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X500n, X502n
User's Guide
April 2007 www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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Contents
Safety information.........................................................................................................9
Learning about the printer..........................................................................................10
Configured models............................................................................................................................10
Understanding the control panel.......................................................................................................13
Getting the printer ready to fax..........................................................................................................16
Choosing a fax connection .........................................................................................................................16
Using an RJ11 adapter...............................................................................................................................16
Connecting directly to a telephone wall jack...............................................................................................19
Connecting directly to a telephone wall jack in Germany........................................................................... 20
Connecting to a telephone.......................................................................................................................... 21
Connecting to an answering machine ........................................................................................................22
Connecting to a computer with a modem...................................................................................................24
Setting the outgoing fax name and number................................................................................................25
Setting the date .......................................................................................................................................... 25
Setting the time........................................................................................................................................... 26
Installing options.........................................................................................................27
Installing a 530-sheet drawer............................................................................................................27
Securing the 530-sheet drawer to the printer....................................................................................28
Attaching cables................................................................................................................................29
Loading paper and specialty media...........................................................................31
Loading trays.....................................................................................................................................31
Converting the standard tray to a legal-size tray...............................................................................34
Setting the Paper Type......................................................................................................................37
Setting up the standard exit bin.........................................................................................................37
Linking trays......................................................................................................................................38
Paper and specialty media guide...............................................................................39
Paper guidelines................................................................................................................................39
Paper characteristics..................................................................................................................................39
Unacceptable paper ................................................................................................................................... 40
Selecting paper........................................................................................................................................... 40
Selecting preprinted forms and letterhead..................................................................................................40
Using letterhead................................................................................................................................40
Using transparencies.........................................................................................................................41
Using envelopes................................................................................................................................41
Using labels.......................................................................................................................................42
Using card stock................................................................................................................................43
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Storing paper.....................................................................................................................................43
Supported paper sizes, types, and weights.......................................................................................44
Supported paper sizes................................................................................................................................44
Supported paper types ...............................................................................................................................45
Supported paper weights............................................................................................................................46
Paper capacities.........................................................................................................................................46
Printing.........................................................................................................................48
Installing printer software...................................................................................................................48
Printing a document from Windows...................................................................................................48
Printing a document from a Macintosh computer..............................................................................48
Printing the configuration page..........................................................................................................48
Printing the demo page.....................................................................................................................49
Canceling a print job..........................................................................................................................49
Canceling a print job from the control panel............................................................................................... 49
Canceling a print job from the Windows taskbar ........................................................................................49
Canceling a print job from the Windows desktop .......................................................................................49
Canceling a print job from Mac OS 9..........................................................................................................49
Canceling a print job from Mac OS X ......................................................................................................... 50
Copying.........................................................................................................................51
Making a copy...................................................................................................................................51
Customizing copy settings.................................................................................................................51
Selecting a paper tray for copies................................................................................................................ 51
Selecting a paper size for copies................................................................................................................ 52
Reducing or enlarging copies..................................................................................................................... 52
Copying multiple pages onto a single sheet...............................................................................................53
Adjusting copy quality.................................................................................................................................53
Making a copy lighter or darker .................................................................................................................. 53
Collating copies .......................................................................................................................................... 54
Canceling a copy job.........................................................................................................................54
Scanning.......................................................................................................................55
Scanning a document using the computer........................................................................................55
Scanning documents directly to other applications...........................................................................56
Scanning text for editing....................................................................................................................56
Customizing scan settings using the computer.................................................................................56
Scanning clear images from magazines or newspapers...................................................................58
Scanning to a computer over the network.........................................................................................58
Setting up the scan directory.............................................................................................................59
Searching the scan directory.............................................................................................................59
Canceling a scan job.........................................................................................................................59
Customizing scan settings from the control panel.............................................................................59
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Changing the Document Size setting ......................................................................................................... 59
Adjusting the scan resolution......................................................................................................................59
Making a scanned image lighter or darker ................................................................................................. 60
Faxing...........................................................................................................................61
Sending a fax.....................................................................................................................................61
Sending a fax using the ADF...................................................................................................................... 61
Sending a fax using the scanner glass....................................................................................................... 62
Sending a broadcast fax............................................................................................................................. 62
Canceling a broadcast fax.......................................................................................................................... 62
Sending a fax while listening to a call (On Hook Dial)................................................................................ 63
Sending a fax at the end of a conversation ................................................................................................63
Canceling a fax job.....................................................................................................................................63
Receiving a fax..................................................................................................................................64
Understanding the fax receive modes........................................................................................................64
Setting the fax receive mode...................................................................................................................... 64
Receiving a fax at the end of a conversation..............................................................................................64
Receiving a fax from an extension telephone............................................................................................. 65
Adjusting fax activity report settings..................................................................................................65
Printing fax activity reports................................................................................................................65
Setting up Quick Dial numbers..........................................................................................................65
Printing the Quick Dial list..................................................................................................................66
Setting up Speed Dial numbers.........................................................................................................66
Printing the Speed Dial list................................................................................................................66
Understanding the dialing options.....................................................................................................67
Customizing dial settings...................................................................................................................67
Setting the dialing mode............................................................................................................................. 67
Adjusting the volume ..................................................................................................................................67
Setting the number of rings before receiving a fax automatically............................................................... 68
Setting up to fax while behind a PBX ......................................................................................................... 68
Customizing fax settings....................................................................................................................69
Making a fax lighter or darker..................................................................................................................... 69
Changing the fax resolution........................................................................................................................69
Setting up real time fax transmission.......................................................................................................... 70
Selecting a paper tray for incoming faxes .................................................................................................. 70
Reducing the print size of an incoming fax.................................................................................................70
Clearing jams...............................................................................................................71
Avoiding jams....................................................................................................................................71
Understanding jam messages and locations.....................................................................................71
Clearing Tray 1 jams.........................................................................................................................73
Clearing Tray 2 jams.........................................................................................................................75
Clearing jams behind the rear door...................................................................................................76
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Paper jam in the ADF........................................................................................................................77
Understanding printer menus.....................................................................................81
Menus list..........................................................................................................................................81
Copy Settings menu..........................................................................................................................81
Scan Settings menu..........................................................................................................................83
Fax Settings menu.............................................................................................................................84
Fax Directory menu...........................................................................................................................86
Machine Settings menu.....................................................................................................................87
Network Settings menu.....................................................................................................................90
Reports Print menu............................................................................................................................90
Admin Settings menu........................................................................................................................91
Understanding printer messages...............................................................................94
List of status and error messages.....................................................................................................94
Maintaining the printer................................................................................................99
Storing supplies.................................................................................................................................99
Conserving toner...............................................................................................................................99
Cleaning the printer...........................................................................................................................99
Cleaning the exterior of the printer .............................................................................................................99
Cleaning the scanner glass ......................................................................................................................100
Cleaning the dust-proof glass...................................................................................................................101
Ordering supplies............................................................................................................................106
Ordering toner cartridges..........................................................................................................................106
Ordering a fuser........................................................................................................................................107
Ordering a photodeveloper cartridge........................................................................................................107
Ordering a waste toner bottle ...................................................................................................................107
Moving the printer............................................................................................................................107
Before moving the printer .........................................................................................................................107
Locking the scanner ................................................................................................................................. 108
Removing the printer from the 530-sheet drawer..................................................................................... 109
Moving the printer to another location ......................................................................................................112
Setting the printer up in a new location .................................................................................................... 112
Administrative support..............................................................................................114
Locking the administrator menus.....................................................................................................114
Changing the administrator menus password.................................................................................114
Adjusting Power Saver....................................................................................................................114
Restoring factory default settings....................................................................................................115
Setting the Default mode.................................................................................................................115
Turning on Auto Clear.....................................................................................................................116
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Using the Embedded Web Server...................................................................................................116
Troubleshooting.........................................................................................................117
Online customer support.................................................................................................................117
Checking an unresponsive printer...................................................................................................117
Solving printing problems................................................................................................................117
Multiple-language PDFs do not print ........................................................................................................ 117
Control panel display is blank................................................................................................................... 117
Jobs do not print.......................................................................................................................................117
Job takes longer than expected to print.................................................................................................... 118
Tray linking does not work........................................................................................................................118
Unexpected page breaks occur................................................................................................................ 118
Solving copy problems....................................................................................................................119
Copier does not respond ..........................................................................................................................119
Scanner unit does not close .....................................................................................................................119
Poor copy quality......................................................................................................................................119
Partial document or photo copies .............................................................................................................120
Solving scan problems....................................................................................................................121
Scanner does not respond ....................................................................................................................... 121
Scan was not successful ..........................................................................................................................121
Scanning takes too long or freezes the computer .................................................................................... 121
Poor scanned image quality ..................................................................................................................... 121
Partial document or photo scans .............................................................................................................. 122
Cannot scan from a computer ..................................................................................................................122
Solving fax problems.......................................................................................................................122
Cannot send or receive a fax.................................................................................................................... 122
Can send but not receive faxes................................................................................................................124
Can receive but not send faxes................................................................................................................125
Received fax has poor print quality ..........................................................................................................125
Solving option problems..................................................................................................................126
Option does not operate correctly or quits after it is installed................................................................... 126
Drawers .................................................................................................................................................... 126
Solving paper feed problems...........................................................................................................127
Paper frequently jams...............................................................................................................................127
Paper jam message remains after jam is cleared ....................................................................................127
Solving print quality problems..........................................................................................................127
Repeating defects..................................................................................................................................... 127
Color misregistration................................................................................................................................. 128
Light colored line, white line, or incorrectly colored line ...........................................................................128
Smeared vertical print...............................................................................................................................128
Streaked horizontal lines ..........................................................................................................................129
Streaked vertical lines .............................................................................................................................. 129
Print is too light.........................................................................................................................................130
Print irregularities...................................................................................................................................... 130
Print is too dark......................................................................................................................................... 131
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Transparency print quality is poor ............................................................................................................131
Gray background......................................................................................................................................131
Uneven print density.................................................................................................................................132
Ghost images ........................................................................................................................................... 132
Incorrect margins......................................................................................................................................132
Skewed print.............................................................................................................................................132
Blank pages..............................................................................................................................................133
Clipped images.........................................................................................................................................133
Solid color pages......................................................................................................................................134
Paper curl ................................................................................................................................................. 134
Toner specks............................................................................................................................................134
Toner rubs off ........................................................................................................................................... 135
FAQ about color printing..................................................................................................................135
Contacting Customer Support.........................................................................................................136
Notices........................................................................................................................137
Edition notice...................................................................................................................................137
Power consumption.........................................................................................................................143
Index............................................................................................................................146
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Safety information
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched
telephone network.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use
of other replacement parts.
CAUTION: Make sure that all external connections (such as Ethernet and telephone system connections) are
properly installed in their marked plug-in ports.
This product uses a laser.
CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may
result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting
print media to avoid the possibility of harmful emissions.
This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental
considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries
Alliance: www.eiae.org.
This symbol indicates the presence of a hot surface or component.
CAUTION: To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
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Learning about the printer
Configured models
Basic model
The following illustrations show the basic printer model.
1 Automatic Document Feeder (ADF)
2 Paper guides
3 ADF paper support
4 Scanner cover
5 Control panel
6 Paper support
7 Standard exit bin
8 Standard 250-sheet tray (Tray 1)
9 Scanner glass
10 Scanner lock
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11 Rear hinges
12 Power switch
13 Power supply port
14 Ethernet port
15 USB port
16 EXT port
17 LINE port
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Fully configured model
The following illustration shows the fully configured printer model. The basic model can be fully configured by adding
a 530-sheet drawer. The asterisk (*) indicates the drawer is optional.
1 Optional 530-sheet drawer (Tray 2)*
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Understanding the control panel
Control panel item Description
Quick access panel The buttons on the quick access panel provide direct access to pre-programmed fax
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numbers and scan destinations.
• Up to 20 entries can be stored in the Quick Dial directory for one-touch access to
fax numbers.
Note: You can set up Quick Dial entries using the control panel.
• Up to 20 entries can be stored in the One Touch Button directory for one-touch
access to e-mail addresses, FTP destinations, or computer destinations.
Note: You can set up One Touch Button entries using the Embedded Web Server.
Redial / Pause
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• Dial the last fax number entered (redial).
• Insert a three-second pause in the number to be dialed to wait for an outside line
or get through an automated answering system.
Hook Toggle the phone line on (for manual faxing) or off (for automatic faxing).
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Reduce / Enlarge Adjust the size of a copied document as compared to its original size (25%–400%).
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Lighter / Darker Increase or decrease the intensity of an image when copying or scanning.
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Copy Activate Copy mode.
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Scan Activate Scan mode.
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Control panel item Description
Fax Activate Fax mode.
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Note: The Fax function is not available on all models.
Image quality Access the copy, scan, and fax quality options.
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Directory Access pre-programmed fax numbers and scan destinations.
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• Up to 50 entries can be stored in the Speed Dial directory.
• Up to 20 entries can be stored in the Scan directory.
Shift
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Access Quick Dial numbers 11–20 by pressing the Shift button and then pressing the
Quick Dial button that corresponds to the number you want to access.
Control panel item Description
Display Shows messages describing the current state of the printer and indicating possible
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printer problems you must resolve
Keypad In Copy mode: Enter the number of copies or prints you want to make.
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In Fax mode:
• Enter fax numbers.
• Select letters when creating a Speed Dial list.
• Type numbers to enter or edit the date and time shown on the display.
Stop / Clear Reset the printer when performing an action, or return the printer to Ready when
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navigating the menus.
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Control panel item Description
Black Start Start copying or scanning in black and white.
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Color Start Start copying or scanning in color.
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Select Accept menu selections and settings.
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Navigation buttons
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• Press or to scroll through menu lists.
• When Ready appears on the display, press or to enter the menus.
Back Return to the previous menu.
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Getting the printer ready to fax
The following connection methods may not be applicable in all countries or regions.
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical
or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Choosing a fax connection
You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem.
Note: The printer is an analog device that works best when directly connected to the wall jack. Other devices (such
as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the
setup steps. If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter)
is required.
You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and
receive faxes.
You can connect the printer to other equipment. See the following table to determine the best way to set up the
printer.
Equipment Benefits
• The printer
• A telephone cord
• The printer
• A telephone
• Two telephone cords
• The printer
• A telephone
• An answering machine
• Three telephone cords
• The printer
• A telephone
• A computer modem
• Three telephone cords
Using an RJ11 adapter
Country/region
• United Kingdom
• Ireland
• Finland
• Norway
• Denmark
Send and receive faxes without using a computer.
• Use the fax line as a normal telephone line.
• Send and receive faxes without using a computer.
Receive both incoming voice messages and faxes.
Send faxes using the computer or the printer.
• Italy
• Sweden
• Netherlands
• France
• Portugal
To connect your printer to an answering machine, telephone, or other telecommunications equipment, use the
telephone line adapter included in the box with the printer in some countries or regions.
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Note: If you have DSL, do not connect the printer using a splitter because the fax feature may not work correctly.
1 Connect the adapter to the telephone cord that came with the printer.
Note: The UK adapter is shown. Your adapter may look different, but it will fit the telephone outlet used in your
location.
2 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter.
If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the
equipment:
1 Remove the plug from the EXT port on the back of the printer.
Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the
adapter, as shown, will not function properly.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
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Warning: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.
Country/region
• Saudi Arabia
• United Arab Emirates
• Egypt
• Bulgaria
• Czech Republic
• Belgium
• Australia
• South Africa
• Israel
• Hungary
• Poland
• Romania
• Russia
• Slovenia
• Spain
• Turkey
• Greece
To connect a telephone, an answering machine, or other telecommunications equipment to the printer:
1 Remove the plug from the back of the printer.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the
adapter, as shown, will not function properly.
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Country/region
• Germany
• Austria
• Switzerland
There is a plug installed in the EXT port
printer.
Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones
or answering machines) may not work.
of the printer. This plug is necessary for the proper functioning of the
Connecting directly to a telephone wall jack
Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a
computer.
1 Make sure you have a telephone cord and a telephone wall jack.
2 Connect one end of the telephone cord into the LINE port of the printer.
3 Connect the other end of the telephone cord into an active telephone wall jack.
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Connecting directly to a telephone wall jack in Germany
Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer.
Note: In Germany (and some other countries), the printer ships with a special RJ-11 plug in the EXT port. Do not
remove the RJ-11 plug. It is required for both the fax and telephone to work properly.
1 Make sure you have a telephone cord (provided with the product) and a telephone wall jack.
2 Connect one end of the telephone cord into the LINE port of the printer.
3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack.
4 If you would like to use the same line for both fax and telephone communication, connect a second telephone
line (not provided) between the telephone and the F slot of an active telephone wall jack.
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5 If you would like to use the same line for recording messages on your answering machine, connect a second
telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
Connecting to a telephone
Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever
your telephone is located to make copies or to send and receive faxes without using a computer.
Note: Setup steps may vary depending on your country or region.
1 Make sure you have the following:
• A telephone
• Two telephone cords
• A telephone wall jack
2 Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack.
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3 Remove the protective plug from the EXT port of the printer.
4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer.
Connecting to an answering machine
Connect an answering machine to the printer to receive both incoming voice messages and faxes.
Note: Setup steps may vary depending on your country or region.
1 Make sure you have the following:
• A telephone
• An answering machine
• Three telephone cords
• A telephone wall jack
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2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall
jack.
3 Remove the protective plug from the EXT port of the printer.
4 Connect a second telephone cord from the telephone to the answering machine.
5 Connect a third telephone cord from the answering machine to the EXT port of the printer.
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Connecting to a computer with a modem
Connect the printer to a computer with a modem to send faxes from the software program.
Note: Setup steps may vary depending on your country or region.
1 Make sure you have the following:
• A telephone
• A computer with a modem
• Three telephone cords
• A telephone wall jack
2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack.
3 Remove the protective plug from the EXT port of the printer.
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4 Connect a second telephone cord from the telephone to the computer modem.
5 Connect a third telephone cord from the computer modem to the EXT port of the printer.
Setting the outgoing fax name and number
To have the designated fax name and fax number printed on outgoing faxes:
1 From the control panel, press .
2 Press or repeatedly until Admin Settings appears, and then press .
3 Press or repeatedly until User Settings appears, and then press .
4 Press or repeatedly until User Fax # appears, and then press .
5 Use the keypad to enter the fax number, and then press .
6 Press or repeatedly until User Name appears, and then press .
7 Use the keypad to type the user name, and then press .
8 Press to return to the Ready state.
Setting the date
You can set the date so that the correct date is printed on every fax you send. If there is a power failure, you may
have to reset the date. To set the date:
1 From the control panel, press .
2 Press or repeatedly until Admin Settings appears, and then press .
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3 Press or repeatedly until Date/Time Setup appears, and then press .
4 Press or repeatedly until Date Setting appears, and then press .
5 Press or repeatedly until Year, Month, Date, or Date Format appears, and then press .
6 Press or repeatedly, or use the keypad, to adjust the date item selected, and then press .
7 Press to adjust another date item; otherwise, press to return to the Ready state.
Setting the time
You can set the time so that the correct time is printed on every fax you send. If there is a power failure, you may
have to reset the time. To set the time:
1 From the control panel, press .
2 Press or repeatedly until Admin Settings appears, and then press .
3 Press or repeatedly until Date/Time Setup appears, and then press .
4 Press or repeatedly until Time Setting appears, and then press .
5 Press or repeatedly until Time Format, Hour, or Minute appears, and then press .
6 Press or repeatedly, or use the keypad, to adjust the time item selected, and then press .
7 To adjust another time item, press , otherwise press to return to the Ready state.
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Installing options
Installing a 530-sheet drawer
The printer supports one optional drawer which allows an additional 530 sheets of paper to be loaded.
CAUTION: If you are installing a 530-sheet drawer after setting up the printer, turn the printer off, and unplug
the power cord before continuing.
1 Unpack the 530-sheet drawer, and remove any packing material.
2 Place the drawer in the location chosen for the printer.
3 Align the printer with the 530-sheet drawer, and lower the printer into place.
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Securing the 530-sheet drawer to the printer
1 Align one bracket with the hole on the right side of the printer as shown. Press the bracket flat against the printer,
and then tighten the thumbscrew.
2 Starting at the front of the printer, push the right side cover onto the printer, fitting each slot on the cover over
its corresponding tab on the drawer in order to cover the gap between the printer and the drawer.
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3 Align the other bracket with the hole on the left side of the printer as shown. Press the bracket flat against the
printer, and then tighten the thumbscrew.
4 Starting at the front of the printer, push the left side cover onto the printer, fitting each slot on the cover over its
corresponding tab on the drawer in order to cover the gap between the printer and the drawer.
Attaching cables
Connect the printer to the computer using a USB cable or an Ethernet cable.
• A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the
printer.
• Connect the Ethernet cable to the Ethernet port shown.
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Ethernet port
1
USB symbol
2
USB port
3
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Loading paper and specialty media
This section shows how to load the standard tray (250-sheet tray) and the optional 530-sheet tray which is part of
the optional 530-sheet drawer. It also includes information about the standard exit bin.
Loading trays
The printer has two trays to select from: the standard tray (Tray 1), also known as the 250-sheet tray, and the optional
530-sheet tray (Tray 2), which is part of the 530-sheet drawer and fits into the support unit. Load the paper or specialty
media used for the majority of print jobs in Tray 1. Proper paper loading prevents jams and facilitates trouble-free
printing.
Note: Tray 1 can be used as a letter-size tray or may be extended to a legal-size tray.
Load the standard tray or optional trays in the same way. The width and length guide tabs look different; however,
all of them squeeze and move in the same manner.
1 Grasp the handle, and pull the tray out. Remove the tray completely.
Note: Do not remove trays while a job prints or while Please Wait blinks on the display. Doing so may cause
a jam.
2 Squeeze the length guide tabs together as shown. Slide the guide to the correct position for the paper size being
loaded.
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Note: Notice the size indicators on the bottom of the tray on both sizes of the guide. Use these indicators for
help positioning the guide.
This second illustration shows the tabs and size indicators for the optional 530-sheet tray.
3 Squeeze the width guide tabs together as shown, and slide the width guide to the correct position for the paper
size being loaded.
Note: Notice the size indicators on the bottom left of the tray. Use these indicators for help positioning the guide.
Notice the load line label on the side of the tray which indicates the maximum stack height for your paper.
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This second illustration shows the tabs, the size indicators, and the load line for the optional 530-sheet tray.
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
5 Load the paper stack with the recommended print side faceup. Load the stack toward the back of the tray as
shown.
When loading preprinted letterhead, place the header toward the rear of the tray.
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6 Align the tray, and insert it.
Converting the standard tray to a legal-size tray
The standard tray (Tray 1), also known as the 250-sheet tray, can be extended to make the 250-sheet legal-size
tray (Tray 1).
Note: Not all models come with a universal tray. You may need to purchase a legal-size tray separately.
To extend the standard tray:
1 Grasp the handle, and pull the tray out. Remove the tray completely.
Note: Do not remove trays while a job prints or while Please Wait blinks on the display. Doing so may cause
a jam.
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2 Using a coin or a flat head screwdriver, unlock the tray on each side.
3 Fully extend the tray until the locking tabs are in the LGL position.
4 Lock the tray on each side.
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5 Slide the paper guide to the legal position.
6 Attach the dust cover.
7 Load the paper stack with the recommended print side faceup, and close the dust cover.
When loading preprinted letterhead, place the header toward the rear of the tray.
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8 Align the tray, and insert it.
Setting the Paper Type
1 Make sure the printer is on and Ready appears.
2 From the control panel, press .
3 Press or repeatedly until Machine Settings appears, and then press .
4 Press or repeatedly until Paper Settings appears, and then press .
5 Press or repeatedly until Paper Type appears, and then press .
6 Press or repeatedly to select either Tray1 Paper or Tray2 Paper, and then press .
7 Press or repeatedly until the Paper Type you want appears, and then press .
8 Press to return to the Ready state.
Setting up the standard exit bin
The standard exit bin holds up to 250 sheets of 20 lb paper. It collects print jobs facedown.
The standard exit bin collects every type of paper and specialty media the printer supports.
To set up the standard exit bin:
1 Grasp the edges of the paper support at the indentations in the exit bin.
2 Lift the paper support.
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3 Lower the paper support into place so that it is now at an angle.
The paper support is inclined so the paper now remains in a neater stack in the standard exit bin.
Note: Do not leave the paper support inclined if you are printing transparencies. Doing so may cause creases in the
transparencies.
Linking trays
Tray linking enables the automatic linking feature for trays when the same size and type of paper is loaded in multiple
sources. By linking trays, you can create a larger capacity for output. When Tray 1 is empty, paper automatically
feeds from Tray 2 to finish printing.
To set up tray linking:
• Load both Tray 1 and Tray 2 with the same paper size and type.
• From Print Properties, change the Paper source to Auto select.
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Paper and specialty media guide
Paper guidelines
When printing on specialty media, use the printer control panel to set the correct Paper Type.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer can automatically feed paper weights from 60 to 176 g/m2 (16 to 47 lb bond) grain long. Paper lighter
than 60 g/m
(24 lb bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 or
heavier paper.
2
(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 90 g/m
2
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur
after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in
hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause
feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points;
however, smoothness between 150 and 200 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
2
For 60 to 90 g/m
(16 to 24 lb bond) paper, use grain long fibers.
Fiber content
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper
containing fibers such as cotton possesses characteristics that can negatively affect paper handling.
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Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers, or curled papers
• Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309
• Paper weighing less than 60 g/m
2
(16 lb)
• Multiple-part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble-free printing.
To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on
the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
• Use grain long papers for best results for 60 to 90 g/m
2
weights.
• Use only forms and letterhead printed using an offset lithographic or engraved printing process.
• Avoid papers with rough or heavily textured surfaces.
User papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to
withstand temperatures up to 180°C (356°F) without melting or releasing hazardous emissions. Use inks that are
not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex
inks might not. When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 180°C (356°F) without melting
or releasing hazardous emissions
Using letterhead
Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser
printers.
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Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead:
Paper source Print side Top of page
Tray 1 (250-sheet tray)
Note: Tray 1 can be adjusted to fit either letter-
or legal-size paper.
Tray 2 (Optional 530-sheet tray) Letterhead faceup Letterhead goes toward the rear of the tray
Letterhead faceup Letterhead goes toward the rear of the tray
Using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
When printing on transparencies:
• From Print Properties, or the control panel, set the Paper type to Transparency.
Warning: Not setting the Paper type to Transparency could damage the printer.
• Feed transparencies from the standard tray (Tray 1).
• Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure
transparencies are able to withstand temperatures up to 180°C (356°F) without melting, discoloring, offsetting,
or releasing hazardous emissions.
• Use transparencies that are 0.12–0.14 mm (4.8–5.4 mil) in thickness or 161–179 g/m
and durability depend on the transparencies used.
• To prevent print quality problems, avoid getting fingerprints on the transparencies.
• Before loading transparencies, fan the stack to prevent sheets from sticking together.
• We recommend Lexmark part number 12A8240 for letter-size and Lexmark part number 12A8241 for A4-size
transparencies.
2
in weight. Print quality
Using envelopes
You can load up to 10 envelopes in the standard tray. Print samples on the envelopes being considered for use
before buying large quantities.
When printing on envelopes:
• From Print Properties or the control panel, set the Paper Size and Paper Type.
• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the
envelopes can withstand temperatures up to 180°C (356°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
• For the best performance, use envelopes made from 90 g/m
weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed 90 g/
2
(24 lb bond) weight.
m
• Use only new envelopes.
• If wrinkling or smeared print occurs, use the Print Properties to rotate the orientation of the envelope by 180
degrees, and then try printing again.
• To optimize performance and minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
2
(24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
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– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
• Adjust the width guide to fit the width of the envelopes.
• Load only one size of envelope at a time in the tray. Envelopes may only be loaded in the standard tray. Load
them with the flap down and to the left of the tray.
• Use only envelopes with a flap that covers the area where the seams come together. For more information, see
the following illustrations:
Envelope flap covering seams (supported)
1
Exposed seams (unsupported)
2
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Using labels
Print samples on the labels being considered for use before buying large quantities.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available
on the Lexmark Web site at www.lexmark.com/publications.
When printing on labels:
• From Print Properties, or the control panel, set the Paper type to Labels.
• Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding
problems.
• Use only letter-, A4-, and legal-size label sheets.
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• Use labels designed specifically for laser printers, except vinyl labels. Check with the manufacturer or vendor
to verify that label adhesives, face sheet (printable stock), and topcoats can withstand temperatures up to 180°
C (356°F) and pressure up to 30 psi without delaminating, oozing around the edges, or releasing hazardous
fumes. Do not use vinyl labels.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
• If zone coating of the adhesive is not possible, remove a 3 mm (0.125 in.) strip on the leading and driver edge,
and use a non-oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
• Do not use labels with exposed adhesive.
Using card stock
Card stock is heavy, single-ply print media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality.
Print samples on the card stock being considered for use before buying large quantities.
When printing on card stock:
• From Print Properties, or the control panel, set the Paper type to Light cardstock, Cardstock, or Heavy cardstock.
Note: Use Heavy cardstock for card stock weighing more than 163 g/m
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 180°C (356°
F) without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi-liquid and volatile components into the printer.
• Use grain long card stock when possible.
2
.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity
between 40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
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Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the types of paper they support.
Note: For an unlisted paper size, select the closest larger listed size.
For information on card stock and labels, see the Card Stock & Label Guide
Supported paper sizes
Paper size Dimensions Standard 250-sheet
letter-size tray
(Tray 1)
A4
210 x 297 mm
(8.27 x 11.7 in.)
A5
1
148 x 210 mm
(5.83 x 8.27 in.)
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal
215.9 x 355.6 mm
X X
(8.5 x 14 in.)
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
Folio
216 x 330 mm
X X
(8.5 x 13 in.)
Statement
1
139.7 x 215.9 mm
(5.5 x 8.5 in.)
Universal
2
250-sheet letter-size
tray: 104.8 x 210 mm to
215.9 x 297 mm
(4.125 x 8.27 in. to
8.5 x 11.7 in.)
2
250-sheet legal-size
tray: 104.8 x 210 mm to
215.9 x 355.6 mm
(5.83 x 8.27 in. to
8.5 x 14 in.)
3
250-sheet
legal-size tray
(Tray 1)
Optional 530-sheet
tray (Tray 2)
X
X
X
X
7 3/4 Envelope
(Monarch)
1
Recommended for occasional use only.
2
This size setting formats the page or envelope for 215.9 x 297 mm (8.5 x 11.7 in.) for the 250-sheet letter-size
98.4 x 190.5 mm
(3.875 x 7.5 in.)
X
tray or 215.9 x 355.6 mm (8.5 x 14 in.) for the 250-sheet legal-size tray based on which tray is installed, unless the
size is specified by the software program.
3
Measurements apply to simplex (one-sided) printing only.
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Paper size Dimensions Standard 250-sheet
letter-size tray
(Tray 1)
250-sheet
legal-size tray
(Tray 1)
Optional 530-sheet
tray (Tray 2)
Com 10 Envelope
104.8 x 241.3 mm
X
(4.12 x 9.5 in.)
DL Envelope
110 x 220 mm
X
(4.33 x 8.66 in.)
C5 Envelope
162 x 229 mm
X
(6.38 x 9.01 in.)
B5 Envelope
176 x 250 mm
X
(6.93 x 9.84 in.)
Other Envelope
104.8 x 210 mm to
X
2
215.9 x 355.6 mm
(4.125 x 8.27 in. to
8.5 x 14 in.)
1
Recommended for occasional use only.
2
This size setting formats the page or envelope for 215.9 x 297 mm (8.5 x 11.7 in.) for the 250-sheet letter-size
tray or 215.9 x 355.6 mm (8.5 x 14 in.) for the 250-sheet legal-size tray based on which tray is installed, unless the
size is specified by the software program.
3
Measurements apply to simplex (one-sided) printing only.
Supported paper types
Paper type Standard 250-sheet
letter-size tray (Tray 1)
250-sheet legal-size
tray (Tray 1)
Paper
Card stock X
Transparencies X
Paper labels* X
Envelopes X
Glossy paper X
* Vinyl labels are not supported.
Optional 530-sheet tray
(Tray 2)
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Supported paper weights
Paper type Standard 250-sheet
letter-size tray (Tray 1)
Plain (xerographic or
business) paper
Glossy papers
60 to 90 g/m2 grain long
(16 to 24 lb bond)
Book—88 to 176 g/m
grain long (60 to 120 lb
book)
Cover—162 to 176 g/m
grain long (60 to 65 lb
cover)
Card stock—maximum
(grain long)
1
Card stock—maximum
(grain short)
2
Transparencies
Index Bristol—163 g/m
(90 lb)
Tag—163 g/m
Cover—176 g/m
2
(100 lb)
2
(65 lb)
Index Bristol—199 g/m
(110 lb)
Tag—203 g/m
Cover—216 g/m
2
(125 lb)
2
(80 lb)
138–146 g/m2 (37 to 39 lb
bond)
Paper Labels—maximum
3
2,
180 g/m2 (48 lb bond) 180 g/m2 (48 lb bond)
250-sheet legal-size tray
(Tray 1)
60 to 90 g/m2 grain long (16
to 24 lb bond)
2
Book—88 to 176 g/m
grain long (60 to 120 lb
book)
2
Cover—162 to 176 g/m
grain long (60 to 65 lb
cover)
2
Index Bristol—163 g/m
(90 lb)
Tag—163 g/m
Cover—176 g/m
2
Index Bristol—199 g/m
(110 lb)
Tag—203 g/m
Cover—216 g/m
138–146 g/m2 (37 to 39 lb
bond)
2
(100 lb)
2
(65 lb)
2
(125 lb)
2
(80 lb)
Optional 530-sheet tray
(Tray 2)
60 to 90 g/m2 grain long
(16 to 24 lb bond)
2
X
2
2
X
2
X
X
X
Envelopes
1
For 60 to 135 g/m2 paper, we recommend grain long fibers. For papers heavier than 135 g/m2, we recommend
4
75 to 90 g/m2 (20 to 24 lb
5, 6
bond)
75 to 90 g/m2 (20 to 24 lb
5, 6
bond)
X
grain short.
2
The pressure sensitive area must enter the printer first.
3
Vinyl labels are not supported.
4
Use sulfite, wood-free, or up to 100% cotton envelopes.
5
Maximum weight for 100% cotton envelopes is 90 g/m2.
6
105 g/m2 (28 lb bond) envelopes must not exceed 25% cotton content.
Paper capacities
Paper type Standard 250-sheet
letter-size tray (Tray 1)
Paper
Card stock
1
Based on 75 g/m2 (20 lb) paper.
2
30 sheets of 163 g/m2 (90 lb) card stock or 25 sheets of 199 g/m2 (110 lb) card stock.
250 sheets
30 sheets
1
2
Optional 250-sheet
legal-size tray (Tray 1)
250 sheets
30 sheets
1
2
Optional 530-sheet tray
(Tray 2)
530 sheets
1
X
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Paper type Standard 250-sheet
letter-size tray (Tray 1)
Optional 250-sheet
legal-size tray (Tray 1)
Optional 530-sheet tray
(Tray 2)
Labels
Transparencies
Envelopes
1
Based on 75 g/m2 (20 lb) paper.
2
30 sheets of 163 g/m2 (90 lb) card stock or 25 sheets of 199 g/m2 (110 lb) card stock.
80 80
50 50
10 of Com 10 10 of Com 10
X
X
X
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Printing
This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty
media can affect how reliably documents print. For more information, see Avoiding jams and Storing print media.
Installing printer software
A printer driver is software that lets the computer communicate with the printer. The printer software is typically
installed during the initial printer setup. For more information, see the Setup sheet or Setup Guide that shipped with
the printer or click Install printer and software on the Software and Documentation CD.
When Print is chosen from a software application, a dialog representing the printer driver opens. Click Properties,
Preferences, Options, or Setup from the initial Print dialog to open Print Properties and see all of the available
printer settings that may be changed. If a feature in Print Properties is unfamiliar, open the online Help for more
information.
Note: Print settings selected from the driver override the default settings selected from the control panel.
Printing a document from Windows
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Adjust the settings.
4 Click OK.
5 Click OK or Print.
Printing a document from a Macintosh computer
1 With a document open, choose File Print.
2 From the Copies & Pages or General pop-up menu, adjust the settings.
3 Click OK or Print.
Printing the configuration page
The configuration page lists information about the printer such as supply levels, printer hardware information, and
network information.
1 Make sure the printer is on and Ready appears.
2 From the control panel, press .
3 Press or repeatedly until Reports Print appears, and then press .
4 Press or repeatedly until Configuration Page appears, and then press .
After the Configuration Page prints, Ready appears.
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Printing the demo page
Print the demo page to isolate print quality problems.
1 Make sure the printer is on and Ready appears.
2 From the control panel, press .
3 Press or repeatedly until Reports Print appears, and then press .
4 Press or repeatedly until Demo Page appears, and then press .
After the demo page prints, Ready appears.
Canceling a print job
There are several methods for canceling a print job. The following sections explain how to cancel a print job from
the control panel, or from a computer depending on the operating system.
Canceling a print job from the control panel
To cancel a print job, press at any time.
Note: If the print job continues to print, part of the job may have already been transmitted to the printer buffer before
the stop command was sent. Cancel Print Job appears on the display, and the remaining buffered pages are
printed before the job is canceled.
Canceling a print job from the Windows taskbar
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1 Double-click the printer icon.
A list of print jobs appears in the printer window.
2 Select a job to cancel.
3 From the keyboard, press Delete.
Canceling a print job from the Windows desktop
1 Minimize all programs to reveal the desktop.
2 Double-click the My Computer icon.
3 Double-click the Printers icon.
4 Double-click the printer icon.
5 Select the job to cancel.
6 From the keyboard, press Delete.
Canceling a print job from Mac OS 9
When you send a job to print, the printer icon for your selected printer appears on the desktop.
1 Double-click the printer icon.
A list of print jobs appears in the printer window.
2 Choose a job to cancel.
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3 Click the trash icon.
Canceling a print job from Mac OS X
1 Choose Applications Utilities, and then double-click Print Center or Printer Setup Utility.
2 Double-click the printer you are printing to.
3 From the printer window, select the job to cancel.
4 From the icon bar at the top of the window, click the Delete icon.
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Copying
Automatic Document Feeder (ADF) Scanner glass
Use the Automatic Document Feeder (ADF) for
multiple-page A4-, letter-, or legal-size documents.
Use the scanner glass for single pages, small items
(such as postcards or photos), transparencies, photo
paper, or thin media (such as magazine clippings).
Making a copy
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, adjust the paper guides.
3 From the control panel, press .
4 Use the keypad to enter the number of copies.
5 Press to start copying in black and white, or press to start copying in color.
Note: To cancel the copy function, press
at any time.
Customizing copy settings
Press to access copy options while in copy mode.
Selecting a paper tray for copies
To select a paper tray other than the current default tray:
1 From the control panel, press .
2 Press or repeatedly until Copy Settings appears, and then press .
3 Press or repeatedly until Paper Select appears, and then press .
4 Press or repeatedly until the tray you want appears, and then press .
5 Press to return to the Ready state.
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Selecting a paper size for copies
If you have more than one tray installed, you can load two different sizes of paper. This will allow you to select up
to two different paper sizes for copies. To select a paper size other than the current default size (loaded in Tray 1):
1 From the control panel, press .
2 Press or repeatedly until Copy Settings appears, and then press .
3 Press or repeatedly until Paper Select appears, and then press .
4 Press or repeatedly until the size you want appears, and then press .
Note: Only the paper sizes you have loaded in the trays will show up in the menu.
5 Press to return to the Ready state.
Reducing or enlarging copies
To change the default size ratio for copies:
1 From the control panel, press .
2 Press or repeatedly until Copy Settings appears, and then press .
3 Press or repeatedly until Reduce/Enlarge appears, and then press .
4 Press or repeatedly until the size ratio you want appears. The size ratios are:
• 100%
• 2in1 A4-LTR-LGL
• 4in1 A4-LTR-LGL
• 200%
• 400%
• Custom 25-400%
• 25%
• 50%
• 78% LGL>LTR
• 83% LGL>A4
• 94% A4>LTR
• 97% LTR>A4
5 Press .
6 Press to return to the Ready state.
Note: Copy size can also be temporarily changed by pressing the Reduce / Enlarge button on the control panel.
When the printer power is reset, the printer returns to the default settings.
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Copying multiple pages onto a single sheet
In order to save paper, you can copy either two or four consecutive pages of a multiple-page document onto a single
sheet of paper.
Notes:
• The Paper Size must be set to Letter, Legal, A4, or B5 JIS.
• The Copy Size must be set to 100%.
• This feature is available only when making copies using the ADF.
1 Load an original document faceup, short edge first into the ADF.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF.
2 Adjust the paper guides.
3 From the control panel, press .
4 Use the keypad to enter the number of copies.
5 Press .
6 Press or repeatedly until Copy Settings appears, and then press .
7 Press or repeatedly until Reduce/Enlarge appears, and then press .
8 Press or repeatedly until 2in1 A4-LTR-LGL or 4in1 A4-LTR-LGL appears, and then press .
9 Press or repeatedly to choose the paper orientation, and then press .
10 Press to return to the Ready state.
11 Press to start copying in black and white, or press to start copying in color.
Adjusting copy quality
Adjusting the copy quality setting changes the quality of the copies. Choose between Photo (best quality), Text
(fastest speed), or Mixed (standard speed). To change the default quality setting:
1 From the control panel, press .
2 Press or repeatedly until Copy Settings appears, and then press .
3 Press or repeatedly until Quality appears, and then press .
4 Press or repeatedly until Mixed, Text, or Photo appears, and then press .
5 Press to return to the Ready state.
Note: Copy quality can also be temporarily changed by pressing the Image Quality button on the control panel.
When the printer power is reset, the printer returns to the default settings.
Making a copy lighter or darker
Adjusting the density setting makes the copies lighter or darker. To change the default density setting:
1 From the control panel, press .
2 Press or repeatedly until Copy Settings appears, and then press .
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3 Press or repeatedly until Density appears, and then press .
4 Press or repeatedly to adjust the density, and then press .
5 Press to return to the Ready state.
Note: Copy density can also be temporarily changed by pressing the Lighter/Darker button on the control panel.
When the printer power is reset, the printer returns to the default settings.
Collating copies
If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies
as groups of pages (not collated).
Collated Not collated
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, adjust the paper guides.
3 From the control panel, press .
4 Use the keypad to enter the number of copies.
5 Press .
6 Press or repeatedly until Copy Settings appears, and then press .
7 Press or repeatedly until Sort appears, and then press .
8 Press or repeatedly until On appears, and then press .
9 Press to return to the Ready state.
10 Press to start copying in black and white, or press to start copying in color.
Canceling a copy job
To cancel a copy job, press at any time.
Note: If the copy job continues to print, part of the job may have already been transmitted to the printer buffer before
the stop command was sent. Cancel Copy Job appears on the display, and the remaining buffered pages are
printed before the job is canceled.
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Scanning
Automatic Document Feeder (ADF) Scanner glass
Use the Automatic Document Feeder (ADF) for
multiple-page A4-, letter-, or legal-size documents.
Use the scanner glass for single pages, small items
(such as postcards or photos), transparencies, photo
paper, or thin media (such as magazine clippings).
Scanning a document using the computer
1 Make sure the printer is connected to a computer, and both the printer and the computer are turned on.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 If you are loading a document into the ADF, adjust the paper guides.
4 Click Start Programs or All Programs Lexmark Applications Presto! PageManager.
The Presto! Scan Buttons dialog appears.
Note: If the Presto! Scan Buttons dialog does not appear, press F9.
5 From the Presto! Scan Buttons toolbar, click the application to scan to.
6 When the scan settings dialog appears, click Preview.
Note: If you are using the ADF, the Preview function is not supported. If you are using the scanner glass, you
can preview one page at a time.
7 Adjust the scan settings, and then click Scan.
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Scanning documents directly to other applications
You can scan documents directly to applications that are TWAIN and WIA compliant. For more information, see the
application help.
Scanning text for editing
Use the Optical Character Recognition (OCR) software feature to turn scanned images into text you can edit with a
word-processing application.
1 Make sure:
• The printer is connected to a computer, and both the printer and the computer are on.
• ABBYY Fine Reader is installed.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 If you are loading a document into the ADF, adjust the paper guides.
4 Click Start Programs or All Programs ABBYY FineReader 6.0 Sprint ABBYY FineReader 6.0
Sprint.
5 From the toolbar, click Scan&Read.
6 When the scan settings dialog appears, click Preview.
Note: If you are using the ADF, the Preview function is not supported. If you are using the scanner glass, you
can preview one page at a time.
7 For best results, select Editing Text (OCR), and then click Scan.
8 Once the image loads, click Save.
9 Select a destination you want to save to, and then click OK.
10 Edit and save the document.
Customizing scan settings using the computer
1 Make sure the printer is connected to a computer, and both the printer and the computer are on.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 If you are loading a document into the ADF, adjust the paper guides.
4 Click Start Programs or All Programs Lexmark Applications Presto! PageManager.
5 From the Presto! Scan Buttons toolbar, click the application to scan to.
Note: If the Scan Buttons dialog does not appear, press F9.
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6 Click Preview. Wait for the image to appear on the screen.
Note: If you are using the ADF, the Preview function is not supported. If you are using the scanner glass, you
can preview one page at a time.
7 If you want to scan only a portion of the document, click and drag the dotted line box to select a specific area of
the preview image to scan.
8 Select what document type is being scanned.
9 Customize the scan settings from the General tab or the Advanced tab:
General tab Options
Scan Page For
• Select the scanner IP Address.
• Select the scan source (Reflective or Automatic Document Feeder).
• Select a preset document type, or choose Custom.
Scan Configuration
• Select the mode (True Color, Grayscale, or Black and White).
• Select the scan resolution.
• Select a preset size, or use the dotted line box in the preview window to select a
specific area of the preview image to scan.
• Use the Scan task to remove any size adjustments made in the preview window or
to select an auto-crop setting.
Note: For more information, click Help at the bottom of the screen.
Advanced tab Options
Gamma / Sharpness
• Adjust the color correction curve (gamma) of the overall image or of individual color
channels.
• Select whether to sharpen blurry edges.
Brightness / Contrast Adjust the brightness of the overall image or of individual color channels.
Saturation / Hue
• Adjust the intensity of the colors in the image.
• Adjust the hue of the image.
Moire Reduction Remove image patterns from magazines, newspapers, or art printing (descreen).
Note: For more information, click Help at the bottom of the screen.
10 Click Scan.
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Scanning clear images from magazines or newspapers
Use the Moire Reduction feature to help remove wavy patterns from images scanned from magazines or
newspapers.
1 Make sure the printer is connected to a computer, and both the printer and the computer are turned on.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 If you are loading a document into the ADF, adjust the paper guides.
4 Click Start Programs or All Programs Lexmark Applications Presto! PageManager.
The Presto! Scan Buttons dialog appears.
Note: If the Presto! Scan Buttons dialog does not appear, press F9.
5 From the Presto! Scan Buttons toolbar, click the application to scan to.
6 When the scan settings dialog appears, click Preview.
Note: If you are using the ADF, the Preview function is not supported. If you are using the scanner glass, you
can preview one page at a time.
7 Click the Advanced tab.
8 Select Moire Reduction.
9 Choose either Magazine, Newspaper, or Art Print, and then click Scan.
Scanning to a computer over the network
1 Make sure the printer is connected to the network through a print server, and the printer, the print server, and
the computer receiving the scan are all turned on.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 If you are loading a document into the ADF, adjust the paper guides.
4 From the control panel, press .
5 Use the quick access panel to choose a scan destination (1–20), or press the Directory button to search for a
stored name.
6 Press to start scanning in black and white, or press to start scanning in color.
Note: To cancel the scan function, press
at any time.
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Setting up the scan directory
1 Open a Web browser.
2 In the address bar, type the IP address of the printer, and then press Enter.
If the Java applet screen appears, click Yes.
3 Click Scan Destination.
4 Under New Destination, from the drop-down menu, select Email,FTP, or PC.
5 Enter your scan settings, and then click Submit.
Note: If authorization is required, enter the administrator password before clicking Submit.
Searching the scan directory
1 From the control panel, press .
2 Press the Directory button.
3 Use the keypad to type the name you are searching for, and then press .
Notes:
• If you know the One Touch Button (1–20) assigned to the name, you can directly select the name using the
quick access panel.
• To return to Ready, press at any time.
Canceling a scan job
To cancel a scan job, press at any time.
Customizing scan settings from the control panel
Press to access scan settings while in scan mode.
Changing the Document Size setting
The Document Size setting defines the size of the original document being scanned.
1 From the control panel, press .
2 Press or repeatedly until Scan Settings appears, and then press .
3 Press or repeatedly until Document Size appears, and then press .
4 Press or repeatedly until the correct size appears, and then press .
5 Press to return to the Ready state.
Adjusting the scan resolution
1 From the control panel, press .
2 Press or repeatedly until Scan Settings appears, and then press .
3 Press or repeatedly until Resolution appears, and then press .
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4 Press or repeatedly until the resolution you want appears, and then press .
5 Press to return to the Ready state.
Note: Scan resolution can also be temporarily changed by pressing the Image Quality button on the control panel.
When the printer power is reset, the printer returns to the default settings.
Making a scanned image lighter or darker
Adjusting the density setting makes scanned images lighter or darker. To change the default density setting:
1 From the control panel, press .
2 Press or repeatedly until Scan Settings appears, and then press .
3 Press or repeatedly until Density appears, and then press .
4 Press or repeatedly to adjust the density, and then press .
5 Press to return to the Ready state.
Note: Scan density can also be temporarily changed by pressing the Lighter/Darker button on the control panel.
When the printer power is reset, the printer returns to the default settings.
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Faxing
Notes:
• The Fax function is not available on all models.
• Color faxing is not supported. Press to start a black and white fax job.
Automatic Document Feeder (ADF) Scanner glass
Use the Automatic Document Feeder (ADF) for
multiple-page A4-, letter-, or legal-size documents.
Use the scanner glass for single pages, small items
(such as postcards or photos), transparencies, photo
paper, or thin media (such as magazine clippings).
Sending a fax
Note: New Zealand telecom users: If a charge for local calls is unacceptable, do not use the “Dial” button for local
calls. Only the seven digits of the local number should be dialed from your telephone. Do not dial the area code digit
or the “0” prefix.
Sending a fax using the ADF
1 Make sure the printer is on and is connected to a working phone line.
2 Load an original document faceup, short edge first into the ADF.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 Adjust the paper guides.
4 From the control panel, press .
5 Enter a fax number using Quick Dial, Speed Dial, or manual dialing.
6 Press to start the fax job.
Note: If the memory is full, the document is sent in real time.
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Sending a fax using the scanner glass
1 Make sure the printer is on and is connected to a working phone line.
2 Place the first page facedown on the scanner glass.
3 From the control panel, press .
4 Enter a fax number using Quick Dial, Speed Dial, or manual dialing.
5 Press to start the fax job.
After the page is scanned, NEXT PAGE? 1. YES 2. NO appears.
6 If you want to send a single page, press 2 to start the fax job.
7 If you want to send more than one page, press 1 to scan the next page. Place the next page on the scanner
glass, and then press
.
8 Repeat step 7 for all necessary pages, and then press 2 to start the fax job.
Note: If the memory is full, the document is sent in real time.
Sending a broadcast fax
You can send the same fax to more than one fax number. You can include Quick Dial numbers, Speed Dial numbers,
and up to 50 manually dialed numbers in the same broadcast.
1 Make sure the printer is on and is connected to a working phone line.
2 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 If you are loading a document into the ADF, adjust the paper guides.
4 From the control panel, press .
5 Enter a fax number using Quick Dial, Speed Dial, or manual dialing.
6 Press after each number.
7 Press to start the fax job.
The pages are automatically scanned and sent in the order in which they were loaded.
Canceling a broadcast fax
1 From the control panel, press .
The name or the fax number being dialed appears.
2 Press .
3 Press 1.
4 Press to cancel the fax.
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Sending a fax while listening to a call (On Hook Dial)
The manual dialing feature lets you dial a fax number while listening to the call through a speaker on the printer. It
is useful when you must navigate an automated answering system or enter a calling card number before sending a
fax.
1 Make sure the printer is on and is connected to a working phone line.
2 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 If you are loading a document into the ADF, adjust the paper guides.
4 From the control panel, press .
5 Pick up the handset of the external telephone and listen for a dial tone, or press Hook and listen for a dial tone.
6 On the external telephone, dial the fax number you want to call. If you pressed Hook, dial the number using the
keypad.
7 When you hear a fax tone, press .
8 If you picked up the handset of an external telephone, replace it.
Sending a fax at the end of a conversation
At the end of a telephone conversation, you can send a fax to the other party before you both hang up.
1 Make sure the printer is on and is connected to a working phone line.
2 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 If you are loading a document into the ADF, adjust the paper guides.
4 Ask the other party to wait for fax tones, and then to press their start or send button before hanging up.
5 From the control panel, press .
6 Press .
7 If you placed the document on the scanner glass, press 1 to send the fax.
8 Replace the external telephone handset.
Canceling a fax job
Press at any time if you want to cancel a fax while the printer is scanning, dialing, or sending the fax.
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Receiving a fax
Understanding the fax receive modes
Fax receive mode Description
Fax Only The printer automatically answers every call as a fax. Use this mode:
• For dedicated fax lines
• When no external or extension telephone is attached
Fax Tad An external answering device (TAD) is connected. The TAD automatically
answers every call. Voice messages are stored on the external TAD. If it is
a fax call, the printer receives the fax. Use this mode when an answering
machine is connected to the EXT port
Notes:
• The external TAD setting works only with an external answering
machine.
• The printer needs to have the answer ring set to larger than the TAD,
and the TAD needs to be 4 or less.
Manual You control the phone line and must answer every call yourself unless you
are using the Distinctive ring feature. Use this mode if:
• You have very few fax messages.
• Distinctive ring is being used or a computer is being used on the same
line.
Note: If you answer the telephone and hear fax tones, wait until the printer
takes over the call, and then hang up.
of the printer.
Setting the fax receive mode
1 From the control panel, press .
2 Press or repeatedly until Fax Settings appears, and then press .
3 Press or repeatedly until RX Settings appears, and then press .
4 Press or repeatedly until RX Mode appears, and then press .
5 Press or repeatedly until the fax receive mode you want appears, and then press .
6 Press to return to the Ready state.
Receiving a fax at the end of a conversation
At the end of a telephone conversation, you can ask the other party to fax you information before you both hang up.
1 Before hanging up, ask the other party to press their start or send button.
2 When you hear the fax tones of their fax machine, press .
3 Press 2 to receive the fax.
4 Replace the external telephone handset.
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Receiving a fax from an extension telephone
If you answer a fax call on an extension telephone or an external telephone connected to the EXT port of the
printer, you can make the printer take the call by using the Fax receive code. When you press the Fax receive code
(51), the printer starts to receive the fax. Press 51 and wait for the beep or until Receiving appears on the display,
and then hang up.
Adjusting fax activity report settings
The printer can be set to print an activity report automatically every 100 faxes (Auto Print), or manually after every
fax (Not Printed). You can print reports of faxes sent and/or received.
1 From the control panel, press .
2 Press or repeatedly until Fax Settings appears, and then press .
3 Press or repeatedly until Report Settings appears, and then press .
4 Press or repeatedly until Activity Report appears, and then press .
5 Press or repeatedly until Auto Print or Not Printed appears, and then press .
6 Press to return to the Ready state.
Printing fax activity reports
You can print reports of faxes sent and/or received.
1 From the control panel, press .
2 Press or repeatedly until Reports Print appears, and then press .
3 Press or repeatedly until Activity Report appears, and then press .
After the Activity Report prints, Ready appears.
Setting up Quick Dial numbers
There are 20 Quick Dial numbers where fax numbers for automatic dialing can be stored. To access Quick Dial
numbers 1–10, press the Quick Dial button (1–10) that corresponds to the number you want to access. To access
numbers 11–20, press the Shift button, and then press the Quick Dial button that corresponds to the number you
want to access. To set up Quick Dial numbers:
1 From the control panel,
press
2 Press or repeatedly until Fax Directory appears, and then press .
3 Press or repeatedly until Quick Dial Entry appears, and then press .
4 Press or repeatedly to choose a Quick Dial number (1–20), or use the keypad to directly enter the number,
and then press
.
.
5 Press or repeatedly until Fax # Entry appears, and then press .
6 Use the keypad to enter the fax number, and then press .
7 Press or repeatedly until Fax Name Entry appears, and then press .
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8 Use the keypad to type the name, and then press .
9 Press to return to the Ready state.
Note: You can edit or replace an existing Quick Dial name or number by following the same steps.
Printing the Quick Dial list
1 From the control panel, press .
2 Press or repeatedly until Reports Print appears, and then press .
3 Press or repeatedly until Quick Dial List appears, and then press .
After the Quick Dial list prints, Ready appears.
Setting up Speed Dial numbers
There are 50 Speed Dial numbers where fax numbers for automatic dialing can be stored. To access Speed Dial
numbers, press the Directory button followed by the Speed Dial entry (1–50).
1 From the control panel, press .
2 Press or repeatedly until Fax Directory appears, and then press .
3 Press or repeatedly until Speed Dial Entry appears, and then press .
4 Press or repeatedly to choose the Speed Dial number (1–50), or use the keypad to directly enter the
number, and then press
5 Press or repeatedly until Fax # Entry appears, and then press .
6 Use the keypad to enter the fax number, and then press .
7 Press or repeatedly until Fax Name Entry appears, and then press .
8 Use the keypad to type the name, and then press .
9 Press to return to the Ready state.
Note: You can edit or replace an existing Speed Dial name or number by following the same steps.
.
Printing the Speed Dial list
Items in the Speed Dial list are printed in the order you specify. Choose to sort by Speed Dial number (No Sort) or
to sort alphabetically by Speed Dial name (Sort By Name).
1 From the control panel, press .
2 Press or repeatedly until Reports Print appears, and then press .
3 Press or repeatedly until Speed Dial List appears, and then press .
4 Press or repeatedly until No Sort or Sort By Name appears, and then press .
After the Speed Dial list prints, Ready appears.
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Understanding the dialing options
Dialing option Description
Manual dialing Manually type the fax number using the keypad.
Quick dialing Press the Quick Dial button that stores the number you want to call.
Note: To dial Quick Dial numbers 11–20, press the Shift button, and then
press the Quick Dial button that corresponds to the number you want to
dial.
Speed dialing
Redial
Press the Directory button, followed by a Speed Dial number.
Note: If Not Registered # appears when you enter the Speed Dial
number, then a number has not been stored at this location.
If you are sending a fax manually and the line is busy, press Redial /
Pause, and then press
Note: If you are sending a fax automatically and the line is busy, the printer
will automatically redial one time after five minutes.
to try again.
Customizing dial settings
Setting the dialing mode
Depending on the type of phone line being used, the printer can be set to Touch Tone or Pulse dialing. The factory
default setting is Touch Tone.
1 From the control panel, press .
2 Press or repeatedly until Admin Settings appears, and then press .
3 Press or repeatedly until TEL Line Type appears, and then press .
4 Press or repeatedly until the dialing mode you want appears, and then press .
5 Press to return to the Ready state.
Adjusting the volume
The volume can be adjusted for the keypad, telephone ring, line monitor, end tone, and alarm.
Volume setting Description
Keypad Volume Sets the volume of the beep that sounds when a key is pressed.
Ring Volume Sets the ring volume.
Line Mon. Vol Sets the dialing and on-hook volume.
Job End Tone Vol Sets whether the printer sounds a one-second end tone.
Job Error Tone Vol Sets whether the printer sounds a four-second end tone.
Alarm Volume Sets the alarm volume.
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To set the volume for any of the above settings:
1 From the control panel, press .
2 Press or repeatedly until Machine Settings appears, and then press .
3 Press or repeatedly until Speaker Volume appears, and then press .
4 Press or repeatedly until the volume setting you want appears, and then press .
5 Press or repeatedly until the volume level you want appears, and then press .
Note: Volume levels range from 0–3, with 0 being silent and 3 being the loudest volume. The factory default
setting is 0.
6 Press to return to the Ready state.
Setting the number of rings before receiving a fax automatically
The Ring Count Delay sets the number of times the phone line rings before the printer answers in Fax Only mode.
If you have extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive
Ring service, keep the Ring Count Delay setting at 4.
1 From the control panel, press .
2 Press or repeatedly until Fax Settings appears, and then press .
3 Press or repeatedly until RX Settings appears, and then press .
4 Press or repeatedly until Ring Count Delay appears, and then press .
5 Press or repeatedly to set how many times the phone line rings before the printer answers (0–99), and
then press
.
6 Press to return to the Ready state.
When the number of rings you set is detected, the printer automatically receives the incoming fax. Set the Ring Count
Delay to 0 to disable the line from ringing.
Setting up to fax while behind a PBX
If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone
system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax
number. However, this method of dialing may not work if the PBX telephone system uses a dial tone that is not
recognizable to most fax machines. PBX Selection enables the printer to dial the fax number without waiting to
recognize the dial tone.
1 From the control panel, press .
2 Press or repeatedly until Admin Settings appears, and then press .
3 Press or repeatedly until PBX Selection appears, and then press .
4 Press or repeatedly until the type of PBX connection you want appears, and then press .
5 Press to exit the PBX selection menu.
6 Press or repeatedly until PBX Access Digit appears, and then press .
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7 Press or repeatedly until the PBX access number (1–999) you want appears, and then press .
8 Press to return to the Ready state.
Customizing fax settings
Making a fax lighter or darker
If the original document is very light or very dark, you may want to change the contrast.
1 Make sure the printer is on and is connected to a working phone line.
2 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 If you are loading a document into the ADF, adjust the paper guides.
4 From the control panel, press .
5 Press .
6 Press or repeatedly until Fax Settings appears, and then press .
7 Press or repeatedly until TX Settings appears, and then press .
8 Press or repeatedly until Density appears, and then press .
9 Press or to adjust the contrast, and then press .
10 Press to return to the Ready state and fax as normal.
Changing the fax resolution
Adjusting the resolution setting changes the quality of the fax. Choose between Standard (fastest speed), Photo
(slowest speed, best image quality), or Fine (slower speed, higher detail). To change the default resolution setting:
1 Make sure the printer is on and is connected to a working phone line.
2 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 If you are loading a document into the ADF, adjust the paper guides.
4 From the control panel, press .
5 Press .
6 Press or repeatedly until Fax Settings appears, and then press .
7 Press or repeatedly until TX Settings appears, and then press .
8 Press or repeatedly until Resolution appears, and then press .
9 Press or repeatedly to adjust the resolution, and then press .
10 Press to return to the Ready state.
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Setting up real time fax transmission
When you are sending a fax, the printer ordinarily scans the documents into the memory before sending them. As
soon as the phone line is free, the printer starts dialing and sending. However, if the memory is full, the printer sends
the document immediately. Occasionally, you may want to send a document immediately, without waiting for memory
transmission. You can set real time transmission to On for all faxes, or to Next Fax Only for the current fax.
1 From the control panel, press .
2 Press .
3 Press or repeatedly until Fax Settings appears, and then press .
4 Press or until TX Settings appears, and then press .
5 Press or repeatedly until Immediate TX appears, and then press .
6 Press or repeatedly until On or Next Fax Only appears, and then press .
7 Press to return to the Ready state.
Selecting a paper tray for incoming faxes
The factory default setting of Auto lets the printer choose the paper from Tray 2 if Tray 1 is out of paper or if incoming
faxes will fit best on the paper in Tray 2.
To change the paper tray setting:
1 From the control panel, press .
2 Press or repeatedly until Fax Settings appears, and then press .
3 Press or repeatedly until Tray Settings appears, and then press .
4 Press or repeatedly until Tray Use: Fax appears, and then press .
5 Press or repeatedly until the tray option you want appears, and then press .
6 Press to return to the Ready state.
Reducing the print size of an incoming fax
Auto Reduction enables the printer to automatically reduce an incoming fax to fit on one page of letter-, legal-, or
A4-size paper. The reduction ratio is calculated by using the page size of the fax and the size of the paper in the
tray.
1 From the control panel, press .
2 Press or repeatedly until Fax Settings appears, and then press .
3 Press or repeatedly until RX Settings appears, and then press .
4 Press or repeatedly until Auto Reduction appears, and then press .
5 Press or to turn Auto Reduction On or Off, and then press .
6 Press to return to the Ready state.
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Clearing jams
Avoiding jams
The following hints can help you avoid jams:
• Use only recommended paper or specialty media.
For more information, see the Card Stock & Label Guide available on the Lexmark Web site at
www.lexmark.com/publications.
• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
• Do not load wrinkled, creased, damp, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Store the paper in an appropriate environment.
• Do not remove trays while the printer is printing.
• Push all trays in firmly after loading paper.
• Make sure the guides in the trays are properly positioned, and are not pressing too tightly against the paper.
• Make sure all printer cables are attached correctly. For more information, see the setup documentation.
Understanding jam messages and locations
Open doors and covers, and remove trays to access jam locations. The illustration shows possible jam locations.
To resolve any jam message, you must clear all paper from the paper path.
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Jam message Area name
ADF Jam
1
Open ADF Cover and Clear Jam
Paper Jam C
2
Open Rear Cover and Clear Jam
Paper Jam B
3
Open Rear Cover and Clear Jam
Paper Jam A2
4
Remove Tray2 and Clear Jam
Paper Jam A1
5
Remove Tray1 and Clear Jam
ADF door
Rear door (top)
Rear door (bottom)
Optional 530-sheet tray (Tray 2)
Standard tray (Tray 1)
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Clearing Tray 1 jams
If the paper did not feed from Tray 1 correctly, the jam is in the tray. Paper Jam A1: Remove Tray1 and Clear
Jam appears. Tray 1 could be the 250-sheet letter-size tray or the 250-sheet legal-size tray.
1 Pull Tray 1 out. Remove the tray completely.
2 Remove the jam. The jam could be in the tray or behind the tray area.
• Jams in the tray—Locate the single piece of paper lying on top of the stack. Pull it straight out.
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• Jams behind the tray area—Locate the jam on the bottom surface of the tray housing. You may have to
reach far under the printer to locate the jam, as shown in the following illustration. Pull the jam straight out.
3 Insert the tray.
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Clearing Tray 2 jams
If the paper did not feed from Tray 2 correctly, the jam is in the tray. Paper Jam A2: Remove Tray2 and Clear
Jam appears.
1 Pull Tray 2 out. Remove the tray completely.
2 Remove the jam. The jam could be in the tray or behind the tray area.
• Jams in the tray—Locate the single piece of paper lying on top of the stack. Pull it straight out.
• Jams behind the tray area—Locate the jam on the bottom surface of the tray housing. You may have to
reach far under the printer to locate the jam, as shown in the following illustration. Pull the jam straight out.
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3 Insert the tray.
Clearing jams behind the rear door
If the paper is jammed behind the rear door, Paper Jam <x> appears. The affected area is indicated by the Jam
<x> message. A Paper Jam B message indicates the paper is jammed behind the rear door below the fuser. A
Paper Jam C message indicates the paper is jammed behind the rear door above the fuser.
CAUTION: To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
1 Push the rear door release latch.
2 Gently lower the rear door.
3 Pull the fuser pressure release levers to release tension on the paper.
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Pressure release levers
1
4 Grasp each side of the jammed paper.
Paper Jam B Paper Jam C
Pull paper to the rear of the printer and then out. Pull paper up and out.
Note: Gently pull the paper out to avoid tearing it. Whenever possible, pull the paper towards the bottom of the
printer to avoid contaminating the fuser.
5 Close the rear door.
Paper jam in the ADF
If the paper is jammed in the ADF, ADF Jam: Open ADF Cover and Clear Jam appears.
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Warning: Do not pull the jammed paper out until you lift the tension release lever that raises the pick roller assembly.
Warning: Do not pull the jammed paper out from the bottom of the ADF.
1 Open the ADF cover.
2 Lift the tension release lever so that it is in the up position.
Note: Do not completely remove the pick roller assembly. Doing so repeatedly may cause damage to the ADF.
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3 Firmly grasp the paper, and gently pull it out.
4 Lower the tension release lever back into place until it locks.
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5 Close the ADF cover.
6 Press .
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Understanding printer menus
Menus list
A number of menus are available to make it easy for you to change printer settings:
Copy Settings Machine Settings Network Settings Reports Print
Paper Select
Sort
Quality
Density
Reduce/Enlarge
Scan Settings Fax Settings Fax Directory Admin Settings
Document Size
Multi Page in A Document
Limitless Scan
Color Compressed Ratio
Resolution
Density
Limitation Of Size Of Mail
Speaker Volume
Paper Settings
Job Timeout
Toner Saver Mode
Supplies Info
Scanner Carriage
TX Settings
RX Settings
Tray Settings
Delete Document
Comm Settings
Report Settings
Ethernet
IP Configuration
Quick Dial Entry
Speed Dial Entry
Configuration Page
Activity Report
Memory List
Quick Dial List
Speed Dial List
Scan Directory
Scan Transmission Log
Demo Page
Maintenance Page
Date/Time Setup
User Settings
TEL Line Type
PBX Selection
PBX Access Digit
Default Mode
Auto Clear
Power Saver
Display Language
Country Code
Setting Default
Admin Menu Lock
Copy Settings menu
Menu item Description
Paper Select
Auto
Tray1
Tray2
Sets the paper source for copies
Notes:
• Auto is the factory default setting.
• Tray2 appears only if Tray 2 is installed.
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Menu item Description
Sort
Off
On
Quality
Mixed
Text
Photo
Density
<level indicator>
Stacks the pages of a print job in sequence when printing
multiple copies
Notes:
• Off is the factory default setting. No pages will be collated.
• The On setting stacks the print job sequentially.
• Both settings print the entire job the number of times
specified by the Copy menu setting.
Specifies the printed output quality
Note: Mixed is the factory default setting.
Lightens or darkens the printed output
Note: 3 is the factory default setting.
Reduce/Enlarge
100%
2in1 A4-LTR-LGL
4in1 A4-LTR-LGL
200%
400%
Custom 25-400%
25%
50%
78% LGL>LTR
83% LGL>A4
94% A4>LTR
97% LTR>A4
Reduces or enlarges the printed output
Notes:
• 100% is the factory default setting.
• Choosing 4in1 A4-LTR-LGL or 2in1 A4-LTR-LGL
specifies that multiple-page images be printed on one side
of a sheet of paper. You can copy either four or two
consecutive pages of a multiple-page document onto a
single sheet of paper.
• Multiple-page print is available only when making copies
using the ADF.
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Scan Settings menu
Menu item Description
Document Size
LGL 8.5X14
LTR 8.5X11
STMT 5.5X8.5
EXEC 7.25X10.5
A4 210X297
B5 182X257
A5 210X148
Custom
Inch
Width 5.5->8.5
Length 5.5->14
mm
Width 140->216
Length 140->355
MultiPage in a Document
Yes
No
Limitless Scan
Off
On
Sets the document size for scanning
Note: LTR 8.5X11 or A4 210X297 is the factory default setting,
depending on the country code.
Sets whether multiple pages are scanned when using the
ADF. This mode supports the following file types: PDF and
TIFF.
Note: Yes is the factory default setting.
Lets you scan two or more pages using the scanner glass
Note: Off is the factory default setting.
Color Compressed Ratio
Low
Medium
High
Resolution
100x100 dpi
150x150 dpi
200x200 dpi
300x300 dpi
400x400 dpi
600x600 dpi
Density
<level indicator>
Sets the color compression for scanning. A low color
compression will result in a higher quality image, but the file
size will be larger.
Note: Medium is the factory default setting.
Sets the scanning resolution
Note: 300x300 dpi is the factory default setting.
Lightens or darkens the scan
Note: 3 is the factory default setting.
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Menu item Description
Limitation of size of mail
1MB
2MB
3MB
4MB
5MB
No Limit
Sets the size limitation for scanned documents
Note: 1MB is the factory default setting.
Fax Settings menu
Menu item Description
TX Settings
Immediate TX
On
Off
Next Fax Only
Resolution
Standard
Fine
Photo
Density
Light
Normal
Dark
Pause Key Time
xx sec
Auto Redial
Off
On
Transmitter Header
Off
On
Sets the outgoing fax transmission settings
Notes:
• Off is the factory default setting for Immediate TX.
• Standard is the factory default setting for Resolution.
• Normal is the factory default setting for Density.
• On is the factory default setting for Auto Redial.
• Set Immediate TX to On to send faxes immediately,
without using memory.
• Changing the Density lightens or darkens the outgoing
fax.
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Menu item Description
RX Settings
RX Mode
Fax Only
Manual
FAX/TAD
Auto Reduction
Off
On
Ring Count Delay
xx times
F/T Ring Time
xx sec
Tray Settings
Tray Use: Fax
Auto
Tray 1 Only
Tray 2 Only
Sets the incoming fax transmission settings
Notes:
• FAX/TAD is the factory default setting for RX Mode.
• 4 times is the factory default setting for Ring Count Delay.
• 15 sec is the factory default setting for F/T Ring Time.
• Off is the factory default setting for Auto Reduction.
• Use Auto Reduction to enable or disable automatic
reduction of faxes to fit the paper loaded in the paper tray.
• Set the Ring Count Delay to the number of rings before a
fax call is answered. Settings for the ring count range from
1–99.
• Set the F/T Ring Time to change the length of time (in
seconds) the machine rings before switching to a fax
receive mode. The ring time settings range from 5–99
seconds.
Sets the default tray to use for incoming faxes
Note: Auto is the factory default setting.
Delete Document
Memory Job Clear
Clear
Not Clear
All Clear
Clear
Not Clear
Specifies which documents to clear from memory
Notes:
• Use Memory Job Clear to select an individual job to clear.
• Use All Clear to clear all jobs from memory.
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Menu item Description
Comm Settings
ECM TX
Off
On
ECM RX
Off
On
Dial Tone Detect
Detection
No Detection
TX Speed
33.6 kbps
14.4 kbps
9.6 kbps
7.2 kbps
4.8 kbps
2.4 kbps
RX Speed
33.6 kbps
14.4 kbps
9.6 kbps
7.2 kbps
4.8 kbps
2.4 kbps
Sets the fax communication settings
Notes:
• On is the factory default setting for ECM TX.
• On is the factory default setting for ECM RX.
• 33.6 is the factory default setting for TX Speed.
• 33.6 is the factory default setting for RX Speed.
• Change the TX Speed to select the speed at which the
printer starts transmitting a fax.
• Change the RX Speed to select the speed at which the
printer starts receiving a fax.
Report Settings
TX Report
Error Only
Error Only Img
Always Printed
Always Prt Img
Not Printed
Activity Report
Auto Print
Not Printed
Specifies when a fax transmission report is printed
Notes:
• Error Only Img is the factory default setting for TX Report.
• Auto Print is the factory default setting for Activity Report.
• Auto Print automatically prints an activity report every 100
faxes sent or received.
Fax Directory menu
Menu item Description
Quick Dial Entry
01= to 20=
Fax # Entry
Fax Name Entry
Sets a name and fax number for each Quick Dial number. Up
to 20 names and numbers can be stored for one-touch Quick
Dial access.
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Menu item Description
Speed Dial Entry
01= to 50=
Fax # Entry
Fax Name Entry
Sets a name and fax number for each Speed Dial number. Up
to 50 names and numbers can be stored in the Speed Dial
directory.
Machine Settings menu
Menu item Description
Speaker Volume
Keypad Volume
0–3
Ring Volume
0–3
Line Mon. Vol
0–3
Job End Tone Vol
0–3
Job Error Tone Vol
0–3
Alarm Volume
0–3
Specifies the volume for the selected menu item
Notes:
• 1 is the factory default setting for the Keypad Volume.
• 2 is the factory default setting for all other volume settings.
• Setting the volume to 0 turns the volume off.
Paper Settings
Paper Type
Tray1 Paper
Plain paper
Thin paper
Middle Thick
Thick1
Thick2
Label
Special paper
Transparency
Tray2 Paper
Plain paper
Thin paper
Middle Thick
Tray2 Left Margin
-3.5 mm – +3.5 mm
Specifies the paper type loaded in each tray, and Tray 2
margin settings
Notes:
• Plain Paper is the factory default setting for Tray 1 and
Tray 2.
• Tray2 Left Margin adjusts the left margin of Tray 2.
• All Tray 2 menu items appear only if Tray 2 is installed.
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Menu item Description
Job Timeout
USB
Off
On
xxx sec
LAN
Off
On
xxx sec
Toner Saver Mode
Off
On
Sets the amount of time in seconds the printer waits to receive
an end-of-job message before canceling the remainder of the
print job
Notes:
• On (60 sec) is the factory default setting for USB.
• On (270 sec) is the factory default setting for LAN.
• When the timer expires, any partially printed page still in
the printer is printed, and then the printer checks to see if
any new print jobs are waiting.
Reduces the amount of toner used for graphics and images
Note: Off is the factory default setting.
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Menu item Description
Supplies Info
Toner
Black Life
Magenta Life
Yellow Life
Cyan Life
Cartridge Type
Black
Magenta
Yellow
Cyan
Waste Toner Pack
Waste Pack Life
OPC Belt
OPC Belt Life
Replace OPC Belt
Not Replaced
Replaced
Fuser Unit
Fuser Unit Life
Replace Fuser
Not Replaced
Replaced
Init. 1000 Pages
Std. 2500 Pages
High 5000 Pages
Init. 1000 Pages
Std. 1500 Pages
High 5000 Pages
Init. 1000 Pages
Std. 1500 Pages
High 5000 Pages
Init. 1000 Pages
Std. 1500 Pages
High 5000 Pages
Displays the remaining life information for supplies, and allows
supply life to be reset when supplies are replaced
Notes:
• The option to replace the photodeveloper belt and fuser
appears only when the life information is low or empty.
• The life information is displayed using a meter that shows
one of five different levels (shown below). A full bar (five
shaded boxes) indicates the supply item is new or full. An
empty bar (five empty boxes) indicates the supply item is
low or empty.
Scanner Carriage
Move to Lock
Not Execute
Execute
When you select Execute, the scanner is moved to the home
position. Then, you can move the carriage switch (on the lower
left corner of the scanner glass) to the Lock position for
transportation.
Note: Not Execute is the factory default setting.
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Network Settings menu
Menu item Description
Ethernet
MAC
LINK Status
LINK Setting
Auto
100M Full Duplex
100M Half Duplex
10M Full Duplex
10M Half Duplex
IP Configuration
DHCP Activated
Off
On
IP Address
xxx.xxx.xxx.xxx
Subnet Mask
xxx.xxx.xxx.xxx
Gateway
xxx.xxx.xxx.xxx
IP Source
DHCP
AUTO IP
Manual
Default IP
Lets you view the current Ethernet information, and change
the LINK settings.
Note: Auto is the factory default LINK setting.
Lets you view or change the current TCP/IP address
information and network settings.
Notes:
• On is the factory default DHCP setting.
• 270 sec is the factory default TCP Idle Timeout.
• Default IP is the factory default IP Source.
• IP Address, Subnet Mask, and Gateway are four-field IP
addresses.
Reports Print menu
Menu item Description
Configuration Page
<none>
Activity Report
<none>
Memory List
<none>
Quick Dial List
<none>
Prints a configuration page with printer information, settings
information, supply information, and network information
Prints a Fax activity report
Prints a memory status report
Prints the Quick Dial list
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Menu item Description
Speed Dial List
No Sort
Sort by Name
Prints the Speed Dial list
Notes:
• No Sort prints the Speed Dial list in numerical order.
• Sort by Name prints the Speed Dial list in alphabetical
order.
Scan Directory List
<none>
Scan Transmission Log
<none>
Demo Page
<none>
Maintenance Page
<none>
Prints the Scan Directory list
Prints a log of all scan activity
Prints a demo page
Prints a maintenance page with printer statistics, maintenance
information, and color quality troubleshooting
Admin Settings menu
Menu item Description
Date/Time Setup
Date/Time Setting
Date Setting
Year
Month
Day
Date Format
MM/DD/YYYY
DD/MM YYYY
YYYY MM/DD
Time Setting
24 Hours
12 Hours
Sets the date and time options
User Settings
User Fax #
User Name
TEL Line Type
Tone
Pulse 10PPS
Pulse 20PPS
PBX Selection
PSTN
PBX
Sets the user's name and fax number
Sets the telephone line type
Sets the network type of fax
Note: PSTN is the factory default setting.
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Menu item Description
PBX Access Digit
xxx
Default Mode
Copy
Fax
Auto Clear
Off
On
30 sec
1 min.
2 min.
3 min.
5 min.
10 min.
Power Saver
Off
On
Wait 1–240min
Specifies an outside line dispatch number
Notes:
• 9 is the factory default setting.
• Any number from 1–999 can be used.
Specifies whether the printer will be in Fax mode or Copy
mode following either of these two events:
• The printer is turned on.
• The Auto Clear setting times out.
Note: Copy is the factory default setting.
Sets whether the printer automatically returns to the Default
Mode setting after the set amount of time if no operation is
done during that time
Notes:
• On (30 sec) is the factory default setting.
• Off disables the Auto Clear function.
Sets the amount of time in minutes the printer waits after a job
is printed before it goes into a reduced power state
Notes:
• On (30 min.) is the factory default setting.
• Lower settings conserve more energy, but may require
longer warm-up times.
• Select the lowest setting if the printer shares an electrical
circuit with room lighting or you notice lights flickering in
the room.
• Select a high setting if the printer is in constant use. Under
most circumstances, this keeps the printer ready to print
with minimum warm-up time.
Display Language
ENGLISH
FRENCH
GERMAN
ITALIAN
SPANISH
Country Code
<list of country codes>
Selects the language of the text appearing on the display
Sets the country or region where the printer is being used
Note: The Country Code must be set correctly for the fax
function to work properly.
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Menu item Description
Setting Default
Clear Menu Settings
Not Execute
Execute
Clear Network Settings
Not Execute
Execute
Clear Fax Directory
Not Execute
Execute
Clear Logs
Not Execute
Execute
Admin Menu Lock
Off
On
Password xxxx
Sets the factory defaults for specific printer settings
Note: Clear Menu Settings returns all settings to the factory
default settings except the display language, country or
region, date and time, network settings, and fax directory
entries.
Lets an administrator lock the Admin Settings menu, Fax
Directory menu, and Network Settings menu to keep
administrative menu settings from being changed
Notes:
• Off is the factory default setting.
• A 4-digit PIN number can be assigned to access the
locked menus.
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Understanding printer messages
List of status and error messages
<x> Toner Empty: Replace Toner <x>
The specified toner cartridge is empty. Remove the specified cartridge, and then install a new one.
<xx> Service Call: <message>
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check all cable connections.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
ADF Cover Open: Close ADF Cover
Close the ADF cover to clear the message.
ADF Jam: Open ADF Cover and Clear Jam
Clear the ADF to resume printing.
Answering
The printer is answering a fax call. Wait for the message to clear.
Awaiting Redial
The printer is preparing to redial a fax number after a failed dialing attempt or busy signal. Wait for the message to
clear.
Busy
After a fax number was dialed, the printer received a busy signal. The fax number will be redialed.
Calibrating
Wait for the message to clear.
Cannot Copy: Cancel 2in1/4in1-Copy to Exec/B5
When you are using “2in1 A4-LTR-LGL” and “4in1 A4-LTR-LGL” copy options, executive and B5 paper sizes are
not supported.
Cannot Copy: Cancel Copy to Small Paper
Small paper sizes are not supported for copy jobs. When copying, only A4, letter, legal, and B5 paper sizes are
supported.
Cover Open: Close Front Cover
Close the front door to clear the message.
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Cover Open: Close OPC Cover
The door (OPC Cover) under the scanner unit is open. Close the OPC door to clear the message.
Cover Open: Close Rear Cover
Close the rear door to clear the message.
Communication Error
A network communication error has occurred. Check network settings and connections.
Dial Fail
The printer attempted to dial the fax number and send the fax several times but could not connect with the destination
fax machine. Try sending the fax again.
Dialing
The printer is dialing a fax number. Wait for the message to clear.
Duplicate IP: Duplicate IP Address Found
The IP address has been duplicated.
Disconnect the LAN cable, change the IP address using the Network Settings menu, and then reconnect the LAN
cable.
Email Size Over: Email Size Limit Exceeded
The scan job is too large to send. Increase the Limitation Of Size Of Mail setting, and then scan the job again. If the
message occurs again, lower the scan resolution to decrease the job size.
Fail to Connect to Server: Server Connection Failed
A network communication error has occurred. Check network settings and connections.
Fuser Life: Replace Fuser
1 Replace the fuser unit.
2 From the Machine Settings menu, reset the fuser counter.
Incoming Call
The printer is preparing to answer a fax call. Wait for the message to clear.
Initializing
Initial diagnostics are running. Wait for the message to clear.
Job #
The scanner is busy. Wait for the message to clear.
Memory Full
There is insufficient memory to complete the current copy job. Cancel the job, and then try copying it again.
Memory Near Full
There may be insufficient memory to complete the current print job. If the job fails to print, cancel the job, and then
try sending it again.
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Missing: Install Fuser Unit
The fuser unit is missing. Install the fuser unit.
Missing: Install OPC Belt
The photodeveloper cartridge is missing or not installed correctly. Install or reseat the photodeveloper cartridge.
Missing: Install Toner <x>
The specified toner cartridge is missing. Install the specified toner cartridge.
Missing: Install Transfer Roller
The transfer roller is missing or not installed correctly. Install or reseat the transfer roller.
No Memory: Out of Memory
There is insufficient memory to complete the current print job. Cancel the job, and then try sending it again.
No Response
A signal from the destination fax machine was not received. The fax number will be redialed.
OPC Belt Life: Replace OPC Belt
1 Replace the photodeveloper cartridge.
2 From the Machine Settings menu, reset the photodeveloper cartridge (OPC Belt) counter.
OPC Exhausted: Replace OPC Belt
1 Replace the photodeveloper cartridge.
2 From the Machine Settings menu, reset the photodeveloper cartridge (OPC Belt) counter.
Paper Change: Load Tray<x> <paper type>
The printer is set to print on a paper type that is different from what is loaded in Tray 1. Load Tray 1 with the correct
paper type, or change the paper type settings in the Machine Settings menu or Print Properties to match what is
loaded in Tray 1.
Paper Empty: Load Tray <x> <paper type>
The specified paper tray is empty, or an incorrect paper type is loaded. Load the specified tray with the specified
paper type.
Paper Error: Load Tray 1 <paper type>
The printer is set to print on a paper type that is different from what is loaded in Tray 1. Load Tray 1 with the correct
paper type, or change the paper type settings in the Machine Settings menu to match what is loaded in Tray 1.
Paper Jam A1/Paper Jam A2/Paper Jam B/Paper Jam C
Clear the paper path to resume printing.
PC Printing
Wait for the message to clear.
PF<x> Kit Life: Replace PF Kit <x>
The paper feed roller and separator pad in Tray <x> are near exhaustion. Replace the paper feed roller and separator
pad for the specified tray.
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Place Next Page: Then Press Set
Place the next page to be scanned on the scanner glass, and then press .
Please Wait
Wait for the message to clear.
Printing
The printer is printing a fax. Wait for the message to clear.
Ready
The printer is ready to receive print jobs.
Receiving
The printer is receiving a fax. Wait for the message to clear.
RX Comm Error
An incoming fax transmission error has occurred. Wait for the fax to be re-sent.
Scan Calibration Error
• Make sure the scanner lock is unlocked, and then reset the printer.
• Check for debris on the scanner glass (which includes the document glass and the ADF glass), and then reset
the printer.
If the message appears again, contact Customer Support, and report the message.
Scan Lock Error: Unlock Scanner
The scanner is locked. Open the scanner cover, and then unlock the scanner.
Scan Memory Near Full
There may be insufficient memory to complete the current scan job. If the job fails to scan, cancel the job, and then
try scanning it again.
Scan Network Disconnect
Check the network cable connection. Make sure the network cable is securely connected to the computer and the
printer.
Scan USB Disconnect
Check the USB cable connection. Make sure the USB cable is securely connected to the computer and the printer.
Scanning Page
The scanner is busy. Wait for the message to clear.
Send Email Notify: Send Email Notification
An alert has been activated on the printer that requests an e-mail notification to be sent.
Sending File
The scanned image is being sent to the selected destination. Wait for the message to clear.
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Set Correct Paper
Not all paper sizes are supported for faxing. An unsupported paper size is loaded in the tray. Load a supported paper
size.
Sleep
The printer is saving power while it waits for the next print job.
TAD Answering
An answering machine has answered the call. Wait for the message to clear.
Toner Error: Install Supported Toner Cartridge
An invalid toner cartridge is installed. Remove the toner cartridge, and then install a supported one.
Transmitting
The printer has connected with the receiving fax machine and is sending a fax. Wait for the message to clear.
Toner Low <xxxx>
The toner cartridge(s) of color “x”—K (black), M (magenta),Y (yellow), or C (cyan)—will soon be exhausted. The
specified toner cartridge can print approximately 100–125 pages, depending on the coverage of the toner color, after
this message first appears.
When Toner Low <xxxx> appears or when the print becomes faded, follow these steps to extend the life of the
toner cartridge(s):
1 Remove the toner cartridge(s).
2 Firmly shake the cartridge(s) side-to-side and front-to-back several times to redistribute toner.
3 Reinsert the toner cartridge(s) and continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then replace the toner cartridge(s).
Tray <x> Missing: Insert Tray
Tray 1 and/or Tray 2 is missing. Insert the specified tray(s) into the printer.
TR Belt Life: Replace Transfer Belt
The transfer belt is exhausted. Install a new transfer belt.
TR Kit Life: Replace PQ Kit
The transfer roller and transfer belt cleaning roller are exhausted. Install a new transfer roller and a new transfer belt
cleaning roller.
TX Comm Error
An outgoing fax transmission error has occurred. Resend the fax.
Warming up
Wait for the message to clear.
Waste Pack Full
The waste toner bottle is full or missing. If it is full, replace it using the instruction sheet that came with the replacement
waste toner bottle. If it is missing, install it.
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Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until
you are ready to use them.
Do not expose supplies to:
• Direct sunlight
• Temperatures above 35°C (95°F)
• High humidity above 80%
• Salty air
• Corrosive gases
• Heavy dust
Conserving toner
Toner Saver mode enables you to conserve toner. When Toner Saver mode is enabled, print may appear lighter.
To enable Toner Saver mode:
1 From the control panel, press .
2 Press or repeatedly until Machine Settings appears, and then press .
3 Press or repeatedly until Toner Saver Mode appears, and then press .
4 Press or repeatedly until On appears, and then press .
5 Press to return to the Ready state.
Note: Toner Saver mode is not recommended when you are printing photos or grayscale images.
Cleaning the printer
If print quality problems such as streaking occur, follow these cleaning procedures.
Warning: Do not put water directly on the printer or use ammonia-based cleaners or volatile solvents, such as
thinner, on the printer.
Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION: To avoid the risk of electric shock, unplug the power cord from the wall outlet and disconnect
all cables to the printer before proceeding.
2 Remove paper from the paper support and paper exit tray.
3 Dampen a clean, lint-free cloth with water.
Warning: Do not use household cleaners or detergents, as they may damage the finish of the printer.
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4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper
exit tray.
Warning: Using a damp cloth to clean the interior may cause damage to your printer.
5 Make sure the paper support and paper exit tray are dry before beginning a new print job.
Cleaning the scanner glass
Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images.
1 Slightly dampen a soft, lint-free cloth or paper towel with water.
2 Open the scanner cover.
3 Wipe the scanner glass (which includes the document glass and ADF glass) until it is clean and dry.
4 Wipe the white underside of the scanner cover and the white plastic input guides until they are clean and dry.
Note: The white plastic input guides are located on the scanner cover underneath the ADF on the left side.
5 Close the scanner cover.
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