Lexmark T656dne User Guide

T656dne
User's Guide
August 2011 www.lexmark.com
Machine type(s):
4062, 4864
Model(s):
630, dn1, dn2, dn3, gd1, gd2
Contents 2

Contents

Learning about the printer.........................................................................11
Finding information about the printer....................................................................................................11
Selecting a location for the printer..........................................................................................................11
Printer configurations.............................................................................................................................13
Understanding the home screen.............................................................................................................14
Additional printer setup.............................................................................17
Installing internal options........................................................................................................................17
Available internal options.................................................................................................................................17
Accessing the system board to install internal options ....................................................................................18
Installing a memory card ..................................................................................................................................20
Installing a flash memory or firmware card......................................................................................................21
Installing an Internal Solutions Port..................................................................................................................24
Installing hardware options.....................................................................................................................30
Order of installation.......................................................................................................................................... 30
Installing drawers..............................................................................................................................................31
Attaching cables......................................................................................................................................32
Loading paper..........................................................................................................................................34
Loading paper in the 250- and 550-sheet trays ................................................................................................ 34
Loading paper in the 2000sheet tray...............................................................................................................35
Loading paper in the multipurpose feeder ....................................................................................................... 36
Loading letterhead............................................................................................................................................37
Linking and unlinking trays......................................................................................................................40
Linking trays ...................................................................................................................................................... 40
Unlinking trays .................................................................................................................................................. 40
Linking exit bins ................................................................................................................................................41
Verifying printer setup............................................................................................................................41
Printing a menu settings page ..........................................................................................................................42
Printing a network setup page.......................................................................................................................... 42
Setting up the printer software...............................................................................................................42
Installing printer software ................................................................................................................................ 42
Updating available options in the printer driver .............................................................................................. 43
Setting up wireless printing.....................................................................................................................44
Information you will need to set up the printer on a wireless network ...........................................................44
Installing the printer on a wireless network (Windows)...................................................................................45
Installing the printer on a wireless network (Macintosh).................................................................................46
Contents 3
Installing the printer on a wired network...............................................................................................49
Changing port settings after installing a new network Internal Solutions Port......................................51
Setting up and using the Home Screen applications....................................54
Making the home screen applications work for you...............................................................................54
Configuring the home screen or idle screen...........................................................................................55
Adding a custom background image................................................................................................................. 55
Changing the home screen background image using the printer control panel...............................................55
Changing the home screen background image using the Embedded Web Server ...........................................55
Adding idle screen images ................................................................................................................................ 55
Editing idle screen images ................................................................................................................................56
Deleting idle screen images .............................................................................................................................. 56
Changing the idle screen settings using the Embedded Web Server................................................................ 57
Exporting and importing a configuration using the Embedded Web Server .................................................... 57
Configuring Eco-Settings.........................................................................................................................57
Configuring EcoSettings using the printer control panel .................................................................................58
Configuring EcoSettings using the Embedded Web Server .............................................................................58
Configuring Forms and Favorites.............................................................................................................60
Adding bookmarks using the printer control panel .......................................................................................... 60
Adding bookmarks using the Embedded Web Server ......................................................................................60
Changing the display icons and labels ..............................................................................................................61
Printing forms ...................................................................................................................................................61
Minimizing your printer's environmental impact........................................62
Saving paper and toner...........................................................................................................................62
Using recycled paper ........................................................................................................................................ 62
Conserving supplies ..........................................................................................................................................62
Saving energy..........................................................................................................................................63
Using Eco‑Mode................................................................................................................................................63
Adjusting Power Saver...................................................................................................................................... 63
Adjusting the brightness of the display ............................................................................................................ 64
Recycling..................................................................................................................................................65
Recycling Lexmark products .............................................................................................................................65
Recycling Lexmark packaging............................................................................................................................ 65
Returning Lexmark cartridges for reuse or recycling........................................................................................65
Reducing printer noise............................................................................................................................66
Paper and specialty media guidelines.........................................................67
Paper guidelines......................................................................................................................................67
Paper characteristics.........................................................................................................................................67
Selecting paper .................................................................................................................................................68
Selecting preprinted forms and letterhead ......................................................................................................68
Contents 4
Using recycled paper ........................................................................................................................................ 68
Unacceptable paper..........................................................................................................................................69
Storing paper .................................................................................................................................................... 70
Supported paper sizes, types, and weights.............................................................................................70
Paper sizes supported by the printer................................................................................................................70
Paper types and weights supported by the printer .......................................................................................... 72
Paper types and weights supported by the output bins...................................................................................72
Printing......................................................................................................74
Printing a document................................................................................................................................74
Printing a document .........................................................................................................................................74
Printing on a paper size not listed in the printer menus ..................................................................................74
Printing on a different size or type of paper.....................................................................................................75
Printing on specialty media.....................................................................................................................76
Tips on using letterhead ...................................................................................................................................76
Tips on using transparencies ............................................................................................................................76
Tips on using envelopes.................................................................................................................................... 76
Tips on using labels........................................................................................................................................... 77
Tips on using card stock....................................................................................................................................78
Printing confidential and other held jobs................................................................................................78
Holding jobs in the printer................................................................................................................................78
Printing confidential and other held jobs from Windows.................................................................................79
Printing confidential and other held jobs from a Macintosh computer ...........................................................79
Printing from a flash drive.......................................................................................................................80
Printing information pages......................................................................................................................81
Printing a font sample list ................................................................................................................................. 81
Printing a directory list......................................................................................................................................81
Printing the print quality test pages ................................................................................................................. 82
Canceling a print job................................................................................................................................82
Canceling a print job from the printer control panel........................................................................................82
Canceling a print job from the computer ......................................................................................................... 82
Clearing jams..............................................................................................84
Understanding jam numbers and locations............................................................................................84
200 and 201 paper jams..........................................................................................................................84
202 and 203 paper jams..........................................................................................................................85
230 paper jam.........................................................................................................................................86
241–245 paper jams................................................................................................................................87
250 paper jam.........................................................................................................................................87
270–279 paper jams................................................................................................................................88
280–282 paper jams................................................................................................................................88
Contents 5
283 staple jams.......................................................................................................................................89
Understanding printer menus....................................................................91
Menus list................................................................................................................................................91
Paper menu.............................................................................................................................................92
Default Source menu ........................................................................................................................................ 92
Paper Size/Type menu ...................................................................................................................................... 92
Configure MP menu .......................................................................................................................................... 95
Envelope Enhance.............................................................................................................................................96
Substitute Size menu ........................................................................................................................................96
Paper Texture menu ......................................................................................................................................... 96
Paper Weight menu ..........................................................................................................................................98
Paper Loading menu .......................................................................................................................................100
Custom Types menu ....................................................................................................................................... 101
Custom Names menu .....................................................................................................................................101
Custom Bin Names menu ............................................................................................................................... 101
Universal Setup menu.....................................................................................................................................102
Bin Setup menu...............................................................................................................................................102
Reports menu........................................................................................................................................103
Network/Ports menu.............................................................................................................................105
Active NIC menu .............................................................................................................................................105
Standard Network or Network <x> menus .....................................................................................................105
Network Reports menu .................................................................................................................................. 107
Network Card menu........................................................................................................................................107
TCP/IP menu ...................................................................................................................................................108
IPv6 menu .......................................................................................................................................................109
Wireless menu ................................................................................................................................................110
AppleTalk menu .............................................................................................................................................. 110
NetWare menu ...............................................................................................................................................111
LexLink menu ..................................................................................................................................................111
Standard USB menu ........................................................................................................................................112
Parallel <x> menu ........................................................................................................................................... 114
Serial <x> menu .............................................................................................................................................. 116
SMTP Setup menu ..........................................................................................................................................118
Security menu.......................................................................................................................................119
Editing Security Setups menu .........................................................................................................................119
Miscellaneous menu .......................................................................................................................................120
Confidential Print menu..................................................................................................................................120
Disk Wiping menu ...........................................................................................................................................121
Security Audit Log menu ................................................................................................................................. 123
Set Date and Time menu ................................................................................................................................123
Settings menu........................................................................................................................................124
General Settings menu ................................................................................................................................... 124
Contents 6
Flash Drive menu ............................................................................................................................................130
Setup menu.....................................................................................................................................................132
Finishing menu................................................................................................................................................ 134
Quality menu .................................................................................................................................................. 136
Utilities menu..................................................................................................................................................137
XPS menu........................................................................................................................................................ 138
PDF menu........................................................................................................................................................ 138
PostScript menu.............................................................................................................................................. 139
PCL Emul menu ............................................................................................................................................... 139
HTML menu ....................................................................................................................................................142
Image menu .................................................................................................................................................... 143
Help menu.............................................................................................................................................143
Understanding printer messages..............................................................144
List of status and error messages..........................................................................................................144
Maintaining the printer............................................................................162
Cleaning the exterior of the printer......................................................................................................162
Storing supplies.....................................................................................................................................162
Ordering supplies..................................................................................................................................163
Ordering print cartridges ................................................................................................................................ 163
Ordering a maintenance kit ............................................................................................................................164
Ordering a charge roll assembly .....................................................................................................................165
Ordering a fuser .............................................................................................................................................. 165
Ordering a fuser wiper.................................................................................................................................... 165
Ordering pick rollers ....................................................................................................................................... 165
Ordering staple cartridges .............................................................................................................................. 165
Ordering a transfer roll assembly ................................................................................................................... 166
Checking the status of supplies.............................................................................................................166
Checking the status of supplies from the printer control panel ..................................................................... 166
Checking the status of supplies from a network computer ............................................................................166
Moving the printer to another location................................................................................................166
Shipping the printer..............................................................................................................................167
Administrative support............................................................................168
Using the Embedded Web Server.........................................................................................................168
Checking the device status....................................................................................................................168
Setting up email alerts.........................................................................................................................168
Viewing reports.....................................................................................................................................169
Restoring the factory default settings...................................................................................................169
Contents 7
Troubleshooting.......................................................................................170
Solving basic problems..........................................................................................................................170
Solving basic printer problems ....................................................................................................................... 170
Printer control panel display is blank or displays only diamonds ...................................................................170
Embedded Web Server does not open ...........................................................................................................170
Solving printing problems.....................................................................................................................171
Multiplelanguage PDFs do not print..............................................................................................................171
Error message about reading USB drive appears ...........................................................................................171
Jobs do not print ............................................................................................................................................. 171
Confidential and other held jobs do not print ................................................................................................ 172
Job takes longer than expected to print ......................................................................................................... 172
Job prints from the wrong tray or on the wrong paper .................................................................................. 173
Incorrect characters print ............................................................................................................................... 173
Tray linking does not work..............................................................................................................................173
Large jobs do not collate................................................................................................................................. 174
Unexpected page breaks occur.......................................................................................................................174
Solving option problems........................................................................................................................175
Option does not operate correctly or quits after it is installed ...................................................................... 175
Paper trays...................................................................................................................................................... 175
2000sheet tray...............................................................................................................................................176
5bin mailbox .................................................................................................................... ..............................176
Output options................................................................................................................................................176
Memory card .................................................................................................................................................. 176
Flash memory card ......................................................................................................................................... 176
Hard disk with adapter ................................................................................................................................... 177
Internal Solutions Port.................................................................................................................................... 177
Solving paper feed problems.................................................................................................................177
Paper frequently jams..................................................................................................................................... 177
Paper jam message remains after jam is cleared ...........................................................................................178
Page that jammed does not reprint after you clear the jam .......................................................................... 178
Solving print quality problems..............................................................................................................178
Isolating print quality problems......................................................................................................................178
Blank pages ..................................................................................................................................................... 179
Clipped images................................................................................................................................................ 179
Ghost images .................................................................................................................................................. 179
Gray background.............................................................................................................................................180
Incorrect margins............................................................................................................................................ 180
Paper curl........................................................................................................................................................181
Print irregularities ...........................................................................................................................................181
Print is too dark ..............................................................................................................................................182
Print is too light...............................................................................................................................................183
Repeating defects ........................................................................................................................................... 184
Contents 8
Skewed print ................................................................................................................................................... 184
Solid black or white streaks ............................................................................................................................185
Solid color pages .............................................................................................................................................185
Streaked horizontal lines ................................................................................................................................ 186
Streaked vertical lines.....................................................................................................................................187
Toner fog or background shading appears on the page .................................................................................187
Toner rubs off .................................................................................................................................................188
Toner specks ................................................................................................................................................... 188
Transparency print quality is poor .................................................................................................................. 189
Solving application problems................................................................................................................189
Forms are not available or are not working.................................................................................................... 189
Contacting Customer Support...............................................................................................................189
Notices.....................................................................................................191
Product information..............................................................................................................................191
Edition notice........................................................................................................................................191
Power consumption..............................................................................................................................195
Index........................................................................................................205
Safety information 9

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced. Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:
Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides and rear of the printer to lift it off the optional drawer.
Make sure your fingers are not under the printer when you set it down.
Before setting up the printer, make sure there is adequate clearance around it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
Safety information 10
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
SAVE THESE INSTRUCTIONS.
Learning about the printer 11

Learning about the printer

Finding information about the printer

User's Guide, Help, and more information
Check the User's Guide for information on:The touch screen and its applications.Setting up and using printer software.Caring for and maintaining the printer.
The User's Guide is available on our Web site at www.lexmark.com/publications.
Windows or Mac Help—Open a printer software program or application, and then click Help.
?
Click
Notes:
to view contextsensitive information.
The Help installs automatically with the printer software.The printer software is located in the printer Program folder or on the desktop, depending on your operating
system.
Lexmark Support Web site—support.lexmark.com
Note: Select your country or region, and then select your product to view the appropriate support site.
Email support, live chat support, telephone support numbers, and hours of operation for your country or region can be found on the Support Web site or on the printed warranty that came with your printer.
Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact support so that they may serve you faster:
Machine Type numberSerial numberDate purchasedStore where purchased

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to:
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:Away from the direct airflow of air conditioners, heaters, or ventilatorsFree from direct sunlight, humidity extremes, or temperature fluctuationsClean, dry, and free of dust
Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 12
5
4
1
3
1 Right Side 31 cm (12 in.)
2 Left Side 31 cm (12 in.)
2
3 Front 51 cm (20 in.)
4 Rear 31 cm (12 in.)
5
1
Allows for addition of all output options.
2
Without output options, clearance above the printer should be 12 cm (4.5 in.).
Top
12
137 cm (54 in.)
3
Learning about the printer 13

Printer configurations

Basic model
1
1
Feature
1 Standard exit bin 550 sheets
2 Printer control panel with touch screen Not applicable
3 Multipurpose feeder 100 sheets
4 Standard tray (Tray 1) 550 sheets
1
Based on 75 g/m2 (20 lb) paper.
Paper Capacity
2
2
3
4
4
1
Fully configured model
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Learning about the printer 14
1
2
3 4
5
6
Feature/Option
1
2 5bin mailbox 500 sheets
3 Optional tray (Tray 2) 250 or 550 sheets
4 Optional tray (Tray 3) 250 or 550 sheets
5 Optional 2000sheet tray (Tray 4) 2000 sheets
6 Caster base Not applicable
1
Based on 75 g/m2 (20 lb) paper.
2
The printer supports up to three output expander units, two 5bin mailbox units, one high capacity output expander (not depicted), and one stapler unit (not depicted). Other combinations of options are possible. Contact the place where you purchased the printer.
5bin mailbox
2
Paper Capacity
500 sheets
1

Understanding the home screen

After the printer is turned on and a short warm-up period occurs, the display shows a basic screen which is referred to as the home screen. Use the home screen buttons to initiate an action such as printing a form, opening the menu screen, or responding to messages.
Note: Buttons appearing on the home screen may vary depending on home screen customization settings.
Learning about the printer 15
Display item Description
1Showroom
2 Change background
3
Menus
4Eco‑Settings
5 Bookmarks
Shows the functions of your printer
Changes the background on the home screen
Opens the menus. These menus are available only when the printer is in the Ready state.
Determines how your printer saves paper, toner, and energy
Takes you to your bookmarks, where you can edit, access, or save bookmarks
6 Change Language
7 Status message bar
Lets you select the language you prefer
Shows the current printer status, such as Ready or Busy
Shows printer conditions such as Toner Low
Shows intervention messages to give instructions on what you should do so the
printer can continue processing, such as Close door
8 Status/Supplies Appears on the display whenever the printer status includes a message requiring
intervention. Touch it to access the messages screen for more information on the message, including how to clear it.
9 Forms and Favorites
Provides access to frequently used forms and printed materials
Learning about the printer 16
Other buttons may appear on the home screen, such as:
Display item Description
Search Held Jobs Searches on any of the following items and returns search results:
User names for held or confidential print jobs
Job names for held jobs, excluding confidential print jobs
Profile names
Bookmark container or job names
USB container or job names for supported extensions only
Held Jobs Opens a screen containing all the held jobs
Lock Device Appears on the screen when the printer is unlocked and a Device Lockout Personal
Identification Number (PIN) has been set. Touching this button opens a PIN entry screen. Entering the correct PIN locks the printer
control panel (touch screen and hard buttons).
Unlock Device Appears on the screen when the printer is locked. The printer control panel buttons
and shortcuts cannot be used while it appears. Touching this button opens a PIN entry screen. Entering the correct PIN unlocks the
printer control panel (touch screen and hard buttons).
More Information Appears on the display when the user must interact with the printer to continue printing.
“More information” provides step‑by‑step instructions with clear drawings to show you how to perform such tasks as changing the toner cartridges.
Additional printer setup 17

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Available internal options

Memory cardsPrinter memoryFlash memoryFonts
Firmware cardsBar Code and FormsIPDS and SCS/TNePrintCryption
LexmarkRS232C Serial ISPParallel 1284B ISPMarkNetMarkNet N8130 10/100 Fiber ISPMarkNet N8120 10/100/1000 Ethernet ISP
TM
TM
Internal Solutions Ports (ISP)
TM
N8150 802.11 b/g/n Wireless ISP
Additional printer setup 18

Accessing the system board to install internal options

Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
1 Open the system board door.
2 Loosen the screw(s) on the system board cover.
Additional printer setup 19
3 Remove the system board cover.
4 Use the illustration below to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1
2
3
1 Firmware and flash memory card connectors
2 Memory card connector
3 Lexmark Internal Solutions Port or printer hard disk connector
Additional printer setup 20

Installing a memory card

Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory card:
1 Access the system board.
3
2
1
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 Open the memory card connector latches.
Additional printer setup 21
4 Align the notches on the memory card with the ridges on the connector.
2
1
1 Notches
2 Ridges
5 Push the memory card straight into the connector until it snaps into place.
6 Replace the system board cover and close the system board door.
1
3

Installing a flash memory or firmware card

Note: This task requires a flathead screwdriver.
2
Additional printer setup 22
The system bo ard has two connections f or an optional flash mem ory or firmware card. Only one of each may be installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
3
2
1
2 Unpack the card.
Note: Avoid touching any electrical components on the card.
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
1
1 Plastic pins
2 Metal pins
2
Additional printer setup 23
4 Push the card firmly into place.
Notes:
The entire length of the connector on the card must touch and be flush against the system board.
Be careful not to damage the connectors.
5 Replace the system board cover and close the system board door.
1
2
3
Additional printer setup 24

Installing an Internal Solutions Port

The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options.
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
3
2
1
2 Remove the hard disk:
a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out.
Additional printer setup 25
b Remove the screws holding the printer hard disk in place.
c Remove the printer hard disk by pulling it upward to unseat the standoffs.
d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then
remove the bracket. Set the printer hard disk aside.
Additional printer setup 26
3 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
4 Locate the appropriate connector on the system board.
5 Remove the metal cover from the ISP opening.
2
1
Additional printer setup 27
6 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps
into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
7 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that any
overhanging connectors will pass through the ISP opening in the system board cage.
Additional printer setup 28
8 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
9 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew
at this time.
10 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.
11 Tighten the long thumbscrew.
Note: Do not overtighten the thumbscrew.
Additional printer setup 29
12 Insert the plug of the ISP interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color coded.
13 Reattach the hard drive to the ISP.
a Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer
hard disk until the standoffs have seated into place.
b Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color coded.
Additional printer setup 30
14 Replace the system board cover and close the system board door.
1
2
3

Installing hardware options

Order of installation

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Install the printer and any options you have purchased in the following order:
1 Printer stand or caster base
2 2000sheet tray
3 250or 550sheet tray
4 Printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
For more information on installing a printer stand, caster base, or 2000sheet tray, see the setup documentation that came with the option.
Additional printer setup 31

Installing drawers

The printer supports up to four optional drawers. A drawer consists of a tray and a support unit. All drawers are installed the same way.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
1 Unpack the drawer, and then remove any packing material.
2 Place the drawer in the location chosen for the printer.
Note: If you have multiple options to install, then see the section about the recommended order of installation.
The 2000sheet drawer must be the bottom drawer.
3 Align the printer with the drawer, and then lower the printer into place.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
4 Update the options in the printer driver after you have completed installation.
Removing an optional drawer
Warning—Potential Damage: Lifting the printer from a drawer without pushing in the safety latches could damage
the latches.
Additional printer setup 32
To remove an optional drawer, push in the safety latches on both sides of the drawer until they click. The safety latches stay recessed, so it is easier to lift the printer.

Attaching cables

CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:
The USB symbol on the cable with the USB symbol on the printer
The appropriate Ethernet cable to the Ethernet port
Additional printer setup 33
2
1
1 USB port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown
while actively printing. A loss of data or a malfunction can occur.
2 Ethernet port
Additional printer setup 34

Loading paper

Loading paper in the 250- and 550-sheet trays

1
2
Squeeze and move the width guide to the correct position for the paper size being loaded.
1
2
3
Squeeze and move the length guide to the correct position for the paper size being loaded.
Flex and fan the paper, and then straighten the edges on a level surface before loading it in the tray.
Do not load paper past the fill line.
Additional printer setup 35
Loading paper in the 2000sheet tray
Unlock the length guide.
Pull up and slide the width guide to the correct position for the paper size being loaded.
Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide.
Additional printer setup 36
Flex and fan the paper, and then straighten the edges on a level surface before loading it in the tray.
Do not load paper past the fill line.

Loading paper in the multipurpose feeder

Note: From the home screen, set the Paper Size and Paper Type. To access the paper menus, touch >Paper Menu > Paper Size/Type.
Flex and fan the paper or specialty media, and then straighten the edges on a level surface before loading it in the tray.
Squeeze and slide the width guide to the far right.
Additional printer setup 37
Notes:
Make sure the paper fits loosely in the
multipurpose feeder, lies flat, and is not bent or wrinkled.
Do not exceed the maximum stack height by
forcing paper under the stack height limiter.
Load only one size and type of media at a
time.
Load envelopes with the flap side down and
to the left as shown on the tray.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives. These envelopes may severely damage the printer.
Slide the paper gently into the multipurpose feeder until it comes to a stop, and then adjust the width guide to lightly touch the edge of the paper stack.

Loading letterhead

In the 250or 550sheet trays
Without an optional StapleSmartTM II Finisher
D
A
E
H
R
E
T
T
E
L
Singlesided printing
With an optional StapleSmart II Finisher
LETTER
H
EAD
Singlesided printing
Additional printer setup 38
Without an optional StapleSmartTM II Finisher
LETTERHEAD
Duplex (twosided) printing Duplex (twosided) printing
With an optional StapleSmart II Finisher
In the 2000sheet tray
Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher
LETTERHEAD
LETTERHEAD
Singlesided printing
Singlesided printing
LETTERHEAD
Additional printer setup 39
Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher
D
A
E
H
R
E
T
T
E
L
LETTERHEAD
Duplex (twosided) printing
Duplex (twosided) printing
In the multipurpose feeder
Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher
D
A
E
H
R
E
T
T
LE
Singlesided printing
Singlesided printing
LETTERHEAD
Additional printer setup 40
Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher
LE
TTE
R
H
D
A
E
H
R
E
T
T
E
L
EA
D
Duplex (twosided) printing
Duplex (twosided) printing

Linking and unlinking trays

Linking trays

Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked.
The printer automatically senses the Paper Size setting according to the position of the paper guides in each tray except the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive, and Universal paper sizes. The multipurpose feeder and trays using other paper sizes can be linked manually using the Paper Size menu available from the Paper Size/Type menu.
Note: To link the multipurpose feeder, Configure MP must be set to Cassette in the Paper menu in order for MP Feeder Size to appear as a menu item.
The Paper Type setting must be set for all trays from the Paper Type menu available from the Paper Size/Type menu.

Unlinking trays

Unlinked trays have settings that are not the same as the settings of any other tray.
Additional printer setup 41
To unlink a tray, change the following tray settings so that they do not match the settings of any other tray:
Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>)
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
Paper Size (for example: letter, A4, statement)
Load a different paper size to change the Paper Size setting for a tray automatically. Paper Size settings for the multipurpose feeder are not automatic; they must be set manually from the Paper Size menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be properly processed if an inaccurate Paper Type is selected.

Linking exit bins

The standard exit bin holds up to 550 sheets of 20lb paper. If you need additional output capacity, you can purchase other optional exit bins.
Note: Not all exit bins support every paper size and type.
Linking exit bins lets you create a single output source so the printer can automatically switch output to the next available exit bin.
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Paper Menu.
4 Touch Bin Setup.
5 Touch the correct bin or bins.
6 Touch Configure Bins.
7 Touch Link.

Verifying printer setup

Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:
Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options
appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove the option and install it again.
Network setup page—If your printer is a network model and is attached to a network, print a network setup page
to verify the network connection. This page also provides important information that aids network printing configuration.
Additional printer setup 42

Printing a menu settings page

Print a menu settings page to review the current menu settings and to verify printer options are installed correctly.
Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory default settings. Once you select and save other settings from the menus, they replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, choose another value, and save it. To restore the factory default settings, see “Restoring the factory default settings” on page 169.
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Reports.
4 Touch Menu Settings Page.
The menu settings page prints and the printer returns to the home screen.

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Reports.
4 Touch Network Setup Page.
The network setup page prints and the printer returns to the home screen.
5 Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected,” then the LAN drop may not be active, the network cable may be malfunctioning, or, if you have a wireless printer model, the wireless network may not be configured properly. Consult a system support person for a solution, and then print another network setup page.

Setting up the printer software

Installing printer software

A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions:
For Windows users
1
Close all open software programs.
2 Insert the Software and Documentation CD.
3 From the main installation dialog, click Install.
4 Follow the instructions on the screen.
Additional printer setup 43
For Macintosh users
1
Close all open software applications.
2 Insert the Software and Documentation CD.
3 From the Finder desktop, double-click the printer CD icon that automatically appears.
4 Double-click the Install icon.
5 Follow the instructions on the screen.
Using the World Wide Web
1
Go to the Lexmark Web site at www.lexmark.com.
2 From the Drivers & Downloads menu, click Driver Finder.
3 Select your printer, and then select your operating system.
4 Download the driver and install the printer software.

Updating available options in the printer driver

Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
For Windows users
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printer folder opens.
4 Select the printer.
5 Rightclick the printer, and then select Properties.
6 Click the Install Options tab.
7 Under Available Options, add any installed hardware options.
8 Click Apply.
For Macintosh users
In Mac OS X version 10.5 or later
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Select the printer, and then click Options & Supplies.
4 Click Driver, and then add any installed hardware options.
5 Click OK.
Additional printer setup 44
In Mac OS X version 10.4 and earlier
1 From the Finder desktop, choose Go > Applications.
2 Doubleclick Utilities, and then doubleclick Print Center or Printer Setup Utility.
3 Select the printer, and then from the Printers menu, choose Show Info.
4 From the popup menu, choose Installable Options.
5 Add any installed hardware options, and then click Apply Changes.

Setting up wireless printing

Information you will need to set up the printer on a wireless network

Note: Do not connect the installation or network cables until prompted to do so by the setup software.
SSID—The SSID is also referred to as the network name.
Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc.
Channel (for ad hoc networks)—The channel defaults to auto for infrastructure networks.
Some ad hoc networks will also require the auto setting. Check with your system support person if you are not sure which channel to select.
Security Method—There are three basic options for Security Method:WEP key
If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currently in use on the network by selecting the Default WEP Transmit Key.
or
WPA or WPA2 passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.
No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
If you are installing the printer on an 802.1X network using the Advanced method, then you may need the following:
Authentication type
Inner authentication type
802.1X username and password
Certificates
Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and Documentation CD.
Additional printer setup 45

Installing the printer on a wireless network (Windows)

Before you install the printer on a wireless network, make sure that:
An optional wireless card is installed in your printer.
Your wireless network is set up and working properly.
The computer you are using is connected to the same wireless network where you want to set up the printer.
1 Connect the power cable, and then turn the printer on.
2
2
Make sure the printer and computer are fully on and ready.
Do not connect the USB cable until instructed to do so on the screen.
2 Insert the Software and Documentation CD.
3 Click Install.
4 Click Agree.
5 Click Suggested.
6 Click Wireless Network Attach.
Additional printer setup 46
7 Connect the cables in the following order:
a Temporarily connect a USB cable between the computer on the wireless network and the printer.
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable
so you can print wirelessly.
b If your printer has faxing capabilities, then connect the telephone cable.
8 Follow the instructions on the computer screen to complete the software installation.
9 To allow other computers on the wireless network to use the wireless printer, follow steps 2 through 6 and step 8
for each computer.

Installing the printer on a wireless network (Macintosh)

Before you install the printer on a wireless network, make sure that:
An optional wireless card is installed in your printer.
Your wireless network is set up and working properly.
The computer you are using is connected to the same wireless network where you want to set up the printer.
Prepare to configure the printer
1
Locate the printer MAC address on the sheet that came with the printer. Write the last six digits of the MAC address in the space provided below:
MAC address: ___ ___ ___ ___ ___ ___
2 If your printer has faxing capabilities, then connect the telephone cable.
3 Connect the power cable, and then turn the power on.
2
2
Enter the printer information
1
Access the AirPort options:
Additional printer setup 47
In Mac OS X version 10.5
a From the Apple menu, choose System Preferences.
b Click Network.
c Click AirPort.
In Mac OS X version 10.4 and earlier
a From the Go menu, choose Applications.
b Doubleclick Internet Connect.
c From the toolbar, click AirPort.
2 From the Network popup menu, select print server xxxxxx, where the x’s are the last six digits of the MAC address
located on the MAC address sheet.
3 Open the Safari browser.
4 From the Bookmarks drop-down menu, select Show.
5 Under Collections, select Bonjour or Rendezvous, and then doubleclick the printer name.
Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple
Computer.
6 From the main page of the Embedded Web Server, navigate to the page where the wireless settings information is
stored.
Configure the printer for wireless access
1
Type the name of your network (SSID) in the appropriate field.
2 Select Infrastructure as your Network Mode if you are using a wireless router.
3 Select the type of security you use to protect your wireless network.
4 Enter the security information necessary for the printer to join your wireless network.
5 Click Submit.
6 Open the AirPort application on your computer:
In Mac OS X version 10.5
a From the Apple menu, choose System Preferences.
b Click Network.
c Click AirPort.
In Mac OS X version 10.4 and earlier
a From the Go menu, choose Applications.
b Doubleclick Internet Connect.
c From the toolbar, click AirPort.
7 From the Network popup menu, select your wireless network.
Additional printer setup 48
Configure your computer to use the printer wirelessly
To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility.
1 Install a PPD file on the computer:
a Insert the Software and Documentation CD in the CD or DVD drive.
b Double-click the installer package for the printer.
c From the Welcome screen, click Continue.
d Click Continue again after viewing the Readme file.
e Click Continue after viewing the license agreement, and then click Agree to accept the terms of the agreement.
f Select a Destination, and then click Continue.
g From the Easy Install screen, click Install.
h Type the user password, and then click OK.
All necessary software is installed on the computer.
i Click Close when installation is complete.
2 Add the printer:
a For IP printing:
In Mac OS X version 10.5
1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Select the printer from the list. 5 Click Add.
In Mac OS X version 10.4
1 From the Go menu, choose Applications. 2 Doubleclick Utilities. 3 Locate and double‑click Printer Setup Utility or Print Center. 4 From the Printer List, choose Add. 5 Select the printer from the list. 6 Click Add.
b For AppleTalk printing:
In Mac OS X version 10.5
1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click AppleTalk. 5 Select the printer from the list. 6 Click Add.
In Mac OS X version 10.4
1 From the Go menu, choose Applications. 2 Doubleclick Utilities.
Additional printer setup 49
3 Locate and double‑click Print Center or Printer Setup Utility. 4 From the Printer List, choose Add. 5 Choose the Default Browser tab. 6 Click More Printers. 7 From the first pop‑up menu, choose AppleTalk. 8 From the second pop‑up menu, select Local AppleTalk zone. 9 Select the printer from the list.
10 Click Add.

Installing the printer on a wired network

Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber optic network connections.
Before you install the printer on a wired network, make sure that:
You have completed the initial setup of the printer.
The printer is connected to your network with the appropriate type of cable.
For Windows users
1 Insert the Software and Documentation CD.
Wait for the Welcome screen to appear.
If the CD does not launch after a minute, then do the following:
a Click , or click Start and then click Run.
b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
2 Click Install Printer and Software.
3 Click Agree to agree to the License Agreement.
4 Select Suggested, and then click Next.
Note: To configure the printer using a static IP address, using IPv6, or to configure printers using scripts, select Custom and follow the onscreen instructions.
5 Select Wired Network Attach, and then click Next.
6 Select the printer manufacturer from the list.
7 Select the printer model from the list, and then click Next.
8 Select the printer from the list of printers discovered on the network, and then click Finish.
Note: If your configured printer does not appear in the list of discovered printers, click Add Port and follow the
onscreen instructions.
9 Follow the on‑screen instructions to complete the installation.
Additional printer setup 50
For Macintosh users
1 Allow the network DHCP server to assign an IP address to the printer.
2 Print the network setup page from the printer. For information on printing a network setup page, see “Printing a
network setup page” on page 42.
3 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you
are configuring access for computers on a different subnet than the printer.
4 Install the drivers and add the printer:
a Install a PPD file on the computer:
1 Insert the Software and Documentation CD in the CD or DVD drive. 2 Double-click the installer package for the printer. 3 From the Welcome screen, click Continue. 4 Click Continue again after viewing the Readme file. 5 Click Continue after viewing the license agreement, and then click Agree to accept the terms of the
agreement.
6 Select a Destination, and then click Continue. 7 From the Easy Install screen, click Install. 8 Type the user password, and then click OK.
All the necessary software is installed on the computer.
9 Click Restart when installation is complete.
b Add the printer:
For IP Printing:
In Mac OS X version 10.5 or later
1
From the Apple menu, choose System Preferences.
2 Click Print & Fax. 3 Click +. 4 Click IP. 5 Type the IP address of your printer in the Address field. 6 Click Add.
In Mac OS X version 10.4 and earlier
1
From the Finder desktop, choose Go > Applications.
2 Doubleclick Utilities. 3 Doubleclick Printer Setup Utility or Print Center. 4 From the Printer List, click Add. 5 Click IP. 6 Type the IP address of your printer in the Address field. 7 Click Add.
For AppleTalk Printing:
In Mac OS X version 10.5
1
From the Apple menu, choose System Preferences.
2 Click Print & Fax. 3 Click +.
Additional printer setup 51
4 Click AppleTalk. 5 Select the printer from the list. 6 Click Add.
In Mac OS X version 10.4 and earlier
1
From the Finder desktop, choose Go > Applications.
2 Doubleclick Utilities. 3 Doubleclick Print Center or Printer Setup Utility. 4 From the Printer List, click Add. 5 Choose the Default Browser tab. 6 Click More Printers. 7 From the first pop‑up menu, choose AppleTalk. 8 From the second pop‑up menu, choose Local AppleTalk zone. 9 Select the printer from the list.
10 Click Add.
Note: If the printer does not show up in the list, you may need to add it using the IP address. Contact your
system support person for assistance.

Changing port settings after installing a new network Internal Solutions Port

When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Notes:
If the printer has a static IP address that will stay the same, then you do not need to make any changes to the
computer configurations.
If the computers are configured to print to the printer by a network name that will stay the same, instead of by
IP address, then you do not need to make any changes to the computer configurations.
If you are adding a wireless ISP to a printer previously configured for a wired connection, then make sure the
wired network is disconnected when you configure the printer to operate wirelessly. If the wired connection remains connected, then the wireless configuration will complete, but the wireless ISP will not be active. In the event that the printer was configured for a wireless ISP while still attached to a wired connection, disconnect the wired connection, turn the printer off, and then turn the printer back on again. This will enable the wireless ISP.
Only one network connection at a time is active. If you want to switch the connection type between wired and
wireless, you must first turn the printer off, connect the cable (to switch to a wired connection) or disconnect the cable (to switch to a wireless connection), and then turn the printer back on again.
For Windows users
1 Print a network setup page and make a note of the new IP address.
2 Click , or click Start and then click Run.
3 In the Start Search or Run box, type control printers.
Additional printer setup 52
4 Press Enter, or click OK.
The printer folder opens.
5 Locate the printer that has changed.
Note: If there is more than one copy of the printer, then update all of them with the new IP address.
6 Rightclick the printer.
7 Click Properties.
8 Click the Ports tab.
9 Locate the port in the list, and then select it.
10 Click Configure Port.
11 Type the new IP address in the “Printer Name or IP Address” field. You can find the new IP address on the network
setup page you printed in step 1.
12 Click OK, and then click Close.
For Macintosh users
1 Print a network setup page and make a note of the new IP address.
2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you
are configuring access for computers on a different subnet than the printer.
3 Add the printer:
For IP printing:
In Mac OS X version 10.5 or later
a
From the Apple menu, choose System Preferences.
b Click Print & Fax. c Click +. d Click IP. e Type in the IP address of your printer in the Address field.
f Click Add.
In Mac OS X version 10.4 and earlier
a
From the Go menu, choose Applications.
b Doubleclick Utilities. c Doubleclick Printer Setup Utility or Print Center. d From the Printer List, click Add. e Click IP.
f Type in the IP address of your printer in the Address field.
g Click Add.
For AppleTalk printing:
In Mac OS X version 10.5
a
From the Apple menu, choose System Preferences.
b Click Print & Fax.
Additional printer setup 53
c Click +. d Click AppleTalk. e Select the printer from the list.
f Click Add.
In Mac OS X version 10.4 and earlier
a
From the Go menu, choose Applications.
b Doubleclick Utilities. c Doubleclick Print Center or Printer Setup Utility. d From the Printer List, click Add. e Choose the Default Browser tab.
f Click More Printers. g From the first pop‑up menu, choose AppleTalk. h From the second pop‑up menu, select Local AppleTalk zone.
i Select the printer from the list.
j Click Add.
Setting up and using the Home Screen applications 54

Setting up and using the Home Screen applications

Making the home screen applications work for you

Your printer came with special applications to enable you to store, access, and display printed material and images on the touch screen. You can also select environmentally friendly printer settings for saving paper and energy.
The touchscreen applications that came with your printer are:
Forms and Favorites
Access frequently used forms and bookmarks with this application. Create your own index of forms, information sheets, and other materials you print often. The application works by linking the documents by their URL or Web sites. When you want to print a form, touch Forms and Favorites, touch the form you want, and then print.
EcoSettings
Alter printer settings to save energy and paper with this application. When you select the Energy EcoSetting, the printer automatically conserves energy using a different Power Saver setting. When you select the Paper Eco‑Setting, the printer saves paper by printing on both sides of the paper. When you select the Energy/Paper EcoSetting, the printer uses all the settings for reducing your printer's impact on the environment.
Background and Idle Screen
Make your own background and idle screens with this application. Your home screen displays the background, idle screen, and button icons of yo ur choice. You can tailor your home screen to look a certain way and you can determi ne what icons show on the display. This way, you can show the icons you use most often and hide the others.
Showroom
View the special features of your printer with this slide show applic ation. Designed to acquaint users with the printer, the slide show highlights the efficient, papersaving, and sustainable solutions of your printer.
You can set up and use the home screen applications by using the home screen buttons or the Embedded Web Server. To open the Embedded Web Server, type your printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Setting up and using the Home Screen applications 55

Configuring the home screen or idle screen

The Background and Idle Screen application allows you to change the image used as the background on the printer home screen as well as the images used on the printer idle screen.
Images used on the home or idle screens must meet the following requirements:
GIF, JPEG, and PNG formats only
A file size no larger than 128K
A home screen background image size (in pixels) no larger than 800 x 405
An idle screen image size (in pixels) no larger than 800 x 480

Adding a custom background image

1 From the Embedded Web Server, click Settings > Embedded Solutions > Background and Idle Screen >
Configure.
2 Under Home Screen Image, beside Background Images, select Custom.
3 Beside Custom Image, click Browse.
4 Browse to the graphic you want to use, and then click Open.
5 Click Apply.
Notes:
If you want to view the current custom image, click View Current Value under the Custom Image field.
If you want to reset the custom image, select the Reset to default value check box, and then click Apply.
If you do not want to use a custom background image on the home screen, select one of the other options
under Background Images, and then click Apply.

Changing the home screen background image using the printer control panel

1 From the home screen, touch the Change Background icon.
2 Select the background you want to use, and then click Apply.

Changing the home screen background image using the Embedded Web Server

1 From the Embedded Web Server, click Settings > Embedded Solutions > Background and Idle Screen >
Configure.
2 Under Home Screen Background, beside Background Image, select the image you want to use.
3 Click Apply.

Adding idle screen images

1 From the Embedded Web Server, click Settings > Embedded Solutions > Background and Idle Screen >
Configure.
2 Beside Idle Screen Images, click Add.
Setting up and using the Home Screen applications 56
3 Enter an Image Name.
4 Beside Image, click Browse.
5 Browse to the graphic you want to use, and then click Open.
6 Click Apply.
7 Repeat steps 3 through 6 to add additional idle screen images.
Note: You can add up to ten idle screen images.
8 Click Apply.
9 Click Apply.
Notes:
If you want to view the current image, click View Current Value under the Image field.
If you want to reset the image, select the Reset to default value check box, and then click Apply.

Editing idle screen images

1 From the Embedded Web Server, click Settings > Embedded Solutions > Background and Idle Screen >
Configure.
2 Beside Idle Screen Images, select the image you want to edit, and then click Edit.
3 If desired, change the Image Name.
4 Beside Image, click Browse.
5 Browse to the graphic you want to use, and then click Open.
6 Click Apply.
7 Repeat steps 3 through 6 to edit additional idle screen images.
Notes:
If you want to view the current image, then click View Current Value under the Image field.
If you want to reset the image, then select the Reset to default value check box, and then click Apply.
8 Click Apply.

Deleting idle screen images

1 From the Embedded Web Server, click Settings > Embedded Solutions > Background and Idle Screen >
Configure.
2 Beside Idle Screen Images, select the image you want to delete, and then click Delete.
3 Click Remove.
4 Click Apply.
Setting up and using the Home Screen applications 57

Changing the idle screen settings using the Embedded Web Server

1 From the Embedded Web Server, click Settings > Embedded Solutions > Background and Idle Screen >
Configure.
2 Under Idle Screen Settings, make sure Enable is selected.
3 Beside Start Time, enter the number of seconds the printer is idle before the idle screen images appear.
4 Beside Image Interval, enter the number of seconds between image changes.
5 Click Apply.

Exporting and importing a configuration using the Embedded Web Server

You can export configuration settings into a text file that can then be imported and used to apply the settings to one or more additional printers.
Exporting the configuration
1
From the Embedded Web Server, click Settings > Embedded Solutions.
2 From Installed Solutions, click the name of the application you want to configure.
3 Click Configure.
4 Click Export.
5 Follow the browser prompts to save the configuration file. You will have the option to enter a unique file name or
use the default name.
Note: If a JVM Out of Memory error occurs, repeat the export until the settings file is saved.
Importing the configuration
1
From the Embedded Web Server, click Settings > Embedded Solutions.
2 From Installed Solutions, click the name of the application you want to configure.
3 Click Configure.
4 Click Import.
5 Browse to the saved configuration file, and then load or preview it.
Note: If a timeout occurs and a blank screen appears, refresh the browser, and then click Apply.

Configuring Eco-Settings

The Eco‑Settings application lets you select energy‑ and paper‑saving settings that can help reduce the environmental impact of your printer.
Setting up and using the Home Screen applications 58
Configuring EcoSettings using the printer control panel
1 From the printer home screen, touch EcoSettings.
2 Touch EcoMode, and then touch Off, Energy (to reduce energy use, especially when the printer is idle),
Energy/Paper, or Paper (to turn off print log features).
Notes:
Choosing Energy/Paper will automatically set 2‑Sided Printing and Power Saver to default levels. You will not
be able to modify those settings.
When Energy or Energy/Paper is enabled, printer engine motors do not start until a job is ready to print. You
may therefore notice a short delay before the first page is printed.
3 Touch Done.
4 Touch 2‑Sided Printing, and then touch 1Sided, 2‑Sided Long Edge, or 2‑Sided Short Edge.
5 Touch Done.
6 Touch Quiet Mode, and then touch Off or On.
7 Touch Done.
Note: In Quiet Mode, printer engine motors do not start until a job is ready to print. You may notice a short
delay before the first page is printed, as well as a reduction in processing speed.
8 Use the Standby Mode left and right arrows to adjust the number of minutes (1‑240) the printer will wait before
darkening the home screen.
9 Use the Power Saver left and right arrows to adjust the number of minutes (1‑240) the printer will wait before
powering down the print engine.
Note: Standby Mode will engage automatically when the printer is in Power Saver mode.
10 Use the Screen Brightness left and right arrows to adjust the percentage of screen brightness (20100%).
11 Use the Toner Darkness left and right arrows to adjust the darkness of your printed documents.
12 Touch OK to save changes made to Standby Mode, Power Saver, Screen Brightness, or Toner Darkness settings.
Configuring EcoSettings using the Embedded Web Server
Home screen icons and text
You can customize how EcoSettings appears on the printer home screen by changing the text that appears with the button, the image displayed on the button when it is not pressed, or the image that displays when the button is pressed.
1 From the Embedded Web Server, click Settings > Embedded Solutions > EcoSettings > Configure.
2 In the Text field, type the new button text you want to appear on the home screen.
3 In the Icon field, type a path or browse to the graphic you want to appear when the button on the home screen is
not pressed.
Note: Use a GIF, JPEG, or PNG image with dimensions of 120 x 75 pixels that is 11KB or smaller.
Setting up and using the Home Screen applications 59
4 In the Icon When Pressed field, type a path or browse to the graphic you want to appear when the button on the
home screen is pressed.
Note: Use a GIF, JPEG, or PNG image with dimensions of 120 x 75 pixels that is 11KB or smaller.
5 Click Apply.
Note: To restore the default appearance of EcoSettings, under the “Home Screen Button: Icon” field or the “Home Screen Button: Icon When Pressed” field, select Reset to default value, and then click Apply.
Energyand papersaving options
1
From the Embedded Web Server, click Settings > Embedded Solutions > EcoSettings > Configure. Adjust the following settings as needed:
Eco Mode—Choose Off, Energy (to reduce energy use, especially when the printer is idle), Energy/Paper, or
Paper (to turn off print log features).
Notes:
– Choosing Energy/Paper will automatically set 2‑Sided Printing and Power Saver to default levels.
Additional changes made to those settings through the Embedded Web Server will be ignored.
When Energy or Energy/Paper is enabled, printer engine motors do not start until a job is ready to print.
You may therefore notice a short delay before the first page is printed.
Standby Mode—Type the number of minutes (1240) the printer will wait before darkening the home screen.
Power Saver—Type the number of minutes (1240) the printer will wait before powering down the print engine.
Note: Standby Mode will engage automatically when the printer is in Power Saver mode.
Screen Brightness—Type a number for the desired percentage of screen brightness (20100).
2Sided Printing—Choose 1Sided, 2Sided Long Edge, or 2Sided Short Edge.
Toner Darkness—From the menu choose a toner darkness value (110).
Quiet Mode—Click the check box to reduce the amount of noise produced by the printer.
Note: In Quiet Mode, printer engine motors do not start until a job is ready to print. You may notice a short delay before the first page is printed, as well as a reduction in processing speed.
Lock UI—Click the check box to prevent users from changing Eco‑Settings using the printer touch screen.
2 Click Apply to save changes, or Restore Defaults to return all settings to default values.
Exporting or importing configuration settings
You can export configuration settings into a text file that can then be imported and then used to apply the settings to one or more additional printers.
1 From the Embedded Web Server, click Settings > Embedded Solutions > EcoSettings > Configure.
2 To export your current settings, click Export, and then follow the browser prompts to save the configuration file.
You will have the option to enter a unique file name or use the default name.
3 To import a previously saved configuration, click Import, browse to the saved configuration file, and then load or
preview it.
Setting up and using the Home Screen applications 60

Configuring Forms and Favorites

The Forms and Favorites solution provides users with quick and easy access to frequently used forms or other information that is regularly printed.
The printer Bookmark function is used to create a link to a form or electronic file at a predetermined URL or network location. These files are then accessed from the Forms and Favorites icon.
When adding bookmarks from the printer Embedded Web Server, more configuration options are available than when adding bookmarks from the printer control panel.

Adding bookmarks using the printer control panel

Note: Bookmarks that are entered using this process must be edited from the printer Embedded Web Server.
1 From the printer control panel, touch Held Jobs.
2 Touch Bookmarks.
3 Touch Create Bookmark.
4 Enter a name for the new bookmark, and then touch Enter. This name will be displayed in the Forms menu when
selecting a form to print.
5 Enter the URL or network location of the form.
Note: The printer does not verify the validity of the URL or network location, so it is important to make sure that
the location is valid and is entered correctly.
6 Touch Done.

Adding bookmarks using the Embedded Web Server

1 From the Embedded Web Server, click Settings > Bookmark Setup.
2 Click New Bookmark.
3 In the Bookmark Properties section, type a Name and URL for the bookmark.
4 Configure optional bookmark settings:
To require users to enter a PIN to print the bookmark, type a fourdigit number beside PIN.
To change the default printer settings, adjust the settings in the Finishing Menu and Paper sections.
If the bookmark URL refers to an HTML document, then you can change the default margin for printing the
document by changing the setting for Margin in the HTML Properties section.
If the bookmark URL refers to an HTML document, then select whether to Print Background Images in the HTML
Properties section.
If the bookmark URL refers to a PDF document, then select whether the document should Scale to Fit when
printed in the PDF Properties section.
5 Click Submit to save the new bookmark.
Setting up and using the Home Screen applications 61

Changing the display icons and labels

1 From the Embedded Web Server, click Settings > Embedded Solutions > Forms and Favorites > Configure.
2 Select the Custom option next to each field that you want to change.
3 Enter text, or browse to the appropriate image file.
Notes:
Replacement icons must be GIF, JPEG, or PNG files under 11KB in size.
The standard size for welcome screen icons is 120 x 75 pixels. For best results, resize or crop source images
to the correct size before use.
4 Click either Apply to save the settings or Reset to return to the previous settings.

Printing forms

1 From the printer touch screen, touch Forms and Favorites.
2 Touch the desired form in the list.
3 Enter the number of copies, and then touch Print.
Minimizing your printer's environmental impact 62

Minimizing your printer's environmental impact

Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see:
The Notices chapter
The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
The Lexmark recycling program at www.lexmark.com/recycling
By selecting certain printer settings or tasks, you may be able to further reduce your printer's impa ct on the environm ent. This chapter outlines the settings and tasks that may yield a greater environmental benefit.

Saving paper and toner

Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see "Using Eco-Mode".

Using recycled paper

As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your printer, see “Using recycled paper” on page 68.

Conserving supplies

There are a number of ways you can reduce the amount of paper and toner you use. You can:
Print on both sides of the paper.
Print multiple pages on one sheet of paper. Use the Print dialog to print up to 16 pages of a multiplepage document
on a single sheet of paper.
Check your first draft for accuracy. Before printing:Use the Lexmark preview feature, which you can select from the Print dialog, the Lexmark Toolbar, or the printer
display, to see what the document will look like before you print it.
Print one copy of the document to check its content and format for accuracy.
Carefully select and load paper to avoid paper jams. For more information, see “Loading paper” on page 34.
Minimizing your printer's environmental impact 63

Saving energy

For additional information on saving power, see the Notices chapter.
Using EcoMode
Use EcoMode to quickly select one or more ways to reduce your printer's environmental impact.
Note: See the table for the multiple settings that change when you select an EcoMode setting.
Choose To
Energy Reduce energy use, especially when the printer is idle.
Printer engine motors do not start until a job is ready to print. You may notice a short delay before the
first page is printed.
The printer enters Power Saver mode after one minute of inactivity.
When the printer enters Power Saver mode, the printer control panel display and the standard exit bin
lights are turned off.
Paper
Energy/Paper Use all the settings associated with Energy mode and Paper mode.
Off Use factory default settings for all settings associated with Eco‑Mode. This setting supports the performance
To select an EcoMode setting:
Enable the automatic duplex feature
Turn off print log features.
specifications for your printer.
1 On the home screen, touch .
2 Touch Settings.
3 Touch General Settings.
4 Touch EcoMode.
5 Touch the arrows to select a setting.
6 Touch Submit.

Adjusting Power Saver

To save energy, you can decrease the number of minutes before the printer enters Power Saver mode.
Available settings range from 1–240 minutes. The factory default setting is 30 minutes.
Using the Embedded Web Server
1
Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
2 Click Settings, and then click General Settings.
3 Click Timeouts.
Minimizing your printer's environmental impact 64
4 In the Power Saver box, type in the number of minutes you want the printer to wait before it enters Power Saver
mode.
5 Click Submit.
Using the printer control panel
1
Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Settings.
4 Touch General Settings.
5 Touch the down arrow until Timeouts appears.
6 Touch Timeouts.
7 Touch the arrows next to Power Saver Mode to select the number of minutes you want the printer to wait
before it enters Power Saver mode.
8 Touch Submit.
9 Touch .

Adjusting the brightness of the display

To save energy, or if you are having trouble reading your display, you can adjust the brightness of the display.
Available settings range from 20–100 percent brightness. The factory default setting is 100 percent.
Using the Embedded Web Server
1
Type the printer IP address into the address field of your Web browser.
2 Click Settings, and then click General Settings.
3 In the Screen Brightness box, type in the brightness percentage you want for your home screen.
4 Click Submit.
Using the printer control panel
1
Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Settings.
4 Touch General Settings.
5 Touch the down arrow until Screen Brightness appears.
6 Touch the arrows to select a setting.
7 Touch Submit.
8 Touch .
Minimizing your printer's environmental impact 65

Recycling

Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information, see:
The Notices chapter
The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products

To return Lexmark products to Lexmark for recycling:
1 Visit our Web site at www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country from the list.
3 Follow the instructions on the computer screen.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure tha t Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These efficiencies result in energy savings, natural resource savings, and fewer greenhouse emissions.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
Expanded polystyrene (EPS) foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. For information on EPS foam recycling locations:
1 Visit EPS Recycling International's Web site at www.epsrecycling.org/pages/intcon.html.
2 Select your country or region from the list, and then click the links or use the contact information provided.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also:
1 Visit our Web site at www.lexmark.com/recycle.
2 From the Toner Cartridges section, select your country from the list.
3 Follow the instructions on the computer screen.
Minimizing your printer's environmental impact 66

Reducing printer noise

Use Quiet Mode to reduce the printer noise.
Note: See the table for the multiple settings that change when you select a Quiet Mode setting.
Choose To
On Reduce printer noise.
You may notice a reduction in processing speed.
Printer engine motors do not start until a job is ready to
print. You may notice a short delay before the first page is printed.
Fans run at a reduced speed or are turned off.
Off Use factory default settings. This setting supports the
performance specifications for your printer.
To select a Quiet Mode setting:
1 On the home screen, touch .
2 Touch Settings.
3 Touch General Settings.
4 Touch Quiet Mode.
5 Touch the arrows to select a setting.
6 Touch Submit.
Paper and specialty media guidelines 67

Paper and specialty media guidelines

Paper guidelines

Paper characteristics

The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.
Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.
Weight
The printer can automatically feed paper weights from 60–176 g/m2 (16–47 lb bond) grain long. Paper lighter than 60 g/m bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m
paper.
2
(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb
2
(24 lb) or heavier
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points; smoothness between 150 and 250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.
2
For 60–176 g/m short is recommended.
(16–47 lb bond) paper, grain long paper is recommended. For paper heavier than 176 g/m2, grain
Paper and specialty media guidelines 68
Fiber content
Most highquality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.
For detailed information on paper with recycled fiber content, see “Using recycled paper” on page 68.

Selecting paper

Using appropriate paper prevents jams and helps ensure troublefree printing.
To help avoid jams and poor print quality:
Always use new, undamaged paper.
Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
Do not use coated papers unless they are specifically designed for electrophotographic printing.

Selecting preprinted forms and letterhead

Use these guidelines when selecting preprinted forms and letterhead:
Use grain long for 60–90 g/m
2
(16–24 lb) paper.
Use only forms and letterhead printed using an offset lithographic or engraved printing process.
Avoid papers with rough or heavily textured surfaces.
Use papers printed with heatresistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidationset or oilbased generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions.

Using recycled paper

As an environmentally conscientious company, Lexmark supports the use of recycled paper produced specifically for use in laser (electro-photographic) printers.
While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline. Many factors are taken into consideration both separately and as a whole, including the following:
Amount of post-consumer waste (Lexmark tests up to 100% post-consumer waste content.)
Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)
Moisture content (Business papers should have low moisture: 4–5%.)
Bending resistance and proper stiffness means optimum feeding through the printer.
Thickness (impacts how much can be loaded into a tray)
Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper)
Paper and specialty media guidelines 69
Surface friction (determines how easily sheets can be separated)
Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves
through the printer)
Brightness and texture (look and feel)
Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of control over foreign m atter. And while recycled papers are one good path to printing in an envi ronmentally responsible manner , they are not perfect. The energy required to de-ink and deal with additives such as colorants and “glue” often generates more carbon emissions than does normal paper production. However, using recycled papers enables better resource management overall.
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life). This is due to the energy-intensive manufacturing processes required to make paper.
Thus, Lexmark seeks to educate customers and partners on minimizing the impact of paper. Using recycled paper is one way. Eliminating excessive and unnecessary paper consumption is another. Lexmark is well-equipped to help customers minimize printing and copying waste. In addition, the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices.
Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained. However, the following paper choice guidelines will help alleviate the environmental impact of printing:
1 Minimize paper consumption.
2 Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry
Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC). These certifications guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally and socially responsible forest management and restoration practices.
3 Choose the most appropriate paper for printing needs: normal 75 or 80 g/m
or recycled paper.
2
certified paper, lower weight paper,

Unacceptable paper

Test results indicate that the following paper types are at risk for use with laser printers:
Chemically treated papers used to make copies without carbon paper, also known as carbonless papers
Preprinted papers with chemicals that may contaminate the paper
Preprinted papers that can be affected by the temperature in the printer fuser
Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (± 0.9 in.),
such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with a software application to successfully print on these forms.)
Coated papers (erasable bond), synthetic papers, thermal papers
Rough-edged, rough or heavily textured surface papers or curled papers
Recycled papers that fail EN12281:2002 (European testing)
Paper weighing less than 60 g/m
Multiple part forms or documents
2
(16 lb)
For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link.
Paper and specialty media guidelines 70

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:
For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%.
Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
Store individual packages on a flat surface.
Do not store anything on top of individual paper packages.

Supported paper sizes, types, and weights

The following tables provide information on standard and optional paper sources and the types of paper they support.
Note: For an unlisted paper size, select the closest larger listed size.
For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site.

Paper sizes supported by the printer

Paper size Dimensions 250or
550sheet trays (standard or optional)
A4 210 x 297 mm
(8.3 x 11.7 in.)
A5 148 x 210 mm
(5.8 x 8.3 in.)
1,2
A6
JIS B5 182 x 257 mm
Letter 216 x 279 mm
Legal 216 x 356 mm
Executive 184 x 267 mm
1
This size appears in the Paper Size menu only when the paper source does not support size sensing or when size sensing
is turned off.
2
Only the standard exit bin supports this size.
3
This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.
4
To support duplexing, the Universal width must be between 148 mm (5.8 in) and 216 mm (8.5 in); Universal length must
be between 182 mm (7.2 in) and 356 mm (14 in).
105 x 148 mm (4.1 x 5.8 in.)
(7.2 x 10.1 in.)
(8.5 x 11 in.)
(8.5 x 14 in.)
(7.3 x 10.5 in.)
XX X
Optional 2000sheet tray
X
X
X
Multipurpose feeder
Duplex printing
Paper and specialty media guidelines 71
Paper size Dimensions 250or
550sheet trays (standard or optional)
Oficio
1
216 x 340 mm (8.5 x 13.4 in.)
Folio
1
216 x 330 mm (8.5 x 13 in.)
Statement
1
140 x 216 mm (5.5 x 8.5 in.)
Universal
3,4
138 x 210 mm (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.)
70 x 127 mm
XX
(2.8 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.)
148 x 182 mm (5.8 x 7.7 in.) up to 216 x 356 mm (8.5 x 14 in.)
Optional 2000sheet tray
Multipurpose feeder
X
X
X X
X X
X
Duplex printing
X
7 3/4 Envelope (Monarch)
9 Envelope 98 x 225 mm
98 x 191 mm (3.9 x 7.5 in.)
XX X
XX
X
(3.9 x 8.9 in.)
10 Envelope 105 x 241 mm
XX
X
(4.1 x 9.5 in.)
DL Envelope 110 x 220 mm
XX
X
(4.3 x 8.7 in.)
Other Envelope 98 x 162 mm
XX
X
(3.9 x 6.4 in.) to 176 x 250 mm (6.9 x 9.8 in.)
1
This size appears in the Paper Size menu only when the paper source does not support size sensing or when size sensing
is turned off.
2
Only the standard exit bin supports this size.
3
This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.
4
To support duplexing, the Universal width must be between 148 mm (5.8 in) and 216 mm (8.5 in); Universal length must
be between 182 mm (7.2 in) and 356 mm (14 in).
Note: An optional 250‑sheet Universally Adjustable Tray is available for sizes smaller than A5, such as index cards.
Paper and specialty media guidelines 72

Paper types and weights supported by the printer

The printer engine supports 60–176 g/m2 (16–47 lb) paper weights. The duplex path supports 63–170 g/m2 (17–45 lb) paper weights.
Paper type 250or 550sheet
trays (standard or optional)
Paper
Optional 2000sheet tray
Multipurpose feeder Duplex printing
Plain
Bond
Colored
Custom
Letterhead
Light
Heavy
Preprinted
Rough/Cotton
Recycled
Card stock
Envelopes X X X
1
Labels
Paper
Vinyl
Transparencies
1
Printing labels requires a special label fuser cleaner which is included with the special cartridge required for label
applications.

Paper types and weights supported by the output bins

Use this table to determine the possible output destinations of print jobs which use supported paper types and weights. The paper capacity of each output bin is listed in parentheses. Paper capacity estimations are calculated based on
2
75 g/m
(20 lb) paper.
Paper and specialty media guidelines 73
The finisher supports 60–176 g/m2 (16–47 lb) paper weights.
Paper type Standard exit bin
(350 or 550 sheets)
Output Expander (550 sheets) or High Capacity Output Stacker (1850 sheets)
Optional hardware
5Bin Mailbox
(500 sheets)
1
StapleSmart II Finisher
(500 sheets)
2
Paper
Plain
Bond
Colored
Custom
Letterhead
Light
Heavy
Preprinted
Rough/Cotton
Recycled
Card stock XX
Envelopes
XX
Labels
3
XX
Paper
Vinyl
Transparencies XX
1
Supports 6090 g/m2 (1624 lb) paper weights.
2
Maximum of 50 sheets of 75 g/m2 (20 lb) paper per stapled packet. Results may vary with heavier paper.
3
Printing labels requires a special label fuser cleaner which is included with the special cartridge required for label
applications.
Printing 74

Printing

Printing a document

Printing a document

1 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
2 Send the print job:
For Windows users
a
With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Note: To print on a specific size or type of paper, adjust the paper size or type settings to match the loaded
paper, or select the appropriate tray or feeder.
c Click OK, and then click Print.
For Macintosh users
a
Customize the settings as needed in the Page Setup dialog:
1 With a document open, choose File > Page Setup. 2 Choose a paper size or create a custom size to match the loaded paper. 3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the Print dialog and popup menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3 Click Print.

Printing on a paper size not listed in the printer menus

To print on other sizes, set the Paper Size for the specified tray to Universal, and then specify all of the following settings for your paper:
Units of measure (millimeters or inches)
Portrait width
Portrait height
Feed direction
Note: The smallest supported Universal size is 148 x 210 mm (5.8 x 8.3 in.); the largest is 216 x 356 mm (8.5 x 14 in.).
Printing 75
Specify a unit of measurement
1
On the home screen, touch .
2 Touch Paper Menu.
3 Touch Universal Setup.
4 Touch the right or left arrows to select Units of Measure and the correct units of measure.
5 Touch Submit.
Submitting Selection appears, followed by the Universal Setup menu.
Specify the paper height and width
To define a specific height and width measurement for the Universal paper size in the portrait orientation:
1 From the Universal Setup menu, touch Portrait Width.
2 Touch the arrows to select the paper width setting.
Submitting Selection appears, followed by the Universal Setup menu.
3 Touch Portrait Height.
4 Touch the arrows to select the paper height setting.
Submitting Selection appears, followed by the Universal Setup menu.
Specify the feed direction
Feed direction appears only if the paper can be loaded in either direction. If this is the case, then you can define the feed direction.
1 From the Universal Setup menu, touch Feed direction.
2 Touch Short edge or Long edge depending on how you would like the print to appear on the page.
3 Load the paper according to your feed direction selection.
4 Touch to return to the home screen.

Printing on a different size or type of paper

The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually.
The factory default Paper Type setting is Plain Paper. The Paper Type setting must be set manually for all trays that do not contain plain paper.
1 On the home screen, touch .
2 Touch Paper Menu.
3 Touch Paper Size/Type.
4 Touch the right and left arrows to select the paper size, type, and tray.
5 Touch Submit.
6 Touch to return to the home screen.
Printing 76

Printing on specialty media

Tips on using letterhead

Use letterhead designed specifically for laser printers.
Print samples on the letterhead being considered for use before buying large quantities.
Before loading letterhead, fan the stack to prevent sheets from sticking together.
Page orientation is important when printing on letterhead. For information on how to load letterhead, see:“Loading paper in the 250- and 550-sheet trays” on page 34“Loading paper in the 2000sheet tray” on page 35“Loading paper in the multipurpose feeder” on page 36

Tips on using transparencies

Print samples on the transparencies being considered for use before buying large quantities.
When printing on transparencies:
Feed transparencies from a 250sheet tray, a 550sheet tray, or the multipurpose feeder.
Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure
transparencies are able to withstand temperatures up to 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
Use transparencies that are 138–146 g/m
To prevent print quality problems, avoid getting fingerprints on the transparencies.
Before loading transparencies, fan the stack to prevent sheets from sticking together.
We recommend Lexmark part number 12A5010 for A4size transparencies and Lexmark part number 70X7240 for
lettersize transparencies.
2
(37–39 lb. bond) in weight.

Tips on using envelopes

Print samples on the envelopes being considered for use before buying large quantities.
When printing on envelopes:
Feed envelopes from the multipurpose feeder or the optional envelope feeder.
Set the Paper Type to Envelope, and select the envelope size.
Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the
envelopes can withstand temperatures up to 230°C (446°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions.
For the best performance, use envelopes made from 90 g/m
weight for envelopes as long as the cotton content is 25% or less. Allcotton envelopes must not exceed 90 g/m (24 lb bond) weight.
Use only new envelopes.
To optimize performance and minimize jams, do not use envelopes that:Have excessive curl or twistAre stuck together or damaged in any way
2
(24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
2
Printing 77
Have windows, holes, perforations, cutouts, or embossingHave metal clasps, string ties, or folding barsHave an interlocking designHave postage stamps attachedHave any exposed adhesive when the flap is in the sealed or closed positionHave bent cornersHave rough, cockle, or laid finishes
Adjust the width guide to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.

Tips on using labels

Print samples on the labels being considered for use before buying large quantities.
Notes:
Paper, dualweb paper, polyester, and vinyl labels are supported.
When using the duplex unit, speciallydesigned, integrated, and dualweb paper labels are supported.
Printing labels requires a special label fuser cleaner which is included with the special cartridge required for
label applications. For more information, see “Ordering supplies” on page 163.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.
When printing on labels:
Feed labels from a 250sheet tray, a 550sheet tray, or the multipurpose feeder.
Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:The labels can withstand temperatures up to 230°C (446°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.
Do not use labels with slick backing material.
Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
Do not use labels with exposed adhesive.
Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between diecuts of the label.
Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
If zone coating of the adhesive is not possible, remove a 1.6‑mm (0.06in.) strip on the leading and driver edge, and
use a nonoozing adhesive.
Portrait orientation works best, especially when printing bar codes.
Printing 78

Tips on using card stock

Card stock is heavy, singleply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities.
When printing on card stock:
Feed card stock from a 250sheet tray, a 550sheet tray, or the multipurpose feeder.
Make sure the Paper Type is Card Stock.
Select the appropriate Paper Texture setting.
Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 230°C (446°F)
without releasing hazardous emissions.
Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semiliquid and volatile components into the printer.
Use grain short card stock when possible.

Printing confidential and other held jobs

Holding jobs in the printer

When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you start the job from the printer control panel. All print jobs that can be initiated by the user at the printer are called held jobs.
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs.
Job type Description
Confidential When you send a Confidential print job to the printer, you must create a PIN from
the computer. The PIN must be four digits using the numbers 0–9. The job is held in printer memory until you enter the PIN from the printer control panel and choose to print or delete the job.
Verify When you send a Verify print job, the printer prints one copy and holds the
remaining copies in printer memory. Verify lets you examine the first copy to see if it is satisfactory before printing the remaining copies. Once all copies are printed, the job is automatically deleted from printer memory.
Reserve When you send a Reserve print job, the printer does not print the job immediately.
It stores the job in memory so you can print the job later. The job is held in memory until you delete it from the Held Jobs menu.
Repeat When you send a Repeat print job, the printer prints all requested copies of the
job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory.
Other types of held jobs include:
Profiles from various sources including Lexmark Document Solutions Suite (LDSS)
Forms from a kiosk
Printing 79
Bookmarks
Jobs not printed, which are called parked jobs

Printing confidential and other held jobs from Windows

Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve
jobs continue to be held in the printer until you choose to delete them.
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Other Options, and then click Print and Hold.
4 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job,
also enter a fourdigit PIN.
5 Click OK or Print, and then go to the printer to release the job.
6 On the home screen, touch Held jobs.
7 Touch your user name.
Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer.
8 Touch Confidential Jobs.
9 Enter your PIN.
10 Touch Done.
11 Touch the job you want to print.
12 Touch Print, or touch the arrows to increase or decrease the number of copies, and then touch Print.

Printing confidential and other held jobs from a Macintosh computer

Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve
jobs continue to be held in the printer until you choose to delete them.
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages popup menu, choose Job Routing.
3 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job,
also enter a fourdigit PIN.
4 Click OK or Print, and then go to the printer to release the job.
5 On the home screen, touch Held jobs.
6 Touch your user name.
Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer.
7 Touch Confidential Jobs.
Printing 80
8 Enter your PIN.
9 Touch the job you want to print.
10 Touch Print, or touch the arrows to increase or decrease the number of copies, and then touch Print.

Printing from a flash drive

A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.
The following flash drives are tested and approved for use with the printer:
Lexar FireFly (512 MB or 1GB)
SanDisk Cruizer Micro (512 MB or 1 GB)
Sony (512 MB or 1GB)
Notes:
HiSpeed flash drives must support the USB 2.0 specification, specifically supporting the High Speed mode.
USB devices must support the FAT (File Allocation Tables) system. Flash drives formatted with NTFS (New
Technology File System) or any other file system are not supported.
Before printing an encrypted .pdf file, you will be prompted to enter the file password from the printer control
panel.
You cannot print files for which you do not have printing permissions.
Some USB drives and USB hubs are not supported.
To print from a flash drive:
1 Make sure the printer is on and Ready appears.
2 Insert a flash drive into the USB port.
Printing 81
Notes:
If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores the flash drive.
If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. When
the current job is completed, touch the USB icon to print documents from the flash drive.
3 Touch the document you want to print.
Note: Folders found on the flash drive appear as folders. File names are appended by the extension type (for
example, .jpg).
4 Touch the arrows if you want to increase the number of printed copies.
5 Touch Print.
Note: Do not remove the flash drive from the USB port until the document has finished printing.
If you leave the flash drive in the printer after leaving the initial USB menu screen, but you still want to print files from the flash drive, then go to the home screen, touch the USB icon, and print the files.

Printing information pages

Printing a font sample list

To print samples of the fonts currently available for your printer:
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Reports.
4 Touch the down arrow until Print Fonts appears.
5 Touch Print Fonts.
6 Touch PCL Fonts or PostScript Fonts.
A font sample list prints.
7 Touch to return to the home screen.

Printing a directory list

A directory list shows the resources stored in flash memory or on the printer hard disk.
1 Make sure the printer is on and Ready appears.
2 On the home screen, touch .
3 Touch Reports.
4 Touch the down arrow until Print Directory appears.
5 Touch Print Directory.
Printing 82

Printing the print quality test pages

Print the print quality test pages to isolate print quality problems.
1 Turn the printer off.
MNO
2 Hold down and
6
while turning the printer on.
3 Release the buttons when the screen with the progress bar appears.
The printer performs a poweron sequence, and then the Configuration menu appears.
4 Touch the down arrow until Print Quality Pages appears.
5 Touch Print Quality Pages.
The print quality test pages print.
6 Touch Back.
7 Touch Exit Config menu.

Canceling a print job

Canceling a print job from the printer control panel

1 Touch Cancel Jobs on the touch screen, or press on the keypad.
2 Touch the job you want to cancel.
3 Touch Delete Selected Jobs.

Canceling a print job from the computer

To cancel a print job, do one of the following:
For Windows users
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printer folder opens.
4 Doubleclick the printer icon.
5 Select the job to cancel.
6 From the keyboard, press Delete.
From the Windows taskbar:
Printing 83
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1 Doubleclick the printer icon.
A list of print jobs appears in the printer window.
2 Select a job to cancel.
3 From the keyboard, press Delete.
For Macintosh users
In Mac OS X version 10.5 or later:
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax, and then doubleclick the printer icon.
3 From the printer window, select the job to cancel.
4 From the icon bar at the top of the window, click the Delete icon.
In Mac OS X version 10.4 and earlier:
1 From the Go menu, choose Applications.
2 Doubleclick Utilities, and then doubleclick Print Center or Printer Setup Utility.
3 Doubleclick the printer icon.
4 From the printer window, select the job to cancel.
5 From the icon bar at the top of the window, click the Delete icon.
Clearing jams 84

Clearing jams

Jam error messages appear on the printer control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed.

Understanding jam numbers and locations

When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path and then touch Continue.
Jam numbers Area
200–203, 230 Printer
241–245 Paper trays
250 Multipurpose feeder
271–279 Optional output bins
280–282 StapleSmart II Finisher
283 Staple cartridge

200 and 201 paper jams

1 Lower the multipurpose feeder door, and then push the release latch to open the front cover.
4
3
2
1
2 Lift and pull the print cartridge out of the printer.
Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use
the cartridge handle whenever you are holding the cartridge.
Clearing jams 85
3 Place the print cartridge aside on a flat, smooth surface.
Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods.
Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments
and skin.
4 Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Note: If the paper is not easy to remove, then open the rear door and remove the paper from there.
5 Align and reinstall the print cartridge.
6 Close the front cover.
7 Close the multipurpose feeder door.
8 Touch Continue.

202 and 203 paper jams

Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper out, and then touch Continue.
If the paper is not exiting the printer:
1 Open the upper rear door.
2 Slowly remove the jammed paper to avoid tearing it.
Clearing jams 86
3 Close the upper rear door.
4 Touch Continue.

230 paper jam

Rear paper jams
1 Remove the standard tray.
2 Open the lower rear door.
3 If you do not find the jam, push the tab down.
4 Remove the jammed paper.
5 Close the lower rear door.
6 Insert the standard tray.
7 Touch Continue.
Front paper jams
1 Remove the standard tray from the printer.
2 Push the tab down.
1
2
Clearing jams 87
3 Remove the jammed paper.
4 Insert the standard tray.
5 Touch Continue.

241–245 paper jams

1 Pull out the tray indicated on the display.
2 Remove any jammed paper, and then insert the tray.
3 Touch Continue.
4 If the jam message persists for a 250or 550sheet tray, then remove the tray from the printer.
5 Remove the jammed paper, and then insert the tray.
6 Touch Continue.

250 paper jam

1 Touch Status/Supplies to identify the location of the jam.
2 Remove the paper from the multipurpose feeder.
3 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
4 Load the paper into the multipurpose feeder.
Clearing jams 88
5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper.
6 Touch Continue.

270–279 paper jams

To clear a jam in the highcapacity output stacker or the 5bin mailbox:
1 Touch Status/Supplies to identify the location of the jam.
2 If the paper is exiting into a bin, then pull the paper straight out, and then touch Continue.
If not, then continue with step 3.
3 Pull down the output bin door or doors.
4 Remove the jammed paper.
5 Close the output bin door or doors.
6 Touch Continue.

280–282 paper jams

1 Touch Status/Supplies to identify the location of the jam.
2 Pull down the StapleSmart finisher door.
3 Remove the jammed paper.
4 Close the StapleSmart finisher door.
5 Touch Continue.
Clearing jams 89

283 staple jams

1 Touch Status/Supplies to identify the location of the jam.
2 Press the latch to open the stapler door.
3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer.
4 Use the metal tab to lift the staple guard, and then remove any loose staples.
5 Close the staple guard.
Clearing jams 90
6 Press down on the staple guard until it snaps into place.
7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place.
8 Close the stapler door.
Understanding printer menus 91

Understanding printer menus

Menus list

Paper Menu Reports Network/Ports
Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Names Custom Bin Names Universal Setup Bin Setup
1
Depending on the printer setup, this menu item appears as Network Setup Page or Network <x> Setup Page.
2
Depending on the printer setup, this menu item appears as Standard Network or Network <x>.
Security Settings Help
Edit Security Setups Miscellaneous Security Settings Confidential Print Disk Wiping Security Audit Log Set Date/Time
Menu Settings Page Device Statistics
Network Setup Page Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report
General Settings Flash Drive Menu Setup Menu Finishing Menu Quality Menu Utilities Menu XPS Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu
1
Active NIC
Standard Network Standard USB Parallel <x> Serial <x> SMTP Setup
Print Defects Supplies Guide
2
Understanding printer menus 92

Paper menu

Default Source menu

Menu item Description
Default Source
Tray <x> MP Feeder Manual Paper Manual Envelope
Sets a default paper source for all print jobs
Notes:
Tray 1 (standard tray) is the factory default setting.
Only an installed paper source will appear as a menu setting.
A paper source selected by a print job will override the Default Source
setting for the duration of the print job.
If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When one tray is empty, the job prints using the linked tray.
From the Paper menu, Configure MP must be set to Cassette in order for
MP Feeder to appear as a menu setting.

Paper Size/Type menu

Menu item Description
Tray <x> Size
A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal
*
Appears only if Tray Size Sensing is turned off.
Note: Only installed trays, drawers, and feeders are listed in this menu.
*
*
*
Specifies the paper size loaded in each tray
Notes:
A4 is the international factory default setting. Letter is the US factory
default setting.
For trays with automatic size sensing, only the size detected by the
hardware appears.
Use this menu item to configure automatic tray linking. If the same size
and type of paper are in two trays and the Paper Size and Paper Type settings match, then the trays are automatically linked. When one tray is empty, the job prints using the linked tray.
Automatic size sensing is not supported for Oficio, Folio, or Statement
paper sizes.
The 2000‑sheet tray supports A4, Letter, and Legal paper sizes.
Understanding printer menus 93
Menu item Description
Tray <x> Type
Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x>
MP Feeder Size
A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope
*
Appears only if Tray Size Sensing is turned off.
Note: Only installed trays, drawers, and feeders are listed in this menu.
Specifies the type of paper loaded in each tray
Notes:
Plain Paper is the factory default setting for Tray 1. Custom Type <x> is
the factory default setting for all other trays.
If available, a user‑defined name will appear instead of Custom
Type <x>.
Use this menu item to configure automatic tray linking. If the same size
and type of paper are in two trays and the Paper Size and Paper Type settings match, then the trays are automatically linked. When one tray is empty, the job prints using the linked tray.
Specifies the paper size loaded in the multipurpose feeder
Notes:
From the Paper menu, Configure MP must be set to Cassette in order
for MP Feeder Size to appear as a menu item.
A4 is the international factory default setting. Letter is the US factory
default setting.
The multipurpose feeder does not automatically sense paper size. The
paper size value must be set.
Understanding printer menus 94
Menu item Description
MP Feeder Type
Plain Paper
Specifies the type of paper loaded in the multipurpose feeder
Notes:
Card Stock Transparency Recycled Labels
From the Paper menu, Configure MP must be set to Cassette in order
for MP Feeder Type to appear as a menu item.
Plain Paper is the factory default setting.
Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x>
Manual Paper Size
A4 A5
Specifies the size of the paper being manually loaded
Note: A4 is the international factory default setting. Letter is the US factory
default setting. A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal
*
Appears only if Tray Size Sensing is turned off.
Note: Only installed trays, drawers, and feeders are listed in this menu.
Understanding printer menus 95
Menu item Description
Manual Paper Type
Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x>
Manual Envelope Size
7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope
Specifies the type of paper being manually loaded
Note: Plain Paper is the factory default setting.
Specifies the size of the envelope being manually loaded
Note: DL Envelope is the international factory default setting. 10 Envelope is
the US factory default setting.
Manual Envelope Type
Envelope Rough Envelope Custom Type <x>
*
Appears only if Tray Size Sensing is turned off.
Note: Only installed trays, drawers, and feeders are listed in this menu.
Specifies the type of envelope being manually loaded
Note: Envelope is the factory default setting.

Configure MP menu

Menu item Description
Configure MP
Cassette Manual First
Determines when the printer selects paper from the multipurpose feeder
Notes:
Cassette is the factory default setting.
The Cassette setting configures the multipurpose feeder as an automatic
paper source.
When Manual is selected, the multipurpose feeder can be used only for
manual feed print jobs.
If paper is loaded in the multipurpose feeder and First is selected, then
paper always feeds from the multipurpose feeder first.
Understanding printer menus 96

Envelope Enhance

The envelope conditioner significantly reduces the wrinkling of some envelopes.
Menu item Description
Envelope Enhance
Off 1 (Least) 2 3 4 5 6 (Most)
Enables or disables the envelope conditioner
Notes:
The factory default setting is 5.
If noise reduction is more important than wrinkle reduction, then
decrease the setting.

Substitute Size menu

Menu item Description
Substitute Size
Off Statement/A5 Letter/A4 All Listed
Substitutes a specified paper size if the requested paper size is not available
Notes:
All Listed is the factory default setting. All available substitutions are
allowed.
The Off setting indicates no size substitutions are allowed.
Setting a substitution lets the job print without a Change Paper message
appearing.

Paper Texture menu

Menu item Description
Plain Texture
Smooth Normal Rough
Card Stock Texture
Smooth Normal Rough
Transparency Texture
Smooth Normal Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative texture of the card stock loaded in a specific tray
Notes:
Normal is the factory default setting.
Settings appear only if card stock is supported.
Specifies the relative texture of the transparencies loaded in a specific tray
Note: Normal is the factory default setting.
Understanding printer menus 97
Menu item Description
Recycled Texture
Smooth Normal Rough
Labels Texture
Smooth Normal Rough
Vinyl Labels Texture
Smooth Normal Rough
Bond Texture
Smooth Normal Rough
Envelope Texture
Smooth Normal Rough
Specifies the relative texture of the recycled paper loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative texture of the labels loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative texture of the vinyl labels loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative texture of the paper loaded in a specific tray
Note: Rough is the factory default setting.
Specifies the relative texture of the envelopes loaded in a specific tray
Note: Normal is the factory default setting.
Rough Envelope Texture
Smooth Normal Rough
Letterhead Texture
Smooth Normal Rough
Preprinted Texture
Smooth Normal Rough
Colored Texture
Smooth Normal Rough
Light Texture
Smooth Normal Rough
Specifies the relative texture of the rough envelopes loaded in a specific tray
Note: Rough is the factory default setting.
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Understanding printer menus 98
Menu item Description
Heavy Texture
Smooth Normal Rough
Rough Texture
Smooth Normal Rough
Custom <x> Texture
Smooth Normal Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative texture of the paper loaded in a specific tray
Note: Rough is the factory default setting.
Specifies the relative texture of the custom paper loaded in a specific tray
Note: Normal is the factory default setting.

Paper Weight menu

Menu item Description
Plain Weight
Light Normal Heavy
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Card Stock Weight
Light Normal Heavy
Transparency Weight
Light Normal Heavy
Recycled Weight
Light Normal Heavy
Labels Weight
Light Normal Heavy
Vinyl Labels Weight
Light Normal Heavy
Specifies the relative weight of the card stock loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative weight of the recycled paper loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative weight of the labels loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative weight of the vinyl labels loaded in a specific tray
Note: Normal is the factory default setting.
Understanding printer menus 99
Menu item Description
Bond Weight
Light Normal Heavy
Envelope Weight
Light Normal Heavy
Rough Envelope Weight
Light Normal Heavy
Letterhead Weight
Light Normal Heavy
Preprinted Weight
Light Normal Heavy
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative weight of the envelopes loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative weight of the rough envelopes loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Colored Weight
Light Normal Heavy
Light Weight
Light
Heavy Weight
Heavy
Rough Weight
Light Normal Heavy
Custom <x>
Light Normal Heavy
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative weight of the paper loaded in a specific tray
Specifies the relative weight of the paper loaded in a specific tray
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Specifies the relative weight of the custom paper type loaded in a specific tray
Notes:
Normal is the factory default setting.
Settings appear only if the custom type is supported.
Understanding printer menus 100

Paper Loading menu

Menu item Description
Card Stock Loading
Duplex Off
Recycled Loading
Duplex Off
Labels Loading
Duplex Off
Vinyl Labels Loading
Duplex Off
Bond Loading
Duplex Off
Letterhead Loading
Duplex Off
Preprinted Loading
Duplex Off
Determines whether 2sided printing occurs for all jobs that specify Card Stock as the paper type
Note: Off is the factory default setting.
Determines whether 2sided printing occurs for all jobs that specify Recycled as the paper type
Note: Off is the factory default setting.
Determines whether 2sided printing occurs for all jobs that specify Labels as the paper type
Note: Off is the factory default setting.
Determines whether 2sided printing occurs for all jobs that specify Vinyl Labels as the paper type
Note: Off is the factory default setting.
Determines whether 2sided printing occurs for all jobs that specify Bond as the paper type
Note: Off is the factory default setting.
Determines whether 2sided printing occurs for all jobs that specify Letterhead as the paper type
Note: Off is the factory default setting.
Determines whether 2sided printing occurs for all jobs that specify Preprinted as the paper type
Note: Off is the factory default setting.
Colored Loading
Duplex Off
Light Loading
Duplex Off
Heavy Loading
Duplex Off
Rough Loading
Duplex Off
Note: Duplex sets the printer default to 2sided printing for every print job unless 1sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh.
Determines whether 2sided printing occurs for all jobs that specify Colored as the paper type
Note: Off is the factory default setting.
Determines whether 2sided printing occurs for all jobs that specify Light as the paper type
Note: Off is the factory default setting.
Determines whether 2sided printing occurs for all jobs that specify Heavy as the paper type
Note: Off is the factory default setting.
Determines whether 2sided printing occurs for all jobs that specify Rough as the paper type
Note: Off is the factory default setting.
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