Z600 Series Color Jetprinter™
User’s Guide for Mac OS 9
• Setup troubleshooting
A checklist to find solutions to common setup problems.
• Printer overview
Learn about the printer parts and the printer software.
• Printing ideas
How to print several projects on various types of paper.
• Maintenance
Caring for your cartridges and ordering supplies.
• General troubleshooting
Error messages, print quality problems, paper jams, and much more.
January 2003
www.lexmark.com
Edition: January 2003
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.
Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of purchase.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.
© 2003 Lexmark International, Inc. All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
Color Jetprinter is a trademark of Lexmark International, Inc. Other trademarks are the property of their respective owners.
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Chapter 1: Printer overview .......................................................... |
5 |
Understanding the printer parts...................................................................... |
5 |
Understanding the printer software ................................................................ |
6 |
Chapter 2: Printing ideas............................................................. |
12 |
Printing on plain paper ................................................................................. |
12 |
Printing photos ............................................................................................. |
13 |
Printing on premium paper ........................................................................... |
15 |
Printing on both sides of the paper............................................................... |
17 |
Printing cards ............................................................................................... |
19 |
Printing envelopes........................................................................................ |
21 |
Printing color images in black and white ...................................................... |
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Printing a booklet ......................................................................................... |
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Printing labels............................................................................................... |
27 |
Printing handouts ........................................................................................ |
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Printing iron-on transfers .............................................................................. |
32 |
Printing transparencies................................................................................. |
34 |
Printing your document in reverse order ...................................................... |
36 |
Printing a banner.......................................................................................... |
37 |
Printing a poster ........................................................................................... |
39 |
Printing on custom size paper ...................................................................... |
42 |
Chapter 3: Maintenance............................................................... |
44 |
Replacing the print cartridges....................................................................... |
44 |
Specify cartridge settings in the printer software.......................................... |
47 |
Aligning the print cartridges.......................................................................... |
47 |
Improving print quality .................................................................................. |
48 |
Contents
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Preserving the print cartridges ..................................................................... |
49 |
Ordering supplies ......................................................................................... |
50 |
Chapter 4: Setup troubleshooting .............................................. |
51 |
Troubleshooting checklist............................................................................. |
51 |
When I insert the printer software CD, nothing happens.............................. |
52 |
Solving printer software installation problems .............................................. |
52 |
Chapter 5: General troubleshooting........................................... |
55 |
Solving network printing problems, if the printer is connected to |
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a network adapter......................................................................................... |
55 |
Understanding error messages and flashing lights ...................................... |
56 |
Resolving unsuccessful or slow printing....................................................... |
57 |
Recovering when your computer stops responding ..................................... |
59 |
Clearing paper misfeeds or jams.................................................................. |
60 |
Solving print quality problems ...................................................................... |
61 |
Solving specialty media problems ................................................................ |
64 |
Notices ........................................................................................... |
66 |
Glossary......................................................................................... |
68 |
Index............................................................................................... |
72 |
Contents
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1 |
Printer overview |
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Button
Paper support
Front cover
Paper guide
Paper exit tray
USB cable connector |
Power supply connector |
Printer overview
5
Use this: |
When you want to: |
Button |
• Turn the printer on or off. |
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• Eject paper from the printer. |
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• Cancel print jobs. |
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• Check the printer status. For more information, see “Understanding error |
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messages and flashing lights” on page 56. |
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Front cover |
• Install or change print cartridges. |
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• Clear a paper jam. |
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Paper exit tray |
Stack paper after printing. |
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Paper guide |
Make sure paper feeds correctly into the printer. |
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Paper support |
Keep paper straight in the printer. |
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Power supply connector |
Connect the power supply to the printer. |
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USB cable connector |
Connect the printer to the computer with a USB cable. |
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Your printer integrates with the Page Setup dialog box and Print dialog box that come with Mac OS 9. The CD that comes with your printer also includes the Control Panel.
To customize the settings for your document, refer to the “Page Setup dialog box” on page 7 and the “Print dialog box” on page 8. For more information on which settings to select for your document, see “Printing ideas” on page 12. When you install the printer software, the Page Setup and Print dialog boxes are set to these default settings:
Print Quality: Normal |
Paper Type: Plain |
Paper Size: A4 or Letter |
Orientation: Portrait |
Understanding the printer software
6
While the document you want to print is open, use the Page Setup dialog box to select settings such as paper size. To customize the settings in the Page Setup dialog box:
1 From the software program, choose File Page Setup.
2 Change the settings as needed.
From the pop-up |
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menu in the upper |
Make selections |
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left corner, choose: |
from: |
When you want to: |
General |
Paper Size |
Choose a paper size or create a custom paper size. |
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Scaling |
Change the scaling value of your document. Valid values are |
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between 25% and 400%. |
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Orientation |
Choose between portrait and landscape. |
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Watermark |
Watermark |
Choose a watermark design. |
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Density |
Adjust from light to heavy watermark imprint. |
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Scaling |
Resize your watermark design. |
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Your current software program |
Select program-specific options for printing. The program |
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name and the options available vary according to the program |
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used. |
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Note: For more information about these settings, click Help.
3 Click OK to apply the settings and close the Page Setup dialog box.
Understanding the printer software
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While your document is open, you can use the Print dialog box to select settings that affect the appearance of your document. To customize the settings in the Print dialog box:
1 From the software program, choose File Print.
2 Change the settings as needed.
From the |
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pop-up menu |
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in the upper |
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left corner, |
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choose: |
Select: |
When you want to: |
General |
Copies |
Specify the number of copies to print (from 1 to 999). |
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Collated |
Sort multiple copy jobs. |
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Pages |
Print all of the pages in a document or print a range of pages. |
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Wait for |
Add more time between pages as they exit the printer. Select this option when |
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pages to dry |
you want to keep documents from smearing. |
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Paper Type/ |
Paper Type |
Choose Plain (default), Coated, Transparency, Iron-On Transfer, or Glossy/ |
Quality |
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Photo Paper. |
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Print Quality |
Click Quick Print, Normal, Better, or Best. |
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Normal print quality is recommended for most documents. Higher print quality |
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settings result in better quality documents, but take longer to print. |
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Understanding the printer software
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From the |
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pop-up menu |
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in the upper |
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left corner, |
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choose: |
Select: |
When you want to: |
Layout |
Booklet |
Print a booklet. |
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Poster |
Print a poster. |
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Pages/ |
• Print multiple pages on a single sheet of paper. |
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Sheet |
• Print your document with borders. |
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Print Last |
Print the pages in reverse order so the first page of your document is on top of |
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Page First |
the stack in the paper exit tray. |
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Print on |
• Print your document on both sides of the paper. |
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Both Sides |
• Choose a binding edge (side flip or top flip). |
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Color |
ColorSync |
• Choose your printer’s profile from a list of saved color profiles and settings |
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Color |
obtained from ColorSync. |
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Matching |
• Set the document intent. Choose from Automatic, Photographic, or |
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Business Graphics. |
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Built-In |
Choose the appropriate type of color for your document. |
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Color |
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Matching |
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Background |
Print in: |
Print when you have limited system resources. |
Printing |
Foreground |
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Print in: |
Print most documents. Background printing is recommended for all jobs |
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Background |
unless a problem occurs. |
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Print Time |
• Mark a print job Urgent. |
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• Set the Normal print time (default). |
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• Select an exact date and time for the document to print. |
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• Put a print job on hold. |
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Your current software |
Select program-specific options for printing. The program name and the |
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program |
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options available vary according to the program used. |
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Note: If you want more information about the settings in the Print dialog box, click Help.
3To save your settings for future print jobs, click Save Settings.
4To change your settings back to the original factory settings, click Revert to Defaults.
5Click Print to apply your settings and print your document.
Understanding the printer software
9
Use the Control Panel to monitor your printer and printer supplies. You can:
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Install/change cartridges |
• Print a test page |
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Align cartridges |
• Obtain information on ordering supplies |
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Clean print nozzles |
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Obtain software version information |
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Select a printer |
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Configure a network printer |
Using the Control Panel
1 From the Apple menu, choose Control Panels Z600 Series Control Panel.
Click: |
Select: |
When you want to: |
Cartridges tab |
Install/Change |
Specify cartridge settings in the printer software when installing or |
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Cartridge |
changing the cartridges. For more information, see “Remove the used |
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cartridges” on page 44. |
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Align Cartridges |
Align the cartridges. For more information, see “Aligning the print |
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cartridges” on page 47. |
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Understanding the printer software
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Click: |
Select: |
When you want to: |
Cartridges tab |
Clean Print |
Improve print quality by cleaning clogged print nozzles. For more |
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Nozzles |
information, see “Clean the print cartridge nozzles.” on page 48. |
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Print Test Page |
Verify if your printer is functioning properly. |
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Order Supplies |
Order supplies, such as print cartridges, from the Lexmark Web site. |
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For more information, see “Ordering supplies” on page 50. |
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Offers |
Access the Lexmark Web site for offers. |
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Note: United States and Canada only. |
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About tab |
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Obtain printer software version information. |
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Advanced menu |
Select Printer |
• Select a printer and make it the default printer. |
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• Find the IP address for the selected printer. |
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• Add a printer located on a remote subnet. You can add a single |
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printer or search the subnet for all available printers. |
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• View a list of all USB, USB print sharing, and network printers. |
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Network Printer |
• Configure an unconfigured network printer. |
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Configuration |
• View a list of network printers. |
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2To learn more about what you can do with your printer, click ?.
3Click the button in the upper left corner to close the Control Panel.
Understanding the printer software
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2 |
Printing ideas |
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You can print up to 100 sheets of paper at a time, depending on the thickness of the paper.
•Load the paper vertically against the right side of the paper support.
•Do not force the paper into the printer.
•Squeeze and slide the paper guide to the left side of the paper.
Note: If you are using Letter size paper, adjusting the paper guide may not be necessary.
Printing ideas
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If you are using A4 or letter size paper and you want to print with Normal print quality, you do not need to adjust the settings.
If you are using specialty media, follow the steps for your paper type.
1From the software program, choose File Print.
2Click Print.
Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages, remove the first 50 sheets, and then continue printing.
You can load up to 50 sheets of photo or glossy paper or 100 sheets of coated paper, depending on the thickness of the paper. You may want to print your photos on plain paper before loading photo paper and changing your settings. This ensures that you do not waste photo paper perfecting the image you want to print.
To print on photo cards, see “Printing cards” on page 19.
•For best results, use photo paper designed for inkjet printers.
•If your photo paper includes instructions, read them carefully.
•Load the paper against the right side of the paper support.
•Make sure your paper is not used or damaged.
•Make sure the glossy or coated side is facing you.
Printing photos
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•Do not force the paper into the printer.
•Squeeze and slide the paper guide to the left side of the paper.
Note: If you are using Letter size paper, adjusting the paper guide may not be necessary.
1Choose a paper size and orientation:
a From the software program, choose File Page Setup.
b From the Paper Size pop-up menu, choose U.S. Letter or A4. c From Orientation, click the portrait or landscape icon.
d Click OK.
2Choose a paper type, print quality, and color setting: a From the software program, choose File Print.
b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Glossy/Photo Paper.
d From Print Quality, click Better or Best.
Note: Higher print quality settings result in better quality documents, but may take longer to print.
eFrom the pop-up menu in the upper left corner, choose Color.
fClick Built-In Color Matching.
gFrom the Document Color pop-up menu, choose Natural Color.
Printing photos
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Click Print.
Note: To prevent smearing, remove each photo as it exits the printer, and then let it dry before stacking. You can also set extra time between pages as they exit the printer. For help, see the entry on “Wait for pages to dry” on page 8.
You can load up to 100 pages of premium paper, depending on the thickness of the paper.
•If your paper includes instructions, read them carefully.
•Load the paper vertically against the right side of the paper support.
•Make sure your paper is not used or damaged.
•Make sure the print side is facing you.
•Do not force the paper into the printer.
Printing on premium paper
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•Squeeze and slide the paper guide to the left edge of the paper.
Note: If you are using Letter size paper, adjusting the paper guide may not be necessary.
1Choose a paper size and orientation:
a From the software program, choose File Page Setup.
b From the Paper Size pop-up menu, choose the paper size for your document. To set a custom paper size, see “Printing on custom size paper” on page 42.
c From Orientation, click the portrait or landscape icon. d Click OK.
2Choose a paper type and print quality:
a From the software program, choose File Print.
b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Coated.
d From Print Quality, select your preferred print quality. Normal is the default.
Note: Higher print quality settings result in better quality documents, but may take longer to print.
Click Print.
Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages, remove the first 50 sheets, and then continue printing.
Printing on premium paper
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Conserve paper by printing on both sides. You can load up to 100 sheets of paper at a time, depending on the thickness of the paper. For the best print quality, use thick paper.
•Load the paper vertically against the right side of the paper support.
•Make sure the print side is facing you.
•Do not force the paper into the printer.
•Squeeze and slide the paper guide to the left edge of the paper.
Note: If you are using Letter size paper, adjusting the paper guide may not be necessary.
Printing on both sides of the paper
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1Choose a paper size and orientation:
a From the software program, choose File Page Setup.
b From the Paper Size pop-up menu, choose the paper size for your document. To set a custom paper size, see “Printing on custom size paper” on page 42.
c From Orientation, click the portrait or landscape icon. d Click OK.
2Choose a paper type, print quality, and layout:
a From the software program, choose File Print.
b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Plain.
d From Print Quality, select your preferred print quality. Normal is the default.
Note: Higher print quality settings result in better quality documents, but may take longer to print.
eFrom the pop-up menu in the upper left corner, choose Layout.
fClick Print on Both Sides.
gClick the icon for the binding edge (top flip or side flip) for your document.
If you select top flip, the pages of your document turn like the pages of a legal pad. If you select side flip, the pages of your document turn like the pages of a magazine.
Printing on both sides of the paper
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1Click Print.
The odd-numbered pages print, and then your printer software prompts you to reload the paper.
2Remove the stack of paper from the paper exit tray.
3Load the stack of paper and reloading instruction page, with the printed side facing away from you and the arrows pointing down into the paper support.
4Click Continue.
The even-numbered pages print.
Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages, remove the first 50 sheets, and then continue printing.
You can load up to 25 greeting cards, index cards, photo cards, or postcards into the paper support, depending on the thickness of the cards.
•If your cards include instructions, read them carefully.
Printing cards
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•Load the cards vertically against the right side of the paper support.
•Make sure your cards are not used or damaged.
•Make sure the print side is facing you.
•Do not force the cards into the printer.
•Squeeze and slide the paper guide to the left edge of the cards.
Note: If you are using Letter size paper, adjusting the paper guide may not be necessary.
1Choose a paper size and orientation:
a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose a card size. c From Orientation, click the portrait or landscape icon.
d Click OK.
Printing cards
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2Choose a paper type and print quality:
a From the software program, choose File Print.
b From the pop-up menu in the upper left corner, choose Paper Type/Quality.
c From the Paper Type pop-up menu, choose Glossy/Photo Paper for photo cards and Plain for other types of cards.
d From Print Quality, click Better or Best for photo and greeting cards and Normal for other types of cards.
Note: Higher print quality settings result in better quality documents, but may take longer to print.
Click Print.
Note: You can remove each card as it exits the printer and let it dry before stacking, or you can set extra time between pages as they exit the printer. For help, see the entry on “Wait for pages to dry” on page 8.
You can load up to 10 envelopes, depending on the thickness of the envelopes.
•Load the envelopes vertically against the right side of the paper support.
Note: Do not use envelopes with holes, windows, deep embossing, metal clasps, string ties, or metal folding bars.
•Make sure your envelopes are not used or damaged.
•Make sure the print side is facing you.
Printing envelopes
21
•Make sure the stamp location is in the upper left corner.
•Do not force the envelopes into the printer.
•Squeeze and slide the paper guide to the left edge of the envelopes.
1Choose an envelope size and orientation:
a From the software program, choose File Page Setup.
b From the Paper Size pop-up menu, choose the appropriate envelope size. To use a custom envelope size, see “Printing on custom size paper” on page 42.
c From Orientation, make sure that you select the landscape icon.
Note: Many software programs are designed to override the envelope settings in the Page Setup. Make sure that the landscape orientation is also selected in your software program.
d Click OK.
2Choose a paper type and print quality:
a From the software program, choose File Print.
b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Plain.
d From Print Quality, select your preferred print quality. Normal is the default.
Note: Higher print quality settings result in better quality documents, but may take longer to print.
Printing envelopes
22
Click Print.
Note: The paper exit tray holds up to 10 envelopes. To print more than 10 envelopes, remove the first 10 envelopes, and then continue printing.
You can print color images in black ink.
Note: This setting is only available if there is a black print cartridge installed.
•Load the paper vertically against the right side of the paper support.
•Make sure your paper is not used or damaged.
•Make sure the print side is facing you.
•Do not force the paper into the printer.
Printing color images in black and white
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