Lexmark S315 User Guide
S310 Series User's Guide
October 2011 www.lexmark.com
Machine type(s):
4448
Model(s):
S310 Series: 301, 30E
Contents 2
Contents
Safety information.......................................................................................5
About your printer.......................................................................................6
Thank you for choosing this printer!.........................................................................................................6
Minimizing your printer's environmental impact......................................................................................6
Finding information about the printer......................................................................................................7
Understanding the parts of the printer...................................................................................................10
Ordering and replacing supplies.................................................................12
Ordering ink cartridges............................................................................................................................12
Using genuine Lexmark ink cartridges.....................................................................................................13
Replacing ink cartridges..........................................................................................................................13
Ordering paper and other supplies.........................................................................................................14
Recycling Lexmark products....................................................................................................................15
Using the printer control panel buttons and menus....................................16
Using the printer control panel...............................................................................................................16
Changing the Sleep timeout....................................................................................................................17
Saving paper and energy.........................................................................................................................17
Restoring factory default settings...........................................................................................................18
Using the printer software.........................................................................19
Minimum system requirements..............................................................................................................19
Using the Windows printer software......................................................................................................19
Using the Macintosh printer software....................................................................................................21
Finding and installing optional software.................................................................................................22
Updating the printer software................................................................................................................23
Downloading PCL and PS drivers (Windows only)...................................................................................23
Reinstalling the printer software.............................................................................................................23
Loading paper and original documents.......................................................25
Loading paper..........................................................................................................................................25
Saving paper settings..............................................................................................................................28
Loading original documents on the scanner glass...................................................................................29
Contents 3
Printing......................................................................................................30
Tips for printing.......................................................................................................................................30
Printing basic documents........................................................................................................................30
Printing on specialty media.....................................................................................................................33
Working with photos...............................................................................................................................35
Printing on both sides of the paper (duplexing)......................................................................................38
Managing print jobs................................................................................................................................40
Printing from a mobile device.................................................................................................................44
Copying......................................................................................................45
Tips for copying.......................................................................................................................................45
Making copies.........................................................................................................................................45
Copying an ID card...................................................................................................................................46
Enlarging or reducing images..................................................................................................................46
Adjusting copy quality.............................................................................................................................46
Making a copy lighter or darker..............................................................................................................47
Collating copies using the printer control panel.....................................................................................47
Placing separator sheets between copies...............................................................................................47
Copying multiple pages on one sheet.....................................................................................................48
Placing an overlay message on each page..............................................................................................48
Removing the background of a copy.......................................................................................................48
Making a two-sided (duplex) copy..........................................................................................................49
Canceling copy jobs.................................................................................................................................50
Scanning....................................................................................................51
Tips for scanning......................................................................................................................................51
Scanning to a local computer..................................................................................................................51
Scanning to a network computer............................................................................................................52
Scanning to a flash drive or memory card...............................................................................................52
Scanning photos for editing.................................................................................................... ................53
Scanning documents for editing..............................................................................................................53
Scanning directly to e‑mail using the printer software...........................................................................54
Scanning to a PDF....................................................................................................................................55
Scanning FAQ...........................................................................................................................................56
Canceling scan jobs.................................................................................................................................56
Contents 4
E-mailing....................................................................................................57
Setting up the printer to e-mail...............................................................................................................57
Sending e-mail.........................................................................................................................................58
Canceling an e‑mail.................................................................................................................................59
Networking................................................................................................60
Installing the printer on a wireless network............................................................................................60
Advanced wireless setup.........................................................................................................................67
Networking FAQ......................................................................................................................................77
Maintaining the printer..............................................................................91
Maintaining ink cartridges.......................................................................................................................91
Cleaning the exterior of the printer........................................................................................................92
Cleaning the scanner glass......................................................................................................................93
Moving the printer to another location..................................................................................................93
Troubleshooting.........................................................................................95
Before you troubleshoot.........................................................................................................................95
If Troubleshooting does not solve your problem....................................................................................95
Setup troubleshooting.............................................................................................................................95
Understanding printer messages..........................................................................................................100
Jams and misfeeds troubleshooting......................................................................................................107
Print troubleshooting............................................................................................................................112
Copy and scan troubleshooting.............................................................................................................114
Network troubleshooting......................................................................................................................116
Notices.....................................................................................................127
Product information..............................................................................................................................127
Edition notice........................................................................................................................................127
Power consumption..............................................................................................................................131
Index........................................................................................................138
Safety information 5
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
SAVE THESE INSTRUCTIONS.
About your printer 6
About your printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s
Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Minimizing your printer's environmental impact
We are committed to protecting the environment and are continually improving our printers to reduce their
environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's
environmental impact even further.
Conserving energy
• Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to Sleep mode
after the printer is left idle for 10 minutes.
• Select the lowest Sleep timeout. The Sleep feature puts the printer in a minimum‑power standby mode after the
printer has been idle for a set amount of time (the Sleep timeout).
• Share your printer. Wireless/network printers allow you to share a single printer among multiple computers, thus
conserving energy and other resources.
Conserving paper
• Print more than one page image on one side of the paper. The Pages per Sheet feature allows you to print multiple
pages on one sheet. You can print up to 16 page images on one side of a sheet of paper.
• Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or automatically
(depending on your printer model).
• Preview print jobs before printing. Use the preview features found in Toolbars, the Print or Print Preview dialog,
or the printer display (depending on your printer model).
• Use recycled paper.
• Reduce the margins of documents to be printed.
• Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save them to a
computer program, application, or flash drive for presentation.
About your printer 7
Conserving ink
• Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are
ideal for printing documents that are mostly text.
• Use font types and font settings that requires less ink. Most programs or applications let you adjust the darkness
of the colors.
• Use high yield cartridges. Inks in high yield cartridges allow you to print more pages.
Recycling
• Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink
cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage‑paid bag.
• Recycle the product packaging.
• Recycle your old printer instead of throwing it away.
• Recycle paper from discarded print jobs.
• Use recycled paper.
To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment.
Note: Your printer may not come with some of these programs or some of the functions of these programs,
depending on the features of the printer that you purchased.
Finding information about the printer
Publications
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Setup documentation
The setup documentation came with the printer and is
also available on the Lexmark Web site at
http://support.lexmark.com.
About your printer 8
What are you looking for? Find it here
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
User's Guide
The User's Guide is available on the installation software
CD.
• Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using printer software
• Setting up and configuring the printer on a network,
depending on your printer model
For updates, check our Web site at
http://support.lexmark.com.
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Creating and customizing printer solutions, depending on your
printer model
Help using the printer software Windows or Mac Help
SmartSolutions User's Guide and Help
Go to http://smartsolutions.lexmark.com. Click HELP to
view basic SmartSolutions information.
Open a printer software program or application, and
then click Help.
?
Click
to view context‑sensitive information.
The latest supplemental information, updates, and online
technical support:
• Troubleshooting hints and tips
• Frequently asked questions
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
Notes:
• The Help installs automatically with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your region, and then select your product
to view the appropriate support site.
Record the following information (located on the store
receipt and on the label inside the printer), and have it
ready when you contact customer support so that they
may serve you faster:
• MAC address number
• Serial number
• Date purchased
• Store where purchased
Note: Lift the scanner cover to see the customer
support label.
About your printer 9
What are you looking for? Find it here
Telephone support In the US, call us at:
1‑800‑332‑4120
Monday–Friday (8:00 AM–11:00 PM ET), Saturday
and Sunday (11:00 AM–8:00 PM ET)
Support telephone numbers and hours of operation for
your region or country can be found on the Support Web
site (http://support.lexmark.com) or on the printed
warranty that came with your printer.
Warranty information
• In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
• In other countries or regions—See the printed
warranty that came with your printer.
Note: Your printer may not come with some of these programs or some of the functions of these programs,
depending on the features of the printer that you purchased.
About your printer 10
Understanding the parts of the printer
9
8
7
6
1
2
5
3
4
Use the To
1 Paper support Load paper.
2 Paper guide adjustment lever Adjust the paper guides.
3 PictBridge and USB port Connect a PictBridge-enabled digital camera or a flash drive to the printer.
4 Paper exit tray Hold paper as it exits.
5 Tray extension Keep the paper in place as it exits.
6 Printer control panel Operate the printer.
7 Scanner cover Access the scanner glass.
About your printer 11
Use the To
8 Paper feed guard Prevent items from falling into the paper slot.
9 Paper guides Keep paper straight when feeding.
10
17
16
15
14
11
12
13
Use the To
10 Scanner glass Scan or copy photos and documents.
11 Power supply with port Connect the printer to the power cord.
12 Duplex unit
• Print on both sides of a sheet of paper.
• Clear paper jams.
13 USB port Connect the printer to a computer using a USB cable.
Warning—Potential Damage: Do not touch the USB port except when plugging in or
removing a USB cable or installation cable.
14 Printhead access area Install the printhead.
Note: The carrier moves to the printhead access area when no printhead is installed in
the printer.
15 Jam clearance cover Access and clear paper jams.
16 Ink cartridge access area Install, replace, or remove ink cartridges.
17 Scanner unit
• Access the ink cartridges and printhead.
• Clear paper jams.
Ordering and replacing supplies 12
Ordering and replacing supplies
Ordering ink cartridges
Lexmark S310 Series models (except Lexmark S319)
Item
Black cartridge 150 Not available
High‑yield black cartridge 150XL 150XLA
Yellow color cartridge 150 Not available
High‑yield yellow color cartridge 150XL 150XLA
Cyan color cartridge 150 Not available
High‑yield cyan color cartridge 150XL 150XLA
Magenta color cartridge 150 Not available
High‑yield magenta color cartridge 150XL 150XLA
1
Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling.
2
Available only on the Lexmark Web site at www.lexmark.com.
Return Program cartridge
1
Regular cartridge
2
Lexmark S319 models
Item
Black cartridge 160 Not available
High‑yield black cartridge 160XL 160XLA
Return Program cartridge
1
Regular cartridge
2
Yellow color cartridge 160 Not available
High‑yield yellow color cartridge 160XL 160XLA
Cyan color cartridge 160 Not available
High‑yield cyan color cartridge 160XL 160XLA
Magenta color cartridge 160 Not available
High‑yield magenta color cartridge 160XL 160XLA
1
Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling.
2
Available only on the Lexmark Web site at www.lexmark.com.
Notes:
• To get more ink, order high‑yield ink cartridges.
• Depending on your country or region, you may get the ink cartridges individually or in multiple packs.
• You can order a mix of standard ink cartridges and high‑yield ink cartridges, depending on your needs.
• For page yield information, visit www.lexmark.com/yields.
• The cartridges used for printing documents can also be used for printing photos.
Ordering and replacing supplies 13
• For best results, use only genuine Lexmark ink cartridges.
Using genuine Lexmark ink cartridges
Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our
inks are formulated to work with your printer and help extend the life of your product. We recommend that you use
only genuine Lexmark ink cartridges.
Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges.
Replacing ink cartridges
Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately
after removing the old ones, or the ink remaining in the printhead nozzles may dry out.
Removing ink cartridges
1 Turn on your printer.
2 Open the printer.
Note: The printhead moves to the cartridge installation position.
3 Press the release tab, and then remove the used ink cartridge or cartridges.
1
2
Ordering and replacing supplies 14
Installing ink cartridges
1 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge.
If your ink cartridge comes with a twist cap, then remove the cap.
1 2 3
2 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place.
3
1
2
Notes:
• Insert the color cartridges first, and then the black cartridge.
• Insert the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air.
3 Close the printer.
Ordering paper and other supplies
To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.
Item Part Number
USB cable 1021294
For more information, go to www.lexmark.com.
Ordering and replacing supplies 15
Paper Paper size
Lexmark Photo Paper
• Letter
• A4
• 4 x 6 in.
• L
Lexmark PerfectFinish Photo Paper
• Letter
• A4
• 4 x 6 in.
• L
Notes:
• Availability may vary by country or region.
• For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark
PerfectFinish
TM
Photo Paper.
• For more information, go to www.lexmark.com
Recycling Lexmark products
To return Lexmark products for recycling:
1 Visit our Web site at www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.
Using the printer control panel buttons and menus 16
Using the printer control panel buttons and menus
Using the printer control panel
1
Use To
1 Power
2 Display
Note: The display is turned
off in Sleep mode.
2
34567 8
101112
• Turn the printer on and off.
• Switch to Sleep mode.
Note: When the printer is on, press
hold
View:
for three seconds to turn off the printer.
• Printer status
• Messages
• Menus
9
to switch to Sleep mode. Press and
3 Arrow buttons Navigate through menu items that appear on the display.
4 Select
OK
5 Home
6 Color
7 Black
8 Start
9 Cancel
• Select menu options.
• Save settings.
Return to the home screen.
Switch to color mode.
Switch to black‑and‑white mode.
Start a job, depending on which mode is selected.
• Cancel a print, copy, or scan job in progress.
• Clear current settings or error messages, and return to previous settings.
Using the printer control panel buttons and menus 17
Use To
10 Wi‑Fi indicator
11 Eco‑Mode
Check the wireless status of your printer.
• Change to Sleep mode after the printer is left idle for 10 minutes.
• Reduce the screen brightness.
12 Back
• Return to the previous screen.
• Exit from one menu level to a higher one.
Changing the Sleep timeout
The Sleep timeout is the time it takes for the printer to switch to Sleep mode when the printer is left idle. The Sleep
feature optimizes energy efficiency by reducing the printer power consumption. To save the most energy, select the
lowest Sleep timeout.
1 From the printer control panel, navigate to:
> Setup > OK > Device Setup > OK > Sleep >
2 Press the up or down arrow button to select or use the keypad to enter the value of the Sleep timeout, and then
OK
press
.
OK
Saving paper and energy
To significantly cut paper usage and reduce paper waste, activate duplex printing:
1 From the printer control panel, navigate to:
OK
OK
OK
.
.
> Setup > OK > Print Mode Setup > OK > 2‑Sided Copy, Standalone >
2 Press the up or down arrow button to scroll to On, and then press
To optimize energy efficiency, reduce the Sleep timeout and Screen Brightness:
1 From the printer control panel, navigate to:
> Setup > OK > Device Setup > OK > Sleep >
OK
2 Press the up or down arrow button to select or use the keypad to enter the Sleep timeout value, and then press
OK
.
3 From the printer control panel, navigate to:
> Setup > OK > Device Setup > OK > Screen Brightness >
OK
4 Press the up or down arrow button to scroll to Dim, and then press
Note: If you select 2‑Sided Copy, Standalone, then the printer prints on both sides of the paper (duplex) for
copy and fax jobs, and for printing in Windows and Macintosh, depending on your printer model.
Using the printer control panel buttons and menus 18
Restoring factory default settings
Resetting to factory default settings will delete all the printer settings you have previously selected.
1 From the printer control panel, navigate to:
> Setup > OK > Restore Factory Defaults >
OK
2 Press the up or down arrow button to scroll to Restore All Printer Settings, and then press
3 Press the left or right arrow button to scroll to Yes, and then press
OK
.
OK
.
The printer restarts automatically after resetting to factory default settings.
4 When prompted to set the initial settings of your printer, make your selections using the printer control panel
buttons.
Initial Setup Complete appears on the display.
Using the printer software 19
Using the printer software
Minimum system requirements
The printer software requires up to 500MB of free disk space.
Supported operating systems
• Microsoft Windows 7 (SP1)
• Microsoft Windows Server 2008 (R2 SP1)
• Microsoft Windows Server 2008 (SP1)
• Microsoft Windows Server 2003 (SP2)
• Microsoft Windows Vista (SP1)
• Microsoft Windows XP (SP3)
• Macintosh Intel OS X version 10.7.0 or later
• Macintosh Intel OS X version 10.6.0 or later
• Macintosh Intel OS X version 10.5.0 or later
• Macintosh Intel OS X version 10.4.4 or later
• Macintosh PowerPC OS X version 10.5.0 or later
• Macintosh PowerPC OS X version 10.4.0 or later
• Ubuntu Linux 11.04, 10.10, 10.04, and 9.04 LTS
• Red Hat Enterprise Linux WS 6, WS 5, and WS 4
• Red Flag Linux Desktop 6.0
• SUSE Linux Enterprise Server 11 and 10
*
*
• SUSE Linux Enterprise Desktop 11 and 10
• Linux openSUSE 11.4, 11.3, and 11.2
• Linpus Linux Desktop 9.6
• Fedora 14
*
*
• Debian GNU/Linux 6.0 and 5.0
• Mint 10 and 9
• PCLinux OS 2010
*
The printer driver for this operating system is available only at http://support.lexmark.com.
*
*
*
*
*
*
*
Using the Windows printer software
Software installed during printer installation
When you set up the printer using the installation software CD, all the necessary software was installed. You may have
chosen to install some additional programs. The following table provides an overview of various software programs
and what they can help you do.
Using the printer software 20
If you did not install these additional programs during initial installation, then reinsert the installation software CD, run
the installation software, and then click Advanced Options > Install Additional Software.
Printer software
Use the To
Lexmark
(referred to as Printer Home)
TM
Printer Home
• Launch applications or programs.
• Scan or e‑mail a photo or document.
• Edit scanned documents.
• Scan documents to PDF.
• Adjust settings for the printer.
• Order supplies.
• Maintain ink cartridges.
• Register the printer.
• Contact technical support.
• Access the User's Guide.
Lexmark Phone Book
(referred to as Phone Book)
Abbyy Sprint OCR Scan a document and produce text that you can edit with a word‑processing
Lexmark Wireless Setup Utility
(referred to as Wireless Setup Utility)
Lexmark Tools for Office
(referred to as Tools for Office)
Printer Setup Utility Configure the fax and e‑mail settings of your printer.
Status Messenger Learn more about the printing problems encountered.
Status Monitor Center
Manage your fax contacts.
program.
• Set up the wireless printer on a wireless network.
• Change the wireless settings of the printer.
Note: This program is installed automatically with the printer software if the
printer has wireless capability.
Access your favorite settings in Microsoft Office 2007.
• Check the supplies status of your printer.
• Order supplies online.
Product Update Receive automatic notifications of updates to your printer software when new
updates are available.
Using the printer software 21
Use the To
Printing Preferences When you click File > Print > Properties with a document open, a Printing
Preferences dialog appears. The dialog lets you select options for the print job,
such as the following:
• Select the number of copies to print.
• Print two‑sided copies.
• Select the paper type.
• Add a watermark.
• Enhance images.
• Save settings.
Note: Printing Preferences is installed automatically with the printer software.
Note: Your printer may not come with some of these programs or some of the functions of these programs,
depending on the features of the printer that you purchased.
Using the Macintosh printer software
Launching the Print dialog
Use the Print dialog to adjust the print settings and schedule print jobs.
With a document or photo open, choose File > Print.
Launching an application
1 From the Finder, navigate to:
Applications > select your printer folder
2 Double‑click the application that you want to use.
Use the To
Printer Settings
Shortcuts Speed up usual tasks with your printer.
Wireless Setup
Assistant
• Customize settings for fax jobs.
• Create and edit the Contacts list.
• Configure e‑mail connectivity settings.
• Configure the language, country, date, and time.
Set up the printer on a wireless network.
Note: This application is automatically installed with the printer software if the printer has
wireless capability.
Uninstaller Remove the printer software from your computer.
Notes:
• Your printer may not come with these applications, depending on the features of the printer that you purchased
or the installation type (standard or custom) chosen when you installed the printer.
Using the printer software 22
• To take advantage of the full features of your printer, select the custom install option during installation, and
then select all packages listed.
Accessing Web links
Web links are links to predefined Web pages that are saved in the printer folder.
1 From the Finder, navigate to:
Applications > select your printer folder > Web Links
2 Double‑click the Web link that you want to visit.
Use To
Customer Support Contact customer support.
Lexmark Software Updates Download and install the latest printer software.
Lexmark Online Visit the Lexmark Web site.
Order Supplies Online Order ink or supplies.
Printer Registration Register your printer.
Visit Lexmark SmartSolutions
Note: Your printer may not come with these Web links, depending on the features of the printer that you purchased.
• Visit the SmartSolutions Web site.
• Choose your custom solutions.
Finding and installing optional software
For Windows users
1 Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Navigate to:
Printer Home > select your printer > Support > Online support
4 From the Web site, select your printer and then download the driver.
5 Install additional or optional software.
For Macintosh users
1 From the Finder, navigate to:
Applications > select your printer folder > Web Links > Lexmark Software Updates
2 From the Web site, select your printer and then download the driver.
3 Install additional or optional software.
Using the printer software 23
Updating the printer software
For Windows users
1 Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Select your printer, and then click Product Update.
4 Follow the instructions on the computer screen.
For Macintosh users
1 From the Finder, navigate to:
Applications > select your printer folder > Web Links > Lexmark Software Updates
2 From the Web site, select your printer and then download the driver.
Downloading PCL and PS drivers (Windows only)
Universal Print Drivers (PCL 5 emulation, PCL XL emulation, and PS emulation) can be downloaded from our Web site.
You need to search for your printer model to view compatible drivers.
Reinstalling the printer software
When you set up the printer using the installation software CD, all the necessary software was installed. If you
encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option
when you send a print job, then try uninstalling and reinstalling the printer software.
Uninstalling the printer software
For Windows users
1
Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Click the uninstaller.
4 Follow the instructions on the computer screen.
5 Once the uninstall process is complete, restart your computer.
For Macintosh users
1
Close all open applications.
2 From the Finder, navigate to:
Applications > select your printer folder
Using the printer software 24
3 Double‑click Uninstaller.
4 Follow the instructions on the computer screen.
Installing the printer software
Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall
the current software first.
For Windows users
1
Close all open software programs.
2 Insert the installation software CD.
If the installation dialog screen does not appear after a minute, then launch the CD manually:
a Click , or click Start and then click Run.
b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
c Press Enter, or click OK.
3 Click Install, and then follow the instructions on the computer screen.
For Macintosh users
Note: To take advantage of the full features of your printer, select the custom install option, and then select all
packages listed.
1 Close all open applications.
2 Insert the installation software CD.
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.
3 Double-click the software installer package, and then follow the instructions on the computer screen.
Using the Internet
1
Go to the Lexmark Web site at http://support.lexmark.com.
2 Navigate to:
SUPPORT & DOWNLOADS > select your printer > select your operating system
3 Download the driver, and then install the printer software.
1
2
Loading paper and original documents 25
Loading paper and original documents
Loading paper
1 Flex the sheets back and forth to loosen them.
Do not fold or crease the paper. Straighten the edges of the stack on a level surface.
2 Open the paper feed guard.
3 Place the paper at the center of the paper support.
Note: Use the indicators on the paper support when loading smaller‑size paper.
4 Adjust the paper guides so they rest against the edges of the paper.
Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges
should be flush against both paper guides.
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Loading paper and original documents 26
5 Close the paper feed guard.
6 From the printer control panel, select or confirm your paper settings.
Paper and specialty media guidelines
Load up to Make sure that
100 sheets of plain paper
25 sheets of heavyweight matte paper
• The paper guides rest against the edges of the paper.
• You load letterhead paper with the printable side faceup
and the top of the letterhead going into the printer first.
• The printable side of the paper is faceup.
• The paper guides rest against the edges of the paper.
Note: Draft mode is available but is not recommended for
use with expensive paper such as heavyweight matte,
labels, photo cards, and glossy paper.
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Loading paper and original documents 27
Load up to Make sure that
10 envelopes
25 sheets of labels
• The printable side of the envelope is faceup and the flap
is on the left.
• The paper guides rest against the edges of the envelopes.
• You load the envelope in the center of the paper support.
• You select the correct envelope size. Select the next
biggest size if the exact envelope size is not listed.
• You print the envelopes in landscape orientation.
Warning—Potential Damage: Do not use envelopes that
have metal clasps, string ties, or metal folding bars.
Notes:
– Do not load envelopes with holes, perforations,
cutouts, or deep embossing.
– Do not use envelopes that have exposed flap adhesive.
• The printable side of the label is faceup.
• The paper guides rest against the edges of the paper.
Note: Draft mode is available but is not recommended for
use with expensive paper such as heavyweight matte,
labels, photo cards, and glossy paper.
25 greeting cards, index cards, postcards, or photo cards
• The printable side of the card is faceup.
• You load the photo paper in the center of the tray.
• The paper guides rest against the edges of the cards.
Notes:
– For best results, allow photos to dry at least 24 hours
before stacking, displaying, or storing.
– Draft mode is available but is not recommended for use
with expensive paper such as heavyweight matte,
labels, photo cards, and glossy paper.
Loading paper and original documents 28
Load up to Make sure that
25 sheets of photo/glossy paper
10 iron‑on transfers
50 transparencies
• The printable or glossy side of the paper is loaded faceup.
If you are not sure which side is printable, then see the
instructions that came with the paper.
• The paper guides rest against the edges of the paper.
• You do not touch or scratch the glossy surface of the
unprinted paper to prevent smudges or marks that may
affect the quality of your prints.
Notes:
– For best results, allow photos to dry at least 24 hours
before stacking, displaying, or storing.
– Draft mode is available but is not recommended for use
with expensive paper such as heavyweight matte,
labels, photo cards, and glossy paper.
• You follow the loading instructions on the iron‑on transfer
packaging.
• The printable side of the transfer is faceup.
• The paper guides rest against the edges of the transfer.
Note: For best results, load transfers one at a time.
• The rough side of the transparencies is faceup.
• The paper guides rest against the edges of the
transparencies.
• You remove any paper backing sheets from the
transparencies before loading.
• You load A4- or letter-size transparencies.
• If the transparencies have a removable strip, then each
strip faces up.
Note: Transparencies require more drying time. Remove
each transparency as it exits, and allow it to dry before
stacking or storing to avoid ink smudging.
Saving paper settings
You can adjust the settings for your print and copy jobs to match the paper size and type you have loaded in the printer.
1 From the printer control panel, press .
2 Adjust the settings as needed:
• If you want to set the paper size, then navigate to:
Setup >
OK
> Paper Setup > OK > Paper Size > OK > select the default paper size >
• If you want to set the paper type, then navigate to:
Setup >
OK
> Paper Setup > OK > Paper Type > OK > select the default paper type >
OK
OK
Loading paper and original documents 29
Loading original documents on the scanner glass
1 Open the scanner lid and place the document facedown on the scanner glass.
2 Close the scanner lid.
Printing 30
Printing
Tips for printing
• Use the appropriate paper for your print job.
• Select a higher print quality for better prints.
• Make sure there is enough ink in the ink cartridges.
• Remove each sheet as it is printed when printing photos or when working with specialty media.
• Do not touch the duplex latch or latches while actively printing.
Printing basic documents
Printing a document
For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print.
4 Click OK to close any printer software dialogs.
5 Click OK or Print.
For Macintosh users
1
With a document open, choose File > Page Setup.
2 From the Page Setup dialog, set the printer, paper size, and orientation.
3 Click OK.
4 From the menu bar, choose File > Print.
5 From the Printer pop‑up menu, choose your printer.
6 From the print options menu, choose the print quality, the number of copies to print, the type of paper to use, and
how the pages should print.
7 Click Print.
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