Lexmark X6570, X6575 User Guide
6500 Series User's Guide
May 2007 www.lexmark.com
Safety information
Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply
and power supply cord.
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress.
Do not pinch the power cord between objects such as furniture and walls. If the power cord is misused, a risk of fire or electrical shock
results. Inspect the power cord regularly for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The
safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections,
such as the power supply cord or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS.
Contents
Safety information.........................................................................................................2
Introduction..................................................................................................................13
Finding information about the printer.................................................................................................13
Operating system notice....................................................................................................................16
Wireless network compatibility..........................................................................................................16
Setting up the printer...................................................................................................17
Checking the box contents................................................................................................................17
Understanding the parts of the printer...............................................................................................18
Standalone setup...............................................................................................................................20
Installing the printer on additional network computers......................................................................25
Setting up the printer on a Windows operating system.....................................................................26
Getting the printer ready to fax..........................................................................................................27
Using an RJ11 adapter...............................................................................................................................27
Choosing a fax connection ......................................................................................................................... 30
Connecting to an answering machine ........................................................................................................30
Connecting directly to a telephone wall jack...............................................................................................32
Connecting directly to a telephone wall jack in Germany........................................................................... 32
Connecting to a computer with a modem...................................................................................................33
Connecting to a telephone.......................................................................................................................... 34
Setting up to fax while behind a PBX .........................................................................................................36
Using a digital phone service......................................................................................................................36
Understanding the control panel.......................................................................................................36
Using the control panel...............................................................................................................................36
Saving settings ...........................................................................................................................................39
Understanding the Settings menu .............................................................................................................. 40
Installing another language control panel................................................................................................... 42
Installing the printer software.............................................................................................................43
Understanding the printer software...................................................................................................43
Turning printing voice notification on or off........................................................................................46
Installing an internal wireless print server..........................................................................................47
Configuring the optional internal wireless print server.......................................................................48
What do the Wi-Fi indicator lights mean?..........................................................................................48
Security Information...........................................................................................................................48
Networking...................................................................................................................49
General networking...........................................................................................................................49
Networking overview .................................................................................................................................. 49
Common home network configurations...................................................................................................... 49
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What information do I need and where do I find it? ....................................................................................51
Finding the MAC address........................................................................................................................... 51
Printing a network setup page....................................................................................................................52
Finding a printer/print server located on remote subnets ...........................................................................52
Direct IP printing.........................................................................................................................................52
Checking the port setting............................................................................................................................53
Wireless networking..........................................................................................................................53
Using a wireless network connection ......................................................................................................... 53
IP addresses............................................................................................................................................... 54
Finding the signal strength ......................................................................................................................... 55
Installing the printer on a network............................................................................................................... 55
Sharing the printer on a network ................................................................................................................ 55
Configure network printers ......................................................................................................................... 56
Types of wireless networks ........................................................................................................................ 56
Tips for using network adapters ................................................................................................................. 57
Advanced wireless setup...................................................................................................................57
Creating an ad hoc wireless network using Windows ................................................................................ 57
Adding a printer to an existing ad hoc wireless network using Windows ................................................... 59
Loading paper and original documents.....................................................................60
Loading paper....................................................................................................................................60
Using the automatic paper type sensor.............................................................................................60
Loading envelopes............................................................................................................................61
Loading labels...................................................................................................................................61
Loading greeting cards, index cards, photo cards, and postcards....................................................62
Loading transparencies.....................................................................................................................62
Loading iron-on transfers...................................................................................................................62
Loading custom-size paper...............................................................................................................63
Loading banner paper.......................................................................................................................63
Loading original documents on the scanner glass............................................................................63
Loading original documents into the Automatic Document Feeder...................................................65
Printing.........................................................................................................................67
Printing basic documents..................................................................................................................67
Printing a document.................................................................................................................................... 67
Printing a Web page...................................................................................................................................67
Printing photos or images from a Web page .............................................................................................. 68
Printing multiple copies of a document....................................................................................................... 68
Collating copies ..........................................................................................................................................69
Printing the last page first (reverse page order) ......................................................................................... 69
Printing multiple pages on one sheet (N-Up).............................................................................................. 69
Printing document files from a memory card or flash drive ........................................................................ 69
Pausing print jobs.......................................................................................................................................70
Canceling print jobs....................................................................................................................................70
4
Printing specialty documents.............................................................................................................71
Choosing compatible specialty paper types ............................................................................................... 71
Printing envelopes......................................................................................................................................71
Printing greeting cards, index cards, photo cards, and postcards.............................................................. 71
Printing a document as a poster................................................................................................................. 72
Printing an image as a poster.....................................................................................................................72
Printing a booklet........................................................................................................................................73
Assembling a booklet .................................................................................................................................73
Printing on custom-size paper.................................................................................................................... 73
Printing iron-on transfers ............................................................................................................................ 74
Printing transparencies...............................................................................................................................74
Printing a banner ........................................................................................................................................ 74
Printing on both sides of the paper (duplexing).................................................................................75
Understanding the two-sided printing (duplexing) function......................................................................... 75
Printing on both sides of the paper (duplexing) automatically....................................................................75
Printing on both sides of the paper (duplexing) manually........................................................................... 76
Changing printer settings...................................................................................................................76
Saving and deleting print settings...............................................................................................................76
Resetting printer software to factory default settings.................................................................................. 77
Working with photos...................................................................................................78
Retrieving and managing photos.......................................................................................................78
Inserting a memory card.............................................................................................................................78
Inserting a flash drive ................................................................................................................................. 79
Understanding the Photo Card menu.........................................................................................................80
Connecting a PictBridge-enabled digital camera........................................................................................81
Understanding the PictBridge menu........................................................................................................... 82
Transferring photos from a memory device to the computer using the control panel................................. 83
Transferring all photos from a memory card using the computer...............................................................83
Transferring selected photos from a memory card using the computer ..................................................... 84
Transferring all photos from a CD or flash drive using the computer ......................................................... 84
Transferring selected photos from a CD or flash drive using the computer ...............................................85
Transferring photos from a memory card to a flash drive........................................................................... 85
Changing the Productivity Studio temporary files preferences................................................................... 86
Changing the Productivity Studio searched folders preferences................................................................ 86
Changing the Productivity Studio library preferences.................................................................................87
Changing the Productivity Studio transfer settings.....................................................................................87
Editing photos....................................................................................................................................87
Cropping a photo........................................................................................................................................87
Rotating a photo ......................................................................................................................................... 87
Changing the Resolution / Size of a photo ................................................................................................. 87
Applying One-Click Auto Fixes to a photo..................................................................................................88
Reducing the red-eye effect in a photo....................................................................................................... 88
Blurring/Sharpening a photo.......................................................................................................................88
Enhancing a photo...................................................................................................................................... 89
Changing the Hue / Saturation of a photo .................................................................................................. 89
5
Changing the Gamma Value of a photo or image ...................................................................................... 89
Despeckling a photo...................................................................................................................................89
Changing the Brightness / Contrast settings of a photo ............................................................................. 90
Applying a color effect to a photo ...............................................................................................................90
Changing the Exposure setting of a photo .................................................................................................90
Removing wavy patterns from scanned photos, magazines, or newspapers.............................................90
Printing photos...................................................................................................................................91
Printing photos from a CD or removable storage device using the computer ............................................ 91
Viewing / Printing photos from the Productivity Studio............................................................................... 91
Printing Photo Packages ............................................................................................................................ 92
Creating Photo Greeting Cards .................................................................................................................. 92
Printing all photos from a memory device .................................................................................................. 93
Printing photos stored on the memory device using the proof sheet.......................................................... 93
Printing photos by number..........................................................................................................................94
Using a PictBridge-enabled digital camera to control printing photos ........................................................ 95
Printing photos from a digital camera using DPOF .................................................................................... 96
Printing photos by date range.....................................................................................................................96
Printing photos using color effects..............................................................................................................96
Creating and viewing a slideshow.....................................................................................................97
Copying.........................................................................................................................98
Understanding the Copy menu..........................................................................................................98
Copying on both sides of the paper using the scanner glass............................................................99
Copying on both sides of the paper using the Automatic Document Feeder (ADF)..........................99
Copying photos................................................................................................................................100
Copying a photo using the computer...............................................................................................101
Adjusting copy quality......................................................................................................................101
Making borderless copies using the control panel..........................................................................102
Making a copy lighter or darker.......................................................................................................102
Collating copies using the control panel..........................................................................................103
Repeating an image on one page...................................................................................................103
Enlarging or reducing an image......................................................................................................104
Modifying the Copy settings............................................................................................................104
Scanning.....................................................................................................................105
Scanning a document......................................................................................................................105
Scanning a document using the computer......................................................................................105
Scanning text for editing..................................................................................................................106
Scanning images for editing............................................................................................................106
Scanning a photo to Work with Documents and Photos.................................................................106
Scanning multiple photos at one time using the computer..............................................................107
Creating a PDF from a scanned item..............................................................................................107
6
Canceling a scan job.......................................................................................................................108
Customizing scan settings using the computer...............................................................................108
Understanding the Scan menu........................................................................................................108
Scanning to a computer over a network..........................................................................................109
Saving a scanned image on the computer......................................................................................109
Scanning clear images from magazines or newspapers.................................................................110
Changing the Productivity Studio scan settings..............................................................................110
Adding a file to an e-mail message.................................................................................................111
Adding a new scanned image to an e-mail message......................................................................111
Scanning documents or images for e-mailing.................................................................................111
Changing the Productivity Studio e-mail screen preferences..........................................................112
Faxing.........................................................................................................................113
Sending a fax...................................................................................................................................113
Entering a fax number .............................................................................................................................. 113
Sending a fax using the software .............................................................................................................113
Sending a fax using the control panel ...................................................................................................... 114
Sending a fax while listening to a call (On Hook Dial)..............................................................................115
Sending a broadcast fax at a scheduled time...........................................................................................115
Receiving a fax................................................................................................................................116
Receiving a fax manually..........................................................................................................................116
Setting a fax manual answer code ........................................................................................................... 116
Using Caller ID from the control panel......................................................................................................116
Using Caller ID from the software............................................................................................................. 117
Receiving a fax automatically................................................................................................................... 117
Receiving a fax with an answering machine............................................................................................. 117
Receiving a two-sided fax.........................................................................................................................118
Forwarding faxes.............................................................................................................................118
Using the Phone Book.....................................................................................................................119
Using the control panel Phone Book ........................................................................................................ 119
Using the computer Phone Book.............................................................................................................. 120
Customizing fax settings..................................................................................................................120
Customizing settings using the Fax Setup Utility...................................................................................... 120
Understanding the Fax menu ...................................................................................................................123
Setting Auto Answer to on........................................................................................................................ 124
Setting up a fax footer using the control panel ......................................................................................... 124
Creating a fax cover page using the Productivity Studio..........................................................................125
Blocking junk faxes...................................................................................................................................125
Blocking unwanted changes to fax settings.............................................................................................. 126
Using the Fax Solutions Software ............................................................................................................126
Setting up a dialing prefix .........................................................................................................................127
Setting the distinctive ring.........................................................................................................................127
Setting the number of rings before receiving a fax automatically............................................................. 128
Setting up Speed Dial...............................................................................................................................128
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Printing fax activity reports..............................................................................................................129
Maintaining the printer..............................................................................................130
Removing a used print cartridge......................................................................................................130
Installing print cartridges..................................................................................................................130
Refilling print cartridges...................................................................................................................132
Using genuine Lexmark print cartridges..........................................................................................132
Aligning print cartridges...................................................................................................................133
Cleaning the print cartridge nozzles................................................................................................133
Wiping the print cartridge nozzles and contacts..............................................................................133
Preserving the print cartridges.........................................................................................................134
Cleaning the scanner glass.............................................................................................................135
Cleaning the exterior of the printer..................................................................................................135
Ordering supplies............................................................................................................................135
Ordering print cartridges...........................................................................................................................135
Ordering paper and other supplies...........................................................................................................136
Troubleshooting.........................................................................................................137
Setup Troubleshooting....................................................................................................................137
Incorrect language appears on the display...............................................................................................137
Power button is not lit ............................................................................................................................... 138
Software does not install .......................................................................................................................... 138
Page does not print .................................................................................................................................. 139
Cannot print from digital camera using PictBridge ...................................................................................140
Understanding Warning levels..................................................................................................................140
Removing and reinstalling the software....................................................................................................141
Enabling the USB port.............................................................................................................................. 141
Solving printer communication problems.................................................................................................. 142
Wireless troubleshooting.................................................................................................................142
How do I find out what type of security my network is using? ..................................................................142
Check your security keys..........................................................................................................................142
Printer is configured correctly, but cannot be found on the network.........................................................143
Wireless network printer does not print ....................................................................................................143
Network printer does not show up in the printer selection list during installation ..................................... 144
Wi-Fi indicator is not lit ............................................................................................................................. 145
Wi-Fi indicator light is blinking orange during installation......................................................................... 145
Wi-Fi indicator light is orange ...................................................................................................................147
Wireless printer is no longer working........................................................................................................ 148
Changing wireless settings after installation............................................................................................. 149
Resetting an internal wireless print server to factory default settings....................................................... 149
Printer cannot connect to the wireless network........................................................................................150
Wireless Setup Utility cannot communicate with the printer during installation (Windows users
only) ..................................................................................................................................................... 151
Checking your network name (Windows users only)................................................................................151
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Ping the access point ............................................................................................................................... 152
Ping the printer ......................................................................................................................................... 152
Run the Wireless Setup Utility (Windows users only)...............................................................................153
Check printer ports (Windows users only)................................................................................................ 153
Print troubleshooting........................................................................................................................154
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera....................154
Improving print quality .............................................................................................................................. 154
Poor text and graphic quality.................................................................................................................... 155
Poor quality at the edges of the page.......................................................................................................156
Print speed is slow.................................................................................................................................... 157
Partial document or photo prints............................................................................................................... 158
Photo smudges or scratches.................................................................................................................... 158
Checking the print cartridges....................................................................................................................158
Ink levels seem incorrect..........................................................................................................................158
Ink levels seem to go down too quickly .................................................................................................... 159
A blank or incorrect page prints................................................................................................................ 159
Characters on printout are missing or unexpected...................................................................................159
Colors on printout are faded or differ from colors on the screen .............................................................. 160
Glossy photo paper or transparencies stick together ...............................................................................160
Page prints with different fonts ................................................................................................................. 160
Print is too dark or smudged.....................................................................................................................161
Printed characters are improperly formed or are not aligned correctly.....................................................161
Printouts have alternating bands of light and dark print ...........................................................................161
Transparencies or photos contain white lines .......................................................................................... 162
Vertical straight lines are not smooth .......................................................................................................162
White lines appear in graphics or solid black areas ................................................................................. 162
Checking the printer status.......................................................................................................................163
Settings are not saved..............................................................................................................................163
Checking printer readiness.......................................................................................................................164
Checking the Spool Settings for banner printing ...................................................................................... 164
Resolving font problems........................................................................................................................... 164
Printer is busy printing another job...........................................................................................................165
Ready or Busy Printing is listed as the status .......................................................................................... 165
Printing a test page................................................................................................................................... 165
Test page does not print........................................................................................................................... 166
External print server is not working ..........................................................................................................167
Removing an external print server............................................................................................................ 167
Cable is not connected, is loose, or is damaged...................................................................................... 167
Printer is plugged in but does not print.....................................................................................................167
Printer is trying to print to File...................................................................................................................168
Printer cannot communicate with computers over peer-to-peer network .................................................168
Printer is not able to communicate with the computer..............................................................................169
Problems when copying, scanning, or faxing ........................................................................................... 169
Wrong printer is attached ......................................................................................................................... 170
Updating the printer software ...................................................................................................................170
Bidirectional communication is not established.................................................................................
Experiencing poor quality or incorrect output ........................................................................................... 171
.......170
9
Cannot print to the network printer ...........................................................................................................171
Cannot print documents from a flash drive...............................................................................................172
Resetting the printer to factory default settings ........................................................................................ 172
Jams and misfeeds troubleshooting................................................................................................172
How to clear and avoid paper jams ..........................................................................................................172
Paper jam in the printer ............................................................................................................................ 173
Paper jam in the paper support ................................................................................................................173
Paper or specialty media misfeeds...........................................................................................................173
Printer does not feed paper, envelopes, or specialty media.....................................................................174
Banner paper jams ................................................................................................................................... 174
Paper continues to jam.............................................................................................................................175
Paper jam in the Automatic Document Feeder (ADF).............................................................................. 175
Paper jam in the duplex unit..................................................................................................................... 175
Duplex unit does not operate correctly.....................................................................................................176
Memory card troubleshooting..........................................................................................................176
Memory card cannot be inserted.............................................................................................................. 176
Nothing happens when memory card is inserted .....................................................................................177
Photos do not transfer from a memory card across a wireless network...................................................177
Copy troubleshooting.......................................................................................................................178
Copier does not respond .......................................................................................................................... 178
Scanner unit does not close ..................................................................................................................... 178
Poor copy quality......................................................................................................................................179
Partial document or photo copies .............................................................................................................180
Copied item does not match the original item .......................................................................................... 180
Scan troubleshooting.......................................................................................................................180
Scanner does not respond ....................................................................................................................... 180
Scan was not successful ..........................................................................................................................181
Scanning takes too long or freezes the computer ....................................................................................181
Poor scanned image quality .....................................................................................................................182
Partial document or photo scans ..............................................................................................................182
Cannot scan to a computer over a network.............................................................................................. 182
Fax troubleshooting.........................................................................................................................183
Cannot send or receive a fax.................................................................................................................... 183
Can send but not receive faxes................................................................................................................185
Can receive but not send faxes................................................................................................................185
Printer receives a blank fax ...................................................................................................................... 187
Received fax has poor print quality ..........................................................................................................187
Caller ID information is not displayed.......................................................................................................188
Changing Caller ID pattern using the control panel..................................................................................188
Fax Error...................................................................................................................................................188
Fax Mode Unsupported............................................................................................................................188
Remote Fax Error.....................................................................................................................................189
Phone Line Busy ...................................................................................................................................... 189
Failed to Connect ..................................................................................................................................... 190
Phone Line Error ...................................................................................................................................... 191
Error messages on the printer display.............................................................................................191
10
Alignment Error......................................................................................................................................... 191
Cartridge Error (1102, 1203, 1204, or 120F)............................................................................................192
Black Ink Low / Color Ink Low / Photo Ink Low......................................................................................... 192
Clear Carrier Jam .....................................................................................................................................192
Cover Open ..............................................................................................................................................193
Error 1104................................................................................................................................................. 193
Left Cartridge Error / Right Cartridge Error............................................................................................... 193
Left Cartridge Incorrect / Right Cartridge Incorrect................................................................................... 193
Left Cartridge Missing / Right Cartridge Missing ......................................................................................194
Memory Failure......................................................................................................................................... 194
No images have been selected ................................................................................................................194
No photo/paper size selection has been made ........................................................................................195
Could not detect a proof sheet .................................................................................................................195
No proof sheet information ....................................................................................................................... 195
No valid photo image files detected.......................................................................................................... 195
Only one photo enhancement may be chosen at a time ..........................................................................195
Only one photo/size selection can be chosen at a time ...........................................................................195
Paper/Photo Size Error.............................................................................................................................195
PictBridge communications error..............................................................................................................196
Please remove the camera card...............................................................................................................196
Some photos removed from card by host................................................................................................. 196
Problems reading the memory card ......................................................................................................... 196
2-Sided Paper Type Error.........................................................................................................................196
File Not Supported.................................................................................................................................... 196
Unsupported Paper Size ..........................................................................................................................197
Error messages on the computer screen........................................................................................197
Clearing error messages .......................................................................................................................... 197
Left/Right Cartridge Missing ..................................................................................................................... 197
Communication not available ...................................................................................................................197
General Printing Problem ......................................................................................................................... 198
Ink Low .....................................................................................................................................................198
Out of Memory.......................................................................................................................................... 198
Out of Paper .............................................................................................................................................198
Fixing a printing failure ............................................................................................................................. 198
Unsupported file types found on memory card.........................................................................................199
Paper Jam ................................................................................................................................................199
Multiple All-In-Ones found ........................................................................................................................ 199
Notices........................................................................................................................200
Product information.........................................................................................................................200
Edition notice...................................................................................................................................200
European EC directives conformity.................................................................................................202
Power consumption.........................................................................................................................207
11
Networking glossary..................................................................................................212
Index............................................................................................................................214
12
Introduction
Finding information about the printer
Quick Setup sheet
Description Where to find
The Quick Setup sheet gives you instructions for
setting up hardware and software.
User's Guide
Description Where to find
The User's Guide gives you instructions for setting up
hardware and software (on Windows operating
systems) and some basic instructions for using the
printer.
Note: If your printer supports Macintosh operating
systems, see the Mac Help:
1 From the Finder desktop, double-click the
Lexmark 6500 Series folder.
2 Double-click the printer Help icon.
You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
13
User's Guide: Comprehensive Version
Description Where to find
The User's Guide: Comprehensive Version gives you
instructions for using the printer and other information
such as:
• Using the software (on Windows operating systems)
• Loading paper
• Printing
• Working with photos
• Scanning (if supported by your printer)
• Making copies (if supported by your printer)
• Faxing (if supported by your printer)
• Maintaining the printer
• Connecting the printer to a network (if supported by
your printer)
• Troubleshooting problems with printing, copying,
scanning, faxing, paper jams, and misfeeds
Note: If your printer supports Macintosh operating
systems, see the Mac Help:
1 From the Finder desktop, double-click the Lexmark
6500 Series folder.
2 Double-click the printer Help icon.
When you install the printer software, the User's Guide:
Comprehensive Version will be installed.
1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Start Programs or All Programs
Lexmark 6500 Series.
3 Click User's Guide.
If the link to the User's Guide is not on your desktop,
follow these instructions:
1 Insert the CD.
The installation screen appears.
Note: If necessary, click
Run. In Windows XP and earlier versions, click
Start Run, and then type D:\setup, where D is
the letter of your CD-ROM drive.
All Programs
2 Click Documentation.
3 Click View User's Guide (including Setup
Troubleshooting).
4 Click Yes.
An icon of the User's Guide appears on your
desktop, and the User's Guide: Comprehensive
Version appears on the screen.
You can also find this document on the Lexmark Web
site at www.lexmark.com.
Lexmark Solution Center
Description Where to find
The Lexmark Solution Center software is included on
your CD. It installs with the other software, if your
printer connects to a computer.
To access the Lexmark Solution Center:
1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click Start Programs or All Programs Lexmark
6500 Series.
3 Select Lexmark Solution Center.
14
Customer support
Description Where to find (North America) Where to find (rest of world)
Telephone support
E-mail support
Call us at
• US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
• Canada: 1-800-539-6275
English Monday–Friday (8:00 AM–
11:00 PM ET)
Saturday (Noon–6:00 PM ET)
French Monday–Friday (9:00 AM–
7:00 PM ET)
• Mexico: 01-800-253-9627
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Support numbers and times may
change without notice. For the most recent
phone numbers available, see the printed
warranty statement that shipped with your
printer.
For e-mail support, visit our Web site:
www.lexmark.com.
1 Click CUSTOMER SUPPORT.
2 Click Technical Support.
3 Select your printer family.
4 Select your printer model.
5 From the Support Tools section, click e-
Mail Support.
6 Complete the form, and then click Submit
Request.
Telephone numbers and support hours vary
by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
E-mail support varies by country or region,
and may not be available in some instances.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
Limited Warranty
Description Where to find (US) Where to find (rest of world)
Limited Warranty Information
Lexmark International, Inc.
furnishes a limited warranty that this
printer will be free of defects in
materials and workmanship for a
period of 12 months after the
original date of purchase.
To view the limitations and conditions of
this limited warranty, see the Statement of
Limited Warranty included with this
printer, or set forth at
www.lexmark.com.
1 Click CUSTOMER SUPPORT.
2 Click Warranty Information.
Warranty information varies by
country or region. See the printed
warranty that shipped with your
printer.
3 From the Statement of Limited
Warranty section, click Inkjet &
All-In-One Printers.
4 Scroll through the Web page to view
the warranty.
15
Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact us so that we may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Operating system notice
All features and functions are operating system-dependent. For complete descriptions:
• Windows users—See the User's Guide.
• Macintosh users—If your product supports Macintosh, see the Mac Help installed with the printer software.
Wireless network compatibility
Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers
that are Wi-Fi certified. If you are having issues with an N router, verify with your router manufacturer that the current
mode setting is compatible with G devices, as this setting varies depending on the router brand/model.
16
Setting up the printer
Checking the box contents
1
2
3
1
2
3
4
5
8
Name Description
Black print cartridge Cartridges to be installed into the printer.
1
Color print cartridge
2
Telephone cord Use for faxing. For more information about connecting this
3
Power cord Attaches to the power supply port located at the back of the
4
Installation cable Connects the printer to the computer temporarily during
5
Quick Setup sheet Initial setup directions
6
User's Guide Printed booklet that serves as a guide.
7
7
Note: Cartridge combinations vary depending on the
product purchased.
cord, see “Choosing a fax connection” on page 30. Your
telephone cord may look different from the one shown.
printer.
Note: Your power cord may look different from the one
shown.
some methods of installation.
Note: Complete user information (User's Guide:
Comprehensive Version or Mac Help) can be found on the
installation software CD.
6
Installation software CD for Windows and Mac
8
• Installation software for the printer
• User's Guide: Comprehensive Version in electronic
format
• Mac Help
17
Understanding the parts of the printer
12
11
10
9
Use the To
Paper support Load paper.
1
Paper feed guard Prevent items from falling into the paper slot.
2
Paper guides Keep paper straight when feeding.
3
Automatic Document Feeder (ADF) tray Load original documents in the ADF. Recommended for
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1
2
6
7
8
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4
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scanning, copying, or faxing multiple-page documents.
Note: Do not load postcards, photos, small items, or thin
media (such as magazine clippings) into the ADF. Place
these items on the scanner glass.
Automatic Document Feeder (ADF) output tray Hold documents as they exit from the ADF.
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Wi-Fi indicator Check wireless status:
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• Off indicates that no wireless option is installed.
• Orange indicates that the printer is ready for wireless
connection, but not connected.
• Green indicates that the printer is connected to a
wireless network.
Memory card slots Insert a memory card.
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PictBridge port Connect a PictBridge-enabled digital camera or a flash
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drive to the printer.
Control panel Operate the printer.
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For more information, see “Using the control panel” on
page 36.
Paper exit tray Hold paper as it exits.
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Automatic Document Feeder (ADF) paper guide Keep paper straight when feeding into the ADF.
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Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and A4-size
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documents.
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Use the To
E
X
T
LINE
Scanner glass Copy or remove an item.
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Top cover Access the scanner glass.
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1
2
E
X
T
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8
7
6
3
4
Use the To
Scanner unit Access the print cartridges.
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Print cartridge carrier Install, replace, or remove a print cartridge.
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Power supply with port Plug the power cord into the power supply at the back of the
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printer and then into the wall outlet.
Duplex cover
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• Print on both sides of a sheet of paper.
• Remove paper jams.
Lexmark N2050 (internal wireless print server) Connect the printer to a wireless network.
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Note: The internal wireless print server may not come
installed on all printers. To purchase the Lexmark N2050,
see “Ordering paper and other supplies” on page 136.
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LINE port
Connect the printer to an active telephone line to send and
receive faxes. The printer must be connected to this
telephone line to receive incoming fax calls.
Note: Do not connect additional devices to the LINE port,
and do not connect a DSL (digital subscriber line), ISDN
(integrated services digital network), or cable modem to the
printer.
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Use the To
EXT
EXT port
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USB port Connect the printer to a computer using a USB cable.
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Connect additional devices, such as data/fax modem,
telephone, or answering machine to the printer.
Note: Remove the plug to access the port.
Warning: Do not touch the USB port except when plugging
in or removing a USB cable or installation cable.
Standalone setup
1 Unpack the printer.
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2
3
4
1
2
Notes:
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6
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• Place the printer near the computer during setup. If you're setting up on a wireless network, you may move
the printer after setup is complete.
• You may need to purchase a USB cable separately.
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2 Remove all tape and packing material from all areas of the printer.
3 Raise the control panel.
4 Extend the paper exit tray.
5 Raise the paper support.
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6 Extend the paper guides.
7 Load paper.
8 Connect the power cord.
9 Make sure the power is on.
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1
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10 If prompted, set the language.
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a Using the control panel of the printer, press or repeatedly until the language you want appears on the
display.
b Press to save.
11 If prompted, set the country/region.
1
a Using the control panel of the printer, press or repeatedly until the country or region you want appears
on the display.
b Press to save.
12 Open the printer.
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2
1
2
13 Press down on the cartridge carrier levers.
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14 Remove the tape from the black print cartridge, and insert it in the left cartridge carrier.
15 Close the black cartridge carrier lid
16 Remove the tape from the color print cartridge, and insert it in the right cartridge carrier.
17 Close the color cartridge lid.
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18 Close the printer.
19 Press .
An alignment page prints.
20 Discard the alignment page.
Notes:
• The alignment page that prints may differ from the one shown.
• Streaks on the alignment page are normal and not an indication of a problem.
Installing the printer on additional network computers
If you are installing your network printer for use with multiple computers on the network, insert the installation CD
into each additional computer, and follow the instructions on the computer screen.
• You do not need to repeat the connection steps for each computer you want to print to the printer.
• The printer should appear as a highlighted printer in the installation. If multiple printers appear in the list, make
sure you select the printer with the correct IP address/MAC address. If you need help finding the IP or MAC
address, see “Finding the MAC address” on page 51.
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Setting up the printer on a Windows operating system
1 Before you unpack the printer or attach anything, locate the CD for Windows.
2 Make sure the computer is on, and then insert the CD for Windows.
Wait several seconds for the install screen to appear.
Note: If the install screen does not appear automatically, click Start Run, and then type D:\setup.exe, where
D is the letter of your CD-ROM drive.
3 Follow the instructions on the computer screen to set up the printer.
Your security software may notify you that Lexmark software is trying to communicate with your computer
system. Always allow these programs to communicate. This is necessary for the printer to work properly.
Lexmark XXXX Series Installation
Welcome...
Click Install to begin.
To prevent errorsduring installation, close all
open programs.
Security Information
Documentation
Support
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Getting the printer ready to fax
Using an RJ11 adapter
Country/region
• United Kingdom
• Ireland
• Finland
• Norway
• Denmark
To connect your printer to an answering machine or other telecommunications equipment, use the telephone line
adapter included in the box with the printer.
1 Connect one end of the telephone cord into the Line port of the printer.
2 Connect the adapter to the telephone line that came with the printer.
• Italy
• Sweden
• Netherlands
• France
• Portugal
Note: The UK adapter is shown. Your adapter may look different, but it will fit the telephone outlet used in your
location.
3 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter.
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If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the
equipment:
1 Remove the plug from the EXT port on the back of the printer.
Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the
adapter, as shown, will not function properly.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.
Country/region
• Saudi Arabia
• United Arab Emirates
• Egypt
• Bulgaria
• Czech Republic
• Belgium
• Australia
• South Africa
• Israel
• Hungary
• Poland
• Romania
• Russia
• Slovenia
• Spain
• Turkey
• Greece
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To connect an answering machine or other telecommunications equipment to the printer:
1 Remove the plug from the back of the printer.
Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by
the adapter, as shown, will not function properly.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.
Country/region
• Germany
• Austria
• Switzerland
There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer.
Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones
or answering machines) may not work.
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Choosing a fax connection
You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. If
problems occur, see “Setup Troubleshooting” on page 137.
Note: The printer is an analog device that works best when directly connected to the wall jack. Other devices (such
as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the
setup steps. If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter)
is required.
You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and
receive faxes.
You can connect the printer to other equipment. See the following table to determine the best way to set up the
printer.
Equipment Benefits See this section
• The printer
• A telephone cord
• The printer
• A telephone
• Two telephone cords
• The printer
• A telephone
Send and receive faxes without using a
computer.
• Use the fax line as a normal telephone
line.
• Send and receive faxes without using a
computer.
Receive both incoming voice messages and
faxes.
“Connecting directly to a telephone
wall jack” on page 32
“Connecting to a telephone” on
page 34
“Connecting to an answering
machine” on page 30
• An answering machine
• Three telephone cords
• The printer
• A telephone
Send faxes using the computer or the
printer.
“Connecting to a computer with a
modem” on page 33
• A computer modem
• Three telephone cords
Connecting to an answering machine
Connect an answering machine to the printer to receive both incoming voice messages and faxes.
Note: Setup steps may vary depending on your country or region. For more information on connecting the printer
to telecommunications equipment, see the related topic, “Using an RJ11 adapter.”
1 Make sure you have the following:
• A telephone
• An answering machine
• Three telephone cords
• A telephone wall jack
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