256)
Channel Selected
Software Version
Current Channel (Main)
Channel Info : Digital 19-1
Parental Control : Channel is not blocked
Current Temperature
MODULE Temperature: 34.5 Celsius
DVI/HDMI Status
Can’t display this information now
Blocked or not Blocked
Carrier lock status : Locked
SNR : 37 dB
Signal level : 100%
Channel Signal to Noise Ratio
Channel (Locked or No)
Channel Signal Level (Above 80% good)
30
8VSB (Above 20 is good)
QAM 64 (Above 24 is good)
QAM 256 (Above 30 is good)
Exit
June 2011 42PW350 Plasma
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