A checklist to find solutions to common setup problems.
• Printer overview
Learn about the printer parts and the printer software.
• Printing ideas
How to print several projects on various types of paper.
• Maintenance
Caring for your cartridges and orderi ng supplies.
• General tr ou bleshooting
Error messages , print quality proble ms, paper jams , and
much more.
January 2003
www.lexmark.com
Edition: January 2003
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK
INTERNATIONAL, INC ., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein;
these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made
at any time.
Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road,
Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services
Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in
any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this
product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of
purchase.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all
countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product,
program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility .
This software and any accompanying documentation provided under this agreement are commercial computer software and
documentation developed exclusively at private expense.
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other
countries.
Color Jetprinter is a trademark of Lexmark International, Inc.
Other trademarks are the property of their respective owners.
• Check the printer status. For more information, see “Understanding error
messages and flashing lights” on page 56.
Front cover• Install or change print cartridges.
• Clear a paper jam.
Paper exit trayStack paper after printing.
Paper guideMake sure paper feeds correctly into the printer.
Paper supportKeep paper straight in the printer.
Power supply connector Connect the power supply to the printer.
USB cable connectorConnect the printer to the computer with a USB cable.
Understanding the printer software
Your printer integrates with t he P age Setup dialog bo x and Print dialog bo x that come with Mac OS 9.
The CD that comes with your printer also includes the Control Panel.
To customize the settings for your document, refer to the “Page Setup dialog box” on page 7 and the
“Print dialog box ” on page 8. For more inf o rmation on which sett ings to sel ect f o r yo ur document, see
“Printing ideas” on page 12. When you install the printer software, the Page Setup and Print dialog
boxes are set to these default settings:
Print Quality: NormalPaper Type: Plain
Paper Size: A4 or LetterOrientation: Portrait
Understanding the printer software
6
Page Setup dialog box
While the document you want to print is open, use the Page Setup dialog box to select set tings such
as paper size. To customize the settings in the Page Setup dialog box:
1From the software program, choose File Pag e Setup.
2Change the settings as needed.
From the pop-up
menu in the upper
left corner, choose:
GeneralPaper SizeChoose a paper size or create a custom paper size.
WatermarkWatermarkChoose a watermark design.
Your current software programSelect program-specific options for printing. The program
Make selections
from:
ScalingChange the scaling value of your document. Valid values are
OrientationChoose between portrait and landscape.
DensityAdjust from light to heavy watermark imprint.
ScalingResize your watermark des ig n.
When you want to:
between 25% and 400%.
name and the options available vary according to the program
used.
Note: For more information about these settings, click Help.
3Click OK to apply the settings and close the Page Setup dialog box.
Understanding the printer software
7
Print dialog box
While your document is open, you can use the Print dialog box to select settings that affect the
appearance of your document. To customize the settings in the Print dialog box:
1From the software program, choose File Print.
2Change the settings as needed.
From the
pop-up menu
in the upper
left corner,
choose:
GeneralCopiesSpecify the number of copies to print (from 1 to 999).
Paper Type/
Quality
Select:When you want to:
CollatedSort multiple copy jobs.
PagesPrint all of the pages in a document or print a range of pages.
Wait for
pages to dry
Paper TypeChoose Plain (default), Coated, Transparency, Iron-On Transfer, or Glossy/
Print Quality Click Quick Print, Normal, Better, or Best.
Add more time between pages as they exit the printer. Select this option when
you want to keep documents from smearing.
Photo Paper.
Normal print quality is recommended for most documents. Higher print quality
settings result in better quality documents, but take longer to print.
Understanding the printer software
8
From the
pop-up menu
in the upper
left corner,
choose:
LayoutBookletPrint a booklet.
Select:When you want to:
PosterPrint a poster.
Pages/
Sheet
Print Last
Page First
Print on
Both Sides
ColorColorSync
Background
Printing
Color
Matching
Built-In
Color
Matching
Print in:
Foreground
Print in:
Background
Print Time• Mark a print job Urgent.
• Print multiple pages on a single sheet of paper.
• Print your document with borders.
Print the pages in reverse order so the first page of your document is on top of
the stack in the paper exit tray.
• Print your document on both sides of the paper.
• Choose a binding edge (side flip or top flip).
• Choose your printer’s profile from a list of saved color profiles and settings
obtained from ColorSync.
• Set the document intent. Choose from Automatic, Photographic, or
Business Graphics.
Choose the appropriate type of color for your document.
Print when you have limited system resources.
Print most documents. Background printing is recommended for all jobs
unless a problem occurs.
• Set the Normal print time (default).
• Select an exact date and time for the document to print.
• Put a print job on hold.
Your current software
program
Select program-specific options for printing. The program name and the
options available vary according to the program used.
Note: If you want more information about the settings in the Print dialog box, click Help.
3To save your settings for future print jobs, click Save Settings.
4To change your settings back to the original factory settings, click Revert to Defaults.
5Click Print to apply your settings and print your document.
Understanding the printer software
9
Control Panel
Use the Control Panel to monitor your printer and printer supplies. You can:
• Install/change cartridges• Print a test page
• Align cartridges• Obtain information on ordering supplies
• Clean print nozzles• Obtain software version information
• Select a printer• Configure a network printer
Using the Control Panel
1From the Apple men u , choose Control Panels Z600 Series Control Panel.
Click:Select:When you want to:
Cartridges tabInstall/Change
Cartridge
Align CartridgesAlign the cartridges. For more information, see “Aligning the print
Specify cartridge settings in the printer software when installing or
changing the cartridges. For more information, see “Remove the used
cartridges” on page 44.
cartridges” on page 47.
Understanding the printer software
10
Click:Select:When you want to:
Cartridges tabClean Print
Nozzles
Print Test PageVerify if your printer is functioning properly.
Order SuppliesOrder supplies, such as print cartridges, from the Lexmark Web site.
OffersAccess the Lexmark Web site for offers.
About tabObtain printer software version information.
Advanced menu Select Printer • Select a printer and make it the default printer.
Network Printer
Configuration
2
To learn more about what you can do with your printer, click ?.
Improve print quality by cleaning clogged print nozzles. For more
information, see “Clean the print cartridge nozzles.” on page 48.
For more information, see “Ordering supplies” on page 50.
Note: United States and Canada only.
• Find the IP address for the selected printer.
• Add a printer located on a remote subnet. You can add a single
printer or search the subnet for all available printers.
• View a list of all USB, USB print sharing, and network printers.
• Configure an unconfigured network printer.
• View a list of network printers.
3Click the button in the upper left corner to close the Control Panel.
Understanding the printer software
11
2
Printing ideas
Printing on plain paper
You can print up to 100 sheets of paper at a time, depending on the thickness of the paper.
Step 1: Load the paper
•Load the paper vertically against the right side of the paper support.
•Do not force the paper into the printer.
•Squeeze and slide the paper guide to the left side of the pape r.
Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.
Printing ideas
12
Step 2: Customize the print settings
If you are using A4 or letter siz e paper and you want to print with Normal print quality, you do not
need to adjust the settings.
If you are using specialty media, follow the steps for your paper type.
Step 3: Print your document
1From the software program, choose File Print.
2Click Print.
Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages,
remove the first 50 sheets, and then continue printing.
Printing photos
You can load up to 50 sheets of photo or glossy paper or 100 sheets of coated paper, depending on
the thickness of the paper. You may want to print your photos on plain paper before loading photo
paper and changing your settings. This ensures that you do not waste photo paper perfecting the
image you want to print.
To print on photo cards, see “Printing cards” on page 19.
Step 1: Load the photo paper
•For best results, use photo paper designed for inkjet printer s.
•I f your photo paper includes instructions, read them carefully.
•Load the paper against the right side of the paper support.
•Make sure your paper is not used or damaged.
•Make sure the glossy or coated side is facing you.
Printing photos
13
•Do not force the paper into the printer.
•Squeeze and slide the paper guide to the left side of the pape r.
Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.
Step 2: Customize the print settings
1Choose a paper size and orientation:
aFrom the software program, choose File Page Setup.
bFrom the Paper Size pop-up menu, choose U.S. Letter or A4.
cFrom Orientation, cli ck the portrait or landscape icon.
dClick OK.
2Choose a paper type, print quality, and color setting:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Paper Type/Quality.
cFrom the Paper Type pop-up menu, choose Glossy/Photo Paper.
dFrom Pr int Quality, click Better or Best.
Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer
to print.
eFrom the pop-up menu in the upper left corner, choose Color.
fClick Built-In Color Matching.
gFrom the Document Color pop-up menu, choose Natural Color.
Printing photos
14
Step 3: Print your photos
Click Print.
Note: To prevent smearing, remove each photo as it exits the printer, and then let it dry
before stac king. You can also s et ext ra time betwe en pages as they e xit the printer .
For help, see the entry on “Wait for pages to dry” on page 8.
Printing on premium paper
You can load up to 100 pages of premium paper, depending on the thickness of the paper.
Step 1: Load the premium paper
•I f your paper includes instructions, read them car e fully.
•Load the paper vertically against the right side of the paper support.
•Make sure your paper is not used or damaged.
•Make sure the print side is facing you.
•Do not force the paper into the printer.
Printing on premium paper
15
•Squeeze and slide the paper guide to the left edge of the paper.
Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.
Step 2: Customize the print settings
1Choose a paper size and orientation:
aFrom the software program, choose File Page Setup.
bFrom the Paper Size pop-up menu, choose the paper size for your document. To set a
custom paper size, see “Printing on custom size paper” on page 42.
cFrom Orientation, cli ck the portrait or landscape icon.
dClick OK.
2Choose a paper type and print quality:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Paper Type/Quality.
cFrom the Paper Type pop-up menu, choose Coated.
dFrom Pr int Quality , select your pref erred print quality. Normal is the default.
Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer
to print.
Step 3: Print your document
Click Print.
Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages,
remove the first 50 sheets, and then continue printing.
Printing on premium paper
16
Printing on both sides of the paper
Conserve paper by printing on both sides. You can load up to 100 sheets of paper at a time,
depending on the thickness of the paper. For the best print quality, use thick paper.
Step 1: Load the paper
•Load the paper vertically against the right side of the paper support.
•Make sure the print side is facing you.
•Do not force the paper into the printer.
•Squeeze and slide the paper guide to the left edge of the paper.
Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.
Printing on both sides of the paper
17
Step 2: Customize the print settings
1Choose a paper size and orientation:
aFrom the software program, choose File Page Setup.
bFrom the Paper Size pop-up menu, choose the paper size for your document. To set a
custom paper size, see “Printing on custom size paper” on page 42.
cFrom Orientation, cli ck the portrait or landscape icon.
dClick OK.
2Choose a paper type, print quality, and layout:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Paper Type/Quality.
cFrom the Paper Type pop-up menu, choose Plain.
dFrom Pr int Quality , select your pref erred print quality. Normal is the default.
Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer
to print.
eFrom the pop-up menu in the upper left corner, choose Layout.
fClick Print on Both Sides.
gClick the icon for the binding edge (top flip or side flip) for your document.
If you select top f lip, the pages of your document turn like the pages of a legal pad. If you
select side flip, the pages of your document turn like the pages of a magazine.
Printing on both sides of the paper
18
Step 3: Print your document
1Click Print.
The odd-numbered pages print, and then your printer software prompts you to reload the
paper.
2Remove the stack of paper from the paper exit tray.
3Load the stack of paper and reloading instruction page , with the printed si de fac ing a wa y from
you and the arrows pointing down into the paper support.
4Click Continue.
The even-numbered pages print.
Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages,
remove the first 50 sheets, and then continue printing.
Printing cards
You can load up to 25 greeting cards, index cards, photo cards, or postcards into the paper support,
depending on the thickness of the cards.
Step 1: Load the cards
•I f your cards include instructions, read them carefully.
Printing cards
19
•Load the cards vertically against the right side of the paper support.
•Make sure your cards are not used or damaged.
•Make sure the print side is facing you.
•Do not force the cards into the printer.
•Squeeze and slide the paper guide to the left edge of the cards.
Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.
Step 2: Customize the print settings
1Choose a paper size and orientation:
aFrom the software program, choose File Page Setup.
bFrom the Paper Size pop-up menu, choose a card size.
cFrom Orientation, cli ck the portrait or landscape icon.
dClick OK.
Printing cards
20
2Choose a paper type and print quality:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Paper Type/Quality.
cFrom the Paper Type pop-up menu, choose Glossy/Photo Paper for photo cards and
Plain for other types of cards.
dFrom PrintQuality , click Better or Best for photo an d greet ing cards and Normal f or other
types of cards.
Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer
to print.
Step 3: Print your cards
Click Print.
Note: You can remove each card as it exits the printer and let it dry befor e stacking, or
you can set extra time between pages as they exit the printer. For help, see the
entry on “Wait for pages to dry” on page 8.
Printing envelopes
You can load up to 10 envelopes, depending on the thickness of the envelopes.
Step 1: Load the envelopes
•Load the envelopes vertically against the right side of the paper support.
Note: Do not use envelopes with holes, windows, deep embossing, metal clasps, string
ties, or metal folding bars.
•Make sure your envelopes are not used or damaged.
•Make sure the print side is facing you.
Printing env el o pe s
21
•Make sure the stamp location is in the upper left corner.
•Do not force the envelopes into the printer.
•Squeeze and slide the paper guide to the left edge of the envelopes.
Step 2: Customize the print settings
1Choose an envelope size and orientation:
aFrom the software program, choose File Page Setup.
bFrom the Paper Size pop-up menu, choose the appropriate envelope size . To use a
custom envel ope size, see “Printing on custom size paper” on page 42.
cFrom Orientation, make sure that you select the landscape icon.
Note: Many software programs are designed to override the envelope settings in the
Page Setup. Make sure that the landscape orientation is also selected in your
software program.
dClick OK.
2Choose a paper type and print quality:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Paper Type/Quality.
cFrom the Paper Type pop-up menu, choose Plain.
dFrom Pr int Quality , select your pref erred print quality. Normal is the default.
Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer
to print.
Printing env el o pe s
22
Step 3: Print your envelopes
Click Print.
Note: The paper exit tray holds up to 10 envelopes. To print more than 10 envelopes,
remove the first 10 envelopes, and then continue printing.
Printing color images in black and white
You can print color images in black ink.
Note: This setting is only available i f ther e is a black print cartridge installed.
Step 1: Load the paper
•Load the paper vertically against the right side of the paper support.
•Make sure your paper is not used or damaged.
•Make sure the print side is facing you.
•Do not force the paper into the printer.
Printing color images in black and white
23
•Squeeze and slide the paper guide to the left edge of the paper.
Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.
Step 2: Customize the print settings
1Choose a color setting.
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Color.
cClick Built-In Color Matching.
dFrom the Document Color pop-up menu, choose Black Only.
2Continue customizing your document following the steps for your paper type.
Step 3: Print your document
Click Print.
Note: The paper exit tray holds up to 50 sheets of paper. T o print more than 50 sheet s of
paper , remove the first 50 sheets, and then continue printing.
Printing a booklet
You can print and bundle your document to make a booklet. You can load up to 100 sheets of paper
in the paper support, depending on the thickness of the paper.
Printing a booklet
24
Step 1: Load the paper
•Load the paper vertically against the right side of the paper support.
•Make sure the print side is facing you.
•Do not force the paper into the printer.
•Squeeze and slide the paper guide to the left edge of the paper.
Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.
Step 2: Customize the print settings
1Choose a paper size and orientation:
aFrom the software program, choose File Page Setup.
bFrom Paper Size pop-up menu, choose a paper size. To use a custom paper size, see
“Printing on custom size paper” on page 42.
cFrom Orientation, make sure that you select portrait orientation.
dClick OK.
Printing a booklet
25
2Choose a paper type, print quality, and layout:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Paper Type/Quality.
cFrom Print Quality, select your preferred print quality. Normal is the default.
Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer
to print.
dFrom the pop-up menu in the upper left corner, choose Layout.
eClick Booklet.
fF r om the Booklet pop -up menu, choose the ap propriate n umber of sheets to b undle (2, 4,
8, 16, or 32).
Note: A bundle is the group of pages that are folded in half and stacked before binding.
When printing with thick paper, choose a smaller number of sheets to bundle for
easier binding.
Step 3: Print your booklet
1Click Print.
After the first half of your booklet prints, your printer sof tware prompts you to reload the
paper.
2Remove the stack from the paper exit tray.
3Load the stack of paper and the reloading instruction page with the printed side facing a way
from you and the arrows pointing down into the paper support.
4Click Continue.
Printing a booklet
26
Step 4: Build your booklet
After your document prints, stack and bind your booklet.
To build your booklet:
1Remove the fir st bundle from the paper exit tray, fold it in half, and then set it aside.
2Remove the next bundle, fold it in half, and then stack it on top of the first bundle.
3Continue to stack the bundles on top of each other until your booklet is complete.
4Bind the bundles to complete your booklet.
Printing labels
You can load up to 25 sheets of labels, depending on the thickness of the sheets.
Step 1: Load the labels
•Use l abels designed for inkjet printers.
•If your labels include instructions, read them carefully.
•Load the labels vertically against the right side of the paper support.
•Make sure your labels are not used or damaged.
Printing labels
27
•Do not print within 1 mm (0.04 in.) of the edge of a label.
•Make sure there are no missing or curled labels.
•Make sure the print side is facing you.
•Do not force the label sheets into the printer.
•Squeeze and slide the paper guide to the left edge of the sheet of labels.
Step 2: Customize the print settings
1Choose a paper size and orientation:
aFrom the software program, choose File Page Setup.
bFrom the Paper Size menu, choose A4 or U.S. Letter.
cFrom Orientation, make sure that you select portrait orientation.
dClick OK.
2Choose a paper type and print quality:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Paper Type/Quality.
cFrom the Paper Type pop-up menu, choose Plain.
dFrom Pr int Quality, select your preferred print quality. Normal is the default.
Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer
to print.
Printing labels
28
Step 3: Print yo ur labels
Click Print.
Note: The paper exit tray holds up to 10 sheets of labels. To print more than 10 sheets,
remove the first 10 sheets, and then continue printing.
Printing handouts
You can conserve paper by printing han douts. Handouts are mult iple pages of a document printed on
a sheet of paper. You can load up to 100 sheets of paper, depending on the thi ckness of the paper.
Step 1: Load the paper
•I f your paper includes instructions, read them car e fully.
•Load the paper vertically against the right side of the paper support.
•Make sure your paper is not used or damaged.
•Make sure the print side is facing you.
•Do not force the paper into the printer.
Printing handouts
29
•Squeeze and slide the paper guide to the left edge of the paper.
Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.
Step 2: Customize the print settings
You can print your handouts on one side or on both sides of the paper.
1Choose a paper size and orientation:
aFrom the software program, choose File Page Setup.
bFrom the PaperSize pop-up menu, choose a paper size . To use a custom pap er siz e, see
“Printing on custom size paper” on page 42.
cFrom Orientation, cli ck the portrait or landscape icon.
dClick OK.
2Choose a layout:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Layout.
cClick Pages/Sheet.
dFrom the Pages/Sheet pop-up menu, choose the number of pages you want to print on
one sheet.
The displayed graphic shows you how the printed page will look.
eIf you want to print a border around each page, click Print Borders.
Printing handouts
30
3If you are printing your handouts on one side of the paper, continue with “Step 3: Print your
handouts”.
To print your handouts on both sides of the paper:
aClick Print on Both Sides.
bClick the graphic for the binding edge (top flip or side flip).
If you select top flip, the pages of your handouts turn like the pages of a legal pad. If you
select side flip, the pages of your handouts turn like the pages of a magazine .
cContinue with the next step to print your handouts.
Step 3: Print your handouts
1Click Print.
If you formatted your handouts to print on one side of each page, you are finished.
If you formatted your handouts to print on both sides of each page, continue with the next
step.
2After the first half of your handouts prints, your printer software prompts you to reload the
paper. Load the paper and the reloading instruction page with the printed side facing away
from you and the arrows pointing down into the paper support.
3Click Continue.
Printing handouts
31
Printing iron-on transfers
You can load up to 100 iron-on transfers, depending on their thickness. You may want to print your
image on plain paper before printing it on an iron-on transfer. This ensures you do not waste iro n-on
transfers perfecting the image you want to print. When the image prints to y our satisfaction, load the
iron-on transfers.
Note: For best results, load iron-on tr ansfers one at a time.
Step 1: Load the iron-on transfers
•I f your iron-on transfers include instructions, read them carefully.
•Load the iron-on transfers vertically against the right side of the paper support.
•Make sure your iron-on transfers are not used or damaged.
•Make sure the print (blank) side is facing you.
•Do not force the iron-on transfers into the printer.
Printing iron-on transfers
32
•Squeeze and slide the paper guide to the left edge of the iron-on transfers.
Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.
Step 2: Customize the print settings
1Choose a paper size:
aFrom the software program, choose File Page Setup.
bFrom the Paper Size pop-up menu, choose A4 or U.S. Letter.
cClick OK.
2Choose a paper type and print quality:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Paper Type/Quality.
cFrom the Paper Type pop-up menu, choose Iron-On Transfer.
Note: Choosing Iron-On T ransf er automatical ly mirrors the image y ou want to print. Make
sure you do not select an option from your software program that will mirror your
image.
dFrom Pr intQuality, select your preferred print quality. Normal is the default.
Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer
to print.
Step 3: Print your iron-on transfers
Click Print.
Note: T o prevent smudgi ng, remo v e each iron-on t rans f er as it e xits the printe r, and then
let it dry before stacking. You can also set extra time between pages as they exit
the printer. For help, see the entry on “Wait for pages to dry” on page 8.
Printing iron-on transfers
33
Printing transparencies
You can load up to 50 transparencies, dependi ng on the thickness of the transparencies.
Step 1: Load the transparencies
•Use t ransparencies designed for inkjet printers.
•I f the tr anspar encies have paper bac king sheet s , make sure you separate the paper fr om the
transparencies before you load them.
•If your transparencies include instructions, read them carefully.
•Load the transparencies vertically against the right side of the paper support.
•Make sure your transpar encies are not used or damaged.
•Make sure the rough (print) side of the transparencies is facing you. If the transparencies
have a removable strip, make sure each strip is facing away and down tow ard the printer.
•Do not force the transparencies into the printer.
•Squeeze and slide the paper guide to the left edge of the transparencies.
Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.
Printing transparencies
34
Step 2: Customize the print settings
1Choose a paper size and orientation:
aFrom the software program, choose File Page Setup.
bFrom the Paper Size pop-up menu, choose A4 or U.S. Letter.
cFrom Orientation, cli ck the portrait or landscape icon.
dClick OK.
2Choose a paper type and print quality:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Paper Type/Quality.
cFrom the Paper Type menu, choose Transparency.
dFrom Pr int Quality, select your preferred print quality. Normal is the default.
Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer
to print.
Step 3: Print your transparencies
Click Print.
Note: T o pre vent smudging, remo ve eac h transparency as it e xits the printer , and t hen let
it dry before stacking. You can also set extra time between pages as the y exit the
printer. For help, see the entry “Wait for pages to dry” on page 8. Transparencies
may require up to 15 minut es to dry.
Printing transparencies
35
Printing your document in reverse order
Step 1: Load the paper
•Load the paper vertically against the right side of the paper support.
•Make sure the print side is facing you.
•Do not force the paper into the printer.
•Squeeze and slide the paper guide to the left edge of the paper.
Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.
Step 2: Customize the print settings
1Choose a paper size and orientation:
aFrom the software program, choose File Page Setup.
bFrom the Paper Size pop-up menu, choose the paper size for your document.
cFrom Orientation, cli ck the portrait or landscape icon.
dClick OK.
Printing your document in reverse order
36
2Choose a layout for the document:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Layout.
cMake sure that the Print Last Page First check box is selected.
3Continue to customize your document based on your paper type.
Step 3: Print your document
Click Print.
Note: The paper exit tray holds up to 50 sheets of paper. If you want to print more than
50 sheets, remove the first 50 sheets, and then continue print ing.
Printing a banner
Note: Some software programs and some operating systems do not support banner
printing.
Step 1: Load the banner paper
Make sure your banner paper is not used or damaged.
1Remove any paper from the paper support.
2Tear off enough pages for the banner including one extra sheet, and then place them behind
the printer .
Printing a banner
37
3Load the unattached leading edge of the first page into the printer with the right side against
the paper support.
Note: Forcing the paper too far into the printer may cause a paper jam. For help, see
“Printer has a paper jam” on page 61.
4Squeeze and slide the paper guide to the left edge of the banner paper.
Step 2: Customize the print settings
1Choose a paper size and orientation:
aFrom the software program, choose File Page Setup.
bFrom the Paper Size pop-up menu, choose Banner (A4) or Banner (Letter).
Note: If you do not choose the correct paper size, the banner paper may cause a paper
jam. For help, see “Printer has a paper jam” on page 61.
cFrom Orientation, cli ck the portrait or landscape icon.
dClick OK.
Printing a banner
38
2Choose a paper type, print quality, and layout:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Paper Type/Quality.
cFrom the Paper Type pop-up menu, choose Plain.
dFrom Pr int Quality, select your preferred print quality. Normal is the default.
Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer
to print.
eChoose Layout from the pop-up menu in the upper left corner.
fMake sure that the Print Last Page First check box is not selected.
Step 3: Print your banner
1Click Print.
2When the banner is finished printing:
aPress and hold the button for about five seconds to feed any extra paper through the
printer.
bTear the banner paper on the perf orated line.
Printing a poster
You can enlarge a single page image to print on m ulti ple pages and cr eat e a post er. Poster sizes ar e
2x2 (four pages), 3x3 (nine pages), and 4x4 (16 pages).
Depending on your softw are program, you ma y need to resize your poster text, choose a font type
and style, and adjust the document layout before you print.
Printing a poster
39
Step 1: Load the paper
•Load the paper vertically against the right side of the paper support.
•Make sure your paper is not used or damaged.
•Do not force the paper into the printer.
•Squeeze and slide the paper guide to the left edge of the paper.
Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.
Step 2: Customize the print settings
1Choose a paper size and orientation:
aFrom the software program, choose File Page Setup.
bFrom the Paper Size pop-up menu, choose a paper size.
Note: Make sure that Banner and Env elope are not sel ected as these are not comp atible
with Poster.
cFrom Orientation, cli ck the portrait or landscape icon.
Printing a poster
40
dClick OK.
2Choose a paper type and print quality:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Paper Type/Quality.
cFrom the Paper Type pop-up menu, choose Plain.
dFrom Pr int Quality, select your preferred print quality. Normal is the default.
Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer
to print.
3Choose a layout:
aWith the Print dialog box open, choose Layout from the pop-up menu in the upper left
corner.
bClick Poster.
cSelect a poster size. Valid values are 2x2 (four pages), 3x3 (nine pages), and
4x4 (16 pages).
Step 3: Print your poster
Click Print.
Step 4: Assemble your poster
1On each printed page, trim the white edges from two adjacent sides. For example, trim the
white edge from the top and left sides of each page.
Trimmed edges
Printed pages with
the white edge
trimmed from two
adjacent si des
Untrimmed edges
2Arrange the pages so that every trimmed edge overlap an untrimmed edge (the white edge).
Printing a poster
41
3Tape the backs of the pages together.
4To complete your poster , trim any remaining white edges.
Printing on custom size paper
You can load up to 100 sheets of custom size paper at a time, dependi ng on the thi ckness of the
paper.
Step 1: Load the custom size paper
•Load the paper vertically against the right side of the paper support.
•Make sure your paper is not used or damaged.
•Make sure the paper size fits within these dimensions:
–Width: 76 to 216 mm (3 to 8.5 in.)
–Height: 127 to 355.6 mm (5 to 14 in.)
•Make sure the print side is facing you.
•Do not force the paper into the printer.
•Squeeze and slide the paper guide to the left edge of the paper.
Printing on custom size paper
42
Step 2: Customize the print settings
1Create a custom paper size:
aFrom the software program, choose File Page Setup.
bFrom the Paper Size pop-up menu, choose Edit Custom P aper Sizes, and then click
New.
cFrom the Units pop-up menu, choose in. (inches) or mm (millimeters), and then type the
dimensions for y our custom paper size.
dFrom the Kind pop-up menu, choose Letter, Envelope, Card, or Photo and then type a
name for your custom paper size in the Paper Size Name box.
eClick Save, and then click Done.
fClick OK on the Page Setup dialog box.
2Continue to customize your document based on your paper type.
Step 3: Print your document
1From the software program, choose File Print.
2Click Print.
Printing on custom size paper
43
3
Maintenance
Replacing the print cartridges
The Z600 Series uses the following cartridges:
Item:Part number:
Black cartridge16 or 17
Color cartridge26 or 27
Note: You can use the printer with just a color cartridge or just a black cartridge.
For information about ordering supplies, see page 50.
Remove the used cartridges
1Make sure the power light is on.
2Raise the front cov er.
The cartridge carrier moves to the loading position, unless the printer is busy.
Maintenance
44
3Lift the cartridge carrier lids.
4Remove the used cartridges. Store them in an airtight container or dispose of them properly.
Install the cartridges
1If you are installing new cartridges, remove the sticker and transparent tape from the backs
and bottoms of the cartridges.
Warning: Do not touch or remove the gold contact areas on the backs and bottoms of the
cartridges.
Replacing the print cartridges
45
2Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier.
Note: T o e xtend the lif e of y our color cartridge and improve printing speed, install a b lack
cartridge along with the color cartridge.
3Snap the lids closed.
4Close the front cov er.
Note: The front cover must be closed to start a print job.
Replacing the print cartridges
46
Specify cartridge settings in the printer software
Before you specify the print cartridge settings in the printer software, install the cartridges. For help,
see “Install the cartridges” on page 45.
1From the Apple men u , choose Control Panels Z600 Series Control Panel.
2From the Cartridges tab, cli ck Install/Change Cartridge.
The Cartridge Setup dialog box appears. Follow the instruction on the screen to install the
cartridges.
3Click Continue.
The Cartridge Verific ation dialog box appears.
4Select the part numbers of the cartridges you are installing.
5Select Yes, it is old if the cartridge has been used befo re, or No, it is new if th e cartridge has
not been used before.
Note: If an old cartridge is incorrectly ident ified as ne w cartridge, ink le v els in the Cont rol
Panel may be incorrect.
6Click OK.
Aligning the print cartridges
Typically, you only align print cartridges after installing or replacing a cartridge. However, you may
also need to align cartridges when:
•Characters are improperly formed or are misaligned at the left margin.
•Vertical, straight lines are wavy.
To align the cartridges:
1Load paper.
2From the Apple men u , choose Control Panels Z600 Series Control Panel.
3From the Cartridges tab, cli ck Align Cartridges.
The CartridgeAlignment dialog box appears.
4Click Continue to print the alignment page.
The alignment page prints.
5Find the number under the darkest arrow for each alignment group on the printed alignment
page.
Specify cartridge settings in the printer software
47
6On the screen, use the arrows in the Align Cartridge dialog box to select the number that
matches the darkest arrow on the printed page for each alignment group.
7Click OK.
If the alignment page does not print, see “Alignment page does not print” on page 58.
Improving print quality
If you are not satisfied wit h the print quality of your document, first make sure you:
•Use the approp riate paper f or the document. For example, use photo paper if y ou are printing
a photo.
•Use paper that is heavier, bright white, or coated.
•Select a higher print quality:
aFrom the software program, choose File Print.
bFrom the pop-up menu in the upper left corner, choose Paper Type/Quality.
cSelect Better or Best.
If your document still does not have the print quality you want, follo w these steps:
1Reinsert the print cartridges.
aRemove the print cartridges. For help, see “Remove the used cartridges” on page 44.
bInsert the print cartridges. For help, see “Install the cartridges” on page 45.
cPrint your document again.
dIf print quality has not improved, clean the print cartridge nozzles.
2Clean the print cartridge nozzles.
aLoad paper.
bFrom the Apple menu, choose Control Panels Z600 Series Control Panel.
cFrom the Cartridges tab, cli ck Clean Print Nozzles.
A nozzle page prints forcing ink through the nozzles to clean any that are clogged.
dPrint your document again to verify that your print quality has improved.
eTo further improve print quality, continue with step 3.
Improving print quality
48
3Wipe the print cartridge nozzles and contacts.
If the print quality does not improve after cleaning the print cartridge nozzles, there may be
dried ink on the nozzles or contacts.
aRemove the print cartridges. For help, see “Remove the used cartridges” on page 44.
bDampen a clean, lint-free cloth with water.
cGently hold the cloth against the nozzles for about three seconds, and then wipe in the
direction shown.
Nozzles
dUsing another clean section of the cloth, gently hold the cloth against the contact s for
about three seconds, and then wipe in the direction shown.
Contacts
eAllow the nozzles and contacts to dry completely.
fReinstall the print cartridges, and then print your docume nt again.
If the print quality has not improved, try cleaning the print cartridge nozzles up to two more times.
If print quality is still unsatisfactory, replace your print cartridges. For help, see “Replacing the print
cartridges” on page 44.
Preserving the print cartridges
To ensure the longest life from your print cartridges and optimum performance from your printer:
•Keep a new print cartridge in its packaging until you are ready to install it.
•Do not r emove a print cartridge from the printer except to replace, clean, or store it in an
airtight container. The print cartridges do not print correctly if left e xposed for an extended
period.
Lexmark’ s printer warr anty does not cov er repa ir of f ai lures or damag e caused by a ref illed cartridge.
We do not recommend the use of refilled cartridges. Refilling cartridges can affect print quality and
cause damage to the printer. For best results, use Lexmark supplies.
Preserving the print cartridges
49
Ordering supplies
To order supplies or locate a dealer near you, contact the Lexmark Web site at www.lexmark.com.
Item:Part number:
Color cartridge26 or 27
Black cartridge16 or 17
USB cable12A2405
Ordering supplies
50
4
Setup troub leshooting
Troubleshooting checklist
Is the power supply firmly attached to y our printer and a properly gr ounded electrical outl et?
Are both your printer and computer on? If you are usi ng your printer on a network, make
sure your computer is connected to the net work, your Lexmark adapter is on, and all
indicator lights are on. For more information, refer to the adapter documentation.
Is your USB cable securely attached to your printer and to your computer or Lexmark
adapter?
Is the printer light blinking? If it is, see “Understanding error messages and flashing lights”
on page 56.
Did you remov e the sticker and transparent tape from the backs and bottoms of both print
cartridges?
Did you install the print cartridges correctly? For help, see “Install the cartridges” on
page 45.
Is the paper loaded correctly? Make sure you do not push the paper too far into the printer.
If the paper f eed light i s blink ing, see “U nderstanding error messages and fla shing lights” on
page 56.
Did you install the printer soft ware correctly?
From the Apple menu, choose Control Panels Z600 Series Control Panel.
If there is no Control Panel for your printer, install the printer software.
Setup troubleshooting
51
Is the printer set as the default printer?
To set the printer to be the default printer:
1From your desktop, click the Z600 Series printer icon.
2From the Printing menu, choose Set Default Printer.
Is your printer directly connected to your computer? If it is connected through an external
device such as a USB hub, switch box, scanner, or fax machine, follow these corrective
steps:
1Disconnect your printer from any external de vices.
2Connect your printer dir ectly to your computer with a USB cab le.
3Print a test page.
aFrom the Apple menu, choose Control Panels Z600 Series Control Panel.
bFrom the Cartridges tab, click Print Test Page.
•I f the test page prints , the printer is w orking properly. The initial prob lem may
be due to your external devices, not your printer. Check the documentation
that comes with your external devices for help.
•I f the test page does not print, refer to the printer sof tware Help for further
troubleshooting information. See also “Test page does not print” on page 58.
When I insert the printer software CD, nothing happens
1Close all open software programs.
2Remove the printer software CD.
3Restart your computer.
4When your desktop appears, insert the printer software CD.
The Lexmark Z600 Series CD icon is created on your desktop.
5Follo w the instructions in “Installing the printer softw are” on page 53 to complete the printer
software installation.
Solving printer software installation problems
If the printer software does not install properly, a communications error message appears when you
try to print. You may need to uninstall the printer softw are, and then reinstall it.
When I insert the printer software CD, nothing happens
52
Uninstal li n g the printer so ft ware
There are two ways to uninstall the printer software. One way to uninstall it is as follows:
1From your desktop, double-click the Lexmark Z600 Series CD icon. If the CD icon is not on
your desktop, insert the printer software CD to relaunch it.
The Lexmark Z600 Series CD menu appears.
2Double-click Install.
3Click Uninstall.
4Follow the steps on your screen to complete uninstallation.
Another way to uninstall the printer software is as follows:
1From your desktop, double-click the Z600 Series Printer folder.
The Z600 Series Printer menu appears.
2Double-click the Z600 Series Uninstaller.
3Click Uninstall.
4Follow the steps on your screen to complete uninstallation.
5Click OK when you get the notification that uninstallation is successful.
6Restart the computer before reinstalling the printer software.
Installing the printer software
You can install the printer softw ar e using t he printer sof tw a re CD that comes with your printer, or you
can download it from the Lexmark Web site at www.lexmark.com.
Using the CD that comes with your printer
1Close all open software programs.
2When your desktop appears, insert the printer software CD.
The Lexmark Z600 Series CD icon is created on your desktop.
3Double-click the Lexmark Z600 Series CD icon.
The Lexmark Z600 Series CD menu appears.
4Double-click Install.
5Click Install and Agree.
Solving printer softwar e in stal l a ti on pr oblems
53
6Choose the country or region closest to you, and then click Continue.
Note: If the PrinterSelection or the NewNetworkPrinterFound dial og box appears,
follo w t he instructi ons di splayed. Click the? on the screen or contact y our net w ork
administrator for help.
7Follo w the instructions on your screen to complete printer software installation.
8When printer software installati on is complete, you can:
•Regi ster your printer on the Internet.
•Print a test page to observ e your printer in action.
•Check for special offers (United States and Canada only).
9Click Finished when you are done.
10The Z600 Series printer icon is automatically created on your desk top. You are now ready to
start using your Lexmark Z600 Series printer.
Using the World Wide Web
1Make sure Stuffit Expander is loaded on your system.
2From the Lexmark Web site, www.lexmark.com, select the appropriate driver for your
operating system.
3Click the binhex (.hqx) file to download and install.
4Use Stuffit Expander to expand the file on your desktop.
5Double-click WEB INSTALLER.
6Follo w the instructions on your screen to install the printer soft ware.
Note: If either the Printer Selection or the New Network Printer Found dialog box
appears, f ollow the inst ructions display ed. Clic k the ? on the screen or contact y our
network administrator for help.
Solving printer softwar e in stal l a ti on pr oblems
54
5
General troub leshooting
For information about:See page:
Solving network printing problems, if the printer is connected to a network adapter55
Understanding error messages and flashing lights56
Resolving unsuccessful or slow printing57
Recovering when your computer stops responding59
Clearing paper misfeeds or jams60
Solving print quality problems61
Solving specialty media problems64
Solving network printing problems, if the printer is connected to
a network adapter
For help, first see “Solving printer software installation problems” on page 52.
If one or more of the following conditions applies to your network printer, continue with “Entering an
IP address” in the next section.
•Your printer is li sted as unc onfi gured in the Net work Printer Configuration dialog bo x or in t he
Printer Selection dialog box.
•Your printer is on a remote subnet.
If none of these conditions apply, continue with “Troubleshooting your network printer” on page 56.
Entering an IP address
To enter an IP address and set up your network printer:
1Open the Z600 Series Control Panel.
2From the Advanced menu, choose Network Printer Configuration.
General troubleshooting
55
3From the dialog box:
Click:To:
A printer from the list of
available network printers, and
then Configure...
Add Remote...Expand the printer list to include printers on a remote subnet.
The IP address of your network printer is set.
Enter an available IP address for the selected printer. For help selecting an
IP address, refer to the documentation you used to set up your network, or
contact your network administrator.
• If you click Add Single Printer, enter the IP address for the printer you
want to add.
• If you click Search Subnet, enter the IP address of the subnet you want
to scan. Any remote printers found are added to the printer list. These
printers are saved in the list if a printer is added in the Control Panel.
4Close the Control Panel .
Troubleshooting your network printer
Try these solutions when you cannot print to your network printer:
1Make sure your printer is connected to a working network connection.
2If you are using a Lexmark adapter, make sure all of the indicator lights are on. For help
locating these lights, refer to the adapter documentation.
3Make sure the printer software is installed correctly:
aFrom the Apple men u , choose Control Panels.
bIf the Control Panel f or your printer does not appear, install the printer software. For help,
see “Installing the printer software” on page 53.
4Try printing a test page. For help, see “Printing a test page” on page 58.
If the test page does not print, see “Test page does not print” on page 58.
Understanding error messages and flashing lights
Use this section to understand printer software error messages on your computer screen and
blinking lights on your printer.For information about lights on a Lexmark adapter, refer to the adapter
documentation.
Paper Jam message
For help clearing a paper jam, see “Printer has a paper jam” on page 61.
Understanding error message s and flashing lights
56
Ink Low message
A print cartridge is running out of ink. To order a new cartridge or locate a dealer near you, see
“Ordering supplies” on page 50, or contact the Lexmark Web site at www.lexmark.com. For help in
replacing the cartridges, see “Replacing the print cartridges” on page 44.
Button is blinking
Check your computer screen for error messages.
•I f the printer is out of paper:
1Load paper.
2Press the button.
•If the printer has a paper jam, see “Printer has a paper jam” on page 61.
Resolving unsuccessful or slow printing
The following topics can help you correct unsuccessful or slow printing.
Printer is plugged in, but does not print
Make sure:
•The printer is on and the printer cable is securely attached at both ends . If your printer is
connected to a network, make sure the Lexmark adapter is on and all indicator lights are on.
For help, refer to the adapter documentation.
•The paper is loaded correctly and not pushed too far into the printer. If the paper is jammed,
see “Clearing paper misfeeds or jams” on page 60.
•The printer is not held or paused. To check the printer status:
1From your desktop, double-click the Z600 Series printer icon.
2Make sure the Hold button is not selected.
Resolving unsuccessful or slow printing
57
•The printer is set as the default printer. To set the printer as the default:
1From your desktop, double-click the Z600 Series printer icon.
2From the Printing menu, choose Select Default Printer.
After you check these items, try printing a test page.
Printing a test page
1From the Apple men u , choose Control Panels Z600 Series Control Panel.
2From the Cartridges tab, cli ck Print Test Page.
•If the test page prints, the printer is working properly.
•I f the t est page does not p rint, conti nue wit h the following section or ref er to t he printer
software Help for fur ther troubleshooting information.
Test page does not print
For help, first see “Troubleshooting checklist” on page 51, and then:
•I f the paper is jammed, see “Clearing paper misfeeds or jams” on page 60.
•Make sure the printer is not held or paused. To check the printer status:
1From your desktop, double-click the Z600 Series printer icon.
2Make sure the Hold button is not selected.
3Try printing your test page again. If it still does not print, see:
–“Solving printer software installation problems” on page 52
–“Solving network printing problems, if the printer is connected to a network adapter”
on page 55
–“Resolving unsuccessful or slow printing” on page 57
Alignment page does not print
Make sure:
•You completel y removed the transparent tape and sticker from the back and bottom of the
print cartridges.
•You ins tal led the cartridges correctly. For help, see “Install the cartridges” on page 45.
•You loa ded the paper correctly and did not force the paper into the printer.
•I f you are connected to a network with a Lexmark adapter, the indicator lights are on. For
more information, see the adapter documentation.
Resolving unsuccessful or slow printing
58
Printer ejects a blank page after appearing to print
Make sure:
•You remove the sticker and transparent tape from the backs and bottoms of the print
cartridges. For help, see “Install the cartridges” on page 45.
•Your cartridge does not hav e cl ogged nozzles . Try cleaning the print cartridge nozzles. Foll ow
the steps in “Improving print quality” on page 48.
Printer prints very slowly
•Close any software programs not i n use.
•Check the document you are printing. Photos and graphics may take longer to print than
regular text. Documents that are large or that contain back ground images may also take
longer to print.
•Chec k the printer to see if another document is printing. Print jobs are printed in t he order the
printer receives th em.
•Decrease the print quality setting to Normal or Quick Print.
Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer
to print.
Recovering when your computer stops responding
If your computer loc ks up while your document is printing, turn off the printer and the computer.
When you turn them back on, the printer may attempt to start printing your job again. This could
cause your system to loc k up again.
One way to rec over:
1Disconnect the printer cable from your computer.
2Restart your computer.
3Delete the print job:
aFrom your desktop, double-click the Z600 Series printer icon.
The Z600 Series dialog box appears, listing all pending or stalled print jobs.
bChoose Printing Stop Print Queue.
4Plug the printer cable back into the computer.
Another way to recover:
1Turn the printer and the computer off.
2Press and hold the Shift key and turn the computer on.
Recovering when your computer stops responding
59
3Continue to hold the Shift key until you see the Mac OS screen and the words
Extensions Off.
4Release the Shift key.
5Locate the Z600 Series printer icon on your desktop and double-click it.
6Drag your print jobs to the trash can.
7Restart the computer to enable extensions.
Clearing paper misfeeds or jams
The followi ng topics can help you correct paper misfeeds or jams.
Paper misfeeds or multiple sheets feed
Make sure:
•The edges of your paper are not curled.
•Your paper is designed for inkjet printers.
•A piece of paper from a previous print job is not jammed.
•You do not l oad too much paper. Depending on the thickness of the paper, you can load up to
100 sheets of paper, 50 transparencies, 25 labels or cards, or 10 envelopes.
•You do not force the paper into the printer.
•The paper guide is against the left edge of the paper.
•The paper guide does not cause the paper to bow.
•The printe r is on a flat, level surface .
•The printer settings you hav e chosen are correct for the type of document you are printing.
For help, see “Printing ideas” on page 12.
Printer does not feed specialty media
Make sure:
•You loa d the speci alty media vertically against the right side of the paper support. Squeeze
and slide the paper guide t o the left e dge of the special ty media. F or he lp , see “Printing i deas”
on page 12.
•You choose the approp riate specialty media size. See “P age Setup dialog bo x” on page 7 and
“Print dialog box” on page 8.
•You are using a specialty media size supported by your printer.
Clearing paper misfeeds or jams
60
•Your software program is designed to print your specialty media. For help, check your
software program documentation.
•The specialty media is not jammed. For help, see “Printer has a paper jam” in the following
section.
•Your printer is not held or paused. To check the printer status:
1From your desktop, double-click the Z600 Series printer icon.
2From the Printing menu, make sure Start Print Queue is select ed .
Printer has a paper jam
If the paper is lodged too far into the printer and cannot be removed:
1Turn the printer off.
2Turn the printer back on.
3If the printer does not automatically eject the page:
aTurn the printer off.
bPull firmly on the paper to remove it.
If you cannot reach the paper, raise the front cover, pull the paper out, and then close the
front cover.
cTurn the printer on.
Note: Do not force the paper into the printer.
Solving print quality problems
If print quality is unsatisfactory, you may need to adjust your margin settin gs, choose a higher print
quality, align the print cartridges, or clean the nozzles.
The followi ng topics can help you improve print quality.
Print is too dark or smudged
•Make sure the paper is straight and not wrinkled.
•Let the ink dry completely before handling the paper. You can also set extra time between
pages as they exit the printer. For help, see the entry “Wait for pages to dry” on page 8.
•Make sure the paper type and paper size settings in the printer software match the paper
loaded in the printer. For help, see “Understanding the printer software” on page 6.
•Make sure the print quality setting is appropriate for the paper type.
Solving print quality problems
61
•Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on
page 48.
V ertical strai ght lines ar e not smooth
To improve the print quality of vertical straight lines in tables, borders, and graphs:
•Select a higher print quality.
•Try aligning the print cartridges. For help, see “Aligning the print cartridges” on page 47.
•Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on
page 48.
Print smears on the page
•You can se t ext ra time betw een pages as the y ex it the printer. For help, see the entry “Wai t f or
pages to dry” on page 8.
•The next page exi ting the printer may be smearing the ink. Remove each page as it exits the
printer, and th en let it dry completely before stacking.
•Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on
page 48.
Printed pages have alternating bands of light and dark print (intermittent
printing)
•Click Better or Best print quality.
•Print the document i n the foreground rather than in the background. For help, see the entry
“Print in: Foreground” on page 9.
•I f your printer is connected to your computer through a hub or peripheral device, such as a
scanner or fax machine, connect the printer directly to your computer with a USB cable.
•I f your printer is connected to your network, connect th e printe r d irect ly to your computer with
a USB cable.
Solving print quality problems
62
Print quality is poor at the edges
Like other printers , y our printer can not print on the extreme edges of a page. Make s ure mar gins are
set within the following settings.
Margin:Minimum setting:
Left and right• 6.35 mm (0.25 in.) for U.S. Letter, U .S . Legal, Banner Letter, and custom paper sizes
• 3.175 mm (0.125 in.) for envelopes
• 3.37 mm (0.13 in.) for most paper sizes
Top• 1.7 mm (0.067 in.)
Bottom• 12.7 mm (0.5 in.) for black print jobs
• 19 mm (0.75 in.) recommended for color print jobs
Printed characters are improperly formed or misaligned
•Cancel all print jobs and print your job again. To cancel all print jobs:
1From your desktop, double-click the Z600 Series printer icon.
The Z600 Series dialog box appears, listing all pending or stalled print jobs.
2Choose Printing Stop Print Queue.
•Try aligning the print cartridges. For help, see “Aligning the print cartridges” on page 47.
•Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on
page 48.
Colors on the printout differ from the colors on the screen
•A cartridge may be low on ink. For help, see “Replacing the print cartridges” on page 44.
•Use a different paper brand. Each paper brand accepts ink differently and prints with color
variations.
•Disconnect the printer from any extra devices such as scanners, fax machines, or hubs.
Connect it directly to the compute r.
•For ColorSync color matching, choose a profile and rendering intent:
1From the software program, choose File Print.
2From the pop-up menu in the upper left corner, choose Color.
3Click ColorSync Color Matching.
4Choose a printer profile and a rendering intent.
Solving print quality problems
63
•For built-in color matching, choose Natural Color as the document color:
1From the software program, choose File Print.
2From the pop-up menu in the upper left corner, choose Color.
3Click Built-In Color Matching.
4From Document Color, click Natural Color.
Colors on the printout are faded
Try the suggestions listed in “Colors on the printout differ from the colors on the screen” in the
preceding section. If the colors sti ll seem faded, try cleaning the print cartridge nozzles. Follow the
steps in “Improving print quality” on page 48.
Characters are missing or unexpected
Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on page 48.
Photos do not print as expected
•Select a higher print quality.
•Choose photo paper as the paper type.
Solving specialty media problems
The following topics can help solve prob lems with specialty paper.
Glossy/photo papers or transparencies stick together
•Use gl ossy/photo paper or transparency designed for inkjet printers.
•Make sure you loaded the paper correctly (with print side facing you) and selected the
appropriate settings in the printer software. For help, see “Printing photos” on page 13 or
“Printing transparencies” on page 34.
•You can als o set extra time between pages as they exit the printer. For help, see the entry
“Wait for pages to dry” on page 8.
•Remove each page as it exits the printer, and then let it dry completely before stacking.
Transparencies or photos contain white lines
•Make sure you loaded the paper correctly (with print side facing you) and selected the
appropriate settings in the printer software. For he lp, see “Printing transparencies” on
page 34 or “Printing photos” on page 13.
Solving specialty media pr oblems
64
•Select a higher print quality, such as Better or Best.
•Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on
page 48.
Solving specialty media pr oblems
65
Notices
Electronic emission notices
Federal Communications Commission (FCC) compliance information statement
The Lexmark Z600 Series Color Jetprinter, type 4126-001, has been tested and found to comply with the limits f or a Class B digital de vice ,
pursuant to Part 15 of the FCC Rules. Operation is subject to the f ollowing two conditions: (1) this de vice may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by
unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate
this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded
and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use of a substitute cable not
properly shielded and grounded may result in a violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Tec hnology & Serv ices
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232-3000
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation
and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed
for use within certain voltage limits.
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and T echnical Support,
Lexmark International, S.A., Boigny, France.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
The United Kingdom Telecommunications Act 1984
This apparatus is approved under the approval number NS/G/1234/J/100003 f or the indirect connections to the public telecommunications
systems in the United Kingdom.
66
Japanese VCCI notice
67
Glossary
alignment page. A page with printed alignment patterns that ejects from your printer during
cartridge alignment.
alignment values. Numbers corresponding to patterns on the alignment page.
application. See program.
automatic alignment. A feature that automatically aligns the print cartridges.
banner paper. Continuous sheets of perforated inkjet paper designed for banners. Also called
continuous form paper.
booklet. Multiple-page document printed, folded, and bundled to resemble a small book.
bundle. A group of booklet pages that are folded in half and stacked before binding.
cartridge contact. The gold area on your print cartridge that touches the carrier contac ts insid e your
printer.
coated paper. Treated paper designed for high-quality printed images.
collate. A printer software option that lets you automatically print one complete copy of a
multiple-page document before the next copy begins, and so on.
ColorSync. The industry-standard color management technology that ensures color accuracy from
capture to print or online display. It delivers powerful control over color matching at every step of the
workflow process.
configured printer. A printer connected to a network that has been assigned an IP address and
printer name. You must configure a network-cap able printer to access it ov er a network.
continuous form paper. See banner paper.
custom size paper. A non-standard paper size.
default printer. The printer automatically used when you send jobs to print.
default printer settings. Printer software settings defined when the printer is manufactured.
68
driver. See printer software.
duplex. A printer software option that lets you print on both sides of a sheet of paper.
glossy paper. Paper with one glossy side designed for photographs.
handout. Multiple-page document printed on a single sheet of paper. See N-up.
hub. A device used to connect several computers or peripheral devices.
IP (Internet Protocol) address. A 32-bit binary number that identifies the location of a specific
computer on the Internet. Any computer directly connected to the Internet must have an IP address.
label. Self-adhesive paper.
LAN (local area network). A network of two or more computers within a limited area. The
networked computers are often called workstations. A LAN is sometimes ref e rred to as a local
subnet.
landscape orientation. Page orientation in which text runs parallel with the long edge of the paper.
Lexmark adapter. An external device that connects your network-capable printer to a network.
local subnet. See LAN (local area network).
long-edge binding. A printer software option that arranges duplexed pages so they can be bound
along the long side of the pages.
manual alignment. A printer software feature that lets you select print cartridge alignment values.
margin. The blank area between printed text or graphi cs and the edges of a page.
mirror. A printer software option that lets you reverse an image before printing.
N-up. A printer software option that l e ts you print multiple pages of a document on a single sheet of
paper . For example, select 4-up to print reduced images of pages 1 through 4 on the first sheet of
paper, images of pages 5 through 8 on the second sheet, and so on.
natural color. A printer software option used for printing photographs and highly detai led graphic
images.
network. A group of computers, printers, or ot her periphera l devices connected to each other for the
purpose of sharing information.
network adapter. See Lexmark adapter.
network port. (1) A logical connection to a printer across a network. (2) An Input/Output adapter
used to connect a peripheral device, such as a printer, to a network.
69
network printer. A printer made available on a network, not connected directly to your computer.
network-capable printer. A pr inter that you can connect to a network. Some network-capable
printers may require an external network adapter.
operating system. The software that provides the basic functions needed for operating your
computer. For example, Windows 98, Macintosh OS 9, or Macintosh OS X.
paper type sensor. A feature that automatically detects some types of paper loaded in the paper
tray.
parallel cable. A 25-pin cable that connects a peripheral device, such as a printer, to a computer.
parallel port. The 25-pin port on the back of your computer that connects to peripheral devices,
such as a printer, using a parallel cabl e. The parallel port lets your computer communicate with your
printer.
peripheral device. Any external device connected to and controlled by a computer.
photo paper. Treated paper designed for photographs.
plain paper. Paper designed for printing text documents.
portrait orientation. Page orientation in which text runs parallel with the short edge of the paper.
poster. An image printed on multiple sheets of paper that, when assembled, produce an enlarged
version of the original image.
premium paper. Coated paper designed for reports or documents with graphics.
print cartridge. The replaceable unit inside your printer that contains the ink.
print cartridge nozzles. The gold area of the print cartridge that ink flows through before it is
applied to your paper during printing.
print queue. The location on the server where print jobs are stored for printing in the order in which
they are sent.
printer driver. See printer software.
printer port. See USB port.
printer software. (1) The program that lets you select settings to customize your print job. (2) The
program that lets your computer communicate with your printer.
program. Any software loaded on your computer that lets you perform a specific task, such as word
processing or photo editing.
70
remote subnet. A separate network that is connected to your local area network.
reverse order printing. A printer software option that let s you print the last page of your document
first so your pages are in sequential order on the exit tray.
short-edge binding. A printer software option that arranges duplexe d pages so they can be bound
along the short side of the pages.
side flip. A printer software option that arranges duplexed pages so they turn like the pages of a
magazine.
software application. See program.
subnet. A segment of a network that is connected to a larger network. A local area network is
sometimes refe rred to as a local subnet.
top flip. A printer software option that arranges dupl e x ed pages so the y turn lik e the pages of a l egal
pad.
transparency. A see-through sheet of print media that can be displayed on an overhead projector.
unconfigured printer. A printer connected to a network that has not yet been assigned an IP
address.
USB cable. A lightweight, flexible cable that let s your printer communicate with your computer. USB
cables transmit data at much higher speeds than parallel cables.
USB port. A small, rectangular port on the back of your computer that connects to peripheral
devices, such as a printer, using a USB cable. The USB port lets your computer communicate with
your printer at high speeds.
watermark. A light graphic or background text that appears on each page of a document.
71
Index
A
aligning print cartridges 47
B
banding 62
banner paper 37
black cartridge part number 50
booklet
building 27
printing 24
C
cable, part numbers
USB 50
cards 19
cartridges, print
aligning 47
installing 45
ordering 50
part numbers 50
preserving 49
removing 44
replacing 44
cartridges, troubleshooting 51
characters, misformed 63
coated paper 13
color cartridge part number 50
computer locks up 59
conserving color ink 23
Control Panel 10
custom size paper 42
customizing settings
banner 38
booklet 25
cards 20
coated paper 14
custom size paper 43
duplexing
See printing on both sides
of the paper
envelopes 22
glossy paper 14
greeting cards 20
handouts 30
index cards 20
iron-on transfers 33
labels 28
n-up
See handouts
Page Setup dialog box 7
photo cards 20
photo paper 14
plain paper 12
postcards 20
premium paper 16
Print dialog box 8
printing color images in black
and white 24
printing in reverse order 36
printing last page first
See printing in reverse
order
printing on both sides of the
paper 18
transparencies 35
T-shirt transfers
See iron-on transfers
D
dark or smudged print 61
default settings 6
dialog boxes
banner paper 37
booklet 25
cards 19
coated paper 13
custom size paper 42
duplex
See printing on both sides
of the paper
envelopes 21
glossy paper 13
greeting cards 19
handouts 29
index cards 19
iron-on transfers 32
labels 27
photo cards 19
photo paper 13
plain paper 12
postcards 19
premium paper 15
printing on both sides of the
paper 17
transparencies 34
T-shirt transfers
See iron-on transfers
M
margins, minimum settings 63
messages, error
Ink Low 57
Paper Jam 56
N
network, setting up printer 55
n-up printing
See handouts
O
ordering supplies 50
P
page settings, changing 6
Page Setup dialog box 7
paper exit tray 6
paper guide 6
Paper Jam message 56
paper jam, clearing 61
paper misfeeds 60
paper support 6
paper type
customizing settings 8
Paper Type/Quality options 8
part numbers
black cartridge 50
color cartridge 50
USB cable 50
photo cards 19
photo paper 13
pop-up menus
Color 9
Kind 43
Paper Size 38, 40
Paper Type/Quality 8
Units 43
Watermark 7
postcards 19
power supply
connector 6
premium paper 15
print cartridge
aligning 47
installing 45
ordering 50
part num b ers 50
preserving 49
removing 44
replacing 44
Print dialog box 8
print in reverse order 36
print last page first
See print in reverse order
print on both sides of the paper
alignment page 47
banners 37
booklet 24
cards 19
color images in black and
white 23
duplex
See on both sides of the
paper
envelopes 21
greeting cards 19
handouts 29
in reverse order 36
index cards 19
iron-on transfers 32
labels 27
last page first
See in reverse order
multiple pages per sheet
See handouts
n-up
See handouts
on both sides of the paper
17
on custom size paper 42
on premium paper 15
photo cards 19
photos 13
plain paper 12
test page 58
transparencies 34
T-shirt transfers
See iron-on transfers
73
printing problems
blank pages 59
computer stops responding
59
error messages 56
flashing lights 56
general 55
network 55
paper feeding 60
paper jams 61
print quality 61
software 52
specialty paper 64
unsuccessful or slow print ing
57
R
removing print cartridges 44
replacing the print car tridge 44
S
settings, customizing
banner paper 38
booklets 25
cards 20
coated paper 14
custom size paper 43
duplex printing
See print on both sides of
the paper
envelopes 22
glossy paper 14
greeting cards 20
handouts 30
iron-on transfers 33
labels 28
n-up
See handouts
photo cards 20
photo paper 14
plain paper 12
postcards 20
premium paper 16
print color images in black
and white 24
print in reverse order 36
print last page first
See print in reverse order
print on both sides of the
paper 18
transparencies 35
T-shirt transfers
See iron-on transfers
settings, default 6
software, printer
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc.