Leyard SL5064K User Manual

Simplicity Series 4K Displays User Guide
020-1343-00D
User Manual
Planar Simplicity Series 4K Displays
SL4364K SL5064K SL5564K SL6564K SL7564K SL8664K
Simplicity Series 4K Displays User Guide
020-1343-00D
Copyright © August 2018 by Leyard Optoelectronics Co., Ltd. and Planar Systems, Inc.
All rights reserved.
This document may not be copied in any form without permission from Leyard or Planar. Information in this document is subject to change without notice.
Trademark Credits Windows™ is a trademark of Microsoft Corp. All other companies are trademarks or registered trademarks of their respective companies.
Disclaimer The information contained in this document is subject to change without notice. Leyard and Planar
Systems, Inc. makes no warranty of any kind with regard to this material. While every precaution has been taken in the preparation of this manual, the Company shall not be liable for errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Warranty and Service Plans Planar warranty and service plans will help you maximize your investment by providing great support,
display uptime, and performance optimization. From post-sale technical support, to a full suite of depot services, our services are performed by trained employees. When you purchase a Planar product, you get more than a display; you get the service and support you need to maximize your investment. To find the latest warranty and service information regarding your Planar product, please visit http://www.planar.com/support or http://www.leyard.com/en/support/
Part Number: 020-1343-00D
Simplicity Series 4K Displays User Guide
020-1343-00D
Table of Contents
Introduction ............................................................................................................................. 7
1. Safety Information .............................................................................................................. 8
2. Safety Precautions ............................................................................................................. 8
2.1 Important Safety Instructions .................................................................................... 9
3. Recommended Usage ..................................................................................................... 10
3.1 Burn-In Versus Temporary Image Retention ...........................................................10
3.2 Warranty Coverage .................................................................................................10
3.3 Important Waste Disposal Information .....................................................................11
3.4 Normal Usage Guidelines ........................................................................................11
4. VESA Mounts, General Description ................................................................................. 12
5. Cleaning the Display ........................................................................................................ 13
Package Contents ................................................................................................................ 14
6. Installing the Cable Clips ................................................................................................. 16
7. Planar Simplicity Series- Standard Inputs ........................................................................ 17
Installing the Display ........................................................................................................... 18
8. Before You Begin ............................................................................................................. 18
8.1 Tools/Equipment List ...............................................................................................18
8.2 Other Things You May Need ...................................................................................18
8.3 Plan Your Installation...............................................................................................18
8.4 Prepare Your Installation Location ...........................................................................19
9. Installing OPS Expansion (Optional) ................................................................................ 20
Operating the Display .......................................................................................................... 21
10. OSD Keypad .................................................................................................................... 21
11. Remote Control Receiver ................................................................................................. 22
12. LED Indicators ................................................................................................................. 23
13. Using the Display in Flat or Tilted Orientation .................................................................. 24
14. Using the Remote Control ................................................................................................ 25
15. Pairing the Remote Control to the Display ....................................................................... 26
16. Basic Remote Functions .................................................................................................. 27
16.1 Turning the Display On .....................................................................................27
16.2 Turning the Display Off .....................................................................................27
16.3 Adjusting the Volume .......................................................................................27
16.4 Selecting the Input Source ...............................................................................27
Simplicity Series 4K Displays User Guide
020-1343-00D
16.5 Navigating Through the Menus .........................................................................27
17. OSD Initial Settings Menu ................................................................................................ 28
17.1 Initial Configuration / Importing Settings ...........................................................28
18. Input Menu ....................................................................................................................... 33
18.1 Source Options ................................................................................................33
19. OSD Main Menu .............................................................................................................. 34
19.1 Picture ..............................................................................................................34
19.2 Screen ..............................................................................................................37
19.3 Audio ................................................................................................................40
19.4 Configuration 1 .................................................................................................42
19.5 Configuration 2 .................................................................................................44
19.6 Advanced Settings ...........................................................................................46
20. OSD Android Settings Menu ............................................................................................ 50
20.1 Android Main Menu ..........................................................................................50
20.2 Settings ............................................................................................................50
20.3 Apps .................................................................................................................60
20.4 Network ............................................................................................................61
20.5 Storage ............................................................................................................61
21. Media Player .................................................................................................................... 62
21.1 Supported Media Formats ................................................................................62
21.2 Main Menu .......................................................................................................64
22. Browser Menu ................................................................................................................. 69
22.1 Settings ............................................................................................................69
22.2 Boot on Source Functionality ............................................................................73
23. Content Management System .......................................................................................... 74
23.1 Initial Setup ......................................................................................................74
23.2 Login ................................................................................................................74
23.3 Main Menu .......................................................................................................75
External Control.................................................................................................................... 82
Signal Compatibility ............................................................................................................ 83
Color Subsampling Support .............................................................................................. 84
Specifications ....................................................................................................................... 85
Dimensions ............................................................................................................................ 87
SL4364K .......................................................................................................................... 87
SL5064K .......................................................................................................................... 88
SL5564K .......................................................................................................................... 89
Simplicity Series 4K Displays User Guide
020-1343-00D
SL6564K .......................................................................................................................... 90
SL7564K .......................................................................................................................... 91
SL8664K .......................................................................................................................... 92
Troubleshooting ................................................................................................................... 93
Accessing the Planar Technical Support Website ........................................................ 94
Index ...................................................................................................................................... 95
Simplicity Series 4K Displays User Guide
020-1343-00D
Simplicity Series 4K Displays User Guide
020-1343-00D
Introduction
The Planar® Simplicity™ Series 4K line of displays for digital signage incorporates cutting-edge 4K at 60Hz streaming, media playback, a sleek design and commercial functionality into an affordable 4K digital signage solution.
Ranging in size from 43" to 86", Planar Simplicity Series 4K displays eliminate the need for additional hardware, reducing installation cost and complexity.
Featuring an elegant design with logo-free narrow bezel and slim profile, the Planar Simplicity Series 4K is the ideal display solution for digital signage applications in retail stores, restaurants, medical offices, corporate meeting areas and hospitality.
Designed for commercial installations, Planar Simplicity Series 4K comes standard with a full array of connectivity and external control, including support for native 4K resolution at up to 60Hz via HDMI 2.0, enabling smooth motion video and mouse tracking. Compatible with new and emerging 4K sources, the Planar Simplicity Series 4K uses HDCP 2.2-compliant HDMI 2.0 inputs.
Caution: This manual is intended for use by qualified service persons and end users with experience installing LCD displays.
Introduction
Simplicity Series 4K Displays User Guide
020-1343-00D
1. Safety Information
Before using the Planar Simplicity Series 4K, please read this manual thoroughly to help protect against damage to property, and to ensure personnel safety.
Be sure to observe the following instructions. For your safety, be sure to observe ALL the warnings detailed in this manual. For installation or adjustment, please follow this manual’s instructions, and refer all
servicing to qualified service personnel.
2. Safety Precautions
If water is spilled or objects are dropped inside the display, remove the power plug
from the outlet immediately. Failure to do so may result in fire or electrical shock. Contact
your dealer for inspection.
If the display is dropped or the chassis is damaged, remove the power plug from the
outlet immediately. Failure to do so may result in fire or electrical shock. Contact your
dealer for inspection.
WARNING! Wall mounts must be secure.
If the display is hung on a wall, the wall must be strong enough to hold it. Simply
mounting it to wallboard or wall paneling won’t be adequate or safe.
Caution: The screen could be damaged by heavy pressure.
Slight pressure on the LCD will cause distortion of the image. Heavier pressure will
cause permanent damage. Displays should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts.
Caution: The front polarizer is soft and subject to scratches from sharp objects.
The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD
screen. Take care when handling items near the screen.
If the power cord or plug is damaged or becomes hot, turn off the main power switch
of the display. Make sure the power plug has cooled down and remove the power plug from the outlet. If the display is still used in this condition, it may cause a fire or an
electrical shock. Contact your dealer for a replacement.
Introduction
Simplicity Series 4K Displays User Guide
020-1343-00D
2.1 Important Safety Instructions:
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use the display near water.
6. Clean the LCD screens with an LCD screen cleaner or LCD wipes.
7. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.
8. Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. When the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
9. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles and the point where they exit from any Planar large format LCD display.
10. Only use the attachments/accessories specified by the manufacturer.
11. Unplug all displays during lightning storms or when unused for long periods of time.
12. In instances where a power surge has occurred and a display no longer has an image, the display power will need to be reset.
13. You must follow all National Electrical Code regulations. In addition, be aware of local codes and ordinances when installing your system.
14. Refer all servicing to qualified service personnel. Servicing is required when any of the displays have been damaged in any way, such as the AC power cord or plug is damaged, liquid has been spilled or objects have fallen into a product, the products have been exposed to rain or moisture, do not operate normally or have been dropped.
15. Keep the packing material in case the equipment should ever need to be shipped.
16. Wall mounts must be secure. The wall must be strong enough to hold displays brackets, cables and accessories. Seismic engineers should be consulted in areas prone to earthquakes.
17. Slight pressure on the LCD will cause distortion of the image. Heavier pressure will cause permanent damage. Displays should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contacting bare conductive parts.
18. The front polarizer is soft and subject to scratches from sharp objects. The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen. Take care when handling items near the screen.
Introduction
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 10
3. Recommended Usage
In order to get the most out of your LCD, use the following recommended guidelines to optimize the display.
3.1 Burn-In Versus Temporary Image Retention
Burn-in causes the screen to retain an image essentially forever, with little or no way to correct the problem. Under normal use, an LCD will not experience burn-in, as plasma displays do, nor will it retain images in any way.
Normal use of an LCD is defined as displaying continuously changing video patterns or images. However, LCDs can experience temporary image retention when recommended usage guidelines are not followed.
What is Temporary Image Retention?
Temporary image retention (TIR) can occur when a static image is displayed continuously for extended periods of time (12 hours or longer). An electrical charge differential may build up between the electrodes of the liquid crystal, which causes a negative-color video image (color­inverted and brightness-inverted version of the previous image) to be retained when a new image is displayed. This behavior is true for any LCD device from any LCD manufacturer.
TIR is not covered under warranty. See standard warranty terms and conditions for details. Here are some guidelines to help you avoid TIR:
Use the LCD to show a screen saver, moving images or still pictures that change
regularly. When using high-contrast images, reposition the images frequently.
Turn off the LCD when it is not in use. To use your source computer’s Power Options
Properties, set up your computer to turn off the display when not in use.
3.2 Warranty Coverage
The following models are warranted for 16 x 7 usage:
43”: SL4364K50”: SL5064K55”: SL5564K65”: SL6564K75”: SL7564K86”: SL8664K
Planar recommends turning off the power for 12 hours per day for optimal performance. For complete warranty details, please visit www.planar.com/warranty.
Introduction
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 11
3.3 Important Waste Disposal Information
Please recycle or dispose of all electronic waste in accordance with local, state, and federal laws. Additional resources can be found online at http://www.planar.com/about/green/.
The crossed-out wheelie bin symbol is to notify consumers in areas subject to Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU that the product was placed on the market after August 13, 2005 and must not be disposed of with other waste. Separate collection and recycling of electronic waste at the time of disposal ensures that it is recycled in a manner that minimizes impacts to human health and the environment. For more information about the proper disposal of electronic waste, please contact your local authority, your household waste disposal service, or the seller from whom you purchased the product.
3.4 Normal Usage Guidelines
Normal use of the LCD is defined as operating in the open air to prevent heat buildup, and without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the modules to experience high operating temperatures. For all modules, do not block fans or ventilation openings. If the LCD module will be installed in a recessed area with an LCD surround or enclosure, ensure adequate openings are applied for proper air flow and ventilation.
At 3000 meters or below, the maximum ambient operating temperature for the LCD module cannot be above 40º C nor below the minimum ambient operating temperature of 0º C. If one of these conditions exists, it is up to the installer to ensure that module placement is changed, thermal shielding is provided and/or additional ventilation is provided to keep the display within its nominal operating parameters.
Cooling Requirements
For optimal performance, active cooling by the installer should be planned for when the ambient temperature at the top of the wall is predicted to be above the specified ambient temperature for the panel. Cooling may be done behind the displays and depending on the wall configuration.
Introduction
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 12
4. VESA Mounts, General Description
VESA mounts are used to secure the Planar Simplicity Series 4K display. The display can be installed using a variety of VESA mounts available through Planar. If you do not have a VESA mount, and would like to purchase one, contact Planar.
If you purchased a VESA mount, you should have a received a separate box with mounting supplies and an installation manual. Follow these instructions carefully.
Keep in mind the following general installation guidelines:
Screw length is crucial and will vary depending on the type of mount you use. Total
screw length includes the penetration length, plus the length required, by the type of VESA mount in use.
Caution: Shorter screws will result in insufficient mounting strength and longer screws could puncture parts inside the display.
Prior to installation, make sure you know where all of the mounting points are located. Follow all safety precautions outlined in the VESA Installation manual. Verify the parts received with the list shown in the VESA Installation manual.
Introduction
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 13
5. Cleaning the Display
If dust collects on the power plug, remove the plug from the outlet and clean off the dust. Dust build-up may cause a fire.
Remove the power plug before cleaning. Failure to do so may result in electrical shock or damage.
Keep the following points in mind when cleaning the surface of the display:
When the surface of the display becomes dirty, wipe the surface lightly with a soft clean
cloth.
If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes, which
are available at most electronics stores.
Do not let cleaner seep into the display, as it may cause electrical shock or damage.
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 14
Package Contents
Part
Description
Number
Picture
LCD Display
One per box.
1
HDMI Cable
HDMI cable.
1
AC Power Cord
Power cord (SL4364K,SL5064K, SL5564K)
1
AC Power Cord
Power cord (SL6564K, SL7564K, SL8664K)
1
IR Extender Cable
Receive signals from the remote control.
1
Package Contents
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 15
Part
Description
Number
Picture
Remote Control
Used to control the display (AAA batteries included)
1
Cable Clips
Used to clamp and organize the cables.
2
2.5mm to DB9 Adapter
2.5mm to DB9 adapter.
1
Quick Start Guide
Quick start guide.
1
Package Contents
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 16
6. Installing the Cable Clips
Use the cable clips included in the Accessory Kit to assist with cable management. These clips adhere into place using adhesive backing as shown in the image below.
Attach clips near HDMI and AC power cables to assist with cable routing and to release cable strain.
Package Contents
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 17
7. Planar Simplicity Series- Standard Inputs
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 18
Installing the Display
This section explains how to install your display. We suggest that you read the entire section before you attempt to install the unit.
8. Before You Begin
Make sure you have all the items in these lists before you begin unpacking and installing your
display(s).
8.1 Tools/Equipment List
Depending on your installation, you may need one or more of the following items:
String/string level Digital/laser level Ladders/lift Back brace Stud finder (if hanging display on a wall)
8.2 Other Things You May Need
LCD screen cleaner or LCD wipes - available at most electronics stores At least two very strong people to help lift unit into place
8.3 Plan Your Installation
You should have a detailed plan of how the units are to be configured. The plan should include calculations for the following:
Power maximums reference below by display size:
SL4364K: 8 units max per 20A circuit SL5064K: 8 units max per 20A circuit SL5564K: 8 units max per 20A circuit SL6564K: 5 units max per 20A circuit SL7564K: 4 units max per 20A circuit SL8664K: 3 units max per 20A circuit
Cable runs Ventilation and cooling requirements If hanging display on a wall, location of studs in the wall
Installing the Display
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 19
8.4 Prepare Your Installation Location
Prepare the area where you will install the unit. If custom enclosures are part of the installation, they must be fully designed to accommodate the installation of the displays, the installed units, and ventilation and cooling requirements.
If your installation includes a lot of construction or dust, it is highly recommended that you clean all of the screens after the wall installation and configuration are complete.
8.5 Cable Length Recommendations
Cable length performance may vary between different cables and sources. The recommended maximum cable lengths are as follows:
HDMI
4K @ 50/60Hz: 5m (15 ft) maximum 4K @ 24/25/30Hz: 15m (50 ft) maximum 1080p @ 60Hz and lower resolutions: 20m (65 ft) maximum
DisplayPort
8m (25 ft) maximum
Installing the Display
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 20
9. Installing OPS Expansion (Optional)
Planar Simplicity Series 4K displays are equipped with an expansion slot that supports the Intel® Open-Pluggable Specification (OPS). The slot supports OPS devices including PCs, SDI modules etc.
To install an OPS device, remove the protective cover on the display and slide the device firmly into position. When installed, the OPS device connects internally to the display. No external video or power cables are required.
Note: OPS is only supported on the SL6564K, SL7564K and SL8664K models
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 21
Operating the Display
10. OSD Keypad
The OSD keypad is located on the rear of the display.
OSD Keypad Buttons
Key
Descriptions
Power
Power on / Power off
Mute
Audio Mute
Input
Source Selection
+
Menu Right / Increase value / Volume +
-
Menu Left / Decrease value / Volume -
Menu Up
Menu Down
Menu
Menu open / close
Operating the Display
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 22
11. Remote Control Receiver
The remote control receiver is located near the keypad on the rear of the display. Use the IR extender cable for operating the remote from the front of the display.
Note: This product also features an IR reception window. Pull the window out on the SL4364K, and down on all other models, to increase front facing sensor visibility. See the drawings below for reference.
Operating the Display
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 23
12. LED Indicators
The LED indicator light is located on the rear of the display near the keypad. The following table explains what the different colors and blink patterns mean.
LED On
Power Status
Condition
Green
Power on
Red
Standby Power save mode
Red / Green Blinking
IR codes received
Off
AC off
Operating the Display
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 24
13. Using the Display in Flat or Tilted Orientation
The display is not recommended for use in flat orientation for tabletop, floor, or ceiling installations. LCD panels of this size are at risk of panel deflection, which can cause cosmetic sagging, brightness uniformity issues, and a shortened life span. Installations where the display is tilted downward or upward at an angle may also be prone to these issues and are not recommended.
Note: Failure to follow these instructions will void the warranty.
Operating the Display
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 25
14. Using the Remote Control
Below is a picture of the remote control and its corresponding hex codes. Planar Simplicity Series 4K Displays use the RC6 protocol for IR communication.
IR Remote Key Codes
Key Name
Address
Data
Power
0x00
0x0C
Normal
N/A
N/A
ID
N/A
N/A ⏪ 0x00
0x2B ⏵ 0x00
0x2C ⏩ 0x00
0x28 ⏹ 0x00
0x31 ⏸ 0x00
0x30
Source
0x00
0x38
Home
0x00
0x54
Format
0x00
0xF5
Back
0x00
0x0A
List
0x00
0xCC
Info
0x00
0x0F
Up
0x00
0x58
Down
0x00
0x59
Left
0x00
0x5A
Right
0x00
0x5B
OK
0x00
0x5C
Adjust
0x00
0x90
Options
0x00
0x40
Vol +
0x00
0x10
Vol -
0x00
0x11
Mute
0x00
0x0D
[Red]
0x00
0x6D
[Green]
0x00
0x6E
[Yellow]
0x00
0x6F
[Blue]
0x00
0x70 1 0x00
0x01 2 0x00
0x02 3 0x00
0x03 4 0x00
0x04 5 0x00
0x05 6 0x00
0x06 7 0x00
0x07 8 0x00
0x08 9 0x00
0x09 0 0x00
0x00
ID Set
N/A
N/A
Enter
N/A
N/A
Operating the Display
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 26
15. Pairing the Remote Control to the Display
The remote control can send commands to any display or to one specific display. To send commands to all displays: Hold down the NORMAL button on the remote control
until the green LED lights. When NORMAL mode is active, the green LED above the NORMAL button will blink when any key on the remote control is pressed.
To send commands to only one display: Hold down the ID button on the remote control until the red LED lights. When the ID mode is active, the red LED above the ID button will blink when any key on the remote control is pressed.
For initial setup of ID mode, perform the following steps:
1. In the OSD, change the Monitor ID setting to a unique value (see page 45).
2. On the remote control, hold down the ID SET button until the red LED above the ID button turns on.
3. Us the 0-9 keys to enter the same value selected for the Monitor ID setting. Press the ENTER key. The red LED will blink twice to confirm the ID code was successfully accepted. The remote control will automatically change to ID mode.
4. Test that the pairing is successful by pressing a remote control key, such as the HOME key. If the key is not accepted by the display, check the Monitor ID setting in the OSD matches the ID code selected on the remote control.
Operating the Display
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 27
16. Basic Remote Functions
16.1 Turning the Display On
1. Insert the power cord into the display and into the power outlet.
2. Ensure the AC switch is set to “—“.
3. Press the power button on the remote or keypad.
16.2 Turning the Display Off
With the power on, press the power button on the remote or keypad to put the LCD panel in a standby mode. To turn off power completely, turn the AC switch to “O” or disconnect the AC power cord from the power outlet.
Note: If there is no signal for a certain period of time, the LCD panel will automatically go into standby mode.
16.3 Adjusting the Volume
1. Using the remote, press the VOL- or VOL+ to increase or decrease the volume.
2. Pressing the MUTE button temporarily turns off all sound. To restore the sound, press the MUTE button again.
Note: The analog audio out is variable. S/PDIF is fixed.
16.4 Selecting the Input Source
Press the SOURCE button on the remote or press the INPUT button on the keypad. Use the arrow buttons to select one of the following input sources and press OK:
SL4364K, SL5064K, and SL5564K: HDMI 1, HDMI2, DVI, VGA, Media Player SL6564K, SL7564K and SL8664K: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DisplayPort,
VGA, OPS, Media Player
Note: When the display cannot find a source, a “No signal” message will appear.
16.5 Navigating Through the Menus
1. With the power on, press MENU. The main menu appears.
2. Within the menu, use ,,,, and OK to navigate through the menus and
adjust options.
3. Press BACK to return to the previous menu. To exit the menu system, press HOME.
Operating the Display
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 28
17. OSD Initial Settings Menu
Use this menu to make initial setup adjustments to the OSD (On-Screen Display) menu and other on-screen messages.
When this display is turned on for the first time, initial set-up is required. This process is outlined in the following Initial Configuration section.
17.1 Initial Configuration / Importing Settings
Welcome Page
1. Select a language and press start.
Operating the Display
Simplicity Series 4K Displays User Guide
020-1343-00D
Page | 29
Network Setting
2. If using the network connection, press Next to set up.
3. Otherwise, press Skip to advance to the next topic.
Loading...
+ 66 hidden pages