Page 1
Page | 1
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
User Manual
EP Series Ultra HD LCD Displays
EP5024K
EP5024K-T
EP5824K
EP5824K-T
EP6524K
EP6524K-T
EPX100
EPX100-T
Page 2
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Page | 2
Copyright © December 2018 by Leyard Optoelectronics Co., Ltd. and Planar Systems, Inc.
All rights reserved.
This document may not be copied in any form without permission from Leyard or Planar. Information in
this document is subject to change without notice.
Trademark Credits
Windows™ is a trademark of Microsoft Corp.
All other companies are trademarks or registered trademarks of their respective companies.
Disclaimer
The information contained in this document is subject to change without notice. Leyard and Planar
Systems, Inc. makes no warranty of any kind with regard to this material. While every precaution has
been taken in the preparation of this manual, the Company shall not be liable for errors or omissions
contained herein or for incidental or consequential damages in connection with the furnishing,
performance, or use of this material.
Warranty and Service Plans
Planar warranty and service plans will help you maximize your investment by providing great support,
display uptime, and performance optimization. From post-sale technical support, to a full suite of
depot services, our services are performed by trained employees. When you purchase a Planar
product, you get more than a display; you get the service and support you need to maximize your
investment. To find the latest warranty and service information regarding your Planar product, please
visit http://www.planar.com/support or http://www.leyard.com/en/support/
Part Number: 020-1350-01A
Page 3
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Page | 3
Table of Contents
Introduction ................................................................................................................... 7
1. Safety Information ............................................................................................................ 8
2. Safety Precautions ........................................................................................................... 8
2.1 Important Safety Instructions ............................................................................. 9
3. Recommended Usage ....................................................................................................10
3.1 Burn-In Versus Temporary Image Retention .....................................................10
3.2 Warranty Coverage .......................................................................................... 11
3.3 Important Waste Disposal Information .............................................................. 11
3.4 Normal Usage Guidelines ................................................................................12
4. VESA Mounts, General Description .................................................................................12
5. Cleaning the Display .......................................................................................................13
Package Contents ....................................................................................................... 14
6. Installing the Cable Clips .................................................................................................16
7. Planar EP Series - Standard Inputs .................................................................................17
Installing the Display .................................................................................................. 18
8. Before You Begin ............................................................................................................18
8.1 Tools/Equipment List ........................................................................................18
8.2 Other Things You May Need ............................................................................18
8.3 Plan Your Installation ........................................................................................18
8.4 Prepare Your Installation Location ....................................................................18
8.5 Cable Length Recommendations .....................................................................19
9. Installing OPS Expansion (Optional) ...............................................................................20
Operating the Display ................................................................................................. 21
10. OSD Keypad ...................................................................................................................21
11. Remote Control Receiver ................................................................................................23
12. Installing IR Extender ......................................................................................................25
13. LED Indicators ................................................................................................................26
14. Using the Display in Portrait Mode ..................................................................................26
15. Using the Display in Flat or Tilted Orientation ..................................................................26
16. Using the Remote Control ...............................................................................................27
16.1 Locking/Unlocking the OSD Menus .................................................................29
16.2 Changing the Remote Control Battery ..............................................................30
Page 4
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Page | 4
16.3 Turning the Display On.....................................................................................30
16.4 Turning the Display Off .....................................................................................31
16.5 Adjusting the Volume .......................................................................................31
16.6 Selecting the Input Source ...............................................................................31
16.7 Navigating Through the Menus ........................................................................31
17. Input Menu ......................................................................................................................32
17.1 Multi-Source Presets Submenu ........................................................................34
18. Picture Menu ...................................................................................................................35
18.1 Picture Menu – RGB Adjust Submenu (Color Temp = User) .............................37
19. Audio Menu .....................................................................................................................39
20. OSD Settings Menu ........................................................................................................40
21. Setup Menu .....................................................................................................................42
21.1 Real Time Clock Submenu ...............................................................................44
21.2 Real Time Clock – User Mode ..........................................................................45
21.3 Real Time Clock – Workday Mode ...................................................................46
21.4 Real Time Clock – Everyday Mode ..................................................................47
22. Advanced Setup Menu ....................................................................................................... 48
23. Communication Menu ......................................................................................................... 50
24. Information Menu ................................................................................................................ 53
25. Using the Touch Screen ..................................................................................................... 54
LAN Control ................................................................................................................. 55
26. Supported Operating Systems ........................................................................................55
27. Installation .......................................................................................................................56
28. Configuring VCOM ..........................................................................................................59
29. Function Descriptions ......................................................................................................61
29.1 Search .............................................................................................................61
29.2 Search By IP ................................................................ ....................................61
29.3 Configure IP Address .......................................................................................62
29.4 Web....... ..........................................................................................................62
29.5 Adding a Virtual COM Port ...............................................................................63
29.6 Removing a COM Port .....................................................................................64
Setting Up Email Alerts ............................................................................................... 65
30. Login ...............................................................................................................................65
31. Administrator ...................................................................................................................67
31.1 Authentication Configuration ............................................................................67
Page 5
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Page | 5
31.2 System IP Configuration ..................................................................................67
31.3 System Status ..................................................................................................68
31.4 Load Default Setting ........................................................................................68
31.5 Firmware Update and Boot Loader Upgrade ....................................................69
32. TCP Mode, UDP Mode and UART ..................................................................................70
33. SMTP ..............................................................................................................................70
34. Reset Device ...................................................................................................................71
Signal Compatibility .................................................................................................... 72
Color Subsampling Support ....................................................................................... 76
Specifications .............................................................................................................. 77
Dimensions .................................................................................................................. 79
EP5024K.............. .........................................................................................................79
EP5024K-T.......... ..........................................................................................................80
EP5824K....... ................................................................................................................81
EP5824K-T.... ................................................................................................................82
EP6524K....... ................................................................................................................83
EP6524K-T.... ................................................................................................................84
EPX100......... ................................................................................................................85
EPX100-T...... ................................................................................................................86
Troubleshooting .......................................................................................................... 87
Accessing Planar’s Technical Support Website ....................................................... 88
Index ............................................................................................................................. 89
Page 6
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Page | 6
Page 7
Introduction
Page | 7
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Introduction
The Ultra HD resolution Planar EP Series LCD displays offer best-in-class reliability with the
stunning image quality of 4K resolution. The displays come standard with commercial-grade
features - such as 4K@60Hz support through both HDMI and DisplayPort and HDCP 2.2
compliance - which are required for digital signage, corporate, and control room environments.
Also available in touch versions, Ultra HD Planar EP Series displays bring interactivity to the 4K
immersive experience.
Caution: This manual is intended for use by qualified service persons and end users with
experience installing LCD displays.
Page 8
Introduction
Page | 8
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
1. Safety Information
Before using the Planar EP Series, please read this manual thoroughly to help protect against
damage to property, and to ensure personnel safety.
• Be sure to observe the following instructions.
• For your safety, be sure to observe ALL the warnings detailed in this manual.
• For installation or adjustment, please follow this manual’s instructions, and refer all
servicing to qualified service personnel.
2. Safety Precautions
• If water is spilled or objects are dropped inside the display, remove the power plug
from the outlet immediately. Failure to do so may result in fire or electrical shock.
Contact your dealer for inspection.
• If the display is dropped or the chassis is damaged, remove the power plug from the
outlet immediately. Failure to do so may result in fire or electrical shock. Contact your
dealer for inspection.
WARNING! Wall mounts must be secure.
• If the display is hung on a wall, the wall must be strong enough to hold it. Simply
mounting it to wallboard or wall paneling won’t be adequate or safe.
Caution: The screen could be damaged by heavy pressure.
• Slight pressure on the LCD will cause distortion of the image. Heavier pressure will
cause permanent damage. Displays should be mounted where viewers cannot touch the
screen or insert small objects in the openings that will create hazards by contacting bare
conductive parts.
Caution: The front polarizer is soft and subject to scratches from sharp objects.
• The polarizer is a thin sheet of film laminated to the outside layer of glass on the
LCD screen. Take care when handling items near the screen.
• If the power cord or plug is damaged or becomes hot, turn off the main power
switch of the display. Make sure the power plug has cooled down and remove the
power plug from the outlet. If the display is still used in this condition, it may cause a fire
or an electrical shock. Contact your dealer for a replacement.
Page 9
Page | 9
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
2.1 Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use the display near water.
6. Clean the LCD screens with an LCD screen cleaner or LCD wipes.
7. Do not install near any heat sources such as radiators, heat registers, stoves or other
apparatus (including amplifiers) that produce heat.
8. Do not defeat the safety purpose of the polarized or grounding type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two blades
and a third grounding prong. The wide blade or the third prong is provided for your safety.
When the provided plug does not fit into your outlet, consult an electrician for the
replacement of the obsolete outlet.
Introduction
9. Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles and the point where they exit from any of the displays.
10. Only use the attachments/accessories specified by the manufacturer.
11. Unplug all displays during lightning storms or when unused for long periods of time.
12. You must follow all National Electrical Code regulations. In addition, be aware of local
codes and ordinances when installing your system.
13. Refer all servicing to qualified service personnel. Servicing is required when any of the
displays have been damaged in any way. For example, if the AC power cord or plug is
damaged, liquid has been spilled or objects have fallen into a display, the displays have
been exposed to rain or moisture, do not operate normally or have been dropped.
14. Keep the packing material in case the equipment should ever need to be shipped.
15. Wall mounts must be secure. The wall must be strong enough to hold all displays,
brackets and cables.
16. Slight pressure on the LCD will cause distortion of the image. Heavier pressure will
cause permanent damage. Displays should be mounted where viewers cannot touch the
screen or insert small objects in the openings that will create hazards by contacting bare
conductive parts.
17. The front polarizer is soft and subject to scratches from sharp objects. The polarizer is a
thin sheet of film laminated to the outside layer of glass on the LCD screen. Take care
when handling items near the screen.
Page 10
Introduction
Page | 10
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
3. Recommended Usage
In order to get the most out of your LCD, use the following recommended guidelines to optimize
the display.
3.1 Burn-In Versus Temporary Image Retention
Burn-in causes the screen to retain an image essentially forever, with little or no way to correct
the problem. Under normal use, an LCD will not experience burn-in, as plasma displays do, nor
will it retain images in any way.
Normal use of an LCD is defined as displaying continuously changing video patterns or images.
However, LCDs can experience
guidelines are not followed.
What is Temporary Image Retention?
Temporary image retention (TIR) can occur when a static image is displayed continuously for
extended periods of time (12 hours or longer). An electrical charge differential may build up
between the electrodes of the liquid crystal, which causes a negative-color video image
(color-inverted and brightness-inverted version of the previous image) to be retained when a new
image is displayed. This behavior is true for any LCD device from any LCD manufacturer.
temporary
image retention when recommended usage
TIR is not covered under warranty. See standard warranty terms and conditions for details. Here
are some guidelines to help you avoid TIR:
• Use the LCD to show a screen saver, moving images or still pictures that change regularly.
When using high-contrast images, reposition the images frequently.
• Turn off the LCD when it is not in use. To use your source computer’s Power Options
Properties, set up your computer to turn off the display when not in use.
Page 11
Page | 11
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
3.2 Warranty Coverage
Introduction
The following models are warranted for
24 x 7
usage:
• 50‖: EP5024K, EP5024K-T
• 58‖: EP5824K, EP5824K-T
• 65‖: EP6524K, EP6524K-T
• 100‖: EPX100, EPX100-T
Planar recommends turning off the power for
4 hours per day
for optimal performance.
For complete warranty details, please visit http://www.planar.com/warranty.
3.3 Important Waste Disposal Information
Please recycle or dispose of all electronic waste in accordance with local, state, and federal laws.
Additional resources can be found online at http:/www.planar.com/about/green/.
The crossed-out wheelie bin symbol is to notify consumers in areas subject to Waste Electrical
and Electronic Equipment (WEEE) Directive 2012/19/EU that the product was placed on the
market after August 13, 2005 and must not be disposed of with other waste. Separate collection
and recycling of electronic waste at the time of disposal ensures that it is recycled in a manner
that minimizes impacts to human health and the environment. For more information about the
proper disposal of electronic waste, please contact your local authority, your household waste
disposal service, or the seller from whom you purchased the product.
Page 12
Introduction
Page | 12
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
3.4 Normal Usage Guidelines
Normal use of the LCD is defined as operating in the open air to prevent heat buildup, and
without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight
that can cause the modules to experience high operating temperatures. For all modules, do not
block fans or ventilation openings. If the LCD module will be installed in a recessed area with an
LCD surround or enclosure, ensure adequate openings are applied for proper air flow and
ventilation.
At 3000 meters or below, the maximum ambient operating temperature for the LCD module
cannot be above 40º C nor below the minimum ambient operating temperature of 0º C. If one of
these conditions exists, it is up to the installer to ensure that module placement is changed,
thermal shielding is provided and/or additional ventilation is provided to keep the display within its
nominal operating parameters.
Cooling Requirements
For optimal performance, active cooling by the installer should be planned for when the ambient
temperature at the top of the wall is predicted to be above the specified ambient temperature for
the panel. Cooling may be done behind the displays and depending on the wall configuration.
4. VESA Mounts, General Description
VESA mounts are used to secure the Planar EP Series for display. The display can be installed
using a variety of VESA mounts available through Planar. If you do not have a VESA mount and
would like to purchase one, contact Planar.
If you purchased a VESA mount, you should have a received a separate box with mounting
supplies and an Installation manual. Follow these instructions carefully.
Keep in mind the following general installation guidelines:
• Screw length is crucial and will vary depending on the type of mount you use. Total screw
length will include the penetration length plus the length required by the type of VESA
mount in use.
• Mount spacers may be required to accommodate the protruding back panel of the OPS
slot.
Caution: Shorter screws will result in insufficient mounting strength and longer screws could
puncture parts inside the display.
• Prior to installation, make sure you know where all of the mounting points are located.
• Follow all safety precautions outlined in the VESA Installation manual.
• Verify the parts received with the list shown in the VESA Installation manual.
Page 13
Introduction
Page | 13
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
5. Cleaning the Display
If dust has collected on the power plug, remove the plug from the outlet and clean off the dust.
Dust build-up may cause a fire.
Remove the power plug before cleaning. Failure to do so may result in electrical shock or
damage.
Keep the following points in mind when cleaning the surface of the display:
• When the surface of the display becomes dirty, wipe the surface lightly with a soft clean
cloth.
• If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes, which
are available at most electronics stores.
• Do not let cleaner seep into the display, as it may cause electrical shock or damage.
Page 14
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Page | 14
Package Contents
Part
Description
Number
Picture
LCD Display
One per box.
1
HDMI Cable
HDMI cable.
1
USB Cable
Connects to a PC for
touch
functionality (touch models
only).
1
AC Power
Cord
Power cord.
1
Page 15
Package Contents
Page | 15
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Part
Description
Number
Picture
IR Extender
Cable
Used to receive signals
from the remote control.
1
Remote
Control
Used to control the display
(AAA batteries included).
1
Cable Clips
Used to clamp and
organize the cables.
2
Passive
Stylus
Passive stylus, 3mm tip
(EPX100-T only)
1
TouchMark
License Key
TouchMark License Key
(touch models only).
1
Quick Start
Guide
Quick Start Guide.
1
Page 16
Package Contents
Page | 16
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
6. Installing the Cable Clips
The cable clips included in the Accessory Kit are used to assist with cable management. These
clips snap into place as shown in the image below.
Page 17
Page | 17
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
7. Planar EP Series - Standard Inputs
1
RS232 In
8
DP2
2
LAN
9
VGA
3
HDMI 1
10
PC Audio In
4
HDMI 2
11
IR 5 HDMI 3
12
Audio Out
6
HDMI 4
13
SPDIF Out
7
DP 1
14
Touch USB (Touch models)
Package Contents
Page 18
Installing the Display
Page | 18
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Installing the Display
This section explains how to install your display. We suggest that you read the entire section
before you attempt to install the unit.
8. Before You Begin
Make sure you have all the items in these lists before you begin unpacking and installing your
display(s).
8.1 Tools/Equipment List
Depending on your installation, you may need one or more of the following items:
• String/string level
• Digital/laser level
• Ladders/lift
• Back brace
• Stud finder (if hanging display on a wall)
8.2 Other Things You May Need
• LCD screen cleaner or LCD wipes - available at most electronics stores
• At least three (EPX100 and EPX100-T) or two (all other models) very strong people to
help lift units into place.
8.3 Plan Your Installation
You should have a detailed plan of how the units are to be configured. The plan should include
calculations for the following:
• Power maximums reference below by display size
。 EP5014K(-T): 5 units max per 20A circuit for 115V operation
。 EP5814K(-T): 5 units max per 20A circuit for 115V operation
。 EP6514K(-T): 5 units max per 20A circuit for 115V operation
。 EPX100(-T): 2 units max per 20A circuit for 115V operation
• Cable runs
• Ventilation and cooling requirements
• If hanging display on a wall, location of studs in the wall
8.4 Prepare Your Installation Location
You should have prepared the area where you will install the unit. If custom enclosures are part
of the installation, they must be fully designed to accommodate the installation of the displays, as
well as the installed unit and ventilation and cooling requirements.
If your installation included a lot of construction or dust, it is
all of the screens after the wall installation and configuration are complete.
highly recommended that you clean
Page 19
Installing the Display
Page | 19
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
8.5 Cable Length Recommendations
Cable length performance may vary between different cables and sources. The recommended
maximum cable lengths are as follows:
HDMI
• 4K @ 50/60Hz: 8m (25 ft) maximum
• 4K @ 24/25/30Hz: 15m (50 ft) maximum
• 1080p @ 60Hz and lower resolutions: 20m (65 ft) maximum
DisplayPort
• DP 1.2: 5m (15 ft) maximum
• DP 1.1: 8m (25 ft) maximum
Page 20
Page | 20
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
9. Installing OPS Expansion (Optional)
Installing the Display
The Planar EP Series displays are equipped with an expansion slot that supports the Intel
®
Open-Pluggable Specification (OPS). The slot will support OPS devices such as PC’s, SDI
modules etc.
To install an OPS device, remove the protective cover on the display and slide the device firmly
into position. When installed, the OPS device will be connected internally to the display. No
external video or power cables are required.
For convenience, two Type-A USB 2.0 ports and one Type-A USB 3.0 port are provided on the
rear cover of the display. When an OPS device is installed, these USB ports can be used for a
keyboard, webcam, USB drive, or other peripherals.
Page 21
Page | 21
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Operating the Display
OSD Keypad Buttons
Key
Descriptions
Power
Power on/Power off
Source
Source selection (toggle)
Menu Right/Increase value
Menu Left/Decrease value
Menu Up
Menu Down
Menu/Exit
Menu/Exit
10. OSD Keypad
Keypad Location (EP5024K, EP5824K and EP6524K)
The OSD keypad is located on the rear of the display.
Operating the Display
Page 22
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Page | 22
OSD Keypad Buttons
Key
Descriptions
Power
Power on/Power off
Source
Source selection (toggle)
Menu Right/Increase value
Menu Left/Decrease value
Menu Up
Menu Down
Menu/Exit
Menu/Exit
Keypad Location (EPX100)
The OSD keypad is located on the rear right side of the display
.
Page 23
Page | 23
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
11. Remote Control Receiver
Power ON standby indicator,
Remote control receiver
Operating the Display
Receiver Location (EP5024K, EP5824K and EP6524K)
The remote control receiver is located near the keypad on the rear of the display. Use the IR
extender cable for operating the remote from the front of the display
Page 24
Operating the Display
Page | 24
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Power ON standby indicator,
Remote control receiver
Receiver Location (EPX100)
The remote control receiver is located near the keypad on the rear right side of the display. Use
the IR extender cable for operating the remote from the front of the display.
Page 25
Operating the Display
Page | 25
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
12. Installing IR Extender
The position of the IR extender will affect the reception of the IR signal. To ensure the best IR
reception, P1 and P2, the two positions marked in the figure below, are recommended for
installing the IR extender.
Page 26
Operating the Display
Page | 26
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
LED On
Power Status
Condition
Green
Power on
Blinking Orange
No signal
Orange
Power saving mode
Off
AC off
Off
Power off
13. LED Indicators
The LED indicator light is located on the rear of the display near the keypad. The following table
explains what the different colors and blink patterns mean.
14. Using the Display in Portrait Mode
When using the display in the portrait position and looking at the rear of the display, it should be
rotated according to the arrow stickers on the back of the display. This will allow for proper
ventilation. Then select the OSD rotation of landscape or portrait on the OSD menu (MAIN MENU
> OSD SETTINGS > OSD ROTATION).
Caution: Improper ventilation may shorten the life of the display.
15. Using the Display in Flat or Tilted Orientation
The display is not recommended for use in flat orientation for tabletop, floor, or ceiling
installations. LCD panels of this size are at risk of panel deflection, which can cause cosmetic
sagging, brightness uniformity issues, a shortened life span, and malfunction of optional touch
sensors. Installations where the display is tilted downward or upward at an angle may also be
prone to these issues and are not recommended.
Page 27
Operating the Display
Page | 27
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
16. Using the Remote Control
Below is a picture of the remote control and its corresponding Hex codes. See the following page
for button descriptions and Hex codes.
Page 28
Operating the Display
Page | 28
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Num
Function
Customer
Code
Hex
Code
Description
1
INFO
40AF
04FB
Provides source and resolution information
2
40AF
1CE3
Turns the display on and off
3
VGA
40AF
07F8
Selects the VGA source
4
DP1
40AF
08F7
Selects the DP1 source
5
HDMI1
40AF
09F6
Selects the HDMI source 1
6
Not used
7
DP2
40AF
0BF4
Selects the DP2 source
8
HDMI2
40AF
0CF3
Selects the HDMI source 2
9
P-POSITION
40AF
1AE5
Selects the PiP (Picture-in-Picture) position
10
OPS
40AF
15EA
Selects the OPS source
11
HDMI3
40AF
10EF
Selects the HDMI source 3
12
PIP
40AF
11EE
Selects the Multi-Source View
13
Not used
14
HDMI4
40AF
16E9
Selects the HDMI source 4
15
SWAP
40AF
06F9
Swaps the main input source with source 2
16
P-SOURCE
40AF
13EC
Selects the PiP (Picture-in-Picture) source
17
40AF
02FD
Navigates up through submenus and settings
18
40AF
01FE
Navigates back through submenus and settings
19
MENU
40AF
0EF1
Opens the display’s on-screen menu system. When the
menu system is already open, pressing this button will
select the previous submenu.
20
40AF
03FC
Navigates forward through submenus and settings
21
40AF
19E6
Navigates down through submenus and settings
Page 29
Operating the Display
Page | 29
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Num
Function
Customer
Code
Hex
Code
Description
22
ENTER
40AF
12ED
Selects highlighted menu choices
23
EXIT
40AF
05FA
Closes the menu system
26
SCALING
40AF
14EB
Toggles between different aspect ratios (Auto, Native,
4 x 3, Full Screen and Letterbox)
27
FREEZE
40AF
43BC
Freezes the current source image
28
MUTE
40AF
00FF
Turns off the sound
29
BRIGHT
40AF
17E8
Adjusts the brightness
30
CONTRAST
40AF
18E7
Adjusts the contrast
31
AUTO
40AF
1EE1
Synchronizes the display to the source
32
SOURCE
40AF
0FF0
Allows selection of the different sources
33
VOLUME -
40AF
1BE4
Decreases the sound volume
34
VOLUME +
40AF
1DE2
Increases the sound volume
16.1 Locking/Unlocking the OSD Menus
You can lock or unlock the OSD menus by pressing a series of key commands on the remote
control. To lock the menu, press the following keys on the remote in the order listed:
ENTER, EXIT, EXIT, ENTER
and
EXIT
. To
unlock
it, simply follow the same sequence.
Depending on whether you locked or unlocked the menu, you will see one of the following
messages on the screen.
ENTER
,
Page 30
Page | 30
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
16.2 Changing the Remote Control Battery
1
Remove the battery cover.
Slide back and remove the battery cover in
the direction of the arrow.
2
Insert the batteries.
Align and insert two AAA batteries
according to their plus and minus ports (as
indicated in the remote control).
3
Close the battery cover.
Replace the battery cover in the direction
of the arrow and snap it back into place.
Operating the Display
16.3 Turning the Display On
1. Insert the power cord into the display and into the power outlet.
2. Ensure the AC switch is set to ―—―.
3. Press the power button on the remote or side control panel.
Page 31
Operating the Display
Page | 31
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
16.4 Turning the Display Off
With the power on, press the power button on the remote or side control panel to put the LCD
panel in a standby mode. To turn off power completely, turn the AC switch to ―O‖ or disconnect
the AC power cord from the power outlet.
Note: If there is no signal for a certain period of time, the LCD panel will automatically go into
standby mode.
16.5 Adjusting the Volume
1. Using the remote, press the VOLUME - or VOLUME + to increase or decrease the volume.
2. Press the MUTE button to temporarily turn off all sound. To restore the sound, press the
MUTE button again.
Note: The analog audio out is variable. S/PDIF is fixed.
16.6 Selecting the Input Source
Do one of the following:
• Using the remote, press the desired source button (DP1, DP2, HDMI1, HDMI2, HDMI3,
HDMI4, OPS, VGA).
• Press the source button on the display’s keypad. Use the arrow buttons () to select
one of the following input sources and press ENTER: DP1, DP2, HDMI1, HDMI2, HDMI3,
HDMI4, OPS, VGA).
Note: When the display cannot find a source, a ―No signal‖ message will appear.
16.7 Navigating Through the Menus
1. With the power on, press MENU. The INPUT menu appears.
2. Within the menu, use , , , , and ENTER to navigate through the menus and
adjust options.
3. Press MENU to return to the previous menu. To exit the menu system, press EXIT.
Page 32
Operating the Display
Page | 32
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
17. Input Menu
This menu is used for selecting the input sources. Up to four sources can be displayed at the
same time.
Main Source
Select the Main Input source
Options: DisplayPort1, DisplayPort2, HDMI1, HDMI2, HDMI3, HDMI4, VGA, OPS
Default: VGA
Auto Scan
Select whether the display will automatically scan for a Main Input source
Options: On, Off, Multi, All
Default: Off
Multi-Source Views
Select the Multi-Source View mode
Options: Off, PiP, Dual View, Quad View
Default: Off
Source 2
Select the second source
Options: DP1, DP2, HDMI1, HDMI2, HDMI3, HDMI4, VGA, OPS
Note: This function is only available when Multi-Source Views is set to PiP, Dual View or
Quad View. If HDMI4 was selected as another source, OPS cannot be selected.
If OPS was selected as another source, HDMI4 cannot be selected.
Source 3
Select the third source
Options: DP1, DP2, HDMI1, HDMI2, HDMI3, HDMI4, VGA, OPS
Note: This function is only available when Multi-Source Views is set to Quad View. If
HDMI4 was selected as another source, OPS cannot be selected. If OPS was
selected as another source, HDMI4 cannot be selected.
Page 33
Operating the Display
Page | 33
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Source 4
Select the fourth source
Options: DP1, DP2, HDMI1, HDMI2, HDMI3, HDMI4, VGA, OPS
Note: This function is only available when Multi-Source Views is set to Quad View. If
HDMI4 was selected as another source, OPS cannot be selected. If OPS was
selected as another source, HDMI4 cannot be selected.
PIP Size
Select the size of the PiP (Picture-in-Picture)
Options: Small, Mid, Large
Note: This function is only available when Multi-Source Views is set to PiP.
PIP Position
Set the position of the PiP (Picture-in-Picture)
Options: TopR (Top Right), TopL (Top Left), BotR (Bottom Right), BotL (Bottom Left)
Note: This function is only available when Multi-Source Views is set to PiP.
Input Swap
Swap the Main Input source with Source 2
Note: This function is only available when Multi-Source Views is set to PiP or Dual View.
Multi-Source Presets
Save or Recall Multi-Source Preset1, Preset2, Preset3 or Preset4
Note: See Multi-Source Presets Submenu on page 34 for more information.
Page 34
Operating the Display
Page | 34
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
17.1 Multi-Source Presets Submenu
Save and recall up to four configurations of single or multi-source layouts. Source selection and
location are saved within each preset.
Saving Configurations
1. Set up the single or multi-source layout as desired.
2. Select PRESET1 SAVE, PRESET2 SAVE, PRESET3 SAVE, or
PRESET4 SAVE to assign the configuration to one of the preset slots.
Recalling Stored Configurations
1. Select PRESET1 RECALL, PRESET2 RECALL, PRESET3 RECALL, or
PRESET4 RECALL in the on screen menu to recall the desired saved
configuration. Presets can be also be recalled from RS-232.
Note: Presets can be overridden but cannot be deleted.
Page 35
Operating the Display
Page | 35
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
18. Picture Menu
This menu is used for making common image adjustments.
Aspect Ratio
Adjust the aspect ratio of the screen. The first selection is for the main source, and the second
selection is for sources 2-4.
Options: Full Screen, Letterbox, 4:3, Native
Default: Full Screen
Scheme
Press or to select one of the following:
Options: User, Vivid, Cinema, Game, Sport
Default: User
Contrast
Increase or decrease the contrast of picture. Press or to select the desired level.
Range: 0~100
Default: 50
Brightness
Increase or decrease the brightness of picture. Press or to select the desired level.
Range: 0~100
Default: 50
Sharpness
Adjust the definition of picture. Press or to select the desired level.
Range: 0~10
Default: 5
Hue
Increase or decrease the green hue. Press or to select the desired level.
Range: 0~100
Default: 50
Note: This function is not available when displaying PC or graphics sources
Page 36
Operating the Display
Page | 36
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Saturation
Adjust the brilliance and brightness. Press or to select the desired level.
Range: 0~100
Default: 50
Note: This function is not available when displaying PC or graphics sources
Backlight
Increase or decrease the intensity of the LCD backlight. Press or to select the desired level.
Range: 0~100
Default: 80
Color Temp and Gamma
Select gamma
Options: Off, 1.85, 1.9, 1.95, 2.0, 2.05, 2.10, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.6
Default: 2.2
Select color temperature
Options: User, 3200K, 5000K, 6500K, 7500K, 9300K
Default: 9300K
RGB Range
Select RGB range for HDMI and DisplayPort sources
Options: Auto, Full, Limited
Default: Auto
Page 37
Operating the Display
Page | 37
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
18.1 Picture Menu – RGB Adjust Submenu (Color Temp = User)
Gamma
Select gamma
Options: Off, 1.85, 1.9, 1.95, 2.0, 2.05, 2.10, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.6
Default: 2.2
Temperature
Select color temperature
Options: User, 3200K, 5000K, 6500K, 7500K, 9300K
Default: 9300K
R Gain
Adjust the amount of red in bright content
Range: 0~100
Default: 50
G Gain
Adjust the amount of green in bright content
Range: 0~100
Default: 50
B Gain
Adjust the amount of blue in bright content
Range: 0~100
Default: 50
R Offset
Adjust the amount of red in dark content
Range: 0~100
Default: 50
G Offset
Adjust the amount of green in dark content
Range: 0~100
Default: 50
Page 38
Page | 38
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
B Offset
Adjust the amount of blue in dark content
Range: 0~100
Default: 50
Gamut
Select the range of colors shown on the display
Options:
。 Native: Select the maximum range of colors
。 REC709: Select the color gamut used in HDTV content
。 SMPTE C: Select the color gamut used in SD content in the US
。 EBU: Select the color gamut used in SD content in Europe
Default: Native
Operating the Display
Page 39
Page | 39
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
19. Audio Menu
This menu is used for adjusting audio settings.
Operating the Display
Volume
Adjust the sound. Press or to select the desired level.
Range: 0~100
Default: 50
Treble
Adjust the sound in high tones (treble). Press or to select the desired level.
Range: -6~+6
Default: 0
Bass
Adjust the sound in low tones (bass). Press or to select the desired level.
Range: -6~+6
Default: 0
Balance
Adjust the balance of the left and right speakers. Press or to select the desired level.
Range: -6~+6
Default: 0
Internal Speaker
Turn the internal speaker on or off
Default: On
Audio Source
Select the audio source that is played through the display’s internal speakers, audio out
and digital audio out.
Options: Audio In, Main Input, Source 2, Source 3, Source 4
Default: Main Source
Note: Settings for Source 2, Source 3 and Source 4 will only be enabled when Multi-Source
Views mode is set to On.
Page 40
Operating the Display
Page | 40
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
20. OSD Settings Menu
This menu is used to make initial setup adjustments to the OSD (On-Screen Display) menu and other
on-screen messages.
OSD H Position
Adjust the horizontal position of the OSD menu. Press or to select the desired level.
Range: 0~100
Default: 50
OSD V Position
Adjust the vertical position of the OSD menu. Press or to select the desired level.
Range: 0~100
Default: 50
Transparency
Submenu to adjust the transparency of the OSD menu. Press or to select the desired level.
Options: 0~10
Default: 0
OSD Time Out
Submenu to adjust the time in seconds before the OSD menu disappears. Press or to select
the desired level.
Options: 5 sec, 10 sec, 20 sec, 30 sec, 60 sec
Default: 30 sec
OSD Rotation
Select the OSD Rotation. Press to select the rotation.
Options: Landscape, Portrait
Default: Landscape
Page 41
Operating the Display
Page | 41
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Language
Select the OSD language
Options: English, French, German, Italian, Portuguese, Spanish, Chinese (Traditional), Chinese
(Simplified), Japanese
Default: English
Splash Screen
Select whether a splash screen appears when the monitor is powered up
Options: On, Off
Default: On
Message Box
Select whether a message box is displayed on screen
Options: On, Off
Default: On
Page 42
Operating the Display
Page | 42
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
21. Setup Menu
Auto Adjust
Force the display to reacquire and lock to the input signal (VGA source only). This is useful when
the signal quality is marginal.
Note: This feature does not continually reacquire the signal.
Options: No, Yes
Default: No
H Position
Adjust the horizontal position of the image (VGA source only). Press or to select the desired
level.
Range: 0~100
Default: 50
V Position
Adjust the vertical position of the image (VGA source only). Press or to select the desired level.
Range: 0~100
Default: 50
Phase
Adjust the phase of the displayed signal (VGA source only). Press or to select the desired level.
Range: 0~100
Clock
Adjust the clock of the displayed signal (VGA source only). Press or to select the desired level.
Range: 0~100
Overscan
Adjust the zoom (overscan) of the image
Range:0~10
Default: 0
Page 43
Operating the Display
Page | 43
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Power LED
Enable or disable the status LED
Options: On, Off
Default: On
OPS Power Down Check
Allow the display to skip waiting for the OPS module to power down when the display is powering
down
Default: On
Real Time Clock
See details on next page
Page 44
Operating the Display
Page | 44
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
21.1 Real Time Clock Submenu
This menu is used to set the internal clock of the display, and to power on and power off the display at
preset times if desired.
Current Time
Set the year, month, day, and time of day
Options: User Mode, Workday Mode, Everyday Mode
Page 45
Page | 45
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
21.2 Real Time Clock – User Mode
User Mode
Select the power on/off time for each day of the week
Options: Disable, Enable
Use the arrow keys to specify the on and off times.
Operating the Display
Page 46
Page | 46
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
21.3 Real Time Clock – Workday Mode
Workday Mode
Select the power on/off time for Monday–Friday, Saturday, and Sunday
Options: Disable, Enable
Use the arrow keys to specify the on and off times.
Operating the Display
Page 47
Page | 47
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
21.4 Real Time Clock – Everyday Mode
Everyday Mode
Select the power on/off time for all days of the week
Options: Disable, Enable
Use the arrow keys to specify the on and off times.
Operating the Display
Page 48
Operating the Display
Page | 48
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
22. Advanced Setup Menu
Smart Light Control
Enable dynamic contrast (DCR) or ambient light sensor
Options: Off, DCR, Light Sensor
Default: Off
Pixel Orbit
Create slight frame motion to help avoid image retention
Options: On, Off
Default: Off
MEMC
Enable motion estimation motion compensation (frame interpolation). This improves smoothness
for fast motion video content.
Options: Off, Low, Medium, High
Default: Off
Power Saving Config
Options: Wake on VGA, Wake on All, Always On
Default: Wake on VGA
Note: For Wake on VGA and Wake on All, the display will enter power saving mode if no signal
is received for 5 minutes.
DP1 Ver.
Select the DisplayPort version of the DP1 input
Options: 1.1, 1.2
Default: 1.2
Note: DisplayPort 1.2 is the more modern standard and supports 3840x2160 @ 60 Hz resolution.
However, sometimes DisplayPort 1.1 is needed for compatibility with older graphics cards.
DP2 Ver.
Select the DisplayPort version of the DP2 input
Options: 1.1, 1.2
Default: 1.2
Page 49
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Page | 49
Note: DisplayPort 1.2 is the more modern standard and supports 3840x2160 @ 60 Hz resolution.
However, sometimes DisplayPort 1.1 is needed for compatibility with older graphics cards.
EDID Setup
Select EDID (Extended Display Identification Data) of the HDMI and DisplayPort inputs
Options:
。 HDMI 1, HDMI2: 1080p, 4K2K 30Hz;
。 DP1, DP2, HDMI 3, HDMI 4 and OPS: 1080p, 4K2K 30Hz, 4K2K 60Hz.
Default:
。 HDMI 1, HDMI2: 4K2K 30Hz;
。 Other inputs: 4K2K 60Hz.
Note: Use the 1080p setting for the broadest support of lower resolution sources. Use the 4K2K
setting to support high resolution sources such as 3840x2160.
Touch Control
Select whether the touchscreen controls the internal OPS PC, or controls an external PC via the
Touch USB connector
Options: Auto, OPS, External
Default: Auto
Factory Reset
Restore all settings to their default
Options: No, Yes
Default: No
Page 50
Page | 50
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
23. Communication Menu
This menu configures the display’s RS-232 and Ethernet communication ports.
Operating the Display
Baudrate
Select the baud rate of the display’s RS-232 port
Options: 115200, 38400, 19200, 9600
Default: 19200
Enable Network
Enable the display’s built-in Ethernet port
Options: On, Off
Default: Off
IP Address Settings
Enable Dynamic IP mode or set the static IP address of the display’s Ethernet port
Power Status Alert
Enable an automatic alert when the display is powered down
Options: On, Off
Default: Off
Source Status Alert
Enable an automatic alert when the source is changed
Options: On, Off
Default: Off
Signal Lost Alert
Enable an automatic alert when the video signal is lost
Options: On, Off
Default: Off
Page 51
Page | 51
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Load Default
Load default communication settings
Options: No, Yes
Default: No
SNMP
Configure the Simple Network Management Protocol (SNMP) settings
IP Address
Show the IP address of the display
Device MAC
Show the MAC address of the display
Operating the Display
Page 52
Operating the Display
Page | 52
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Item
Setting
Dynamic IP
Disable
Static IP Address
192.168.2.1
Subnet Mask
255.255.255.0
Gateway
192.168.2.1
DNS Addr.
192.168.2.1
Save Settings
No
Refresh
-
Assigning an IP Address to the Display
To assign an IP address to your display, access the IP Address Settings Menu in the
Communication
menu. Consult your system administrator if you do not know how to configure
the parameters shown in the menu.
The default settings are shown below.
Page 53
Operating the Display
Page | 53
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
24. Information Menu
This read-only menu provides information on the active sources and the latest firmware version.
Page 54
Operating the Display
Page | 54
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
25. Using the Touch Screen
You can use the touch screen to control your Windows, Mac or Linux operating system. The
Planar EP Series is HID compliant, delivering up to 20 points of touch on both Windows and
Linux without a driver. Single touch only is supported for Mac operating systems. To achieve
more than single touch Mac support, drivers will need to be installed, which can be found on
http://www.planar.com/support/.
The EPX100-T can support a fine tip stylus containing a tip width of at least 2 mm and a tip
length of at least 10 mm.
Note: Ensure that you have installed the USB cable on the display to a computer.
Note: If an OPS PC is installed in the OPS slot, the OPS PC will automatically be connected
internally to the touch system. The touch functionality is configurable via the Touch Control
settings.
Note: When using the passive stylus on the touch screen, make sure to follow the instructions
shown in the picture below:
Page 55
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Page | 55
LAN Control
The Planar EP Series supports extending access to the RS232 commands over a network
connection using a virtual COM port (VCOM). The VCOM driver can be found on
http://www.planar.com/support.
Note: RS232 commands over LAN can be achieved by opening a TCP connection to Port 23 to
the display. The LAN control functionality is most frequently used by control systems, and they
won’t be able to use the VCOM drivers
26. Supported Operating Systems
The utility supports the following operating systems:
• Windows 7
• Windows 8 and 8.1
• Windows 10
Page 56
LAN Control
Page | 56
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
27. Installation
Use the following instructions to install the VCOM driver.
1. Launch the vcomsetup.exe file.
2. You may see a security warning similar to the following example. Click Run to continue.
Page 57
LAN Control
Page | 57
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
3. The vcomsetup.exe installer installs both the VCOM virtual serial port and also a utility
(WinPcap) for finding your displays on the network. Follow the steps in the two installers,
accepting defaults and license agreements as needed.
Page 58
LAN Control
Page | 58
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
4. When the installers are finished, you will see a VCOM icon on your desktop and you
find two new folders in your start menu: IC Plus corp (with VCOM sub folder) and
WinPcap. If you need to uninstall the software, there are shortcuts to uninstall from
these menus.
Page 59
LAN Control
Page | 59
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
28. Configuring VCOM
Use the VCOM shortcut to launch the VCOM setup utility. The utility starts up on the Device Info
page, shown below. The controls on this page allow you to find and configure each display that
you want to access via virtual COM ports.
Page 60
LAN Control
Page | 60
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Click on COM Mapping to display the COM Mapping page, shown below. The controls on this
page allow you to make virtual COM ports and select the display to which you want to map each
virtual COM port.
Page 61
LAN Control
Page | 61
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
29. Function Descriptions
29.1 Search
In the Device Info page, click the Search icon. This function searches for any devices that are
connected to the same network segment (maximum of 254 devices) as your PC. Any devices
found will be listed in the Device Info table.
29.2 Search By IP
On the Device Info page, click the Search by IP icon. This function searches for any devices in
the given IP address range. Any devices found will be listed in the Device Info table.
Page 62
LAN Control
Page | 62
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
29.3 Configure IP Address
This function allows you to configure the network settings of the selected device. We recommend
using the on-screen menus or the web interface described in the User Guide instead of this
function.
Note: To cancel this function, scroll to the bottom and click the Cancel button.
29.4 Web
Click the Web icon to launch your default browser and link it to the display’s web service.
Page 63
LAN Control
Page | 63
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
29.5 Adding a Virtual COM Port
To add a virtual COM port, click the Add icon on the COM Mapping page to open the following
dialog window.
Select the display you want to control from the table and accept defaults, as shown. Make a note
of the COM number assigned to the new VCOM port. Click OK to create the new port. The new
port appears in the COM Mapping table.
Page 64
LAN Control
Page | 64
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
You can view details for the virtual COM port device using Device Manager, shown below.
29.6 Removing a COM Port
On the COM Mapping page, select the COM port you want to delete and click the
button.
REMOVE
Page 65
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Page | 65
Setting Up Email Alerts
The web service allows you to configure the settings required to send email alerts. If you are not
using email alerts, you do
30. Login
When you direct your browser to the network IP address of the display, you are prompted to login
as shown here.
not
need to use the web service and can skip this section.
The default ID is
Note: Cookies and JavaScript must be enabled in your browser.
Note: If your session times out or if you enter an incorrect ID or password, you will see the
following message.
admin
and the default password is
system
.
Page 66
Page | 66
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
When you first login, you will see the System Status page, as shown here.
Setting Up Email Alerts
Page 67
Setting Up Email Alerts
Page | 67
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
31. Administrator
Click on the word Administrator under the Planar logo to show/hide these menu items.
31.1 Authentication Configuration
Set user ID and password for login to the web service.
31.2 System IP Configuration
You can view and/or change the network settings here. However, for best results, we recommend
that you use the on-screen display menus.
If your network requires a VLAN tag, your network administrator will give you a number from 1 to
4094 to enter here.
Page 68
Setting Up Email Alerts
Page | 68
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
31.3 System Status
• Kernel version - Shows the firmware version for the network interface.
• MAC Address - Shows the unique address assigned to the network interface.
• Nickname - Enter a device tag, up to 12 characters. This tag will appear in email alerts,
which help you identify the source of the alert.
31.4 Load Default Setting
1. Click the LOAD button to return the network interface to default settings.
2. After a few seconds, you will see a green box with the message ―Setting
Saved RESET.‖ Click the RESET button to restart the network interface.
Page 69
Setting Up Email Alerts
Page | 69
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
3. Make sure the IP address in your browser is correct and then click OK.
4. When the process is complete, you should see the login page again.
31.5 Firmware Update and Boot Loader Upgrade
In most cases, you will not need to update firmware for the network interface. If you do, contact
Planar’s Technical Support Department. See
page 88 for
more information.
Accessing Planar’s Technical Support Website on
WARNING! Do not use the controls in these two sections unless you have received a specific
procedure and firmware from Planar. Following improper procedures can disable the network
interface and require factory repair service
Page 70
Setting Up Email Alerts
Page | 70
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
32. TCP Mode, UDP Mode and UART
For normal operation, you will not need to change any settings on these pages. If you do need to
change information, Planar’s Technical Support Department will provide you with more
information.
33. SMTP
Your network administrator must provide information for the following fields:
• Enable SMTP - Make sure this checkbox is checked. Port 25 is the default.
• SMTP Server Address - Name or IP address of the mail server.
• SMTP Login Information - If required, check the ENABLE box and enter a username and
password.
• Mail to - Enter the destination email addresses. Separate multiple addresses with a
semi-colon.
Mail from - Enter the email address from which you want to send alerts.
Page 71
Setting Up Email Alerts
Page | 71
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
You can edit the subject and body of the email warnings, which are sent when there is a power
status change, source change and signal lost. The SMTP 04 and 05 warnings are not used.
34. Reset Device
Click the
changed.
RESET
button to reboot the network interface.
Note
that the current settings are not
Page 72
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Page | 72
Compatible Video Sources
Signal
Type
Resolution
Frame
Rate
(Hz)
Line
Rate
(kHz)
Pixel
Rate
(MHz)
HDMI 3-4
& OPS
HDMI 1-2
DP1-2
VGA
References
PC
640x480
59.940
31.469
25.175
x x x
x
VESA DMT, CEA-861-F Format 1
640x480
72.809
37.861
31.500
x x x x VESA DMT
640x480
75.000
37.500
31.500
x x x x VESA DMT
640x480
85.008
43.269
36.000
x x x x VESA DMT
800x600
60.317
37.879
40.000
x x x x VESA DMT
800x600
72.188
48.077
50.000
x x x x VESA DMT
800x600
75.000
46.875
49.500
x x x x VESA DMT
800x600
85.061
53.674
56.250
x x x x VESA DMT
848x480
59.659
29.830
31.500
x x x x VESA CVT
848x480
74.769
37.684
41.000
x x x x VESA CVT
848x480
84.751
42.969
46.750
x x x x VESA CVT
1024x768
60.004
48.363
65.000
x x x x VESA DMT
1024x768
70.069
56.476
75.000
x x x x VESA DMT
1024x768
75.029
60.023
78.750
x x x x VESA DMT
1024x768
84.997
68.677
94.500
x x x x VESA DMT
1152x864
70.012
63.851
94.500
x x x x VESA DMT
1152x864
75.000
67.500
108.000
x x x x VESA DMT
1152x864
84.999
77.094
121.500
x x x x VESA DMT
1280x768
49.929
39.593
65.250
x x x x VESA CVT
1280x768
59.995
47.396
68.250
x x x x VESA CVT-R
1280x768
59.870
47.776
79.500
x x x x VESA CVT
1280x768
74.893
60.289
102.250
x x x x VESA CVT
1280x768
84.837
68.633
117.500
x x x x VESA CVT
1280x960
60.000
60.000
108.000
x x x x VESA DMT
1280x960
75
75.000
126.000
x x x x VESA DMT
1280x960
85.002
85.938
148.500
x x x x VESA DMT
1280x1024
60.020
63.981
108.000
x x x x VESA DMT
1280x1024
75.025
79.976
135.000
x x x x VESA DMT
1280x1024
85.024
91.146
157.500
x x x x VESA DMT
1366x768
59.790
47.712
85.500
x x x x VESA DMT
Signal Compatibility
Page 73
Signal Compatibility
Page | 73
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Compatible Video Sources
Signal
Type
Resolution
Frame
rate
(Hz)
Line
Rate
(kHz)
Pixel
Rate
(MHz)
HDMI 3-4
& OPS
HDMI 1-2
DP1-2
VGA
References
PC
1400x1050
49.965
54.113
100.000
x x x x VESA CVT
1400x1050
59.948
64.744
101.000
x x x x VESA CVT-R
1400x1050
59.978
65.317
121.750
x x x x VESA CVT
1400x1050
74.867
82.278
156.000
x x x x VESA CVT
1600x1200
60.000
75.000
162.000
x x x x VESA DMT
1920x1080
49.929
55.621
141.500
x x x x VESA CVT
1920x1080
59.963
67.158
173.000
x x x x VESA CVT
1920x1080
59.950
66.587
138.500
x x x x VESA CVT-R
1920x1200
49.932
61.816
158.250
x x x x VESA CVT
1920x1200
59.950
74.038
154.000
x x x x VESA CVT-R
1680x1050
49.974
54.121
119.500
x x x x VESA CVT
1680x1050
59.954
65.290
146.250
x x x x VESA CVT
1920x2160
60.000
135.000
297.000
x x x CEA-861-F, VIC 16, with vertical
parameters doubled
1920x2160
59.988
133.293
277.250
x x x VESA CVT-R
2560x1440
59.951
88.787
241.500
x x x VESA CVT-R
2560x1600
59.972
98.713
268.500
x x x VESA CVT-R
3840x2160
23.999
52.438
209.750
x x x VESA CVT-R
3840x2160
29.981
65.688
262.750
x x x VESA CVT-R
3840x2160
49.977
110.500
442.000
x x VESA CVT-R
3840x2160
59.997
133.313
533.250
x x VESA CVT-R
Apple
Mac
640x480
66.59 x x x x 832x624
75.087
49.107
55.000
x x x
x 1024x768
59.278
48.193
64.000
x x x
x 1024x768
74.927
60.241
80.000
x x x
x 1152x870
75.062
68.681
100.000
x x x
x
Page 74
Signal Compatibility
Page | 74
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Compatible Video Sources
Signal
Type
Resolution
Frame
rate
(Hz)
Line
Rate
(kHz)
Pixel
Rate
(MHz)
HDMI 3-4
& OPS
HDMI 1-2
DP1-2
VGA
References
SDTV
480i 60 x x
SMPTE 125M, CEA-861-F
Formats 6 & 7
576i
50 x x
ITU-R BT.601, CEA-861-F Formats 21 & 22
EDTV
480p
60
31.469
27.000
x x x x ITU-R BT.1358, CEA-861-F For-
mat 17 & 18
576p
50
31.250
27.000
x x x x SMPTE 125M, CEA-861-F
Format 6 & 7
HDTV
1080i
50
28.125
74.500
x x x x SMPTE 274M, CEA-861-F
Format 20
1080i
60
33.750
74.250
x x x x SMPTE 274M, CEA-861-F
Format 5
720p
50
37.500
74.250
x x x x SMPTE 296M, CEA-861-F
Format 19
720p
60
45.000
74.250
x x x x SMPTE 296M, CEA-861-F
Format 4
1080p
24
27.000
74.250
x x x x SMPTE 274M, CEA-861-F
Format 32
1080p
25
28.125
74.250
x x x x SMPTE 274M, CEA-861-F
Format 33
1080p
30
33.750
74.250
x x x x SMPTE 274M, CEA-861-F
Format 34
1080p
50
56.250
148.500
x x x x SMPTE 274M, CEA-861-F
Format 31
1080p
60
67.500
148.500
x x x x SMPTE 274M, CEA-861-F
Format 16
Page 75
Signal Compatibility
Page | 75
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Compatible Video Sources
Signal
Type
Resolution
Frame
rate
(Hz)
Line
Rate
(kHz)
Pixel
Rate
(MHz)
HDMI 3-4
& OPS
HDMI 1-2
DP1-2
VGA
References
UHDTV
3840x2160
24
54.000
297.000
x x x CEA-861-F Format 93, HDMI 1.4b
VIC 1
3840x2160
25
56.250
297.000
x x x CEA-861-F Format 94, HDMI 1.4b
VIC 2
3840x2160
30
67.500
297.000
x x x CEA-861-F Format 95, HDMI 1.4b
VIC 3
3840x2160
50
67.500
297.000
x CEA-861-F Format 96, 4:2:0
sub-sampling
3840x2160
50
135.000
594.000
x x CEA-861-F Format 96
3840x2160
60
67.500
297.000
x CEA-861-F Format 97, 4:2:0
sub-sampling
3840x2160
60
135.000
594.000
x x CEA-861-F Format 97
4096x2160
24
54.000
297.000
x x x CEA-861-F Format 98
4096x2160
25
56.250
297.000
x x x CEA-861-F Format 99
4096x2160
30
67.500
297.000
x x x CEA-861-F Format 100
Page 76
Page | 76
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Color Subsampling
Video Timing
Input
RGB 4:4:4
Supported
YUV 4:4:4
Supported
YUV 4:2:2
Supported
YUV 4:2:0
Supported
4K @ 50/60 Hz
DP
x x x
4K @ 50/60 Hz
HDMI 1-2
4K @ 50/60 Hz
HDMI 3-4, OPS
x x x
x
All Other
Supported
Timings
Any
x x x
Support
Color Subsampling Support
Page 77
Page | 77
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Specifications
Item
EP5024K
EP5024K-T
EP5824K
EP5824K-T
EP6524K
EP6524K-T
EPX100
EPX100-T
LCD Panel
Resolution
3840 x 2160
Aspect Ratio
16 : 9
Screen Size
50"
58"
65"
100"
Orientation
Landscape / Portrait
Brightness (Typ.)
500 cd/m²
700 cd/m²
Contrast Ratio
4000 : 1
5000 : 1
4000 : 1
3000 : 1
Viewing Angle (Typ.)
178°
Response Time (Typ.)
9.5 ms
8 ms
6.5 ms
Color Gamut
88% NTSC
72% NTSC
98% NTSC
Display Color
1.07 Billion
Connectivity
Standard Inputs
DisplayPort 1.2 x 2, HDMI 2.0 x 2, HDMI 1.4b x 2, VGA
HDCP 2.2
Yes (HDMI 2.0, HDMI 1.4b)
Audio Output
Line out, S/PDIF out
Control and Monitoring
LAN RJ45, RS232 In, IR, Keypad
Mechanical
Display Dimensions
Standard:
44.9‖ x 26‖ x
2.65‖
(1140.2mm x
659.6mm x
67.4mm)
Touch: 44.9‖
x 26‖ x 3.34‖
(1140.2mm x
659.6mm x
84.9mm)
Standard: 51.2‖
x 29.6‖ x 3.14‖
(1300.8mm x
752.2mm x
79.8mm)
Touch: 51.9‖ x
30.4‖ x 3.84‖
(1318.8mm x
772.2mm x
97.6mm)
Standard:
57.7‖ x 33.1‖
x 3.37‖
(1465.7mm x
841.3mm x
85.5mm)
Touch: 58.4‖
x 33.8‖ x
4.06‖
(1483.5mm x
858.5mm x
103.2mm)
Standard: 89.3‖
x 50.7‖ x 4.46‖
(2267.4mm x
1288.7mm x
113.3mm)
Touch: 91.5‖ x
53.5‖ x 5.14‖
(2323.8mm x
1359.9mm x
130.7mm)
Specifications
Page 78
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Page | 78
Bezel Width
Standard:
0.83‖ (21.1
mm)
Touch: 0.7‖
(17.7 mm)
Standard:
0.55‖ (14 mm)
Touch: 0.87‖
(22 mm)
Standard:
0.66‖ (16.8
mm)
Touch: 0.91‖
(23 mm)
Standard:
1.25‖ (31.8 mm)
Touch: 0.92‖
(23.5 mm)
Display Weight
Standard: 62
lbs (28 kg)
Touch: 78 lbs
(35 kg)
Standard: 89
lbs (41 kg)
Touch: 118 lbs
(53 kg)
Standard: 86
lbs (39 kg)
Touch: 119
lbs (54 kg)
Standard: 260
lbs (118 kg)
Touch: 348 lbs
(158 kg)
Mounting
VESA 200
mm x 200
mm
VESA 200 mm
x 400 mm
VESA 400
mm x 400
mm
VESA 600 mm x
400 mm
/ 600 mm x 600
mm
Fanless
Yes
Speakers
10W x 2 built-in
Usage
Recommended Usage
24 x 7
Backlight
E-LED
D-LED
Backlight Life
30,000 hours min
50,000 hours
min
Power Source
Power Consumption
(Typ.)
115 W
135 W
170 W
425 W
BTU/hr (Typ.)
115W x 3.42
BTU = 393
BTU/hr
135W x 3.42
BTU = 462
BTU/hr
170W x 3.42
BTU = 581
BTU/hr
425W x 3.42
BTU= 1453.5
BTU/hr
Standby Power
Consumption
< 0.5W
Input Voltage /
Frequency
AC 100-240V
50-60 Hz
OPS Power
12V / 8A
Environment
Storage Temperature
Min -4°F ~ Max 140°F (-20°C ~ 60°C)
Operating Temperature
Min 32°F ~ Max 104°F (0-40°C) at up to 3000 m
Humidity
20-85% RH
Approvals
FCC Class A, cTUVus, CE
Page 79
Page | 79
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Dimensions
EP5024K
Dimensions
Page 80
Page | 80
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
EP5024K-T
Dimensions
Page 81
Page | 81
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
EP5824K
Dimensions
Page 82
Page | 82
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
EP5824K-T
Dimensions
Page 83
Page | 83
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
EP6524K
Dimensions
Page 84
Page | 84
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
EP6524K-T
Dimensions
Page 85
Page | 85
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
EPX100
Dimensions
Page 86
Page | 86
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
EPX100-T
Dimensions
Page 87
Troubleshooting
Page | 87
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Issue
Check for the following
No image is displayed
Make sure the correct source is selected.
Make sure the main power switch is turned ON.
Check that the source equipment is operating correctly.
Make sure the input signal is compatible with this display.
The image is not centered
Make sure the input signal is compatible with this display.
The remote control doesn’t
work
Make sure the batteries are new and are installed correctly.
Ensure the remote is aimed at the IR sensor.
Make sure the remote control sensor is plugged in correctly.
Make sure the remote is aimed towards the back of the display,
where the sensor is located.
The picture color looks poor
Check the picture settings.
Reset the display.
Troubleshooting
Before calling service personnel, please check the following table for a possible cause of the
problem you are experiencing. Please note the following:
• Perform the adjustments according to Operating the Display on page 21.
• If the problem you have experienced isn’t described below or you can’t correct the problem,
stop using the display and contact Planar’s Technical Support Department. (See
Accessing Planar’s Technical Support Website on page 88).
Page 88
Accessing Planar’s Technical Support Website
Page | 88
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Accessing Planar’s
Technical Support Website
Go to http://www.planar.com/support/ to locate the following support documents and resources:
• User Guide
• RS232 User Manual
• Touchscreen drivers
• Standard warranties
• Planar support hotline number and email
Page 89
Page | 89
EP Series Ultra HD LCD Displays User Guide
020-1350-01A
Index
A
Accessory Kit, 16
Adjusting the Volume, 31
Administrator, 52, 67, 70
Audio Settings, 39
Avoiding Temporary Image Retention
, 10
Index
OSD Menus, 29
P
Package Contents, 14
Precautions, 8, 12
R
B
Batteries, 15, 30, 87
C
Cable Clamps, 16
Cleaning The Display, 13
Configuration, 12, 18, 34, 67
Connecting The Touchscreen, 54
Cooling Requirements, 12, 18
D
Default Setting, 52, 68
Definition, 35
Dimensions, 17, 77, 79
I
Information, 2, 8,11, 28, 33, 53, 69, 70
Input Source, 28, 31, 32, 33
Installation, 8, 12, 18, 56
Installing, 7, 9, 16, 18,20, 25
Introduction, 7
L
LAN Control, 55
Locking, 29
M
Menus, 29, 31, 58, 62, 67
Multi-Source
Audio Source, 34
Multiple, 70
Recommended Usage, 10
Remote Control, 15, 23, 24, 27, 29, 87
Changing the Remote Control Battery, 30
S
Safety, 8, 9, 12
Selecting, 31, 32
Signal Source Input, 20
Signal Compatibility; Timings, 72
Specifications, 77
Smtp Setup Page, 70
System Status
, 66, 68
T
Temporary Image Retention, 10
Timings, 76
Touchscreen, 49, 88
Using the Touchscreen, 54
Troubleshooting, 79, 87
Turning Off The Displays, 30, 31
U
Unlocking, 29
Using the remote, 27
Adjusting the Volume, 31
V
VCOM, 55, 57, 58, 63
Configuration, 59
Driver Installation, 56
VESA Mounts, 12
Volume, 29, 31
N
Navigating, 31
Network Interface, 68, 69, 71
Normal Usage Guidelines, 12
O
OPS Expansion Slot, 20
W
Warranty, 2, 10, 11
Web Service, 62, 65
Autherntication Configuration, 67
Loading...