LG 1010 User Manual
Sprint PCS
®
The clear alternative to cellular.
www.sprintpcs.com
Copyright © 2002 Sprint Spectrum L.P All rights reserved. No reproduction in whole or in part without prior
written approval. Sprint, Sprint PCS, and the diamond logo are trademarks of Sprint Communications
Company L.P . All other trademarks are property of their respective owners.
Printed in the U.S.A.
SM
Table of Contents
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Getting Advanced Phone and Service Information . . . . . . . . . . . . .ii
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
1. Your New Sprint PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Your Phone’ s Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2. Turning Y our Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Turning Y our Phone ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Turning Y our Phone OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
3. Using the Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Installing and Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
5. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . .7
Setting Your Phone’ s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Feature Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
6. Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Saving Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Finding Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Making a Call From Your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . .9
7. Changing Your Phone’ s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Adjusting the Ringer, Key Beep and Earpiece V olume . . . . . . . . . . . . . . . . . . . . .10
Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
8. Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . .11
Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Retrieving Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Accessing Voicemail From Another Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Displaying Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .11
9. Sprint PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
10. Your Phone’s Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
External Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
11. Accessories for Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
12. Performance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Important Information About Your Phone and Service . . . . . . . . . . . . . . . . . . .17
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . . . . . . . . .18
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . .22
13. Terms and Conditions & Warranty Information . . . . . . . . . . . .25
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
How to Use This Guide
Welcome – you’ve made the right choice
The advantages of Sprint PCS are as clear as each call you make. With
Sprint PCS, we give you what you really want from a wireless service
provider – clear calls, easy-to-understand service plans and selfservicing options for managing your account. All this is designed to
make your life easier and worry free.
We know you’re eager to start using your phone right away and this
guide is divided into two sections that are designed to help you do
just that.
The first section will guide you through the steps required to set
1
up your Sprint PCS Service. It includes blanks so you can write
down important information we’ll share with you that you’ll want
to remember . Things like your new Sprint PCS Phone Number ,
information about your service plan and your first invoice.
The second section will guide you through the basics of your
phone and service, with quick, easy-to-follow instructions. And if
2
you want to know more, just visit us online at
and access your account by clicking on “Log on” and entering your
Sprint PCS Phone Number and account password. There, you’ll find a
complete phone user’s guide that includes a section on learning about
all the advanced features of your phone and service.
www.sprintpcs.com,
i
Getting Advanced Phone and Service Information
This guide covers the basics, but your phone is capable of performing a
variety of advanced services. To learn how to use all the advanced
features of your phone and service, log on to your account by visiting
www.sprintpcs.com. There, you’ll have access to your complete
phone user’s guide or you can take an online phone tutorial.
Your online phone user’ s guide provides information on basic and
advanced features and services, which includes instructions and
information such as:
• Learning Advanced Dialing Options
• Managing Call History
• Using Advanced Messaging
• Using Advanced Internal Phone Book Options
• Using your Phone’s Advanced Settings
• Setting your Phone’s Security
• Using the Scheduler
• Understanding your Phone’s Menu Structure
• And more
Getting Started
Activating and Using Your
Sprint PCS Service
ii
iii
11
22
Have these things ready
before you call to activate
• Your Sprint PCS®Phone. Make sure it’s fully charged.
• Your Social Security number or your driver’ s license number
• Your credit card or checking account information (if a deposit
is required)
• Your Electronic Serial Number (also known as ESN; refer to
step 5 to locate the number)
• The city and state where your phone will be based
• A pen
Setting up your service—
Y ou choose the way
The two fastest ways:
OK
• From your Sprint PCS Phone, press .
You can also:
• Use a phone other than your Sprint PCS Phone –
1-888-715-4588.
dial
2
33
Sprint PCS Service Areas
Interested in where you can use your new phone? Check out the
most up-to-date coverage maps at
www.sprintpcs.com.
iv
v
44
Y our Sprint PCS
66
SM
Sprint PCS Clear Pay
Account Password
My Account Password is:
You’ll use this number when managing your account on
www.sprintpcs.com. Y our default password is the last four
digits of your Social Security number .
55
Finding Y our Phone’ s ESN
If you set up service using your Sprint PCS Phone, the network
automatically communicates the ESN to us. You’ll only need
this number when you’re setting up service online at
www.sprintpcs.com or calling us from a phone other than your
new Sprint PCS Phone. The ESN, or Electronic Serial Number , is an
11-digit number written on the barcode sticker attached to the
phone. To find it, remove the phone’ s battery .
ESN:
After writing down the ESN, replace the battery and turn on your
phone by holding down the key for a few seconds.
END
PWR
Program
(This section may not apply to you. If not, skip to section 7.)
You are on the Sprint PCS Clear Pay Program.
Check this box and read the information below .
• Pay your invoice by the due date.
• Make sure you don’t use more minutes than are included in your
plan. Press on your Sprint PCS Phone at any time
to see how many minutes you have left.
• If your service gets turned off, you will receive a text message on
your Sprint PCS Phone to alert you.
• The first time your service is turned off, we’ll connect you to a live
Sprint PCS Clear Pay Program Specialist. Once you pay all the
charges that have built up on your account, your service will be
turned back on.
• If your service is turned off again, you will be connected to
our automated Sprint PCS Clear Pay Program Center to make
your payment.
OK
4
vi
vii
Payment Options:
• Western Union
Dial from your Sprint PCS®Phone
or 1-800-325-6000 from any phone for the nearest Western Union
location. A $5 transaction fee will apply . (Posting time: 12 hours)
• Your Sprint PCS Phone
Press on your Sprint PCS Phone. You can pay
using a check. Or , you can pay by credit card if you have an
established credit history with Sprint PCS that is in good standing.
(Posting time: 12 hours)
®
#
9
8
OK
3
OK
6
77
Understanding Y our
Sprint PCS Service Plan
Additional options on my service plan: (all that apply)
Sprint PCS Wireless Web®: $ ____________________
Sprint PCS Voice CommandSM: $________________
Equipment Replacement Program: $ ______________
Roadside Rescue: $________________________
Sprint PCS Add-a-PhoneSM: $ __________________
Off-Network Option: $______________________
Sprint PCS Advantage Agreement:
If yes, select one:
One-year agreement
T wo-year agreement
Also, ask about how as a Sprint PCS customer you can take
advantage of Sprint long-distance savings on your home phone.
Yes (fee may apply)
No
viii
Name of my service plan: ________________________
Total Minutes in my Sprint PCS Service Plan: ____________
• Anytime Minutes: __________________________
• Night & Weekend Minutes
Nationwide Long Distance included:
If no, long distance rate is __________ per minute.
Monthly service charge: $________________________
Each additional minute: ________________________¢
(M-Th 9pm-7am, F 9pm-M 7am): ____
Yes
No
88
Y our new Sprint PCS
Phone Number
ix
99
Understanding Y our
Sprint PCS Invoice
• Your first invoice will arrive within a few days.
• It will reflect the charges for your first full month of service, plus
a
nonrefundable phone activation feeof $__________.
• Change your service plan
• Add services like Sprint PCS Voice Command
OK
Press on your Sprint PCS Phone
Claire responds to questions and statements, so say things like:
• “How many minutes have I used?”
• “I want to make a payment.”
• “I want to change my service plan.”
• “I have a question about my invoice.”
2
Quick, easy options to
manage your account
With Sprint PCS Customer Service SolutionsSMyou can visit
www.sprintpcs.comor use your Sprint PCS Phone to access
Claire, your virtual service representative. She’ll guide you to the
information you need.
Visit www.sprintpcs.com
Click on “Claire’s Directory for
Service Solutions” to:
• Make a payment using a credit
card or electronic check
• Sign up for automatic payment
• Check your account balance,
minutes used and current charges
x
We’ll be in touch
We’re glad to have you as a customer and we know you’ll enjoy your
service more if you’re well informed. Look for information on a
regular basis:
• Within 10 days, you’ll receive a Welcome Letter containing
confirmation of your new service
• Inside each Sprint PCS Invoice, you’ll find special offers and other
helpful information
• Quarterly, you’ll receive a Sprint PCS Newsletter containing
information you need to know to get the most out of your service
Remember , when you have questions, visit
Welcome and thanks for choosing Sprint PCS.
www.sprintpcs.com
..
xi
Basics of Your Phone
Sprint PCS
®
The clear alternative to cellular.
SM
1
Your New Sprint PCS® Phone
4. Display
Screen
1. Headset Jack
2. Volume Keys
5. Power On
Indicator/LED
6. 4-Way Navigator
7. END/PWR
8. CLR
Your Phone’s Features
1. Headset Jack: Provides connection for an optional headset.
2. Volume Keys: Adjust the ringer volume in Standby mode or
voice volume during a call.
3. OK: Lets you place a call and select menu options.
4. Display Screen: Displays phone status icons and menu items.
5. Power On Indicator/LED: Flashes when phone is powering up.
Also flashes to alert you to incoming calls, messages, scheduler
alarms and more.
6. 4-Way Navigator: Scrolls through menus and displays the
next or previous entry or message.
7. END/PWR: Lets you power the phone on or off, end calls or
return to the main menu.
8. CLR: Lets you clear an entry or back up in a menu.
3. OK
Section 1
2 Your New Sprint PCS Phone
Section 1
Your New Sprint PCS Phone 3
Turning Your Phone
Using the Battery and
On and Off
Turning Your Phone ON
1. Fully extend the antenna to receive the best reception.
END
2. Press for two seconds. The phone will display “Searching
Turning Your Phone OFF
PWR
for Service” until it locates a signal, then it will automatically
enter Standby mode – the phone’s idle state. At this point,
you’re ready to begin making and receiving calls.
END
PWR
Press for two seconds until the screen displays its
powering off message (for example, “LG Goodbye!”).
Charger
Installing and Removing the Battery
To install, insert the battery into the opening on the back of the
phone and gently press down until the latch snaps into place.
To remove, make sure the power is off. Press the battery release
latch up and remove the battery from the phone at a
45-degree angle.
Charging the Battery
It is vital that you use only Sprint PCS-approved Desktop Chargers
and AC Adapter Chargers. Use of unauthorized accessories could
damage your phone and invalidate your warranty .
To use the desktop charger provided with your phone:
1. Plug the round end of the AC adapter into the charger holder
and the other end into the electrical outlet.
2. Insert the phone (with battery installed) into the slot.
A red light on the charger lets you know the battery
is charging.
A green light lets you know the battery is at least
80 percent charged.
It takes about three hours to fully recharge a completely
rundown battery .
Section 2
4 Turning Your Phone ON and OFF
Section 3
Using the Battery and Charger 5
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