Lexmark X651de, X652de, X654de, X658de, X656de Owner's Manual

X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe

User's Guide

March 2012 www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

740 West New Circle Road Lexington, Kentucky 40550

Contents 2

Safety information.....................................................................................12

Learning about the printer.........................................................................14

Finding information about the printer....................................................................................................14

Printer configurations.............................................................................................................................15

Selecting a location for the printer..........................................................................................................16

Basic functions of the scanner.................................................................................................................16

Understanding the ADF and scanner glass..............................................................................................17

Understanding the printer control panel................................................................................................18

Understanding the home screen.............................................................................................................19

Using the touch-screen buttons..............................................................................................................21

Additional printer setup.............................................................................25

Installing internal options........................................................................................................................25

Available internal options.................................................................................................................................25

Accessing the system board to install internal options ....................................................................................26

Installing a memory card ..................................................................................................................................28

Installing a flash memory or firmware card......................................................................................................29

Installing an Internal Solutions Port..................................................................................................................32

Installing a printer hard disk .............................................................................................................................38

Installing a fax card ........................................................................................................................................... 42

Attaching cables......................................................................................................................................44

Verifying printer setup............................................................................................................................45

Printing a menu settings page ..........................................................................................................................45

Printing a network setup page.......................................................................................................................... 46

Setting up the printer software...............................................................................................................46

Installing printer software ................................................................................................................................ 46

Updating available options in the printer driver .............................................................................................. 47

Setting up wireless printing.....................................................................................................................48

Information you will need to set up the printer on a wireless network ...........................................................48

Installing the printer on a wireless network (Windows)...................................................................................49

Installing the printer on a wireless network (Macintosh).................................................................................50

Installing the printer on a wired network...............................................................................................53

Changing port settings after installing a new network Internal Solutions Port......................................56

Setting up serial printing.........................................................................................................................58

Setting up the printer to fax....................................................................................................................60

Choosing a fax connection................................................................................................................................60

Contents 3

Using an RJ11 adapter ......................................................................................................................................61

Connecting directly to a telephone wall jack in Germany ................................................................................ 64

Connecting to a telephone ...............................................................................................................................65

Connecting to an answering machine............................................................................................................... 66

Connecting to a computer with a modem ........................................................................................................ 68

Setting the outgoing fax name and number .....................................................................................................69

Setting the date and time ................................................................................................................................. 70

Turning Daylight Saving Time on ......................................................................................................................70

Loading paper and specialty media............................................................71

Setting the Paper Size and Paper Type....................................................................................................71

Configuring Universal paper settings......................................................................................................71

Loading the standard or optional 250‑sheet or 550‑sheet tray..............................................................72

Loading the 2000‑sheet tray...................................................................................................................75

Loading the multipurpose feeder............................................................................................................79

Loading the envelope feeder..................................................................................................................81

Linking and unlinking trays......................................................................................................................83

Linking trays ...................................................................................................................................................... 83

Unlinking trays .................................................................................................................................................. 83

Assigning a custom paper type name ...............................................................................................................84

Changing a Custom Type <x> name.................................................................................................................. 84

Paper and specialty media guidelines.........................................................86

Paper guidelines......................................................................................................................................86

Paper characteristics.........................................................................................................................................86

Unacceptable paper..........................................................................................................................................87

Selecting paper .................................................................................................................................................87

Selecting preprinted forms and letterhead ......................................................................................................87

Using recycled paper and other office papers..................................................................................................88

Storing paper .................................................................................................................................................... 88

Supported paper sizes, types, and weights.............................................................................................89

Paper sizes supported by the printer................................................................................................................89

Paper types and weights supported by the printer .......................................................................................... 90

Paper types and weights supported by the finisher .........................................................................................91

Copying......................................................................................................93

Making copies.........................................................................................................................................93

Making a quick copy .........................................................................................................................................93

Copying using the ADF ......................................................................................................................................93

Copying using the scanner glass ....................................................................................................................... 94

Copying photos........................................................................................................................................94

Copying on specialty media.....................................................................................................................94

Contents 4

Making transparencies .....................................................................................................................................94

Copying to letterhead ....................................................................................................................................... 95

Customizing copy settings.......................................................................................................................95

Copying from one size to another ....................................................................................................................95

Making copies using paper from a selected tray .............................................................................................. 96

Copying a document that contains mixed paper sizes .....................................................................................96

Copying on both sides of the paper (duplexing)...............................................................................................97

Reducing or enlarging copies............................................................................................................................ 97

Adjusting copy quality ......................................................................................................................................98

Collating copies.................................................................................................................................................98

Placing separator sheets between copies......................................................................................................... 99

Copying multiple pages onto a single sheet ..................................................................................................... 99

Creating a custom job (job build).................................................................................................................... 100

Job interrupt..........................................................................................................................................101

Placing information on copies...............................................................................................................101

Placing the date and time at the top of each page.........................................................................................101

Placing an overlay message on each page ...................................................................................................... 101

Canceling a copy job..............................................................................................................................102

Canceling a copy job while the document is in the ADF ................................................................................. 102

Canceling a copy job while copying pages using the scanner glass ................................................................102

Canceling a copy job while the pages are being printed ................................................................................ 102

Understanding the copy screens and options.......................................................................................102

Copy from ....................................................................................................................................................... 102

Copy to............................................................................................................................................................103

Scale................................................................................................................................................................ 103

Darkness .........................................................................................................................................................103

Content ...........................................................................................................................................................103

Sides (Duplex) ................................................................................................................................................. 103

Collate............................................................................................................................................................. 104

Options ...........................................................................................................................................................104

Improving copy quality..........................................................................................................................105

E-mailing..................................................................................................106

Getting ready to e-mail.........................................................................................................................106

Setting up the e-mail function ........................................................................................................................106

Configuring the e‑mail settings.......................................................................................................................107

Creating an e-mail shortcut...................................................................................................................107

Creating an e-mail shortcut using the Embedded Web Server.......................................................................107

Creating an e-mail shortcut using the touch screen....................................................................................... 107

E-mailing a document............................................................................................................................108

Sending an e-mail using the touch screen ......................................................................................................108

Sending an e‑mail using a shortcut number ................................................................................................... 108

Sending an e-mail using the address book ..................................................................................................... 108

Contents 5

Customizing e-mail settings...................................................................................................................109

Adding e-mail subject and message information ........................................................................................... 109

Changing the output file type .........................................................................................................................109

Canceling an e-mail...............................................................................................................................110

Understanding e-mail options...............................................................................................................110

Original Size ....................................................................................................................................................110

Sides (Duplex) ................................................................................................................................................. 110

Orientation ..................................................................................................................................................... 110

Binding ............................................................................................................................................................110

E-mail Subject .................................................................................................................................................110

E-mail File Name ............................................................................................................................................. 111

E-mail Message ...............................................................................................................................................111

Resolution ....................................................................................................................................................... 111

Send As ...........................................................................................................................................................111

Content ...........................................................................................................................................................111

Advanced Options...........................................................................................................................................111

Faxing......................................................................................................113

Sending a fax.........................................................................................................................................113

Sending a fax using the printer control panel................................................................................................. 113

Sending a fax using the computer ..................................................................................................................114

Creating shortcuts.................................................................................................................................114

Creating a fax destination shortcut using the Embedded Web Server ...........................................................114

Creating a fax destination shortcut using the touch screen ...........................................................................115

Using shortcuts and the address book..................................................................................................115

Using fax shortcuts .........................................................................................................................................115

Using the address book ..................................................................................................................................115

Customizing fax settings........................................................................................................................116

Changing the fax resolution............................................................................................................................116

Making a fax lighter or darker ........................................................................................................................116

Sending a fax at a scheduled time .................................................................................................................. 117

Viewing a fax log ............................................................................................................................................. 117

Blocking junk faxes.......................................................................................................................................... 117

Canceling an outgoing fax.....................................................................................................................118

Canceling a fax while the original documents are still scanning.....................................................................118

Canceling a fax after the original documents have been scanned to memory............................................... 118

Understanding fax options....................................................................................................................118

Original Size ....................................................................................................................................................118

Content ...........................................................................................................................................................118

Sides (Duplex) ................................................................................................................................................. 119

Resolution ....................................................................................................................................................... 119

Darkness .........................................................................................................................................................119

Advanced Options...........................................................................................................................................119

Contents 6

Improving fax quality.............................................................................................................................120

Holding and forwarding faxes...............................................................................................................120

Holding faxes ..................................................................................................................................................120

Forwarding a fax .............................................................................................................................................121

Scanning to an FTP address......................................................................122

Scanning to an FTP address...................................................................................................................122

Scanning to an FTP address using the keypad ................................................................................................ 122

Scanning to an FTP address using a shortcut number ....................................................................................123

Scanning to an FTP address using the address book ......................................................................................123

Creating shortcuts.................................................................................................................................123

Creating an FTP shortcut using the Embedded Web Server ...........................................................................123

Creating an FTP shortcut using the touch screen ........................................................................................... 124

Understanding FTP options...................................................................................................................124

Original Size ....................................................................................................................................................124

Sides (Duplex) ................................................................................................................................................. 124

Orientation ..................................................................................................................................................... 124

Binding ............................................................................................................................................................124

Resolution ....................................................................................................................................................... 125

Send As ...........................................................................................................................................................125

Content ...........................................................................................................................................................125

Advanced Options...........................................................................................................................................125

Improving FTP quality............................................................................................................................126

Scanning to a computer or flash drive......................................................127

Scanning to a computer........................................................................................................................127

Scanning to a flash drive........................................................................................................................128

Understanding scan profile options......................................................................................................128

Quick Setup.....................................................................................................................................................128

Format Type.................................................................................................................................................... 129

Compression ...................................................................................................................................................129

Default Content .............................................................................................................................................. 129

Color ............................................................................................................................................................... 129

Original Size ....................................................................................................................................................129

Orientation ..................................................................................................................................................... 129

Sides (Duplex) ................................................................................................................................................. 129

Darkness .........................................................................................................................................................130

Resolution ....................................................................................................................................................... 130

Advanced Imaging........................................................................................................................................... 130

Improving scan quality..........................................................................................................................130

Contents 7

Printing....................................................................................................131

Printing a document..............................................................................................................................131

Printing on specialty media...................................................................................................................131

Tips on using letterhead .................................................................................................................................131

Tips on using transparencies ..........................................................................................................................132

Tips on using envelopes.................................................................................................................................. 132

Tips on using labels......................................................................................................................................... 133

Tips on using card stock..................................................................................................................................133

Printing confidential and other held jobs..............................................................................................134

Holding jobs in the printer..............................................................................................................................134

Printing confidential and other held jobs from Windows...............................................................................135

Printing confidential and other held jobs from a Macintosh computer .........................................................135

Printing from a flash drive.....................................................................................................................136

Printing information pages....................................................................................................................137

Printing a directory list....................................................................................................................................137

Printing the print quality test pages ...............................................................................................................137

Canceling a print job..............................................................................................................................137

Canceling a print job from the printer control panel......................................................................................137

Canceling a print job from the computer ....................................................................................................... 138

Clearing jams............................................................................................140

Avoiding jams........................................................................................................................................140

Understanding jam numbers and locations..........................................................................................141

200 and 201 paper jams........................................................................................................................141

202 paper jam.......................................................................................................................................143

230–239 paper jams..............................................................................................................................144

240–249 paper jams..............................................................................................................................145

250 paper jam.......................................................................................................................................146

260 paper jam.......................................................................................................................................147

270–279 paper jams..............................................................................................................................147

280–282 paper jams..............................................................................................................................147

283 staple jams.....................................................................................................................................148

290–294 paper jams..............................................................................................................................150

Understanding printer menus...................................................................152

Menus list..............................................................................................................................................152

Paper menu...........................................................................................................................................153

Default Source menu ...................................................................................................................................... 153

Paper Size/Type menu .................................................................................................................................... 153

Contents 8

Configure MP menu ........................................................................................................................................ 156

Envelope Enhance...........................................................................................................................................157

Substitute Size menu ......................................................................................................................................157

Paper Texture menu ....................................................................................................................................... 157

Paper Weight menu ........................................................................................................................................159

Paper Loading menu .......................................................................................................................................161

Custom Types menu .......................................................................................................................................162

Custom Names menu ..................................................................................................................................... 162

Custom Scan Sizes menu ................................................................................................................................ 163

Custom Bin Names menu ...............................................................................................................................163

Universal Setup menu.....................................................................................................................................163

Bin Setup menu...............................................................................................................................................164

Reports menu........................................................................................................................................165

Network/Ports menu.............................................................................................................................167

Active NIC menu .............................................................................................................................................167

Standard Network or Network <x> menus .....................................................................................................167

SMTP Setup menu ..........................................................................................................................................169

Network Reports menu .................................................................................................................................. 170

Network Card menu........................................................................................................................................170

TCP/IP menu ...................................................................................................................................................171

IPv6 menu .......................................................................................................................................................172

Wireless menu ................................................................................................................................................172

AppleTalk menu .............................................................................................................................................. 173

NetWare menu ...............................................................................................................................................173

LexLink menu ..................................................................................................................................................174

Standard USB menu ........................................................................................................................................175

Parallel <x> menu ........................................................................................................................................... 176

Serial <x> menu .............................................................................................................................................. 178

Security menu.......................................................................................................................................181

Miscellaneous menu .......................................................................................................................................181

Confidential Print menu..................................................................................................................................181

Disk Wiping menu ...........................................................................................................................................182

Security Audit Log menu ................................................................................................................................. 183

Set Date/Time menu.......................................................................................................................................184

Settings menu........................................................................................................................................185

General Settings menu ...................................................................................................................................185

Copy Settings menu ........................................................................................................................................192

Fax Settings menu........................................................................................................................................... 197

E‑mail Settings menu ......................................................................................................................................206

FTP Settings menu ..........................................................................................................................................211

Flash Drive menu ............................................................................................................................................214

Print Settings...................................................................................................................................................219

Help menu.............................................................................................................................................231

Contents 9

Understanding printer messages..............................................................232

List of status and error messages..........................................................................................................232

Maintaining the printer............................................................................251

Cleaning the exterior of the printer......................................................................................................251

Cleaning the scanner glass....................................................................................................................251

Adjusting scanner registration..............................................................................................................252

Storing supplies.....................................................................................................................................253

Conserving supplies...............................................................................................................................254

Checking the status of supplies.............................................................................................................254

Checking the status of supplies from the printer control panel ..................................................................... 254

Checking the status of supplies from a network computer ............................................................................254

Ordering supplies..................................................................................................................................255

Ordering print cartridges ................................................................................................................................ 255

Ordering a maintenance kit ............................................................................................................................256

Ordering a fuser ..............................................................................................................................................256

Ordering an ADF maintenance kit...................................................................................................................257

Ordering a transfer roller................................................................................................................................257

Ordering charge rolls ......................................................................................................................................257

Ordering pick rollers .......................................................................................................................................257

Ordering ADF replacement parts.................................................................................................................... 257

Ordering staple cartridges .............................................................................................................................. 258

Recycling Lexmark products..................................................................................................................258

Moving the printer............................................................................................................. ...................258

Before moving the printer ..............................................................................................................................258

Moving the printer to another location.......................................................................................................... 259

Setting the printer up in a new location ......................................................................................................... 259

Shipping the printer........................................................................................................................................ 259

Administrative support............................................................................260

Finding advanced networking and administrator information.............................................................260

Using the Embedded Web Server.........................................................................................................260

Checking the device status....................................................................................................................260

Setting up e‑mail alerts.........................................................................................................................260

Viewing reports.....................................................................................................................................261

Adjusting the brightness of the display.................................................................................................261

Adjusting Power Saver..........................................................................................................................262

Restoring the factory default settings...................................................................................................262

Contents 10

Troubleshooting.......................................................................................264

Solving basic printer problems..............................................................................................................264

Printer control panel display is blank or displays only diamonds..........................................................264

Solving printing problems.....................................................................................................................264

Multiple‑language PDFs do not print..............................................................................................................264

Error message about reading USB drive appears ........................................................................................... 264

Jobs do not print ............................................................................................................................................. 265

Confidential and other held jobs do not print ................................................................................................ 265

Job takes longer than expected to print ......................................................................................................... 266

Job prints from the wrong tray or on the wrong paper .................................................................................. 266

Incorrect characters print ............................................................................................................................... 266

Tray linking does not work..............................................................................................................................267

Large jobs do not collate................................................................................................................................. 267

Unexpected page breaks occur.......................................................................................................................267

Solving copy problems..........................................................................................................................268

Copier does not respond ................................................................................................................................ 268

Scanner unit does not close............................................................................................................................ 268

Poor copy quality .............................................................................................................. ..............................268

Partial document or photo copies ..................................................................................................................270

Solving scanner problems.....................................................................................................................270

Checking an unresponsive scanner................................................................................................................. 270

Scan was not successful..................................................................................................................................270

Scanning takes too long or freezes the computer ..........................................................................................271

Poor scanned image quality..................................................................................................... .......................271

Partial document or photo scans.................................................................................................................... 271

Cannot scan from a computer ........................................................................................................................272

Solving fax problems.............................................................................................................................272

Caller ID is not shown .....................................................................................................................................272

Cannot send or receive a fax ..........................................................................................................................272

Can send but not receive faxes.......................................................................................................................274

Can receive but not send faxes.......................................................................................................................274

Received fax has poor print quality ................................................................................................................ 275

Solving option problems........................................................................................................................276

Option does not operate correctly or quits after it is installed ...................................................................... 276

Paper trays......................................................................................................................................................276

2000‑sheet tray...............................................................................................................................................277

Envelope feeder.............................................................................................................................................. 277

Output options................................................................................................................................................277

Flash memory card ......................................................................................................................................... 278

Hard disk with adapter ...................................................................................................................................278

Internal Solutions Port.................................................................................................................................... 278

Memory card .................................................................................................................................................. 278

Contents 11

Solving paper feed problems.................................................................................................................278

Paper frequently jams..................................................................................................................................... 278

Paper jam message remains after jam is cleared ...........................................................................................279

Page that jammed does not reprint after you clear the jam .......................................................................... 279

Solving print quality problems..............................................................................................................279

Isolating print quality problems......................................................................................................................279

Blank pages ..................................................................................................................................................... 280

Characters have jagged or uneven edges ....................................................................................................... 280

Clipped images................................................................................................................................................281

Ghost images ..................................................................................................................................................281

Gray background.............................................................................................................................................282

Incorrect margins............................................................................................................................................ 282

Paper curl........................................................................................................................................................283

Print irregularities ...........................................................................................................................................283

Repeating defects ........................................................................................................................................... 284

Skewed print ...................................................................................................................................................284

Solid black or white streaks ............................................................................................................................285

Print is too light...............................................................................................................................................285

Print is too dark ..............................................................................................................................................286

Solid color pages .............................................................................................................................................287

Streaked vertical lines.....................................................................................................................................288

Toner fog or background shading appears on the page .................................................................................288

Toner rubs off .................................................................................................................................................289

Toner specks ................................................................................................................................................... 289

Transparency print quality is poor .................................................................................................................. 290

Embedded Web Server does not open.................................................................................................290

Check the network connections ..................................................................................................................... 290

Check the network settings ............................................................................................................................ 290

Contacting Customer Support...............................................................................................................290

Notices.....................................................................................................291

Edition notice........................................................................................................................................291

Industry Canada notices........................................................................................................................294

Power consumption..............................................................................................................................301

Index........................................................................................................308

Safety information 12

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

Use care when you replace a lithium battery.

CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced. Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to move it safely.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.

• Disconnect all cords and cables from the printer before moving it.

• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same

time.

Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.

Safety information 13

Refer service or repairs, other than those described in the user documentation, to a professional service person.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

SAVE THESE INSTRUCTIONS.

Learning about the printer 14

Learning about the printer

Finding information about the printer

Setup information

Description Where to find

The Setup information gives you instructions for setting up the printer. Follow the set of instructions for local, network, or wireless, depending on what you need.

You can find the Setup information on the side of the printer box or on the Lexmark Web site at www.lexmark.com.

Help

Description Where to find

The Help gives you instructions for using the software.

While in any Lexmark software program, click Help, Tips > Help, or Help >

Help Topics.

Customer support

Description Where to find (North America) Where to find (rest of world)

Telephone support Call us at

• US: 1‑800‑332‑4120

Monday–Friday (8:00 AM–11:00 PM ET)

Saturday (Noon–6:00 PM ET)

• Canada: 1‑800‑539‑6275

Monday–Friday (8:00 AM–11:00 PM ET)

Saturday (Noon–6:00 PM ET)

Telephone numbers and support hours vary by country or region.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.

• Mexico: 001‑888‑377‑0063

Monday–Friday (8:00 AM–8:00 PM ET)

Note: Telephone numbers and support times may change without notice. For the most recent telephone numbers available, see the printed warranty statement that came with your printer.

Learning about the printer 15

Description Where to find (North America) Where to find (rest of world)

E-mail support For e-mail support, visit our Web site:

www.lexmark.com.

1 Click SUPPORT. 2 Click Technical Support. 3 Select your printer type. 4 Select your printer model. 5 From the Support Tools section, click

e-Mail Support.

6 Complete the form, and then click

Submit Request.

Printer configurations

Note: Printer configuration may vary depending on your printer model.

Basic models

E‑mail support varies by country or region, and may not be available in some instances.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.

1 Automatic Document Feeder (ADF)

2 Printer control panel

3 Standard exit bin

4 Multipurpose feeder

5 550-sheet tray (Tray 1)

6 550-sheet tray (Tray 2)

7 Optional output bin

5 6

Learning about the printer 16

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to:

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.

• Provide a flat, sturdy, and stable surface.

• Keep the printer: – Away from the direct airflow of air conditioners, heaters, or ventilators – Free from direct sunlight, humidity extremes, or temperature fluctuations – Clean, dry, and free of dust

• Allow the following recommended amount of space around the printer for proper ventilation:

1 Right Side 20 cm (8 in.)

2 Left Side 31 cm (12 in.)

3 Front 51 cm (20 in.)

4 Rear 20 cm (8 in.)

5 Top 31 cm (12 in.)

Basic functions of the scanner

The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can:

• Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.

• Send a fax using the printer control panel.

• Send a fax to multiple fax destinations at the same time.

• Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.

• Scan documents and send them to another printer (PDF by way of FTP).

Learning about the printer 17

Understanding the ADF and scanner glass

Automatic Document Feeder (ADF) Scanner glass

Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media (such as magazine clippings or lightweight carbonless forms).

You can use the ADF or the scanner glass to scan documents.

Using the ADF

The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages. When using the ADF:

• Load the document into the ADF faceup, short edge first.

• Load up to 75 sheets of plain paper in the ADF input tray.

• Scan sizes from 76.2 x 139.4 mm (3.0 x 5.5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.).

• Scan documents with mixed page sizes (letter and legal).

• Scan media weights from 52 to 120 g/m

(14 to 32 lb).

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)

into the ADF. Place these items on the scanner glass.

Using the scanner glass

The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:

• Place a document facedown on the scanner glass in the upper left corner.

• Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.).

• Copy books up to 25.3 mm (1 in.) thick.

Learning about the printer 18

Understanding the printer control panel

ABC3DEF

MNO5JKL4GHI

WXYZ8TUV7PQRS

Item Description

1 Display View scanning, copying, faxing, and printing options as well as status and error messages.

2 Keypad

GHI

PQRS

ABC3DEF

JKL

TUV

Enter numbers or symbols on the display.

MNO

WXYZ

3 Dial Pause

4 Back

5 Home

• Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a

Dial Pause is represented by a comma (,).

• From the home screen, press to redial a fax number.

• The button functions only within the Fax menu or with fax functions. When outside of the

Fax menu, fax function, or home screen, pressing

In the Copy menu, press to delete the right-most digit of the value in the Copy Count. The default value of 1 appears if the entire number is deleted by pressing

In the Fax Destination List, press manually. You can also press deleted, another press of

In the E-mail Destination List, press

to delete the right-most digit of a number entered

to delete an entire shortcut entry. Once an entire line is

causes the cursor to move up one line.

to delete the character to the left of the cursor. If the

character is in a shortcut, then the shortcut is deleted.

Press to return to the home screen.

causes an error beep.

numerous times.

Learning about the printer 19

Item Description

6 Start

• Press to initiate the current job indicated on the display.

• From the home screen, press to start a copy job with the default settings.

• If pressed while a job is scanning, the button has no effect.

7 Indicator light Indicates the printer status:

• Off—The power is off.

• Blinking green—The printer is warming up, processing data, or printing.

• Solid green—The printer is on, but idle.

• Blinking red—Operator intervention is needed.

8 Stop

Stops all printer activity A list of options is offered once Stopped appears on the display.

Understanding the home screen

After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which is referred to as the home screen. Use the home screen buttons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.

Ready

Touch any button to begin.

Display item Description

1 Copy Opens the Copy menus

Note: From the home screen, you can also access the Copy menus by pressing a number on

the keypad.

2 E-mail Opens the E-mail menus

3 Menus

4 FTP Opens the File Transfer Protocol (FTP) menus

Opens the menus. These menus are available only when the printer is in the Ready state.

Note: This function must be set up by your system support person. Once it is set up, it appears as a display item.

34567

Learning about the printer 20

Display item Description

5 Status message bar

• Shows the current printer status such as Ready or Busy.

• Shows printer conditions such as Toner Low.

• Shows intervention messages to give instructions on what you should do so the printer can

continue processing, such as Close door or Insert print cartridge.

6 Status/Supplies Appears on the display whenever the printer status includes a message requiring intervention.

Touch it to access the messages screen for more information on the message, including how to clear it.

7 Tips All menus have a Tips button. Tips is a context-sensitive Help feature within the display touch

screens.

8 Fax Opens the Fax menus

Other buttons that may appear on the home screen:

Display item Function

Release Held Faxes If this button is shown, then there are held faxes with a scheduled hold

time previously set. To access the list of held faxes, touch this button.

Search Held Jobs Searches on any of the following items and returns search results:

• User names for held or confidential print jobs

• Job names for held jobs, excluding confidential print jobs

• Profile names

• Bookmark container or job names

• USB container or job names for supported extensions only

Held Jobs Opens a screen containing all the held jobs

Lock Device This button appears on the screen when the printer is unlocked and

Device Lockout Personal Identification Number (PIN) has been set. Touching this button opens a PIN entry screen. Entering the correct

PIN locks the printer control panel (touch screen and hard buttons).

Unlock Device This button appears on the screen when the printer is locked. The

printer control panel buttons and shortcuts cannot be used while it appears.

Touching this button opens a PIN entry screen. Entering the correct PIN unlocks the printer control panel (touch screen and hard buttons).

Learning about the printer 21

Display item Function

Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three

headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network

headings:

• Print job

• Copy job

• Fax profile

• FTP

• E-mail send

Each heading has a list of jobs shown in a column under it which can show only three jobs per screen. Each job appears as a button which you can touch to access information about the job. If more than three jobs exist in a column, then an arrow appears enabling you to scroll through the jobs.

Using the touch-screen buttons

Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown.

Sample touch screen

Button Function

Home

Returns to the home screen

Scroll down

Opens a drop‑down list

Learning about the printer 22

Button Function

Left scroll decrease

Right scroll increase

Left arrow

Right arrow

Submit

Scrolls to another value in decreasing order

Scrolls to another value in increasing order

Scrolls left

Scrolls right

Saves a value as the new user default setting

Back

Navigates back to the previous screen

Other touch-screen buttons

Button Function

Down arrow

Up arrow

Unselected radio button

Moves down to the next screen

Moves up to the next screen

This is an unselected radio button. The radio button is gray to show it is unselected.

Learning about the printer 23

Button Function

Selected radio button

Cancel Jobs

Continue

This is a selected radio button. The radio button is blue to show it is selected.

Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network.

The following items are available under the Print, Fax, and Network headings:

• Print job

• Copy job

• Fax profile

• FTP

• E-mail send

Touch this button when more changes need to be made for a job or after clearing a paper jam.

Cancel

Select

• Cancels an action or a selection

• Cancels out of a screen and returns to the previous screen

Selects a menu or menu item

Learning about the printer 24

Features

Feature Description

Menu trail line: Menus > Settings > Copy Settings >

Number of Copies

Attendance message alert

A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location within the menus.

Touch any of the underlined words to return to that menu or menu item. The Number of Copies is not underlined since this is the current screen. If you touch

an underlined word on the Number of Copies screen before the Number of Copies is set and saved, then the selection is not saved, and it does not become the user default setting.

If an attendance message occurs which closes a function, such as copy or fax, then a solid red dot appears over the function button on the home screen. This indicates that an attendance message exists.

Additional printer setup 25

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal.

Available internal options

• Memory cards – Printer memory – Flash memory – Fonts

• Firmware cards – Bar Code and Forms – IPDS and SCS/TNe – PrintCryption – PRESCRIBE

• Printer hard disk

• Lexmark – RS-232-C Serial ISP – Parallel 1284-B ISP – MarkNet – MarkNet N8130 10/100 Fiber ISP – MarkNet N8120 10/100/1000 Ethernet ISP

• MarkNet N8110 V-34 Fax Card

Internal Solutions Ports (ISP)

N8150802.11 b/g/n Wireless ISP

Additional printer setup 26

Accessing the system board to install internal options

Note: This operation requires a flathead screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

1 Open the system board door.

2 Loosen the screw(s) on the system board cover.

Additional printer setup 27

3 Remove the system board cover.

4 Use the illustration below to locate the appropriate connector.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity.

Touch something metal on the printer before touching any system board electronic components or connectors.

1 Firmware and flash memory card connectors

2 Memory card connector

3 Lexmark Internal Solutions Port or printer hard disk connector

4 Fax card connector

Additional printer setup 28

Installing a memory card

Note: This task requires a flathead screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.

An optional memory card can be purchased separately and attached to the system board. To install the memory card:

1 Access the system board.

2 Unpack the memory card.

Note: Avoid touching the connection points along the edge of the card.

3 Open the memory card connector latches.

Additional printer setup 29

4 Align the notches on the memory card with the ridges on the connector.

1 Notches

2 Ridges

5 Push the memory card straight into the connector until it snaps into place.

6 Replace the system board cover and close the system board door.

Installing a flash memory or firmware card

Note: This task requires a flathead screwdriver.

Additional printer setup 30

The system bo ard has two connections f or an optional flash mem ory or firmware card. Only one of each may be installed, but the connectors are interchangeable.

1 Access the system board.

2 Unpack the card.

Note: Avoid touching any electrical components on the card.

3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.

1 Plastic pins

2 Metal pins

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