Lexmark Z1400, Z1410, Z1420, Z1480 User Guide

Lexmark 1400 Series

User's Guide

February 2007 www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

740 West New Circle Road Lexington, Kentucky 40550

Important safety information

Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord.

Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of

some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

CAUTIONS

Do not place or use this product near water or wet locations. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.

SAVE THESE INSTRUCTIONS.

Operating system notice

All features and functions are operating system-dependent. For complete descriptions:

• Windows users—See the User's Guide.

• Macintosh users—If your product supports Macintosh, see the Mac Help installed with the printer software.

Finding information about the printer..........................................................................7

Setting up the printer...................................................................................................11

Checking the box contents................................................................................................................11

Networking the printer.................................................................................................12

Installing the printer on a network......................................................................................................12

Finding your MAC address................................................................................................................12

Learning about the printer..........................................................................................13

Understanding the parts of the printer...............................................................................................13

Learning about the software.......................................................................................15

Using the printer software..................................................................................................................15

Using the Lexmark Imaging Studio....................................................................................................15

Using the Solution Center..................................................................................................................16

Using Print Properties........................................................................................................................17

Opening Print Properties ............................................................................................................................ 17

Using the Save Settings menu ................................................................................................................... 18

Using the I Want To menu.......................................................................................................................... 18

Using the Options menu ............................................................................................................................. 18

Using the Print Properties tabs................................................................................................................... 18

Using the Toolbar..............................................................................................................................19

Resetting printer software settings to defaults..................................................................................20

Loading paper and various paper types....................................................................21

Loading paper....................................................................................................................................21

Loading various paper types.............................................................................................................21

Printing.........................................................................................................................24

Printing a document...........................................................................................................................24

Printing a banner...............................................................................................................................24

Printing cards.....................................................................................................................................24

Printing collated copies......................................................................................................................25

Printing envelopes.............................................................................................................................25

Printing iron-on transfers...................................................................................................................26

Printing high-quality graphics............................................................................................................26

Printing multiple pages on one sheet................................................................................................26

Printing the last page first (reverse page order)................................................................................27

Printing transparencies......................................................................................................................27

Printing a Web page..........................................................................................................................27

Printing photos or images from a Web page.....................................................................................28

Working with photos...................................................................................................29

Using Print Properties to print borderless photos..............................................................................29

Printing photos from the Photo Library..............................................................................................29

Printing Photo Packages...................................................................................................................30

Creating photo projects.....................................................................................................................30

Creating Photo Greeting Cards .................................................................................................................. 30

Creating and viewing a slideshow .............................................................................................................. 31

Viewing a saved slideshow......................................................................................................................... 31

Printing an image as a multiple-page poster .............................................................................................. 31

Maintaining the printer................................................................................................32

Changing print cartridges..................................................................................................................32

Removing a used print cartridge................................................................................................................. 32

Installing print cartridges............................................................................................................................. 33

Achieving better print quality.............................................................................................................34

Improving print quality ................................................................................................................................ 34

Aligning the print cartridges ........................................................................................................................ 34

Cleaning the print cartridge nozzles ........................................................................................................... 34

Wiping the print cartridge nozzles and contacts ......................................................................................... 35

Preserving the print cartridges...........................................................................................................36

Ordering supplies..............................................................................................................................36

Using genuine Lexmark print cartridges............................................................................................37

Refilling a print cartridge....................................................................................................................37

Recycling Lexmark products.............................................................................................................37

Troubleshooting...........................................................................................................38

Setup troubleshooting........................................................................................................................38

Power light is not lit..................................................................................................................................... 38

Software does not install ............................................................................................................................ 38

Page does not print .................................................................................................................................... 39

Print troubleshooting..........................................................................................................................41

Improving print quality ................................................................................................................................ 41

Print speed is slow...................................................................................................................................... 41

Printer does not print or respond ................................................................................................................ 42

Poor quality at the edges of the page......................................................................................................... 42

Poor text and graphic quality ...................................................................................................................... 43

Partial document or photo prints................................................................................................................. 44

Jams and misfeeds troubleshooting..................................................................................................44

Paper jam in the printer .............................................................................................................................. 44

Paper jam in the paper support ..................................................................................................................44

Paper or specialty media misfeeds............................................................................................................. 44

Printer does not feed paper, envelopes, or specialty media....................................................................... 45

Banner paper jams ..................................................................................................................................... 45

Blinking power light troubleshooting..................................................................................................46

Power light blinks slowly............................................................................................................................. 46

Power light blinks rapidly ............................................................................................................................ 46

Error messages troubleshooting........................................................................................................46

Cartridge Alert ................................................................................................................................... 46

Black cartridge replacement required ...................................................................................... 46

Color cartridge replacement required ...................................................................................... 46

Black and Color cartridge replacement required ................................................................ 47

Paper Jam ................................................................................................................................................ 47

Out of Paper.......................................................................................................................................... 47

Removing and reinstalling the software............................................................................................47

Notices..........................................................................................................................48

Edition notice.....................................................................................................................................48

Power consumption...........................................................................................................................50

Index..............................................................................................................................51

Finding information about the printer

Quick Setup sheet

Description Where to find

The Quick Setup sheet gives you instructions for setting up hardware and software.

You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.

Getting Started or Setup Solutions booklet

Description Where to find

The Getting Started booklet gives you instructions for setting up hardware and software (on Windows operating systems) and some basic instructions for using the printer.

Note: If your printer supports Macintosh operating systems, see the Mac Help:

You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.

1 From the Finder desktop, double-click the

Lexmark 1400 Series folder.

2 Double-click the printer Help icon.

The Setup Solutions booklet tells you how to solve printer setup problems.

Note: These documents do not ship with all printers. If you did not receive a Getting Started booklet or a Setup Solutions booklet, see the User's Guide instead.

User's Guide

Description Where to find

The User's Guide gives you instructions for using the printer and other information such as:

• Using the software (on Windows operating systems)

• Loading paper

• Printing

• Working with photos

• Scanning (if supported by your printer)

• Making copies (if supported by your printer)

• Faxing (if supported by your printer)

• Maintaining the printer

• Connecting the printer to a network (if supported by

your printer)

• Troubleshooting problems with printing, copying,

scanning, faxing, paper jams, and misfeeds

Note: If your printer supports Macintosh operating systems, see the Mac Help:

1 From the Finder desktop, double-click the Lexmark

1400 Series folder.

2 Double-click the printer Help icon.

When you install the printer software, the User's Guide will be installed.

1 Click Start  Programs or All Programs 

Lexmark 1400 Series.

2 Click User's Guide.

If the link to the User's Guide is not on your desktop, follow these instructions:

1 Insert the CD.

The installation screen appears.

Note: If necessary, click Start  Run, and then type D:\setup, where D is the letter of your CD-ROM drive.

2 Click Documentation. 3 Click View User's Guide (including Setup

Troubleshooting).

4 Click Yes.

An icon of the User's Guide appears on your desktop, and the User's Guide appears on the screen.

You can also find this document on the Lexmark Web site at www.lexmark.com.

Help

Description Where to find

The Help gives you instructions for using the software, if your printer connects to a computer.

While in any Lexmark software program, click Help,

Tips  Help, or Help  Help Topics.

Lexmark Solution Center

Description Where to find

The Lexmark Solution Center software is included on your CD. It installs with the other software, if your printer connects to a computer.

To access the Lexmark Solution Center:

1 Click Start  Programs or All Programs 

Lexmark 1400 Series.

2 Select Lexmark Solution Center.

Customer support

Description Where to find (North America) Where to find (rest of world)

Telephone support

E-mail support

Call us at

• US: 1-800-332-4120

Monday–Friday (8:00 AM–11:00 PM ET)

Saturday (Noon–6:00 PM ET)

• Canada: 1-800-539-6275

English Monday–Friday (8:00 AM– 11:00 PM ET)

Saturday (Noon–6:00 PM ET)

French Monday–Friday (9:00 AM–7:00 PM ET)

• Mexico: 001-888-377-0063

Monday–Friday (8:00 AM–8:00 PM ET)

Note: Support numbers and times may change without notice. For the most recent phone numbers available, see the printed warranty statement that shipped with your printer.

For e-mail support, visit our Web site:

www.lexmark.com.

1 Click CUSTOMER SUPPORT. 2 Click Technical Support. 3 Select your printer family. 4 Select your printer model. 5 From the Support Tools section, click e-

Mail Support.

6 Complete the form, and then click Submit

Request.

Telephone numbers and support hours vary by country or region.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

E-mail support varies by country or region, and may not be available in some instances.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

Limited Warranty

Description Where to find (US) Where to find (rest of world)

Limited Warranty Information

Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase.

To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at

www.lexmark.com.

1 Click CUSTOMER SUPPORT. 2 Click Warranty Information.

Warranty information varies by country or region. See the printed warranty that shipped with your printer.

3 From the Statement of Limited

Warranty section, click Inkjet & All-In-One Printers.

4 Scroll through the Web page to view

the warranty.

Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Setting up the printer

To set up the printer, follow the instructions on the 1-2-3 sheet that came with the product.

Checking the box contents

Name Description

Power supply cord Fits into the power supply attached to the back of the printer.

Power supply Fits into the hollow area at the back of the printer.

Installation software CD

• Installation software for the printer

• Help

• User's Guide in electronic format (printed User's Guide only available in certain

geographies)

Installation cable Connects the printer to the computer.

Getting Started Printed booklet that serves as a guide.

Note: Complete user information (User's Guide or Mac Help) can be found on the

installation software CDs.

Quick Setup sheet Initial setup directions.

Color print cartridge Cartridge to be installed in the right cartridge carrier. For more information, see

“Installing print cartridges” on page 33.

Black print cartridge Cartridge to be installed in the left cartridge carrier. For more information, see

“Installing print cartridges” on page 33.

Networking the printer

For complete networking information, please refer to the Getting Started booklet that came with the product.

Installing the printer on a network

Follow the instructions for the networking method you want to use. Make sure the selected network is set up and working properly, and that all relevant devices are turned on. For more information on your specific network, see your network documentation or consult the person who set up the network.

Finding your MAC address

In order to complete the network configuration of your printer, you may need the media access control (MAC) address of the printer or print server. The MAC address is a series of letters and numbers located at the back of the printer beside the serial number.

Learning about the printer

Understanding the parts of the printer

Use the To

Internal wireless adapter Connect to a wireless network.

• Turn the printer on and off.

• Cancel a print job. Press in the middle of a print job.

• Load or eject paper.

• Troubleshoot. For more information, see “Blinking power light troubleshooting”

on page 46.

Access cover

• Install or change the print cartridges.

• Clear paper jams.

Wi-Fi indicator Check wireless status:

• Off indicates that the printer is not turned on or that no wireless option is

installed.

• Orange indicates that the printer is ready for wireless connection, but not

connected.

• Orange blinking indicates that the printer is configured but unable to

communicate with the wireless network.

• Green indicates that the printer is connected to a wireless network.

Paper exit tray Stack paper as it exits.

Paper feed guard Prevent items from falling into the paper slot.

Paper guide Keep paper straight when feeding.

Paper support Load paper.

Use the To

USB port Connect the printer to a computer using a USB cable.

Power supply Connect the printer to a power source using the power cord.

1 Plug the power cord all the way into the power supply on the printer. 2 Plug the power cord into an electrical outlet that other electrical devices have

been using.

3 If the light is not on, press .

Internal wireless adapter Connect to a wireless network.

Learning about the software

This chapter tells how to use the printer with Windows operating systems. If you are using a Macintosh operating system, see the Mac Help:

1 From the Finder desktop, double-click the Lexmark 1400 Series folder.

2 Double-click the printer Help icon.

Using the printer software

Use this software To

Lexmark Imaging Studio Print documents or photos.

Solution Center Find troubleshooting, maintenance, and cartridge-ordering information.

Print Properties Select the best print settings for the document you are printing.

Toolbar Create printer-friendly versions of an active Web page.

Using the Lexmark Imaging Studio

To open the Lexmark Imaging Studio, use one of these methods:

Method 1 Method 2

From the desktop, double-click the Lexmark Imaging Studio icon.

Click To access Details

View/Print Photo Library Browse, print, or share your photos.

Transfer Photos Download photos from a memory card, flash

Photo Greeting Cards Make quality greeting cards from your photos.

1 Click Start  Programs or All Programs  Lexmark

1400 Series.

2 Select Lexmark Imaging Studio.

drive, CD, or PictBridge-enabled digital camera to the Photo Library.

Click To access Details

Photo Packages Print multiple photos in various sizes.

Slideshow View a slideshow of your photos.

Poster Print your photos as a multiple-page poster.

From the bottom left corner of the Welcome screen:

Click To

Setup and diagnose printer

• Check ink levels.

• Order print cartridges.

• Find maintenance information.

• Select other Solution Center tabs for more information, including how to change

printer settings and troubleshooting.

Using the Solution Center

The Solution Center provides help, as well as information about the printer status and ink level.

To open the Solution Center, use one of these methods:

Method 1 Method 2

1 From the desktop, double-click the Lexmark Imaging

Studio icon.

2 Click Setup and diagnose printer.

The Solution Center appears with the Maintenance tab open.

The Solution Center consists of six tabs:

From here You can

1 Click Start  Programs or All Programs 

Lexmark 1400 Series.

2 Select Solution Center.

Printer Status (Main dialog)

• View the status of the printer. For example, while printing, the

status of the printer is Busy Printing.

• View ink levels and order new print cartridges.

From here You can

How To

• Learn how to: – Print. – Use basic features. – Print projects such as photos, envelopes, cards, banners,

iron-on transfers, and transparencies.

• Find the electronic User's Guide for more information.

Troubleshooting

• Learn tips about the current status.

• Solve printer problems.

Maintenance

• Install a new print cartridge.

• View shopping options for new cartridges.

• Print a test page.

• Clean to fix horizontal streaks.

• Align to fix blurry edges.

• Troubleshoot other ink problems.

Contact Information Learn how to contact us by telephone or on the World Wide Web.

Advanced

• Change the appearance of the Printing Status window.

• Download the newest software files.

• Turn printing voice notification on or off.

• Change network printing settings.

• Share information with us regarding how you use the printer.

• Obtain software version information.

Note: For more information, click Help in the lower right corner of the screen.

Using Print Properties

Opening Print Properties

Print Properties is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Print Properties based on the type of project you want to create. You can open Print Properties from almost any program:

1 With a document open, click File  Print.

2 From the Print dialog, click Properties, Preferences, Options, or Setup.

Using the Save Settings menu

From the “Save Settings” menu, you can name and save the current Print Properties settings for future use. You can save up to five custom settings.

Using the I Want To menu

The “I Want To” menu contains a variety of task wizards (printing a photo, an envelope, a banner, a poster, or printing on both sides of the paper) to help you select the correct print settings for a project.

Using the Options menu

Use the “Options” menu to make changes to the Quality Options, Layout Options, and Printing Status Options settings. For more information on these settings, open the tab dialog from the menu, and then click the Help button on the dialog.

The “Options” menu also provides direct links to different parts of the Solution Center as well as software version information.

Using the Print Properties tabs

All of the print settings are on the three main tabs of the Print Properties software: Quality/Copies, Paper Setup, and Print Layout.

Tab Options

Quality/Copies

• Select a Quality/Speed setting.

• Select a Paper Type.

• Customize how the printer prints several copies of a single print job:

collated or normal.

• Choose Automatic Image Sharpening.

• Choose to have the last page printed first.

Paper Setup

• Specify the size of paper loaded.

• Select the orientation of the document on the printed page: portrait or

landscape.

Print Layout

• Select the layout you want to print.

• Choose to print on both sides of the paper, and select a duplexing

preference.

Note: For more information about these settings, right-click a setting on the screen.

Using the Toolbar

The Toolbar lets you create printer-friendly versions of Web pages.

Note: The Toolbar launches automatically when you browse the Web using Microsoft Windows Internet Explorer version 5.5 or later.

Click To

• Select Page Setup options.

• Select Options to customize the toolbar appearance or select a different setting

for printing photos.

• Access links to the Lexmark Web site.

• Access Help for additional information.

• Uninstall the Toolbar.

Normal Print an entire Web page in normal quality.

Quick Print an entire Web page in draft quality.

Black and White Print an entire Web page in black and white.

Text Only

Print only the text of a Web page.

Photos Print only the photos or images on a Web page.

Note: The number of photos or images valid for printing appears next to Photos.

Click To

Preview Preview a Web page before printing.

Resetting printer software settings to defaults

Windows 2000, Windows XP, or Windows Vista users:

1 Click Start  Settings  Printers or Printers and Faxes.

2 Right-click the Lexmark 1400 Series icon.

3 Click Printing Preferences.

4 Click the Save Settings menu.

5 From the Restore section, select Factory Settings (Defaults).

Note: Factory default settings cannot be deleted.

Loading paper and various paper types

Loading paper

1 Make sure:

• You use paper designed for inkjet printers.

• The paper is not used or damaged.

• If you are using specialty paper, you follow the instructions that came with it.

• You do not force paper into the printer.

2 Load the paper vertically against the right side of the paper support.

3 Adjust the paper guide until it rests against the left edge of the paper.

Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guide.

Loading various paper types

Load up to Make sure

100 sheets of plain paper (depending on the thickness)

25 sheets of heavyweight matte paper

25 sheets of glossy paper

25 sheets of photo paper

10 iron-on transfers

• The paper is designed for use with inkjet printers.

• The paper is loaded against the right side of the paper support.

• The paper guide rests against the left edge of the paper.

• The stack of heavyweight matte paper does not exceed 10mm or 1

cm in height.

• The glossy or printable side of the paper faces you. (If you are not

sure which side is the printable side, see the instructions that came with the paper.)

• The paper is loaded against the right side of the paper support.

• The paper guide rests against the left edge of the paper.

Note: Photos require more drying time. Remove each photo as it exits,

and allow it to dry to avoid ink smudging.

• You follow the loading instructions that came with the iron-on

transfers.

• The print side of the transfers faces you.

• The transfers are loaded against the right side of the paper support.

• The paper guide rests against the left edge of the transfers.

Note: For best results, load transfers one at a time.

Load up to Make sure

25 greeting cards

25 index cards

25 photo cards

25 postcards

10 envelopes

• The total thickness of the card stack does not exceed 10 mm (0.4

inches).

• The print side of the cards faces you.

• The cards are loaded against the right side of the paper support.

• The paper guide rests against the left edge of the cards.

• The stamp location is in the upper left corner.

• The print side of the envelopes faces you.

• The envelopes are designed for use with inkjet printers.

• The envelopes are loaded against the right side of the paper support.

• The paper guide rests against the left edge of the envelopes.

Warning: Do not use envelopes that have metal clasps, string ties, or

metal folding bars.

Notes:

– Do not load envelopes with holes, perforations, cutouts, or deep

embossing.

– Do not use envelopes that have exposed flap adhesive.

25 sheets of labels

10 transparencies

• You follow the loading instructions that came with the labels.

• The print side of the labels faces you.

• The adhesive on the labels does not extend to within 1 mm of the

edge of the label.

• You use full label sheets. Partial sheets (with areas exposed by

missing labels) may cause labels to peel off during printing, resulting in a paper jam.

• The labels are loaded against the right side of the paper support.

• The paper guide rests against the left edge of the labels.

• The rough side of the transparencies faces you.

• You don't use transparencies with paper backing sheets.

• The transparencies are loaded against the right side of the paper

support.

• The paper guide rests against the left edge of the transparencies.

Note: Transparencies require more drying time. Remove each

transparency as it exits, and allow it to dry to avoid ink smudging.

Load up to Make sure

20 sheets of banner paper

100 sheets of custom-size paper (depending on the thickness)

• You remove all the paper from the paper support before loading the

banner paper.

• You tear off only the number of pages needed to print the banner.

• The banner paper is placed on a level surface behind the printer and

fed up over the paper support.

• You have selected the correct paper size for the banner in Print

Properties. For more information, see “Using Print Properties” on page 17.

• The paper is loaded against the right side of the paper support.

• The paper guide rests against the left edge of the paper.

• The print side of the paper faces you.

• The paper size fits within these dimensions:

Width:

– 76–216 mm – 3.0–8.5 inches

Length:

– 127–432 mm – 5.0–17.0 inches

• The paper is loaded against the right side of the paper support.

• The paper guide rests against the left edge of the paper.

Printing

Printing a document

1 Load paper.

2 With a document open, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 Adjust the settings.

5 Click OK.

6 Click OK or Print.

Printing a banner

1 Tear off only the number of sheets needed for the banner (up to 20 sheets).

2 Set the stack of paper on a level surface behind the printer, and feed up over the paper support.

3 With your document open, click File  Print.

4 Click Properties, Preferences, Options, or Setup.

5 From the Layout drop-down menu, select Banner.

6 From the Banner Paper Size drop-down menu, select Letter Banner or A4 Banner.

7 Click OK.

8 Click OK or Print.

Printing cards

1 Load greeting cards, index cards, or postcards.

2 From the software application, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 Select a Quality/Speed setting.

Select Photo for photos and greeting cards and Normal for other types of cards.

5 Select the Paper Setup tab.

6 Select Paper.

7 From the Paper Size list, select a card size.

8 Click OK.

9 Click OK or Print.

Notes:

• To avoid paper jams, do not force the cards into the printer.

• To prevent smudging, remove each card as it exits, and let it dry before stacking.

Printing collated copies

If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).

Collated Not collated

1 Load paper.

2 With a document open, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 From the Quality/Copies tab, select the number of copies to print.

5 Select the Collate Copies check box.

6 If you want to print with reverse page order, select the Print Last Page First check box.

7 Click OK.

8 Click OK or Print.

Printing envelopes

1 Load envelopes.

2 From the software application, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 From the “I Want To” menu, select Print on an envelope.

5 From the Envelope Size list, select the envelope size loaded.

6 Select Portrait or Landscape orientation.

Notes:

• Most envelopes use landscape orientation.

• Make sure the same orientation is also selected in the software application.

7 Click OK.

8 Click OK.

9 Click OK or Print.

Printing iron-on transfers

1 Load iron-on transfers.

2 With your image open, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 From the Print Layout tab, select Mirror if you want the printer software to flip the image.

Select Normal if you have a program that automatically flips the image.

5 Click OK to close any printer software dialogs that are open.

6 Print the iron-on transfers.

Note: Do not force iron-on transfers into the printer.

Printing high-quality graphics

1 Load paper.

2 With your image open, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 Click the Quality/Copies tab.

5 From the Quality/Speed section, select Photo.

6 From the Paper Type section, select Use printer sensor to let the printer select the paper type for you.

Note: To manually select a paper type, select Use my choice.

7 From the drop-down menu, select a glossy or heavyweight matte paper.

8 Click OK.

9 Click OK or Print.

Printing multiple pages on one sheet

1 Load paper.

2 With a document open, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 From the Print Layout tab, select N-up.

5 Select the number of pages to print on each page.

6 If you want each page image to be surrounded by a border, select Print Page Borders.

7 Click OK.

8 Click OK or Print.

Printing the last page first (reverse page order)

1 Load paper.

2 With a document open, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 From the Quality/Copies tab, select Print Last Page First.

5 Click OK.

6 Click OK or Print.

Printing transparencies

1 Load up to 10 transparencies.

2 With your document open, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 From the Quality/Copies tab, select Normal or Photo.

5 From the Paper Type section, select Transparency.

6 Click OK to close any printer software dialog boxes that are open.

7 Print the document.

Note: Do not force the transparencies into the printer.

Printing a Web page

You can use the Toolbar to create a printer-friendly version of any Web page.

1 Load paper.

2 Open a Web page using Microsoft Internet Explorer 5.5 or later.

3 If you want to check or change your print settings:

a From the toolbar area, click Lexmark  Page Setup. b Adjust the print settings.

c Click OK.

Note: For additional print setting options, see “Using Print Properties” on page 17.

4 If you want to view the Web page before printing:

a Click Preview. b Use the toolbar options to scroll between pages, zoom in or out, or select whether to print text and images

or text only.

c Click:

• Print

• Close, and continue to step 5.

5 If needed, select a print option from the Toolbar:

• Normal

• Quick

• Black and White

• Text Only

Printing photos or images from a Web page

1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing

you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

2 Open a Web page with Microsoft Internet Explorer 5.5 or later.

On the Toolbar, the number of photos valid for printing appears next to Photos.

3 If no number appears next to Photos:

a From the Lexmark logo drop-down menu, select Options.

b Select the Advanced tab. c Select a lower minimum photo size.

d Click OK.

The number of photos valid for printing appears next to Photos.

4 Click Photos.

The Fast Pics dialog appears.

5 If you want to print all the photos or images using the same settings, select the size you want, the blank paper

size in the printer, and the number of copies.

6 If you want to print one photo or image at a time:

a Click the photos or images you do not want to print to deselect them. b To make common editing changes:

1 Right click the photo or image. 2 Click Edit. 3 Make your selections. 4 Follow the instructions on the screen. 5 When you are finished making changes, click Done. 6 Select the size you want, the blank paper size in the printer, and the number of copies.

7 Click Print Now.

Working with photos

Notes:

• For best results when printing photos or other high-quality images, use Lexmark photo papers.

• To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For

best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

Using Print Properties to print borderless photos

Use Print Properties to print photos from a Windows program.

1 Load paper. For best results, use photo or glossy paper, with the glossy or printable side facing you. (If you are

not sure which side is the printable side, see the instructions that came with the paper.)

2 From the software application, click File  Print.

3 Click Properties, Preferences, Options, or Setup.

4 From the Quality/Copies tab, select Photo.

5 From the Paper Type menu, choose a paper type.

6 From the Paper Setup tab, select Borderless, and then select the paper size and the orientation of the photo.

7 Click OK.

8 Click OK or Print.

Printing photos from the Photo Library

1 Load paper. For best results, use photo or glossy paper, with the glossy or printable side facing you. (If you are

not sure which side is the printable side, see the instructions that came with the paper.)

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 Click View / Print Photo Library.

4 Click the photos you want to print.

5 Click Photo Prints.

6 Change the print settings as necessary.

Notes:

• From the Quality drop-down list, select a print quality.

• From the Paper Size in Printer drop-down list, select the paper size.

• You can also select other photo sizes, and print multiple copies of the photos.

7 Click Print Now.

Printing Photo Packages

1 Load paper. For best results, use photo or glossy paper, with the glossy or printable side facing you. (If you are

not sure which side is the printable side, see the instructions that came with the paper.)

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 Click Photo Packages.

4 Click to select the photos you want to include in your photo package.

5 Click Next.

6 From the Quality drop-down list, select a copy quality.

7 From the Paper Size in Printer drop-down list, select the paper size.

8 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options

you want in the table. Use the drop-down list in the last column to view and select other sizes.

9 Click Print Now in the bottom right corner of the screen.

Creating photo projects

Creating Photo Greeting Cards

1 From the desktop, double-click the Lexmark Imaging Studio icon.

2 Click Photo Greeting Cards.

3 From the Style tab, click to select a style for your greeting card.

4 From the Photo tab, select and drag a photo into the preview pane on the right side of the screen.

5 Click the text area to be able to add text to your photo greeting card.

6 When you have finished editing your text, click OK.

7 If you want to create another photo greeting card using a different style and/or photo, click Add New Card, and

repeat step 3 on page 30 through step 6 on page 30.

8 If you want to print your photo greeting card, select Print your Photo Greeting Card from the Share tab.

9 Select the number of copies from the Copies drop-down list.

10 Select the copy quality from the Quality drop-down list.

11 Select the paper size from the Paper Size in Printer drop-down list.

Paper sizes supported Dimensions

A4 210 x 297 millimeters

Letter 8.5 x 11 inches

Greeting cards 4 x 8 inches (10.16 x 20.32 centimeters)

12 Click Print Now.

13 If you want to e-mail your photo greeting card, click E-mail your Photo Greeting Card from the Share tab.

14 From the Send Quality and Speed area of the screen, select the image size.

15 Click Create E-mail to create an e-mail message with your photo greeting card(s) attached.

Creating and viewing a slideshow

1 From the desktop, double-click the Lexmark Imaging Studio icon.

2 Click Slideshow.

3 Click and drag the photos you want to include in the slideshow to the “Photos in Your Slideshow” area.

If you want the photos to appear in a specific order, click the photos in the order you want them to show.

Notes:

• If you want to change the slideshow settings, click the Settings tab.

• If you want to save or print the slideshow, click the Share tab.

4 Click View Show.

Viewing a saved slideshow

1 From the desktop, double-click the Lexmark Imaging Studio icon.

2 Click Slideshow.

3 Follow the instructions on the screen.

Printing an image as a multiple-page poster

1 Load paper.

2 From the desktop, double-click the Lexmark Imaging Studio icon.

3 Click Poster.

4 Click and drag the photo to the “Print a Multi-Page Poster” area.

Note: If you want to change the poster settings, click the Settings tab.

5 Click Print Now.

Maintaining the printer

Changing print cartridges

Removing a used print cartridge

1 Make sure the printer is on.

2 Lift the access cover.

The print cartridge carrier moves and stops at the loading position, unless the printer is busy.

3 Press down on the cartridge carrier lever to raise the cartridge carrier lid.

4 Remove the used print cartridge.

To recycle the used cartridge, see “Recycling Lexmark products” on page 37.

If the cartridge you removed is not empty and you want to use it later, see “Preserving the print cartridges” on page 36.

Installing print cartridges

1 If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges.

Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.

2 Press down on the cartridge carrier levers to raise the cartridge carrier lids.

3 Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.

4 Snap the lids closed.

5 Close the access cover.

Achieving better print quality

Improving print quality

If you are not satisfied with the print quality of a document, make sure you:

• Use the appropriate paper for the document. Use Lexmark photo paper if you are printing photos or other high-

quality images.

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

• Use a paper that is a heavier weight, bright white, or coated.

• Select a higher print quality.

If the document still does not have the print quality you want, follow these steps:

1 Align the print cartridges. For more information, see “Aligning the print cartridges” on page 34.

If print quality has not improved, continue to step 2.

2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on

page 34.

If print quality has not improved, continue to step 3.

3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on

page 32 and “Installing print cartridges” on page 33.

If print quality has not improved, continue to step 4.

4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”

on page 35.

If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies” on page 36.

Aligning the print cartridges

The computer automatically prompts you to align the print cartridges:

• After you install the printer software.

• When you send your first print job to the printer after installing a new cartridge.

You may also align the print cartridges manually.

1 Load plain paper.

2 Open the Solution Center.

3 From the Maintenance tab, click Align to fix blurry edges.

4 Click Print.

If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles.

Cleaning the print cartridge nozzles

1 Load plain paper.

2 Open the Solution Center. See “Using the Solution Center” on page 16.

3 From the Maintenance tab, click Clean to fix horizontal streaks.

4 Click Print.

A page prints, forcing ink through the print cartridge nozzles to clean them.

5 Print the document again to verify that the print quality has improved.

6 If print quality has not improved, try cleaning the nozzles up to two more times.

Wiping the print cartridge nozzles and contacts

1 Remove the print cartridge.

2 Dampen a clean, lint-free cloth with water.

3 Gently hold the cloth against the print cartridge nozzles for about three seconds, and then wipe in the direction

shown.

4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and

then wipe in the direction shown.

5 With another clean section of the cloth, repeat step 3 and step 4.

6 Let the nozzles and contacts dry completely.

7 Reinsert the cartridge.

8 Print the document again.

9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print

cartridge nozzles” on page 34.

10 Repeat step 9 up to two more times.

11 If print quality is still not satisfactory, replace the cartridge.

Preserving the print cartridges

• Keep new cartridges in their packaging until you are ready to install them.

• Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The

cartridges do not print correctly if left exposed for an extended period of time.

Ordering supplies

To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.

Notes:

• For best results, use only Lexmark print cartridges.

• For best results when printing photos or other high-quality images, use Lexmark photo papers.

Item Part number

USB cable 1021294

Paper Paper size

Lexmark Premium Photo Paper

• Letter

• A4

• 4 x 6 in.

• 10 x 15 cm

• L

Lexmark Photo Paper

• Letter

• A4

• 4 x 6 in.

• 10 x 15 cm

Lexmark PerfectFinishTM Photo Paper

• Letter

• A4

• 4 x 6 in.

• 10 x 15 cm

• L

Note: Availability may vary by country or region.

For information on how to purchase Lexmark Premium Photo Paper, Lexmark Photo Paper, or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com.

Item Part number

Black cartridge 23A 215

Black cartridge

High yield black cartridge 34 500

Color cartridge 24A 185

Color cartridge

High yield color cartridge 35 500

Photo cartridge 31 Not applicable

Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711 (FDIS).

Licensed Return Program Cartridge

23 215

24 185

Average cartridge standard page yield is up to

Using genuine Lexmark print cartridges

Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality.

If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge (s) has been depleted.

If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears:

1 Click Learn More on the message.

2 Click Report a non-Lexmark print cartridge.

To prevent the message from appearing again for the indicated cartridge(s):

• Replace your cartridge(s) with new Lexmark print cartridge(s).

• If you are printing from a computer, click Learn more on the message, select the check box, and click Close.

Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges.

Refilling a print cartridge

The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies.

Recycling Lexmark products

To return Lexmark products to Lexmark for recycling:

1 Visit our Web site at www.lexmark.com/recycle.

2 Follow the instructions on the computer screen.

Troubleshooting

Setup troubleshooting

Power light is not lit

Make sure you have disconnected the power supply cord from the wall outlet and then from the printer.

1 Plug the cord all the way into the power supply on the printer.

2 Plug the cord into an electrical outlet that other electrical devices have been using.

3 If the light is not on, press .

Software does not install

The following operating systems are supported:

• Windows 2000 with Service Pack 3 or later

• Windows XP

• Windows Vista

Solution 1

Check that your computer meets the minimum system requirements listed on the box.

Solution 2

1 Check the USB cable for any obvious damage.

2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with the

3 Firmly plug the square end of the USB cable into the back of the printer.

Solution 3

1 Turn off and then restart your computer.

2 Click Cancel on all New Hardware Found screens.

USB symbol.

3 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

Solution 4

1 Press to turn the printer off.

2 Disconnect the power cord from the wall outlet.

3 Gently remove the power supply from the printer.

4 Reconnect the power supply to the printer.

5 Plug the power cord into the wall outlet.

6 Press to turn the printer on.

Solution 5

1 Close all open software applications.

2 Disable any anti-virus programs.

3 Double-click the My Computer icon.

In Windows XP, click Start to access the My Computer icon.

4 Double-click the CD-ROM drive icon.

5 If necessary, double-click setup.exe.

6 Follow the instructions on the computer screen to install the software.

Solution 6

1 Visit our Web site at www.lexmark.com to check for the latest software.

2 In all countries or regions except the United States, select your country or region.

3 Click the links for drivers or downloads.

4 Select your printer family.

5 Select your printer model.

6 Select your operating system.

7 Select the file you want to download, and then follow the directions on the computer screen.

Page does not print

Solution 1

If the light is not on, see “Power light is not lit” on page 38.

Solution 2

Remove and then load paper.

Solution 3

Check the ink levels, and install a new print cartridge if necessary.

Solution 4

1 Remove the print cartridges.

2 Make sure the sticker and tape have been completely removed from the back and bottom of the cartridges.

Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.

3 Reinsert the print cartridges.

Solution 5

Make sure the printer is set as the default printer and is not on hold or paused.

1 Click:

• In Windows XP Pro: Start  Settings  Printers and Faxes.

• In Windows XP Home: Start  Control Panel  Printers and Faxes.

• In Windows 2000 or Windows Vista: Start  Settings  Printers.

2 Double-click the name of your printer.

3 Click Printer.

• Make sure no check mark appears next to Pause Printing.

• Make sure a check mark does appear next to Set As Default.

Solution 6

1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the

software” on page 47.

2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest

software.

a In all countries or regions except the United States, select your country or region. b Click the links for drivers or downloads. c Select your printer family. d Select your printer model. e Select your operating system.

f Select the file you want to download, and then follow the directions on the computer screen.

Print troubleshooting

Improving print quality

If you are not satisfied with the print quality of a document, make sure you:

• Use the appropriate paper for the document. Use Lexmark photo paper if you are printing photos or other high-

quality images.

• Use a paper that is a heavier weight, bright white, or coated.

• Select a higher print quality.

If the document still does not have the print quality you want, follow these steps:

1 Align the print cartridges. For more information, see “Aligning the print cartridges” on page 34.

If print quality has not improved, continue to step 2.

2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 34.

If print quality has not improved, continue to step 3.

3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on

page 32 and “Installing print cartridges” on page 33.

If print quality has not improved, continue to step 4.

4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”

on page 35.

If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies” on page 36.

Print speed is slow

Solution 1

Close all applications not in use.

Solution 2

Try minimizing the number and size of graphics and images in the document.

Solution 3

Consider purchasing more Random Access Memory (RAM) for your computer.

Solution 4

Remove as many unused fonts as possible from your system.

Solution 5

1 From the software application, click File  Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Quality/Copies.

4 From the Quality/Speed area, select a lower print quality.

Solution 6

1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the

software” on page 47.

2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest

software.

a In all countries or regions except the United States, select your country or region. b Click the links for drivers and downloads. c Select your printer family. d Select your printer model. e Select your operating system.

f Select the file you want to download, and follow the directions on the computer screen.

Printer does not print or respond

See “Page does not print” on page 39.

Poor quality at the edges of the page

Solution 1

Unless you are using the borderless feature, use these minimum print margin settings:

• Left and right margins: – 6.35 mm (0.25 in.) for letter size paper – 3.37 mm (0.133 in.) for all paper sizes except letter

• Top margin: 1.7 mm (0.067 in.)

• Bottom margin: 12.7 mm (0.5 in.)

Solution 2

Select the Borderless print feature.

1 From the software application, click File  Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Print Layout.

4 Click Borderless.

Solution 3

Check that the paper size being used matches the printer setting.

1 From the software application, click File  Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Paper Setup.

4 Check the paper size.

Poor text and graphic quality

Examples of poor text and graphic quality include:

• Blank pages

• Dark print

• Faded print

• Incorrect colors

• Light and dark bands in print

• Skewed lines

• Smudges

• Streaks

• White lines in print

Solution 1

Check the ink levels, and install a new print cartridge if necessary.

Solution 2

See “Improving print quality” on page 34.

Solution 3

To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it to dry:

• Documents with graphics or images

• Photo paper

• Heavyweight matte or glossy paper

• Transparencies

• Labels

• Envelopes

• Iron-on transfers

Note: Transparencies may take up to 15 minutes to dry.

Solution 4

Use a different brand of paper. Each paper brand accepts ink differently and prints with color variations. Use Lexmark photo paper if you are printing photos or other high-quality images.

Solution 5

Use only new, unwrinkled paper.

Solution 6

1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the

software” on page 47.

2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest

software.

a In all countries or regions except the United States, select your country or region. b Click the links for drivers and downloads.

c Select your printer family. d Select your printer model. e Select your operating system.

f Select the file you want to download, and follow the directions on the computer screen.

Partial document or photo prints

Check that the paper size being used matches the printer setting.

1 From the software application, click File  Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Paper Setup.

4 Check the paper size.

Jams and misfeeds troubleshooting

Paper jam in the printer

1 Press to turn off the printer.

2 Firmly grasp the paper, and gently pull it out.

3 Press to turn the printer back on.

Paper jam in the paper support

1 Press to turn off the printer.

2 Firmly grasp the paper, and gently pull it out.

3 Press to turn the printer back on.

Paper or specialty media misfeeds

If paper or specialty media misfeeds or skews, or multiple sheets feed or stick together, try the following solutions.

Solution 1

Load a smaller amount of paper into the printer.

See “Loading various paper types” on page 21 for information about:

• Maximum loading amounts per paper type

• Specific loading instructions for supported paper and specialty media

Solution 2

Load paper with the print side facing you.

Solution 3

Use only new, unwrinkled paper.

Solution 4

Adjust the paper guide:

• When using media less than 8.5 inches wide

• Against the left edge of the paper or media, making sure it does not buckle

Printer does not feed paper, envelopes, or specialty media

Solution 1

If there is a paper jam, see “Jams and misfeeds troubleshooting” on page 44.

Solution 2

Verify that the specialty media is loaded correctly.

Solution 3

Try loading one page, envelope, or sheet of specialty media at a time.

Solution 4

Make sure the printer is set as the default printer and is not on hold or paused.

1 Click:

• For Windows XP Pro: Start  Settings  Printers and Faxes.

• For Windows XP Home: Start  Control Panel  Printers and Faxes.

• For Windows 2000 or Windows Vista: Start  Settings  Printers.

2 Double-click the name of your printer.

3 Click Printer.

• Make sure no check mark appears next to Pause Printing.

• Make sure a check mark does appear next to Set As Default.

Banner paper jams

1 Press to turn off the printer.

2 Remove the jammed banner paper from the printer.

To keep a banner print job from jamming:

• Use only the number of sheets needed for the banner.

• Select the following settings to enable the printer to feed paper continuously without jamming: 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the Paper Setup tab. 4 From the Paper Size area, select Banner. 5 Select Letter Banner or A4 Banner as the paper size.

6 Select Portrait or Landscape. 7 Click OK. 8 Click OK or Print.

Blinking power light troubleshooting

Power light blinks slowly

The printer is out of paper in the middle of a print job.

Load more paper. See “Loading paper” on page 21.

Power light blinks rapidly

There is a paper jam.

Clear the paper jam. For more information, see “Jams and misfeeds troubleshooting” on page 44.

Error messages troubleshooting

These messages appear on your computer screen.

Cartridge Alert

One of the print cartridges needs to be replaced soon. The Cartridge Alert warning occurs when a cartridge is 25 percent full, 15 percent full, and five percent full.

Replace the print cartridge with a new cartridge. For more information, see “Removing a used print cartridge” on page 32 and “Installing print cartridges” on page 33.

To order supplies, click Order Ink on your computer screen. You can also see “Ordering supplies” on page 36 in this guide.

Black cartridge replacement required

A new black print cartridge needs to be installed.

If available, click the Continue button on your computer screen to print using the color print cartridge. (The Continue button is available only at the beginning of a print job.)

Note: A variable amount of ink remains in the black print cartridge.

Follow these steps to replace the black print cartridge in your printer:

1 Cancel the print job if not already canceled.

2 Replace the black print cartridge with a new cartridge. For more information, see “Removing a used print

cartridge” on page 32 and “Installing print cartridges” on page 33.

3 Print again.

To order supplies, click Order Ink on your computer screen. You can also see “Ordering supplies” on page 36 in this guide.

Color cartridge replacement required

A new color print cartridge needs to be installed.

If available, click the Continue button on your computer screen to print using the black print cartridge. (The Continue button is available only at the beginning of a print job.)

Note: A variable amount of ink remains in the color print cartridge.

Follow these steps to replace the color print cartridge in your printer:

1 Cancel the print job if not already canceled.

2 Replace the color print cartridge with a new cartridge. For more information, see “Removing a used print

cartridge” on page 32 and “Installing print cartridges” on page 33.

3 Print again.

To order supplies, click Order Ink on your computer screen. You can also see “Ordering supplies” on page 36 in this guide.

Black and Color cartridge replacement required

New print cartridges need to be installed.

The print job has been canceled.

Note: A variable amount of ink remains in the black and color print cartridges.

1 Replace the print cartridges with new cartridges. For more information, see “Removing a used print cartridge”

on page 32 and “Installing print cartridges” on page 33.

2 Print again.

To order supplies, click Order Ink on your computer screen. You can also see “Ordering supplies” on page 36 in this guide.

Paper Jam

For more information, see “Jams and misfeeds troubleshooting” on page 44.

Out of Paper

The printer is out of paper in the middle of a print job.

Load paper. For more information, see “Loading paper” on page 21.

Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software.

1 Click Start  Programs or All Programs  Lexmark 1400 Series.

2 Select Uninstall.

3 Follow the instructions on the computer screen to remove the printer software.

4 Restart the computer before reinstalling the printer software.

5 Click Cancel on all New Hardware Found screens.

6 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

Note: If the install screen does not appear automatically after you restart your computer, click Start  Run, and then type D:\setup, where D is the letter of your CD-ROM drive.

Notices

Product name:

Lexmark 1400 Series

Machine type:

4127

Model(s):

W31, W21, W01

Edition notice

February 2007

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.

For Lexmark technical support, visit support.lexmark.com.

For information on supplies and downloads, visit www.lexmark.com.

If you don't have access to the Internet, you can contact Lexmark by mail:

Lexmark International, Inc. Bldg 004-2/CSC 740 New Circle Road NW Lexington, KY 40550

Trademarks

Lexmark, Lexmark with diamond design, and MarkNet are trademarks of Lexmark International, Inc., registered in the United States and/ or other countries.

PerfectFinish is a trademark of Lexmark International, Inc.

All other trademarks are the property of their respective owners.

Conventions

Note: A Note identifies something that could help you.

Warning: A Warning identifies something that could damage your product hardware or software.

CAUTION: A CAUTION identifies something that could cause you harm.

CAUTION: This type of CAUTION indicates that you should not touch the marked area.

CAUTION: This type of CAUTION indicates a hot surface.

CAUTION: This type of CAUTION indicates a shock hazard.

CAUTION: This type of CAUTION indicates a tipping hazard.

The following notices are applicable if your printer has a wireless network card installed

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA

Printing 52

Scanning not applicable

Copying not applicable

Ready inaudible

Values are subject to change. See www.lexmark.com for current values.

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at

www.lexmark.com for your local sales office phone number.

ENERGY STAR

Power consumption

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Mode Description Power consumption (Watts)

Printing The product is generating hard-copy output from electronic inputs. 23

Copying The product is generating hard-copy output from hard-copy original documents. not applicable

Scanning The product is scanning hard-copy documents. not applicable

Ready The product is waiting for a print job. 5.84

Power Saver The product is in energy-saving mode. not applicable

High Off The product is plugged into a wall outlet, but the power switch is turned off. 5.84

Low Off (<1 W Off) The product is plugged into a wall outlet, the power switch is turned off, and the

product is in the lowest possible power consumption mode.

Off The product is plugged into a wall outlet, but the power switch is turned off. 5.84

The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

0.68

Power Saver

This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout.

Factory default Power Saver Timeout for this product (in minutes):

>6 seconds

Off mode

If this product has an off mode which still consumes a small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet.

Total energy usage

It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.

End-user license agreement

Opening this package, installing the printing device software, or using the print cartridges inside, confirms your acceptance of the following license/agreement: The patented print cartridges contained inside are licensed for a single use only and is/are designed to stop working after delivering a fixed amount of ink. A variable amount of ink will remain in the cartridge when replacement is required. After this single use, the license to use the print cartridge terminates, and the used cartridge must be returned only to Lexmark for remanufacturing, refilling or recycling. If you do not accept the terms of this single use license/agreement, return this product in its original

packaging to your point of purchase. A replacement cartridge sold without these terms is available at www.lexmark.com.

Index

access cover 13 Advanced tab 17 aligning print cartridges 34

banner paper jams 45 banner paper, loading 23 Black and Color cartridge replacement required 47 Black cartridge replacement required 46 blinking power light troubleshooting

power light blinks rapidly 46

power light blinks slowly 46 borderless photos, printing 29 box contents 11

cards

printing 24 Cartridge Alert 46 cartridge, print

cleaning 34

removing 32

wiping 35 cartridges, print

aligning 34

installing 33

preserving 36 cleaning print cartridge nozzles 34 coated paper, loading 21 collating copies 25 Color cartridge replacement required 46 Contact Information tab 17 contents, box 11 custom-size paper, loading 23

documents, printing 24

emission notices 49 envelopes

loading 22

printing 25 error messages troubleshooting

Black and Color cartridge

replacement required 47

Black cartridge replacement required 46 Cartridge Alert 46 Color cartridge replacement required 46 paper jam 47 Paper Out 47

finding

information 7 publications 7 Web site 7

glossy paper, loading 21 greeting cards

loading 22 printing 24

How To tab 17

I Want To menu 18 index cards

loading 22

printing 24 information, finding 7 ink levels, checking 16 ink, ordering 16 installing

print cartridges 33

printer software 47 iron-on transfers, loading 21

jams and misfeeds troubleshooting

banner paper jams 45

paper jam in paper support 44

paper jam in printer 44

paper or specialty media

misfeeds 44

printer does not feed paper,

envelopes, or specialty media 45

labels, loading 22 landscape orientation, selecting 18 last page first 27

layout, selecting 18 loading

banner paper 23 coated paper 21 custom-size paper 23 envelopes 22 glossy paper 21 greeting cards 22 index cards 22 iron-on transfers 21 labels 22 paper 21 photo cards 22 photo paper 21 postcards 22 transparencies 22

Maintenance tab 17

noise emission levels 49 notices 48, 49, 50 N-up feature 26

ordering supplies 36 orientation, changing

landscape 18 portrait 18

page does not print 39 paper exit tray 13 paper guide 13 paper jam 47 paper jam in paper support 44 paper jam in printer 44 paper or specialty media misfeeds 44 Paper Out 47 Paper Setup tab

changing orientation 18

changing paper size 18 paper sizes, specifying 18 paper support 13 paper, loading 21 partial document or photo prints 44 parts

access cover 13

paper exit tray 13 paper guide 13 paper support 13 power button 13 power supply 14

USB port 14 photo cards, loading 22 Photo Packages 30 photo paper, loading 21 photos

printing 29

printing borderless 29

printing from a Web page 28

printing using Print Properties 29 poor quality at the edges of the page 42 poor text and graphic quality 43 portrait orientation, selecting 18 postcards

loading 22

printing 24 power button 13 power light blinks rapidly 46 power light blinks slowly 46 power light is not lit 38 power supply 14 print cartridge

cleaning 34

removing 32

wiping 35 print cartridge nozzles, cleaning 34 print cartridges

aligning 34

installing 33

preserving 36 print cartridges, ordering 16 Print Layout tab

changing document type 18

duplexing 18 Print Properties

I Want To menu 18

opening 17

Options menu 18

Paper Setup tab 18

Print Layout tab 18

Print Properties tabs 18

Quality/Copies tab 18

Save Settings menu 18 print speed is slow 41 print troubleshooting

improving print quality 34, 41

partial document or photo

prints 44

poor quality at the edges of the page 42 poor text and graphic quality 43 print speed is slow 41 printer does not print or

respond 42 printer does not feed paper, envelopes, or specialty media 45 printer does not print or respond 42 printer software

reinstalling 47

removing 47

using 15 printer software settings

resetting to defaults 20 Printer Status dialog 16 printing

cards 24

collated copies 25

documents 24

envelopes 25

greeting cards 24

index cards 24

last page first 27

multiple pages on one sheet 26

Photo Packages 30

photos 29

photos using Print Properties 29

postcards 24

reverse page order 27

transparencies 27

Web page 27

Web page, photos only 28 publications, finding 7

Quality/Copies tab 18

recycling

Lexmark products 37

WEEE statement 49 removing print cartridge 32 reverse page order 27

safety information 2 setup troubleshooting

page does not print 39

power light is not lit 38

software does not install 38 software

Print Properties 17

removing and reinstalling 47

Solution Center 16 Toolbar 19

using 15 software does not install 38 software settings, printer

resetting to defaults 20 Solution Center

Advanced tab 17

Contact Information tab 17

How To tab 17

Maintenance tab 17

opening 16

Printer Status dialog 16

Troubleshooting tab 17

using 16 supplies, ordering 36

Toolbar

printing a Web page 27

printing only the photos from a

Web page 28

using 19 transparencies

loading 22

printing 27 Troubleshooting tab 17 troubleshooting, blinking power light

power light blinks rapidly 46

power light blinks slowly 46 troubleshooting, error messages

Black and Color cartridge

replacement required 47

Black cartridge replacement

required 46

Cartridge Alert 46

Color cartridge replacement

required 46

paper jam 47

Paper Out 47 troubleshooting, jams and misfeeds

banner paper jams 45

paper jam in paper support 44

paper jam in printer 44

paper or specialty media

misfeeds 44

printer does not feed paper,

envelopes, or specialty media 45 troubleshooting, print

improving print quality 34, 41

partial document or photo

prints 44

poor quality at the edges of the page 42 poor text and graphic quality 43 print speed is slow 41 printer does not print or respond 42

troubleshooting, setup

page does not print 39 power light is not lit 38 software does not install 38

USB port 14

viewing 31

Web page

printing 27 printing only the photos 28

Web site

finding 7

Lexmark Z1400, Z1410, Z1420, Z1480 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Finding information about the printer

Setting up the printer

Checking the box contents

Networking the printer

Installing the printer on a network

Finding your MAC address

Learning about the printer

Understanding the parts of the printer

Learning about the software

Using the printer software

Using the Lexmark Imaging Studio

Using the Solution Center

Using Print Properties

Opening Print Properties

Using the Save Settings menu

Using the I Want To menu

Using the Options menu

Using the Print Properties tabs

Using the Toolbar

Resetting printer software settings to defaults

Loading paper and various paper types

Loading paper

Loading various paper types

Printing

Printing a document

Printing a banner

Printing cards

Printing collated copies

Printing envelopes

Printing iron-on transfers

Printing high-quality graphics

Printing multiple pages on one sheet

Printing the last page first (reverse page order)

Printing transparencies

Printing a Web page

Printing photos or images from a Web page

Working with photos

Using Print Properties to print borderless photos

Printing photos from the Photo Library

Printing Photo Packages

Creating photo projects

Creating Photo Greeting Cards

Creating and viewing a slideshow

Viewing a saved slideshow

Printing an image as a multiple-page poster

Maintaining the printer

Changing print cartridges

Removing a used print cartridge

Installing print cartridges

Achieving better print quality

Improving print quality

Aligning the print cartridges

Cleaning the print cartridge nozzles

Wiping the print cartridge nozzles and contacts

Preserving the print cartridges

Ordering supplies

Using genuine Lexmark print cartridges

Refilling a print cartridge

Recycling Lexmark products

Troubleshooting

Setup troubleshooting

Power light is not lit

Software does not install

Page does not print

Print troubleshooting

Improving print quality

Print speed is slow

Printer does not print or respond

Poor quality at the edges of the page

Poor text and graphic quality

Partial document or photo prints

Jams and misfeeds troubleshooting

Paper jam in the printer

Paper jam in the paper support

Paper or specialty media misfeeds