Lexmark X6100 User Manual
X6100 Series
User’s Guide for Windows
• “Setup troubleshooting” on page 73
A checklist to find solutions to common setup problems.
• “Learning about your All-In-One” on page 1
Information about the printer parts and software.
• “Performing basic functions” on page 26
How to load paper, copy, scan, print, and fax.
• “Networking” on page 55
How to use your All-In-One in a network environment.
• “Increasing productivit y” on page 56
How to use Optical Character Recognition, enlarge or reduce documents, e-mail a
scanned image or document, print collated copies, scan multiple images, and more.
• “Maintenance” on page 64
Caring for your print cartridges and ordering supplies.
• “Troubleshooting” on page 73
Information about error messages, print quality problems, paper jams, and much more.
www.lexmark.com
Edition: March 2003
The following paragraph does not apply to an y co untry where such provisi ons a r e inc ons istent
with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore,
this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in later editions. Improvements or
changes in the products or the programs described may be made at any time.
Comments about this publication may be addressed to Lexmark Inter national, Inc., Department F94L/
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send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe,
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believes appropriate without incurring any obligation to you. You can purchase additional copies of
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References in this publication to products, programs, or services do not imply that the manufacturer
intends to make these available in all countries in which it operates. Any reference to a product, program,
or service is not intended to state or imply that only that product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and verification of operation in conjunction with other
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Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in
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Other trademarks are the property of their respective owners.
© Copyright 2003 Lexmark International, Inc. All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or
disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights
in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR
provisions: Lexmark International, Inc., Lexington, KY 40550.
Safety infor mation
• Use only the power supply provided with this product or the manufacturer's authorized replacement
power supply.
• Connect the power supply cord to an electrical outlet that is near the product and easily accessible.
• Refer service or repairs, other than those described in the user documentation, to a professional
service person.
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any
electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Mercury statement
This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to
environmental considerations. For disposal or recycling information, contact your local authorities or the
Electronic Industries Alliance: www.eiae.org.
Contents
Learning about your All-In-One ........................................1
Understand the All-In-One parts .... ...... ....... ...... ....... ...... ...............1
Use the control panel .................................................................... 5
Use the All-In-One software ........................................................19
Performing basic functions ............................................26
Load plain paper into the paper support ..................................... 26
Understand the paper type sensor . ...... ....... ...... ....... ...................27
Load an original document into the ADF ..................................... 30
Copy .................................. ...... ............. ............. ............. ............. 32
Scan ........................... ....................................... .......................... 38
Print ............................ ............. ............. ............. ............. ............. 45
Fax ............................. ................................................................. 45
Print to fax ...................................................................................49
Receive a fax ..............................................................................49
Use special fax features .............................................................. 51
Networking .......................................................................55
Increasing productivity ....... ..... .......................................56
Print collated copies ....................................................................56
Print more than one page on a sheet of paper ........................... 57
Print an image as a multi-page poster ........................................ 57
Scan multiple images ..................................................................58
E-mail a scanned image or document ........................................ 58
iii
Save an image on your computer ............................................... 59
Enlarge or reduce documents .....................................................59
Print last page first ...................................................................... 60
Print repeating images ................................................................60
Print two images on one page .................................................... 61
Edit text found in a scanned document using Optical Character
Recognition ................ ................................................................. 61
Print a banner ............................................................................. 62
Maintenance ..................................................................... 64
Replace the print cartridges ........................................... ....... ...... 64
Align the print cartridges ............................................................. 68
Improve print quality .................................................................... 69
Preserve the print cartridges .......................................................72
Order supplies ............................................................................. 72
Troubleshooting ...............................................................73
Setup troubleshooting ................................................................. 73
General troubleshooting .............................................................. 73
More troubleshooting options ...................................................... 88
Notices .............................................................................. 89
Index ..................................................................................93
iv
Learning about your All-In-One
To set up your All-In-One, follow the instructions on the Lexmark X6100
Series Setup Sheet to install the hardware and software. For setup
troubleshooting, see page 73.
Understand the All-In-One parts
The Lexmark™ X6100 Series All-In-One is a scanner, color printer, color
copier, and color fax machine. This guide shows you how to use the
All-In-One features.
Note: You do not have to attach your All-In-One to your
computer to make copies or send faxes.
The Lexmark X6100 Series is available in two models. One model has an
Automatic Document Feeder (ADF), and the other does not. The table on
page 4 describes each part.
1
A Lexmark X6100 Series with an ADF:
Automatic
Document
Feeder (ADF)
Control
panel
Paper
support
ADF input
tray
ADF exit
tray
Display
A Lexmark X6100 Series without an ADF:
Control
panel
Display
Paper exit tray
Top cover
Paper
support
Top cover
Paper exit
tray
2
Scanner unit
Scanner lock
Scanner
support
USB cable connector
Telephone/answering
machine connector
3
Power supply
connector
Wall jack connector
Use the: When you want to:
Automatic Document
Feeder (ADF)
ADF exit tray Pick up your original document after it has gone
ADF input tray Load original documents in the All-In-One.
Display Check the status of the All-In-One or view settings.
Control panel Operate your All-In-One (attached to a computer or
Paper exit tray Stack paper as it exits the All-In-One.
Paper support Load paper in the All-In-One.
Power supply connector Supply power to the All-In-One.
Scanner lock Lock or unlock the scanner.
Scanner support Keep the scanner unit open.
Scanner unit • Install or change print cartridges.
Telephone/answering
machine connector
Top cover • Place an item on the scanner glass.
Copy or fax m ul t ip le pag es.
through the ADF.
unattached). For more information, see page 5.
Note: Lock the scanner if you are moving your
All-In-One. Unlock the scanner before use.
• Lock or unlock the scanner.
Note: Lift the scanner unit to do these things.
Connect an ans wering machi ne or telephone to your
All-In-One.
• Remove an item from the scanner glass.
Note: Lift or remove the top cover to do these
things.
USB cable connector Connect your All-In-One to a computer.
Wall jack connector Connect the telephone line.
4
Use the control panel
The control panel buttons help you scan, copy, fax, and customize
documents. When Power is lit, the All-In-One is on. You can select a mode
from the Mode area, select or change settings using several of the buttons,
and initiate a scan, copy, or fax from the Mode area on the far right.
The display features:
• All-In-One status
• Messages
• Menus
The table beginning on page 6 describes each button function.
Power
Stop/
Clear
Copy
Scan
Fax
Number
of
Copies
Display
Quality
Lighter/
Darker
Select
Reduce/
Enlarge
Options
Keypad
Speed Dial
Mode areaMode area
Redial/
Pause
Black
Color
5
Press: To:
Power Turn your All-In-One on or off.
Note: To enter the state of lowest power consumption,
press and hold the Power button for at least five
seconds.
Stop/Clear • Cancel a scan, print, or copy job i n progress.
• Clear a fax number or end a fax transmission and
return the display to the fax default.
• Ex it a menu.
• Clear current settings and return to default settings.
Copy Enter copy mode.
Note: This button is lit when the All-In-One is in copy
mode.
Scan Enter scan mode (possible when the All-In-One is
Fax Enter fax mode. The All-In-One can receive a fax while in
Quality • Select from the following copy qualities: Quick,
Number of Copies Specify a number (1-99) of copies.
Lighter/Darker Lighten or darken a copy or fax.
Reduce/Enlarge Customize the size of your original document by a
Left arrow • Decrease a number on the display.
Select Choose the opt ion that appears on the display.
attached to a computer).
Note: This button is lit when the All-In-One is in scan
mode.
any mode.
Note: This button is lit when the All-In-One is in fax
mode.
Normal, Better, or Best.
• Select a fax resolution: Standard, Fine, Superfine, or
Ultrafine.
• Select a scan resolution when the All-In-One is
attached to a computer.
percentage, Fit to Page, or to poster size.
• Scroll through a list on the display.
6
Press: To:
Options Scroll through the list of menu headings (see page 8).
Right arrow • Increase a number.
• Scroll through a list on the display.
Speed Dial Use the speed dial feature while the All-In-One is in fax
A keypad number
or symbol
Redial/Pause • Redial the last number entered when the machine is
Color Start a color copy, fax, or scan job.
mode.
Note: If you press Speed Dial when y our All- In-One is in
copy or scan mode, the All-In-One will automatically
switch to fax mode.
• In fax mode:
Enter fax numbers.
Get through an automated answering system.
Select letters when creating a Speed Dial list.
Type numbers to enter or edit the date and time
shown on the All-In-One display.
• In copy mode:
Select the number of copies you want to make.
in fax mode.
• Insert a three-second pause in the number to be
dialed.
Enter a pause only when you have already begun
entering the number.
Note: If you press Redial/Pause when your All-I n-One is
in copy or scan mode, the All-In-One automatically
switches to fax mode.
Note: In the Mode area, make sure the mode you want
is lit.
Black Start a black and white copy, fax, or scan job.
Note: In the Mode area, make sure the mode you want
is lit.
7
Control panel menus
There are three sets (copy, scan, and fax mode) of menu headings. When
you press the Options button repeatedly, the following menu headings
appear.
Copy mode
From this sub menu: You can:
BLANK PAPER SIZE Specify the size of the paper loaded in the paper
support:
Letter
•
• Legal
• B5
• A4
• A5
• A6
• 3x5
• 4x6
• L
• 2L
Note: For other specialty sizes, see the All-In-One
Center.
BLANK PAPER TYPE Specify the type of paper loaded in the paper
support:
Auto Detect (default)
•
•
Plain
• Coated
• Photo
• Transparency
Auto Detect optimizes the setting according to
the type of paper loaded.
Note: For other specialty types, see the
All-In-One Center.
REPEAT IMAGE Specify how many copies of one image you want
on one page:
1 x per page
•
• 4 x per page
• 9 x per page
• 16 x per page
8
From this sub menu: You can:
COLOR Adjust the color intensity of the copy.
ORIGINAL SIZE Specify the size of the document on the glass.
Auto detect is the default.
Note: Specify an original size other than Auto
Detect to confine the scan area to the size of the
original selected.
CONTENT TYPE Specify the type of document on the scanner
glass.
COLLATE-BLACK Collate multiple black and white copies.
Note: You can collate color copies from the
All-In-One software.
KEY PRESS TONE Turn on or off the sound that is made when you
press a control panel button. The options are:
Off
•
Low (default)
•
• High
MAINTENANCE
• Check ink levels.
• Change cartridges.
• Align cartridges.
• Clean cartridges.
• Print a test page.
POWER SAVE Select a time to begin reducing power:
• After 30 min (default)
•
After 60 min
• Never
• Immediately
• After 10 min
CLEAR SETTINGS
SET DEFAULTS
Select when you w ant y o ur All -In-O ne to retu rn to
the default settings:
After two min
•
• Never
Set your defau lt sett ing s to:
• Use Factory
• Use Current
LANGUAGE
Select a language for all display text.
9
Note: The option currently selected is noted with an asterisk
(*) on the display.
Scan mode
From this sub menu: You can:
ORIGINAL SIZE Specify the size of the document on the scanner
glass.
Note: Leave this on Auto Detect (default) unless the
size of the document you printed is not satisfactory.
POWER SAVE Select a time to begin reducing power:
• After 10 min
• After 30 min (default)
•
After 60 min
• Never
• Immediately
CLEAR SETTINGS
SET DEFAULTS
Select when you wan t your All-In-On e to return to the
default setti ngs:
After two minute s
•
• Never
Set your defau lt sett ing s to:
• Use Factory
•
Use Current
LANGUAGE Select a language for all display text.
Note: The option currently selected is noted with an asterisk
(*) on the display.
10
Fax mode
Note: You can also use the Fax Utility Software (see page 19)
to adjust some of the All-In-One fax settings.
From this sub menu: You can:
PENDING FAXES Cancel any faxes that have not been sent.
PRINT REPORTS Print:
• An activity report (the last 40 sent and
received faxes)
•A send log
• A receive log
• A settings list (lists settings such as ringer
volume)
ANSWER FAX WHEN Select how a fax is received.
• Automatically:
After 1 ring
After 2 rings
After 3 rings
After 5 rings
• Manually:
Press # on external phone connected to the
All-In-One.
• Fax tone heard:
When an answering machine is connected to
the external phone jack on the All-In-One.
Note: For more information, see page 49.
(default)
DELAY UNTIL Enter a specific time to send a fax. For help, see
page 52.
Note: Make sure the date and time are entered
correctly before you set a specific time to send a
fax.
ON HOOK DIAL Press Select to use On Hook Dial and dial the
number when you hear a dial tone.
For more information, see page 53.
11
From this sub menu: You can:
RINGER TONE Choose a tone for incoming rings:
• Off
• Low (default)
High
•
KEY PRESS TONE
SPEAKER VOLUME
EDIT SPEED DIAL
Turn on or off the sound that is made when you
press a control panel button. The options are:
Off
•
Low (default)
•
• High
Turn the All-In-One speaker v o lum e (affects
All-In-One fax sounds) to:
Off
•
• Low (default)
High
•
Do these things to your speed dial list:
• Add to it
• Remove a number from it
• Modify it
•Print it
Note: For more information, see page 51.
EDIT TIME/DATE Edit the time and date.
Note: Make sure you enter a number into each of
the available spaces. For example, 01:00 for 1:00.
PERSONALIZE FAX Enter your name or the name of your business and
your number. This information appears as a
heading to iden tify y ou and yo ur fax machine to the
fax recipient .
BLANK PAPER SIZE Choose:
• A4
• Letter
• Legal
Note: If no asterisk (*) is present, a p aper size that
is not supported by fax has been selected through
the copy menu.
12
From this sub menu: You can:
BLANK PAPER TYPE Specify the type of paper loaded in the paper
support:
Auto Detect (default)
•
•
Plain
• Coated
• Photo
• Transparency
Auto Detect optimizes the setting according to
the type of paper loaded.
Note: For other specialty types, see the All-In -O ne
Center (see page 20).
FAX FORWARD • Turn this feature off (default).
• Enter a number to forward the fax to.
• Print the fax and forward it.
ADVANCED FAX Press Select to see a menu of advanced fax
options (page 14).
MAINTENANCE • Check ink levels .
• Change cartridges.
• Align cartridges.
• Clean cartridges.
• Print a test page.
Note: Some links will not work while a job is in
progress.
CLEAR SETTINGS Select when you want your All-In-One to return to
the default settings:
After two minut es
•
• Never
SET DEFAULTS
Set your default settings to:
• Use Factory
Use Current
•
13
Advanced Fax options
From this Advanced Fax
option:
You can select:
Redial attempts The number of times y ou w ant the machine to try
again if your fax does not go through:
0 times
•
• 1 time
• 2 times (default)
•
3 times
• 4 times
• 5 times
Redial interval
Fax confirmation
The time the machine waits before attempting a
fax call again:
1 min
•
• 2 min
• 3 min (default)
•
4 min
• 5 min
• 6 min
• 7 min
• 8 min
• Off (no status page is printed)
•
Print for all (prints a status report after
each fax you send including jobs that have
errors).
• Print for errors (prints a status report
only after jobs that did not send). (default)
Activity report
generation
• On request (you can ask for the report to
print). (default)
• After 40 faxes (report is automatically
generated after 40 faxes print).
Fit fax to page • Try to fit (default)
•
Two pages
Fax footer
• On (if you want the machine to insert the time,
date, and page number at the bottom of each
incoming fax). (default)
• Off
14
From this Advanced Fax
option:
You can select:
Dialing method • Touch Tone (default)
•
Pulse
• Behind a PBX (Dial tone detect off) - send
a fax without waiting for a dial tone
Ring pattern • Normal (default)
•
Distinctive ring 1 (double)
•
Distinctive ring 2 (triple)
Note: Y ou can choose distinctiv e rings, if they a re
available from your local telephone service.
Dial prefix • None (default)
•
Create - you can crea te an up to 8 ch ar ac ter
prefix to be added to the beginning of each
number dialed.
Scan before dial • No (default)
•
Yes - Only works with standard, fine, black
and white or two-page standard color faxes.
Max send speed A bps speed:
• 33,600 (default)
•
31,200
• 28,800
• 26,400
• 24,000
• 21,600
• 19,200
• 16,800
• 14,400
• 12,000
• 9,600
• 7,200
• 4,800
• 2,400
Error correction
• On (default)
•
Off
Note: Usually, error correction should be on.
Howe ver, if you are having trouble sending an
overseas fax, for example, turn error correction
off.
15
From this Advanced Fax
option:
You can select:
Language Your language
16
From this Advanced Fax
option:
You can select:
Country code • Argentina
• Australia
• Austria
• Belgium
• Brazil
• Bulgaria
• Canada
• Chile
• Columbia
• Croatia
• Czech Republic
• Denmark
• Egypt
• Estonia
• Europe
• Finland
• France
• Germany
• Greece
• Guam
• Hong Kong
• Hungary
• India
• Indonesia
• Ireland
• Israel
• Italy
• Japan
• Latvia
• Lithuania
• Luxembourg
• Malaysia
• Mexico
• Netherlands
• New Zealand
• Norway
17
From this Advanced Fax
option:
You can select:
Country code
(continued)
•
Peoples Republi c of Chi na
• Peru
• Philippines
• Poland
• Portugal
• Puerto Rico
• Romania
• Russia
• Saudi Arabia
• Singapore
• Slovenia
• South Africa
• Spain
• Sweden
• Switzerland
• Taiwan
• Thailand
• Turkey
• UAE
• UK
• USA
• Venezuela
• Virgin Islands
Note: The option currently selected is noted with an asterisk
(*) on the display.
18
Use the All-In-One software
The All-In-One software includes the:
• Fax Setup Utility (page 19)
• Lexmark All-In-One Center (page 20)
• Print Properties (page 21)
• Lexmark Photo Editor (page 23)
• Lexmark X6100 Series Solution Center (page 24)
• Print to fax (page 49)
• Optical Character Recognition (page 25)
Using the Fax Setup Utility
• Click Start Programs Lexmark X6100 Series Fax Setup
Utility.
• From the Lexmark All-In-One Center, click the Maintain/
Troubleshoot tab and then click Display the Fax Setup Utility.
19
The following table contains the Fax Setup Utility tabs.
On this tab: You can:
Send • Enter your name and fax number.
• Select a maximum send speed and a print quality for
outgoing faxes.
• Choose whether to scan the entire document before
dialing the number.
• Choose whether to use error correction.
• Select when to print a fax usage report.
• Select when to print a fax activity report.
Receive • Choose whether you want a header (the sender’s fax
number and name) to appear on each page you
receive.
• Choose whether you want to print a footer (date, time ,
and page number) on each page.
• Automatically reduce an incoming fax to fit to the
paper size loaded or print it on two sheets of paper.
• Select whether you want to forward a fax or print it,
and then forward it.
Connection/Dialing • Select the number of times you want the machine to
Speed Dial Add to, create, or edit the speed dial list.
Group Speed Dial Create a group number and name and add phone
redial and the time between those attempts if the fax
cannot be sent on the first try.
• Select the phone line format you want to use (Pulse,
Touch-tone, Behind a PBX).
• Enter a dialing prefix.
• Choose how (manually, if fax tones are detected, or
after a certain amount of rings) you want to answer
incoming calls.
• Choose a distinctive ring.
numbers to the group.
20
Using the Lexmark All-In-One Center
To access the Lexmark All-In-One Center, the software driver for your
Lexmark X6100 Series:
• Double-click the Lexmark X6100 Series All-In-One Center
desktop icon.
• Click Start Programs Lexmark X6100 Series Lexmark
All-In-One Center.
You can use the Lexmark All-In-One Center to:
• Scan, copy, print, and do other tasks.
• View images you have scanned or saved.
• Select copy and scan settings.
• Access troubleshooting and maintenance information.
• Access the Fax Setup Utility (see page 19).
Using Print Properties
You can change your All-In-One settings in Print Properties. To open Print
Properties:
21
1 With your document open, click File Print.
2 In the Print dialog box, click Properties, Preferences, Options, or
Setup (depending on your program or operating system).
The Print Properties screen appears.
22
The I Want To menu helps you select the All-In-One settings
needed to print a variety of things such as photos, banners, and
envelopes.
Use the tabs (Quality/Copies, Paper Setup, and Print Layout) along
the left side of the Print Properties dialog box to select your
All-In-One print setti ngs.
Using the Lexmark X6100 Series Photo Editor
The Photo Editor lets you adjust photo attributes (brightness, contrast, red
eye reduction, and orientation) of scanned images. You can also crop an
image or erase part of it.
To access the Lexmark X6100 Series Photo Editor, click Start
Programs Lexmark X6100 Series Lexmark Photo Editor.
23
Using the Lexmark Solution Center
The Lexmark Solution Center (LSC) provides All-In-One help and
information about printer status, paper type detected, and ink levels. To
open the LSC:
• Click Start Programs Lexmark X6100 Series Lexmark
Solution Center.
• From the All-In-One Center, click the Maintain/Troubleshoot tab
and click on a topic.
The following table describes the LSC tabs:
From this area or tab: You can:
Printer Status • Check printer status
• Check ink levels
How To • Learn about basic features.
• Read print, scan, copy, and fax instructions.
• Look at project information.
24
From this area or tab: You can:
Troubleshooting • Check the current All-In-One status.
• View recommended Help topics.
• View common troubleshooting topics.
• Search for more specific troubleshooting topics.
Maintenance • Instal l a new print cartridge.
• Order new cartridges.
• Clean your print cartridges to fix horizontal
streaks.
• Align the cartridges.
Contact Information • Order ink cartridges or supplies.
• Get an All-In-One software update.
• See special offers.
• Register your All-In-One.
• View Lexmark phone numbers.
• Visit the Lexmark Customer Support Web site.
Advanced • Change voice or appearance options.
• See software version information.
• Change the network printing settings.
Using Optical Character Recognition
You can use Optical Character Recognition (OCR) to edit document text.
1 From your desktop, double-click the Lexmark X6100 Series
All-In-One Center icon.
The All-In-One Main Page appears.
2 From the Productivity Tools list, select Edit text found in a
scanned document (OCR).
3 Follow the steps on your screen, and then click Send Now.
25
Perf orming basic functions
The basic functions of your All-In-One are the copy, scan, print, and fax
functions. First, learn how to load paper into your All-In-One with the
following instructions. Then, read on to learn how to copy, scan, print, and
fax.
Load plain paper into the paper support
1 Place the paper against the right side of the paper support.
Note: Do not force the paper into the All-In-One.
2 Squeeze and slide the paper guide to the left edge of the paper.
26
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