LG 34UM69G, 29UM69G User Guide

Page 1

Owner's Manual

IPS LED MONITOR (LED MONITOR*)
*LG LED Monitors are LCD Monitors with LED Backlighting.
Please read the safety information carefully before using the product.
IPS LED Monitor (LED Monitor) Model List
29UM69G 34UM69G
www.lg.com
Page 2

Contents

ENGLISH
ENG
CONTENTS
3 LICENSE
4 ASSEMBLING AND PREPARING
4 Product Components
5 Supported Drivers and Software
6 Component and Button Description
6 - How to Use the Joystick Button
7 Input Connector
8 Moving and Lifting the Monitor
9 Installing the Monitor
9 - Assembling the stand base
10 Installing the Monitor
10 - Assembling the stand base
11 - Using the cable holder
12 - Installing onto a table
13 - Adjusting the angle
14 - Adjusting the Stand Height
15 - Using the Kensington lock
16 - Detaching the Stand Body
16 - Installing the wall mount plate
16 - Installing to a wall
21 USER SETTINGS
21 Activating the Main Menu
21 - Main Menu Features
22 User Settings
22 - Menu Settings
26 TROUBLESHOOTING
28 SPECIFICATIONS
28 29UM69G
29 34UM69G
30 Factory Support Mode (Preset Mode, PC)
30 HDMI / DP Normal / USB-C
30 HDMI / DP / USB-C Timing (Video)
30 Power LED
18 USING THE MONITOR
18 Connecting to a PC
18 - HDMI connection
18 - DisplayPort connection
19 - USB-C connection
19 Connecting to AV Devices
19 - HDMI connection
20 Connecting to External Devices
20 - Connecting Headphones
Page 3

LICENSE

LICENSE
Each model has different licenses. Visit www.lg.com for more information on the license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
VESA, VESA logo, DisplayPort compliance logo and DisplayPort compliance logo for dual-mode source devices are all registered trademarks of the Video Electronics Stan­dards Association.
ENGLISH
ENG
The following content is only applied to the monitor which is sold in Europe market and which needs to meet the ErP Directive: * This monitor is set to be turned off automatically after 4 hours when you turn on the display and there is are no ad­justments made to the display. * To make this setting be disabled, change the option to ‘Off’ in OSD menu of “Automatic Standby”.
Page 4
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ENG

ASSEMBLING AND PREPARING

ASSEMBLING AND PREPARING

Product Components

Please check whether all the components are included in the box before using the product. If there are missing com­ponents, contact the retail store where you purchased the product. Note that the product and components may look different from those shown here.
or
CD(Owner's Manual) /
Card
Display Port Cable
( This cable is not included
in all countries. )
29UM69G
Stand Body
34UM69G
Stand Body
Power Cord
( Depending on the country )
HDMI Cable
( This cable is not included
in all countries. )
Stand Base
Stand Base
AC-DC Adapter
USB C-C cable
( This cable is not included
in all countries. )
Cable Holder
Screw Cover
Cable Holder
AC-DC Adapter
( Depending on the country )
2 Screws
CAUTION
Always use genuine components to ensure safety and product performance.
y
The product warranty will not cover damage or injury caused by the use of counterfeit components.
y
It is recommend that use the supplied components.
y
If you use generic cables not certified by LG, the screen may not display or there may be image noises.
y
NOTE
Note that the components may look different from those shown here.
y
Without prior notice, all information and specifications in this manual are subject to change to improve the
y
performance of the product. To purchase optional accessories, visit an electronics store or online shopping site or contact the retail store
y
where you purchased the product.
Page 5
ASSEMBLING AND PREPARING

Supported Drivers and Software

Check the drivers and software supported by your product and refer to the manuals on the CD enclosed in the product package.
Drivers and Software Installation Priority 29UM69G/34UM69G
Monitor Driver Recommended O
OnScreen Control Recommended O
Required and Recommended: You can download and install the latest version from the enclosed CD or from the
y
LGE website (www.lg.com).
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Page 6
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ASSEMBLING AND PREPARING

Component and Button Description

29UM69G
34UM69G
Joystick Button
Power LED
On: power is on
y
Off: power is off
y

How to Use the Joystick Button

You can easily control the functions of the monitor by pressing the joystick button or moving it left/right with your finger.
Basic Functions
Press the joystick button once with your finger to turn on the monitor.
Press and hold the joystick button once with your finger to turn off the monitor.
You can control the volume by moving the joystick button left/right.
◄/►
Power on
Power off
Volume
Control
NOTE
The joystick button is located at the bottom of the monitor.
y
Page 7

Input Connector

29UM69G
34UM69G
29UM69G
ASSEMBLING AND PREPARING
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ENG
34UM69G
Page 8
ASSEMBLING AND PREPARING
29UM69G
34UM69G
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Moving and Lifting the Monitor

When moving or lifting the monitor, follow these in­structions to prevent the monitor from being scratched or damaged and to ensure safe transportation regard­less of its shape or size.
It is advisable to place the monitor in the original
y
box or packing material before attempting to move it. Before moving or lifting the monitor, disconnect
y
the power cord and all cables. Hold the top and bottom of the monitor frame
y
firmly. Do not hold the screen itself.
When holding the monitor, the screen should face
y
away from you to prevent it being scratched.
CAUTION
As far as possible, avoid touching the monitor
y
screen. This may result in damage to the screen or some of the pixels used to create images.
29UM69G
34UM69G
When moving the monitor, avoid any strong shock
y
or vibrations to the product. When moving the monitor, keep it upright, never
y
turn the monitor on its side or tilt it sideways.
If you use the monitor panel without the stand
y
base, its joystick button may cause the monitor to become unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick button to malfunction.
Page 9

Installing the Monitor

Assembling the stand base

29UM69G
Place the screen face down.
1
ASSEMBLING AND PREPARING
A
ttach the Stand Base to Stand Body.
1
3
Tighten the screw to the right.
2
Stand Base
Stand Body
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CAUTION
To protect the screen from scratches, cover the
y
surface with a soft cloth.
Check the direction of the stand body (front, back)
2
and then mount the stand body onto the stand hinge.
Stand Body
Attach the screw cover.
4
CAUTION
Applying excessive force when tightening the screws may cause damage to the monitor. Dam­age caused in this way will not be covered by the product warranty.
CAUTION
It may hurt your foot off the stand, so be careful.
NOTE
You can disassemble the stand in the reverse
y
order of the assembly.
Page 10
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ASSEMBLING AND PREPARING
10

Installing the Monitor

Assembling the stand base

34UM69G
Please put a soft cloth on a low table or box to
1
protect the screen of the monitor.
Please put the monitor on the soft cloth with the
screen facing down.
Assemble the Head and Stand body.
2
3
4
* Assemble the
Cable Holder
or
Stand Body
Stand Base
NOTE
Press the stand until the button reaches the top.
y
Page 11
CAUTION
Illustrations in this document represent typical
y
procedures, so they may look different from the actual product. Do not carry the monitor upside down by just
y
holding the stand base. This may cause the monitor to fall off the stand and could result in personal injury. When lifting or moving the monitor, do not
y
touch the monitor screen. The force applied to the monitor screen may cause damage to it. Do not apply foreign substances (oils, lubricants,
y
etc.) to the screw parts when assembling the product. (Doing so may damage the product.) Applying excessive force when tightening screws
y
may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
ASSEMBLING AND PREPARING

Using the cable holder

Arrange the cables using the cable holder as shown in the illustration.
29UM69G
11
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ENG
NOTE
You can disassemble the stand in the reverse
y
order of the assembly.
cable holder
34UM69G
cable holder
Page 12
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ASSEMBLING AND PREPARING
12

Installing onto a table

Lift the monitor and place it on the table in an up-
1
right position.
Place at least 100 mm away from the wall to ensure sufficient ventilation.
29UM69G
Connect the Power cord to the monitor, then plug
2
the power cord into the wall outlet.
29UM69G
34UM69G
100 mm
100 mm
100 mm
100 mm
or
100 mm
34UM69G
100 mm
100 mm
100 mm
Press the joystick button on the bottom of the
3
monitor to turn on the monitor.
CAUTION
Unplug the power cord prior to moving or install-
y
ing the monitor. There is risk of electric shock.
Page 13
ASSEMBLING AND PREPARING
13
Cautions When Connecting Power Cord
100-240 V~
Make sure to use the power cord that is pro-
y
vided in the product package and connect it to a grounded power outlet. If you need another power cord, please contact
y
your local dealer or the nearest retail store.

Adjusting the angle

Place the monitor in an upright position, mounted
1
on the stand base.
Adjust the angle of the screen. The angle of the
2
screen can be adjusted forwards or backwards for a comfortable viewing experience.
29UM69G
20° -5°
Rear Side
34UM69G
Front Side
20° -5°
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Rear Side
Front Side
Page 14
ASSEMBLING AND PREPARING
34UM69G
14
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WARNING
To avoid injury to the fingers when adjusting the
y
screen, do not hold the lower part of the moni­tor's frame as illustrated below.
29UM69G
34UM69G

Adjusting the Stand Height

34UM69G
Handle the monitor with both hands for safety.
1
The height can be adjusted up to 120.0 mm.
2
120.0 mm
Be careful not to touch or press the screen area
y
when adjusting the angle of the monitor.
WARNING
34UM69G
When adjusting the screen
y
height, do not place your hand on the stand body to avoid injury to your fingers.
Page 15
ASSEMBLING AND PREPARING
15
WARNING
Take care when rotating the monitor if the cable
y
is connected. To avoid injury when rotating the display, do not
y
place your fingers between the display and the stand base.
34UM69G

Using the Kensington lock

The Kensington security system connector is located at the back of the Monitor set. For more information on installation and usage, refer to the Kensington lock user manual or visit the website at http://www.kensington.com.
NOTE
The left or right side of the monitor head can be
y
slightly rotated up or down (up to 3°). Adjust the horizontal level of the monitor head.
Monitor head
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Connect the Kensington security system cable between the Monitor set and a table.
NOTE
Use of the Kensington lock is optional.
y
The accessories can be purchased at your local electronics store.
Page 16
ASSEMBLING AND PREPARING
16
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ENG

Detaching the Stand Body

34UM69G
Place the monitor’s screen face down. To protect the
1
screen from scratches, cover the surface with a soft cloth.
Remove the stand from the monitor by pressing
2
the button on the bottom center of the back of the monitor.
1
2

Installing to a wall

Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation. Detailed instal­lation instructions can be obtained from your local retail store. Please refer to the manual to install and set up a tilting wall mounting bracket.
100 mm
100 mm
100 mm
To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor. Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.
1 If you use screw longer than standard, the monitor
might be damaged internally.
2 If you use improper screw, the product might be dam-
aged and drop from mounted position.
In this case, LG Electronics is not responsible for it.
100 mm

Installing the wall mount plate

This monitor supports the specification of the standard wall mount plate or compatible device.
Place the screen face down. To protect the screen
1
from scratches, cover the surface with a soft cloth.
Place the wall mount plate onto the monitor and
2
align it with the screw holes.
Tighten the four screws to fix the plate to the moni-
3
tor using a screwdriver.
NOTE
The wall mount plate is sold separately.
y
For more information on installation, refer to the
y
wall mount plate's installation guide. Be careful not to use excessive force when
y
mounting the wall mount plate, as this can dam­age the monitor's screen.
29UM69G
Wall Mount (A x B) 75 x 75 Standard screw M4 x L10 Number of screws 4 Wall Mount Plate
(Optional)
RW120
34UM69G
Wall Mount (A x B) 100 x 100 Standard screw M4 x L10 Number of screws 4 Wall Mount Plate
(Optional)
RW120
Page 17
ASSEMBLING AND PREPARING
17
Wall Mount (A x B)
y
A
B
CAUTION
Unplug the power cord before moving or install-
y
ing the monitor to avoid electric shocks. Installing the monitor on the ceiling or on a
y
slanted wall may result in the monitor falling off, which could lead to injury. Please use the genu­ine LG wall mounting bracket. For more informa­tion, contact your local retail store or a qualified installer. Applying excessive force when fastening screws
y
may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty. Use the wall mounting bracket and screws
y
that conform to the VESA standard. Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty. Screw length from outer surface of back cover
y
should be under 8mm.
Wall mount Pad
NOTE
Use the screws specified by the VESA standard.
y
The wall mount kit includes the installation guide
y
and all necessary parts. The wall mounting bracket is optional. The acces-
y
sories can be purchased at your local retail store. The length of the screw may differ for each wall
y
mounting bracket. Ensure the correct length screw is used. For more information, please refer to the user
y
manual for the wall mounting bracket.
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ENG
Wall mount Pad
Back Cover
Standard screw
Back Cover
Max.8mm
Page 18

USING THE MONITOR

18
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USING THE MONITOR

Connecting to a PC

This monitor supports the *Plug and Play feature.
y
*Plug and Play: A feature that allows you to add a device to your computer without having to reconfigure anything or install any manual drivers.

HDMI connection

Transmits the digital video and audio signals from your PC and A/V devices to the monitor. Connect your PC and AV device to the monitor with the HDMI cable as illustrated below. Press the menu button and then select the input option from the input menu.

DisplayPort connection

Transmits the digital video and audio signals from your PC to the monitor. Connect your PC to the monitor us­ing the Displayport cable as illustrated below. Press the menu button and then select the input option from the input menu.
NOTE
NOTE
If you use HDMI PC, it can cause compatibility
y
problem. Use a certified cable with the HDMI logo attached.
y
If you do not use a certified HDMI cable, the screen may not display or a connection error may occur. Recommended HDMI cable types
y
- High-Speed HDMI®/TM Cable
- High-Speed HDMI®/TM Cable with Ethernet
There may be no video or audio output depending
y
on the DP version of the PC. If you use generic cables not certified by LG, the
y
screen may not display or there may be image noises.
Page 19
USING THE MONITOR
19

USB-C connection

Transmits digital video and audio signals from your PC to the monitor. Connect the monitor to your PC using the USB-C cable as shown in the illustration below. Press the menu button and then select the input option from the input menu.
(USB C-C cable)
NOTE

Connecting to AV Devices

HDMI connection

Transmits the digital video and audio signals from your PC and A/V devices to the monitor. Connect your PC and AV device to the monitor with the HDMI cable as illustrated below. Press the menu button and then select the input option from the input menu.
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DP Alternate Mode(DP over USB-C) are supported
y
via USB-C Port. Features may not work properly depending on
y
the connected device’s specifications and the environment. USB-C port doesn’t provide power to the Monitor.
y
Use the Adapter supplied with the Monitor.
NOTE
Use a certified cable with the HDMI logo attached.
y
If you do not use a certified HDMI cable, the screen may not display or a connection error may occur. Recommended HDMI cable types
y
- High-Speed HDMI®/TM Cable
- High-Speed HDMI®/TM Cable with Ethernet
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USING THE MONITOR
20

Connecting to External Devices

Connecting Headphones

Connect peripherals to the monitor via the headphones port. Connect as illustrated.
(sold separately)
NOTE
Peripheral devices are sold separately.
y
If you use angled earphones, it may cause a prob-
y
lem with connecting another external device to the monitor. Therefore, it is recommended to use straight earphones.
Angled Straight
Depending on the audio settings of the PC and
y
external device, headphones and speaker functions may be limited.
Page 21

User Settings

21
USER SETTINGS

Activating the Main Menu

Press the joystick button on the bottom of the monitor.
1
Move the joystick up/down (▲/▼) and left/right (◄/►) to set the options.
2
Press the joystick button once more to exit the main menu.
3
Joystick Button
Button Menu Status Description
Main menu disabled Enables the main menu.
Main menu enabled
Main menu disabled Adjusts the monitor volume level.
◄
Main menu enabled Enters the Input feature.
Main menu disabled Adjusts the monitor volume level.
►
Main menu enabled Enters the Menu features.
Main menu disabled Displays information on the current input.
▲
Main menu enabled Turns off the monitor.
Main menu disabled Displays information on the current input.
▼
Main menu enabled Enters the Game features.
Exits the main menu. (Holding down the button to turn off the monitor. You can turn off the monitor this way at any time, including when the OSD is on.)
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Main Menu Features

Power Off
MenuInput Exit
Game Mode
Main Menu Description
Menu Configures the screen settings.
Game Mode You can change Picture Mode to a gaming mode.
Input Sets input mode.
Power Off Turns off the monitor.
Exit Exits the main menu.
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User Settings

22
User Settings

Menu Settings

To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Menu.
1
Configure the options by moving the joystick up/down/left/right.
2
To return to the upper menu or set other menu items, move the joystick to◄ or pressing ( / Ok) it.
3
If you want to exit the OSD menu, move the joystick to ◄ until you exit.
4
When you enter the menu, instructions on how to use the button will appear in the bottom right corner of the screen.
y
Quick Settings
Input
Picture
Sound
General
CAUTION
Your monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.
y
Each option is described below.
Menu > Quick Settings Description
Brightness
Contrast
Volume Adjusts the volume level.
Adjusts the color contrast and brightness of the screen.
NOTE
You can adjust Mute / Unmute by moving the joystick button to▼in the Volume menu.
y
MaxxAudio On MaxxAudio® by Waves, recipient of a Technical GRAMMY Award® is a suite of studio-quality
Off Disables the MaxxAudio function.
Menu > Input Description
Input List Selects the input mode.
Aspect Ratio Adjusts the aspect ratio of the screen.
Full Wide Displays the video in wide-screen, regardless of the video signal input.
Original Displays video according to the aspect ratio of the video signal input.
Cinema1 Enlarges the screen with an aspect ratio of 21:9. (at 1080p)
Cinema2 Enlarges the screen with an aspect ratio of 21:9, including the black box at the bottom for
sound tools for a superior listening experience.
subtitles. (at 1080p)
NOTE
The display may look the same for Full Wide , Original at the recommended resolution (2560×1080).
y
There is no Cinema1, Cinema2 menu on FreeSync Mode. ( Go to Picture
y
Sync, to set FreeSync On or Off)
Menu > Picture Description
Picture Mode Custom Allows the user to adjust each element. The color mode of the main menu can be
Reader Optimizes the screen for viewing documents. You can brighten the screen in the OSD
Photo Optimizes the screen for photos.
adjusted.
menu.
Game Adjust → Free-
→
Page 23
Picture Mode Cinema Optimizes the screen for video.
Color Weakness This mode is for users who cannot distinguish between red and green. It enables users with
FPS Game 1 This mode is optimized for FPS games.
FPS Game 2 It has a higher Black Stabilizer value than FPS Game 1. It is suitable for very dark FPS games.
RTS Game This mode is optimized for RTS Game.
Custom (Game) In this mode, users can customize various elements including game-related options.
color weakness to easily distinguish between the two colors.
NOTE
If the picture mode is changed in the screen may flicker or the resolution of your PC screen may be affected.
y
Picture Adjust Brightness Adjusts the brightness of the screen.
Contrast Adjusts the contrast of the screen.
Sharpness Adjusts the sharpness of the screen.
SUPER RESOLUTION+
High Optimized picture quality is displayed when a user wants crystal clear images. It
is effective for high quality video or game.
Middle The optimized picture quality is displayed when a user wants images between
low and high modes for comfortable viewing. It is effective for UCC or SD video.
Low The optimized picture quality is displayed when a user wants smooth and natural images.
It is effective for slow-moving pictures or still images.
Off Select this option for everyday viewing. SUPER RESOLUTION+ is turned off in
this mode.
User Settings
23
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NOTE
Because this is a function to increase the sharpness of low resolution pictures, it is not
y
recommended to use the function for normal text or for desktop icons. Doing so may
result in unnecessarily high sharpness.
Black Level Sets the offset level (for HDMI only).
DFC On Adjusts the brightness automatically according to the screen.
Game Adjust Response Time Sets a response time for displayed pictures based on the speed of the screen.
FreeSync Provides seamless and natural images by synchronizing the vertical frequency of the input
yOffset: as a reference for a video signal, this is the darkest color the monitor can display.
High Keeps the current contrast ratio of the screen.
Low Lowers the black levels and raises the white levels from the current contrast
ratio of the screen.
Off Disables the DFC feature.
For a normal environment, it is recommended that you use Normal. For a fast-moving picture, it is recommended that you use Fast. Setting to Fast may cause image sticking.
Fast Sets the response time to Fast.
Normal Sets the response time to Normal.
Slow Sets the response time to Slow.
Off Does not use the response time improvement feature.
signal with that of the output signal.
CAUTION
Supported Interface: DisplayPort,HDMI.
y
Supported Graphic Card : A graphic card that supports AMD’s FreeSync is
y
necessary. Supported Version : Make sure to update the graphic card to the latest driver.
y
For more information and requirement, refer to AMD website at http://www.
y
amd.com/FreeSync
On FreeSync function on.
Off FreeSync function off.
Page 24
24
User Settings
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Game Adjust Black Stabilizer You can control the black contrast to have better visibility in dark scenes.
1ms Motion Blur Reduction
Increasing the Black Stabilizer value brightens the low gray level area on the screen. (You can easily distinguish objects on dark game screens.) Reducing the Black Stabilizer value darkens the low gray level area and increases the dy­namic contrast on the screen.
On This mode minimizes motion blur in fast-moving videos. To take full advantage
Off
of this function, select 2560×1080 @ 75 Hz before enabling 1ms Motion Blur Reduction.
This function is available for the following vertical frequency. (75Hz)
Turns 1ms Motion Blur Reduction Mode off.
NOTE
To reduce motion blur, brightness is reduced with backlight control.
y
1ms Motion Blur Reduction and FreeSync feature can not used at the same
y
time. This function is game-optimized.
y
It is recommended to turn off when you are not using the gaming function.
y
Cross Hair Cross Hair provides a mark on the center of the screen for First Person Shooter (FPS) games.
Color Adjust Gamma Mode 1, Mode 2,
Color Temp Custom The user can adjust it to red, green, or blue by customization.
Red You can customize the picture color using Red, Green, and Blue colors.
Green
Blue
Six Color Meets the user requirements for colors by adjusting the hue and saturation of the six colors
Picture Reset Do you want to reset your settings?
Yes Reset
No Cancel
Users can select the cross hair that fits their gaming environment among four different cross hairs.
When the monitor is off or enters energy saving mode, the Cross Hair feature
y
is automatically turned Off.
The higher the gamma value, the darker the image becomes. Likewise, the
Mode 3
Mode 4 If you do not need to adjust the gamma settings, select Mode 4.
Warm Sets the screen color to a reddish tone.
Medium Sets the screen color between a red and blue tone.
Cool Sets the screen color to a bluish tone.
(Red, Green, Blue, Cyan, Magenta, Yellow) and then saving the settings.
Hue Adjusts the tone of the screen colors.
Saturation Adjusts the saturation of the screen colors. The lower the value, the less
lower the gamma value, the lighter the image becomes.
saturated and brighter the colors become. The higher the value, the more saturated and darker the colors become.
Page 25
User Settings
Menu > Sound Description
Volume To adjust the Volume of headphone or speaker.
MaxxAudio On MaxxAudio® by Waves, recipient of a Technical GRAMMY Award® is a suite of studio-
Off Disables the MaxxAudio function.
MaxxAudio Settings
Midnight Mode Lets you enjoy rich and full sound at a low volume.
Menu > General Description
Language Sets the menu screen to the desired language.
SMART ENERGY SAVING
Power LED Turns the power LED on the front of the monitor on.
Automatic Standby Feature that automatically turns off the monitor when there is no movement on the screen for a period
DisplayPort 1.2 Enables or disables DisplayPort 1.2.
The user can set the sound quality manually.
MaxxBass Bass Enhancement.
MaxxTreble Treble Enhancement.
MaxxDialog Dialog Enhancement.
Maxx3D Enhances the three dimensional effect of the sound.
MaxxAudio Reset
High Saves energy using the high-efficiency SMART ENERGY SAVING feature.
Low Saves energy using the low-efficiency SMART ENERGY SAVING feature.
Off Disables the SMART ENERGY SAVING feature.
On The power LED turns on.
Off The power LED turns off.
of time. You can set a timer for the auto-off function. (Off, 4 H, 6 H, and 8 H)
quality sound tools for a superior listening experience.
Returns the sound quality to the default settings.
25
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NOTE
Be sure to configure this option according to the DisplayPort version supported by your
y
graphics card. Set this option to Disable if your graphics card does not support DisplayPort 1.2.
OSD Lock This feature disables the configuration and adjustment of menus.
On Enables OSD Lock.
Off Disables OSD Lock.
NOTE
All features are disabled except Brightness, Contrast, Volume, Input, OSD Lock in General and
y
the Exit button.
Reset Do you want to reset your settings?
No Cancel the select.
Yes Returns to the default settings.
NOTE
Saving Data depends on the Panel. These values vary by panel and vendor. If the option SMART ENERGY SAVING is set High
y
or Low, then monitor luminance becomes higher or lower depending upon the source.
Page 26

TROUBLESHOOTING

26
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TROUBLESHOOTING
Nothing is displayed on the screen.
Is the monitor's power cord plugged in?
Is the power LED on?
Is the power on and the power LED displaying white?
Is the power LED blinking?
Is the OUT OF RANGE message being displayed?
Is the No Signal message being displayed?
The OSD lock message is being displayed.
Are some functions not avail-able when you press the Menu button?
Check if the power cord is correctly plugged into the power outlet.
y
Test the Power Plug using a lamp or other device.
y
Check the power cable connection and press the power button.
y
Check that the connected input is enabled (Menu >Input > Input list).
y
If the monitor is in sleep mode, move the mouse, or press any key on the
y
keyboard, to switch the display on. Check if the computer is turned on.
y
This occurs when signals transferred from the PC (graphics card) are out
y
of the horizontal or vertical frequency range of the monitor. Please see the Product Specification section of this manual to set the appropriate frequency.
This is displayed when the signal cable between the PC and the monitor is
y
missing or disconnected. Check the cable and reconnect it.
The OSD is locked. Go to Menu > General and set OSD Lock to Off.
y
The screen retains an image.
Does image sticking occur even when the monitor is turned off?
Screen display is unstable and shaky / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution?
Displaying a still image for a prolonged time may cause damage to the
y
screen, resulting in the retention of the image. To extend the lifetime of the monitor, use a screensaver.
y
If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen
y
may be flickering. Change the resolution to 1080P or the recommended resolution.
NOTE
Vertical frequency In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent
y
lamp. The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, and is represented by Hz. Horizontal frequency The time it takes to display one horizontal line is called the horizontal cycle. If 1 is divided by the
y
horizontal interval, the result is the number of horizontal lines displayed per second. This is called horizontal frequency and is represented by kHz.
Page 27
TROUBLESHOOTING
NOTE
Check if the graphics card's resolution or frequency is within the range allowed by the monitor and set it to the
y
recommended (optimal) resolution in Control Panel > Display > settings. Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed
y
screen, a truncated display area, or misalignment of the display. The setting methods may be different depending on the computer or operating system, and some resolutions
y
may not be available depending on the performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance. Some graphics cards may not support 2560×1080 resolution. If the resolution cannot be displayed, contact the
y
manufacturer of your graphics card.
The display color is abnormal.
Does the display appear discolored (16 colors)?
Does the display color appear unstable or monochrome?
Are there spots on the screen?
Set the color to 24 bit (true color) or higher. In Windows, go to Control
y
Panel > Display > Settings > Color Quality.
Check if the signal cable is connected properly. Reconnect the cable or
y
reinsert the PC's graphics card.
When using the monitor, pixilated spots (red, green, blue, white, or black)
y
may appear on the screen. This is normal for an LCD screen. It is not an error, nor is it related to the monitor's performance.
27
ENGLISH
ENG
Do you see an "Unrecognized monitor, Plug&Play (VESA DDC) monitor found" message?
Have you installed the display driver?
Be sure to install the display driver from the display driver CD (or diskette)
y
that comes with your display. Or, you can also download the driver from our web site: http://www.lg.com. Make sure to check if the video card supports Plug&Play function.
y
No sound from the headphone port or speaker.
Are images displayed using DisplayPort or HDMI input without sound?
Try increasing the volume using the button on the monitor.
y
Set the audio output of the PC to the monitor you are using. On Microsoft
y
Windows, go to Control Panel > Hardware and Sound > Sound > set the monitor as default device.
Page 28
SPECIFICATIONS
28
ENGLISH
ENG
SPECIFICATIONS

29UM69G

LCD Screen Type TFT (Thin Film Transistor)
LCD (Liquid Crystal Display) Screen
Pixel Pitch 0.2628 mm x 0.2628 mm
Resolution Maximum Resolution 2560×1080 @ 75 Hz
Recommended Resolution 2560×1080 @ 60 Hz
Video Signal
Input Connector HDMI IN, DP(DisplayPort) IN, H/P,USB-C
Power input 19 V
Power consumption (Typ.)
AC/DC adaptor Type DA-48F19, Asian Power Devices Inc. production
Environmental Conditions
Dimension Monitor Size (Width x Height x Depth)
Weight (Without Packaging)
Horizontal Frequency 30 kHz to 90 kHz
Vertical Frequency 56 Hz to 75 Hz
2.4 A
On mode: 23.3 W Typ. (ENERGY STAR® standard)* 30 W Typ. (Outgoing condition)**
Sleep Mode ≤ 0.5 W Off Mode ≤ 0.3 W
Or type LCAP35, LIEN CHANG ELECTRONIC ENTERPRISE production Or type PA-1650-43, Lite-On Technology Corporation production Or type PA-1480-11, Lite-On Technology Corporation production Output: 19 V
Operating Condition Temperature: 0°C to 40°C; Humidity: < 80%
Storing Condition Temperature: -20°C to 60°C; Humidity: < 85%
With Stand 702.5 mm x 415 mm x 204.1 mm
Without Stand 702.5 mm x 328.4 mm x 63.8 mm
With Stand 5.4 kg
Without Stand 4.8 kg
2.53 A
The specifications are subject to change without notice. * The power consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with ENERGY STAR® test standard. ** The On mode power consumption is measured with LGE test standard (Full White pattern , Maximum resolution).
Page 29
SPECIFICATIONS
29
SPECIFICATIONS

34UM69G

LCD Screen Type TFT (Thin Film Transistor)
LCD (Liquid Crystal Display) Screen
Pixel Pitch 0.312 mm x 0.310 mm
Resolution Maximum Resolution 2560×1080 @ 75 Hz
Recommended Resolution 2560×1080 @ 60 Hz
Video Signal
Input Connector HDMI IN, DP(DisplayPort) IN, H/P,USB-C
Power input 19 V 3.3 A
Power consumption (Typ.)
AC/DC adaptor Type DA-65G 19, Asian Power Devices Inc. production
Environmental Conditions
Dimension Monitor Size (Width x Height x Depth)
Weight (Without Packaging)
Horizontal Frequency 30 kHz to 90 kHz
Vertical Frequency 56 Hz to 75 Hz
On mode: 31.9 W Typ. (ENERGY STAR® standard)* 40 W Typ. (Outgoing condition)**
Sleep Mode ≤ 0.5 W Off Mode ≤ 0.3 W
Or type LCAP39, LIEN CHANG ELECTRONIC ENTERPRISE production Output: 19 V 3.42 A
Operating Condition Temperature: 0°C to 40°C; Humidity: < 80%
Storing Condition Temperature: -20°C to 60°C; Humidity: < 85%
With Stand 828.5 mm x 465.3 mm x 279.7 mm
Without Stand 828.5 mm x 370.2 mm x 41.5 mm
With Stand 8.5 kg
Without Stand 6.4 kg
ENGLISH
ENG
The specifications are subject to change without notice. * The power consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with ENERGY STAR® test standard. ** The On mode power consumption is measured with LGE test standard (Full White pattern,Maximum resolution).
Page 30
ENGLISH
ENG
SPECIFICATIONS
30

Factory Support Mode (Preset Mode, PC)

HDMI / DP Normal / USB-C

Resolution (HDMI / DP / USB-C)
640 x 480 31.469 59.94 -/-
640 x 480 37.5 75 -/-
800 x 600 37.879 60.317 +/+
800 x 600 46.875 75 +/+
1024 x 768 48.363 60 -/-
1024 x 768 60.123 75.029 +/+
1152 x 864 67.5 60 +/+
1280 x 720 45 60 +/+
1280 x 1024 63.981 60.02 +/+
1600 x 900 60 60 +/+
1680 x 1050 65.29 59.954 -/+
1920 x 1080 67.5 60 +/-
2560 x 1080 66.7 60 +/-
2560 x 1080 86.79 74.94 +/-
Horizontal Frequency(kHz)
Vertical Frequency(Hz)

HDMI / DP / USB-C Timing (Video)

Polarity(H/V) Remarks
Factory support mode (Preset Mode)
480p 31.5 60
576P 31.25 50
720p 37.5 50
720p 45.0 60
1080p 56.25 50
1080p 67.5 60
Horizontal Frequency(kHz)

Power LED

Mode LED Color
On Mode White
Sleep Mode Off
Off Mode Off
Vertical Frequency(Hz)
Remarks
Page 31
Declaration of Conformity
Trade Name: LG Model : 29UM69G,34UM69G Responsible Party: LG Electronics Inc. Address : 1000 Sylvan Ave. Englewood Cliffs NJ 07632 U.S.A TEL: 201-266-2534
*above information is only for USA FCC Regulatory
This device meets the EMC requirements for home appliances (Class B) and is intended for home usage. This device can be used in all regions. Read the owner's manual (CD) carefully and keep it at hand. Please note that the label attached to the product provides information for technical support.
MODEL
SERIAL
ENERGY STAR is a set of power-saving guidelines issued by the U.S.Environmental Protection Agency(EPA).
As an ENERGY STAR Partner LGE U. S. A.,Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Refer to ENERGY STAR.gov for more information on the ENERGY STAR program.
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