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Scan to RightFax
Administrator's Guide
October 2013 www.lexmark.com
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Contents 2
Contents
Overview.....................................................................................................3
Configuring Scan to RightFax........................................................................4
Configuring RightFax settings....................................................................................................................4
Adding or editing a profile.........................................................................................................................4
Customizing the application icon..............................................................................................................4
Using Scan to RightFax.................................................................................5
Sending a document automatically...........................................................................................................5
Sending a document manually..................................................................................................................5
Troubleshooting...........................................................................................6
An application error has occurred.............................................................................................................6
Application cannot authenticate user.......................................................................................................6
Application cannot connect to RightFax server.........................................................................................7
An error appears when sending a fax with large attachments.................................................................7
License error..............................................................................................................................................8
Appendix.....................................................................................................9
Notices.......................................................................................................10
Index..........................................................................................................11
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Overview 3
Overview
Scan to RightFax lets you easily scan a document and then send it to Web sites housed on RightFax servers using a fax
number.
This application enables users to do the following tasks:
• Create Scan to RightFax destinations.
• Select fax job parameters.
• Send fax destinations manually.
• Send a fax job directly to the RightFax server.
• Receive an e‑mail or print notification when a job completes.
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Configuring Scan to RightFax 4
Configuring Scan to RightFax
For the Scan to RightFax integration to work properly, make sure that the following are set up, licensed, and configured
properly:
• OpenText RightFax
For more information, see the standard OpenText RightFax documentations or contact the OpenText technical
support at support@opentext.com.
Note: Make sure you are using the OpenText RightFax versions 9.4, 10.0, and 10.5 to run the application
properly.
• OpenText RightFax Advanced Web Services
For more information, see the OpenText installation and administration documentations.
Notes:
– For consultation services on certain deployment scenarios, contact the OpenText RightFax Professional
Services.
– For information on ordering and pricing, contact the OpenText Information Exchange Professional Services
at ix‑ps@opentext.com
Configuring RightFax settings
1 From the Embedded Web Server, access the configuration page for the application.
2 In the RightFax Server Information section, type the IP address of the RightFax server.
3 If necessary, modify the settings for sending the fax manually.
4 Save your settings.
Adding or editing a profile
1 From the Embedded Web Server, access the configuration page for the application.
2 From the Configure, Profile, or Profiles page, add or edit a profile.
3 In the RightFax Settings section, assign a fax name and fax number.
4 Configure the user authentication settings and scan settings.
5 Save your changes.
Customizing the application icon
1 From the Embedded Web Server, access the configuration page for the application.
2 Specify the text and image that you want to appear on your home screen.
Note: Some applications require you to change the settings from the profile page.
3 Save your changes.