A checklist to find solutions to common setup problems.
• “Learning about your All-In-One” on page 1
Information about the printer parts and software.
• “Performing basic functions” on page 26
How to load paper, copy, scan, print, and fax.
• “Networking” on page 55
How to use your All-In-One in a network environment.
• “Increasing productivit y” on page 56
How to use Optical Character Recognition, enlarge or reduce documents, e-mail a
scanned image or document, print collated copies, scan multiple images, and more.
• “Maintenance” on page 64
Caring for your print cartridges and ordering supplies.
• “Troubleshooting” on page 73
Information about error messages, print quality problems, paper jams, and much more.
www.lexmark.com
Page 2
Edition: March 2003
The following paragraph does not apply to an y co untry where such provisi ons a r e inc ons istent
with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore,
this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in later editions. Improvements or
changes in the products or the programs described may be made at any time.
Comments about this publication may be addressed to Lexmark Inter national, Inc., Department F94L/
032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire,
send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe,
Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you. You can purchase additional copies of
publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call
0628-481500. In other countries, contact your point of purchase.
References in this publication to products, programs, or services do not imply that the manufacturer
intends to make these available in all countries in which it operates. Any reference to a product, program,
or service is not intended to state or imply that only that product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and verification of operation in conjunction with other
products, programs, or services, except those expressly designated by the manufacturer, are the user’s
responsibility.
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in
the United States and/or other countries.
Other trademarks are the property of their respective owners.
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or
disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights
in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR
provisions: Lexmark International, Inc., Lexington, KY 40550.
Safety infor mation
• Use only the power supply provided with this product or the manufacturer's authorized replacement
power supply.
• Connect the power supply cord to an electrical outlet that is near the product and easily accessible.
• Refer service or repairs, other than those described in the user documentation, to a professional
service person.
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any
electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Mercury statement
This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to
environmental considerations. For disposal or recycling information, contact your local authorities or the
Electronic Industries Alliance: www.eiae.org.
Page 3
Contents
Learning about your All-In-One ........................................1
Understand the All-In-One parts .... ...... ....... ...... ....... ...... ...............1
Use the control panel .................................................................... 5
Use the All-In-One software ........................................................19
Index ..................................................................................93
iv
Page 5
Learning about your All-In-One
To set up your All-In-One, follow the instructions on the Lexmark X6100
Series Setup Sheet to install the hardware and software. For setup
troubleshooting, see page 73.
Understand the All-In-One parts
The Lexmark™ X6100 Series All-In-One is a scanner, color printer, color
copier, and color fax machine. This guide shows you how to use the
All-In-One features.
Note: You do not have to attach your All-In-One to your
computer to make copies or send faxes.
The Lexmark X6100 Series is available in two models. One model has an
Automatic Document Feeder (ADF), and the other does not. The table on
page 4 describes each part.
1
Page 6
A Lexmark X6100 Series with an ADF:
Automatic
Document
Feeder (ADF)
Control
panel
Paper
support
ADF input
tray
ADF exit
tray
Display
A Lexmark X6100 Series without an ADF:
Control
panel
Display
Paper exit tray
Top cover
Paper
support
Top cover
Paper exit
tray
2
Page 7
Scanner unit
Scanner lock
Scanner
support
USB cable connector
Telephone/answering
machine connector
3
Power supply
connector
Wall jack connector
Page 8
Use the:When you want to:
Automatic Document
Feeder (ADF)
ADF exit trayPick up your original document after it has gone
ADF input trayLoad original documents in the All-In-One.
DisplayCheck the status of the All-In-One or view settings.
Control panelOperate your All-In-One (attached to a computer or
Paper exit trayStack paper as it exits the All-In-One.
Paper supportLoad paper in the All-In-One.
Power supply connectorSupply power to the All-In-One.
Scanner lockLock or unlock the scanner.
Scanner supportKeep the scanner unit open.
Scanner unit• Install or change print cartridges.
Telephone/answering
machine connector
Top cover • Place an item on the scanner glass.
Copy or fax m ul t ip le pag es.
through the ADF.
unattached). For more information, see page 5.
Note: Lock the scanner if you are moving your
All-In-One. Unlock the scanner before use.
• Lock or unlock the scanner.
Note: Lift the scanner unit to do these things.
Connect an ans wering machi ne or telephone to your
All-In-One.
• Remove an item from the scanner glass.
Note: Lift or remove the top cover to do these
things.
USB cable connectorConnect your All-In-One to a computer.
Wall jack connectorConnect the telephone line.
4
Page 9
Use the control panel
The control panel buttons help you scan, copy, fax, and customize
documents. When Power is lit, the All-In-One is on. You can select a mode
from the Mode area, select or change settings using several of the buttons,
and initiate a scan, copy, or fax from the Mode area on the far right.
The display features:
• All-In-One status
• Messages
• Menus
The table beginning on page 6 describes each button function.
Power
Stop/
Clear
Copy
Scan
Fax
Number
of
Copies
Display
Quality
Lighter/
Darker
Select
Reduce/
Enlarge
Options
Keypad
Speed Dial
Mode areaMode area
Redial/
Pause
Black
Color
5
Page 10
Press:To:
PowerTurn your All-In-One on or off.
Note: To enter the state of lowest power consumption,
press and hold the Power button for at least five
seconds.
Stop/Clear• Cancel a scan, print, or copy job i n progress.
• Clear a fax number or end a fax transmission and
return the display to the fax default.
• Ex it a menu.
• Clear current settings and return to default settings.
CopyEnter copy mode.
Note: This button is lit when the All-In-One is in copy
mode.
Scan Enter scan mode (possible when the All-In-One is
Fax Enter fax mode. The All-In-One can receive a fax while in
Quality• Select from the following copy qualities: Quick,
Number of CopiesSpecify a number (1-99) of copies.
Lighter/DarkerLighten or darken a copy or fax.
Reduce/EnlargeCustomize the size of your original document by a
Left arrow • Decrease a number on the display.
SelectChoose the opt ion that appears on the display.
attached to a computer).
Note: This button is lit when the All-In-One is in scan
mode.
any mode.
Note: This button is lit when the All-In-One is in fax
mode.
Normal, Better, or Best.
• Select a fax resolution: Standard, Fine, Superfine, or
Ultrafine.
• Select a scan resolution when the All-In-One is
attached to a computer.
percentage, Fit to Page, or to poster size.
• Scroll through a list on the display.
6
Page 11
Press:To:
OptionsScroll through the list of menu headings (see page 8).
Right arrow• Increase a number.
• Scroll through a list on the display.
Speed DialUse the speed dial feature while the All-In-One is in fax
A keypad number
or symbol
Redial/Pause• Redial the last number entered when the machine is
Color Start a color copy, fax, or scan job.
mode.
Note: If you press Speed Dial when y our All- In-One is in
copy or scan mode, the All-In-One will automatically
switch to fax mode.
• In fax mode:
Enter fax numbers.
Get through an automated answering system.
Select letters when creating a Speed Dial list.
Type numbers to enter or edit the date and time
shown on the All-In-One display.
• In copy mode:
Select the number of copies you want to make.
in fax mode.
• Insert a three-second pause in the number to be
dialed.
Enter a pause only when you have already begun
entering the number.
Note: If you press Redial/Pause when your All-I n-One is
in copy or scan mode, the All-In-One automatically
switches to fax mode.
Note: In the Mode area, make sure the mode you want
is lit.
Black Start a black and white copy, fax, or scan job.
Note: In the Mode area, make sure the mode you want
is lit.
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Page 12
Control panel menus
There are three sets (copy, scan, and fax mode) of menu headings. When
you press the Options button repeatedly, the following menu headings
appear.
Copy mode
From this sub menu:You can:
BLANK PAPER SIZESpecify the size of the paper loaded in the paper
support:
Letter
•
• Legal
• B5
• A4
• A5
• A6
• 3x5
• 4x6
• L
• 2L
Note: For other specialty sizes, see the All-In-One
Center.
BLANK PAPER TYPESpecify the type of paper loaded in the paper
support:
Auto Detect (default)
•
•
Plain
• Coated
• Photo
• Transparency
Auto Detect optimizes the setting according to
the type of paper loaded.
Note: For other specialty types, see the
All-In-One Center.
REPEAT IMAGESpecify how many copies of one image you want
on one page:
1 x per page
•
• 4 x per page
• 9 x per page
• 16 x per page
8
Page 13
From this sub menu:You can:
COLORAdjust the color intensity of the copy.
ORIGINAL SIZESpecify the size of the document on the glass.
Auto detect is the default.
Note: Specify an original size other than Auto
Detect to confine the scan area to the size of the
original selected.
CONTENT TYPESpecify the type of document on the scanner
glass.
COLLATE-BLACKCollate multiple black and white copies.
Note: You can collate color copies from the
All-In-One software.
KEY PRESS TONETurn on or off the sound that is made when you
press a control panel button. The options are:
Off
•
Low (default)
•
• High
MAINTENANCE
• Check ink levels.
• Change cartridges.
• Align cartridges.
• Clean cartridges.
• Print a test page.
POWER SAVESelect a time to begin reducing power:
• After 30 min (default)
•
After 60 min
• Never
• Immediately
• After 10 min
CLEAR SETTINGS
SET DEFAULTS
Select when you w ant y o ur All -In-O ne to retu rn to
the default settings:
After two min
•
• Never
Set your defau lt sett ing s to:
• Use Factory
• Use Current
LANGUAGE
Select a language for all display text.
9
Page 14
Note: The option currently selected is noted with an asterisk
(*) on the display.
Scan mode
From this sub menu:You can:
ORIGINAL SIZESpecify the size of the document on the scanner
glass.
Note: Leave this on Auto Detect (default) unless the
size of the document you printed is not satisfactory.
POWER SAVESelect a time to begin reducing power:
• After 10 min
• After 30 min (default)
•
After 60 min
• Never
• Immediately
CLEAR SETTINGS
SET DEFAULTS
Select when you wan t your All-In-On e to return to the
default setti ngs:
After two minute s
•
• Never
Set your defau lt sett ing s to:
• Use Factory
•
Use Current
LANGUAGESelect a language for all display text.
Note: The option currently selected is noted with an asterisk
(*) on the display.
10
Page 15
Fax mode
Note: You can also use the Fax Utility Software (see page 19)
to adjust some of the All-In-One fax settings.
From this sub menu:You can:
PENDING FAXESCancel any faxes that have not been sent.
PRINT REPORTSPrint:
• An activity report (the last 40 sent and
received faxes)
•A send log
• A receive log
• A settings list (lists settings such as ringer
volume)
ANSWER FAX WHENSelect how a fax is received.
• Automatically:
After 1 ring
After 2 rings
After 3 rings
After 5 rings
• Manually:
Press # on external phone connected to the
All-In-One.
• Fax tone heard:
When an answering machine is connected to
the external phone jack on the All-In-One.
Note: For more information, see page 49.
(default)
DELAY UNTILEnter a specific time to send a fax. For help, see
page 52.
Note: Make sure the date and time are entered
correctly before you set a specific time to send a
fax.
ON HOOK DIALPress Select to use On Hook Dial and dial the
number when you hear a dial tone.
For more information, see page 53.
11
Page 16
From this sub menu:You can:
RINGER TONEChoose a tone for incoming rings:
• Off
• Low (default)
High
•
KEY PRESS TONE
SPEAKER VOLUME
EDIT SPEED DIAL
Turn on or off the sound that is made when you
press a control panel button. The options are:
Off
•
Low (default)
•
• High
Turn the All-In-One speaker v o lum e (affects
All-In-One fax sounds) to:
Off
•
• Low (default)
High
•
Do these things to your speed dial list:
• Add to it
• Remove a number from it
• Modify it
•Print it
Note: For more information, see page 51.
EDIT TIME/DATEEdit the time and date.
Note: Make sure you enter a number into each of
the available spaces. For example, 01:00 for 1:00.
PERSONALIZE FAXEnter your name or the name of your business and
your number. This information appears as a
heading to iden tify y ou and yo ur fax machine to the
fax recipient .
BLANK PAPER SIZEChoose:
• A4
• Letter
• Legal
Note: If no asterisk (*) is present, a p aper size that
is not supported by fax has been selected through
the copy menu.
12
Page 17
From this sub menu:You can:
BLANK PAPER TYPESpecify the type of paper loaded in the paper
support:
Auto Detect (default)
•
•
Plain
• Coated
• Photo
• Transparency
Auto Detect optimizes the setting according to
the type of paper loaded.
Note: For other specialty types, see the All-In -O ne
Center (see page 20).
FAX FORWARD• Turn this feature off (default).
• Enter a number to forward the fax to.
• Print the fax and forward it.
ADVANCED FAXPress Select to see a menu of advanced fax
options (page 14).
MAINTENANCE• Check ink levels .
• Change cartridges.
• Align cartridges.
• Clean cartridges.
• Print a test page.
Note: Some links will not work while a job is in
progress.
CLEAR SETTINGSSelect when you want your All-In-One to return to
the default settings:
After two minut es
•
• Never
SET DEFAULTS
Set your default settings to:
• Use Factory
Use Current
•
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Page 18
Advanced Fax options
From this Advanced Fax
option:
You can select:
Redial attemptsThe number of times y ou w ant the machine to try
again if your fax does not go through:
0 times
•
• 1 time
• 2 times (default)
•
3 times
• 4 times
• 5 times
Redial interval
Fax confirmation
The time the machine waits before attempting a
fax call again:
1 min
•
• 2 min
• 3 min (default)
•
4 min
• 5 min
• 6 min
• 7 min
• 8 min
• Off (no status page is printed)
•
Print for all (prints a status report after
each fax you send including jobs that have
errors).
• Print for errors (prints a status report
only after jobs that did not send). (default)
Activity report
generation
• On request (you can ask for the report to
print). (default)
• After 40 faxes (report is automatically
generated after 40 faxes print).
Fit fax to page• Try to fit (default)
•
Two pages
Fax footer
• On (if you want the machine to insert the time,
date, and page number at the bottom of each
incoming fax). (default)
• Off
14
Page 19
From this Advanced Fax
option:
You can select:
Dialing method• Touch Tone (default)
•
Pulse
• Behind a PBX (Dial tone detect off) - send
a fax without waiting for a dial tone
Ring pattern• Normal (default)
•
Distinctive ring 1 (double)
•
Distinctive ring 2 (triple)
Note: Y ou can choose distinctiv e rings, if they a re
available from your local telephone service.
Dial prefix• None (default)
•
Create - you can crea te an up to 8 ch ar ac ter
prefix to be added to the beginning of each
number dialed.
Scan before dial• No (default)
•
Yes - Only works with standard, fine, black
and white or two-page standard color faxes.
Max send speedA bps speed:
• 33,600 (default)
•
31,200
• 28,800
• 26,400
• 24,000
• 21,600
• 19,200
• 16,800
• 14,400
• 12,000
• 9,600
• 7,200
• 4,800
• 2,400
Error correction
• On (default)
•
Off
Note: Usually, error correction should be on.
Howe ver, if you are having trouble sending an
overseas fax, for example, turn error correction
off.
15
Page 20
From this Advanced Fax
option:
You can select:
LanguageYour language
16
Page 21
From this Advanced Fax
option:
You can select:
Country code• Argentina
• Australia
• Austria
• Belgium
• Brazil
• Bulgaria
• Canada
• Chile
• Columbia
• Croatia
• Czech Republic
• Denmark
• Egypt
• Estonia
• Europe
• Finland
• France
• Germany
• Greece
• Guam
• Hong Kong
• Hungary
• India
• Indonesia
• Ireland
• Israel
• Italy
• Japan
• Latvia
• Lithuania
• Luxembourg
• Malaysia
• Mexico
• Netherlands
• New Zealand
• Norway
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From this Advanced Fax
option:
You can select:
Country code
(continued)
•
Peoples Republi c of Chi na
• Peru
• Philippines
• Poland
• Portugal
• Puerto Rico
• Romania
• Russia
• Saudi Arabia
• Singapore
• Slovenia
• South Africa
• Spain
• Sweden
• Switzerland
• Taiwan
• Thailand
• Turkey
• UAE
• UK
• USA
• Venezuela
• Virgin Islands
Note: The option currently selected is noted with an asterisk
(*) on the display.
18
Page 23
Use the All-In-One software
The All-In-One software includes the:
• Fax Setup Utility (page 19)
• Lexmark All-In-One Center (page 20)
• Print Properties (page 21)
• Lexmark Photo Editor (page 23)
• Lexmark X6100 Series Solution Center (page 24)
• Print to fax (page 49)
• Optical Character Recognition (page 25)
Using the Fax Setup Utility
• Click Start Programs Lexmark X6100 Series Fax Setup
Utility.
• From the Lexmark All-In-One Center, click the Maintain/
Troubleshoot tab and then click Display the Fax Setup Utility.
19
Page 24
The following table contains the Fax Setup Utility tabs.
On this tab:You can:
Send• Enter your name and fax number.
• Select a maximum send speed and a print quality for
outgoing faxes.
• Choose whether to scan the entire document before
dialing the number.
• Choose whether to use error correction.
• Select when to print a fax usage report.
• Select when to print a fax activity report.
Receive• Choose whether you want a header (the sender’s fax
number and name) to appear on each page you
receive.
• Choose whether you want to print a footer (date, time ,
and page number) on each page.
• Automatically reduce an incoming fax to fit to the
paper size loaded or print it on two sheets of paper.
• Select whether you want to forward a fax or print it,
and then forward it.
Connection/Dialing• Select the number of times you want the machine to
Speed Dial Add to, create, or edit the speed dial list.
Group Speed DialCreate a group number and name and add phone
redial and the time between those attempts if the fax
cannot be sent on the first try.
• Select the phone line format you want to use (Pulse,
Touch-tone, Behind a PBX).
• Enter a dialing prefix.
• Choose how (manually, if fax tones are detected, or
after a certain amount of rings) you want to answer
incoming calls.
• Choose a distinctive ring.
numbers to the group.
20
Page 25
Using the Lexmark All-In-One Center
To access the Lexmark All-In-One Center, the software driver for your
Lexmark X6100 Series:
• Double-click the Lexmark X6100 Series All-In-One Center
desktop icon.
• Click Start Programs Lexmark X6100 Series Lexmark
All-In-One Center.
You can use the Lexmark All-In-One Center to:
• Scan, copy, print, and do other tasks.
• View images you have scanned or saved.
• Select copy and scan settings.
• Access troubleshooting and maintenance information.
• Access the Fax Setup Utility (see page 19).
Using Print Properties
You can change your All-In-One settings in Print Properties. To open Print
Properties:
21
Page 26
1 With your document open, click File Print.
2 In the Print dialog box, click Properties, Preferences, Options, or
Setup (depending on your program or operating system).
The Print Properties screen appears.
22
Page 27
The I Want To menu helps you select the All-In-One settings
needed to print a variety of things such as photos, banners, and
envelopes.
Use the tabs (Quality/Copies, Paper Setup, and Print Layout) along
the left side of the Print Properties dialog box to select your
All-In-One print setti ngs.
Using the Lexmark X6100 Series Photo Editor
The Photo Editor lets you adjust photo attributes (brightness, contrast, red
eye reduction, and orientation) of scanned images. You can also crop an
image or erase part of it.
To access the Lexmark X6100 Series Photo Editor, click Start Programs Lexmark X6100 Series Lexmark Photo Editor.
23
Page 28
Using the Lexmark Solution Center
The Lexmark Solution Center (LSC) provides All-In-One help and
information about printer status, paper type detected, and ink levels. To
open the LSC:
• Click Start Programs Lexmark X6100 Series Lexmark
Solution Center.
• From the All-In-One Center, click the Maintain/Troubleshoot tab
and click on a topic.
The following table describes the LSC tabs:
From this area or tab:You can:
Printer Status• Check printer status
• Check ink levels
How To• Learn about basic features.
• Read print, scan, copy, and fax instructions.
• Look at project information.
24
Page 29
From this area or tab:You can:
Troubleshooting• Check the current All-In-One status.
• View recommended Help topics.
• View common troubleshooting topics.
• Search for more specific troubleshooting topics.
Maintenance• Instal l a new print cartridge.
• Order new cartridges.
• Clean your print cartridges to fix horizontal
streaks.
• Align the cartridges.
Contact Information• Order ink cartridges or supplies.
• Get an All-In-One software update.
• See special offers.
• Register your All-In-One.
• View Lexmark phone numbers.
• Visit the Lexmark Customer Support Web site.
Advanced• Change voice or appearance options.
• See software version information.
• Change the network printing settings.
Using Optical Character Recognition
You can use Optical Character Recognition (OCR) to edit document text.
1 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
2 From the Productivity Tools list, select Edit text found in a
scanned document (OCR).
3 Follow the steps on your screen, and then click Send Now.
25
Page 30
Perf orming basic functions
The basic functions of your All-In-One are the copy, scan, print, and fax
functions. First, learn how to load paper into your All-In-One with the
following instructions. Then, read on to learn how to copy, scan, print, and
fax.
Load plain paper into the paper support
1 Place the paper against the right side of the paper support.
Note: Do not force the paper into the All-In-One.
2 Squeeze and slide the paper guide to the left edge of the paper.
26
Page 31
Note: The top of letter size paper should be slightly above the
paper suppor t .
Understand the paper type sensor
Your All-In-One has a paper type sensor that detects these paper types:
• Plain paper
• Coated paper
• Glossy/photo paper
• Transparencies
If you load one of these paper types, the All-In-One detects the paper type
and automatically adjusts the paper type settings.
Note: Your All-In-One cannot detect the paper size.
To choose the paper size on which you want to print:
1 With your document open, click File Print.
27
Page 32
2 In the Print dialog box, click Properties, Printing Preferences,
Options, or Setup (depending on your program or operating
system).
The Print Properties screen appears.
3 From the Paper Setup tab, select the paper size you are using.
4 Click OK.
The paper type sensor is on unless you turn it off. If you want to turn it off:
1 With your document open, click File Print.
2 In the Print dialog box, click Properties, Printing Preferences,
Options, or Setup (depending on your operating system).
The Print Properties screen appears.
3 Click Options.
4 Click Paper Type Sensor Options.
5 Click Allow the Paper Type Sensor to select pa per type (d efault)
to clear the setting.
6 Click OK.
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To permanently turn it off:
1 Click Start Settings Printers and Faxes or Printers.
2 Right-click the printer icon.
3 Click Printing Preferences or Properties.
4 Click Options (Windows 2000) or the Printer Settings tab and
then Change (Windows 9x).
5 Click Options.
6 Click Paper Type Sensor Options.
7 Click the box to clear the setting.
8 Click OK.
9 Click OK.
Note: To temporarily override the paper type sensor for a
particular print job, specify a paper type in the software
screen under Specialt y Paper.
29
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Load an original document into the ADF
You can load up to 50 sheets of your original document (text side up) in the
ADF (available on some models) for scans, copies, and faxes.
Note: You can load A4, Letter, or legal sized paper into the
ADF.
30
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Follow these guidelines when loading paper in the paper support.
Load up to:Make sure:
100 sheets of
plain paper
10 envelopes• The print side of the envelopes faces you.
10 greeting ca rds,
index cards,
postcards, or
photo cards
• The paper is loaded vertically against the right side of the
paper support.
• The paper guide is against the left edge of the paper.
Note: To load letterhead, make sure the front of the
letterhead fac es y o u, an d feed the top of the letterhead into
the All-In-One first.
• The envelopes are loaded vertically
against the right side of the paper
support.
• The stamp location is in the uppe r left
corner.
• The paper guide rests against th e left
edge of the envelopes.
• You choose to print the envelope with
Landscape orientation.
• You select the correct envelope size.
Select the next biggest size if the exact envelope size is
not listed, and set the left and right margins so that your
envelope text will be correctly positioned on the
envelope.
Note: You can load a single envelope into the paper
support without removing plain paper.
• The print side of the cards faces you.
• The cards are loaded vertically against the right side of
the paper support.
• The paper guide rests against the left edge of the cards.
25 sheets of
coated, photo, or
glossy paper
10 transparencies • The rough side of the transparencies faces you.
• The glossy or coated side of the paper faces you.
• The paper guide rests against the left edge of the photo
paper.
• The paper guide rests against the left edge of the
transparencies.
Note: You can load a single transparency into the paper
support without removing plain paper.
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Load up to:Make sure:
100 sheets of
custom size paper
25 iron-on
transfers
20 sheets of
banner paper
• The print side of the paper faces you.
• Your paper size fits within these dimensions:
Width
• 76 - 216 mm
• 3.0 - 8.5 inches
Length
• 127 - 432 mm
• 5.0 - 17.0 inches
• The paper guide rests against the left edge of the paper.
• Y o u f ollo w the load ing ins tructions on the iron -on tra nsfer
packaging.
• The blank side of the transfers faces you.
• The paper guide is against the left edge of the iron-on
transfers.
• The banner paper is designed for use with in kj et printers.
• You adjust the printer properties.
Note: The paper exit tray can hold up to 50 sheets of paper.
Copy
You can use your All-In-One to copy in several ways.
Copy using the control panel and the scanner glass
1 Make sure your All-In-One is on.
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2 Open the top cover.
3 Place the item you want to copy face down on the scanner glass in
the upper left corner. Make sure the top of the document faces left.
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4 Close the top cover, and then load paper in the paper support.
5 From the Mode area on the control panel, press Copy to enter copy
mode.
6 If you want to make more than one copy, press the numbers on the
keypad that corres pond with the number of copies you want to
make.
7 From the Start area on the control panel, press Color to create a
color copy of a color image or press Black to create a black and
white copy.
Copying appears on the display.
Copy using the control panel and the ADF
1 Make sure your All-In-One is on and blank paper is loaded in the
paper support.
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2 Load up to 50 sheets of your document face-up into the ADF
(available on some models).
3 From the Mode area on the control panel, press Copy to enter copy
mode.
4 From the Settings area on the control panel, customize your
document. See page 8 for setting and menu options.
5 From the Start area on the control panel, press Color to create a
color copy of a color image or press Black to create a black and
white copy.
Copying appears on the display.
Copy using the All-In-One software and scanner glass
1 Make sure blank paper is loaded in the paper support.
2 Make sure your computer and your All-In-One are on.
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3 Open the top cover.
4 Place the item you want to copy face down on the scanner glass in
the upper left corner.
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5 Close the top cover.
6 Click Start Programs Lexmark X6100 Series Lexmark
All-In-One Center.
The All-In-One Main Page appears.
7 Click See More Copy Settings.
8 Select a quantity and color for your copies.
Note: You can also choose a paper size or further customize
your copy job on this screen.
9 Click Copy Now.
Copy using the All-In-One software and ADF
1 Make sure your computer and All-In-One are on and paper is
loaded in the paper support.
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2 Load up to 50 sheets of your document face-up into the ADF
(available on some models).
3 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
4 Click See More Copy Settings.
5 Select a quantity and color for your copies.
Note: You can also choose a paper size or further customize
your copy job.
6 Click Copy Now.
Scan
You can use your All-In-One to scan in several ways.
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Scan using the control panel and the scanner glass
1 Make sure your All-In-One is on and connected to your computer.
2 Open the top cover.
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3 Place the item you want to scan face down on the scanner glass in
the upper left corner.
4 Close the top cover.
5 From the Mode area on the control panel, press Scan to put the
All-In-One in scan mode.
6 Press the right arrow button to scroll through the list of possible
programs to which you can scan.
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7 Press Select when the program to which you want to scan appears.
8 From the Start area on the control panel, press Black to begin a
black and white scan or Color to begin a color scan.
Scan using the All-In-One software and the scanner glass
1 Make sure your computer and All-In-One are on.
2 Open the top cover.
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3 Place the item you want to scan face down on the scanner glass in
the upper left corner.
4 Close the top cover.
5 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
6 Click See More Scan Settings.
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7 From the drop-down box, select your scan destination.
8 Answer the other questions on your screen to further customize
your scan job.
9 Click Scan Now.
Scan using the control panel and the ADF
1 Make sure your computer and All-In-One are on.
2 Load up to 50 sheets of the original document into the ADF
(available on some models).
3 From the Mode area on the control panel, press Scan to put the
All-In-One in scan mode.
4 Press the right arrow button to scroll through the list of possible
programs to which you can scan.
5 Select the program to which you want to scan.
6 From the Start area on the control panel, press Black to begin a
black and white scan or Color to begin a color scan.
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Scan using the All-In-One software and the ADF
Note: Some programs do not support multiple page scanning.
1 Make sure your computer and All-In-One are on.
2 Load up to 50 sheets of the original document into the ADF
(available on some models).
3 Double-click the Lexmark X6100 Series All-In-One Center
desktop icon.
The All-In-One Main Page appears.
4 Answer the questions in the Scan...area.
Note: If you want to further customize your scan, click Display
Advanced Scan Settings for more customizing
options.
5 Click Scan Now.
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Print
1 Make sure your computer and your All-In-One are on.
2 With your document open, click File Print.
3 To change the All-In-One settings, click Properties, Options,
Setup, or Preferences (depending on the program or operating
system), and then make changes to the settings.
4 Click OK.
5 From the Print dialog box, click OK or Print (depending on the
program).
Fax
Send a fax using the control panel
You can use your All-In-One to send color or black and white faxes. You
can send and receive (see page 49) A4, legal, and letter size documents.
Sending a fax from the scanner glass
1 Make sure your All-In-One is on.
2 Open the top cover.
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3 Put the first page of your document face down on the scanner glass
in the upper left corner.
4 Close the top cover.
5 Press Fax.
6 Using the numbers on the keypad, enter the fax number.
7 Press Black or Color.
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For a multiple page black and white fax:
1 Place the second page of your document face down on the
scanner glass when the machine prompts you for another page
(when it has finished scanning the first one to memory).
2 When you have scanned the last page of your document, press
2 to answer no.
The All-In-One calls the number you entered and sends your fax.
For a multiple page color fax:
Note: In order to send a color fax from your All-In-One, the
machine to which you are sending a fax must also
support color faxes.
1 Wait for the machine to dial and connect to the receiving fax
machine.
2 Place the second page of your document face down on the
scanner glass when the machine prompts you for another page
(when it has finished scanning the first one to memory).
3 When you have scanned the last page of your document, press
2 to answer no.
Your All-In-One sends your fax.
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Sending a fax from the ADF
1 Make sure your All-In-One is on.
2 Load up to 50 sheets of your original document face up in the ADF.
3 On the control panel, press Fax.
4 Use the keypad to:
•Enter the fax number, and then press Black or Color.
•Press Speed Dial, and then:
– Use the arrow keys to scroll through the list to find the number
you want, and then press Black or Color.
– Use the keypad to enter a two-digit number (viewable in the
upper left of the display), and then press Black or Color.
Note: If you do not have a Speed Dial list, but want to create
one, see page 51.
The All-In-One scans your document and sends your fax to the
number you entered.
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Print to fax
The Print to fax feature eliminates the need to print an original document
and put it on the scanner glass to send a fax the conventional way. Y ou can
create or receive a soft copy document on your computer and send a black
and white fax of it to someone else.
Note: You cannot receive soft copy faxes, only send them. All
incoming faxes will print from your All-In-One.
To send a fax from your computer program using the fax modem in your
All-In-One:
1 With your document open, click File Print.
2 In the printer list, select the Fax Lexmark X6100 Series printer.
3 To Print to fax, follow the instructions in the program that launches.
Note: All faxes sent using the Print to fax feature use the Fine
resolution.
Receive a fax
You can choose to receive a fax automatically, manually, or through an
answering machine.
Note: For your All-In-One to receive a color fax, the machine
from which you are receiving must also support color
faxes.
Automatically
To reset your All-In-One to automatic answering mode (default):
1 From the control panel, press Fax.
2 Press Options until Ans wer fax when appears.
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3 Press the right arrow to choose After 1 ring, After 2 rings ,
After 3 rings (default), or After 5 rings.
4 Press Select.
When the number of rings that you set is detected, the All-In-One
automatically receives your fax.
Manually
1 From the control panel, press Fax.
2 Press Options until Ans wer fax when appears.
3 Press the right arrow to choose Manual-Press #.
4 Press Select.
5 When it rings, pick up a telephone that is connected to the external
jack of the All-In-One and listen for the fax calling tone.
6 Press the poun d (#) key on the telephone.
7 Hang up the telephone.
The All-In-One receives your fax.
Answering machine
For your answering machine to receive a fax:
1 From the control panel, press Fax.
2 Press Options until Answer fax when appears.
3 Press the right arrow to choose Fax Tone Heard.
4 Press Select.
When a ring is detected, the answering machine picks up the call.
•If a fax is detected, the All-In-One receives the fax, and
disconnects the answering machine.
•If not, the answering machine completes the call.
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Use special fax features
There are several fax features on your Lexmark X6100 Series that make
sending faxes more efficient.
Speed Dial
To make sending faxes easier, you can enter up to 100 speed dial
numbers. You can enter 80 individual fax numbers and 20 groups that can
hold up to 5 phone numbers each.
Using the control panel
1 Press Fax.
2 Press Speed Dial.
3 The first speed dial number in the list appears.
4 Scroll through the list using the left and right arrow buttons or use
the keypad to enter the two-digit speed dial number.
Using the computer
1 Click Start Programs Lexmark X6100 Series Lexmark
All-In-One Center Fax Setup Utility.
2 Click the Speed Dial tab.
3 Follow the instructions on the Speed Dial tab to add a new number
to your speed dial list.
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Broadcast send
If your All-In-One is attached to a computer, you can send a fax of up to 20
pages to as many as 5 people at once.
To send a broadcast fax immediately
1 Press Fax.
2 Enter a fax number or press Speed Dial to select numbers from
your Speed Dial list.
3 Press Black or Color to send the fax immediately or press Select
to enter another fax number.
4 Press Black or Color to send the fax to both numbers or press
Select to enter another fax number. Continue this procedure until all
of the fax numbers (up to 5 numbers) have been entered.
5 Press Options three times.
6 If you do not want to delay your broadcast fax, select Do not
Delay.
To delay sending a broadcast fax
Manually entering a fax number:
1 On the control panel, press Fax.
2 When the default screen appears, press Options until Delay
Until appears.
3 Press Select.
4 Enter the time you want your fax to send.
5 Press Select.
6 If your All-In-One is in 24 hour mode, the screen will return to the
default display. If the machine is set to 12 hour mode, press 1 for
AM or 2 for PM.
7 Using the keypad, enter the fax number.
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8 Press Black or Color to send your fax to this number or press
Select to enter another fax number (you can do this up to 5 times
and the delayed fax will be sent to as many numbers as you
entered).
Note: At the designated time, the fax numbers are dialed and
the fax transmitted to all of the designated fax numbers.
If the fax transmission is unsuccessful to any of the
numbers on the broadcast list, the unsuccessful
numbers will be tried again at the end of the list.
Using your Speed Dial list:
1 Press Speed Dial, and then:
•Use the arrow buttons to scroll through the speed dial list to find
the desired fax number, and then press Fax.
•Press the keypad buttons to enter a two-digit number (viewable
in the upper left corner of the display), and then press Fax.
2 When the default screen appears, press Options.
3 Press Select.
4 Enter the information about when you want your fax to send.
5 Press Select again, and then press 1 for AM or 2 for PM.
The default screen appears again.
Note: You can repeat this process to enter more numbers you
want to send a delayed fax to.
On Hook Dial
1 On the control panel, press Fax.
2 Press Options repeatedly until On Hook Dial appears.
3 Press Select to make the All-In-One go off hook.
4 Enter the number to which you want to send a fax.
Note: You do not have to press Black or Color.
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5 Press the keypad numbers to navigate an automated answering
system.
6 Press Black or Color when you are ready to send a fax.
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Networking
A network is a group of devices connected to each other for the purpose of
sharing information. Here is a quick look at what you can do if you are
considering using your All-In-One across a network:
• Print from multiple computers if your All-In-One is attached to a
computer.
• Copy using the control panel.
• Use the Print to fax feature. However, Fax Setup Utility functions are
not available. Fax setup must be done from the control panel.
Note: You cannot use your All-In-One to scan across a
network.
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Increasing productivity
With your All-In-One, you can:
• Print collated copies (page 56).
• Scan multiple images (page 58).
• Enlarge or reduce documents (page 59).
• Print repeating images (page 60).
• Print more than one page on a sheet of paper (page 57).
• Print an image as a multi-page poster (page 57).
• E-mail a scanned image or document (page 58).
• Save an image on your computer (page 59).
• Edit text found in a scanned document using Optical Character
Recognition (page 61).
• Print last page first (page 60).
• Print two images on one page (page 61).
• Print a banner (page 62).
• Do more productive tasks using the instructions in the Lexmark
Solution Center. For help accessing the task list in the LSC
software, see page 24.
Print collated copies
When your All-In-One is attached to your computer, you can print black and
white or color collated copies. To print collated copies:
1 Make sure you have paper loaded in the paper support.
2 Click Start Programs Lexmark X6100 Series Lexmark
When you are using your All-In-One without a computer, you can print
black and white collated copies:
1 Make sure you have paper loaded in the paper support.
2 Press Copy.
3 Press Options repeatedly until Collate - Black appears.
4 Press the right arrow to scroll to the amount of pages you want to
collate.
5 Press Select.
Print more than one page on a sheet of paper
1 Make sure paper is loaded.
2 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
3 From the Productivity Tools area, click More than one page on a
sheet of paper.
4 Follow the instructions on your screen.
Print an image as a multi-page poster
1 Make sure you have paper loaded in the paper support.
2 Click Start Programs Lexmark X6100 Series Lexmark
All-In-One Center.
The All-In-One Main Page appears.
3 Under Productivity Tools, click Print an image as a multi-page
poster, and then follow the instructions to print your poster.
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Scan multiple images
You can scan multiple images at once to save time:
1 Put the first sheet on the scanner glass.
2 Click Start Programs Lexmark X6100 Series Lexmark
All-In-One Center.
The All-In-One Main Page appears.
3 Click See More Scan Settings.
4 Click Display Advanced Scan Settings.
The Advanced Scan Settings dialog box appears.
5 Select Scan multiple items before output.
6 Click OK.
7 Click Scan Now.
8 When you are prompted to do so, place the next page on the
scanner glass.
E-mail a scanned image or document
You can send photographs to people through e-mail:
1 Open the top cover.
2 Place the photograph you want to scan face down on the scanner
glass.
3 Close the top cover.
4 Click Start Programs Lexmark X6100 Series Lexmark
All-In-One Center.
The All-In-One Main Page appears.
5 Click Preview Now.
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6 From the Productivity Tools area, click E-mail an image or
document.
7 From the What is being scanned? menu, select Photo.
8 Follow the instructions on the screen to prepare the photograph for
e-mail.
9 Click Attach Now.
10 Write a note to accompany the attached photo, and then send it.
Save an image o n your c omputer
1 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
2 From the Productivity Tools area, click Save an image on my
computer.
3 Follow the directions to save an image on your computer.
Enlarge or reduce documents
1 Make sure you have paper loaded in the paper support.
2 Open the top cover.
3 Place the document or pattern you want to enlarge or reduce face
down on the scanner glass.
4 Close the top cover.
5 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
6 Click Preview Now.
7 From the Productivity Tools area, select Enlarge or reduce an
image.
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8 Follow the instructions on the screen to select the size of your new
image.
9 When you are finished customizing your image, click Print Now.
Print last page first
1 Make sure you have paper loaded in the paper support.
2 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
3 Click See More Copy Settings.
4 Select the Print Last Page First check box.
5 Click Copy Now.
Print repeating images
You can print the same image multiple times, as few as two per page and
as many as eight per page, on one sheet of paper:
1 Load A4 or letter size paper in the paper support.
2 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
3 From the Productivity Tools menu, click Repeat an image several
times on one page.
4 Follow the instructions on your screen, and then click Print Now.
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Print two images on one page
You can print two images on one page to save paper or create interesting
documents:
1 Make sure you have paper loaded.
2 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
3 Click View Saved Images.
4 From the Productivity Tools menu, click Print two different
pictures on one page (2 on 1).
5 Follow the instructions on your screen.
Edit text found in a scanned document using
Optical Character Recognition
1 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
2 From the Productivity Tools list, click Edit text found in a scanned
document (OCR).
3 Follow the steps on your screen.
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Print a banner
1 Place a stack of banner paper (20 sheets or less) on the top cover,
and feed in the first sheet.
2 With your document open, click File Print.
3 Click Properties.
4 From the I Want To menu, click Print a banner.
5 Follow the instructions on your screen.
6 Click OK.
7 Click OK.
8 Click OK.
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Note: Once the All-In-One begins printing, wait until you can
see the leading edge of the banner exiting the
All-In-One, and then carefully unfold the paper down to
the floor in front of the All-In-One.
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Maintenance
Replace the print cartridges
The Lexmark X6100 Series uses the following cartridges:
Item:Part number:
Black cartridge82
Color cartridge83 or 88
Note: For information about ordering supplies, see page 72.
1 Make sure the All-In-One is on.
2 Lift the scanner unit until the scanner support keeps it open.
The print cartridge carrier moves and stops at the loading position,
unless the All-In-One is busy.
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3 Squeeze the tabs on the cartridge lids, and then lift the lids.
4 Remove the old cartridges. Store them in an air-tight container or
dispose of them.
5 If you are installing new cartridges, remove the foam, stickers, and
transparent tape from the bottom of the cartridges.
Warning: Do not touch the gold contact area on the cartridges.
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6 Insert the cartridges, and then snap the lids closed.
7 Lift the scanner unit, and then push the scanner support to the right
while lowering the scanner unit until it is completely closed.
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8 Load paper into the paper support.
9Use the buttons on the control panel to answer the questions that
appear on the display:
a If the color cartridge you installed is new (it has never been
used), press Select.
If it is old (it has been used), press the right arrow button once,
and then press Select.
b If the part number that appears is the number of the cartridge
you are using, press Select.
If it is not the number of the cartridge you are using, press the
right arrow button until the correct part number appears, and
then press Select.
c If the black cartridge you installed is new, press Select.
If it is old, press the right arrow button once, and then press
Select.
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The part number that appears should be the number of the
cartridge you are using.
d Press Select to choose the part number that appears.
e Continue with “Align the print cartridges” to ensure proper
installation.
Align the print cartridge s
There are two instances when you align your print cartridges: after
installing new cartridges and to solve print quality problems.
After installing cartridges
After you install your print cartridges, a message appears on the control
panel display.
1 Make sure paper is loaded in the paper support.
2 Press Select to print an alignment page.
Alignment Page Printing appears on the display and an
alignment page prints. Once the alignment page prints, your
automatic alignment is complete.
To solve print quality problems
Align your cartridges to solve print quality problems such as:
• Characters are not properly formed or are not aligned at the left
margin.
• Vertical, straight lines are wavy.
1 Load paper in the paper support.
2 On the control panel, press Copy.
3 Press Options until Maintenance appears.
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4 Press the r igh t arrow until Align Cartridges appears, and then
press Select.
An alignment page prints. Once this page prints, your automatic
alignment is complete.
Improve print quality
If you are not satisfied with the print quality of your document, make sure
you:
• Use the appropriate paper for the document.
• Use paper that is a heavier weight, bright white, or coated.
• Select a higher print quality:
1 From your software application, click File Print.
The Print dialog box appears.
2 From the Print dialog box, click Properties, Preferences, or
Options.
3 From the Quality/Speed area, select Better or Best.
If your document still does not have the print quality you want, follow these
steps:
Reinsert the print cartridges
1 Remove the print cartridges. For help, see page 65.
2 Insert the print cartridges. For help, see page 66.
3 Print your document again.
4 If print quality has not improved, continue with “Clean the print
nozzles” on page 70.
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Clean the print nozzles
Using the control panel
1 Load paper in the All-In-One. For help, see page 26.
2 Press Copy.
3 Press Options until Maintenance appears on the display.
4 Press the r igh t arrow until Clean Cartridges appears on the
display.
5 Press Select.
6 A nozzle page prints, forcing ink through the nozzles to clean the
clogged nozzles.
7 Print your document again to verify that your print quality has
improved.
8 If you are not satisfied with the print quality, continue with step 8,
and then print your document again.
Using the Lexmark All-In-One Center
1 Load paper. For help, see page 26.
2 Click Start Programs Lexmark X6100 Series
Lexmark X6100 Series All-In-One Center.
3 From the Maintenance tab, click Clean to fix horizontal streaks.
4 Click Print.
5 A nozzle page prints, forcing ink through the nozzles to clean the
clogged nozzles.
6 Print your document again to verify that your print quality has
improved.
7 If you are not satisfied with the print quality, continue with step 8,
and then print your document again.
8 Wipe the print cartridge nozzles and contacts:
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a Remove the print cartridges. For help, see page 65.
b Dampen a clean, lint-free cloth with water.
c Gently hold the cloth against the nozzles for about three
seconds, and then wipe in the direction shown.
Nozzles
d Using another clean section of the cloth, gently hold the cloth
against the contacts for about three seconds, and then wipe in
the direction shown.
Contacts
e With another clean section of the cloth, repeat steps c through d.
fLet the nozzles and contacts dry completely.
g Reinsert the print cartridges.
h Clean the print nozzles. For help, see page 69.
iPrint your document again.
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jIf the print quality does not improve, repeat step 8 up to two
more times.
k If print quality is still not satisfactory, replace the print cartridges.
For information, see page 72.
Preserve the print cartridges
To ensure the longest life from your print cartridges and optimum
performance from your All-In-One:
• Keep a new print cartridge in its packaging until you are ready to
install it.
• Do not remove a print cartridge from the All-In-One except to
replace, clean, or store it in an airtight container. The print
cartridges do not print correctly if left exposed for an extended
period because the ink dries.
Lexmark’s warranty does not cover repair of failures or damage caused by
a refilled cartridge. We do not recommend use of refilled cartridges.
Refilling cartridges can affect print quality and cause damage to the
All-In-One. For best results, use Lexmark supplies.
Order supplies
To order All-In-One supplies or to locate a dealer near you, contact the
Lexmark Web site at www.lexmark.com.
Item:Part number:
Black cartridge82
Color cartridge83 or 88
USB cable12A2405
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Troubleshooting
Setup troubleshooting
If you experience problems while setting up your All-In-One, make sure:
• You unlock the scanner bed by pushing the scanner lock down. For
help locating the scanner lock, see the picture of the All-In-One on
page 3.
• You only have one Lexmark X6100 Series attached to your
computer.
• Your operating system is compatible with your All-In-One. The
Lexmark X6100 Series supports these operating systems:
Windows 98Windows 2000
Windows MeWindows XP
General troubleshooting
When your All-In-One has a problem, before contacting Lexmark Customer
Support, check the following items.
If your All-In-One is not attached to a computer, make sure the power
supply is plugged into your All-In-One and an electrical outlet.
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If your All-In-One is attached to a computer, make sure:
• Both your computer and your All-In-One are on.
• The All-In-One is connected directly to your computer.
• The USB cable is securely attached to your computer and to your
All-In-One. To purchase a USB cable, part number 12A2405, visit
the Lexmark Web site at www.lexmark.com.
Anytime your All-In-One has a problem, make sure:
• You unlock the scanner:
1 Press Power to turn the Al l- In-O ne off.
2 Unlock the scanner.
3 Press Power to turn the Al l- In-O ne back on.
Note: If you have not unlocked the scanner, you will hear a
loud banging noise when you turn the All-In-One on.
• You install both of the print cartridges. The Lexmark X6100 Series
only works if you have both cartridges installed. For help installing
the cartridges, see page 64.
• You remove the stickers, transparent tape, and foam from the
bottom of the print cartridges. For an illustration, see page 65.
Problem:Go to:
Document does not printpage 75
Document prints slowlypage 75
Document misfeeds or jamspage 76
Document prints poorlypage 79
Document is too light or too darkpage 79
Display language is not preferablepage 81
Date and time on the display is incorrectpage 81
All-In-One is not communicating with the computerpage 82
Black and white copy quality is unsatisfactorypage 82
Document has a checkerboard pattern page83
74
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Problem:Go to:
Scanned image is unsatisfactorily croppedpage 83
Edges of scanned documents are croppedpage 84
Scanner unit will not closepage 85
Fax settings are unsatisfactorypage 85
All-In-One is scanning and copying without a
pre-scan
Error messages and flashing lights page 86
page 85
Document does not print
• Make sure the cartridges are properly installed. For help, see
page 64.
• Use an undamaged USB cable.
• Check your All-In-One status to make sure your document is not
being held or paused.
To check All-In-One status:
1 Click Start Settings Printers.
2 Double-click the Lexmark X6100 Series icon, and then cli ck
Printer.
3 Make sure no check mark appears next to Pause Printing.
4 Print a test page.
• Check the software program.
Document prints slowly
• Close programs not in use.
• Reduce the print quality resolution (Quick and Normal print more
quickly than Better and Best).
Note: Photos or documents containing graphics may take
longer to print than regular text.
• Consider pu rchasing more Random Acc ess Memory (RAM) for y our
computer.
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Document misfeeds or jams
Paper misfeeds or multiple sheets feed
•
Use a paper recommended for inkjet printers.
• Do not force the paper into the All-In-One.
• Do not load too much paper into the All-In-One. For help, see
page 31.
• Make sure the paper guide rests against the left edge of the paper
and does not cause the paper to bow in the paper support.
• Place the All-In-One on a flat, level surface.
• Select the correct paper type and size.
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Paper jams
If a paper jam occurs in the paper support, remove the paper from the
All-In-One. If the paper is lodged too far into the All-In-One and cannot be
removed:
1 Press Power to turn the All-In-One off.
2 Pull slowly and firmly on the paper to remove it.
If you cannot reach the paper because it is too far into the
All-In-One:
a Lift the scanner unit, and then pull the paper out.
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b Lower the scanner unit to close it.
3 Press Power to turn the All-In-One on, and then print your
document.
If a paper jam occurs in the ADF:
1 Turn the All-In-One off.
2 Open the ADF.
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3 Remove the paper jam.
4 Close the ADF.
5 Turn the All-In-One on.
6 Print any missing pages.
Document prints poorly
Document is too light or too dark
You can lighten or darken your document from the control panel.
1 On the control panel, press Lighter/Darker.
2 Press the right arrow to darken your document or the left arrow to
lighten it.
3 When the asterisk (*) on the display moves to a satisfactory
position, press Select.
Vertical, straight lines are not smooth
To improve the print quality of vertical, straight lines in tables, borders, and
graphs:
• Test the cartridge alignment. For help, see page 68.
• Clean the nozzles. For help, see page 69.
Characters are missing or unexpected
Make sure the scanner glass is clean.
1 Dampen a clean lint-free cloth.
2 Gently wipe the scanner glass.
Note: Make sure all ink or corrective fluid on the document is
dry before placing the document on the scanner glass.
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Print is too dark or smudged
•
Let the ink dry before handling the paper.
• Select the correct paper type and size in Properties, Preferences, or
from the All-In-One Center.
• Make sure the paper is straight and unwrinkled.
• Select the appropriate Quality for the paper type. If you are printing
on inkjet paper, select Quick Copy from the Quality/Copies tab of
Properties, Preferences, or from the All-In-One Center.
• Clean the cartridge nozzles. For help, see page 69.
Printed pages have alternating bands of light and dark print
(intermittent printing)
If your document has alternating bands of light and dark print, you might
need to select the highest print quality.
1 With your document open, click File Print.
2 In the Print dialog box, click Properties, Preferences, Options, or
Setup (depending on your program or operating system).
3 Select Best on the Quality/Copies tab.
Print quality is poor at the edges of the page
Like other All-In-Ones, the Lexmark X6100 Series cannot print in the
extreme left, right, top, or bottom edges of a page. Use these minimum
settings:
• Left and right margins:
– 6.35 mm (0.25 inches) for all paper sizes except A4
– 3.37 mm (0.133 inches) for A4 size paper
• Top margin:
1.7 mm (0.067 inches)
• Bottom margin:
16.51 mm (0.65 inches)
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Colors are faded or not printing completely
•
Check the ink level graphic on the Cartridges tab of the Printing
Control Program.
• Use a different color setting.
Display language is not preferable
If the language on the All-In-One display is not the language you prefer,
follow these steps to change it:
1 On the control panel, press Options until Language appears on
the display.
2 Use the right arrow to scroll through the list of languages.
3 When your preferred language appears on the display , press Select
to save that language as the default.
Date and time on the display is incorrect
To set the current date and time:
1 On the control panel, press Fax.
2 Press Options until EDIT DATE/TIME: appears on the display.
To change the date:
a Press Select.
b Use the keypad buttons to enter the date you want your
All-In-One to display.
c Press Select.
Note: If the date is entered incorrectly, the date shown will be
the default.
To change the time:
a Press the right arrow once, and then press Select.
b Use the keypad buttons to enter the time you want your
All-In-One to display.
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c Press Select.
d Press 1 for AM, 2 for PM, or 3 for 24 hour time.
Note: If the time is entered incorrectly, the time shown will be
the default.
All-In-One is not communicating with the computer
• Disconnect, and then reconnect both ends of the USB cable. For
help, see your setup documentation.
• Unplug the power supply from the electrical wall outlet, and then
reconnect the power supply. (For help, see your setup
documentation.) Plug the power supply back in and turn the power
back on.
• Restart your computer. If problems persist, see “Remove and
reinstall the software” on page 88.
Black and white copy quality is unsatisfactory
You might need to change an Advanced Copy Setting in the All-In-One
Center.
1 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
2 Click See More Copy Settings.
3 Click Display Advanced Copy Settings, and then the Scan tab.
4 From the Color depth drop-down menu, select Gray.
5 Click OK.
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Document has a checkerboard pattern
If you scan or copy from a printed source and see a checkerboard pattern
on your document, follow the instructions below to eliminate the pattern.
For scanning:
1 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
2 Click See More Scan Settings.
3 From the What is being scanned? menu, select Magazine/
Newspaper.
4 Click Scan Now.
For copying:
1 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
2 Click See More Copy Settings.
3 Click Display Advanced Copy Settings.
4 Select the Image Patterns tab.
5 Make sure the second box is checked to remove image patterns
from magazine or newspaper documents.
6 Click OK.
Scanned image is unsatisfactorily cropped
You can turn auto-cropping off or adjust how the image is cropped.
To turn auto-cropping off:
1 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
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The All-In-One Main Page appears.
2 Click See More Scan Settings.
3 Click Display Advanced Scan Settings.
4 Click Select area to be scanned, and then select a scan area from
the drop-down menu.
5 Click OK.
To adjust how the image is cropped:
1 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
2 Click See More Scan Settings.
3 Click Display Advanced Scan Settings.
4 Click the Scan tab.
5 Select Auto-crop the scanned item.
6 Slide the Tolerance bar to the left to crop less or to the right to crop
more.
7 Click OK.
Edges of my document are cropped
If your document is cropped on the edges:
1 On the control panel, press Copy or Fax.
2 Press Reduce/Enlarge.
3 Press the r igh t arrow until Fit to Page appears.
4 Press Select.
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Scanner unit will not close
To close the scanner unit after installing print cartridges, unlocking the
scanner bed, or removing a paper jam, follow these steps:
1 Using both hands, lift the scanner unit.
2 With one hand, push the scanner support to the side.
3 Hold the scanner support to the side as you lower the scanner unit.
Note: Make sure the scanner unit closes completely.
Fax settings are unsatisfactory
1 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
2 In the upper left corner, click Maintain/Troubleshoot.
3 Under Fax Setup Utility, click Display the Fax Setup Utility.
4 Adjust the settings you want to change.
5 Click Save Settings.
All-In-One is scanning and copying without a pre- scan
1 On the control panel, press Scan or Copy.
2 Press Options until ORIGINAL SIZE appears.
Press Select to choose Auto Detect (default).
3 On the control panel, press Reduce/Enlarge and then pressthe
right arrow until Fit to Page appears.
4 Press Color or Black.
The scanner pre-scans your original document to determine its
size, fits it onto the specified paper size, and then scans your
original document.
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Error messages and flashing lights
Use this section to understand All-In-One software error messages on your
computer screen or control panel display and blinking lights on your
All-In-One.
Ink Low message
A print cartridge is running out of ink. The Ink Low warning occurs when
your cartridges are about 25% full, 15% full, and 5% full. When one of
these messages appears, you can:
• Click OK.
• Click the ? to get information about ordering supplies.
• Order a new cartridge or locate a dealer near you from the Lexmark
Web site at www.lexmark.com.
For help installing a new cartridge, see page 64.
Paper Jam message
If your All-In-One has a paper jam:
1 Click Start Programs Lexmark X6100 Series
Lexmark X6100 Series Solution Center.
2 Click the Troubleshooting tab on the left side of the screen.
3 Click How to clear and avoid paper jams.
4 Follow the instructions to clear the paper jam.
Paper Out message
If your All-In-One is out of paper, Load paper then press Select
appears on the display.
1 Follow these instructions to clear the message from the display.
2 Print your document.
Note: If your All-In-One has a paper jam, see page 86 for help.
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Hardware Err or: 401
The All-In-One scanner is stalled.
1 Press Power to turn your All-In-One off.
2 Unplug your All-In-One.
3 Make sure the scanner is unlocked.
4 Plug in your All-In-One.
5 Press Power to turn your All-In-One on.
Cartridge Error: 50C
Your print cartridge has a short.
1 Press Power to turn your All-In-One off.
2 Unplug your All-In-One.
3 Plug in your All-In-One.
4 Turn your All-In-O ne on.
5 Uninstall and reinstall the cartridges.
Note: If this does not resolve the problem, see “More
troubleshooting options” or replace your cartridges.
Hardware Err or: 502
The All-In-One is stalled.
1 Press Power to turn your All-In-One off.
2 Unplug your All-In-One.
3 Check for paper jams.
4 Plug in your All-In-One.
5 Press Power to turn your All-In-One on.
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Power light blinks twice
The print cartridge carrier might be stalled. Check your computer screen
for error messages.
1 Turn the All-In-One off.
2 Wait a few seconds, and then turn the All-In-One on.
Remove and reinstall the software
If the All-In-One is not functioning properly or if a communications error
message appears when you try to use your All-In-One, you may need to
remove it, and then reinstall the printer software.
1 From your desktop, click Start Programs Lexmark X6100
Series Uninstall Lexmark X6100 Series.
2 Follow the instructions on your screen to remove the All-In-One
software.
3 Restart your computer before reinstalling the All-In-One software.
4 Insert the CD, and then follow the instructions on your screen to
install the software.
More troubleshooting options
If the preceding solutions do not solve the problem you are having with
your All-In-One:
• Refer to the Lexmark Solution Center software for more
troubleshooting information:
1 Click Start Programs Lexmark X6100 Series
Lexmark X6100 Series Solution Center.
2 Click the Troubleshooting tab on the left side of the screen.
• Go to http://support.lexmark.com/ for help.
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Notices
Federal
Communications
Commission (FCC)
compliance inform ation
statement
This equipment complies
with Part 68 of the FCC rules
and the requirements
adopted by the America’s
Carriers Telecommunication
Association (ACTA). On the
back of this equipment is a
label that contains, among
other information, a product
identifier in the format
US:AAAEQ##TXXXX. If
requested, this number must
be provided to your
telephone company.
This equipment uses the
RJ-11C Universal Service
Order Code (USOC) jack.
A plug and jack used to
connect this equipment to
the premises’ wiring and
telephone network must
comply with the applicable
FCC Part 68 rules and
requirements adopted by the
ACT A. A compliant telephone
cord and modular plug is
provided with this product. It
is designed to be connected
to a compatible modular jack
that is also compliant. See
page 3for more information.
The Ringer Equivalence
Number (REN) is used to
determine the number of
devices that may be
connected to a telephone
line. Excessive RENs on a
telephone line may result in
the devices not ringing in
response to an incoming call.
In most but not all areas, the
sum of RENs should not
exceed five (5.0). To be
certain of the number of
devices that may be
connected to a line, as
determined by the total
RENs, contact your local
telephone company. For
products approved after July
23, 2001, the REN for this
product is part of the product
identifier that has the format
US:AAAEQ##TXXXX. The
digits represented by ## are
the REN without a decimal
point (e.g., 03 is a REN of
0.3). For earlier products, the
REN is separately shown on
the label.
If this equipment causes
harm to the telephone
network, the telephone
company will notify you in
advance that temporary
discontinuance of service
may be required. If advance
notice is not practical, the
Telephone Company will
notify the customer as soon
as possible. You will also be
advised of your right to file a
complaint with the FCC.
The telephone company may
make changes in its facilities,
equipment, operations or
procedures that could affect
the operation of this
equipment. If this happens
the telephone company will
provide advance notice in
order for you to make
necessary modifications to
maintain uninterrupted
service.
If trouble is experienced with
this equipment, for repair or
warranty information, please
contact Lexmark
International, Inc. at
www.lexmark.com. If the
equipment is causing harm
to the telephone network, the
telephone company may
request that you disconnect
the equipment until the
problem is resolved.
This equipment contains no
user serviceable parts. For
repair and warranty
information, please contact
Lexmark International, Inc.
See the previous paragraph
for contact information.
Connection to party line
service is subject to state
tariffs. Contact the state
public utility commission,
public service commission,
or corporation commission
for information.
If your home has specially
wired alarm equipment
connected to the telephone
line, ensure the installation of
this equipment does not
disable your alarm
equipment. If you have
questions about what will
disable alarm equipment,
consult your telephone
company or a qualified
installer.
T elephone companies report
that electrical surges,
typically lightning transients,
are very destructive to
customer terminal
equipment connected to AC
power sources. This has
been identified as a major
nationwide problem. It is
recommended that the
customer install an AC surge
arrestor in the AC outlet to
which this device is
connected. This is to avoid
damage to the equipment
caused by local lightning
strikes and other electrical
surges.
The Telephone Consumer
Protection Act of 1991 makes
it unlawful for any person to
use a computer or other
electronic device, including
89
Page 94
FAX machines, to send any
message unless said
message clearly contains in
a margin at the top or bottom
of each transmitted page or
on the first page of the
transmission, the date and
time it is sent and an
identification of the business
or other entity, or other
individual sending the
message, and the telephone
number of the sending
machine or such business,
other entity, or individual.
(The telephone number
provided may not be a 900
number or any other number
for which charges exceed
local or long-distance
transmission charges.)
See the section in this
publication entitled
Personalize F ax, on page 12,
in order to program this
information into your fax
machine.
Notice to users of the
Canadian telephone
network
This product meets the
applicable Industry Canada
technical specifications.
The Ringer Equivalence
Number (REN) is an
indication of the maximum
number of terminals allowed
to be connected to a
telephone interface. The
terminus of an interface may
consist of any combination of
devices, subject only to the
requirement that the sum of
the Ringer Equivalence
Numbers of all the devices
does not exceed five. The
modem REN is located on
the rear of the equipment on
the product labeling.
T elephone companies report
that electrical surges,
typically lightning transients,
are very destructive to
customer terminal
equipment connected to AC
power sources. This has
been identified as a major
nationwide problem. It is
recommended that the
customer install an AC surge
arrestor in the AC outlet to
which this device is
connected. This is to avoid
damage to the equipment
caused by local lightning
strikes and other electrical
surges.
This equipment uses CA11A
telephone jacks.
Using the X6100 Series
All-In-One in Germany
The X6100 Series All-In-One
requires a German billing
tone filter (Lexmark part
number 14B5123) to be
installed on any line which
receives metering pulses in
Germany. Metering pulses
may or may not be present
on analog lines in Germany.
The subscriber may request
that metering pulses be
placed on the line, or can
have them removed by
calling the German network
provider. Normally, meter ing
pulses are not provided
unless specifically requested
by the subscriber at the time
of installation.
Using the X6100 Series
All-In-One in
Switzerland
The X6100 Series All-In-One
requires a Swiss billing tone
filter (Lexmark part number
14B5109) to be installed on
any line which receives
metering pulses in
Switzerland. The Lexmark
filter must be used, as
metering pulses are present
on all analog telephone lines
in Switzerland.
The Lexmark X6100 Series
has been tested and found to
comply with the limits for a
Class B digital device,
pursuant to Part 15 of the
FCC Rules. Operation is
subject to the following two
conditions: (1) this device
may not cause harmful
interference, and (2) this
device must accept any
interference received,
including interference that
may cause undesired
operation.
The FCC Class B limits are
designed to provide
reasonable protection
against harmful interference
in a residential installation.
This equipment generates,
uses and can radiate radio
frequency energy and, if not
installed and used in
accordance with the
instructions, may cause
harmful interference to radio
communications. However,
there is no guarantee that
interference will not occur in
a particular installation. If this
equipment does cause
harmful interference to radio
or television reception, which
can be determined by turning
the equipment off and on, the
user is encouraged to try to
correct the interference by
one or more of the following
measures:
• Reorient or relocate the
receiving antenna.
• Increase the separation
between the equipment
and receiver.
• Connect the equipment
into an outlet on a circuit
different from that to
which the receiver is
connected.
• Consult your point of
purchase or service
representative for
additional suggestions.
The manufacturer is not
responsible for any radio or
television interference
caused by using other than
recommended cables or by
unauthorized changes or
modifications to this
equipment. Unauthorized
changes or modifications
could void the user's
authority to operate this
equipment.
Note:To assure
compliance with FCC
regulations on
electromagnetic
interference for a Class B
90
Page 95
computing device, use a
properly shielded and
grounded cable such as
Lexmark part number
1329605 for parallel attach
or 12A2405 for USB
attach. Use of a substitute
cable not properly shielded
and grounded may result in
a violation of FCC
regulations.
Any questions regarding this
compliance information
statement should be directed
to:
Director of Lexmark
Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232-3000
Japanese VCCI notice
Industry Canada
compliance statement
This Class B digital
apparatus meets all
requirements of the
Canadian
Interference-Causing
Equipment Regulations.
Avis de conformité aux
normes de l’industrie
du Canada
Cet appareil numérique de la
classe B respecte toutes les
exigences du Règlement sur
le matériel brouilleur du
Canada.
European Community
(EC) directives
conformity
This product is in conformity
with the protection
requirements of EC Council
directives 89/336/EEC, 73/
23/EEC, and 1999/5/EC on
the approximation and
harmonization of the laws of
the Member States relating
to electromagnetic
compatibility and safety of
electrical equipment
designed for use within
certain voltage limits and on
radio equipment and
telecomunications terminal
equipment.
A declaration of conformity
with the requirements of the
directives has been signed
by the Directo r o f
Manufacturing and T echnical
Support, Lexmark
International, S.A., Boigny,
France.
This product satisfies the
Class B limits of EN 55022
and safety requirements of
EN 60950.
The United Kingdom
Telecommunications
Act 1984
This apparatus is approved
under the approval number
NS/G/1234/J/100003 for the
indirect connections to the
public telecommunications
systems in the United
Kingdom.
ENERGY STAR
The EPA ENERGY STAR
Office Equipment program is
a partnership effort with
office equipment
manufacturers to promote
the introduction of
energy-efficient products and
to reduce air pollution
caused by power generation.
Companies participating in
this program introduce
products that power down
when they are not being
used. This feature will cut t he
energy used by up to 50
percent. Lexmark is proud to
be a participant in this
program.
As an ENERGY STAR
Partner, Lexmark
International, Inc. has
determined that this product
meets the ENERGY STAR
guidelines for energy
efficiency.
91
Safety information
• Use only the power
supply provided with this
product or the
manufacturer's
authorized replacement
power supply.
• Connect the power supply
cord to an electrical outlet
that is near the product
and easily accessible.
• Refer service or repairs,
other than those
described in the user
documentation, to a
professional service
person.
CAUTION: Do not use the
fax feature during a lightning
storm. Do not set up this
product or make any
electrical or cabling
Page 96
connections, such as the
power supply cord or
telephone, during a lightning
storm.
Mercury statement
This product contains
mercury in the lamp (<5mg
Hg). Disposal of mercury
may be regulated due to
environmental
considerations. For disposal
or recycling information,
contact your local authorities
or the Electronic Industries
Alliance: www.eiae.org.
Conventions
It may help you to recognize
the caution and warning
conventions used in this
document.
CAUTION: A caution
identifies something that
could cause you harm.
Warning: A w arning
identifies something that
could damage your product
hardware or software.
Copyright advisory
It may be illegal to copy
certain materials without
permission or license,
including documents,
images, and currency. If you
are not sure whether you
have permission, seek legal
advice.
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Page 97
Index
A
aligning print cartridges
68
Automatic Document
Feeder (ADF) 2
B
banner paper 32
Black (Start) button 7
black print cartridge part
number 72
blinking lights 88
buttons 5
buttons, control panel
Black 7
Color 7
Copy 6
Fax 6
Left arrow 6
Lighter/Darker 6
Number of Copies 6
Options 7
Power 6
Quality 6
Redial/Pause 7
Reduce/Enlarge 6
Right arrow 7
Scan 6
Select 6
Speed Dial 7
Stop/Clear 6
Left arrow button 6
Lexmark Photo Editor 23
Lexmark Solution Center
(LSC) 24
Lexmark Web site 72
Lighter/Darker button 6
lights, blinking 88
loading
cards 31
custom size paper 32
envelopes 31
greeting cards 31
index cards 31
iron-on transfers 32
paper 26
photo cards 31
photo paper 31
postcards 31
specialty paper 31
transparencies 31
LSC tabs
Advanced 25
Contact Information
25
How To 24
Maintenance 25
Printer Status 24
Troubleshooting 25
M
maintenance 64
margins 80
media
loading 31
specialty 31
menu headings 8
messages, error
Ink Low 86
Paper Jam 86
Paper Out 86
N
Number of Copies button
6
O
Options button 7
ordering supplies 72
P
paper
banner 32
envelopes 31
loading 31
paper exit tray 4
Paper Jam message 86
paper jam, clearing 86
Paper Out message 86
paper size 21
paper support 4
paper type 21
paper type sensor 27
paper, loading 26
part numbers
black print cartridge
72
color print cartridge 72
USB cable 72
parts 1
photo cards
loading 31
Photo Editor, Lexmark 23
photo paper
loading 31
postcards
loading 31
Power button 5
power supply 3
preserving print
cartridges 72
print
collated copies 56
last page first 60
more than one page on
a sheet of paper 57
repeating images 60
two images on one