Lexmark X5630, X5650, X5690, X6650, X6675 Guide

...

5600-6600 Series Fax Guide

2008 www.lexmark.com

Introduction..............................................................................4

Finding information about the printer.....................................................................................................4

Understanding the parts of the printer..............................6

Understanding the parts of the printer....................................................................................................6

Fax Setup...................................................................................8

Getting the printer ready to fax...................................................................................................................8

Setting up the printer as a copier only or fax only ......................................................................................8

Using an RJ11 adapter .........................................................................................................................................12

Choosing a fax connection.................................................................................................................................14

Connecting to an answering machine...........................................................................................................14

Connecting directly to a telephone wall jack..............................................................................................15

Connecting directly to a telephone wall jack in Germany......................................................................16

Connecting to a computer with a modem...................................................................................................17

Connecting to a telephone ................................................................................................................................17

Using a digital phone service ............................................................................................................................18

Using Fax..................................................................................19

Loading original documents on the scanner glass............................................................................19

Loading original documents into the Automatic Document Feeder..........................................20

Sending a fax....................................................................................................................................................21

Sending a fax using the printer control panel.............................................................................................21

Sending a fax while listening to a call (On Hook Dial)..............................................................................21

Sending a broadcast fax at a scheduled time..............................................................................................21

Receiving a fax.................................................................................................................................................22

Receiving a fax automatically............................................................................................................................22

Receiving a fax manually.....................................................................................................................................22

Receiving a fax with an answering machine................................................................................................22

Forwarding faxes ...................................................................................................................................................22

Customizing dial settings............................................................................................................................22

Setting up the Address Book.............................................................................................................................22

Setting up a dialing prefix ..................................................................................................................................23

Setting up Caller ID ...............................................................................................................................................23

Setting the distinctive ring.................................................................................................................................23

Setting a fax manual answer code ..................................................................................................................23

Setting up to fax while behind a PBX .............................................................................................................24

Managing faxes...............................................................................................................................................24

Setting up a fax footer .........................................................................................................................................24

Printing fax activity reports................................................................................................................................24

Printing the Fax Settings List.............................................................................................................................24

Blocking junk faxes................................................................................................................................................24

Blocking unwanted changes to fax settings................................................................................................25

Ordering cartridges...............................................................26

Ordering print cartridges.............................................................................................................................26

Troubleshooting.....................................................................27

Using the printer troubleshooting software (Windows only)........................................................27

Setup troubleshooting.................................................................................................................................27

Incorrect language appears on the display..................................................................................................27

Power button is not lit .........................................................................................................................................27

Software did not install........................................................................................................................................27

Removing and reinstalling the software .......................................................................................................28

Fax troubleshooting......................................................................................................................................29

Cannot send or receive a fax .............................................................................................................................29

Can send but not receive faxes.........................................................................................................................30

Can receive but not send faxes.........................................................................................................................30

Printer receives a blank fax.................................................................................................................................31

Received fax has poor print quality.................................................................................................................31

Caller ID information is not displayed............................................................................................................31

Fax Error ....................................................................................................................................................................31

Fax Mode Unsupported.......................................................................................................................................31

Remote Fax Error....................................................................................................................................................32

Phone Line Busy.....................................................................................................................................................32

Phone Line Error.....................................................................................................................................................32

No Answer................................................................................................................................................................33

Failed to Connect...................................................................................................................................................33

Notices......................................................................................34

Edition notice...................................................................................................................................................34

Contents

Introduction

CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network.

Finding information about the printer

Publications

See the For

Quick Setup sheet Initial setup instructions.

Printed Networking Guide / Fax

Guide

Electronic User's Guide Complete instructions for using the printer. The electronic version

Windows Help Additional instructions for using the printer software on a Windows

Mac Help

Note: Your printer may not have support for Macintosh and may not have this Help.

Additional setup instructions.

Note: Your printer may not come with these publications.

installs automatically with the printer software.

operating system. The Help installs automatically with the programs.

1 Do one of the following:

• In Windows Vista, click .

• In Windows XP and earlier, click Start.

2 Click All Programs or Programs, and then select the printer

program folder from the list.

3 From the program, click Help to view the main page of the Help.

to view context-sensitive information.

Click

Additional instructions for using the printer software on a Macintosh operating system. The Help installs automatically with the applications.

1 From the Finder desktop, double-click the printer folder. 2 Double-click the application. 3 From the application, click Help on the menu bar to view the

main page of the Help.

Note: If you have several applications open, then make sure that the application that you want to use is the active application. The correct menu bar does not appear if the application is not active. Click the main screen to make it the active application.

to view context-sensitive information.

Click

Customer support

Description Where to find (North America) Where to find (rest of world)

Telephone support

Call us at

• US: 1-800-332-4120 – Monday–Friday (8:00 AM–

11:00 PM ET), Saturday (Noon– 6:00 PM ET)

• Canada: 1-800-539-6275 – Support in English: Monday–

Friday (8:00 AM–11:00 PM ET), Saturday (Noon–6:00 PM ET)

Telephone numbers and support hours vary by country or region.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.

– Support in French: Monday–

Friday (9:00 AM–7:00 PM ET)

• Mexico: 01-800-253-9627 – Monday–Friday (8:00 AM–

8:00 PM ET)

Note: Support numbers and times may change without notice. For the most recent telephone numbers available, see the printed warranty statement that came with your printer.

E-mail support

For e-mail support, visit our Web site:

www.lexmark.com.

1 Click SUPPORT. 2 Click Technical Support. 3 Select your printer family. 4 Select your printer model. 5 From the Support Tools section,

click e-Mail Support.

6 Complete the form, and then click

Submit Request.

E-mail support varies by country or region, and may not be available in some instances.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.

Introduction

Limited Warranty

Description Where to find (USA) Where to find (rest of world)

Limited Warranty Information

Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase.

To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at www.lexmark.com.

1 Click SUPPORT. 2 Click Warranty Information. 3 Click Statement of Limited

Warranty for Inkjet & All-In-One Printers.

Warranty information varies by country or region. See the printed warranty that came with your printer.

4 Scroll through the Web page to

view the warranty.

Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Introduction

Understanding the parts of the printer

R I N

I N

Use the To

Paper adjustment lever Adjust the paper guides.

Paper support Load paper.

Paper guides Keep paper straight when feeding.

Paper feed guard Prevent items from falling into the paper slot.

Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and

A4-size documents.

R I

Use the To

Automatic Document Feeder (ADF) tray Load original documents in the ADF.

Recommended for scanning, copying, or faxing multiple-page documents.

Note: Do not load postcards, photos, small items, or t hin media ( such as mag azine cl ippi ngs) int o the ADF. Place these items on the scanner glass.

Automatic Document Feeder (AD F) output

Hold documents as they exit from the ADF.

tray

Automatic Document Feeder (ADF) paper

Keep paper straight when feeding into the ADF.

guide

Printer control panel Operate the printer.

Paper exit tray Hold paper as it exits.

Memory card slots Insert a memory card.

Quick Connect laptop port

Note: Your printer model may not have this

port.

Connect a laptop computer to the printer using a USB cable.

Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.

Card reader light Check card reader status. The light blinks to indicate

that a memory card is being accessed.

PictBridge port Connect a PictBridge-enabled digital camera or a

flash drive to the printer.

Wi-Fi indicator

Note: Your printer model may not have

wireless capability and may not have this indicator.

Check wireless status:

• Off indicates that the printer is turned off, is

powering up, or is in Power Saver mode. In Power Saver mode, the power light pulses on and off.

• Orange

– indicates that the printer has not yet been configured for a wireless network.

– indicates that the printer is configured for an ad hoc connection, but is not communicating with another ad hoc device.

• Orange blinking indicates that the printer is

configured but is unable to communicate with the wireless network.

• Green indicates that the printer is connected to

a wireless network.

Understanding the parts of the printer

EXT

Use the To

LINE

LINE Port

Connect the printer to an active telephone line to send and receive faxes. The printer must be connected to a telephone line to receive incoming fax calls.

Note: Do not connect additional devices to the LINE port, and do not connect a DSL (digital subscriber line), ISDN (integrated services digital network), or cable modem to the printer.

Use the To

Top cover Access the scanner glass.

Scanner glass Scan and copy photos and documents.

Scanner unit

Print cartridge carrier Install, replace, or remove a print cartridge.

EXT Port

• Access the print cartridges.

• Remove paper jams.

Connect additional devices, such as a data/fax modem, telephone, or answering machine, to the printer. This connection method may not be available in all countries or regions.

Note: Remove the plug to access the port.

Power supply with port Connect the printer to a power source.

Rear USB port Connect the printer to a desktop computer

Internal wireless print server

Note: Your printer model may not have wireless

capability and may not have this print server.

using a USB cable.

Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.

Connect the printer to a wireless network.

Understanding the parts of the printer

Fax Setup

Getting the printer ready to fax

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.

Setting up the printer as a copier only or fax only

Use the following instructions if you do not want to connect the printer to a computer.

Note: If you want to connect the printer to a computer, use the setup documentation and the printer software CD that came with the printer.

1 Unpack the printer.

Note: Contents, such as the number of print cartridges, may vary by model.

6 Fax Guide

Note: Your printer model may not come with this publication.

7 Quick Setup sheet

8 Print cartridges

9 Stick-on overlays for your language

2 Remove tape and packing material from all areas of the printer.

3 Raise the printer control panel.

1 Power cord

2 Telephone cord

3 Printer software CD

4 USB cable or installation cable

Note: Your printer model may not come with a USB cable. Purchase a USB cable separately.

5 Networking Guide

Note: Your printer model may not come with this publication.

4 If a stick-on overlay for your language needs to be installed, peel off the covering from the back of the

overlays to expose the adhesive.

Fax Setup

5 Place the stick-on overlays on the recessed areas of the printer control panel, and then press down on

the stick-on overlays.

6 Extend the paper exit tray.

8 Load paper, and then pull up the paper adjustment lever to adjust the paper guides. The paper guides

should rest against the edges of the paper.

9 Connect the power cord to the printer.

7 Raise the paper support, and then press down on the paper adjustment lever to extend the paper

guides.

CAUTION—SHOCK HAZARD: Read the safety information included with this product before connecting power or making any cabling connections.

Fax Setup

10 If the printer does not automatically turn on, press .

11 If prompted, set the language.

13 Set the date and time.

a Using the keypad of the printer control panel, enter the month, day, and year, and then press

to save.

b Enter the time, and then press to save.

c Press the arrow buttons to choose a time format, and then press to save.

14 Set the fax number and fax name.

a Enter a fax number, and then press to save.

b Enter a fax name, and then press to save.

15 Open the printer, and then press down on the print cartridge carrier levers.

Press the arrow buttons until the language that you want appears, and then press .

12 If prompted, set the country/region.

Press the arrow buttons until the country or region that you want appears, and then press .

Fax Setup

16 Open the color cartridge foil, and then remove the cartridge from the pack.

17 If a storage unit is included, remove the color cartridge from the storage unit.

18 Remove the tape from the color print cartridge, insert the cartridge in the right carrier, and then close

the color cartridge carrier lid.

19 If a black print cartridge is included in the box contents, open the black cartridge foil, and then remove

the cartridge from the pack.

Note: You may need to purchase a black print cartridge separately.

20 Remove the tape from the black print cartridge, insert the cartridge in the left cartridge carrier, and

then close the black cartridge carrier lid.

Fax Setup

+ 23 hidden pages