Contact Information, Preliminary Matters, Specifications,
LCD Overview, General Troubleshooting Steps,
Signal Distribution, Disassembly Instructions and Voltages
Troubleshooting Section:
•Switch Mode Power Supply with LED Backlight Driver Board
•Main Board
•Ft Control Board
• Soft Touch Keys
• Speakers
Board Operation Troubleshooting of :
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October 2010 LCD TV 42LE5500
Overview of Topics to be Discussed
Overview of Topics to be Discussed
42LE5500 LCD Direct View Display
This Section will cover Contact Information and remind the Technician of Important
Safety Precautions for the Customers Safety as well as the Technician and the
Equipment.
Basic Troubleshooting Techniques which can save time and money sometimes can
be overlooked. These techniques will also be presented.
This Section will get the Technician familiar with the Disassembly, Identification and
Section 1
Layout of the LCD Display Panel.
At the end of this Section the Technician should be able to Identify the Circuit Boards
and have the ability and knowledge necessary to safely remove and replace any
Circuit Board or Assembly.
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October 2010 LCD TV 42LE5500
IMPORTANT SAFETY NOTICE
IMPORTANT SAFETY NOTICE
CAUTION
CAUTION
Preliminary Matters (The Fine Print)
Preliminary Matters (The Fine Print)
The information in this training manual is intended for use by persons possessing an adequate background in
electrical equipment, electronic devices, and mechanical systems. In any attempt to repair a major Product,
personal injury and property damage can result. The manufacturer or seller maintains no liability for the
interpretation of this information, nor can it assume any liability in conjunction with its use. When servicing this
product, under no circumstances should the original design be modified or altered without permission from LG
Electronics. Unauthorized modifications will not only void the warranty, but may lead to property damage or
user injury. If wires, screws, clips, straps, nuts, or washers used to complete a ground path are removed for
service, they must be returned to their original positions and properly fastened.
To avoid personal injury, disconnect the power before servicing this product. If electrical power is required for
diagnosis or test purposes, disconnect the power immediately after performing the necessary checks. Also be
aware that many household products present a weight hazard. At least two people should be involved in the
installation or servicing of such devices. Failure to consider the weight of an product could result in physical
injury.
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October 2010 LCD TV 42LE5500
Regulatory Information
Regulatory Information
ESD Notice
ESD Notice
(Electrostatic Static Discharge)
Today’s sophisticated electronics are electrostatic discharge (ESD) sensitive. ESD can weaken or damage
the electronics in a manner that renders them inoperative or reduces the time until their next failure.
Connect an ESD wrist strap to a ground connection point or unpainted metal in the product. Alternatively,
you can touch your finger repeatedly to a ground connection point or unpainted metal in the product. Before
removing a replacement part from its package, touch the anti-static bag to a ground connection point or
unpainted metal in the product. Handle the electronic control assembly by its edges only. When
repackaging a failed electronic control assembly in an anti-static bag, observe these same precautions.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate
the receiving antenna; Increase the separation between the equipment and the receiver; Connect the
equipment to an outlet on a different circuit than that to which the receiver is connected; or consult the
dealer or an experienced radio/TV technician for help.
(Electrostatic Static Discharge)
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October 2010 LCD TV 42LE5500
LG Contact Information
LG Contact Information
Customer Service (and Part Sales) (800) 243-0000
Technical Support (and Part Sales) (800) 847-7597
USA Website (GSFS)http://gsfs-america.lge.com
Customer Service Websitehttp://www.us.lgservice.com
Knowledgebase Websitehttp://lgtechassist.com
LG Web Traininghttps://lge.webex.com
LG CS Academyhttp://ln.lge.com/ilearn
LCD-DV:
PLASMA:
PDP Panel Alignment Handbook, Schematics with Bookmarks
1.Approximately 20 minute pre-run time is required before making any picture performance
adjustments from the Menu.
2.Refer to the Voltage/Current silk screening on the Switch Mode Power Supply.
3.C-MOS circuits are sensitive to static electricity.
Use caution when dealing with these IC and circuits.
4.Exercise care when making voltage and waveform checks to prevent costly short circuits
from damaging the unit.
5.Be cautious of lost screws and other metal objects to prevent a possible short in the
circuitry.
Checking Points to be Considered
1.Check the appearance of the Replacement Panel and Circuit Boards for both physical
damage and part number accuracy.
2.Check the model label. Verify model names and board model matches.
3.Check details of defective condition and history. Example: Oscillator failure dead set, etc…
7
October 2010 LCD TV 42LE5500
Basic Troubleshooting Steps
Basic Troubleshooting Steps
Define, Localize, Isolate and Correct
•Define
the failure. Use your senses Sight, Smell, Touch and Hearing. Look for burned parts and
check for possible overheated components. Capacitors will sometimes leak dielectric material
and give off a distinct odor. Frequency of power supplies will change with the load, or listen for
relay closing etc. Observation of the front Power LED may give some clues.
•Localize
checked and after giving a thorough examination using your senses the first check should
always be the DC Supply Voltages to those circuits under test. Always confirm the supplies
are not only the proper level but be sure they are noise free. If the supplies are missing check
the resistance for possible short circuits.
•Isolate
Oscilloscope to make a final determination of the failure. Look for correct Amplitude Phasing
and Timing of the signals also check for the proper Duty Cycle of the signals. Sometimes
“glitches” or “road bumps” will be an indication of an imminent failure.
Look at the symptom carefully and determine what circuits could be causing
After carefully checking the symptom and determining the circuits to be
To further isolate the failure, check for the proper waveforms with the
•Correct
check the DC Supplies for proper levels. Make all necessary adjustments and lastly always
perform a Safety AC Leakage Test before returning the product back to the Customer.
The final step is to correct the problem. Be careful of ESD and make sure to
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October 2010 LCD TV 42LE5500
42LE5500 PRODUCT INFORMATION SECTION
42LE5500 PRODUCT INFORMATION SECTION
This section of the manual will discuss the specifications of the
42LE5500
LCD Direct View Display
9
October 2010 LCD TV 42LE5500
Wireless Media Box
Wireless Media Box
Wireless Media Box (Sold Separately)
The Wireless Media box communicates to the television via a wireless receiver
called a “Dongle”. The Dongle attaches to the Television via two connections:
1.HDMI Cable from the Dongle to the TV to transfer Audio and Video Signals.
2.Wired Remote cable between the TV and Dongle for Control Functions.
Media Box
Wired Remote to control the Media Box
Wireless Receiver/Transmitter
“Dongle”
Attaches via Velcro to
the back of the set
HDMI
10
TV A/V Inputs
October 2010 LCD TV 42LE5500
Wireless LAN (DLNA Adaptor)
Wireless LAN (DLNA Adaptor)
Wireless LAN (Sold Separately)
Using the LG Wireless LAN for Broadband/1DLNA Adaptor, which is sold separately, allows the TV
to connect to a wireless LAN network. The DLNA adaptor attaches to the Television via either of
the two USB connections:
1(DLNA: Digital Living Network Alliance)
Side A/V Inputs
DLNA Adaptor
“Dongle”
11
Wireless Router
October 2010 LCD TV 42LE5500
Basic Specifications
Basic Specifications
Key TV Features
• LED Plus w/Local Dimming
• NetCast™ Entertainment Access*
(Wi-Fi® Ready)
• Wireless 1080p Ready*
• DLNA Certified®
• TruMotion 120Hz
• Full HD 1080p Resolution
• 5M:1 Dynamic Contrast Ratio
• Picture Wizard II
(Easy Picture Calibration)
• Smart Energy Saving
• ENERGY STAR® Qualified
• Intelligent Sensor
• AV Mode II
(Cinema, Sports, Game)
• Clear Voice II
• ISFccc® Ready
• 24P Real Cinema
• USB 2.0 (JPEG, MP3, DivX HD)
• DivX® HD
• 4 HDMI™ V.1.3 w/Deep Color
• SIMPLINK™ Connectivity
• Dolby® Digital 5.1 Decoder
• Infinite Sound
12
October 2010 LCD TV 42LE5500
Logo Familiarization Page 1 of 4
Logo Familiarization Page 1 of 4
LED Plus
Prepare to be dazzled. Tired of dark scenes or dull colors?
LG’s LED Plus technology provides
even greater control of brightness through local
dimming to deliver amazing clarity and color
detail, as well as a more energy efficient TV
compared to conventional TVs.
TruMotion 120Hz
See sports, video games and high-speed action with virtually no motion blur and
in crystal clarity with LG’s TruMotion 120Hz technology. Now your TV can keep
up with the fastest moving scenes.
NetCast
Entertainment on tap. NetCast Entertainment Access
brings the best Internet services direct to your TV—no
computer required. Instantly access movies and TV
shows, news and weather and the world’s largest library of
HD movies in 1080p.
13
October 2010 LCD TV 42LE5500
Logo Familiarization Page 2 of 4
Logo Familiarization Page 2 of 4
FULL HD RESOLUTION 1080P HD Resolution Pixels: 1920 (H) × 1080 (V)
Enjoy twice the picture quality of standard HDTV with almost double the pixel
resolution. See sharper details like never before. Just imagine a Blu-ray disc
or video game seen on your new LG Full HD 1080p TV.
HDMI (1.3 Deep Color) Digital multi-connectivity
HDMI (1.3 Deep color) provides a wider bandwidth (340MHz,
10.2Gbps) than that of HDMI 1.2, delivering a broader range of
colors, and also drastically improves the data-transmission
speed.
Invisible Speaker
Personally tuned by Mr. Mark Levinson for LG
TAKE IT TO THE EDGE newly introduces ‘Invisible Speaker’
system, guaranteeing first class audio quality personally tuned by
Mr. Mark Levinson, world renowned as an audio authority. It
provides Full Sweet Spot and realistic sound equal to that of
theaters with its Invisible Speaker.
AV Mode "One click" Cinema,
TAKE IT TO THE EDGE is a true multimedia TV with an AV Mode
which allows you to choose from 4 different modes of Cinema, Sports
and Game by a single click of a remote control.
THX
Cinema, Sport, Game mode.
14
October 2010 LCD TV 42LE5500
Logo Familiarization Page 3 of 4
Logo Familiarization Page 3 of 4
Clear Voice Clearer dialogue sound
Automatically enhances and amplifies the sound of the human voice
frequency range to provide high-quality dialogue when background
noise swells.
Save Energy, Save Money
It reduces the plasma display’s power consumption.
The default factory setting complies with the Energy Star requirements
and is adjusted to the comfortable level to be viewed at home.
(Turns on Intelligent Sensor).
Save Energy, Save Money
Home electronic products use energy when they're off to power features like
clock displays and remote controls. Those that have earned the ENERGY
STAR use as much as 60% less energy to perform these functions, while
providing the same performance at the same price as less-efficient models.
Less energy means you pay less on your energy bill. Draws less than 1 Watt in
stand by.
15
October 2010 LCD TV 42LE5500
Logo Familiarization Page 4 of 4
Logo Familiarization Page 4 of 4
Wireless Ready
Wireless 1080p Connectivity lets you cut loose from messy wires and
still get a stunning Full HD picture. Disclaimer: Wireless media kit
required and sold separately.
Picture Wizard
Get easy self-calibration with on-screen reference points for key picture
quality elements such as black level, color, tint, sharpness and
backlight levels. Take the guesswork out of picture adjustments with
this simple-to-use feature. It's not actually magic, but it will sure seem
that way.
5M:1 Dynamic Contrast Ratio
Worrying about dark scenes is a thing of the past. The mega contrast
ratio of 5,000,000:1 delivers vivid colors and deep blacks.
Intelligent Sensor
The Intelligent sensor will monitor the room lighting environment. When
the room lights go out, the TV will automatically adjust the picture for
the best view enjoyment.
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October 2010 LCD TV 42LE5500
42LE5500 Remote Control
42LE5500 Remote Control
p/n AKB72914003
TOP PORTION
BOTTOM PORTION
17
October 2010 LCD TV 42LE5500
Accessing the Service Menu
Accessing the Service Menu
To access the Service Menu.
1)You must have either Service Remote.
p/n 105-201M or p/n MKJ39170828
2)Press “In-Start”
3)A Password screen appears.
4)Enter the Password.
Note: A Password is required to enter the
Service Menu. Enter; 0000
105-201M
Note: If 0000 does not work use 0413.
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October 2010 LCD TV 42LE5500
MKJ39170828
TV Rear Input / Output Jacks
TV Rear Input / Output Jacks
LAN
Rear In/Out Jacks
USB1 or USB2 for Software
Upgrades, Wireless Dungle,
Music and Photos
Component or
Composite
Video/Audio 3
Side In/Out
USB 2
USB 1
Wireless Media Box
Remote Jack
MAIN BOARD
Rear and Side
Input/Output locations
19
Head
Phones
HDMI 4
October 2010 LCD TV 42LE5500
Software Updates (New and Changed Functions)
Software Updates (New and Changed Functions)
A wireless Internet Connection will work for Automatic Software Downloads., however if there are
problems completing download, a Wired Internet Connection is preferred
For network setup assistance, press the
green button for the Simple Manual
Bring up the Customer’s
Menu then Press the Red
button on Remote
With Software Update
Highlighted, Press Select
on Remote
Continue on next page
20
Scroll down to item 9 Network Connections
October 2010 LCD TV 42LE5500
Software Updates (New and Changed Functions) Continued
Software Updates (New and Changed Functions) Continued
Automatic Internet Software Update
- Off : Automatic Software update does not work
- On : if new Software released, Software
Check Update version
- comparison current software version and
Released software version
Additional TV Checks can be made by
Scrolling down.
Picture, Sound and Network Test
After completion of the test, a Pop up menu is
displayed with preloaded back ground picture.
Select NO if everything is OK.
download notice appears at turn on with two
choices, Yes and Remind Me Later.
If you select Yes;
Service call number, Model name,
SW version and serial No. is displayed.
Note: Confirm the “Suffix” of the model
number.
If the Main board is replaced, the Model
and Serial number must be reinserted
into memory. See Model Number D/L.
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October 2010 LCD TV 42LE5500
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