Finding information about the printer...........................................................................................................................5
Understanding the parts of the printer........................................7
Understanding the parts of the printer..........................................................................................................................7
Getting the printer ready to fax........................................................................................................................................9
Using an RJ11 adapter .....................................................................................................................................................................9
Choosing a fax connection.......................................................................................................................................................... 12
Connecting to an answering machine .................................................................................................................................... 13
Connecting directly to a telephone wall jack ....................................................................................................................... 14
Connecting directly to a telephone wall jack in Germany............................................................................................... 14
Connecting to a computer with a modem............................................................................................................................ 16
Connecting to a telephone ......................................................................................................................................................... 17
Setting up to fax while behind a PBX ...................................................................................................................................... 18
Using a digital phone service ..................................................................................................................................................... 18
Using Fax............................................................................................19
Loading original documents on the scanner glass.................................................................................................19
Loading original documents into the Automatic Document Feeder...............................................................20
Sending a fax.........................................................................................................................................................................22
Entering a fax number .................................................................................................................................................................. 22
Sending a fax using the software.............................................................................................................................................. 23
Sending a fax using the control panel .................................................................................................................................... 23
Sending a fax while listening to a call (On Hook Dial)....................................................................................................... 24
Sending a broadcast fax at a scheduled time....................................................................................................................... 24
Receiving a fax......................................................................................................................................................................25
Receiving a fax manually.............................................................................................................................................................. 25
Setting a fax manual answer code............................................................................................................................................ 25
Using Caller ID from the control panel ................................................................................................................................... 25
Using Caller ID from the software............................................................................................................................................. 26
Receiving a fax automatically ..................................................................................................................................................... 26
Receiving a fax with an answering machine......................................................................................................................... 26
Using the Phone Book.......................................................................................................................................................28
Using the control panel Phone Book....................................................................................................................................... 28
Using the computer Phone Book.............................................................................................................................................. 28
Customizing settings using the Fax Setup Utility ............................................................................................................... 29
Understanding the Fax menu .................................................................................................................................................... 31
Setting Auto Answer to on .......................................................................................................................................................... 32
Setting up a fax header................................................................................................................................................................. 32
Setting up a fax footer .................................................................................................................................................................. 33
Blocking unwanted changes to fax settings ......................................................................................................................... 35
Using the Fax Solutions Software ............................................................................................................................................. 35
Setting up a dialing prefix ........................................................................................................................................................... 36
Setting the distinctive ring .......................................................................................................................................................... 36
Setting the number of rings before receiving a fax automatically ............................................................................... 37
Setting up Speed Dial.................................................................................................................................................................... 37
Incorrect language appears on the display........................................................................................................................... 40
Power button is not lit .................................................................................................................................................................. 40
Software does not install.............................................................................................................................................................. 41
Removing and reinstalling the software ................................................................................................................................ 42
Cannot send or receive a fax....................................................................................................................................................... 43
Can send but not receive faxes.................................................................................................................................................. 45
Can receive but not send faxes.................................................................................................................................................. 46
Printer receives a blank fax.......................................................................................................................................................... 47
Received fax has poor print quality.......................................................................................................................................... 47
Caller ID information is not displayed ..................................................................................................................................... 47
Phone Line Busy .............................................................................................................................................................................. 49
Phone Line Error.............................................................................................................................................................................. 50
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications
(RJ-11) cord when connecting this product to the public switched telephone network.
Finding information about the printer
Publications
See theFor
Quick Setup sheetInitial setup instructions that came with the printer.
Printed Getting Started guideAdditional setup instructions that came with the printer.
Note: Not all products come with printed publications.
Electronic User's GuideComplete instructions for using the printer. The electronic version installs
automatically with the printer software.
Customer support
DescriptionWhere to find (North America)Where to find (rest of world)
Note: Support numbers and times may change
without notice. For the most recent telephone
numbers available, see the printed warranty
statement that came with your printer.
Telephone numbers and support hours vary by
country or region.
Visit our Web site at www.lexmark.com. Select
a country or region, and then select the
Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed warranty
that came with your printer.
Introduction
5
DescriptionWhere to find (North America)Where to find (rest of world)
E-mail support
For e-mail support, visit our Web site:
www.lexmark.com.
1 Click CUSTOMER SUPPORT.
2 Click Technical Support.
3 Select your printer family.
4 Select your printer model.
5 From the Support Tools section, click e-Mail
Support.
E-mail support varies by country or region, and
may not be available in some instances.
Visit our Web site at www.lexmark.com. Select
a country or region, and then select the
Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed warranty
that came with your printer.
6 Complete the form, and then click Submit
Request.
Limited Warranty
DescriptionWhere to find (USA)Where to find (rest of world)
Limited Warranty Information
Lexmark International, Inc. furnishes a
limited warranty that this printer will
be free of defects in materials and
workmanship for a period of 12
months after the original date of
purchase.
To view the limitations and conditions of this
limited warranty, see the Statement of
Limited Warranty included with this printer,
or set forth at www.lexmark.com.
1 Click CUSTOMER SUPPORT.
2 Click Warranty Information.
3 From the Statement of Limited
Warranty information varies by
country or region. See the printed
warranty that came with your
printer.
4 Scroll through the Web page to view the
warranty.
Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact customer support so that they may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Introduction
6
Understanding the parts of the printer
Understanding the parts of the printer
Use theTo
PictBridge portConnect a PictBridge-enabled digital camera or a flash drive to
1
the printer.
Memory card slotsInsert a memory card.
2
Control panelOperate the printer.
3
4Paper exit trayHold paper as it exits.
Automatic Document Feeder (ADF) paper guide Keep paper straight when feeding into the ADF.
5
6Automatic Document Feeder (ADF)Scan, copy, or fax multiple-page letter-, legal-, and A4-size
documents.
Automatic Document Feeder (ADF) exit trayHold paper as it exits the ADF.
7
8Paper guideKeep paper straight when feeding.
Paper supportLoad paper.
9
10Automatic Document Feeder (ADF) paper stop
• Stop paper as it exits the ADF.
• Support A4- and legal-size paper as it exits the ADF.
Scanner glassCopy, scan, fax, or remove an item.
11
Top coverAccess the scanner glass.
12
Understanding the parts of the printer
7
Use theTo
1Scanner unitAccess the print cartridges.
Print cartridge carrierInstall, replace, or remove a print cartridge.
2
3USB portConnect the printer to a computer using a USB cable.
EXT portC on n e c t a d d i ti o n al d e vi c e s , s u c h a s a da t a / fa x m od e m , te l e ph o n e, o r a ns w e ri n g ma c h i ne
4
to the printer.
Note: Remove the plug to access the port.
LINE portConnect the printer to an active telephone line to send and receive faxes. The printer
5
must be connected to this telephone line to receive incoming fax calls.
Note: Do not connect additional devices to the LINE port, and do not connect a DSL
(digital subscriber line), ISDN (integrated services digital network), or cable modem to
the printer.
6Power supply with port Connect the printer to a power source.
Understanding the parts of the printer
8
Fax Setup
Getting the printer ready to fax
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning
storm.
Using an RJ11 adapter
Country/region
• United Kingdom
• Ireland
• Finland
• Norway
• Denmark
To connect your printer to an answering machine or other telecommunications equipment, use the telephone line
adapter included in the box with the printer.
1 Connect one end of the telephone cord into the Line port of the printer.
2 Connect the adapter to the telephone line that came with the printer.
• Italy
• Sweden
• Netherlands
• France
• Portugal
Note: The UK adapter is shown. Your adapter may look different, but it will fit the telephone outlet used in your
location.
3 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter.
Fax Setup
9
If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the
equipment:
1 Remove the plug from the EXT port on the back of the printer.
Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the
adapter, as shown, will not function properly.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or
receiving a fax.
Country/region
• Saudi Arabia
• United Arab Emirates
• Egypt
• Bulgaria
• Czech Republic
• Belgium
• Australia
• South Africa
• Israel
• Hungary
• Poland
• Romania
• Russia
• Slovenia
• Spain
• Turkey
• Greece
Fax Setup
10
To connect an answering machine or other telecommunications equipment to the printer:
1 Remove the plug from the back of the printer.
Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by
the adapter, as shown, will not function properly.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or
receiving a fax.
Country/region
• Germany
• Austria
• Switzerland
Fax Setup
11
There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer.
Note: Do n ot r emo ve t he p lug . If you remo ve it, ot her tele com mun ica tio ns d evi ces in y our hom e (s uch as teleph one s
or answering machines) may not work.
Choosing a fax connection
You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. If
problems occur, see “Setup Troubleshooting” on page 40.
Note: The printer is an analog device that works best when directly connected to the wall jack. Other devices (such
as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the
setup steps. If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is
required.
You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and
receive faxes.
You can connect the printer to other equipment. See the following table to determine the best way to set up the
printer.
EquipmentBenefitsSee this section
• The printer
• A telephone cord
• The printer
• A telephone
• Two telephone cords
• The printer
• A telephone
Send and receive faxes without using a
computer.
• Use the fax line as a normal telephone line.
• Send and receive faxes without using a
computer.
Receive both incoming voice messages and
faxes.
“Connecting directly to a telephone wall
jack” on page 14
“Connecting to a telephone” on
page 17
“Connecting to an answering machine”
on page 13
• An answering machine
• Three telephone cords
• The printer
• A telephone
• A computer modem
• Three telephone cords
Send faxes using the computer or the printer. “Connecting to a computer with a
modem” on page 16
Fax Setup
12
Connecting to an answering machine
Connect an answering machine to the printer to receive both incoming voice messages and faxes.
Note: Setup steps may vary depending on your country or region. For more information on connecting the printer
to telecommunications equipment, see the related topic, “Using an RJ11 adapter.”
1 Make sure you have the following:
• A telephone
• An answering machine
• Three telephone cords
• A telephone wall jack
2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall
jack.
3 Remove the protective plug from the EXT port of the printer.
4 Connect a second telephone cord from the telephone to the answering machine.
Fax Setup
13
5 Connect a third telephone cord from the answering machine to the EXT port of the printer.
Connecting directly to a telephone wall jack
Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer.
1 Make sure you have a telephone cord and a telephone wall jack.
2 Connect one end of the telephone cord into the LINE port of the printer.
3 Connect the other end of the telephone cord into an active telephone wall jack.
Connecting directly to a telephone wall jack in Germany
Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer.
1 Make sure you have a telephone cord (provided with the product) and a telephone wall jack.
2 Connect one end of the telephone cord into the LINE port of the printer.
Fax Setup
14
3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack.
4 If you would like to use the same line for both fax and telephone communication, connect a second telephone
line (not provided) between the telephone and the F slot of an active telephone wall jack.
5 If you would like to use the same line for recording messages on your answering machine, connect a second
telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
Fax Setup
15
Connecting to a computer with a modem
Connect the printer to a computer with a modem to send faxes from the software application.
Note: Setup steps may vary depending on your country or region. For more information on connecting the printer
to telecommunications equipment, see the related topic, “Using an RJ11 adapter.”
1 Make sure you have the following:
• A telephone
• A computer with a modem
• Two telephone cords
• A telephone wall jack
2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack.
3 Remove the protective plug from the EXT port of the printer.
4 Connect a second telephone cord from the computer modem to the EXT port of the printer.
Fax Setup
16
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