Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
740 West New Circle Road
Lexington, Kentucky 40550
Important safety information
Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply
cord.
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of
some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
CAUTIONS
Do not place or use this product near water or wet locations.
Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS.
Operating system notice
All features and functions are operating system-dependent. For complete descriptions:
• Windows users—See the User's Guide.
• Macintosh users—If your product supports Macintosh, see the Mac Help installed with the printer software.
Contents
Finding information about the printer..........................................................................7
Setting up the printer...................................................................................................11
Checking the box contents................................................................................................................11
Networking the printer.................................................................................................12
Installing the printer on a network......................................................................................................12
Finding your MAC address................................................................................................................12
Learning about the printer..........................................................................................13
Understanding the parts of the printer...............................................................................................13
Learning about the software.......................................................................................15
Using the printer software..................................................................................................................15
Using the Lexmark Imaging Studio....................................................................................................15
Using the Solution Center..................................................................................................................16
Using Print Properties........................................................................................................................17
Using the Save Settings menu ................................................................................................................... 18
Using the I Want To menu.......................................................................................................................... 18
Using the Options menu ............................................................................................................................. 18
Using the Print Properties tabs................................................................................................................... 18
Using the Toolbar..............................................................................................................................19
Resetting printer software settings to defaults..................................................................................20
Loading paper and various paper types....................................................................21
Power light is not lit..................................................................................................................................... 38
Software does not install ............................................................................................................................ 38
Page does not print .................................................................................................................................... 39
Print speed is slow...................................................................................................................................... 41
Printer does not print or respond ................................................................................................................ 42
Poor quality at the edges of the page......................................................................................................... 42
Poor text and graphic quality ...................................................................................................................... 43
Partial document or photo prints................................................................................................................. 44
Jams and misfeeds troubleshooting..................................................................................................44
Paper jam in the printer .............................................................................................................................. 44
Paper jam in the paper support ..................................................................................................................44
4
Paper or specialty media misfeeds............................................................................................................. 44
Printer does not feed paper, envelopes, or specialty media....................................................................... 45
Banner paper jams ..................................................................................................................................... 45
Blinking power light troubleshooting..................................................................................................46
Power light blinks slowly............................................................................................................................. 46
Power light blinks rapidly ............................................................................................................................ 46
Black cartridge replacement required ...................................................................................... 46
Color cartridge replacement required ...................................................................................... 46
Black and Color cartridge replacement required ................................................................ 47
Paper Jam ................................................................................................................................................ 47
Out of Paper.......................................................................................................................................... 47
Removing and reinstalling the software............................................................................................47
The Quick Setup sheet gives you instructions for
setting up hardware and software.
You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
Getting Started or Setup Solutions booklet
DescriptionWhere to find
The Getting Started booklet gives you instructions for
setting up hardware and software (on Windows
operating systems) and some basic instructions for
using the printer.
Note: If your printer supports Macintosh operating
systems, see the Mac Help:
You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
1 From the Finder desktop, double-click the
Lexmark 1400 Series folder.
2 Double-click the printer Help icon.
The Setup Solutions booklet tells you how to solve
printer setup problems.
Note: These documents do not ship with all printers. If
you did not receive a Getting Started booklet or a SetupSolutions booklet, see the User's Guide instead.
7
User's Guide
DescriptionWhere to find
The User's Guide gives you instructions for using the
printer and other information such as:
• Using the software (on Windows operating systems)
• Loading paper
• Printing
• Working with photos
• Scanning (if supported by your printer)
• Making copies (if supported by your printer)
• Faxing (if supported by your printer)
• Maintaining the printer
• Connecting the printer to a network (if supported by
your printer)
• Troubleshooting problems with printing, copying,
scanning, faxing, paper jams, and misfeeds
Note: If your printer supports Macintosh operating
systems, see the Mac Help:
1 From the Finder desktop, double-click the Lexmark
1400 Series folder.
2 Double-click the printer Help icon.
When you install the printer software, the User's Guide
will be installed.
1 Click Start Programs or All Programs
Lexmark 1400 Series.
2 Click User's Guide.
If the link to the User's Guide is not on your desktop,
follow these instructions:
1 Insert the CD.
The installation screen appears.
Note: If necessary, click Start Run, and then typeD:\setup, where D is the letter of your CD-ROM
drive.
An icon of the User's Guide appears on your
desktop, and the User's Guide appears on the
screen.
You can also find this document on the Lexmark Web
site at www.lexmark.com.
Help
DescriptionWhere to find
The Help gives you instructions for using the software, if
your printer connects to a computer.
While in any Lexmark software program, click Help,
Tips Help, or Help Help Topics.
Lexmark Solution Center
DescriptionWhere to find
The Lexmark Solution Center software is included on
your CD. It installs with the other software, if your printer
connects to a computer.
To access the Lexmark Solution Center:
1 Click Start Programs or All Programs
Lexmark 1400 Series.
2 Select Lexmark Solution Center.
8
Customer support
DescriptionWhere to find (North America)Where to find (rest of world)
Telephone support
E-mail support
Call us at
• US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
• Canada: 1-800-539-6275
English Monday–Friday (8:00 AM–
11:00 PM ET)
Saturday (Noon–6:00 PM ET)
French Monday–Friday (9:00 AM–7:00 PM
ET)
• Mexico: 001-888-377-0063
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Support numbers and times may change
without notice. For the most recent phone
numbers available, see the printed warranty
statement that shipped with your printer.
For e-mail support, visit our Web site:
www.lexmark.com.
1 Click CUSTOMER SUPPORT.
2 Click Technical Support.
3 Select your printer family.
4 Select your printer model.
5 From the Support Tools section, click e-
Mail Support.
6 Complete the form, and then click Submit
Request.
Telephone numbers and support hours vary
by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
E-mail support varies by country or region,
and may not be available in some instances.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
Limited Warranty
DescriptionWhere to find (US)Where to find (rest of world)
Limited Warranty Information
Lexmark International, Inc.
furnishes a limited warranty that this
printer will be free of defects in
materials and workmanship for a
period of 12 months after the
original date of purchase.
To view the limitations and conditions of
this limited warranty, see the Statement of
Limited Warranty included with this
printer, or set forth at
Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact us so that we may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
10
Setting up the printer
To set up the printer, follow the instructions on the 1-2-3 sheet that came with the product.
Checking the box contents
8
7
6
NameDescription
Power supply cordFits into the power supply attached to the back of the printer.
1
Power supplyFits into the hollow area at the back of the printer.
2
Installation software CD
3
• Installation software for the printer
1
2
3
5
4
3
1
2
• Help
• User's Guide in electronic format (printed User's Guide only available in certain
geographies)
Installation cableConnects the printer to the computer.
4
Getting StartedPrinted booklet that serves as a guide.
5
Note: Complete user information (User's Guide or Mac Help) can be found on the
installation software CDs.
Quick Setup sheetInitial setup directions.
6
Color print cartridgeCartridge to be installed in the right cartridge carrier. For more information, see
7
“Installing print cartridges” on page 33.
Black print cartridgeCartridge to be installed in the left cartridge carrier. For more information, see
8
“Installing print cartridges” on page 33.
11
Networking the printer
For complete networking information, please refer to the Getting Started booklet that came with the product.
Installing the printer on a network
Follow the instructions for the networking method you want to use. Make sure the selected network is set up and
working properly, and that all relevant devices are turned on. For more information on your specific network, see
your network documentation or consult the person who set up the network.
Finding your MAC address
In order to complete the network configuration of your printer, you may need the media access control (MAC) address
of the printer or print server. The MAC address is a series of letters and numbers located at the back of the printer
beside the serial number.
12
Learning about the printer
Understanding the parts of the printer
8
7
6
1
5
Use theTo
Internal wireless adapter Connect to a wireless network.
1
2
• Turn the printer on and off.
• Cancel a print job. Press in the middle of a print job.
• Load or eject paper.
• Troubleshoot. For more information, see “Blinking power light troubleshooting”
on page 46.
Access cover
3
• Install or change the print cartridges.
• Clear paper jams.
Wi-Fi indicatorCheck wireless status:
4
• Off indicates that the printer is not turned on or that no wireless option is
installed.
• Orange indicates that the printer is ready for wireless connection, but not
connected.
• Orange blinking indicates that the printer is configured but unable to
communicate with the wireless network.
• Green indicates that the printer is connected to a wireless network.
2
3
4
Paper exit trayStack paper as it exits.
5
Paper feed guardPrevent items from falling into the paper slot.
6
Paper guideKeep paper straight when feeding.
7
Paper supportLoad paper.
8
13
1
2
3
Use theTo
USB portConnect the printer to a computer using a USB cable.
1
Power supplyConnect the printer to a power source using the power cord.
2
1 Plug the power cord all the way into the power supply on the printer.
2 Plug the power cord into an electrical outlet that other electrical devices have
been using.
3 If the light is not on, press .
Internal wireless adapter Connect to a wireless network.
3
2
1
14
Learning about the software
This chapter tells how to use the printer with Windows operating systems. If you are using a Macintosh operating
system, see the Mac Help:
1 From the Finder desktop, double-click the Lexmark 1400 Series folder.
2 Double-click the printer Help icon.
Using the printer software
Use this softwareTo
Lexmark Imaging StudioPrint documents or photos.
Solution CenterFind troubleshooting, maintenance, and cartridge-ordering information.
Print PropertiesSelect the best print settings for the document you are printing.
ToolbarCreate printer-friendly versions of an active Web page.
Using the Lexmark Imaging Studio
To open the Lexmark Imaging Studio, use one of these methods:
Method 1Method 2
From the desktop, double-click the Lexmark Imaging
Studio icon.
ClickTo accessDetails
View/Print Photo LibraryBrowse, print, or share your photos.
Transfer PhotosDownload photos from a memory card, flash
Photo Greeting CardsMake quality greeting cards from your photos.
1 Click Start Programs or All Programs Lexmark
1400 Series.
2 Select Lexmark Imaging Studio.
drive, CD, or PictBridge-enabled digital
camera to the Photo Library.
15
ClickTo accessDetails
Photo PackagesPrint multiple photos in various sizes.
SlideshowView a slideshow of your photos.
PosterPrint your photos as a multiple-page poster.
From the bottom left corner of the Welcome screen:
ClickTo
Setup and diagnose printer
• Check ink levels.
• Order print cartridges.
• Find maintenance information.
• Select other Solution Center tabs for more information, including how to change
printer settings and troubleshooting.
Using the Solution Center
The Solution Center provides help, as well as information about the printer status and ink level.
To open the Solution Center, use one of these methods:
Method 1Method 2
1 From the desktop, double-click the Lexmark Imaging
Studio icon.
2 Click Setup and diagnose printer.
The Solution Center appears with the Maintenance
tab open.
The Solution Center consists of six tabs:
From hereYou can
1 Click Start Programs or All Programs
Lexmark 1400 Series.
2 Select Solution Center.
Printer Status (Main dialog)
• View the status of the printer. For example, while printing, the
status of the printer is Busy Printing.
• View ink levels and order new print cartridges.
16
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