Lexus Gx460 2012 Owner's Manual
GX 460
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WARRANTY AND SERVICES GUIDE
Owner Amenities | Warranty Information | Maintenance Requirements
2015
AUTHORIZED
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DEALERSHIP
MAINTENANCE
AND REPAIRS
Lexus recommends having
maintenance and repairs for your
vehicle performed by an authorized
Lexus dealership. To locate your
nearest authorized Lexus dealership,
log on to www.lexus.com or contact
Lexus Customer Satisfaction at
(800) 255-3987.
WELCOME TO THE LEXUS FAMILY
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From everyone at Lexus, thank you
for purchasing one of our vehicles.
Your Lexus is designed to deliver
uncompromising luxury and
performance. We are committed
to providing you with an ownership
experience that is second to
none, and we look forward to
serving you in the years ahead.
Welcome to the Lexus family!
Taking Delivery of
Your New Lexus
As you take delivery of your
new vehicle, there are some
important services you should
know about. These include:
Lexus Personalized Settings: Yo ur
vehicle includes a variety of electronic
features that can be personalized
to your preferences. For example,
doors can be programmed to
remain locked when you shift into
“Park.” See your dealer for details.
Pre-Delivery Service: Your dealership
has performed a thorough service
to prepare your vehicle for delivery.
This includes initializing certain
electronic features, such as the
one-touch power windows.
Scheduled Maintenance: Yo ur
vehicle requires main tenance every
six months or 5,000 miles, whichever
comes first. See page 44 for details.
Dealership Service Department:
Your service department is
committed to helping you keep
your Lexus performing at its best.
Your dealer will provide you with
the department’s hours of operation,
appointment procedures and
information on any special services.
Warranty Coverage: Your Lexus
is covered by one of the finest
warran ties in the industry. See
page 15 for a summary of coverages.
Roadside Assistance: Roadside
assistance is provided for
48 months from your vehicle’s
in-service date, regardless of
mileage. See page 6 for details.
Again, thank you for choosing
Lexus. We wish you many years
of safe and pleasurable driving.
1
TABLE OF CONTENTS
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OWNER AMENITIES
Complimentary Services
First Scheduled Maintenance Service.................................................... 4
Second Scheduled Maintenance Service................................................4
Loaner Vehicle ............................................................................5
Travel Protection........................................................................... 5
Roadside Assistance ......................................................................6
Other Benefits and Assistance
Quality Control ....................................................................7
Vehicle Service History ............................................................7
Vehicle Service Agreements ....................................................... 7
Body Repairs....................................................................... 7
The Smart Key .....................................................................8
WARRANTY INFORMATION
Introduction
If You Need Assistance.............................................................9
The Lexus Commitment .........................................................14
Warranty Coverages at a Glance................................................15
Your Warranties in Detail
General Warranty Provisions ....................................................16
New Vehicle Limited Warranty ..................................................18
Federal Emission Control Warranty............................................. 22
2
TABLE OF CONTENTS
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California Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Tire Limited Warranty...........................................................34
Your Responsibilities
Operation and Maintenance ...................................................35
Obtaining Warranty Service .............................................37
MAINTENANCE INFORMATION
Introduction
The Importance of Scheduled Maintenance ....................................39
Maintenance and Lexus Warranty Coverage ...................................40
Lexus Dealership Service.......................................................41
General Maintenance and Regular Use ........................................ 42
Scheduled Maintenance Log
Determining Your Maintenance Interval: Months vs. Mileage...................44
Special Operating Conditions ..................................................44
Complimentary First Scheduled Maintenance Service .........................45
Complimentary Second Scheduled Maintenance Service......................46
Scheduled Maintenance Log ................................................... 48
Explanation of Maintenance Items ..............................................68
Vehicle Identification..........................................................73
INDEX
..........................................................................74
3
COMPLIMENTARY SERVICES
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To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides
you with a variety of complimentary
ser vices. These services are described
AMENITIES
on the following pages. Other
valuable owner benefits are described
in the section entitled “Other Benefits
and Assistance” beginning on page 7.
First Scheduled
Maintenance Service:
Six Months or 5,000 Miles
This complimentary service is
performed at six months or 5,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance reminder light
• R o t a t e t i re s
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
What are Lexus
Personalized Settings?
Your vehicle includes a variety of
electronic features that can be
programmed to your preferences.
For example, doors can be
programmed to remain locked
when you shift into “Park.” (For more
information, see the “Customizable
Features” section of the Specifications
chapter in your Owner’s Manual.)
Programming of these features
is performed once at no charge,
provided you obtain the service at the
six-month/5,000-mile scheduled
maintenance service. Programming
of some Lexus Personal ized Settings
requires special equipment and may
be performed only by an authorized
Lexus dealership.
Second Scheduled
Maintenance Service:
12 Months or 10,000 Miles
This complimentary service is
performed at 12 months or 10,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Replace engine oil with
0W-20 oil; replace oil filter
Complimentary Services4
COMPLIMENTARY SERVICES
Information Provided by:
AMENITIES
• Reset maintenance reminder light
• R o t a t e t i re s
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
If you do the majority of your driving
under certain special operating conditions, additional items are included in
this service. See the “12 Months or
10,000 Miles” chart on page 48.
Loaner Vehicle
If your vehicle must be kept overnight
at a Lexus dealership for a warrantycovered condition that requires more
than eight hours to repair, Lexus will
provide you with a complimentary
loaner vehicle for up to five days.
Travel Protection
Lexus will reimburse for a rental
car for up to five days and for
overnight lodging for up to three
nights (not to exceed $200 per
night) if all of the following occur:
• Your vehicle becomes inop-
erable or unsafe to drive
when you are more than
100 miles from home.
• Your vehicle’s malfunction
is caused by a warrantycovered condition.
• Repairs will take longer than
eight hours to complete.
To obtain reimbursement for rental
car and lodging expenses, contact a
Lexus dealership service consultant.
Complimentary Services
5
COMPLIMENTARY SERVICES
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Roadside Assistance
Lexus roadside assistance coverage
is for 48 months from your vehicle’s
in-service date, regardless of mileage.
Coverage is provided 24 hours a
AMENITIES
day, 365 days a year, for vehicles
operated in the United States, U.S.
territories and Canada. Assistance is
administered through the American
Automobile Association.
2)
Have as much of the following
information as possible:
• 17-digit Vehicle Identification
Number (VIN) found on
the vehicle registration
paperwork and on the certification label located inside
the driver’s door jamb
• Owner’s name and
home address
Services Provided
• Roadside services such as
battery jump-start, tire change,
fuel delivery, lockouts, vehicle
extrication and towing in
case of minor accident.
• Towing to the nearest Lexus
dealership (or an alternate
repair facility, if necessary).
• Assistance in locating alternate
transportation and lodging.
• Visit the Apple and Google
app stores to download
the complimentary Lexus
Roadside Assistance app.
How to Get Help
To obtain roadside assistance,
take the following steps:
1)
Call (800) 25-LEXUS
(800/255-3987).
• Vehicle license plate number
• Location of vehicle, including
the nearest major intersection
3)
Wait at your vehicle or in a nearby
secure location for the roadside
assistance provider to arrive.
Additional Coverage
After your roadside assistance
coverage expires, you may join
a motor club created exclusively
for Lexus owners. Benefits include
roadside assistance coverage, a
trip-planning service and discounts
on travel and dining. For further
information, call (800) 25-LEXUS
(800/255-3987).
Complimentary Services6
OTHER BENEFITS AND ASSISTANCE
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AMENITIES
Quality Control
You may have noticed a few miles
on the odometer when you took
delivery of your Lexus. This mileage
is a result of the comprehensive
process used to ensure the quality of
your vehicle. This process includes
ex tensive inspections during and
after production. The final inspection
takes place at the selling dealership
and includes a road-test conducted
by a trained Lexus technician.
If you’d like to know more about Lexus
quality-control procedures, ask a
Lexus dealership service consultant.
Vehicle Service History
When you have your vehicle serviced
at a Lexus dealership, your service
information is recorded in the Lexus
National Service History database.
This is the first database of its kind
in the automotive industry. It can be
accessed by any Lexus dealership in
the United States — a great convenience if you relocate or need to have
your vehicle serviced while traveling.
Vehicle Service Agreements
If you plan to keep your vehicle for
several years or if you accumulate
mileage quickly, you may want to
purc hase a Lexus vehicle service
agreement. These agreements cover
the cost of specific repairs beyond
the factory warranty period. They
also cover services such as towing,
substitute transportation and lodging
to minimize your inconvenience
should your vehicle require repair.
Lexus vehicle service agreements
are available with a variety of
coverage options. A Lexus dealership sales consultant can help you
select the plan that’s best for you.
Body Repairs
If you’re involved in a collision, you
want your vehicle to be returned
to its pre-accident condition when
repaired. That’s why it is important to
make sure repairs are made only with
Genuine Lexus Parts. Some repair
shops and insurance companies may
suggest using imitation or salvaged
parts to save money. However,
these parts do not meet Lexus’ high
standards for quality, fit and corrosion
resistance. In addition, imitation and
salvaged parts (and any damage
or failures they may cause) are not
covered by any Lexus warranty.
Other Benefits and Assistance
7
OTHER BENEFITS AND ASSISTANCE
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The best way to ensure that your
vehicle is repaired with Genuine Lexus
Parts is to take it to a Lexus dealership.
Each dealership works with selected
collision repair centers that meet
AMENITIES
Lexus’ strict requirements for training,
equipment, quality and customer
satisfaction. These repair centers
use Genuine Lexus Parts exclusively
in the repair of Lexus vehicles.
The Smart Key
Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical backup
key. The electronic key controls the
remote-entry and theft-deterrent
systems, enables the push-button
start switch and controls the engine
immobilizer. The mechanical key
can be removed from the electronic
key and used to operate the driver’s
door lock, the glove box lock and
the trunk lock (if equipped).
Replacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be
able to generate replacement keys.
When ordering a new key, bring all
keys for the vehicle to your dealership.
If a Smart Key or the key-number
plate is not available, a Lexus dealer
or certain locksmiths can obtain the
key code from a restricted-access
database. These businesses can
also access a service utility to
register the keys to the vehicle if all
registered keys have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key
from the code on the key-number
plate. Certain bonded/registered
locksmiths may also be able to
generate a replacement mechanical
key. If a Lexus dealer is not available,
please refer to www.aloa.org to find
a bonded/registered locksmith who
performs high-security key service.
Keeping the Key Safe
Replacing a Smart Key may be
costly. We advise you to keep a
spare Smart Key and the key-number
plate in a safe place. If you record the
key number in more than one place,
do not record it in a way that can
be easily identified and associated
with the vehicle. For example,
don’t leave the number somewhere
that can be accessed by a valet.
It is wise to keep a copy of the key
number outside of the vehicle.
Other Benefits and Assistance8
IF YOU NEED ASSISTANCE
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Both Lexus and your Lexus dealer are
dedicated to serving your automotive
needs. Your complete satisfaction
is our first priority. Should you have
a problem or concern, please take
the following steps to ensure the
quickest possible response:
Step 1
Discuss the situation with a dealership
manager, such as the service manager
or customer satisfaction manager.
If necessary, ask the dealership owner
or general manager for assistance.
In most cases, a satisfactory solution
can be reached at this step.
Step 2
If the dealership does not address
your concern to your satisfaction,
call the Lexus Customer Satisfaction
Department at (800) 25-LEXUS
(800/255-3987). In Canada, call
(800) 26-LEXUS (800/265-3987).
In Mexico, call 95-1-310-328-2075.
You may also write to us at:
Lexus Customer Satisfaction
Department
P.O. Box 2991
Torrance, CA 90509-2991
Whether calling or writing, please
provide the following information:
• 17-digit Vehicle Identification
Number (VIN) found on the
vehicle registration paperwork
and on the certification label
located inside the driver’s
door jamb
WARRANTY
• Current vehicle mileage
• Name of your selling and
servicing Lexus dealerships
• Your day and evening
telephone numbers
Introduction 9
IF YOU NEED ASSISTANCE
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Step 3
If your concern has still not been
resolved to your satisfaction, Lexus
offers additional assistance through:
National Center for Dispute
Settlement (NCDS)
P.O. Box 688
Mt. Clemens, MI 48046
(866) 272-4872
Important: You must use NCDS
prior to exercising rights or seeking
remedies available to you through
a court action pursuant to the
Magnuson-Moss Warranty Act.
In addition, you must use NCDS if
you are required to do so prior to
exercising certain rights or seeking
certain remedies available under
WARRANTY
the Lemon Laws of your state. See
the Lemon Law Guide for specific
requirements applicable in your state.
However, if your state law permits and
if you choose to exercise rights and
seek remedies that are not created
by the Act, you need not use NCDS.
NCDS Arbitration
What is the Dispute
Settlement Program?
This program consists of local
professionals who are trained
and experienced in arbitration.
The arbitrator(s) appointed by
NCDS will arbitrate your case by
reviewing the facts you present;
having the vehicle inspected, if
necessary; and promptly rendering
a fair and equitable decision.
How much will it cost?
The service is provided at no cost
to you. It is part of Lexus’ effort to
promptly and equitably resolve
your concerns. The decisionmaker is an impartial third party.
The decision of the arbitrator(s) is
binding on Lexus but not on you.
Introduction10
IF YOU NEED ASSISTANCE
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What types of disputes
are eligible?
NCDS resolves disputes involving
Lexus product reliability and warranty
performance that arise during the
greater of 1) four years or 50,000
miles from the vehicle’s in-service
date, whichever is earlier; or 2) the
appli cable provision of the Lexus
New Vehicle Limited Warranty.
However, NCDS will not arbitrate
1) claims involving a vehicle used
primarily for commercial purposes
unless the Lemon Laws of your
state cover vehicles used for
commercial purposes; or 2) claims
that an air bag failed to deploy or
deployed when it should not have;
or 3) disputes regarding fires and/or
accidents and/or theft. Since there
are other additional exclusions,
please contact NCDS for further
information on eligibility guidelines.
You must file a request for arbitration
with NCDS within six months of the
expiration of the eligibility period,
provided the concern or alleged
defect was brought to the attention
of Lexus or one of its dealers during
the eligibility period.
How long is the
arbitration process?
The entire process — from the time
NCDS receives your request for
arbitration to the arbitrator’s decision —
is designed to take no more than
40 days. A decision may be delayed if:
• You fail to provide certain
information required by NCDS.
• You fail to make your vehicle
available for inspection by
NCDS in a timely manner
(if an inspection is required).
How do I request arbitration?
To initiate arbitration, you must
complete an NCDS customer claim
form and mail it to NCDS. A claim
form is included in the Lemon Law
Guide located in your vehicle, or
you may request a form by calling
NCDS at (866) 272-4872. When
you call, please have ready your
vehicle identification number
(VIN), the names of your selling
and servicing dealerships, and the
current mileage on your Lexus.
WARRANTY
Introduction
11
IF YOU NEED ASSISTANCE
Information Provided by:
In addition to completing the
customer claim form, please provide
NCDS with the following information:
• Vehicle year, make, model, VIN,
mileage and date of purchase.
• A brief description of your
complaint and the actions
you have taken to resolve it.
• What action or remedy
you believe would resolve
your problem.
If you are seeking reimbursement for
repairs or incidental expenses, please
provide copies of applicable receipts.
Send your request to:
National Center for Dispute Settlement
P.O. Box 688
WARRANTY
Mt. Clemens, MI 48046
Upon receipt of your request, NCDS
will contact you regarding the status
of your case and supply you with
additional details about the program.
How does the arbitration
process work?
When NCDS receives your
request, it will be forwarded to the
Lexus area office for response.
At the request of either party or the
arbitrators, NCDS may schedule
a technical inspection. This may
include an inspection of the vehicle
by an independent tech nical expert
with a Lexus representative present.
The technical expert will forward
his or her evaluation to NCDS.
An oral hearing will be held prior
to a decision being rendered. At
this hearing, all relevant evidence is
admissible. You and a Lexus representative will present both sides of the
case to the NCDS arbitrator(s). You
will each be given an equal opportunity to give testimony and provide
documents. Then you will each be
given an opportunity for rebuttal.
After considering all testimony and
documents, the arbitrator(s) will
review the applicable legal standards
and render a decision within 10 days.
Introduction12
A settlement satisfactory to all parties
may be negotiated at any time during
the process.
IF YOU NEED ASSISTANCE
Information Provided by:
What types of decisions are
rendered, and how do I know
if Lexus will abide by the
decision of the arbitrator(s)?
Arbitrated decisions are based on
what the arbitrator(s) believe to be
fair and equitable after applying
the appropriate legal standards.
Remedies include but are not limited
to repairs; reimbursement for repairs
and incidental expenses, such as
towing costs; and repurchase or
replacement of your vehicle.
The decision of the arbitrator(s) is
binding on Lexus but not on you.
Lexus must comply with the decision
shortly after it is rendered, usually
within 30 days of your acceptance
of the decision. NCDS will contact
you within 10 days of scheduled
compliance to ensure that Lexus
has complied in a timely manner.
Are there limits to the scope
of arbitrated decisions?
Arbitrated decisions do not include:
• A t t o r n e y f e e s
• Punitive damages
• Multiple damages
• Consequential damages, other
than incidental damages that you
may be entitled to under law
What other recourse do I have?
If you are dissatisfied with the
arbitrator’s decision or Lexus’
compliance, you may pursue any
other legal remedies available to
you, including small claims court.
You should be aware that the
decision of the arbitrator(s) is
admissible as evidence in any legal
proceedings concerning your vehicle.
Is the Dispute Settlement
Program subject to change?
The information in this booklet
about the program is correct as
of the date of printing. However,
the program may be changed
without notice. Contact the Lexus
Customer Satisfaction Department
at (800) 255-3987 for the most
current information concerning
the Dispute Settlement Program.
WARRANTY
Introduction 13
THE LEXUS COMMITMENT
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You have purchased one of the finest
vehicles built in the world today, and it
is backed by one of the finest warranties in the industry. This excellent
warranty coverage demonstrates
not only our confidence in Lexus
vehicles, but also our commitment
to every Lexus customer. We’re
dedicated to ensuring that you enjoy
exceptional quality, dependability
and peace of mind throughout
your ownership experience.
To further demonstrate our commitment to our customers’ satisfaction,
occasionally we may establish a
special policy adjustment to pay for
specific repairs that are no longer
covered by warranty. When we
WARRANTY
establish such a policy adjustment,
we mail details to all applicable
owners on record. That’s why it is
important to send in the card at the
back of this booklet if you change
your address or if you have purchased
your Lexus from a previous owner.
You’ve made a wise decision to
purchase a Lexus. Your vehicle
delivers world-class luxury
and performance, along with an
unparalleled commitment from Lexus
to ensuring your satisfaction. You
can be confident — as we are — that
you’ll enjoy owning your Lexus as
much as you enjoy driving it.
This section of the Warranty
and Services Guide describes
the terms of Lexus warranty
coverage as well as general
owner responsibilities. The
section be ginning on page 39
describes your vehicle’s maintenance requirements. Be sure to
review this information carefully,
since proper maintenance is
required to ensure that warranty
coverage remains intact.
All warranty information is the latest
available at the time of publication
and, with the exception of the
emission control warranties, is
subject to change without notice.
Introduction14
WARRANTY COVERAGES AT A GLANCE
Information Provided by:
WARRANTY
†
Oregon, Pennsylvania, Rhode Island, Ve rmont and Washington vehicles equipped with a
California Certified Emission Control System. Vehicles covered by this warranty are also
covered by the Federal Emission Control Wa rranty.
Also applies to Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey,
Introduction 15
GENERAL WARRANTY PROVISIONS
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Who Is the Warrantor
The warrantor for these limited
warranties is Lexus, a division of
Toyota Motor Sales, U.S.A., Inc.,
19001 South Western Avenue,
Torrance, California 90509-2991,
a California corporation.
Which Vehicles Are Covered
These warranties apply to 2015
model-year Lexus GX 460 vehicles
registered and normally operated
in the United States, U.S. territories
and Canada. Warranty coverage is
automatically transferred at no cost
to subsequent vehicle owners.
Multiple Warranty
WARRANTY
Conditions
This booklet contains warranty
terms and conditions that may vary
depending on the part covered.
A warranty for specific parts or
systems, such as the Powertrain
Warranty or Emission Performance
Warranty, is governed by the coverage
set forth in that warranty as well as
the General Warranty Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is
the first date the vehicle is either
delivered to an ultimate purchaser,
leased, or used as a company car
or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered
by these warranties are made at
no charge for parts and labor.
Parts Replacement
Any needed parts replacement will
be made using new or remanufactured parts. The decision whether a
part should be repaired or replaced
will be made by the servicing
Lexus dealership and/or Lexus.
Parts scheduled to be replaced as
required maintenance are warranted
until their first replacement only.
Note: Lexus remanufactured parts
meet or exceed all factory standards
for safety, quality and reliability.
Your Warranties in Detail16
GENERAL WARRANTY PROVISIONS
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Limitations
The performance of necessary repairs
and adjustments is the exclusive
remedy under these warranties or
any implied warranties. Lexus does
not authorize any person to create
for it any other obligation or liability
in connection with this vehicle.
Any implied warranty of merchantability or fitness for a particular
purpose is limited to the duration
of these written warranties. Some
states do not allow restrictions on
how long an implied warranty lasts, so
this limitation may not apply to you.
WARRANTY
Your Rights Under State Law
These warranties give you specific
legal rights. You may also have other
rights that vary from state to state.
Your Warranties in Detail 17
NEW VEHICLE LIMITED WARRANTY
Information Provided by:
WHAT IS COVERED
AND HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct
defects in materials or workmanship
of any part supplied by Lexus, subject
to the exceptions indicated under
“What Is Not Covered” on pages 19–20.
Coverage is for 48 months or
50,000 miles, whichever occurs
first, with the exception of wheel
alignment and wheel balancing,
which are covered for 12 months or
12,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed
to correct defects in materials or
workmanship of any component
WARRANTY
listed here and supplied by Lexus,
subject to the exceptions indicated
under “What Is Not Covered” on
pages 19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.
Engine
Cylinder block and head and all
internal parts, timing belt and cover,
flywheel, oil pan, water pump, fuel
pump, engine mounts, engine control
computer, seals and gaskets.
Transmission and Transaxle
Case and all internal parts,
torque converter, clutch
cover, mounts, engine control
computer, seals and gaskets.
Front-Wheel-Drive System
Drive shaft, axle, hub, bearings,
seals and gaskets.
Rear-Wheel-Drive System
Differential carrier assembly, drive
shaft, axle carrier, axle case, axle
bearing, axle shaft, seals and gaskets.
Restraint Systems Warranty
This warranty covers repairs needed
to correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Lexus, subject
to the exceptions indicated under
“What Is Not Covered” on pages 19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.
For vehicles sold and registered in
Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
Your Warranties in Detail18
NEW VEHICLE LIMITED WARRANTY
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WHAT IS NOT COVERED
Corrosion Perforation
Warranty
This warranty covers repair or
replacement of any original body
panel that develops perforation from
corrosion (rust-through), subject to
the exceptions indicated under
“What Is Not Covered” on pages 19–20.
Coverage is for 72 months,
regardless of mileage.
For information on how to protect
your vehicle from corrosion, see
the section entitled “Service
Procedures and Specifications —
Body” in the Owner’s Manual.
Towing
When your vehicle is inoperable due
to failure of a warranted part, towing
service to the nearest authorized
Lexus dealership is covered.
This warranty does not cover damage
or failures resulting directly or indirectly
from any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example,
racing or overloading
• Improper repairs
• Alteration or tampering, including
installation of non-Genuine Lexus
Accessories
• Lack of or improper mainte-
nance, including use of fluids
other than those specified
in the Owner’s Manual
• Installation of non-Genuine
Lexus Parts
• Airborne chemicals, tree sap,
road debris (including stone
chips), rail dust, salt, hail, floods,
wind storms, lightning and other
environmental conditions
WARRANTY
• Water contamination
Your Warranties in Detail 19
NEW VEHICLE LIMITED WARRANTY
Information Provided by:
This warranty also does not
cover the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac turer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic
conditions and other deterioration
caused by normal wear and tear.
Maintenance Expense*
Normal maintenance services such
as engine tune-ups; replacement of
fluids and filters; lubrication; cleaning
and polishing; replacement of spark
plugs and fuses; and replacement
WARRANTY
of worn wiper blades, brake pads/
linings and clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined.
Vehicles with Unknown
Vehicle Identification Number
Any vehicle for which the original
factory-assigned vehicle identification number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in lieu
of repairs because the cost of repairs
exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure.
Such damages include but are not
limited to inconvenience; the cost
of transportation, telephone calls
and lodging; the loss of personal or
commercial property; and the loss
of pay or revenue.
*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.
Your Warranties in Detail20
NEW VEHICLE LIMITED WARRANTY
Information Provided by:
DISPUTE RESOLUTION
Disclaimer of Extra
Expenses and Damages
The performance of necessary
repairs and adjustments is
the exclusive remedy under
this warranty or any implied
warranty. Lexus does not
authorize any person to create
for it any other obligation or
liability in connection with this
vehicle. Lexus shall not be liable
for incidental or consequential damages resulting from
breach of this written warranty
or any implied warranty.
Any implied warranty of
merchantability or fitness for
a particular purpose is limited
to the duration of this written
warranty, except in states where
this limitation is not allowed.
If a dispute arises regarding your
warranty coverage, please follow
the steps described on pages 9–10.
Please note that you must use the
National Center for Dispute
Settlement before seeking remedies
through a court action pursuant to
the Magnuson-Moss Warranty Act.
You may also be required to use
the National Center for Dispute
Settlement before seeking remedies
under the Lemon Laws of your state.
For the requirements applicable to
your state, see the appropriate page
of the Lemon Law Guide located
in your vehicle.
WARRANTY
*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.
Your Warranties in Detail 21
FEDERAL EMISSION CONTROL WARRANTY
Information Provided by:
WHAT IS COVERED
AND HOW LONG
Emission Defect Warranty
Lexus warrants that your vehicle:
• Was designed, built and
equipped to conform at the
time of sale with applicable
federal emissions standards.
• Is free from defects in materials
and workmanship that may
cause the vehicle to fail to
meet these standards.
Federal regulations require that this
warranty be in effect for two years
or 24,000 miles from the vehicle’s
in-service date, whichever occurs
first. However, under the terms of
the Basic Warranty, Lexus provides
coverage of four years or 50,000
miles, which ever occurs first. Specific
WARRANTY
components may have longer
coverage under the terms of the
Powertrain Warranty. Additionally,
components marked “8/80” in
the parts list on pages 23–24 have
coverage of eight years or 80,000
miles, whichever occurs first.
Emission Performance
Warranty
Some states and localities have
established vehicle inspection
and maintenance (I/M) programs
to encourage proper vehicle
maintenance. If an EPA-approved
I/M program is in force in your
area, you are eligible for Emission
Performance Warranty coverage.
Under the terms of the Emission
Performance Warranty and
federal regulations, Lexus will
make all nec essary repairs if
both of the following occur:
• Your vehicle fails to meet
applicable emissions
standards as determined by an
EPA-approved emissions test.
• This failure results or will result
in some penalty to you — such
as a fine or denial of the right
to use your vehicle — under
local, state or federal law.
This warranty is in effect for
two years or 24,000 miles from
the vehicle’s in-service date,
whichever occurs first. Additionally,
components marked “8/80” in
the parts list on pages 23–24
have coverage of eight years or
80,000 miles, whichever occurs first.
Your Warranties in Detail22
FEDERAL EMISSION CONTROL WARRANTY
Information Provided by:
WARRANTY PARTS LISTWHAT IS NOT COVERED
These warranty obligations
do not apply to failures or
noncompliance caused by:
• The use of replacement
parts not certified in accordance with aftermarket parts
certification regulations.
• The use of replacement parts not
equivalent in quality or design
to original equipment parts.
Provisions under the “What Is
Not Covered” section of the
New Vehicle Limited Warranty
also apply to this warranty.
Air/Fuel Metering System
• Air/fuel ratio feedback
control system
• Cold-start enrichment system
• Deceleration control system
• Electronic fuel injection
system components
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System
• Intake manifold and
intake air surge tank
Air Injection System
• Air injection manifold
• Air injection pump
• Airflow control valves
WARRANTY
Catalyst System
• Catalytic converter and
protector (8/80)
• Constricted fuel filler neck
• Exhaust manifold
• Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
8/80 = Covered for eight years or 80,000 miles,
whichever occurs first.
Your Warranties in Detail 23
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