Lexmark S310 User Manual

S310 Series Quick Reference Guide

October 2012 www.lexmark.com

Important Message About Cartridge Recycling! Please Read Before Opening Your Inkjet Cartridge Box

At Lexmark, we take our commitment to the environment seriously, and we encourage our customers to participate in our easy, no-cost method for returning empty Lexmark cartridges to Lexmark for proper recycling. We will insure that cartridges are properly handled with zero waste to landfills.

printer except as otherwise provided below, and (2) pass this license/agreement to any subsequent user of this printer. The patented Lexmark inkjet cartridges and their contents are licensed subject to a restriction that they may be used only once. After this single use, the license to use the print cartridges and their contents terminates, and you agree to return them only to Lexmark for recycling. Replacement inkjet cartridge(s) sold without these terms are available through www.lexmark.com and may be refilled by you, or a third party, as the only cartridge alternative to be used with the licensed printer.

Go to www.lexmark.com/recycle. Follow instructions to request postage-paid bags. Bags usually arrive within 7–10 days.

Place the empty Lexmark-branded inkjet cartridge(s) in the postage-paid return bag , and then seal the bag. If you’re sending single-color tanks, we recommend that you send at least two at a time to maximize the environmental benefits.

Mail the bag to Lexmark’s recycling partner. The bag is preaddressed.

Important safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature or USB cable, during a lightning storm.

Visit www.lexmark.com/recycle to learn more about recycling. Lexmark-branded cartridges are always made with all new parts, though components may contain

recycled material. For warranty returns, call 1-800-332-4120. This patented printer is licensed for, and designed to work with, only genuine Lexmark inkjet cartridges

for the life of the patented printer. You agree to: (1) use only genuine Lexmark inkjet cartridges with this

Contents 3

Important safety information.........................................................2

About your printer..........................................................................4

Finding information about the printer.................................................................................4

Minimizing your printer's environmental impact.................................................................4

Printer models................................................................................................................. .....4

Printer features....................................................................................................................5

Setting up the printer...........................................................................................................5

Understanding the parts of the printer..............................................................................11

Using the printer control panel..........................................................................................12

Using flash drives................................................................................................................13

Ordering and replacing ink cartridges............................................14

Ordering ink cartridges.......................................................................................................14

Replacing ink cartridges......................................................................................................1 4

Maintaining ink cartridges..................................................................................................15

Using the printer software............................................................17

Supported operating systems.............................................................................................17

Installing the printer software............................................................................................17

Using the Windows printer software.................................................................................18

Using the Macintosh printer software...............................................................................18

Printing.........................................................................................20

Printing a document...........................................................................................................20

Printing on both sides of the paper (duplexing) automatically..........................................20

Printing photos from a flash drive......................................................................................21

Canceling print jobs........................................................................................................... .21

Printing from a mobile device............................................................................................21

Making copies.....................................................................................................................22

Making a two‑sided (duplex) copy automatically...............................................................22

Canceling copy jobs............................................................................................................23

Scanning.......................................................................................24

Tips for scanning.................................................................................................................24

Scanning to a local computer.............................................................................................24

Scanning to a flash drive or memory card..........................................................................24

Scanning directly to e‑mail using the printer software......................................................24

Scanning to a PDF...............................................................................................................25

Canceling scan jobs.............................................................................................................25

E-mailing.......................................................................................26

Sending e-mail................................................................................................................. ...26

Canceling an e‑mail............................................................................................................26

Wireless networking.....................................................................27

Information you will need to set up the printer on a wireless network.............................27

Installing the printer on a wireless network.......................................................................27

What is Wi‑Fi Protected Setup?.........................................................................................28

Configuring Wi‑Fi Protected Setup manually.....................................................................28

Troubleshooting............................................................................30

Notices.........................................................................................38

Edition notice.....................................................................................................................38

Index............................................................................................39

Copying.........................................................................................22

Tips for copying..................................................................................................................22

About your printer 4

About your printer

Finding information about the printer

The Quick Reference Guide contains instructions on adding your printer to a wireless network, setting up a fax connection, and accomplishing common printer tasks like printing, copying, scanning, and faxing. It also includes information on troubleshooting printer setup issues as well as solving basic networking and faxing problems.

Note: Some functions are available only in select printer models.

For additional information, see the following:

What are you looking for? Find it here

Initial setup instructions

Additional setup and instructions for using the printer

Help using the printer software Software Help installed automatically with the printer

The latest supplemental information, updates, online customer support, and telephone support

Available on the Software and Documentation CD.

Available on the Software and Documentation CD and on the Lexmark Support Web site at

http://support.lexmark.com.

Minimizing your printer's environmental impact

We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's environmental impact even further.

• Quick Setup Sheet

• Hardware Setup Wizard

User’s Guide

software. application.

Support Web site—

Click Help from any printer software program or

http://support.lexmark.com

Conserving paper

• Print more than one page image on one side of the paper. The Pages per Sheet feature allows you

to print multiple pages on one sheet. You can print up to 16 page images on one side of a sheet of paper.

• Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or

automatically (depending on your printer model).

• Preview print jobs before printing. Use the preview features found in Toolbars, the Print or Print

Preview dialog, or the printer display (depending on your printer model).

• Use recycled paper.

• Reduce the margins of documents to be printed.

• Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save

them to a computer program, application, or flash drive for presentation.

Conserving ink

• Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than

normal and are ideal for printing documents that are mostly text.

• Use font types and font settings that requires less ink. Most programs or applications let you adjust

the darkness of the colors.

• Use high yield cartridges. Inks in high yield cartridges allow you to print more pages.

Recycling

• Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To

return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage‑paid bag.

• Recycle the product packaging.

• Recycle your old printer instead of throwing it away.

• Recycle paper from discarded print jobs.

• Use recycled paper.

To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment.

Note: Your printer may not come with some of these programs or some of the functions of these

programs, depending on the features of the printer that you purchased.

Conserving energy

• Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to

Sleep mode after the printer is left idle for 10 minutes.

• Select the lowest Sleep timeout. The Sleep feature puts the printer in a minimum‑power standby

mode after the printer has been idle for a set amount of time (the Sleep timeout).

• Share your printer. Wireless/network printers allow you to share a single printer among multiple

computers, thus conserving energy and other resources.

Printer models

The installation software CD that came with your printer works for the following printer models:

• Lexmark S315

• Lexmark S319

About your printer 5

Printer features

Depending on the model, your printer comes with features that will help you manage and accomplish printing and imaging tasks:

• Wireless or Ethernet networking—Print and scan from anywhere in your home or office over a secure

wireless or Ethernet network, as well as share the printer among multiple computers.

• Intuitive touch screen—Use the full‑featured color touch screen for fast, easy access to all the printer

menus. The large screen also allows you to view and print photos directly from your digital camera or memory device without using a computer.

• Print—Print docum ents and PDFs quickly from a compu ter or from a USB flash drive. B uilt‑in two‑sided

printing lets you save money and the environment.

• Copy—Copy documents and photos with one‑touch, computer‑free black or color copying. Enjoy 25%

to 400% reduction and enlargement capacity.

• Scan—Scan documents and photos fast and easily with the high‑resolution scanner. Easily scan to a

memory device or to multiple laptops or computers over a secure wireless network with up to 1200 dpi optical resolution.

• Fax—Do standalone black and color faxing at 33.6Kbps modem speed. Other fax features include 99

speed dials, automatic redial, junk fax blocking, and caller ID.

• Photo printing—Print high‑quality, long‑lasting photos directly from digital memory cards,

PictBridge‑enabled digital cameras, or USB flash drives.

• SmartSolutions—Simplify printer tasks that you frequently repeat by creating and customizing your

printer solutions. Using the SmartSolutions toolkit on the Web, you can choose the printer tasks that you often perform, apply your custom settings, and download them to your printer as shortcuts that you can easily access anytime. You can also customize your printer with solutions that display your online calendars, online photo albums, RSS feeds, and more.

• Shortcuts—Save a set of frequently used printer settings available for a given task and then assign a

shortcut name and shortcut number to it. When you want to perform a task with those settings, you can simply select the shortcut number on the printer instead of going through the usual process of adjusting the settings and options.

• Eco‑Mode—Save energy by activating Eco‑Mode. It automatically dims the printer display light and

puts the printer into Sleep mode after a specified period of inactivity.

Setting up the printer

1 Unpack the printer.

e x

r i

n t e

Notes:

• Do not attach the USB cable until prompted to do so.

• Place the printer near the computer during setup. If you are setting up on a wireless network,

then you may move the printer after setup is complete.

• Contents may vary by model and region.

2 To initiate printer setup using a computer, insert the installation software CD, or download the printer

driver.

About your printer 6

4 Attach the paper support.

With a CD or DVD drive (Windows/Macintosh) Without a CD or DVD drive or for Linux

Download the printer driver from

www.lexmark.com.

Note: If the installation screen does not appear after a

minute, then see “Installation screen did not appear during installation” on page 30.

3 Remove tape and packing material from all areas of the printer.

5 Raise the printer control panel until it clicks into place.

About your printer 7

6 Open the paper feed guard.

7 Use the paper guide adjustment lever to extend the paper guides.

8 Load paper.

Notes:

• Use the paper guide adjustment lever to adjust the paper guides.

• Do not load more than 100 sheets in the paper support.

9 Close the paper feed guard.

About your printer 8

10 Extend the paper exit tray.

11 Connect the power cord only.

Note: Do not attach the USB cable yet.

12 Make sure the printer is on.

13 Using the printer control panel, press the up or down arrow button until the language you want is

highlighted on the display, and then press

14 Confirm the language, and then press

Language Selection

You have chosen English

as the language for your

Yes

Printer

Are you sure?

About your printer 9

15 Set the country or region, and then press

Country/Region

United States

Albania

Algeria

Please choose a country or region and press OK

16 Set the date. Press the up or down arrow button until the number you want appears on the display.

Press the left or right arrow button to scroll between the month, day, and year. Press

Note: The date format varies, depending on the selected country or region.

Set Date

18 01 2011

Press OK when complete.

18 Set the time zone, and then press

Time Zone

(UTC-05:00) Eastern Time (USA/Ca..

(UTC-06:00) Central Time (USA/Ca...

(UTC-07:00) Mountain Time (USA/C...

19 Open the printer.

Please choose a time zone and press OK

17 Set the time, and then press

Set Time

05 55 AM

Press OK when

Note: The printhead moves to the cartridge installation position.

complete.

About your printer 10

20 Unpack the ink cartridges, and then remove the protective caps from the cartridges.

1 2 3

21 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place.

22 Close the printer.

23 Press

to print an alignment page.

Notes:

• Insert the color cartridges first, and then the black cartridge.

• Insert the new ink cartridges immediately after removing the protective cap to avoid exposing

the ink to air.

Notes:

• The alignment page prints.

• Do not remove the page until printing is finished. The alignment page may take a while to print

and will move in and out during the process.

• Streaks on the alignment page are normal and not an indication of a problem.

• The alignment page that prints may differ from the one shown.

• Recycle the alignment page.

About your printer 11

Understanding the parts of the printer

Use the To

1 Paper support Load paper.

2 Paper guide adjustment lever Adjust the paper guides.

3 PictBridge and USB port Connect a PictBridge-enabled digital camera or a flash drive to the

4 Paper exit tray Hold paper as it exits.

5 Tray extension Keep the paper in place as it exits.

6 Printer control panel Operate the printer.

7 Scanner cover Access the scanner glass.

8 Paper feed guard Prevent items from falling into the paper slot.

9 Paper guides Keep paper straight when feeding.

printer.

About your printer 12

Using the printer control panel

Use the To

10 Scanner glass Scan or copy photos and documents.

11 Power supply with port Connect the printer to the power cord.

12 Duplex unit

13 USB port Connect the printer to a computer using a USB cable.

14 Printhead access area Install the printhead.

15 Jam clearance cover Access and clear paper jams.

16 Ink cartridge access area Install, replace, or remove ink cartridges.

17 Scanner unit

• Print on both sides of a sheet of paper.

• Clear paper jams.

Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.

Note: The carrier moves to the printhead access area when no printhead is installed in the printer.

• Access the ink cartridges and printhead.

• Clear paper jams.

Use To

1 Power

34567 8

101112

• Turn the printer on and off.

• Switch to Sleep mode.

to switch to Sleep mode.

2 Display

Note: The display is turned

off in Sleep mode.

Note: When the printer is on, press

Press and hold

View:

for three seconds to turn off the printer.

• Printer status

• Messages

• Menus

3 Arrow buttons Navigate through menu items that appear on the display.

4 Select

5 Home

6 Color

7 Black

8 Start

• Select menu options.

• Save settings.

Return to the home screen.

Switch to color mode.

Switch to black‑and‑white mode.

Start a job, depending on which mode is selected.

About your printer 13

Use To

9 Cancel

• Cancel a print, copy, or scan job in progress.

• Clear current settings or error messages, and return to previous

settings.

10 Wi‑Fi indicator

11 Eco‑Mode

Check the wireless status of your printer.

• Change to Sleep mode after the printer is left idle for 10 minutes.

• Reduce the screen brightness.

12 Back

• Return to the previous screen.

• Exit from one menu level to a higher one.

Using flash drives

Supported file types

• .jpg, .jpeg, .jpe (Joint Photographic Experts Group)

• .tiff, .tif (Tagged Image File Format)

Using a flash drive with the printer

Make sure the flash drive contains files that are supported by the printer. For more information, see “Supported file types” on page 13.

1 Insert a flash drive into the USB port.

Warning—Potential Damage: Do not touch any cables,

any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur.

2 Follow the instructions or select from available options on the printer display.

Note: If the printer does not recognize the memory device, then remove and reinsert it.

E V I

A L F

Notes:

• The flash drive uses the same port that is used for a PictBridge camera cable.

• An adapter may be necessary if your flash drive does not fit directly into the port.

Ordering and replacing ink cartridges 14

Notes:

Ordering and replacing ink cartridges

• To get more ink, order high‑yield ink cartridges.

• Depending on your country or region, you may get the ink cartridges individually or in multiple

Ordering ink cartridges

Lexmark S310 Series models (except Lexmark S319)

packs.

• You can order a mix of standard ink cartridges and high‑yield ink cartridges, depending on your

needs.

• For page yield information, visit www.lexmark.com/yields.

Item Return Program

Black cartridge 150 Not available

High‑yield black cartridge 150XL 150XLA

Yellow color cartridge 150 Not available

High‑yield yellow color cartridge 150XL 150XLA

Cyan color cartridge 150 Not available

High‑yield cyan color cartridge 150XL 150XLA

Magenta color cartridge 150 Not available

High‑yield magenta color cartridge 150XL 150XLA

Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or

recycling.

Available only on the Lexmark Web site at www.lexmark.com.

cartridge

Regular cartridge

• The cartridges used for printing documents can also be used for printing photos.

• For best results, use only genuine Lexmark ink cartridges.

Replacing ink cartridges

Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out.

Removing ink cartridges

1 Turn on your printer.

2 Open the printer.

Lexmark S319 models

Item Return Program

Black cartridge 160 Not available

High‑yield black cartridge 160XL 160XLA

Yellow color cartridge 160 Not available

High‑yield yellow color cartridge 160XL 160XLA

Cyan color cartridge 160 Not available

High‑yield cyan color cartridge 160XL 160XLA

Magenta color cartridge 160 Not available

High‑yield magenta color cartridge 160XL 160XLA

Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or

recycling.

Available only on the Lexmark Web site at www.lexmark.com.

cartridge

Regular cartridge

Note: The printhead moves to the cartridge installation position.

Ordering and replacing ink cartridges 15

3 Press the release tab, and then remove the used ink cartridge or cartridges.

Installing ink cartridges

1 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge.

If your ink cartridge comes with a twist cap, then remove the cap.

2 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks into place.

Notes:

• Insert the color cartridges first, and then the black cartridge.

• Insert the new ink cartridges immediately after removing the protective cap to avoid exposing

the ink to air.

3 Close the printer.

1 2 3

Maintaining ink cartridges

In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into a properly grounded, working electrical outlet. It will briefly come out of Sleep mode or will temporarily turn on if it is turned off.

Aligning the printhead

If the characters or lines on your printed image appear jagged or wavy, then you may need to align the printhead.

1 Load plain paper.

2 From the printer control panel, navigate to:

> Setup > OK >Maintenance > OK > Align Printer >

An alignment page prints.

Note: Do not remove the alignment page until printing is finished.

Ordering and replacing ink cartridges 16

If you aligned the cartridges to improve print quality, then print your document again. If print quality has not improved, then clean the printhead nozzles.

Cleaning the printhead nozzles

If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improve the quality of your prints. Keep your printer p lugged to a properly grounded, working electrical outlet to allow it to perform automatic maintenance cycles.

Notes:

• Cleaning the printhead nozzles uses ink, so clean them only when necessary.

• Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.

• If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead

nozzles.

1 Load paper.

2 From the printer control panel, navigate to:

> Setup > OK > Maintenance >

3 Press the up or down arrow button to scroll to Clean Printhead or Deep Clean

Printhead, and then press

A cleaning page prints.

Using the printer software 17

Using the printer software

Supported operating systems

The printer software requires up to 500MB of free disk space.

• Microsoft Windows 8

• Microsoft Windows Server 2012

• Microsoft Windows 7 (SP1)

• Microsoft Windows 7

• Microsoft Windows Server 2008 (R2) (SP1)

• Microsoft Windows Server 2008 (R2)

• Microsoft Windows Server 2008 (SP1)

• Microsoft Windows Server 2003 (SP2)

• Microsoft Windows Server 2003 (SP1)

• Microsoft Windows Vista (SP1)

• Microsoft Windows Vista

• Microsoft Windows XP (SP3)

• Microsoft Windows XP (SP2)

• Macintosh Intel OS X version 10.8.0 or later

• Macintosh Intel OS X version 10.7.0 or later

• Macintosh Intel OS X version 10.6.0 or later

• Macintosh Intel OS X version 10.5.0 or later

• Macintosh Intel OS X version 10.4.4 or later

• Macintosh PowerPC OS X version 10.5.0 or later

• Macintosh PowerPC OS X version 10.4.0 or later

• Debian GNU/Linux 6.0 and 5.0

• Fedora 17, 16, 15, and 14

• Linpus Linux Desktop 9.6

• Linux Mint 12, 10, and 9

• Linux openSUSE 12.1, 11.4, 11.3, and 11.2

• PCLinux OS 2010

• Red Flag Linux Desktop 6.0

• Red Hat Enterprise Linux WS 6, WS 5, and WS 4

• SUSE Linux Enterprise Desktop 11 and 10

• SUSE Linux Enterprise Server 11 and 10

• Ubuntu Linux 12.04, 11.10, 11.04, 10.10, 10.04, and 9.04

• IBM AIX 7.1, 6.1, 5.3, and 5.2

• HP‑UX 11.31, 11.23, and 11.11

• Solaris SPARC 10, 9, and 8

• Solaris SPARC x86 10

The printer driver for this operating system is available only at http://support.lexmark.com.

Note: Information on additional operating system versions that are compatible with the printer may be available on our Web site.

Installing the printer software

Notes:

• If you installed the printer software on the computer before but need to reinstall the software,

then uninstall the current software first.

• Close all open software programs before installing the printer software.

1 Obtain a copy of the software installer package.

• From the Software and Documentation CD that came with your printer.

• From our Web site:

Go to

http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double‑click the software installer package.

Wait for the installation dialog to appear.

If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type D:\setup.exe > OK.

In Windows 7 or earlier

a Click or click Start, and then click Run.

b In the Start Search or Run dialog, type D:\setup.exe.

c Press Enter, or click OK.

Note: D is the letter of your CD or DVD drive.

In Macintosh

Click the CD icon on the desktop.

3 Click Install, and then follow the instructions on the computer screen.

Using the printer software 18

Using the Windows printer software

Software installed during printer installation

When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs. The following table provides an overview of various software programs and what they can help you do.

If you did not install these additional programs during initial installation, then reinsert the installation software CD, run the installation software, and then click Advanced Options > Install Additional Software.

Printer software

Use the To

Lexmark

(referred to as Printer Home)

Lexmark Phone Book

(referred to as Phone Book)

Abbyy Sprint OCR Scan a document and produce text that you can edit with a

Lexmark Wireless Setup Utility

(referred to as Wireless Setup Utility)

Lexmark Tools for Office

(referred to as Tools for Office)

Printer Setup Utility Configure the fax and e‑mail settings of your printer.

Status Messenger Learn more about the printing problems encountered.

Status Monitor Center

Product Update Receive automatic notifications of updates to your printer software

Printer Home

• Launch applications or programs.

• Scan or e‑mail a photo or document.

• Edit scanned documents.

• Scan documents to PDF.

• Adjust settings for the printer.

• Order supplies.

• Maintain ink cartridges.

• Register the printer.

• Contact technical support.

• Access the User's Guide.

Manage your fax contacts.

word‑processing program.

• Set up the wireless printer on a wireless network.

• Change the wireless settings of the printer.

Note: This program is installed automatically with the printer software if the printer has wireless capability.

Access your favorite settings in Microsoft Office 2007.

• Check the supplies status of your printer.

• Order supplies online.

when new updates are available.

Use the To

Printing Preferen ces When you clic k File > Print > Properties with a document open, a Printing

Preferences dialog appears. The dialog lets you select options for the print job, such as the following:

• Select the number of copies to print.

• Print two‑sided copies.

• Select the paper type.

• Add a watermark.

• Enhance images.

• Save settings.

Note: Printing Preferences is installed automatically with the printer software.

Note: Your printer may not come with some of these programs or some of the functions of these programs, depending on the features of the printer that you purchased.

Using the Macintosh printer software

Launching the Print dialog

Use the Print dialog to adjust the print settings and schedule print jobs.

With a document or photo open, choose File > Print.

Launching an application

1 From the Finder, navigate to:

Applications > select your printer folder

2 Double‑click the application that you want to use.

Use the To

Printer Settings

Shortcuts Speed up usual tasks with your printer.

Wireless Setup Assistant

Uninstaller Remove the printer software from your computer.

• Customize settings for fax jobs.

• Create and edit the Contacts list.

• Configure e‑mail connectivity settings.

• Configure the language, country, date, and time.

Set up the printer on a wireless network.

Note: This application is automatically installed with the printer software if the printer has wireless capability.

Using the printer software 19

Notes:

• Your printer may not come with these applications, depending on the features of the printer that

you purchased or the installation type (standard or custom) chosen when you installed the printer.

• To take advantage of the full features of your printer, select the custom install option during

installation, and then select all packages listed.

Accessing Web links

Web links are links to predefined Web pages that are saved in the printer folder.

1 From the Finder, navigate to:

Applications > select your printer folder > Web Links

2 Double‑click the Web link that you want to visit.

Use To

Customer Support Contact customer support.

Lexmark Software Updates Download and install the latest printer software.

Lexmark Online Visit the Lexmark Web site.

Order Supplies Online Order ink or supplies.

Printer Registration Register your printer.

Visit Lexmark SmartSolutions

• Visit the SmartSolutions Web site.

• Choose your custom solutions.

Note: Your printer may not come with these Web links, depending on the features of the printer that you purchased.

Printing 20

Printing

Printing a document

For Windows users

1 With a document open, click File > Print.

2 Click Properties, Preferences, Options, or Setup.

3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages

should print.

4 Click OK to close any printer software dialogs.

5 Click OK or Print.

For Macintosh users

1 With a document open, choose File > Page Setup.

2 From the Page Setup dialog, set the printer, paper size, and orientation.

3 Click OK.

4 From the menu bar, choose File > Print.

5 From the Printer pop‑up menu, choose your printer.

6 From the prin t options menu, choose the print quality, the numbe r of copies to print, the type of paper

to use, and how the pages should print.

7 Click Print.

3 Navigate to:

Layout tab > Print on Both Sides (Duplex) area > Print on both sides

• Click Long edge for print jobs with pages that are bound along the long edge of the page.

• Click Short edge for print jobs with pages that are bound along the short edge of the page.

4 Click the Paper/Finishing tab, and then select a supported paper type.

5 Click OK to close any printer software dialogs.

6 Click OK or Print.

To return to single-sided printing, repeat steps 1 and 2, and then navigate to:

Layout tab > Print on Both Sides (Duplex) area > Print on one side only

For Macintosh users

1 With a document open, choose File > Page Setup.

2 From the Page Setup dialog, set the printer, paper size, and orientation.

3 Click OK.

4 From the menu bar, choose File > Print.

5 From the Printer pop‑up menu, choose your printer.

6 From the print options pop‑up menu, choose Quality & Media.

7 From the Paper Type pop‑up menu, choose a supported paper type.

8 From the print options pop‑up menu, choose Layout.

9 From the Two‑Sided pop‑up menu, choose Long‑Edge binding or Short‑Edge binding.

• For Long‑Edge binding, pages are bound along the long edge of the page (left edge for portrait,

top edge for landscape).

Printing on both sides of the paper (duplexing) automatically

Notes:

• The automatic duplex unit supports A4‑ and letter‑ size paper. It also supports plain, premium

plain, ColorLok certified plain, heavy plain, and letterhead paper types.

• Do not remove the page until printing is finished.

Warning—Potential Damage: Do not touch the duplex latch or latches while actively printing.

For Windows users

1 With a document open, click File > Print.

2 Click Properties, Preferences, Options, or Setup.

Portrait Landscape

• For Short‑Edge binding, pages are bound along the short edge of the page (top edge for portrait,

left edge for landscape).

Printing 21

Portrait Landscape

10 Click Print.

Printing photos from a flash drive

1 Load photo paper.

2 Insert a flash drive or digital camera set to mass storage mode.

3 Use the up or down arrow button to select a photo printing option, and then press

• Select and Print allows you to choose a layout, the number of photos per page, paper

settings, photo size, photo quality, and to sharpen the quality of graphics.

• Print Photos allows you to print all photos, selected photos by photo range, and print photos

using predefined photo size templates.

4 To adjust the print settings, press the up or down arrow button to scroll to the option you want to set,

and then press the left or right arrow button to scroll to the setting you want. If necessary, press to make a selection.

5 Press .

Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or

storing.

Apps list > Run > type control printers > OK

In Windows 7 or earlier

Click , or click Start and then click Run.

b In the Start Search or Run dialog, type control printers.

c Press Enter, or click OK.

2 Double‑click the printer icon.

3 Cancel the print job:

• If you want to cancel a particular print job, then right‑click the document name, and then select

Cancel.

• If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents.

For Macintosh users

1 Click the printer icon on the Dock.

The print queue dialog appears.

2 Select the print job you want to cancel, and then delete it.

Printing from a mobile device

What is LexPrint?

LexPrint is a free application that lets you print easily from your iPad, iPhone, or iPod touch using any Lexmark printer connected to the same wireless network. It lets you print Web pages, photos from the photo album, or photos you recently captured using the camera of your mobile device, depending on its features. You can also customize print settings from your mobile device.

Depending on your Lexmark printer model, you may need to download the LexPrint Listener application from our Web site at www.lexmark.com/lexprint.

Canceling print jobs

To cancel a print job from the printer control panel, press , and then press OK. Printing stops and the printer returns to the home screen.

To cancel a print job from the computer, do the following:

For Windows users

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

Supported printers

LexPrint enables your mobile device to communicate with Lexmark printers found on the same network.

• For select printer models that support Direct Image and Zeroconf or Bonjour, you can print directly

from your mobile device to the printer without using LexPrint Listener. To check if your printer model supports these features, visit www.lexmark.com/lexprint.

• For other Lexm ark printers, your mobile device can send print jobs to your printer as long as the pr inter

software and LexPrint Listener are installed on the computer where the printer is connected.

Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by

Apple Inc.

Copying 22

Copying

Scanner glass

Load the original document facedown at the placement corner.

Note: The automatic document feeder (ADF) is available only in select printer models.

Tips for copying

• Make sure you load the original document or photo facedown on the scanner glass and at the

placement corner. You can load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings).

• Close the scanner cover, if possible, to avoid dark edges on the scanned image.

• Make sure the paper exit tray is fully extended.

• When the document to be copied is in place with the settings you want, press to start copying.

Making copies

1 Load paper.

2 Load an original document faceup into the ADF or facedown on the scanner glass.

3 From the printer control panel, navigate to:

> Copy > OK > Copies

4 Press the left or right arrow button to select the number of copies.

5 From the Copy menu screen, press the up or down arrow button to scroll to the option you want to

set, and then press the left or right arrow button to scroll to the setting you want. If necessary, press

to make a selection.

6 Select the copy mode:

• Press to switch to color mode.

• Press to switch to black‑and‑white mode.

When you select color or black‑only printing, the light that corresponds to your choice comes on.

7 Press .

Note: The selected copy settings are reset to the factory default after two minutes of printer inactivity.

Making a two‑sided (duplex) copy automatically

The automatic duplex unit supports A4‑ and letter‑size paper. If you need to make two‑sided copies using other paper sizes, then see the instructions for making a two‑sided copy manually.

Note: You cannot make two‑sided copies on envelopes, card stock, or photo paper.

1 Load paper.

2 Load the original document faceup into the ADF or facedown on the scanner glass.

3 From the printer control panel, navigate to:

> Copy > OK > 2‑Sided Copies

4 Press the left or right arrow button to select a two‑sided copying option:

• If you are copying a one‑sided document, then press the arrow buttons to scroll to 1‑sided to

2‑sided.

• If you ar e copying a two-sided document and using th e scanner glass, then press the arrow buttons

to scroll to 2‑sided to 2‑sided.

• If you want to specify the page orientation and layout of the original document and the copy, then

press the arrow buttons to scroll to Advanced. Press then press

Notes:

until you reach the Copy menu screen.

• For long-edged binding, pages are bound along the long edge of the page (left edge for portrait

orientation and top edge for landscape orientation).

• For short-edged binding, pages are bound along the short edge of the page (top edge for

portrait orientation and left edge for landscape orientation).

5 Press , and then follow the instructions on the display.

every time you make a selection, and

Copying 23

Canceling copy jobs

To cancel a copy job, press , and then press OK.

Scanning stops and the printer returns to the previous menu.

Scanning 24

Scanning

Scanner glass

Load the original document facedown at the placement corner.

Note: The automatic document feeder (ADF) is available only in select printer models.

Tips for scanning

• Load the original document facedown on the scanner glass. You can load postcards, photos, small

items, transparencies, photo paper, or thin media (such as magazine clippings).

• Close the scanner cover, if possible, to avoid dark edges on the scanned image.

• Make sure the paper exit tray is fully extended, and the tray extension is flipped out.

• When the document to be scanned is in place with the settings you want, press to start scanning.

Scanning to a local computer

1 Load the original document faceup into the ADF or facedown on the scanner glass.

2 From the printer control panel, navigate to:

> Scan > OK > Computer > USB‑Connected Computer >

The USB‑connected computer will receive the scan by default.

Note: Make sure the scan software is installed on the destination computer.

3 Press the up or down arrow button to scroll to the scan option you want to set, and then press the

left or right arrow button to scroll to the setting you want.

Set the color, quality, original image size, and other scan options. If necessary, press you make a selection.

each time

4 Press .

Scanning to a flash drive or memory card

Notes:

• Some features are available only in select printer models.

• Make sure your flash drive or memory card is not write‑protected.

1 Load the original document faceup into the ADF or facedown on the scanner glass.

2 From the printer control panel navigate to:

> Scan > OK > Memory Device

3 Insert the flash drive or memory card, and then press

Note: The printer reads only one memory device at a time.

4 Press the up or down arrow button to scroll to the scan option you want to set, and then press the

left or right arrow button to scroll to the setting you want.

Set the color, quality, original image size, and other scan options. If necessary, press you make a selection.

each time

5 Press .

Follow the instructions on the printer display.

Scanning directly to e‑mail using the printer software

Make sure you have set up your e‑mail settings before proceeding. For more information, see the section on e‑mailing in the User’s Guide.

For Windows users

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the computer, do the following:

In Windows 8

From the Search charm, type Printer Home, and then navigate to:

Printer Home > select your printer > Scan

Scanning 25

In Windows 7 or earlier

Click or Start.

b Click All Programs or Programs, and then select the printer program folder from the list.

c Navigate to:

Printer Home > select your printer > Scan

3 Select Email photo, Email document, or Email PDF.

Note: You can select Email document only when an OCR application is stored on your computer.

Scanning starts and the s can progress dialog appears. When the scan is finished, a new e‑mail message is created with the scanned document automatically attached.

4 Compose your e‑mail message.

Note: If your e-mail program does not open automatically, then you can scan the document to the

computer, and then send it through e-mail as an attachment.

For Macintosh users

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the Finder, select Applications, and then launch the application you want to use.

Note: Use any application that supports both your printer and an e‑mailing option, such as Image

Capture.

3 From the list of devices, select your printer.

Note: For information on finding the list of devices, check the documentation that came with the

application, or search for Scanning an image in the Search field of the Help menu.

4 Adjust the scan settings as needed.

If applicable, click

5 Set the e‑mail application as the scan destination, and then start the scan job.

6 Compose your e‑mail message.

on the preview dialog for more information.

In Windows 7 or earlier

Click or Start.

b Click All Programs or Programs, and then select the printer program folder from the list.

c Navigate to:

Printer Home > select your printer > Scan > PDF

Scanning starts and the scan progress dialog appears.

3 Save the document as a PDF.

For Macintosh users

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the Finder, select Applications, and then launch the application you want to use.

Note: Use any application that supports your printer.

3 From the list of devices, select your printer.

Note: For information on finding the list of devices, check the documentation that came with the

application or search for Scanning an image in the Search field of the Help menu.

4 Adjust the scan settings as needed.

If applicable, click

5 Set the application that supports the PDF format as the scan destination, and then start the scan job.

6 Save the document as a PDF.

on the preview dialog for more information.

Canceling scan jobs

Press on the printer control panel, or click Cancel on the computer screen.

Scanning to a PDF

For Windows users

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the computer, do the following:

In Windows 8

From the Search charm, type Printer Home, and then navigate to:

Printer Home > select your printer > Scan > PDF

E-mailing 26

You can load postcards, photos, small items, transparencies, photo paper, or thin media (such as

E-mailing

Before you can send an e-mail, you must first configure the network connection and e-mail settings of your printer.

magazine clippings).

• Close the scanner cover, if possible, to avoid dark edges on the scanned image.

• To send an e‑mail, see “Scanning directly to e‑mail using the printer software” on page 24.

Sending e-mail

Scanner glass

Load the original document facedown at the placement corner.

Note: The automatic document feeder (ADF) is available only in select printer models.

Tips for e‑mailing

• Make sure to enter your e‑mail account information and set up the SMTP server before sending an

e‑mail.

• Make sure the printer is connected to an Ethernet or wireless network before sending an e‑mail.

If necessary, make sure the network is connected to the Internet for the printer to communicate with the SMTP server. If the printer cannot connect to the Internet, then contact your system support person.

The printer supports only one active network connection (Ethernet or wireless) at a time.

• Add contacts to your address book. When sending an e‑mail, you can just select contacts from your

address book instead of typing their e‑mail addresses repeatedly.

• Make sure you load the original document or photo facedown on the scanner glass and at the

placement corner.

Setting up the e-mail function

For Windows users

Run the E‑mail Setup Wizard.

In Windows 8

From the Search charm, type Printer Home, and then navigate to:

Apps list > Printer Home > select your printer > Settings > Set up the printer to e‑mail

In Windows 7 or earlier

a Click or Start.

b Click All Programs or Programs, and then select the printer program folder from the list.

c Navigate to:

Printer Home > select your printer > Settings > Set up the printer to e‑mail

The E‑mail Setup Wizard opens.

2 Follow the instructions on the computer screen.

For Macintosh users

From the Finder, navigate to:

Applications > select your printer folder > Printer Settings > Email

2 Follow the instructions on the computer screen, and then click Save Settings.

Canceling an e‑mail

To cancel an e‑mail, press .

Wireless networking 27

Wireless networking

Information you will need to set up the printer on a wireless network

To set up the printer for wireless printing, you need to know:

• The name of your wireless network, which is also known as the SSID (Service Set Identifier)

• If encryption was used to secure your network

• The security key (either a WEP key or WPA/WPA2 passphrase)

To find the WPA/WPA2 passphrase for the wireless network, see the documentation that came with the access point, see the Web page associated with the access point, or consult your system support person.

If your access point is using WEP security, then the WEP key should be:

• Exactly 10 or 26 hexadecimal characters

• Exactly 5 or 13 ASCII characters

If your access point is using WPA or WPA2 security, then the WPA/WPA2 passphrase should be:

• Exactly 64 hexadecimal characters

• From 8 to 63 ASCII characters

Notes:

• Hexadecimal characters are A–F, a–f, and 0–9.

• ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a

WPA/WPA2 passphrase are case‑sensitive.

If your wireless network is not using security, then you will not have a security key.

Note: If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter and look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.

Installing the printer on a wireless network

Using the Wireless Setup Utility (Windows only)

The Wireless Setup Utility lets you:

• Configure the printer to join an existing wireless network.

• Add a printer to an existing ad hoc network.

• Change the wireless settings after installation.

• Install the printer on additional network computers.

Notes:

• This program is applicable only in select printer models.

• Make sure the printer is turned on.

• Make sure the wireless network adapter installed in your printer is attached and working properly.

• Do not connect the installation or network cables until prompted to do so by the setup software.

Installing the Wireless Setup Utility (Windows only)

1 Obtain a copy of the software installer package.

• From the Software and Documentation CD that came with your printer

• From our Web site:

Go to

http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

2 Double-click the software installer package.

Wait for the installation dialog to appear.

If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to: Apps list > Run > type D:\setup.exe > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.

b In the Start Search or Run dialog, type D:\setup.exe.

c Press Enter, or click OK.

Note: D is the letter of your CD or DVD drive.

3 Click Install, and then follow the instructions on the computer screen.

4 From the Available Software dialog, select Wireless Setup Utility.

Notes:

• Wireless Setup Utility is selected by default.

• If you want to install only the Wireless Setup Utility, then clear the other selected additional

software.

5 Click Continue, and then follow the instructions on the computer screen.

Wireless networking 28

Launching the Wireless Setup Utility

1 Do the following:

In Windows 8

From the Search charm, type wireless setup utility, and then navigate to:

Apps list > Wireless Setup Utility

In Windows 7 or earlier

a Click or Start.

b Click All Programs or Programs.

c Select the printer program folder from the list, and then select Wireless Setup Utility.

2 Follow the instructions on the computer screen.

Using the Wireless Setup Assistant (Macintosh only)

The Wireless Setup Assistant lets you:

• Configure the printer to join an existing wireless network.

• Add a printer to an existing ad hoc network.

• Change the wireless settings after installation.

• Install the printer on additional network computers.

Notes:

• This application is applicable only in select printer models.

• Make sure the printer is turned on.

• Make sure the wireless network adapter installed in your printer is attached and working properly.

• Do not connect the installation or network cables until prompted to do so by the setup software.

• Make sure that you are using the latest version of the Wireless Setup Assistant application. For

more information, visit

www.lexmark.com.

Note: If you encounter problems while running the application, then click

What is Wi‑Fi Protected Setup?

Wi‑Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi‑Fi technology. It is no longer necessary to configure the network name (SSID) and WEP key or WPA passphrase for network devices.

Note: WPS supports only networks that communicate through access points (wireless routers).

The printer supports the following methods in connecting to a wireless network:

• Personal Identification Number (PIN)—A PIN on the printer is entered into the wireless settings of the

access point.

• Push Button Configuration (PBC)—Buttons on both the printer and the access point are pushed within

a given period of time.

Look for any of these identifier marks to check if your access point is WPS certified:

You can find these WPS logos on the side, back, or top of your access point.

For more information on accessing the wireless settings and determining the WPS capability of your access point, see the documentation that came with the access point or contact your system support person.

Configuring Wi‑Fi Protected Setup manually

Installing the Wireless Setup Assistant (Macintosh only)

1 Download the latest version of the Wireless Setup Assistant application from

http://support.lexmark.com.

2 Double‑click the downloaded software installer package.

3 Follow the instructions on the computer screen.

Launching the Wireless Setup Assistant

1 From the Finder, navigate to:

Applications > select your printer folder

2 Double‑click Wireless Setup Assistant, and then follow the instructions on the computer screen.

Note: Make sure your access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified. For more

information, see the User’s Guide.

If your printer or device has not yet been configured for wireless connection and you want to configure it using WPS, then push the WPS button on the wireless router. Wait for the prin ter control panel to display a message to begin WPS con figuration. There might be a short delay before the message appears. If nothing happens after 30 seconds, then do one of the following:

USE THE PUSH BUTTON CONFIGURATION (PBC) METHOD

1 From the printer control panel, navigate to:

> Setup > OK > Network Setup > OK > Wireless 802.11b/g/n > OK > Network Connection

Setup >

> Wireless > OK > Wi‑Fi Protected Setup > OK > WPS PBC Mode >

Wireless networking 29

2 Follow the instructions on the printer display.

USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD

1 From the printer control panel, navigate to:

> Setup > OK > Network Setup > OK > Wireless 802.11b/g/n > OK > Network Connection

Setup >

> Wireless > OK > Wi‑Fi Protected Setup > OK > WPS PIN Mode >

2 Follow the instructions on the printer display.

Troubleshooting 30

Troubleshooting

Before you troubleshoot

Use this checklist to solve most printer problems:

• Make sure the power cord is plugged into the printer and into a properly grounded, working electrical

outlet.

• Make sure the printer is turned on.

• Make sure the printer is securely connected to the computer, print server, or network access point.

• Check the printer for error messages, and resolve any errors.

• Check for paper jam messages, and clear any jams.

• Check the ink cartridges, and install new cartridges if necessary.

• Turn the printer off, wait about 10 seconds, and then turn the printer back on.

Note: Make sure the printer is not in Sleep mode. Press and hold the printer.

If Troubleshooting does not solve your problem

Visit our Web site at http://support.lexmark.com to find the following:

• Knowledgebase articles with the latest information and troubleshooting for your printer

• Live online technical support

• Contact numbers for telephone technical support

for three seconds to turn off

Installation screen did not appear during installation

If the "Before you troubleshoot" checklist does not solve the problem, then try the following:

For Windows users

Double‑click the software installer package.

Wait for the installation dialog to appear.

If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following:

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type D:\setup.exe > OK.

In Windows 7 or earlier

a Click or click Start, and then click Run.

b In the Start Search or Run dialog, type D:\setup.exe.

c Press Enter, or click OK.

Note: D is the letter of your CD or DVD drive.

2 Click Install, and then follow the instructions on the computer screen.

For Macintosh users

From the Finder desktop, click the CD icon.

2 Double-click the software installer package, and then follow the instructions on the computer screen.

Setup troubleshooting

• “Installation screen did not appear during installation” on page 30

• “Incorrect language appears on the display” on page 30

• “Software did not install” on page 31

• “Print job does not print or is missing pages” on page 31

• “Printer is printing blank pages” on page 32

• “Printer is busy or does not respond” on page 32

• “Cannot delete documents from the print queue” on page 32

• “Cannot print through USB” on page 32

Incorrect language appears on the display

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

HANGE THE LANGUAGE USING THE PRINTER MENUS

1 From the printer control panel, navigate to:

> Setup > OK > Device Setup > OK > Language >

2 Press the up or down arrow button to scroll to the language you want, and then press

3 To confirm the setting, press the left or right arrow button to scroll to Yes, and then press

Troubleshooting 31

Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.

Before you reinstall the software, do the following:

AKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS

EMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE

HECK THE

Note: If you continue to have problems, then try another USB port on the computer. You may have

connected to a defective port.

ECONNECT THE PRINTER POWER SUPPLY

USB

CONNECTION

1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with

1 Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold

the printer.

2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power

supply.

3 After one minute, reconnect the power cord into the power supply, and then plug the power cord

into the wall outlet.

4 Turn on the printer.

for three seconds to turn off

3 Close the printer.

ELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB

Note: This solution applies to Macintosh users only.

1 With a document open, choose File > Print.

2 From the printer pop-up menu, choose your printer, and then click Print.

If your printer does not appear in the Printer list, then choose Add Printer. From the list of printers in the Default tab, select your printer, and then click Add.

If your printer does not appear in the list, then try either of the following:

• For a USB-connected printer, remove and then reconnect the USB cable.

• For a printer that is wirelessly connected, see the Wireless troubleshooting section.

AKE SURE THE PRINT JOB IS NOT PAUSED

AKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER

ECONNECT THE PRINTER POWER SUPPLY

1 Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold

the printer.

2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power

supply.

3 After one minute, reconnect the power cord into the power supply, and then plug the power cord

into the wall outlet.

4 Turn on the printer.

EMOVE AND RECONNECT THE

USB

CABLE CONNECTED TO YOUR PRINTER

for three seconds to turn off

Print job does not print or is missing pages

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

AKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY

1 Turn the printer on, and then open the printer.

2 Make sure the cartridges are inserted correctly.

The cartridges should click firmly into the matching color slot of the printhead.

HECK THE

Note: If you continue to have problems, then try another USB port on the computer. You may have

connected to a defective port.

USB

CONNECTION

1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with

Troubleshooting 32

EMOVE AND REINSTALL THE PRINTER SOFTWARE

Printer is printing blank pages

Blank pages may be caused by improperly installed ink cartridges.

EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD

Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off

the printer.

2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power

supply.

3 After one minute, reconnect the power cord into the power supply, and then plug the power cord

into the wall outlet.

4 Turn on the printer.

1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 14 for more information.

If the cartridges do not seem to fit, then make sure the printhead is properly seated, and then try installing the cartridges again.

2 Load plain, unmarked paper.

3 From the printer control panel, navigate to:

> Setup > OK > Maintenance >

4 Press the up or down arrow button to scroll to Deep Clean Printhead, and then press

A cleaning page prints.

Cannot delete documents from the print queue

If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating.

ESTART THE COMPUTER AND TRY AGAIN

EMOVE AND RECONNECT THE

USB

CABLE CONNECTED TO YOUR PRINTER

5 Load plain, unmarked paper.

6 From the Maintenance menu screen, press the up or down arrow button to scroll to Align

Printer, and then press

An alignment page prints.

Note: Do not remove the alignment page until printing is finished.

Cannot print through USB

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

HECK THE

USB

CONNECTION

1 Check the USB cable for any damage. If the cable is damaged, then use a new one.

Printer is busy or does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

AKE SURE THE PRINTER IS NOT IN SLEEP MODE

If the power light is blinking on and off slowly, then the printer is in Sleep mode. Press to wake up the printer.

If the printer will not come out of Sleep mode, then reset the power:

2 Firmly plug the square end of the USB cable into the back of the printer.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

AKE SURE THE

USB

PORT IS ENABLED IN WINDOWS

1 Run the Device Manager.

1 Unplug the power cord from the wall outlet, and then wait 10 seconds.

2 Insert the power cord into the wall outlet, and then turn on the printer.

If this problem persists, then check our Web site for updates for your printer software or firmware.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type devmgmt.msc > OK

ECONNECT THE PRINTER POWER SUPPLY

1 Turn off the printer.

In Windows 7 or earlier

a Click , or click Start and then click Run.

Troubleshooting 33

b In the Start Search or Run dialog, type devmgmt.msc.

c Press Enter, or click OK.

The Device Manager opens.

2 Click the plus sign (+) beside Universal Serial Bus controllers.

If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.

For more information, see the computer documentation.

EMOVE AND REINSTALL THE PRINTER SOFTWARE

Wireless network troubleshooting

If you are having trouble setting up your printer on a network, print a network setup page, and then see the comprehensive User's Guide available on the Software and Documentation CD.

Also, make sure to check the network indicator lights to verify the connection status of the printer. For more information on the location of the network indicator lights, see“Using the printer control panel” on page 12.

Wireless troubleshooting checklist

Before beginning to troubleshoot the wireless printer, verify the following:

• The printer, the computer, and the access point (wireless router) are all plugged in and turned on.

• The wireless network is working properly.

Try accessing other computers on your wireless network.

If your network has Internet access, then try connecting to the Internet over a wireless connection.

• Your SSID is correct.

Print a network setup page to verify the SSID the printer is using.

If you are not sure if your SSID is correct, then run the wireless setup again.

• Your WEP key or WPA passphrase is correct (if your network is secure).

Log on to the access point and check the security settings.

A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key.

If you are not sure if your security information is correct, then run the wireless setup again.

• The printer and the computer are within the range of the wireless network.

For most networks, the printer and the computer should be within 100 feet (30 meters) of the access point (wireless router).

• The Wi‑Fi indicator is green and successfully connected.

• The printer driver is installed on the computer from which you are performing a task.

• The correct printer port is selected.

• The computer and printer are both connected to the same wireless network.

• The printer is located away from obstacles or electronic devices that could interfere with the wireless

signal.

Make sure the printer and access point are not separated by poles, walls, or support columns containing metal or concrete.

Many devices can interfere with the wireless signal, including baby mo nitors, motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

Printing a network setup page

A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer.

1 Load plain paper.

2 From the printer control panel, navigate to:

> Setup > OK > Network Setup > OK > Print Network Setup Page >

Locating IP addresses

For Windows users

Open the command window.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type cmd > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.

b In the Start Search or Run dialog, type cmd.

c Press Enter, or click OK.

2 Type ipconfig, and then select Go or Enter.

The IP address appears as four sets of numbers separated by periods, such as 123.23.123.123.

For Macintosh users

From the Apple menu, navigate to:

About This Mac > More Info

2 From the Contents pane, choose Network.

3 If you are connected over a wireless network, then choose AirPort from the Active Services list.

Locating the printer IP address

•

You can locate the printer IP address by viewing the printer network setup page. See the User's Guide on the software installation CD for more information on printing a network setup page.

Troubleshooting 34

Cannot print over wireless network

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.

Before you reinstall the software, check the troubleshooting checklist, and then try one or more of the following:

URN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON

Wait one minute for the printer and computer to reestablish the connection. This can sometimes refresh network connections and resolve connectivity issues.

ISCONNECT FROM YOUR

When you are connected to another network through a VPN connection, you will not be able to access the printer over your wireless network. End your VPN session, and then try printing again.

AKE SURE DEMO MODE IS TURNED OFF

Select printer features are not available when Demo Mode is turned on.

From the printer control panel, navigate to:

> Setup > OK > Demo Mode > OK > Off >

HECK YOUR

If your access point is using WEP security, then the WEP key should be:

WEP

• Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.

• Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a

keyboard. ASCII characters in a WEP key are case‑sensitive.

If your access point is using WPA or WPA2 security, then the WPA/WPA2 preshared key/passphrase should be:

• Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.

• From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a

keyboard. ASCII characters in a WPA passphrase are case‑sensitive.

Note: If you do not know this information, then see the documentation that came with the access point, or contact your system support person.

KEY OR

VPN

WPA

SESSION

PASSPHRASE

If you are using one of these boxes and need more information, then see the documentation that came with your box, or contact your internet service provider (ISP).

OVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES

There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless pho nes, baby monitors, and security system cameras. Make sure your ac cess point is not positioned too closely to these devices.

OVE THE COMPUTER, PRINTER, OR BOTH CLOSER TO THE ACCESS POINT

The range of your wireless network depends on many factors, including the abilities of your access point and network adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart.

HECK THE WIRELESS SIGNAL QUALITY

Print a network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem.

HECK YOUR ADVANCED SECURITY SETTINGS

• If you are using MAC (Media Access Control) address filtering to limit access to your wireless

network, then you must add the printer MAC address to the list of addresses allowed to connect to the access point.

• If you set the access point to issue a limited number of IP addresses, then you must change this so

that the printer can be added.

Note: If you do not know how to make these changes, then see the documentation that came with the access point, or contact the person who set up your wireless network.

AKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT

• See if you have access to the Internet by opening your Web browser and accessing any site.

• If there are other computers or resources on your wireless network, then check to see if you can

access them from your computer.

AKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS

NETWORK

If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network.

HECK IF YOUR ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON

Wireless broadband boxes in Europe, the Middle East, and Africa such as Livebox, AliceBox, N9UF Box, Freebox, or Club Intern et may require you to press an association/registration button when adding the printer to your wireless network.

For Windows users

Obtain the SSID of the network that the computer is connected to.

a Type the IP address of your access point into the address field of your Web browser.

Troubleshooting 35

If you do not know the IP address of the access point, then do the following:

1 Open the command window.

In Windows 8

From the Search charm, type Run, and then navigate to: Apps list > Run > type cmd > OK

In Windows 7 or earlier

a Click , or click Start and then click Run. b In the Start Search or Run dialog, type cmd. c Press Enter, or click OK.

The command window opens.

2 Type ipconfig, and then press Enter. Check the Wireless Network Connection section:

• The “Default Gateway” entry is typically the access point.

• The IP address appears as four sets of numbers separated by periods, such as

192.168.2.134.

b Type the user name and password of the access point when prompted.

c Click OK.

d In the Wireless settings section, look for the SSID.

e Write down the SSID.

Note: Make sure you copy it exactly, including any capital letters.

2 Obtain the SSID of the network that the printer is connected to:

a From the printer, print a network setup page.

b In the Wireless section, look for SSID.

3 Compare the SSID of the computer and SSID of the printer.

If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.

If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.

Applications > Internet Connect > AirPort

The SSID of the network that the computer is connected to appears in the Network menu.

2 Write down the SSID.

For Macintosh users with an access point

Type the IP address of the access point in the address field of your Web browser, and then continue

to step 2.

If you do not know the IP address of the access point, then do the following:

a From the Apple menu, navigate to either of the following:

• System Preferences > Network > AirPort

• System Preferences > Network > Wi‑Fi

b Click Advanced or Configure.

c Click TCP/IP.

The Router entry is typically the access point.

2 Type your user name and password when prompted, and then click OK.

3 In the Wireless settings section, look for the SSID.

4 Write down the SSID, security type, and the WEP key or WPA/WPA2 preshared key/passphrase (if

shown).

Notes:

• Make sure you copy the network information down exactly, including any capital letters.

• Store the SSID and the WEP key or WPA/WPA2 preshared key/passphrase in a safe place for

future reference.

AKE SURE YOUR OPERATING SYSTEM IS COMPATIBLE WITH WIRELESS PRINTING THROUGH

AIRP

ORT

The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later.

For Macintosh users with an AirPort base station

In Mac OS X version 10.5 or later

1 From the Apple menu, navigate to either of the following:

• System Preferences > Network > AirPort

• System Preferences > Network > Wi‑Fi

The SSID of the network that the computer is connected to appears in the Network Name menu.

2 Write down the SSID.

In Mac OS X version 10.4 or earlier

1 From the Finder, navigate to:

“Communication not available” message appears when printing wirelessly

Try one or more of the following:

AKE SURE YOUR COMPUTER AND PRINTER HAVE VALID

If you are using a laptop and have power saving settings enabled, then you may see the ”Communication not available” message on your computer screen when you attempt to print wirelessly. This can occur if the laptop hard drive has powered down.

If you see this message, then wait a few seconds and then try to print again. The laptop and printer require a few seconds to power up again and reconnect to the wireless network.

ADDRESSES FOR THE NETWORK

Troubleshooting 36

If you see this message again after you have waited long enough for the printer and the laptop to connect to the network, then there may be a problem with your wireless network.

Make sure that the laptop and printer have both received IP addresses:

For Windows users

1 Open the command window.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type cmd > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.

b In the Start Search or Run dialog, type cmd.

c Press Enter, or click OK.

2 Type ipconfig, and then press Enter.

The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.

For Macintosh users

1 From the Apple menu, navigate to:

About This Mac > More Info

2 From the Contents pane, choose Network.

3 If you are connected over a wireless network, then choose AirPort from the Active Services list.

The Router entry is typically the access point.

Locating the printer IP address

• From the printer, print a network setup page.

In the TCP/IP section, look for Address.

• View the printer settings.

From the printer control panel, navigate to either of the following:

– > Setup >

Setup >

– > Setup >

Setup >

If the printer or the laptop does not have an IP ad dress, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255), then do the following:

> Network Setup > OK > Wireless 802.11 b/g/n > OK > Network Connection

> TCP/IP > OK > IP Address >

> Network Setup > OK > Ethernet 10/100 > OK > Network Connection

> TCP/IP > OK > IP Address >

1 Turn off the device that does not have a valid IP address (the laptop, the printer, or both).

2 Turn on the device, and then check the IP addresses again.

If the printer or the laptop still does not receive a valid IP address, then there is a problem with your wireless network. Try the following:

• Make sure your access point (wireless router) is turned on and is working.

• Remove any objects that could be blocking the signal.

• Temporarily turn off any unnecessary wireless devices on your network and pause any

network‑intensive activities, like large file transfers or network games. If the network is too busy, then it is possible that the printer is not receiving the IP address within the allowed time.

• Make sure your DHCP server, which may also be your wireless router, is working and is configured

to assign IP addresses. If you are not sure how to do this, then refer to the manual that came with your wireless router.

If the printer and computer have valid IP addresses and the network is operating correctly, then continue troubleshooting.

AKE SURE THE WIRELESS PORT IS SELECTED

Note: This solution applies to Windows users only.

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.

b In the Start Search or Run dialog, type control printers.

c Press Enter, or click OK.

2 Right‑click the printer, and then select Printer properties (for Windows 7 or later) or Properties

(earlier versions).

3 Click the Ports tab, and then locate the selected port.

The selected port has a check mark beside it in the Port column.

4 If the Description column of the selected port indicates that it is a USB port, then scroll through the

list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port.

5 Click OK, and then try to print again.

AKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED

Note: This solution applies to Windows users only.

1 Open the printers folder.

In Windows 8

From the Search charm, type run, and then navigate to:

Troubleshooting 37

Apps list > Run > type control printers > OK

In Windows 7 or earlier

a Click , or click Start and then click Run.

b In the Start Search or Run dialog, type control printers.

c Press Enter, or click OK.

2 Right‑click the printer, and then select Properties (for Windows Vista or earlier) or Printer

properties (for Windows 7 or later).

3 Click the Ports tab.

4 Click the box next to Enable bidirectional support if it is not already checked.

5 Click Apply > OK, and then try to print again.

Notices 38

Notices

Edition notice

October 2012

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY

OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED T O, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.

For Lexmark technical support, visit

For information on supplies and downloads, visit

http://support.lexmark.com.

www.lexmark.com.

Federal Communications Commission (FCC) compliance information

statement

This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1 this device may not cause harmful interference, and 2 this device must accept any interference received, including interference that may cause undesired

operation.

Any questions on this statement should be directed to:

Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000

For additional compliance information, see the online documentation.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.

Trademarks

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.

All other trademarks are the property of their respective owners.

Index 39

Index

aligning the printhead 15

bidirectional communication

enabling 35

buttons, printer control panel

arrow buttons 12 Back 13 Black 12 Cancel 13 Color 12 Eco‑Mode 13 Home 12 Power 12 Select 12 Start 12

canceling

copy job 23 e‑mail 26 print job 21

scan job 25 cannot delete documents from print queue 32 cannot print over wireless network 34 cannot print through USB 32 cartridges, ink

ordering 14 checking an unresponsive printer 30 checklist

before you troubleshoot 30 cleaning printhead nozzles 16 Communication not available

message 35 configuring Wi‑Fi Protected Setup

PBC, Push Button Configuration method 28

PIN, Personal Identification Number method 28 conserving energy, ink, and paper 4 copies

making 22 copy job

canceling 23 copying 22

on both sides of the paper 22

tips 22

documents

printing 20 scanning using the touch screen 24

duplex

copying, automatic 22 printing, automatic 20

duplex unit 12

emission notices 38 energy

conserving 4

e‑mail function

setting up 26

e‑mailing

canceling 26 scanned documents 24 setting up e‑mail function 26 tips 26

FCC notices 38 features, printer 5 file types

supported 13

finding

information 4 publications 4

Web site 4 finding IP address of computer (Mac) 33 flash drive

inserting 13

scanning to 24

incorrect language appears on display 30 information

finding 4 information needed for setting up printer on wireless network 27 ink

conserving 4 ink cartridge access area 12 ink cartridges

installing 14

ordering 14 removing 14

replacing 14 inserting a flash drive 13 installation screen did not appear automatically 30 installing printer software (Windows) 17

jam clearance cover 12

language

changing 30 LexPrint 21

Macintosh printer software

using 18 memory card

scanning to 24 minimum system requirements 17 models, printer 4

network setup page

printing 33 networking

finding IP address of computer 33

finding IP address of computer (Mac) 33

finding IP address of printer 33

IP addresses 33 notices 2, 38

page does not print 31 paper

conserving 4 paper exit tray 11 paper feed guard 11 paper guide adjustment lever 11 paper guides 11 paper support 11 parts

diagram 11 PDF

creating from scan 25

Personal Identification Number method

using 28

photos

printing from a flash drive 21 PictBridge port 11 power supply port 12 Print dialog

launching 18 print job

canceling 21 print troubleshooting

cannot delete documents from print queue 32 printer

features 5

models 4

setting up 5 printer control panel 11

display 12

layout 12

using 12

Wi‑Fi indicator 13 printer does not respond 32 printer features 5 printer models 4 printer printing blank pages 32 printer problems, basic solutions 30 printer software, installing (Windows) 17 printers

supported 21 printhead

aligning 15 printhead access area 12 printhead nozzles

cleaning 16 printing

documents 20

network setup page 33

on both sides of the paper 20

photos from a flash drive 21

two‑sided 20 publications

finding 4 Push Button Configuration method

using 28

recycling 4 replacing ink cartridges 14

Index 40

safety information 2 scan job

canceling 25 scanner cover 11 scanner glass 12 scanner unit 12 scanning

creating a PDF from scan 25

documents for e‑mailing 24

tips 24

to a flash drive 24

to a local computer 24

to a memory card 24

using the touch screen 24 selecting the wireless port 35 setting up printer 5 setup troubleshooting

cannot print through USB 32

incorrect language appears on display 30

installation screen did not appear

automatically 30 page does not print 31 printer does not respond 32 printer printing blank pages 32 software did not install 31

software did not install 31 supported file types 13 supported operating systems 17 supported printers 21

technical support 30 tips for

copying 22 e‑mailing 26 scanning 24

tray extension 11 troubleshooting

checking an unresponsive printer 30 contacting technical support 30 solving basic printer problems 30 wireless network 33

troubleshooting, print

cannot delete documents from print queue 32

troubleshooting, setup

cannot print through USB 32 incorrect language appears on display 30

installation screen did not appear

automatically 30 page does not print 31 printer does not respond 32 printer printing blank pages 32 software did not install 31

troubleshooting, wireless

cannot print over wireless network 34

two‑sided

copying, automatic 22

two‑sided printing 20

USB port 12 using

Wireless Setup Utility 28

Web Links

accessing 18

Web site

finding 4

Windows software

Abbyy Sprint OCR 18 Phone Book 18 Printer Home 18 Printer Setup Utility 18 Printing Preferences 18 Product Update 18 Status Messenger 18 Status Monitor Center 18 Tools for Office 18 Wireless Setup Utility 18

wireless network

information needed for setting up wireless

printing 27 troubleshooting 33

wireless setup

information needed for 27

Wireless Setup Assistant

launching 28

Wireless Setup Assistant (Macintosh only)

installing 28

Wireless Setup Assistant (Macintosh)

using 28

Wireless Setup Utility

launching 28

Wireless Setup Utility (Windows only)

installing 27

Wireless Setup Utility (Windows)

using 27

wireless troubleshooting

cannot print over wireless network 34

Wi‑Fi Protected Setup

configuring manually 28 using 28

Wi‑Fi Protected Setup logo

identifying 28

Lexmark S310 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

About your printer

Finding information about the printer

Minimizing your printer's environmental impact

Printer models

Printer features

Setting up the printer

Understanding the parts of the printer

Using the printer control panel

Using flash drives

Supported file types

Using a flash drive with the printer

Ordering and replacing ink cartridges

Ordering ink cartridges

Replacing ink cartridges

Maintaining ink cartridges

Aligning the printhead

Cleaning the printhead nozzles

Using the printer software

Supported operating systems

Installing the printer software

Using the Windows printer software

Using the Macintosh printer software

Printing

Printing a document

Printing on both sides of the paper (duplexing) automatically

Printing photos from a flash drive

Printing from a mobile device

What is LexPrint?

Canceling print jobs

Supported printers

Copying

Tips for copying

Making copies

Canceling copy jobs

Scanning

Tips for scanning

Scanning to a local computer

Scanning to a flash drive or memory card

Canceling scan jobs

Scanning to a PDF

E-mailing

Sending e-mail

Setting up the e-mail function

Wireless networking

Information you will need to set up the printer on a wireless network

Installing the printer on a wireless network

Using the Wireless Setup Utility (Windows only)

Installing the Wireless Setup Utility (Windows only)

Launching the Wireless Setup Utility

Using the Wireless Setup Assistant (Macintosh only)

Installing the Wireless Setup Assistant (Macintosh only)

Launching the Wireless Setup Assistant

USE THE PUSH BUTTON CONFIGURATION (PBC) METHOD

USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD

Troubleshooting

Before you troubleshoot

If Troubleshooting does not solve your problem

Installation screen did not appear during installation

Setup troubleshooting

Incorrect language appears on the display

Software did not install

Print job does not print or is missing pages

Printer is printing blank pages

Cannot delete documents from the print queue

Cannot print through USB

Printer is busy or does not respond

Wireless network troubleshooting

Wireless troubleshooting checklist

Printing a network setup page

Locating IP addresses

Cannot print over wireless network

“Communication not available” message appears when printing wirelessly

Notices

Edition notice

GOVERNMENT END USERS