Lexmark Z42 User Guide

Edition Notice

Edition: January 2000

The following paragraph does not apply to any country where such provisions are inconsistent with local

LEXMARK INTERNATIONAL, INC., PRO VIDES THIS PUBLICA TION “AS IS” WITHOUT WARRANTY OF ANY

law:

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This public ati on c ou l d in clu de technical inaccura ci es or typographic al errors. Change s ar e periodically made to the
information h erein; these change s will be incorporated in lat er edition s. Im prov eme nts or ch anges in the pr oducts or
the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended
to state or imply that only that product, program, or service may be us ed. Any functionally equivalent product,
program, or service that does no t infringe any existin g intellectual property right may be used inste ad. Eva luation and
verification o f operation in conjunctio n with other pr oducts, pr ograms , or services, e xcept th ose ex pressly desig nated
by the manufacturer, are the user’s responsibility.

Lexmark, Lexmark with diamond de sign, a nd Colo rFin e are tr adem arks of Lexmark International, Inc., re giste red in
the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc.

Other trademarks are the property of their respective owners.
© Copyright 2000 Lexmark International, Inc. All rights reserved.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and
Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc.,
Lexington, KY 40550.

Steps to basic printing

-tells you how to load paper and ad just
your printer software for printing.

Home page

Beyond the basics

-tells you how to print photographs and
two-sided documents .

Maintaining your printer

-tells you how to ins tall, replace, and align
the print cartridges.

Troubleshooting

-provides information for solving
printing problems.

Appendix

-provides notices, saf e ty, and w arr anty
information.

Index

-provides quick links to the information
you need. Just click an index entry and
go to the information source.

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Steps to basic printing

Steps to basic printing

Basic printing is as easy as:

Step 1: Load the paper

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Step 2: Customize the printer driver
Step 3: Print your document

3

Steps to basic printing

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Step 1: Load the paper

You can load up to 100 sheets of paper (depending on thickness).
Place the paper aga inst the right side of the sheet f eeder, with the

1

print side facing you.

Note: Make sure y ou do not force the paper into the sheet feed er
when you load it. For example, letter or A4 siz e pa per should extend
abov e the top of the paper sup port.

Paper support

Sheet feeder

Index

4

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Steps to basic printing

Squeeze the release tab and the paper guide together and slide

2

the paper guide to the edge of the paper.

Paper guide

Release tab

Appendix

Index

5

Steps to basic printing

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Loading specialty media

Follow these guidelines when loading spe cialty med ia:

Load up to: Make sure:

10 env elopes • the print side is

facing you.

• env elopes are
loaded

vertically

against the right
side of the sheet
feeder.

• the stamp location is in the upper left corner.

• the paper guide is against the side of the
enve lopes.

Index

6

Steps to basic printing

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Load up to: Make sure:

10 greeting cards,

• the print side is facing you.

index cards , or
postcards

• the cards are loaded vertically against the
right side of the sheet feeder.

• the paper guide is against the side of the
cards.

25 sheets of photo

• the glossy or coated side is facing you.

paper or photo
cards

• the paper guide is against the side of the
photo paper or photo cards.

25 iron-on transfers • you follow the instructions on the packaging

to load the iron-on transfers.

• the paper guide is against the side of the
iron-on transfers.

Note:

We recommend printing your iron-on
transfer on plain paper before printing the iron­on transfer.

Index

7

Steps to basic printing

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Load up to: Make sure:

100 sheets of

• the print side is facing you.

custom size paper

• your paper size fits within these dimensions:

-Width:
76 mm to 216 mm

3.0 in. to 8.5 in.

- Length:
127 mm to 432 mm

5.0 in. to 17.0 in.

• the paper guide is against the side of the
paper.

Index

8

Steps to basic printing

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Load up to: Make sure:

20 sheets of banner
paper

• you place the banner
paper behind the
printer, and then bring
the unattached edge of
the first page ov er the
top of the printer and
into the sheet feeder.

• the paper guide is against the side of the
paper.

Note:
Banner A4

Make sure y ou select

paper size in the Printer

Banner Lette r

or

Properties.

10 transparencies • the rough sides of the transparencies are

facing you (smooth side down).

• the paper guide is against the side of the
transparencies.

Index

9

Steps to basic printing

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Step 2: Customize the printer driver

Your printer software includes several applications that let you
perform printing tasks with superior printing results. One of these
applications is your printer driver.

If you are using:

• Windows NT 4.0, your printer driver is called

Defaults

• Windows 2000, your printer driver is called

ences

Your printer driver includes three tabs:

Features

its software.

Note: Click the Help button on any tab in the printer driver to access
the printer driver Help.

.

.

. Each tab contains settings for op er ating your printer and

Document

Printing Prefer-

Page Setup, Color

, and

Index

10

Steps to basic printing

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Opening the printer driver from an applicat io n

When you open the printer driver from y our applicatio n, y ou c an
change printer settings ONLY for the documents y ou are currently
creating.

Open the application’s

1

Choose

2

In the Printer Setup dialog box, click the

3

Setup

Change settings as needed.

4

button (depending on the application).

Print

(or

Printer) Setup

File

menu.

.

Properties, Option

Opening the printer driver f rom Windows

When you open the printer driver from Windows , the settings apply to
ALL documents, unless you change them from the application.

From the

1

Fr om the Printers f older, right-click the printer icon f or your printer.

2

Select

3

Change settings as needed.

4

Document Defaults

menu, select

Start

Settings

from the sidebar menu.

, and then select

Printers

, or

.

Index

11

Steps to basic printing

Page Setup

tab to:

• Select a paper size,
media type, and
orientation

• Select a print quality
setting

• Choose the number of
copies and the order of
printing

• View the current printer
settings

Color

tab to:

• Select a Document
Color and Shading
(Halftone) setting

• Adjust the brightness
and contrast settings

• Choose to print in color
or black and white

• View the current printer
settings

Page Setup

Color

Features

Paper Size:

Custom Paper Size

Hot Spot Help

Click this to create a paper size.

Media Type:

Plain P aper

Current Settings

Item

Setting

Print Quality

Orientation/Order

Portrait
Landscape

Reverse Order Printing

Copies

1

(1-99)

Collate Copies

Draft
Normal
High

OK Cancel Help

Paper Size
Media Type
Print Quality
Orientation
Copies
Collate

Letter (8.5 x 11 in)
Plain Paper
Normal
Portrait
1
On

Lexmark Z42 Series ColorFine Properties

Letter (8.5 x 11 in)

Maximum

Features

tab to:

• Print on both sides of the page and select a binding edge

• Choose the default settings

• Perform print cartridge maintenance

• Select Dry Time Delay

• View the current printer settings

Steps to basic printing

Click the...

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

12

Steps to basic printing

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Selecting settings for specialty media

When you r printer software was installed, the printer driver was se t to
the default settings . Use the default settings for printing most
documents on plain paper. However, you may need to change your
printer settings for printing on specialty med ia.

When you are printing on
this specialty media:

Env elopes F rom the list of Paper Sizes, select the

Greeting cards, index
cards, or postcards

Photo papers or photo
cards

From the Page Setup tab, make these
selections:

appropriate envelope size.

Note:

Your application may override the

env e lope settings in the printer driver.

• From the Media Type drop-down menu,
select

Greeting Card Stock

.

• Select the appropriate Paper Siz e
setting.

F rom the Media Type drop-down menu,
select

Glossy/Photo Paper

.

Index

13

Steps to basic printing

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

When you are printing on
this specialty media:

Sheets of custom size
paper

From the Page Setup tab, make these
selections:

Click the

Custom Paper Size

button.
Enter the dimensions for your custom
paper size. For help, see

specialty media

.

Loading

Banner paper F rom the list of Paper Sizes, select

Banner Letter

or

Banner A4

.

Transparencies • From the Media Type drop-down menu,

select

Transparency

.

• F rom the Print Quality area, select

Normal, High

Note:

When printing transparencies,

, or

Maximum

.

remov e each transparency as it e xits from
the printer and allow it to dry before
stacking.

Index

14

Steps to basic printing

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

When you are printing on
this specialty media:

Iron-on transfers F rom the Media Type drop-down menu,

Step 3: Print your document

From your application’s

1

From the Print dialog box, click OK or

2

application).

From the Page Setup tab, make these
selections:

select

Note:

Iron O n Transfer

Many softw are

.

applications accept
iron-on transfers
differently. We
recommend printing
your document on
plain paper before
printing it on an iron-on transfer.

menu, click

File

Print

.

Print

(depending on the

Index

15

Steps to basic printing

Beyond the basics

You can use your printer for:

Printing photos

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Printing on both sides of a sheet of paper

16

Bey ond the basics

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Printing photos

You can print quality photos with the black and color cartridge
combination that came with y our printer. However, for the best
possible photo quality, replace the black cartridge with a photo
cartridge. Fo r help replac ing the black cartridge, see

Step 1: Load the photo paper

Place up to 25 sheets of photo paper (or photo cards) against the
right side of the sheet feeder. For help, see

page 7

page 29

.

.

Index

17

Bey ond the basics

a

Click the

Color

tab.

b

Select

Natural
Color

.

Color

Features

Page Setup

Document Color Shading (Halftone)

Hot Spot Help

Click this to print photographic and highly
detailed graphic images.

Auto

Vivid Color

Natural Color

Auto
Matrix

Air Brush

OK

Color Appearance

Color

Black

Cancel

Help

Brightness / Contrast
Brightness

Contrast

Current Settings

Item
Paper Size

Media Type
Print Quality
Orientation
Copies
Collate

Letter (8.5 x 11 in)
Plain Paper
Normal
Portrait
1
On

Setting

Lexmark Z42 Series ColorFine Properties

0

0

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Step 2: Customize the printer software for printing photos

Open the printer driver. For help, see

1

Adjust the Document Color settings:

2

page 18

.

Index

18

Steps to basic printing

a

Click the

Page Setup

tab.

b

Select the

Paper Size

.

c

Select

Glossy/Photo
Paper

.

d

Select

High

or

Maximum

Print Quality.

e

Click OK.

Hot Spot Help

Current Settings

Item

Setting

(1-99)

Collate Copies

OK

Cancel

Paper Size
Media Type
Print Quality
Orientation
Copies
Collate

Letter (8.5 x 11 in)
Glossy/Photo Paper
High
Portrait
1
Off

Help

1

Custom Paper Size

Media Type:

Print Quality

Orientation/Order

Portrait

Reverse Order Prin ting

Draft

High

Glossy/Photo Paper

Normal

Landscape

Click this to select the type of print media
you are using.

Page Setup

Color

Features

Lexmark Z42 Series ColorFine Properties

Letter (8.5 x 11 in)

Maximum

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Bey ond the basics

Customize the settings for printing photos:

3

Index

19

Bey ond the basics

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Step 3: Print your photos

Note: For the bes t possible photo quality, print with a photo and color

cartridge combination in y our printer. U se a photo cartridge, Lexmark
part number 12A1990. To replace the black cartridge with a photo
cartridge, see

From your application’s

1

From the Print dialog box, click OK or

2

application).

Note: Remove each photo as it exits the printer and allow it to dry
before stacking.

When you have finished printing your photos, reinstall the black

3

print cartridge. For help, see

page 29

.

menu, click

File

page 29

Print

.

.

Print

(depending on the

Index

20

Bey ond the basics

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Printing on both sides of a sheet of paper

Your Lexmark printer lets you print on both sides of a sheet of paper .
Besides saving paper, this feature is helpful when you want to print
tablets.

Step 1: Load the paper

Load up to 100 sheets of paper against the right side of the sheet
feeder. For help, se e

page 4

.

Step 2: Customize the printer software for your two­sided print j ob

Open the printer driver. For help, see

1

Select the paper size and orientation:

2

Click the

a

Select a

b

Select

c

Page Setup

Paper Size

Portrait

or

tab.

.

Landscape

page 11

orientation.

.

Index

21

Bey ond the basics

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Click the

3

Features

tab.

Note: The orientation you select in step 2 is reflected in the g raphics
on the Features tab.

When you select

Landscape

these graphics display:

Long Edge Short Edge Long Edge Short Edge

orientation,

When you select

Portrait

these graphics display:

orientation,

Index

22

Steps to basic printing

a

Click the

Features

tab.

b

From the
Two-Sided
Printing area,
select

Long

Edge

or

Short

Edge

binding.

c

Make sure

Print
Instruction
Sheet

is
selected. The
instruction
sheet helps you
reload your
document fo r
printing on the
other side of
the pages.

d

Click OK.

Page Setup Color

Features

Print Options

Dry Time Delay

Two-Sided Printing

None
Long Edge
Short Edge

Print Instruction Sheet

Hot Spot Help

Click this to attach all your pages along
the short edge of the page (the top
edge of a portrait-printed page and the
left edge of a landscape-printed page).

Cartridge Mai ntenance

Clean Rollers (Hagaki)

Defaults

About Lexmark

Current Settings

Pap er Siz e
Media Type
Print Quality
Orientation
Copies
Collate

Letter (8.5 x11 in)
Plain Paper
Normal
Portrait
1
On

OK

Cancel

Help

Lexmark Z42 Series ColorFine Properties

Item Setting

Beyond the basics

Bey ond the basics

Select a binding edge option:

4

Maintaining your printer

Troubleshooting

Appendix

Index

23

Bey ond the basics

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Step 3: Print your two-sided document

From your application’s

1

From the Print dialog box, click OK or

2

application). The odd-numbered pages print first.
When the odd-n um be red pages of your two-sided document ar e

3

finished printing, your printer software prompts you to reload the
paper.

When the entire stack is fini shed printing,

a

remove th e stack.
Flip the stack of paper.

b

Insert the stack of paper and instruction

c

page with the printed side facing
from you and the arro ws pointing

Note: The direction of the arrows on your
instruction page may be different than the
instruction page shown. Always insert the
stack of paper and instruction page with the
arrows pointing do wn.

menu, select

File

away

down

.

Print

(depending on the

Print

.

Index

24

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Bey ond the basics

Click OK. The even-numbered pages print on the other side.

4

To return to single-sided printing when you have finished two-

5

sided printing:

Select the

a

From the Two-Sided Printing area, select

b

Click OK.

c

Features

tab.

None

.

Appendix

Index

25

Steps to basic printing

Beyond the basics

Maintaining your printer

This section describes how to install, replace , and care f or y our print
cartridges. You can use the Control Program, one of yo ur printer’s
software program s, to help you with these tasks:

Using the Control Program
Installing or replacing a print cartridge
Improving print quality

Maintaining your printer

Troubleshooting

Appendix

Index

Aligning the print cartridges
Cleaning the print nozzles
Wiping print nozzles and contacts
Preserving print cartridges

26

Maintaining your printer

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Using the Contr ol Program

The Control Program a llows you to mo nitor your printer , and install or
replace print cartridges. To open the Control Program from Windo ws,
from the

1

Programs

2

Lexmark Z42 Series ColorFine

3

Control Program

menu, click :

Start

.

.

.

Index

27

Steps to basic printing

Cartridge

tab to:

• View ink levels

• Install or replace a print cartridge

• Align the cartridges

• Clean the print nozzles

• Print a test page

• View cartridge part numbers and
order supplies directly from
Lexmark’s Web site

About

tab to find printer software

version and copyright information

Status

tab to:

• Monitor the status of your print job

• Cancel your print job

Status

Cartridge

Options

About

Low Full Low Full

Change Cartridges...

Align Cartridges...

Clean Print Nozzles

Order Supp lies on the Web

Print Test Page

OK Cancel

Help

Control Program - Lexmark Z42 Series ColorFine

Options

tab to:

• Control how and when the Control
Program displays

• Enable bidirectional support

• Disable the printer shortcut

Maintaining your printer

Click the...

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

28

Maintaining your printer

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Installing or replacing a print cartridge

Make sure the Power light is On.

1

P ower light
On

Raise the front cover.

2

The print cartridge carrier moves to the loading position unless the
printer is busy.

Print cartridge
carrier in the
loading position

Paper Feed
light

Front cover

Index

29

Steps to basic printing

Beyond the basics

Maintaining your printer

Remove the old print cartridge. Store or dispose of the old

3

cartridge.

Maintaining your printer

Troubleshooting

Appendix

Index

Open the Control Program. For help, see

4

Click the

5

Click

6

Cartridge

Change Cartridge

tab.

.

30

page 27

.

Steps to basic printing

a

To control the
speed of the
animation on your
screen, click

Stop

.

The

Next

and

Previous

buttons

become active .

b

Click

Next

to
advance the
instructions or

Previous

to repeat

the instructions.

c

When installation is
complete, click

Finished

.

Raise the printer’s front cover.

Finished

Cancel

Pictures

Stop

Change Cartrid ges

Beyond the basics

Maintaining your printer

The Change Cartrid ges dialog box displays. Follow the steps on

7

your screen to install the cartridges.

Maintaining your printer

Troubleshooting

Appendix

Index

31

Steps to basic printing

Beyond the basics

Maintaining your printer

The Choose Cartridges window displays:

8

Select the

a

cartridge(s) you
installed in your
printer.

If you installed a

b

new cartridge(s),
click the appropriate
box to reset the ink
levels to full.

Choose Cartridges

From the list boxes below, ch oose which cartridg es you have just ins talled.

LEFT Cartridge: RIGHT Cartridge:

COLOR p/n 15M0120

If you installed a new cartridge, reset the ink level image to full.

Reset left cartridge’s ink level to full

Reset right cartridge’s ink level to full

BLACK p/n 12A1970

Maintaining your printer

Troubleshooting

Appendix

Index

Click OK.

c

The Automatic Alignment window displays:

9

If you installed a new
print cartridge, click

to align the print

Align

cartridges for the best
print quality.

For help, see

page 3 3

.

Automatic Alignment

You changed one or more of your print cartridges.
For best print quality, you should align your
cartridges.

Do you wish to align them?

32

Align...

OK

Skip

Maintaining your printer

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Improving print quality

If print quality is not what you expect, align your print cartridges or
clean your print nozzles.

Aligning the print cartridges

Normally, you only align the print
cartridges after installing a new print
cartridge. How ev er, y ou may als o need
to align the print cartridges when:

The blac k portions of a graphic or

•

text do not align properly with the
color portions.

Characters are not aligned correctly at left margin.

•

Vertical lines appear “wavy.”

•

To align your print cartridges:
Load plain paper in the printer. For help, see

1

Open the Control Program. For help, see

2

page 4

page 27

.

.

Index

33

Maintaining your printer

Depending on
the cartridge
combination y ou
installed, an
alignment test
page with
several
alignment
patter ns p rints.
Each pattern
has a number
under it.

In this example, in
alignment group A,

16

comes closest to
forming a straight li ne.

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Click the

3

Click

4

Cartridge

Align Cartridges

tab.

.

Your printer prints an alignment test page and the Align Cartridge
dialog box dis plays.

The test page looks similar to the one shown :

From each alignment group on the test page, find the number

5

under the alignment pattern that comes closest to forming a
perfectly straight line.

34

Index

Steps to basic printing

Maintaining your printer

In the Align Cartridges dialog bo x, enter the pattern numbers fr om

6

the printed test page that come closest to forming a straight line.

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

For example, in
group A on

page 34

16

, pattern

came closest
to forming a
straight line.

For each

a

pattern, click
these scroll
arrows to
select the
number to
enter, or
type in the
number.

After you

b

have entered
a number for
each pattern,
click OK.

Align Cartridges

1) The printer is printing the alignment page. When it is
finished, find the number in each category that comes closest
in forming a straight line.

2) Change the numbers below to the numbers you have
selected from the printed page.

3) Click OK.

A

Example: Example:

16

D

Example:

B

E

Example:

OK

Cancel

C

Example:

F

Example:

Index

35

Maintaining your printer

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Cleaning the print nozzles

The print cartridge nozzle test helps you pinpoint any clogged
nozzles. The no zzle test also cleans the print cartridge by f orcing ink
through the nozzles. A tes t line prints so you can see if the cleaning
process was successful.

Run the nozzle test when:

Characters are not printing completely.

•

White dashes appear in g raphics or printed text.

•

Print is too dark or smudged.

•

Colors do not print correctly.

•

To run the nozzle test:
Load plain paper in the printer. For help, see

1

Open the Control Program. For help, see

2

Click the

3

Cartridge

tab.

page 4

page 27

.

.

Index

36

Maintaining your printer

Broken lines at the
top of the page
indicate clogged
nozzles.

Unbroken lines at the
bottom of the page
indicate the nozzles
were cleaned.

These purge
lines print
when ink is
forced th rough
the print
nozzles to
unclog them.

If any of
these colors
are missing
on your
printed test
page, your
cartridge
may be out of
that color of
ink.

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

4

Click

Clean Print Nozzles

.

The printer feeds a sheet of paper and prints a nozzle test pattern,
similar to the one shown:

37

Steps to basic printing

Beyond the basics

Maintaining your printer

Compare the diago nal lines abov e the printed bars to the diagon al

5

lines belo w the printed bars. Look f or a break in the diagonal lines .
A broken line indicates clogged nozzles.

If the bottom line still has breaks, run the test two more times.

• If the print quality is satisfactory after running the test three
times, the print nozzles are clean. You do not need to complete
the remaining steps.

• If the print quality of both sets of lines is not satisfactory after
running the test three times,

go to step 6

.

Maintaining your printer

Troubleshooting

Appendix

Index

Remove and reinstall the print cartridge. For help, see

6

Repeat the noz zle test.

7

If the lines are stil l bro k en, co ntin ue with the n ext section,

8

print nozzles and contacts

.

38

page 29

Wiping

.

Maintaining your printer

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

not

:

wipe

Warning

Do
the nozzles
and
contacts
with the
same
section of
cloth.

Wiping print nozzles an d contacts

If print quality does not improv e after c leaning the print nozzles (see

page 36

Remove the print cartridges from the printer. For help, see

1

page 29

Dampen a clean, lint-free cloth with water. Gently wipe the

2

nozzles and contacts in one direction.

Hold the damp cloth against the

a

nozzles for about three seconds.
Gently blot and wipe dry.

Reinstall the print cartridges and repeat t he nozzle test. F or help ,

3

see

), there may be dried ink on the print nozzles or contacts.

.

Use another clean section of cloth

b

to gently wipe the contacts. Hold
the damp, lint-fr ee cloth against the
contacts for about three seconds.
Gently blot and wipe dry.

page 36

.

Index

39

Maintaining your printer

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Preserving print cartridges

To ensure the longest life from your print cartridge and optimum
performance from your printer:

Ke ep a new print cartridge in its packaging until you are ready to

•

install it.
Do not remov e a print cartridge from the printer except to replace,

•

clean, or store it in an air-tight container . The print cartridge will not
print correctly if removed from the printer and left expos ed for an
extended period of time.

If a print cartridge runs out of ink, leave the empty c artridge in the

•

printer until you are ready to replace it. Printing with one of the print
cartridge carriers empty may cause printer problems .

Lexm ark’s printer warranty does not cover repair of failures or
damage caused by a refilled cartridge. Lexmark does not
recommend use of refilled cartridges. Refilling cartridges can affect
print quality and cause damage to the printer. For best results, use
Lexm ark supplies.

Index

40

Steps to basic printing

Beyond the basics

Troubleshooting

This section lists printer problems that can occur, and what you can
do to solve them. From the list of printing problems below, select a
category that describes your printing problem. Then read for the
solution to your prob lem .

Printer prints s lowly or doesn’t print
Paper m isfeeds or jam s

Maintaining your printer

Troubleshooting

Appendix

Index

Document prints with mistakes or poor quality
Problems with transparencies, photos, or envelopes
Error messages and flashing lights

When there is a problem, first make sure that:

The power supply is plug ged into the printer and a properly

•

grounded electrical outlet.
The printer is turned On.

•

If you are using a parallel cab le , m ake sure it is an IEEE 1284-

•

compliant parallel cable that supports bidirectional printing.

41

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Troub leshooting

Bidirectional support is enabled in your printer software.

•

Fr om the print er’s Control Program , click the

1

Make sure

2

For add ition al help, refer to the “Troubleshooting” section of yo ur
printer software Help files.

Printer prints slowly or doesn’t print

If your printer doesn’t print, your printer and your computer ma y not
be able to comm u n ica te properly.

The follow ing events also indicate two-way communications
problems:

A message displays on your computer screen indicating your

•

printer cannot establish bidirectional comm un ications with your
computer.

Enable Bidirectional Support

Options

is checked.

tab.

Appendix

Index

Print cartridge ink lev el indic ators on the

•

Cartridge

printer’s Control Program are shaded out.
Error messages (such as

•

Printer Offline

) and job progress

information do not display on your computer screen.

42

tab of the

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Troub leshooting

Before proceeding, verify that:

The parallel or USB cable is securely attached to both the printer

•

and the personal computer.
The printer is plugged in and turned On.

•

Your printer port is set to an LPTn port if you are using a parallel

•

cable or to a USB port if you are using a USB cable.
If you ha ve a switch bo x or other de vice (such as a scanner or f ax)

•

connected to the computer's parallel port, make sure it supports
bidirectional communication. You may need to disconnect your
printer from the switch box or other device and connect it directly
to your computer.

Printer is plugged in but doesn’t print, or you get a Printer Offline
or Printer Not Ready message

Make sure:

The printer is turned On.

•

Appendix

Index

Pa per is loaded c orrectly. For help, see

•

The parallel or USB cable is completely plugged into the printer

•

page 4

.

43

.

Steps to basic printing

Beyond the basics

Troub leshooting

The printer is not being held or paused. To check the printer status:

•

From the

1

Printers

Series ColorFine

Click the

2

Printer

appears next to the

Print a test page. If the test page prints, the printer is functioning
properly. Check your application.

Test page does not print

folder, double-click the

Lexmark Z42

icon.

menu and make sure no check mark

Pause Printing

option.

Maintaining your printer

Troubleshooting

Appendix

Index

Make sure:

The print cartridges are installed correctly. For help, see

•

If you are using a parallel cab le , m ake sure it is an IEEE 1284-

•

page 29

compliant parallel cable that supports bidirectional printing.

Printer ejects a blank page after appearing to print

Make sure:

Your Lexmark printer is set as the default printer.

•

You have remo v e d the stic k er and tr ansparent tape on the bottom

•

of the print cartridges. For help, see

page 29

.

44

.

Troub leshooting

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Printer prints very slowly

Close any open applic ations not in use.

•

Decrease your Print Quality setting. For help, se e

•

Check the documen t you are printing. Photos and graphics may

•

take longer to print than regular text.
Check your computer’s resources. Consider purchasing more

•

memory or increasing the virtual memory for y o ur com puter.

Paper misfeeds or jams

Paper misfeeds or pulls multiple sheets while mo ving through the
printer

Make sure:

The paper is a recommended paper f or inkjet printers.

•

You do not force the paper down into the printer when you load it.

•

For e xample, if you are loa ding letter or A4 size paper , the top edge
of the paper should extend above the top of the sheet f eed er.

page 10

.

Index

45

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Troub leshooting

You do not load too much paper in the sheet f eeder . D epending on

•

the thickness of y our paper, the sheet feeder can hold up to 100
sheets of paper.

The left paper guide is against the side of the paper.

•

The left paper guide does not cause the paper to bo w in the sheet

•

feeder.
The printer is on a flat, level surf ac e.

•

Printer does not feed envelopes or specialty media

Make sure your printer will feed regular paper. For help, see

•

page 4

If regular paper feeds without problem s, load the env elope s

•

vertically against the right side of the sheet feeder. Make sure the
paper guide is against the side of the envelopes.

Make sure envelopes or the appropriate specialty papers are

•

selected in the printer driver.
Make sure y ou are usin g a paper or envelope siz e s uppo rted by

•

your printer.

.

Appendix

Index

Your application may not be designed to print env elopes. F or help ,

•

check your application’s documentation.

46

Troub leshooting

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Printer has a paper jam

If the paper is lodged too far into the printer and can’t be removed:
Press the Power button to turn the printer Off.

1

Pull firmly on the paper to remo ve it. If you can not reach the paper

2

because it is to o far into the printer, raise the front cov er and pull
the paper out.

Close the front cover.

3

Press the Power button to turn your printer On.

4

Resend your document to print.

5

Document prints with mistakes or poor qua lity

Print is too dark or smudged

Make sure the paper is s traigh t and not wrinkled.

•

Let the ink dry before handling the paper.

•

Make s ure the Paper Type setting in the printer softw a re m atch es

•

the type of paper loaded in the printer. For help, see
Change the Print Quality setting to

•

Clean the print nozzles. For help, see

•

Draft

. For help, see

page 36

.

page 10

page 10

.

.

Index

47

Troub leshooting

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Vertical straight lines are not smooth

To impro ve the print quality of v ertical straight lines in tables , borders,
and graphs:

Select a higher Print Quality setting. For help, see

•

Align the print cartridges. For help, see

•

Clean the print nozzles. For help, see

•

page 33

page 36

page 10

.

.

.

Print smears on the page

The next page exiting the printer may be smearing the ink.

•

Remove the pages as they exit the printer and allow them to dry
before stacking.

The print nozzles may need clean ing. For help, see

•

page 36

.

Printed pages have alternating bands of light and dark print
(intermittent printing)

Select the Print Quality setting

•

page 10

You may have communications problems. For help, see

•

.

High

or

Maximum

. For help, see

page 42

.

Index

48

Troub leshooting

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Print quality is poor at the left, right, top, or bottom edge of page

Like other printers, y our printer cannot print in the e xtreme left, right,
top, or bottom edges of a page.

Use these minimum settings:

Left and Right margins:

•

6.35 mm (0.25 in.) each for all paper siz es except A4
For A4 size paper - 3.37 mm (0.133 in.) each
Top and Bottom margins:

•

Top - 1.7 mm (0.067 in.)
Bottom - 16.51 mm (0.65 in.)

Printed characters are improperly formed, misaligned, or not
aligned correctly at the left margin

Cancel all print jobs, if any, and resend your job to print.

•

Align the print cartridges. For help, see

•

Clean the print nozzles. For help, see

•

page 33

page 36

.

.

Index

49

Troub leshooting

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Colors on the printout differ from the colors on the screen

Select Natural Color as the Document Color:

•

From the printer driver, click the

1

Make sure

2

A print cartridge may be out of ink or low on ink. F or help changing

•

the print cartridge, see
Try using a different brand of pa per. Ev ery paper brand accepts ink

•

Natural Color

page 29

is selected.

Color

.

tab.

differently, and prints with slight color variations.
Remove any extra dev ices such as a scanner, and connect the

•

printer directly to the parallel port.

Colors on the printout are faded

Try the suggestions listed in the previous section ,

printout differ from the colors on the screen

faded, try

Cleaning the print nozzles

.

Colors o n th e

. If your colors still seem

Characters are missing or unexpected

Make sure your Lexmark Z42 printer is set as the defa ult printer.

•

Your printer may hav e two-wa y com munication prob lems. F or help

•

see

page 42

.

Index

50

Troub leshooting

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Prob l em s with transparencies, photos, or envelopes

Glossy photo papers or transparencies stick together

Use a transparency or photo paper design ed for use with an inkjet

•

printer.
Let each page dry with the print side facing up before stacking.

•

Transparencies or photos contain white lines

F rom the Print Quality area, select

•

see

page 10

Your print nozzles may need cleaning. For help, see

•

.

Printer does not feed envelopes or specialty papers

For help, see

page 46

.

High

or

Maximum

. For help,

page 36

.

Index

51

Troub leshooting

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Error messages and flashing lights

Paper Jam message

Power
light

Paper
Feed
light

For help, see

page 47

Ink Low message

A print cartridge is running out of ink. Purchase a ne w print cartridge.
For help replacing the print cartridge, see

The Power light is On and the Paper Feed light is blinking

If the printer is out of paper:

•

Load paper.

1

Press the Paper Feed button.

2

Power
button

If the printer has a paper jam, see

•

.

page 29

Paper F eed
button

page 47

.

.

Index

52

Troub leshooting

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Power
light

Paper
Feed
light

The Power light blinks twice

The print cartridge carrier has stalled. Check your screen for any
error messages.

Turn the printer Off.

1

Wait a few s econds, and then turn the printer back On.

2

Index

53

Appendix

Steps to basic printing

Beyond the basics

Maintainin g your printer

Troubleshooting

Appendix

In this section, you can find
information about:

Installing printer software

•

Uninstalling printer software

•

Warranty

•

Notices

•

Safety

•

Installing prin ter s o ftware

You can obtain the printer software
using:

the compact disc (CD-ROM) that

•

came with your printer
the World Wide Web

•

diskettes

•

If your printer software do es not
install properly, a com m uni cations
error message appears when you
try to print. You may need to
uninstall, and then reins tal l the
printer software. For help, see

Uninstalling printer so ftware

.

Using the CD-ROM

Windows NT 4. 0/Windo ws 200 0

To install the printer software using
the CD-ROM that came w ith y our
printer:

Start Windows.

1

Click

2

that appear.
When the desktop appears,

3

insert the software CD.
The Lexmark Z42 softwar e

installation screen appears.
Click

4

If the CD does not run

Note:

automatically when you insert it:

From the

1

Run

In the command-line text box,

2

type the letter of your CD­ROM drive, followed by

:\setup
d:\setup

on any screens

Cancel

Install Printer Software

menu, select

Start

.

(for example,

), and then click OK.

.

Using the World Wide Web

If your computer does not hav e a
CD-ROM drive, you can download
the printer software from the World
Wide Web at www.lexmark.com.

From Lexmark’s W eb site, select

1

the appropriate driver for your
operating system.

Select

2
3

4

5

Save to Disk

Select a location on your hard
disk drive.

Double-click the executable
(.exe) file to open it.

The Win Self-Extractor window
opens.

Follow the instructions on the
screen.

.

Index

54

Appendix

Steps to basic printing

Beyond the basics

Maintainin g your printer

Troubleshooting

Appendix

Using diskettes

If your computer does not have a
CD-ROM drive, you can create
driver diskettes using a fri end’s
computer or a computer at your
Lexmark dealer that has a
CD-ROM drive. You will need at
least three blank 3.5 inch diskettes.

To create diskettes of the pr in t er
software:

Insert the software CD into the

1

CD-ROM drive.
If the CD does not run

automatically:
a From the

.

Run

b In the command-line text box,

type the letter of your CD­ROM drive, followed by

:\setup
d:\setup

When the Lexmark Z42

2

software installation screen
appears, select

Select

3

Create Diskettes

menu, select

Start

(for example,

), and then click OK.

.

Tools

.

Follow the instructions on the

4

screen.

To install the printer software f ro m
diskettes:

Start Windows.

1

Insert Setu p D i sk 1 into your

2

disk drive.
From the

3

Run.

In the command-line text box,

4

type the letter of your disk drive,
followed by
example,
click OK.

When prompted by the printer

5

software, insert the appropriate
disks into your disk drive and
click OK.

Follow the instructions on the

6

screen.

menu, select

Start

:\setup

a:\setup

(for

), and then

Ordering Diskettes

If your computer does not hav e a
CD-ROM drive, and you do not
have access to either the World
Wide Web or a computer with a
CD-ROM drive, you can order

diskettes from our Cust omer
Support Center for a fee. Refer to
the printer registration information
for the telephone number in your
country.

Uninstalling p rin te r software

If your printer software does not
install properly, you m ay n eed to
uninstall, and then rein st al l it.

To uninstall the printer software:

From the

1

Programs

Select

2

Select

3

Uninstall

Follow the instructions on your

4

screen.

To reinstall the printer softw ar e,
follow the appropriate set of
instructions from

software

.

menu, select

Start

.

Lexmark Z42 Series
Lexmark Z42 Series

.

Installing printer

.

Index

55

Appendix

Steps to basic printing

Beyond the basics

Maintainin g your printer

Troubleshooting

Appendix

Statement of Limited Warranty

Lexmark Intern ational, Inc., Lexington, KY

This warranty applies to the United
States and Canada. For customers
outside the U.S. and Canada, refer
to the country-speci f ic w arranty
information that came with your
printer.

Lexmark Z42 Color
Jetprinter

This Statement of Limited
Warranty applies to this product if it
was originally purchased for your
use, and not for resale, fro m
Lexmark or a Lexmark remarketer,
referred to in this statement as
“Remarketer.”

TM

Warranty

Lexmark warrants that this product:

Is manufactured from new parts,

•

or new and serviceable used
parts, which perf o rm like new
parts,

Is free fro m defects in material

•

and workmanship,
Conforms to Lexmark’s official

•

published specifications, and
Is in good working order.

•

If this product does not function as
warranted during the warranty
period, contact a Remar ket er or
Lexmark for repair without charge.

If this product is a feature or option,
this statement applies onl y w h en
that feature or option is used with
the product for which it wa s
designed. To obtain war ra nt y
service, you may be required to
present the feature or option with
the product.

If you transfer this product to

•

another user, warranty service
under the terms of this statement
is av ailable to that user for the

remainder of the warranty period.
You should transfer proof of
original purchase and this
statement to that user.

Warranty Service

The warranty period is 12 mont hs
and starts on the date of orig in al
purchase as shown on the
purchase receipt.

To obtain warranty service you
may be requ ired t o pres ent pr oof of
original purchase. Wa rr anty
service will be provided at a
Remarketer or a Lexmark
designated location. You may be
required to deliver your pr oduct to
the Remarketer or Lex m ark , or
ship it prepaid and suitabl y
packaged to a Lexmark designated
location. You are resp on si bl e f or
loss of, or damage to, a product in
transit to the Remarketer or the
designated location.

Index

56

Appendix

Steps to basic printing

Beyond the basics

Maintainin g your printer

Troubleshooting

Appendix

When warranty serv ic e involves
the exchange of a produ ct or part,
the item replaced becomes the
property of the Remarketer or
Lexmark. The replacement may be
a new or repaired item. The
replacement item assu m es the
remaining warranty period of the
original product.

Replacement is not avai la ble t o
you if the product you present for
exchange is defaced, al tered, in
need of a repair not included i n
warranty service, or dam aged
beyond repair. Also, such pr oduct
must be free of any legal obligation
or restrictions that prevent its
exchange.

Before you present this product for
warranty service, remove all
programs, data, and removable
storage media.

For further explanation of your
warranty alternatives and the
nearest Lexmark auth or iz ed
servicer in your area, plea se
contact Lexmark at 1-800-539­6275, or on the World Wide Web at
www.lexmark.com.

Free remote technical support i s
provided for this product
throughout its warranty period. For
products no longer covered by a
Lexmark warranty, technical
support may only be available for a
fee.

Extent of Warranty

We do not warra nt unint errup ted or
error-free operation of a product.

Warranty service do es no t inc lu de
repair of failures caused by:

Modification or attachments

•

Accidents or misuse

•

Unsuitab le physical or operating

•

environment
Maintenance by anyone other

•

than Lexmark or a Lexmark
authorized servicer

Operation of a product beyond

•

the limit of its duty cycle
Failure to have installed a

•

maintenance kit as specified (if
applicable)

Use of printing media outside of

•

Lexmark specifications

Use of other than Lexmark

•

supplies (such as toner
cartridges, inkjet cartridges, and
ribbons)

Use of other than Lexmark

•

product or component

ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY
PERIOD. NO WARRANTIES,
EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD.

Index

57

Appendix

Steps to basic printing

Beyond the basics

Maintainin g your printer

Troubleshooting

Appendix

Limitation of Liability

Your sole remedy under this
Statement of Limited Warra nty i s
set forth in this section. For any
claim concerning pe rfor m ance or
nonperformance of Lexmark or a
Remarketer for this product under
this Statement of Limited Warranty,
you may recover actual dam ages
up to the limit set forth in the
following paragraph.

Lexmark's liability for actual
damages from any ca us e
whatsoever will be limited to the
greater of 1) $5,000 or 2) the
amount you paid for the pr oduct
that caused the damage s. Thi s
limitation of liability wil l not apply to
claims by you for bodily in ju ry or
damage to real property or tangible
personal property for which
Lexmark is legally liab le . In no
event will Lexmark be liable for any
lost profits, lost saving s, inc i dental
damage, or other econo m i c
consequential dama ges. This is
true even if you advise Lexmark or
a Remarketer of the possi bi lity of

such damages. Lexmark is not
liable for any claim by you based
on a third party claim.

This limitation of remedies also
applies to any developer of
materials supplied to Le xm ark.
Lexmark’s and the developer’s
limitations of remedies ar e not
cumulative. Such devel oper is an
intended beneficiary of this
limitation.

Additional Rights

Some states do not allow
limitations on how long an implied
warranty lasts, or do not allow the
exclusion or limitation of incidental
or consequential dam ages. If such
laws apply, the limitations or
exclusions contained i n th i s
statement may not appl y t o you.

This warranty gives you specific
legal rights. You may also have
other rights which vary from state
to state.

Electronic Emission Notices

Federal Communications Commission (FCC) Compliance Information Statement

The Lexmark Z42 Color Jetpr i nt er
has been tested and fo und to
comply with the limits for a Class B
digital device, pursuan t to Par t 15
of the FCC Rules. Operati on i s
subject to the following tw o
conditions: (1) this device may not
cause harmful interference, and
(2) this device mu st accept any
interference received, including
interference that ma y cause
undesired operation.

Index

58

Appendix

Steps to basic printing

Beyond the basics

Maintainin g your printer

Troubleshooting

Appendix

The FCC Class B limits are
designed to provide re asonable
protection against harmful
interference in a resi dential
installation. This equip m ent
generates, uses and can radiate
radio frequency energ y and, if not
installed and used in accordance
with the instructi ons, may cause
harmful interference to radi o
communications. However, there is
no guarantee that interference will
not occur in a particular
installation. If this equipm ent does
cause harmful interference to radio
or television reception, which can
be determined by turning the
equipment off and on, the user is
encouraged to try to correct the
interference by one or more of the
following measures:

Reorient or relo cate the rec eiving

•

antenna.
Increase the separation between

•

the equipment and receiver.
Connect the equipment into an

•

outlet on a circuit different from
that to which the receiver is
connected.

Consult y our poin t of purc hase o r

•

service representative for
additional suggestions.

The manufacturer is not
responsible for any radi o or
television interference caused by
using other than recomm e nded
cables or by unauthorized changes
or modifications to this equi pm ent.
Unauthorized changes or
modifications coul d vo id the user's
authority to operate this
equipment.

To assure compliance wit h

Note:

FCC regulations on
electromagnetic inte rfer ence for a
Class B computing device, use a
properly shielded and gr ounded
cable such as Lexmar k pa rt
number 1329605 for parallel attach
or 43H5856 for USB attach. Use of
a substitute cable not properly
shielded and grounded may result
in a violation of FCC regulations.

Any questions regarding this
compliance inform atio n st at em ent
should be directed to:

Director of Lab Operatio ns
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
[phone]

Industry Canada Compliance Statemen t

This Class B digital apparatus
meets all requirements of th e
Canadian Interference-Causing
Equipment Regulations.

Avis de conformité aux normes d’Industrie Canada

Cet appareil numériqu e de l a
classe B respecte toutes les
exigences du Règl em ent sur le
matériel brouilleur du Canada.

Index

59

Appendix

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

European Co mmunity (EC) Directives Conformity

This product is in conformity with
the protection requirements of EC
Council di rect ives 89 /336/ EEC and
73/23/EEC on the approxim at i on
and harmonization of the l aws of
the Member States relating to
electromagnetic compatibility and
safety of electrical equipment
designed for use within certain
voltage limits.

A declaration of conformity with the
requirements of the Directive has
been signed by the Direct or of
Manufacturing and Te chnical
Support, Lexmark International,
S.A., Boigny, France.

This product satisfies the Class B
limits of EN 55022 and safet y
requirements of EN 60950 .

Japanese VCCI Notice

The United Kingdom Telecommunications Act 1984

This apparatus is approved under
the approval number
NS/G/1234/J/1000 03 f or the
indirect connections to the public
telecommunications systems in the
United Kingdom.

Energy Star

The EPA ENERGY STAR
Computers program is a
partnership effort with com puter
manufacturers to promote the

introduction of energy-efficient
products and to reduce air pollution
caused by power generation.

Companies participating in this
program introduce personal
computers, printers, monitors, or
fax machines that pow er dow n
when they are not being used. This
feature will cut the energy used by
up to 50 percent. Lexmark is proud
to be a participant in this program.

As an Energy Star Partner,
Lexmark International, Inc. has
determined that this product meets
the Energy Star guidelines for
energy efficiency.

Power supply

If your powe r supply f ails, repl ace it
with the Lex mar k re pl ac eme n t pa rt
or other UL LISTED Direct Plug-In
Power Unit marked “Class 2” and
rated 30 V dc at 500 mA.

Index

60

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Safety Information

If your product is NOT marked

•

with this symbol , it MUST be
connected to an electrical outlet
that is properly grounded.

The power cord m ust be

•

connected to an electrical outlet
that is near the product and
easily accessib le.

Refer service or repairs, other

•

than those described in the
operating instructions, to a
professional service person.

This product is designed, tested

•

and approved to meet strict
global safety standards with the
use of specific Lexmark
components. The safety features
of some parts may not always be
obvious. Lexmark is not
responsible for the use of other
replacement parts.

Appendix

Appendix

Index

61

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Index

A

aligning print cartridges 33

B

banding 48
banner paper

loading 9
setting recommenda-

tions 14
bidirectional communica­tions

problem indicators 42

blinking lights

Paper Feed 52
Power 53

buttons

Paper Feed 52
Power 52

C

cable, part number

parallel 59

USB 59

cards

loading 7
setting recommenda-

tions 13

cartridges, print

aligning 33
installing 29
part numbers 28
preserving 40
removing 3 0
replacing 29

CD-ROM

installing software 54

characters

misformed 49
missing 50

unexpected 50
Choose Cartridges window
32
color

faded 50

missing 37

contacts, p rin t

wiping 39

Control Program

opening 27
tabs 28
using 27

custom size paper

loading 8

settings 14
customizing printer settings
10

D

dark or smudged print 47
default settings 13
diskettes, installin g

printer software 55
Document Defaults

customizing 10

tabs 10
downloaded printer driver

installing 54
duplexing 21

62

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Index

E

Electronic Emission Notic­es 58
Energy Star 60
envelopes

loading 6
settings 13

error messages

Ink Low 52
Paper Jam 52
Printer Not Ready 43

Printer Offli ne 43
European Community Di­rectives Conformity 60

F

faded colors 50
Federal Communications
Commision (FCC) State­ment 58
flashing lights 52
foils

See

transparencies

G

greeting cards

loading 7
settings 13

I

improving print quality 33
index cards

loading 7

settings 13
Industry Canada Compli­ance Statement 59
Ink Low message 52
installing

printer software 54, 55
intermittent printing 48
iron-on transfers

loading 7

settings 15

J

Japanese VCCI Notice 60

L

lights 29, 52, 53
loading

paper 4
specialty papers 6

M

margins

minimum settings 49

messages, error

Ink Low 52
Paper Jam 52
Printer Not Ready 43
Printer Offline 43

N

notices 58

Energy Star 60
European Community

Directives Conformity
60

63

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Index

Industry Canada Compli-

ance Statement 59

Japanese VCCI Notice

60
safety information 61
The United Kingdom

Telecommunications

Act 1984 60
warranty 56

nozzle test 36
nozzles, print

cleaning 36
wiping 39

O

ordering supplies 28

P

Paper Feed button 52
Paper Feed light 29, 53
paper guide 5
paper, loading 4

parallel cable

specifications 41, 44, 59

part numbers

parallel cable 59
print cartridges

black 32
color 32
photo 20

USB cable 59

photo paper

loading 7, 17
settings 13

postcards

loading 7

settings 13
Power button 52
Power light 29, 53
print cartridge contacts

wiping 39
print cartridges

aligning 33

cleaning 36

installing 29

part numbers 28

black 32
color 32

photo 20
preserving 40
removing 3 0
replacing 29

Print Instruction Sheet 23
print nozzles

cleaning 36
wiping 39

print quality

improving 33
troubleshooting 47

printer driver

downloading 54
installing 54, 55

CD-ROM 54

diskettes 54

downloading 54
uninstalling 55

printer driver Help

accessing 10

64

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Index

printer software

ordering diskettes 55
uninstalling 55

printing

from an application 15
on both sides of the pa-

per 21

photos 17, 20

Printing Preferences

customizing 10
tabs 10

printing problems

See

troubleshooting

R

release tab 5
reverse page order 12

S

safety information 61
settings

banner paper 14

custom size paper 14
envelopes 13
greeting cards 13
index cards 13
iron-on transfers 15
photo 18
photo cards 13
photo paper 13
postcards 13
recommended 13
transparencies 14

two-sided printing 21
sheet feeder 4
software

applications

Control Program 27
Document Defaults

(Printing Preferenc­es) 10

installing 54

CD-ROM 54
diskettes 54

software, printer

uninstalling 55

specialty papers

loading 6
settings 13

supplies, ordering 28

T

test page

alignment 34
does not print 44
missing colors 37

transparencies

loading 9
settings 14

troubleshooting

error messages 52
flashing lights 52
missing colors 37
poor print quality 47

specialty print jobs 51
two-sided printing 21
two-way communications

problem indicators 42

65

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

U

unexpected characters 50
uninstalling printer soft­ware 55
United Kingdom Telecom­munications Act 1984 60
USB cable

specifications 59

W

warranty 56
Windows 2000

Printing Preferences 10

opening 11

Windows NT 4.0

Document Defaults 10

opening 11

Index

66