Lexmark X5470, X5450, 5400 ALL-IN-ONE User Manual

5400 Series All-In-One

Setup Solutions

January 2007 www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

740 West New Circle Road Lexington, Kentucky 40550

Edition notice

January 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL,

INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product, visit the Lexmark Web site at www.lexmark.com.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.

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Setup Solutions

This guide contains information about:

• “Safety information” on page 3

• “Finding information about the printer” on page 3

• “Using the control panel buttons and menus” on page 6

• “Changing print cartridges” on page 15

• “Achieving better print quality” on page 17

• “Ordering supplies” on page 20

• “Setup troubleshooting” on page 21

• “Resetting to factory default settings” on page 24

• “Removing and reinstalling the software” on page 25

Safety information

Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord.

Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.

Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.

Use care when you replace a lithium battery.

CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced. Replace it only with the same or equivalent type of lithium battery. Do not recharge, disassemble, or incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.

Finding information about the printer

Setup

sheet

Description Where to find

The Setup sheet gives you instructions for setting up hardware and software.

You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.

Getting Started

Description Where to find

Setup Solutions

booklet

The Getting Started booklet gives you instructions for setting up hardware and software (on Windows operating systems) and some basic instructions for using the printer.

Note: If your printer supports Macintosh operating systems, see the Mac Help:

You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.

1 From the Finder desktop, double-click the Lexmark

5400 Series folder.

2 Double-click the printer Help icon.

The Setup Solutions booklet tells you how to solve printer setup problems.

Note: These documents do not ship with all printers. If you did not receive a Getting Started booklet or a Setup Solutions booklet, see the User's Guide instead.

User's Guide

Description Where to find

The User's Guide gives you instructions for using the printer and other information such as:

• Using the software (on Windows operating systems)

• Loading paper

• Printing

• Working with photos

• Scanning (if supported by your printer)

• Making copies (if supported by your printer)

• Faxing (if supported by your printer)

• Maintaining the printer

• Connecting the printer to a network (if supported by

your printer)

• Troubleshooting problems with printing, copying,

scanning, faxing, paper jams, and misfeeds

Note: If your printer supports Macintosh operating systems, see the Mac Help:

1 From the Finder desktop, double-click the Lexmark

5400 Series folder.

When you install the printer software, the User's Guide will be installed.

1 Click Start  Programs or All Programs  Lexmark

5400 Series.

2 Click User's Guide.

I f t h e l in k t o t h e User's Guide i s n ot o n y o ur d e sk t op , fo l l ow these instructions:

1 Insert the CD.

The installation screen appears.

Note: If necessary, click Start  Run, and then type D:\setup, where D is the letter of your CD-ROM drive.

2 Click View User's Guide (including Setup

Troubleshooting).

3 Click Yes.

An icon of the User's Guide appears on your desktop, and the User's Guide appears on the screen.

You can also find this document on the Lexmark Web site at www.lexmark.com.

2 Double-click the printer Help icon.

Help

Description Where to find

The Help gives you instructions for using the software, if your printer connects to a computer.

While in any Lexmark software program, click Help, Tips  Help, or Help  Help Topics.

Lexmark Solution Center

Description Where to find

The Lexmark Solution Center software is included on your CD. It installs with the other software, if your printer connects to a computer.

To access the Lexmark Solution Center:

1 Click Start  Programs or All Programs  Lexmark

5400 Series.

2 Select Lexmark Solution Center.

Customer support

Description Where to find (North America) Where to find (rest of world)

Telephone support

Call us at

• US: 1-800-332-4120

Monday–Friday (8:00 AM–11:00 PM EST)

Saturday (Noon–6:00 PM EST)

• Canada: 1-800-539-6275

Monday–Friday (9:00 AM–9:00 PM EST)

Saturday (Noon–6:00 PM EST)

Telephone numbers and support hours vary by country or region.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

• Mexico: 001-888-377-0063

Monday–Friday (8:00 AM–8:00 PM EST)

E-mail support

Note: Support numbers and times may

change without notice. For the most recent phone numbers available, see the printed warranty statement that shipped with your printer.

For e-mail support, visit our Web site:

www.lexmark.com.

1 Click CUSTOMER SUPPORT. 2 Click Technical Support. 3 Select your printer family. 4 Select your printer model. 5 From the Support Tools section, click e-

Mail Support.

6 Complete the form, and then click Submit

Request.

E-mail support varies by country or region, and may not be available in some instances.

Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.

Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.

Limited Warranty

Description Where to find (US) Where to find (rest of world)

Limited Warranty Information

Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase.

To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at

www.lexmark.com.

1 Click CUSTOMER SUPPORT. 2 Click Warranty Information.

Warranty information varies by country or region. See the printed warranty that shipped with your printer.

3 From the Statement of Limited

Warranty section, click Inkjet & All-In-One Printers.

4 Scroll through the Web page to view

the warranty.

Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Using the control panel buttons and menus

Using the control panel

The display shows:

• Printer status

• Messages

• Menus

Press To

• Turn the printer on and off.

• Stop the print, copy, scan, or fax process.

Copy Mode Access the copy default screen and make copies.

Note: The mode is selected when the button light is on.

Scan Mode Access the scan default screen and scan documents.

Note: The mode is selected when the button light is on.

Fax Mode Access the fax default screen and send faxes.

Note: The mode is selected when the button light is on.

Photo Card Access the photo default screen and print photos.

Note: The mode is selected when the button light is on.

Resize

• In Copy mode: Change the size of a copy.

• In Photo Card mode: Change the size of a photo.

Lighter / Darker Adjust the brightness of a copy, fax, or photo.

Display the Copy, Scan, Fax, or Photo Card menu, depending on which mode is selected.

Press To

• Return to the previous screen.

• Delete a letter or number.

• Decrease a number.

• Delete a letter or number.

• Scroll through menus, submenus, or settings on the display.

• Select a menu or submenu item that appears on the display.

• Feed or eject paper.

• Increase a number.

• Enter a space between letters or numbers.

• Scroll through menus, submenus, or settings on the display.

• Cancel a print, copy, scan, or fax job in progress.

• Clear a fax number or end a fax transmission and return to the fax default screen.

• Exit a menu or submenu, and return to the default copy, scan, fax, or photo card screen.

• Clear current settings or error messages, and return to default settings.

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