Lexmark X652, C792dte Forms and Bar Code User's Guide

Forms and Bar Code Card 3.2

User's Guide

April 2012 www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.

© 201

2 Lexmark International, Inc.

All rights reserved.

740 West New Circle Road
Lexington, Kentucky 40550

Contents 2

Contents

Introduction.................................................................................................4

Overview...................................................................................................................................................4

Supported devices.....................................................................................................................................4

Supported fonts and bar codes.....................................................................6

Supported bar codes.................................................................................................................................6

Supported fonts.......................................................................................................................................10

SAP support...............................................................................................11

Installing SAP device types......................................................................................................................11

Modifying device types format and default settings...............................................................................11

Using the Visual Bar Code Designer............................................................13

Supported operating systems.................................................................................................................13

Installing the Visual Bar Code Designer...................................................................................................13

Generating bar code data........................................................................................................................13

Creating and managing forms.....................................................................15

Forms overview.......................................................................................................................................15

Forms Card menu....................................................................................................................................15

Bar code menu........................................................................................................................................18

Storing forms on the printer...................................................................................................................18

Capturing raw data for mapping.............................................................................................................18

Printing forms from a flash drive.............................................................................................................19

Identifying the version of forms on the Forms and Bar Code Card.........................................................19

Font limitations.......................................................................................................................................19

Troubleshooting.........................................................................................20

The printer does not respond after installation......................................................................................20

Make sure the option card is installed correctly .............................................................................................. 20

Forms Manager cannot detect the printer..............................................................................................20

Check printer connections ................................................................................................................................ 20

Make sure the printer is connected to the network.........................................................................................20

International fonts do not print as expected..........................................................................................20

Switch to one of the fonts available on the DLE card .......................................................................................20

Mismatched fonts in Forms Composer and on printed forms................................................................21

Contents 3

Check Forms Composer and printer settings.................................................................................................... 21

Check that font mapping has not been altered in Forms Composer ................................................................ 21

Check that font mapping has not been altered on the printer.........................................................................21

Change the fonts in Forms Composer ..............................................................................................................21

Install matching fonts on the Forms and Bar Code Card ..................................................................................22

Form did not merge.................................................................................................................................22

Remove unnecessary characters from the beginning of the form ................................................................... 22

Form is printed in plain text....................................................................................................................22

Review the activation conditions in Forms Composer......................................................................................22

Make sure the Formsmerge function is not deactivated by Forms Manager................................................... 22

Cannot fax or e‑mail merged output.......................................................................................................22

Check Forms Composer and printer settings.................................................................................................... 22

Characters appear as boxes in PDFs viewed with Acrobat Reader.........................................................22

Use a different program to view PDFs ..............................................................................................................22

Not all forms are listed............................................................................................................................23

Data filters are not working................................................................................................... .................23

Cannot add new forms............................................................................................................................23

Delete unused forms before adding new forms ............................................................................................... 23

Defragment the flash memory .........................................................................................................................23

Bar codes do not print as expected.........................................................................................................23

Make sure the Option Card is compatible with the printer on which it is installed .........................................23

Make sure that the Option Card is installed .....................................................................................................23

When using a PCL 5 emulation printer driver, make sure that the escape sequence used to

generate the bar code is properly constructed ............................................................................................23

Cannot generate bar codes using PCL emulation printer drivers............................................................23

Disable advanced features using a PCL XL emulation printer driver ................................................................24

Unexpected results after printing a bar code..........................................................................................24

Make sure the PCL 5 emulation escape sequences are complete....................................................................24

Make sure all parameters needed are fully specified....................................................................................... 24

Printed bar code is unreadable...............................................................................................................24

Make sure Print Quality settings are not too dark or too light......................................................................... 24

Check the paper................................................................................................................................................ 24

Notices.......................................................................................................25

Edition notice..........................................................................................................................................25

Index..........................................................................................................29

Introduction 4

Introduction

Overview

The Forms and Bar Code Card lets you print a variety of standard forms and bar codes. Using an algorithm, the Forms
and Bar Code Card can generate bar codes in either PCL 5 or PostScript emulation.

With PCL 5 emulation, the Forms and Bar Code Card is the functional equivalent of the HP Bar Codes & More font set.
It serves as an alternative to an HP LaserJet with JetCAPS BarDIMM Pro (v3.3a), including the FREESCAPE alternate
escape code feature, and Intelligent Mail bar code. The Forms and Bar Code Card also provides custom device types
for printing with SAPscript in SAP R/3 applications.

Bar code options include the following features:

• OCR‑A and OCR‑B as bitmap and scalable fonts

• Independently scalable bar heights and widths

• RFID support

• Embedding text with selectable positioning

• Verifying data format, with error reporting

• Automatic bar code data compression, when required

• Automatic bar code checksum calculation and character placement, when required

• Automatic placement of special characters, when required

• Built‑in 64MB flash memory

Forms options include the following features:

• Storing and printing forms from an optional flash drive or optional/standard printer hard disk

• Built‑in RFID support

• Creating electronic forms to be merged with data

• Sending merged output through fax and e‑mail

Notes:

– Forms Composer and Forms Manager are required to create and manage forms.
– The forms files on the Forms and Bar Code Card have the file extensions .lfm and .lff.
– For more information on using RFID when printing forms, see the documentations that came with Forms

Composer and with the printer.

Supported devices

• Lexmark C746x, C748x

• Lexmark C792

• Lexmark C925

• Lexmark C950

• Lexmark X548

• Lexmark X746x, X748x

Introduction 5

• Lexmark X792

• Lexmark X925

• Lexmark X950, X952, X954

• Lexmark 6500e

Supported fonts and bar codes 6

Supported fonts and bar codes

Supported bar codes

Type

PCL and PS bar codes Forms merge bar codes

One‑dimensional bar codes

Australian Post 4-State bar code (37­CUST)

Australian Post 4-State bar code (52-FF­MET)

Australian Post 4-State bar code (67-FF­MET)

British Royal Mail 4‑State customer code
symbol (RM4SCC)

Codabar (USD ‑4, NW ‑7, Monarch, Code
2 of 7)

Codabar with mod16 check digit XX

Code 128 autoswitch XX

Code 128 A XX

Code 128 B XX

Code 128 C XX

Availability on Forms and Bar Code Card

XX

XX

XX

XX

XX

Code 3 of 9 XX

Code 3 of 9 with check digit XX

Code 3 of 9 extended XX

Code 3 of 9 extended with check digit XX

Code 3 of 9 space encoding X

Code 3 of 9 space encoding with check
digit

Code 93 XX

Code 93 extended XX

Danish PTT 3 of 9 XX

Dutch Post 4‑state bar code XX

EAN/JAN‑8 XX

EAN/JAN‑8 with 2‑digit supplemental XX

EAN/JAN‑8 with 5‑digit supplemental XX

EAN/JAN‑13 XX

X

Supported fonts and bar codes 7

Type

PCL and PS bar codes Forms merge bar codes

EAN/JAN‑13 with 2‑digit supplemental XX

EAN/JAN‑13 with 5‑digit supplemental XX

EAN 128 XX

French Postal 3 of 9 A/R XX

German Postal 2 of 5 Leitcode XX

German Postal 2 of 5 Identcode XX

HIBC 39/128 XX

Interleaved 2 of 5 XX

Interleaved 2 of 5 with check digit XX

Intelligent Mail XX

Industrial 2 of 5 XX

Industrial 2 of 5 with check digit XX

ISBN XX

ISBN+5 X

Availability on Forms and Bar Code Card

ISSN XX

ISSN+2 X

ISSN+5 X

ITF‑14 X

Japan Post 4‑state bar code XX

Matrix 2 of 5 XX

Matrix 2 of 5 with check digit XX

MSI XX

MSI with mod10 check digit XX

MSI with mod10 and mod10 check digit XX

MSI with mod11 and mod10 check digit XX

Singapore Post 4‑state bar code XX

Swiss Postal XX

UCC 128 XX

UPC‑A XX

UPC‑E XX

UPC‑A with 2‑digit supplemental XX

UPC‑A with 5‑digit supplemental XX

UPC‑E with 2‑digit supplemental XX

Supported fonts and bar codes 8

Type

PCL and PS bar codes Forms merge bar codes

UPC‑E with 5‑digit supplemental XX

USPS PLANET bar code XX

USPS POSTNET 5‑digit ZIP code XX

USPS POSTNET 9‑digit ZIP with 4 code XX

USPS POSTNET 11‑digit Delivery Point
Code

USPS Expanded POSTNET X

USPS Tray label, 10‑digit 2 of 5 XX

USPS Sack label, 8‑digit 2 of 5 XX

USPS Zebra code XX

USPS FIM (Facing Identification
Marking)

Two‑dimensional bar codes

Aztec X

Codablock F XX

Availability on Forms and Bar Code Card

XX

XX

Data Matrix XX

MaxiCode XX

MicroPDF417 XX

PDF417 XX

QR XX

RSS‑14 XX

RSS‑14 Expanded XX

RSS‑14 Limited XX

RSS‑14 Stacked XX

RSS‑14 Truncated XX

Composite bar codes

EAN‑8 XX

EAN/JAN‑8 with 2‑digit supplemental XX

EAN/JAN‑8 with 5‑digit supplemental XX

EAN‑13 XX

EAN/JAN‑13 with 2‑digit supplemental XX

EAN/JAN‑13

RSS‑14 Expanded XX

RSS‑14 Limited XX

with 5‑digit supplemental XX

Supported fonts and bar codes 9

Type

PCL and PS bar codes Forms merge bar codes

RSS‑14 XX

RSS‑14 Stacked XX

RSS‑14 Truncated XX

UCC‑128 XX

UPC‑A XX

UPC‑E XX

UPC‑A with 2‑digit supplemental XX

UPC‑A with 5‑digit supplemental XX

UPC‑E with 2‑digit supplemental XX

UPC‑E with 5‑digit supplemental XX

Font‑based bar codes

Code 128 bitmap regular PCL only

Code 128 bitmap wide PCL only

Code 128 scalable regular PCL only

Availability on Forms and Bar Code Card

Code 128 scalable narrow PCL only

Code 128 scalable wide PCL only

Code 3 of 9 bitmap PCL only

Code 3 of 9 scalable half inch regular PCL only

Code 3 of 9 scalable one inch regular PCL only

Code 3 of 9 quarter inch regular PCL only

Code 3 of 9 small high regular PCL only

Code 3 of 9 small low regular PCL only

Code 3 of 9 small medium regular PCL only

Code 3 of 9 slim regular PCL only

Code 3 of 9 wide regular PCL only

Interleaved 2 of 5 bitmap PCL only

Interleaved 2 of 5 scalable regular PCL only

Interleaved 2 of 5 scalable thin PCL only

OCR‑APCL only

OCR‑B digits regular PCL only

UPC tall PCL only

UPC tall narrow PCL only

UPC tall thin PCL only

Supported fonts and bar codes 10

Type

PCL and PS bar codes Forms merge bar codes

UPC half PCL only

UPC half narrow PCL only

Availability on Forms and Bar Code Card

Supported fonts

To obtain the PCL 5 escape sequences used to select these fonts, print the font list using the printer control panel. For
more information about the printer control panel, see the documentation that came with the printer.

Font Type Resides

Architext CMC7 Scalable On option card

CMC7 Scalable On option card

Code 3 of 9 (4.69) Bitmap On option card

Code 3 of 9 (8.11) Bitmap On option card

Electrical symbols Scalable On option card

Euro and other currency symbols Scalable On option card

Line Draw Bitmap On option card

Manufacturing symbols Scalable On option card

MICR Scalable On option card

OCR‑A Bitmap On option card

OCR‑A Scalable On option card

OCR‑B Bitmap On option card

OCR‑B Scalable On option card

OCR‑B in Bubbles Scalable On option card

Roman Pillar Scalable On option card

Roman Pillar Italic Scalable On option card

Roman Pillar Bold Scalable On option card

Roman Pillar Bold Italic Scalable On option card

Roman Pillar5 Scalable On option card

UPC 10mil Bitmap On option card

UPC 13mil Bitmap On option card

SAP support 11

SAP support

When used in PCL 5 emulation mode, SAP ERP software has built‑in support for many of the functions provided by the
Forms and Bar Code Card.

SAP systems support the following device types:

• LEXT622

• LEXW820

• ZLXFORM2

Installing SAP device types

Note: You must be the SAP BASIS administrator to install SAP devices.

1 Start transaction SE38.

2 Execute report RSTXSCRP to load the device type ZLXFORM2.

3 Type the name of the device type in the Object Name field.

Note: Do not include the .pri extension.

4 Select IMPORT mode, and then press the F8 button (execute).

5 Reset the SAPscript cache:

a Call transaction SE38.

b Execute the report RSTXDELL, using client = '*'.

6 Reset the character code cache:

a Start transaction SP12.

b Click character sets > Conf buffer (CCC) > Invalidate CCC.

Note: The reset procedure is valid only on the actual instance, so you must connect on the instance where the spool

work process is running.

7 Restart the spool work process:

a Highlight the spool work process SPO.

b Click Process > cancel without core.

Note: The spool work process should automatically restart after a few seconds or on the next interrupt.

Modifying device types format and default settings

1 Start transaction SPAD.

2 Click Full Administration > Device Types.

3 Double‑click the device type.

4 Click Format, and then double‑click the format you want to modify.

5 Click Change.

SAP support 12

6 Double‑click Printer Initialization, and then remove the number sign (#) from the beginning of each needed line.

7 Click Save > Save.

Using the Visual Bar Code Designer 13

Using the Visual Bar Code Designer

The Visual Bar Code Designer is a separate application that lets the user select the bar code symbology, enter data to
be encoded, and then prompts the software to generate the bar code.

Supported operating systems

The Visual Bar Code Designer provides support for the following operating systems:

• Windows 7

• Windows Vista

• Windows XP

• Windows 2000

• Windows NT 4.0

• Windows 98

Installing the Visual Bar Code Designer

1 Insert the installation CD.

2 Run setup‑vbd.exe from the Designer subdirectory.

3 Review and accept the license agreement.

4 Select the folder where you want to install the Visual Bar Code Designer.

5 Follow the instructions on the computer screen.

Generating bar code data

Visual Bar Code Designer generates the PCL escape sequences, PCL HEX, or PostScript command sequences for bar
codes. These data can be used within an application, SAP device type, or as a file to test print the bar code using the
Forms and Bar Code Card.

1 Click or Start.

2 Click Programs or All Programs, and then select Visual Bar Code Designer.

3 Double‑click the bar code symbology you want from the “Barcode list” window.

4 Modify the bar code settings as necessary.

5 From the Edit menu, copy the data stream you want, and then paste the text string in your application.

Notes:

• After the bar code data is generated, the test bar code can be printed by clicking the Print icon in the toolbar.

The image of the bar code prints on any printer, including those without a Forms and Bar Code Card installed.
The test bar code may be suitable for scanning.

Using the Visual Bar Code Designer 14

• For additional information, click the Visual Bar Code Designer Help menu, or see the Forms and Bar Code Card

Technical Reference Manual.

Creating and managing forms 15

Creating and managing forms

Forms overview

Electronic‑forms solutions integrate both electronic and hard‑copy documents, and let you create custom forms to
create a dynamic document workflow for any business. The forms can be either printer-based or server-based. You can
quickly design electronic forms, store them on a printer, automatically merge them with text files, and then print, fax,
e-mail, or archive the output.

The electronic‑forms solutions contain different modules that automate workflow processes. These modules include
Forms Composer and Forms Manager.

Note: Forms Composer and Forms Manager are required software programs that can be purchased separately.

Forms Composer is a design tool that offers the following features:

• Easy-to-use graphical user interface to create forms and map data to the forms

• Importing of existing PDF documents for compatibility

• Creating of documents for printer-based and server-based technologies

The Data pane of Forms Composer allows mapping variable data that comes from the host system. You can set the
paper size and input text before downloading the form to the printer flash memory or optional/standard printer hard
disk. After a form is designed and is in the printer, data can be sent directly from your host computer over a TCP/IP
network, through a USB connection to the printer, through a parallel card to the printer, or through a serial card to the
printer. The Form s and Bar Code Card then mer ges the data with the correct form using predefined activation conditions.

Activation conditions are defined as triggers that let you select the correct formset on the printer memory or printer
hard disk. You can define activation conditions when designing your form in Forms Composer or creating a forms
directive. Every time you create a new form for a data set, you are creating a project which you must upload to a printer
with both flash memory and Forms and Bar Code Card installed.

Forms Manager downloads and manages formsets on printers with the Forms and Bar Code Card installed. You can
add formsets to printers, retrieve printer information, and view saved files on the printer. Using Forms Manager, you
can also upgrade the Forms and Bar Code Card firmware on the printer.

The Forms and Bar Code Card has firmware that automatically merges the data with the correct form design (formset)
and prints the completed form. The host data stream can be SAP RDI, ASCII, or double‑byte data encoded in GBK, UTF-8,
or UTF-16. The Forms and Bar Code Card uses TrueType fonts and Adobe Font Manager (AFM) to generate PDF output.

Forms Card menu

After the Forms and Bar Code Card is installed, additional menu items are added to the standard printer menus. These
menu items can be found in the Forms Card menu.

Creating and managing forms 16

Menu item Description

Forms Merge Mode

Enabled
Disabled
Data Capture

Disk | Flash

Thumbdrive
Archive and Print
Archive only

Data Filter

Global Filter
Network Filter
USB Filter
Parallel Filter
Serial Filter

• If Forms Merge Mode is enabled, then the merged output is

printed.

• If Forms Merge Mode is disabled, then the Forms Card passes

all received data to the printer. No attempt is made to merge
data onto a formset.

• When the Forms Card is in Data Capture mode, the incoming

data stream is written to a file on the printer storage device.
This file can be used as a sample data file during formset
creation.

• The Thumbdrive option under Data Capture is available only

when a USB flash drive is inserted into the printer. When using
this feature, make sure a formsmerge (case‑sensitive) directory
exists in the flash drive.

• “Archive and Print” and “Archive only” modes are available only

when the printer has a hard disk installed and Formsmerge DLE
is configured to use the printer hard disk for formsets.

• When the Forms Card is in “Archive only” mode, the merged

PDF files are archived in the formsmerge/archive directory. In
“Archive and Print“ mode, the merged PDF files are also printed.

If a data filter is enabled, then the incoming forms job is run through
that filter before being processed by the DLE.

The following are possible values for each data filter:

• Disabled—This indicates that all data filters are off.

• NULL—This removes all null characters.

• AS400—This removes extraneous lines of data due to AS400

formatting.

• PCL—This removes all PCL escape sequences and leaves plain

text.

• ZPL—This removes Zebra Printer Language directives.

• ZPL‑F—This it the same as ZPL, except it uses @ as the escape

character instead of ^.

• OFIS—This removes all Optra Forms

TM

initialization strings.

• OFIS+NULL—This removes all null characters and all Optra

Forms initialization strings.

• AS400+OFIS—This removes extraneous lines of data due to

AS400 and all Optra Forms initialization strings.

Note: Some data filters may not be available depending on your
printer model.

Creating and managing forms 17

Menu item Description

Print All Forms This prints all formset information found on the Forms and Bar Code

Card.

Notes:

• If a .ppf file exists for the formset, then the paper tray and

output bin information is read from the .ppf file and listed
under the .ppf file name.

• If both a printer hard disk and flash memory are installed,

then both total size and available size for the flash memory
are displayed. Only the forms on the user flash is accessible.

Error Page Print

On
Off

Print Port Setting

Network Port
USB Port
Parallel Port
Serial Port

Local Port Timeout

1–100

Copy Formsets

Copy replace duplicates
Copy do not replace

This prints an error page when an error is encountered by the DLE.

This allows Formsmerge to be turned on or off for the selected
port(s). Formsmerge is on for all ports by default.

Note: If a port is on, then all data sent to that port are processed
by the Formsmerge code. Otherwise, all data sent to that port
are processed by the printer as if the Formsmerge is not installed.
Specifically, the data file is printed as determined by the basic
Printer Language Setting.

This allows users to select a timeout value for forms jobs that come
in on any of the local ports (serial, USB, or parallel). This setting
does not apply to forms jobs sent to the network ports. The default
value is 4 seconds.

When Formsmerge is active on a local port, then a job will time out
when triggered by the Local Port Timeout or the Printer Timeout—
whichever is shorter. This terminates the current job as if an “End
of Form” character has been reached.

This allows the printer to download forms from a flash drive.

Notes:

• “Copy replace duplicates” allows the user to copy and

replace existing formsets of the same name.

• “Copy do not replace” does not copy formsets with duplicate

names.

• When using this feature, make sure a formsmerge

(case‑sensitive) directory exists in the flash drive.

Creating and managing forms 18

Bar code menu

Menu item Description

Alt ESC Code

On
Off

ESC Character

126 (~)
34 (“)
35 (#)
36 ($)
47 (/)
63 (?)
92 (\)
123 ({)
124 (|)
125 (})

This allows the use of an alternate escape character when
processing PCL escape sequences.

Notes:

• This is a Bar Code DLE function.

• On uses an alternate escape code character in addition to

the default escape code character.

• Off uses the default escape code character.

When Alt ESC Code is set to On, the value defined in this setting is
used in addition to the default escape character.

Storing forms on the printer

To store forms on the printer, an optional flash memory or printer hard disk must be installed. When installed, use
Forms Manager to interact with the optional flash memory or printer hard disk.

Use Forms Manager to do the following:

• Store forms on the flash memory or printer hard disk.

• Erase all forms from the flash memory or printer hard disk.

• View all forms currently stored on the printer.

Capturing raw data for mapping

Capturing raw data is necessary to properly map data to forms. For additional information on capturing raw data, see
the documentation that came with Forms Manager.

1 In Forms Manager, select your printer from the Printer list.

2 Click Printer > Properties.

3 From the Mode section of the Printer Properties dialog, select Data Capture, and then click Apply.

4 Send the data file to the printer.

5 Refresh the printer in Forms Manager.

The data file is now listed, and you can select to retrieve it.

Creating and managing forms 19

Printing forms from a flash drive

The Create Flash File option in Forms Manager is used to add one or more formsets to printers that are not attached
to the network. The flash file allows Forms Manager to communicate with these printers. The flash file created contains
everything needed to add the formset(s) to the printer. You can save the file to a flash drive and then access it through
the USB port on the printer.

For more information on creating flash files, see the Forms Manager documentation.

Notes:

• If formsets on the flash drive, the printer memory, or the printer hard disk contain the same activation

conditions, then the formsets on the flash drive are used when those conditions are met.

• This function is supported only on printers with a USB port.

Identifying the version of forms on the Forms and Bar Code Card

Do one of the following:

• Print a Menu Settings page. The current version of forms is listed under Installed Features. For more information

on printing a menu settings page, see the printer User's Guide.

• Select the printer in Forms Manager, and then view the printer properties.

Note: Forms Manager is also used when upgrading the Forms and Bar Code Card firmware.

Font limitations

Windows fonts often contain more characters than the installed printer fonts. As a result, the printer may not print all
the characters on a form. This is usually a problem only for characters that fall outside of the 0–255 character code
range for nonstandard code pages. Print a sample form to check whether all the characters you want are printed.

Troubleshooting 20

Troubleshooting

The printer does not respond after installation

MAKE SURE THE OPTION CARD IS INSTALLED CORRECTLY

Turn the printer off, and then reinstall the option card. For more information, see the installation sheet that came
with the Forms and Bar Code Card kit.

Forms Manager cannot detect the printer

Try one or more of the following:

CHECK PRINTER CONNECTIONS

Make sure:

• The printer is turned on.

• The power cord is plugged into the printer and into a properly grounded electrical outlet.

• The printer is not plugged into any surge protectors, uninterruptible power supplies, or extension cords.

• The printer is securely connected to the computer, print server, or other network access point.

• You have resolved any error messages on the printer control panel display.

MAKE SURE THE PRINTER IS CONNECTED TO THE NETWORK

The printer must be on the network and must match the IP or DNS name of the network.

International fonts do not print as expected

The international font set on the client computer does not match the font set on the DLE card.

SWITCH TO ONE OF THE FONTS AVAILABLE ON THE DLE CARD

The following international fonts are recommended for forms printed on a printer with an installed DLE card:

Intl-Univers
Intl-CG Times
Intl-Courier
ArialMT
Times New RomanPSMT

Troubleshooting 21

Mismatched fonts in Forms Composer and on printed forms

Try one or more of the following:

CHECK FORMS COMPOSER AND PRINTER SETTINGS

Forms Composer and/or the printer may not be configured properly. Make sure the workflow properties for the data
stream have been properly configured. For more information, see the Forms Composer documentation.

For information on configuring network settings, see the documentation that came with the printer.

CHECK THAT FONT MAPPING HAS NOT BEEN ALTERED IN FORMS COMPOSER

The fonts.dat file in the Forms Composer directory specifies which fonts are used for font families with nonstandard
names. The format for the information contained in the fonts.dat file follows the convention font name,
regular, bold, italic, bold italic. These entries specify which fonts Forms Composer uses under
which circumstances.

For example, an entry for the Bookman font family in the fonts.dat file might read Bookman, Bookman,
Bookman Demi, Bookman Italic, Bookman Demi Italic, such as for all instances of Bookman in
boldface, Forms Composer uses the font Bookman Demi.

Note: The fonts.dat file only specifies usage for font families with nonstandard names. Thus, a font such as Courier
that uses Courier, Courier Bold, Courier Italic, and Courier Bold Italic will not be listed.

To check or alter the fonts.dat file:

1 From the Forms Composer directory, open fonts.dat using a text editor.

2 Make necessary changes to the file.

3 Save the file as fonts.dat into the same directory.

CHECK THAT FONT MAPPING HAS NOT BEEN ALTERED ON THE PRINTER

Forms and Bar Code Card relies on font mapping to specify which fonts are used under which circumstances. The
information is contained in the manager.upr file that resides in the Forms Manager directory. When you add a printer
to Forms Manager, the manager.upr file is written to it.

To check or alter the manager.upr file for a particular printer:

1 From the Forms Manager\Fonts directory, open manager.upr using a text editor.

2 Make necessary changes to the file.

3 Save the file as manager.upr into the same directory, and then delete the manager.bak file.

4 From Forms Manager, delete the printer and its associated files, and then add the printer you just deleted.

Note: See the Forms Manager documentation for more information on adding and deleting printers.

CHANGE THE FONTS IN FORMS COMPOSER

Fonts used on the computer that hosts Forms Composer may not match those used by the Forms and Bar Code Card.
Use fonts in Forms Composer that match those on the Forms and Bar Code Card.

Troubleshooting 22

INSTALL MATCHING FONTS ON THE FORMS AND BAR CODE CARD

For more information on installing fonts, see the Forms Manager documentation.

Form did not merge

REMOVE UNNECESSARY CHARACTERS FROM THE BEGINNING OF THE FORM

A blank page prints because the first element on the page is the character for form feed or carriage return. Form
feed or carriage return characters at the beginning of a data stream causes the printer to skip to the next page, so
that the print job or page activation conditions may be missed.

Form is printed in plain text

Try one or more of the following:

REVIEW THE ACTIVATION CONDITIONS IN FORMS COMPOSER

The form you are printing may not be activated. Use Forms Composer to set up activation conditions for the form.

MAKE SURE THE FORMSMERGE FUNCTION IS NOT DEACTIVATED BY FORMS MANAGER

From Forms Manager, open the Printer Properties menu to activate Formsmerge.

Cannot fax or e‑mail merged output

CHECK FORMS COMPOSER AND PRINTER SETTINGS

Make sure that workflow properties for the data stream have been properly configured. For more information, see
the Forms Composer documentation.

For information on configuring network settings, see the documentation that came with the printer.

Characters appear as boxes in PDFs viewed with Acrobat Reader

Acrobat Reader may not correctly display all characters in archived and e‑mailed attachments.

USE A DIFFERENT PROGRAM TO VIEW PDFS

Merged output and preview output should match exactly. If boxes appear instead of characters in PDFs, switching
to a different PDF viewer (such as Foxit Reader, available from www.foxitsoftware.com) should solve the problem.

Troubleshooting 23

Not all forms are listed

Use Forms Manager to view all forms stored on the optional flash memory card or the printer hard disk.

Data filters are not working

Check the Data Filters menu to see if the desired filter is enabled.

Cannot add new forms

Try one or more of the following:

DELETE UNUSED FORMS BEFORE ADDING NEW FORMS

DEFRAGMENT THE FLASH MEMORY

The flash memory may be full. Defragmenting the flash memory frees space that is marked unavailable when files
are deleted. You can access this feature from the Printer Properties in Forms Manager.

Bar codes do not print as expected

These are possible solutions. Try one or more of the following:

MAKE SURE THE OPTION CARD IS COMPATIBLE WITH THE PRINTER ON WHICH IT IS INSTALLED

MAKE SURE THAT THE OPTION CARD IS INSTALLED

Print a Menu Settings page and make sure the Forms and Bar Code Option is listed under the Printer Information
heading.

For more information on printing menus, see the documentation that came with the printer.

WHEN USING A PCL 5 EMULATION PRINTER DRIVER, MAKE SURE THAT THE ESCAPE SEQUENCE

TO GENERATE THE BAR CODE IS PROPERLY CONSTRUCTED

USED

The escape sequence must begin with Esc and contain the #T parameter (not case‑sensitive) for the bar code to be
generated. Default values are used for parameters not explicitly defined in the sequence.

Cannot generate bar codes using PCL emulation printer drivers

The option card does not support bar code printing with PCL XL or HPGL/2 emulation printer drivers. Only printing with
PCL 5 is supported.

Troubleshooting 24

DISABLE ADVANCED FEATURES USING A PCL XL EMULATION PRINTER DRIVER

1 From a Windows‑based application, open the Print Properties dialog.

2 Click the Graphics tab.

3 From the Graphic mode list, select Auto select.

Unexpected results after printing a bar code

These are possible solutions. Try one or more of the following:

MAKE SURE THE PCL 5 EMULATION ESCAPE SEQUENCES ARE COMPLETE

PCL 5 escape sequences that generate an embedded bar code should be immediately followed by an escape sequence
that fully specifies the text font to return to after printing the bar code. For example,

returns the text to 12‑pitch Courier with fixed pitch spacing immediately following the embedded bar code.

MAKE SURE ALL PARAMETERS NEEDED ARE FULLY SPECIFIED

Esc

(s0p12h0s0b4099T

Parameter values are not retained for subsequent bar code PCL 5 escape sequences. Each time a bar code is
generated, fully specify all parameters needed for each bar code.

Default values are used for any unspecified parameters.

Printed bar code is unreadable

MAKE SURE PRINT QUALITY SETTINGS ARE NOT TOO DARK OR TOO LIGHT

Print Resolution and Toner Darkness settings can affect the quality of printed bar codes. From Print Properties, adjust
the Print Quality settings before printing another bar code.

CHECK THE PAPER

Use only paper that meets printer specifications. For more information, see the documentation that came with the
printer.

Notices 25

Notices

Edition notice

April 2012

he following paragraph does not apply to any country where such provisions are inconsistent with local law:

T

LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.

For Lexmark technical support, visit support.lexmark.com.

For information on supplies and downloads, visit www.lexmark.com.

If you don't have access to the Internet, you can contact Lexmark by mail:

Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550

© 201

2

Lexmark International, Inc.

All righ

ts reserved.

UNITED STATES GOVERNMENT RIGHTS

This software and any accompanying documentation provided under this agreement are commercial computer
software and documentation developed exclusively at private expense.

Trademarks

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United
States and/or other countries.

Optra Forms is a trademark of Lexmark International, Inc.

PCL® is a registered trademark of the Hewlett-Packard Company.

The following terms are trademarks or registered trademarks of these companies:

Notices 26

Arial The Monotype Corporation plc

CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a product of Agfa

Corporation

ITC Bookman International Typeface Corporation

Times New Roman The Monotype Corporation plc

TrueType Apple Computer, Inc.

Univers Linotype-Hell AG and/or its subsidiaries

All other trademarks are the property of their respective owners.

Notice to users in the European Union

This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and
2005/32/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic
compatibility, safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy­using products.

Compliance is indicated by the CE marking.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain
voltage limits and on radio equipment and telecommunications terminal equipment.

Compliance is indicated by the CE marking.

Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.

This product may be used in the countries indicated in the table below.

Notices 27

AT BE BG CH CY CZ DE DK EE

EL ES FI FR HR HU IE IS IT

LI LT LU LV MT NL NO PL PT

RO SE SI SK TR UK

Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními

požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.

Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentli ge krav og øvrige relevante

krav i direktiv 1999/5/EF.

Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den

grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.

Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ

ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.

English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the

essential requirements and other relevant provisions of Directive 1999/5/EC.

Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos

esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ

põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.

Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten

ja muiden sitä koskevien direktiivin ehtojen mukainen.

Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences

fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.

Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ

követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.

Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar

kröfur, sem gerðar eru í tilskipun 1999/5/EC.

Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti

essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.

Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām

prasībām un citiem ar to saistītajiem noteikumiem.

Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas

1999/5/EB direktyvos nuostatas.

lti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet

Ma

essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.

Nederlands Hierbij verklaart Lexmark International , Inc. dat het toestel dit product in overeenstemming is met de essentiële

eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.

Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og

øvrige relevante krav i direktiv 1999/5/EF.

Notices 28

Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi

wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.

Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras

disposições da Diretiva 1999/5/CE.

Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky

príslušné ustanovenia smernice 1999/5/ES.

Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi

relevantnimi določili direktive 1999/5/ES.

Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga

egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.

Index 29

Index

B

bar code

composite 6
font‑based 6
generating data 13
generating, troubleshooting 23
one‑dimensional 6
supported 6

two‑dimensional 6
bar code menu 18
Bar codes do not print as
expected 23

C

cannot add new forms 23
cannot fax or e‑mail merged
output 22
cannot generate bar codes using
PCL emulation printer drivers 23
capturing raw data for mapping 18
characters appear as boxes in PDFs
viewed with Acrobat Reader 22

printing from a flash drive 19
storing 18

Forms and Bar Code Card

identifying forms version 19

overview 4
Forms Card menu 15
Forms Composer

font mismatch,

troubleshooting 21

Forms Manager

cannot detect printer,

troubleshooting 20

capturing raw data for

mapping 18

setting printer to Data Capture

mode 18
Forms Manager cannot detect the
printer 20
forms overview 15

G

generating bar code data 13

O

overview 4

P

PDFs

problems with 22
Printed bar code is unreadable 24
printer does not respond after
installation 20
printing forms from a flash drive 19

S

SAP

installing device types 11
SAP device types

installing 11

modifying format 11

modifying settings 11
storing forms on the printer 18
supported bar codes 6
supported devices 4
supported operating systems 13

D

Data filters are not working 23
data mapping

capturing raw data 18

devices

supported 4

E

emission notices 26

F

flash drive

printing forms from 19
flash memory is full 23
font limitations 19
fonts

limitations 19

mismatch in Forms Composer and

printed forms 21

supported 10
form did not merge 22
form is printed in plain text 22
forms

identifying version 19

I

installing SAP device types 11
installing Visual Bar Code
Designer 13
International fonts do not print as
expected 20

M

menu

bar code 18
Forms Card 15

merged output

cannot fax or e‑mail,

troubleshooting 22
mismatched fonts in Forms
Composer and on printed forms 21
modifying device types format and
default settings 11

N

not all forms are listed 23
notices 25, 26

T

troubleshooting

cannot add new forms 23
cannot fax or e‑mail merged

output 22

cannot generate bar code using

PCL emulation printer drivers 23
flash memory is full 23
form did not merge 22
form is printed in plain text 22
Forms Manager cannot detect

printer 20
not all forms are listed 23
printer does not respond after

installation 20

U

Unexpected results after printing a
bar code 24

V

Visual Bar Code Designer

generating bar code data 13

Index 30

installing 13
supported operating systems 13