Learning about the printer.............................................................11
Finding information about the printer........................................................................................................................11
Selecting a location for the printer...............................................................................................................................14
Understanding the printer control panel...................................................................................................................15
Available internal options............................................................................................................................................................ 17
Accessing the system board to install internal options....................................................................................................18
Installing a memory card .............................................................................................................................................................20
Installing a flash memory or firmware card........................................................................................................................... 21
Installing an Internal Solutions Port......................................................................................................................................... 24
Installing a printer hard disk....................................................................................................................................................... 30
Order of installation....................................................................................................................................................................... 34
Installing paper drawers............................................................................................................................................................... 34
Installing an optional duplex unit (T650 only)..................................................................................................................... 35
Printing a menu settings page................................................................................................................................................... 38
Printing a network setup page ..................................................................................................................................................38
Setting up the printer software......................................................................................................................................38
Updating available options in the printer driver................................................................................................................. 39
Setting up wireless printing.............................................................................................................................................40
Information you will need to set up the printer on a wireless network...................................................................... 40
Installing the printer on a wireless network (Windows)................................................................................................... 41
Installing the printer on a wireless network (Macintosh)................................................................................................. 42
Installing the printer on a wired network...................................................................................................................45
Changing port settings after installing a new network Internal Solutions Port...........................................47
Setting up serial printing..................................................................................................................................................49
Loading paper and specialty media.............................................51
Setting the Paper Size and Paper Type........................................................................................................................51
Configuring Universal paper settings..........................................................................................................................51
Contents
2
Loading the standard or optional 250-sheet or 550-sheet tray..........................................................................52
Loading the 2000-sheet tray...........................................................................................................................................55
Loading the multipurpose feeder.................................................................................................................................59
Loading the envelope feeder..........................................................................................................................................61
Linking and unlinking trays.............................................................................................................................................63
Changing a Custom Type <x> name....................................................................................................................................... 64
Paper and specialty media guidelines.........................................65
Paper guidelines..................................................................................................................................................................65
Paper characteristics...................................................................................................................................................................... 65
Unacceptable paper ......................................................................................................................................................................66
Selecting preprinted forms and letterhead........................................................................................................................... 66
Using recycled paper..................................................................................................................................................................... 67
Supported paper sizes, types, and weights...............................................................................................................68
Paper sizes supported by the printer ......................................................................................................................................68
Paper types and weights supported by the printer........................................................................................................... 70
Paper types and weights supported by the output bins .................................................................................................70
Printing a document..........................................................................................................................................................72
Printing on specialty media.............................................................................................................................................72
Tips on using letterhead............................................................................................................................................................... 72
Tips on using transparencies...................................................................................................................................................... 73
Tips on using envelopes............................................................................................................................................................... 73
Tips on using labels........................................................................................................................................................................ 74
Tips on using card stock............................................................................................................................................................... 74
Printing confidential and other held jobs...................................................................................................................75
Holding jobs in the printer.......................................................................................................................................................... 75
Printing confidential and other held jobs.............................................................................................................................. 75
Printing from a flash drive................................................................................................................................................77
Printing information pages..............................................................................................................................................78
Printing a font sample list............................................................................................................................................................ 78
Printing a directory list.................................................................................................................................................................. 78
Printing the print quality test pages........................................................................................................................................ 78
Canceling a print job..........................................................................................................................................................79
Canceling a print job from the printer control panel ........................................................................................................79
Canceling a print job from the computer.............................................................................................................................. 79
Understanding jam numbers and locations..............................................................................................................82
200 and 201 paper jams....................................................................................................................................................82
202 and 203 paper jams....................................................................................................................................................83
230 paper jam.......................................................................................................................................................................84
231–239 paper jams (optional external duplex unit).............................................................................................86
241–245 paper jams...........................................................................................................................................................88
250 paper jam.......................................................................................................................................................................88
260 paper jam.......................................................................................................................................................................89
271–279 paper jams...........................................................................................................................................................90
280 paper jams.....................................................................................................................................................................90
281 paper jam.......................................................................................................................................................................91
282 paper jam.......................................................................................................................................................................91
Paper menu...........................................................................................................................................................................95
Paper Size/Type menu.................................................................................................................................................................. 95
Paper Texture menu ......................................................................................................................................................................99
Paper Weight menu.....................................................................................................................................................................101
Paper Loading menu...................................................................................................................................................................103
Bin Setup menu.............................................................................................................................................................................106
Active NIC menu............................................................................................................................................................................108
Standard Network or Network <x> menus.........................................................................................................................108
Network Reports menu ..............................................................................................................................................................110
Standard USB menu.....................................................................................................................................................................115
Serial <x> menu ............................................................................................................................................................................118
Disk Wiping menu ........................................................................................................................................................................123
Security Audit Log menu ...........................................................................................................................................................124
Set Date/Time menu....................................................................................................................................................................125
General Settings menu...............................................................................................................................................................126
Setup menu ....................................................................................................................................................................................130
PDF menu........................................................................................................................................................................................136
PCL Emul menu .............................................................................................................................................................................137
HTML menu.....................................................................................................................................................................................140
Help menu...........................................................................................................................................................................143
List of status and error messages................................................................................................................................145
Maintaining the printer.................................................................166
Cleaning the exterior of the printer............................................................................................................................166
Checking the status of supplies...................................................................................................................................167
Checking the status of supplies from the printer control panel..................................................................................167
Checking the status of supplies from a network computer..........................................................................................167
Ordering a maintenance kit......................................................................................................................................................168
Ordering a fuser.............................................................................................................................................................................169
Ordering a fuser wiper................................................................................................................................................................169
Ordering a transfer roller............................................................................................................................................................170
Moving the printer............................................................................................................................................................170
Before moving the printer.........................................................................................................................................................170
Moving the printer to another location................................................................................................................................171
Shipping the printer ....................................................................................................................................................................171
Finding advanced networking and administrator information.......................................................................172
Using the Embedded Web Server...............................................................................................................................172
Checking the device status............................................................................................................................................172
Setting up e-mail alerts...................................................................................................................................................172
Adjusting Power Saver....................................................................................................................................................173
Restoring the factory default settings.......................................................................................................................174
Printer control panel display is blank or displays only diamonds...............................................................................175
Embedded Web Server does not open.................................................................................................................................175
Multiple-language PDFs do not print....................................................................................................................................176
Error message about reading USB drive appears..............................................................................................................176
Jobs do not print...........................................................................................................................................................................176
Confidential and other held jobs do not print...................................................................................................................177
Job takes longer than expected to print..............................................................................................................................177
Job prints from the wrong tray or on the wrong paper .................................................................................................178
Tray linking does not work........................................................................................................................................................178
Large jobs do not collate ...........................................................................................................................................................178
Option does not operate correctly or quits after it is installed ....................................................................................179
Paper trays.......................................................................................................................................................................................180
Hard disk with adapter................................................................................................................................................................182
Internal Solutions Port ................................................................................................................................................................182
Solving paper feed problems.......................................................................................................................................182
Paper frequently jams.................................................................................................................................................................182
Paper jam message remains after jam is cleared ..............................................................................................................183
Page that jammed does not reprint after you clear the jam.........................................................................................183
Paper curl.........................................................................................................................................................................................186
Print is too dark..............................................................................................................................................................................187
Print is too light .............................................................................................................................................................................188
Solid black or white streaks.......................................................................................................................................................190
Solid color pages...........................................................................................................................................................................190
Transparency print quality is poor..........................................................................................................................................193
Power consumption.........................................................................................................................................................199
Connect the power cord to an electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate
a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury
or printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do
not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Safety information
9
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies,
and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
SAVE THESE INSTRUCTIONS.
Safety information
10
Learning about the printer
Finding information about the printer
Setup
DescriptionWhere to find
The Setup information gives you instructions for setting
up the printer. Follow the set of instructions for local,
network, or wireless, depending on what you need.
information
You can find the Setup information on the side of the printer box
or on the Lexmark Web site at www.lexmark.com.
Help
DescriptionWhere to find
The Help gives you instructions for using the software.
While in any Lexmark software program, click Help, Tips ªHelp, or Help ª Help Topics.
Customer support
DescriptionWhere to find (North America)Where to find (rest of world)
Telephone numbers and support hours
vary by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that came with your printer.
• Mexico: 001-888-377-0063
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Telephone numbers and support
times may change without notice. For the
most recent telephone numbers available,
see the printed warranty statement that
came with your printer.
E-mail support
For e-mail support, visit our Web site:
www.lexmark.com.
1 Click SUPPORT.
2 Click Technical Support.
3 Select your printer type.
4 Select your printer model.
5 From the Support Tools section, click
e-Mail Support.
6 Complete the form, and then click
Submit Request.
Learning about the printer
11
E-mail support varies by country or region,
and may not be available in some
instances.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that came with your printer.
Printer configurations
Basic model
Feature
Standard exit bin350 or 550 sheets
1
Printer control panel Not applicable
2
Multipurpose feeder 100 sheets
3
Standard tray (Tray 1) 250 or 550 sheets
4
*
Based on 75 g/m2 (20 lb.) paper.
Paper Capacity
*
Fully configured model
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies,
and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
Learning about the printer
12
Feature/Option
1
5-bin mailbox
2
Paper Capacity
500 sheets
1
2
3
4
5
6
7
8
9
1
Based on 75 g/m2 (20 lb.) paper.
2
The printer supports up to three output expander units, two 5-bin mailboxes, one high capacity output expander (not
5-bin mailbox500 sheets
Envelope feeder85 envelopes
Standard tray (Tray 1)250 or 550 sheets
An optional duplex unit is available for basic models with a 250-sheet standard tray. Models with a 550-sheet standard
tray may have an internal duplex unit.
Learning about the printer
13
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install
any options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
Right Side31 cm (12 in.)
1
Left Side31 cm (12 in.)
2
Front51 cm (20 in.)
3
Rear31 cm (12 in.)
4
5Top
1
Allows for addition of all output options.
1
137 cm (54 in.)
Learning about the printer
14
Understanding the printer control panel
ItemDescription
DisplayShows messages and pictures that communicate the status of the printer
1
Navigation buttons Press the up or down arrow buttons to scroll through menus or menu items, or to increase
2
or decrease a value when entering numbers.
Press the left or right arrow buttons to scroll through menu settings (also called values or
options), or to scroll through text that rolls to another screen.
Select
3
• Opens a menu item and displays the available values or settings. The current setting is
indicated by an asterisk (*).
• Saves a displayed menu item as the new user default setting.
Notes:
• When a new setting is saved as the user default setting, it remains in effect until a new
setting is saved or until factory defaults are restored.
• Settings chosen from a software program can also change or override the user default
settings selected from the printer control panel.
KeypadEnter numbers or symbols on the display.
4
BackReturns the display to the previous screen
5
Indicator lightIndicates the printer status:
6
• Off—The power is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Solid red—Operator intervention is needed.
StopStops all printer activity
7
A list of options is offered once Stopped appears on the display.
Learning about the printer
15
ItemDescription
MenuOpens the menu index
8
Note: The menus are available only when the printer is in the Ready state.
USB portInsert a flash drive into the front of the printer to print saved files.
9
Note: Only the front USB port supports flash drives.
Learning about the printer
16
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
All of these options may not be available. For more information, contact the place where you purchased the printer.
Additional printer setup
17
Accessing the system board to install internal options
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1 Open the system board door.
2 Loosen the screw on the system board cover.
Additional printer setup
18
3 Remove the system board cover.
4 Use the illustration below to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
Firmware and flash memory card connectors
1
Memory card connector
2
Lexmark Internal Solutions Port or printer hard disk connector
3
Additional printer setup
19
Installing a memory card
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory
card:
1 Access the system board.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 Open the memory card connector latches.
Additional printer setup
20
4 Align the notches on the memory card with the ridges on the connector.
Notches
1
Ridges
2
5 Push the memory card straight into the connector until it snaps into place.
6 Replace the system board cover and close the system board door.
Installing a flash memory or firmware card
Note: This task requires a flathead screwdriver.
Additional printer setup
21
The system board has two connections for an optional flash memory or firmware card. Only one of each may be
installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the card.
Note: Avoid touching any electrical components on the card.
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
Plastic pins
1
2
Metal pins
Additional printer setup
22
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Replace the system board cover and close the system board door.
Additional printer setup
23
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity
options.
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
3 Locate the appropriate connector on the system board.
Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To
remove the hard disk:
Additional printer setup
24
a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch
before pulling the cable out.
b Remove the screws holding the printer hard disk in place.
c Remove the printer hard disk by pulling it upward to unseat the standoffs.
Additional printer setup
25
d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and
then remove the bracket. Set the printer hard disk aside.
4 Remove the metal cover from the ISP opening.
Additional printer setup
26
5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps
into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system
board.
6 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that
any overhanging connectors will pass through the ISP opening in the system board cage.
Additional printer setup
27
7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the
thumbscrew at this time.
Additional printer setup
28
9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.
10 Tighten the long thumbscrew.
Note: Do not overtighten the thumbscrew.
11 Insert the plug of the ISP interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color coded.
12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information,
see “Installing a printer hard disk” on page 30.
Additional printer setup
29
13 Replace the system board cover and close the system board door.
Installing a printer hard disk
The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the printer hard disk.
Note: Avoid touching the components on the card.
Additional printer setup
30
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