Lexmark Prospect Pro207 Quick Reference Manual

Lexmark Prospect Pro200 Series Quick
Reference Guide

November 2010 www.lexmark.com

Important Message About Cartridge Recycling!
Please Read Before Opening Your Inkjet Cartridge Box

At Lexmark, we take ou r commitm ent to the environment seri ously, and we encou rage our customers
to participate in our easy, no-cost method for returning empty Lexmark cartridges to Lexmark for proper
recycling. We will insure that cartridges are properly handled with zero waste to landfills.

Go to www.lexmark.com/recycle. Follow instructions to
request postage-paid bags. Bags usually arrive within 7–10 days.

Place the empty Lexmark-branded inkjet cartridge(s) in the
postag e-paid re turn bag , and the n seal th e bag. If you’re se nding
single-color tanks, we recommend that you send at least two at
a time to maximize the environmental benefits.

Mail the bag to Lexmark’s recycling p artner. The bag is pre­addressed.

Visit www.lexmark.com/recycle to learn more about recycling.
Lexmark-branded cartridges are always made with all new parts, though components may contain

recycled material. For warranty returns, call 1-800-332-4120.
This patented printer is licensed for, and designed to work with, only genuine Lexmark inkjet cartridges

for the life of the patented printer. You agree to: (1) use only genuine Lexmark inkjet cartridges with this

printer except as otherwise provided below, and (2) pass this license/agreement to any subsequent user
of this printer. The patented Lexmark inkjet cartridges and their contents are licensed subject to a
restriction that they may be used only once. After this single use, the license to use the print cartridges
and their contents terminates, and you agree to return them only to Lexmark for recycling. Replacement
inkjet c artridge( s) sold wit hout thes e terms ar e available through www.lexmark.com and may be refilled
by you, or a th ird party , as the only cartridge alte rnative to be used wi th the lice nsed printer.

Important safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily
accessible.

Do not place or use this product near water or wet locations.

Use only the power supply and power cord provided with this product or the manufacturer's authorized
replacements.

Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger
replacement when connecting this product to the public switched telephone network.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between
objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock
results. Inspect the power cord regularly for signs of such problems. Remove the power cord from
the electrical outlet before inspecting it.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this
product or make any electrical or cabling connections, such as the fax feature, power cord, or
telephone, during a lightning storm.

Contents

Important safety information.........................................................2

About your printer..........................................................................4

Finding information about the printer.................................................................................4

Minimizing your printer's environmental impact.................................................................4

Printer models......................................................................................................................5

Printer features....................................................................................................................5

Understanding the parts of the printer................................................................................5

Using the printer control panel............................................................................................7

Using memory cards and flash drives...................................................................................9

Ordering and replacing ink cartridges............................................10

Ordering ink cartridges.......................................................................................................10

Replacing ink cartridges......................................................................................................10

Maintaining ink cartridges..................................................................................................11

Using the printer software............................................................12

Minimum system requirements.........................................................................................12

Installing the printer software............................................................................................12

Using the Windows printer software.................................................................................13

Using the Macintosh printer software...............................................................................14

Printing.........................................................................................15

Printing a document...........................................................................................................15

Printing on both sides of the paper (duplexing) automatically..........................................15

Printing photos using the printer control panel.................................................................16

Printing documents from a memory card or flash drive (Windows only)..........................16

Canceling print jobs............................................................................................................17

Copying.........................................................................................17

Tips for copying..................................................................................................................17

Making copies.....................................................................................................................17

Copying photos...................................................................................................................18

Making a duplex copy automatically..................................................................................18

Canceling copy jobs............................................................................................................18

Scanning.......................................................................................18

Tips for scanning.................................................................................................................18

Scanning to a local or network computer..........................................................................18

Scanning to a flash drive or memory card..........................................................................19

Scanning directly to e-mail using the printer software......................................................19

Scanning to a PDF...............................................................................................................19

Canceling scan jobs.............................................................................................................20

Troubleshooting............................................................................20

Notices.........................................................................................24

Index............................................................................................26

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About your printer

Finding information about the printer

The Quick Reference Guide contains basic instructions on how to accomplish common printer tasks like
printing, copying, and scanni ng. It also includes information on troubleshooting common prin ter setup
problems.

For additional information about the printer, see the following:

What are you looking for? Find it here

Initial s etup instructions

• Quick Setup sheet

• Hardware S etup Wizard*

Additional set up and instructions for using the
printer

Comprehensive User's Guide installed automatically with
the printer software.*

After installing your printer, you can access the User's
Guide from the printer program folder:

For Windows users

1 Click or Start.
2 Click All Programs or Pr ograms, and then select the

printer progra m folder from the list.

3 Select View User 's Guide.

For Macintosh users

In Mac O S X versio n 10.6

1 From the Applicatio ns folder in the Finder, double-cli ck

the printer folder.

2 Double-cli ck User's Gui de.

In Mac OS X version 10.5 or earlier

1 From the Finder des ktop, double-cli ck the printer folder.
2 Double-cli ck User's Gui de.

Help using the printer software Software HelpHelp installed automatically with the printer

softwa re.* C lick Help from any printer software program or
applic ation.

The latest supp lemental information, updates,
online tech nical support, and teleph one
support

Support Web site—http://support.lexmark.com

* Available on the installation software CD and on the Lexmark Web site at http://support.lexmark.com.

Minimizing your printer's environmental impact

We are committed to protecting the environment and are continually improv ing our printers to reduce
their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your
printer's environmental impact even further.

Conserving energy

• Activate Eco-Mode. This feature sets the screen brightn ess to low and sets the printer to change to

Power Saver mode after the printer is left idle for 10 minutes.

• Select the lowest Power Saver timeout. The Power Saver featur e puts the printer in a minimum-power

standby mode after the printer ha s been idle for a set amount of time (the Power Saver t imeout).

• Share your printer. Wireless/network printers allow you to share a single printer among multiple

computers, thus conservi ng energy and other resources.

Conserving paper

• Activate Eco-Mode. On selected printer models, this feature sets the printer to automatically print on

both sides of the paper (duple x) for copy and fax jobs, and for printing in Windows and Mac OS X 10.6
or later.

• Print more than one page image on one side of the paper. The “Pages per sheet” featur e allows you

to print multiple pages on one she et. You can print up to 8 page images on one side of a sheet of paper.

• Print on both sides of the paper. Duplexing lets you print on both sides of the paper manua lly or

automatically (dependi ng on your printer model).

• Preview print jobs before printing. Use the preview features found in Toolbars, the Print or Print

Preview dialog, or the printer dis play (depending on your printer model).

• Scan and save. To avoid printing multi ple copies, you can scan document s or photographs and save

them to a computer program, appl ication, or flash drive for presentatio n.

• Use recy cled paper.

Conserving ink

• Use Quick Print or Draft Mode. These modes can be used to print documents using les s ink than

normal and are ideal for printing documents that are mostly text.

• Use High Yi eld cartridges. Inks in High-Yield cartridges allow you to print more pages with fewer

cartridges.

• Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead”

and “Deep Clean Printhe ad” features. These features clean the printhead nozzles to improv e the
quality of your prints.

Recycling

• Return ink c artridges for reu se or recycling t hrough the Lexm ark Cartridge Collection Program. To

return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a
postage-paid ba g.

• Recycle the product packaging.

• Recycle your old printer instead of throwing it away.

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• Recycle paper from discarded print jobs.

• Use recy cled paper.

To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment.

Printer models

The installation software CD that came with your printer works for the following printer models:

• Lexmark Pro 205

• Lexmark Pro 207

• Lexmark Pro 208

Printer features

Your printer comes with full features that will help you manage and accomplish printing and imaging tasks:

• Wireless. Pr in t a nd sc a n fr o m v ir tu a ll y a ny wh e re in yo ur h om e o r o ff ic e ov er a s ec u re wi re l es s n et w or k,

as well as share the printer among multiple computers.

• Print. Print h igh quality documents and PDFs faster from a computer, from a USB flash drive, or from

a Bluetooth device. Built-in t wo-sided printing lets you s ave money and the environmen t.

• Copy. Copy documents and pho tos with one-touch, computer-free black or color copying.

• Scan. Scan thick books, reports, and other multiple-page documents easily with the high resolution

flatbed scanner and the Automatic Document Fee der.

• Fax. Do multiple-page, standalone black and color faxing at 33.6 Kbps modem speed. Other fax features

include 99 speed dials, automat ic redial, junk fax blocking, and cal ler ID.

• Photo prin ting. Print photos directly from digital memory cards, PictBridge-enabled digital cameras,

and USB flash drives. Select photo s to print using the proof sheet for computer-free printing.

• Eco-Mode. Save energy and paper by activating Eco-Mode. It automatically dims the printer display

light, puts the printer into Power Saver mode aft er 10 minutes of inactivity, and prints on b oth sides
of the paper for copy and fax jobs and for prin ting in Windows.

Understanding the parts of the printer

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Use the To

1 Paper support Load paper.

2 Paper guide adjustment lever Adjust the paper guides.

3 Wi-Fi indicator Check wireless status.

4 Memory card slots Insert a memo ry card.

5 PictBridge and USB port Connect a Pi ctBridge-enabled digita l camera,

Bluetooth adapte r or a flash drive to the printe r.

6 Card reader light Check car d reader statu s. The light bl inks to indica te

that a memory card is being accessed.

7 Paper exit tray Hold paper as it exits.

8 Printer control pane l Operate the prin ter.

9 Automatic Document Feeder (ADF) paper guide Keep paper straight when feeding it into the ADF.

Note: Adjust the paper guide on the ADF tray to the

width o f the original document.

10 ADF output tray Hold documents as they exit from the ADF.

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Use the To

11 ADF tray Load original do cuments in the ADF. Recommende d

for scanning, copying, or faxing multiple-page
documents.

Note: Do not load postcards, photos, small items,
or thin media (suc h as magazine clippings) i nto the
ADF. Place these items on the scanner glass.

12 ADF Scan, copy, or fax multiple-page letter-, legal- , and

A4-size documents.

13 Paper feed guard Prevent items from falling into the paper slot.

14 Paper guides Keep paper str aight when feeding.

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Use the To

1 Scanner lid Access the scanner glass.

2 Scanner glass Scan and copy photos and documents.

3 Power suppl y with port Connect the printer to a properly grounded electrical outlet that is near and

accessible.

Use the To

4 Duplex unit

• Print on both sides of a sheet of paper.

• Remove paper jams.

5 EXT Port

EXT

Connect addi tional device s (telephone or answering machine) to t he printer
and the telephone line. Use this port if you do not have a de dicated fax line
for the printer, and if this connection method is supported in your country
or region.

Note: Remove the plug to access the port.

6 LINE Port

LINE

Connect the printer to an active telephone line (through a standard wa ll
jack, DSL filter, or VoIP adapter) to se nd and receive faxes.

7 USB port Connect the printer to a computer using a USB c able.

Warning—Potential Damage: Do not touch the USB port except when

plugging in or removing a USB cable or installation c able.

8 Printhead access Install the printhead.

Note: T he carrier moves to the printhead access area when a printhead is

installe d on the print er.

9 Ink cartridge access Install, rep lace, or remove in k cartrid ges.

10 Scanner unit

• Access the ink ca rtridges and printhead.

• Remove paper jams.

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Using the printer control panel

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1 Power button

• Turn the printer on and off.

• Switch to Power Saver mode.

Note: When the printer is on, press

to switch

to Power Saver mode. Press and hold

for

three seconds to turn off the printer.

2 Copy button Access the copy menu and make copies.

3 Scan button Access the scan menu and scan documents.

4 Fax button Access the fax menu and send faxes.

5 Photo button Access the photo menu and pri nt photos.

Use the To

6 Back button

• Return to the previou s screen.

• Exit from one menu level to a highe r one.

7 Select button

• Select menu options.

• Save settings.

• Feed or eject paper. Press and hold butt on for

three seconds to feed or eject paper from the
printer.

8 Arrow buttons Choose a menu or submenu item th at appears on

the display.

9 Display

Note: The display is turned off in Power Saver

mode.

View:

• Printer status

• Messages

• Menus

10 Setup button A ccess the setup menu and chang e printer settings.

Note: The Copy, Scan, Fax, and Photo button lights

are off when this button is selected.

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Cancel

Eco-Mode

Use the To

1 Address Book Access fax numbers from a saved list of numbers.

2 Redia l/Pause In Fax mode:

• Insert a three-s econd pause in a fax nu mber to wait for an o utside line or

get through an automated answering system. Enter a pause only when you
have already be gun entering the numbe r.

• Display the last number dialed. Press the left or right arrow button to view

the last five numbers dialed.

3 Dialt one Dial th e telephone number manuall y using the keypad before sending the fax.

4 Color/Bl ack Switch to color mode or black-a nd-white mode.

5 Start button Start a print, scan, or copy job, depending on wh ich mode is selected.

6 2-Side d/Eco-Mode Activate 2-Sided to:

• Print on both s ides of the paper (dup lex).

Activate Eco-Mode to:

• Print on both s ides of the paper (dup lex).

• Change to Power Saver mode after the printer is left idle fo r 10 minutes.

• Set screen brightness to low.

Use the To

7 Cancel button

• Cancel a print, copy, scan, or fax job in progress .

• Exit from a menu level of the Copy, Scan, Fax, Photo, or File Print menu to

the top level of a menu.

• Exit from a menu level of the Setup menu to the top level of t he previous

mode.

• Clear current settings or error messages, and return to default settings.

8 Keypad In Copy mode or Photo mode: enter th e number of copies or pr ints you want

to make.

In Fax mode:

• Enter fax numbers.

• Navigate an automated answering system.

• Select letters when creating a Sp eed Dial list.

• Type numbers to enter or edit the date and time shown on the display.

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Using memory cards and flash drives

Using a memory card or flash drive with the printer

Memory cards and flas h drives are storage devices f requently used with cameras a nd computers. You can
remove the memory card from the camera or t he flash drive from the computer and insert it directly into
the print er.

1 Insert a memory card into the card slot or a flash drive into the USB port.

Inserting a memory card Inserting a flash driv e

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Notes:

• Insert the card with the brand name la bel facing

right.

• Make sure any arrows on the card point toward

the printer.

• If necessary, connect the memory card to the

adapter that came with it.

• Make sure t hat the memory ca rd inserted is

supported by the pr inter. For more informati on,
see “Supported memor y cards and file types”
on page 9.

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Notes:

• The flash drive uses the same port that is used

for a PictBrid ge camera cable.

• An adapter may be neces sary if your flash drive

does not fit directly into the port.

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Warning—Potential Damage: Do not touch any cables,
any network adapter, any conne ctor, the memor y device,
or the printer in the areas shown while actively printing,
reading, or writing from the memory device. A loss of data
can occur.

2 Look for Memory Card Detected or Storage Device Detected on the display.

Notes:

• If the printer does not recognize the memory device , then remove and reinsert it.

• If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a

memory card is in the card slot , then a message appears on the display prompting you t o choose
which memory device to use.

Supported memory cards and file types

Memory Card File Type

• Secure Digital (SD)

• Secure Digit al High Capac ity (SDHC)

• Micro Secure Digital (with adapter) (Micro SD)

• Mini Secure Digital (with adapter) (Mini SD)

• MultiMed ia Card (MMC)

• Reduced Size MultiMedia Card (with adapter)

(RS-MMC)

• MultiMed ia Card mobile ( with adapter )

(MMCmobile)

• Memory Stick

• Memory Stick PRO

• Memory Stick Duo (with adapter)

• Memory Stick PRO Duo (with adapter)

• xD-Picture Card

• xD-Picture Card (Type H)

• xD-Picture Card (Type M)

Documents:

• .doc (Micros oft Word)

• .xls (Micr osoft Excel)

• .ppt (Microsoft P owerPoint)

• .pdf (Adobe Portab le Document Format)

• .rtf (Rich Text Format)

• .docx (Microsoft Word Open Document Format)

• .xlsx (Mic rosoft Excel O pen Document Fo rmat)

• .pptx (Microsoft PowerPo int Open Document

Format)

• .wpd (WordPerfect)

Images:

• JPEG

• TIFF

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Ordering and replacing ink cartridges

Ordering ink cartridges

Page yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cartridges.

Lexmark Pro200 Series models (except Lexmark Pro208)

Item Return Program

Cartridge

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Regular cartridge

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Black cart ridge 100 100A

High yield black car tridge 100XL 100XLA

Yellow color cartridge 100 100A

High yield yellow color cartridge 100XL 100XLA

Cyan color cartridge 100 100A

High yield cyan color cartridge 100XL 100XLA

Magenta c olor cartridge 100 100A

High yield magenta color cartridge 100XL 100XLA

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Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or

recycling.

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Available only on the Lexmark Web site at ww w.lexmark.com.

Lexmark Pro208 mod els

Item Return Program

Cartridge

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Regular cartridge

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Black cart ridge 108 108A

High yield black car tridge 108XL 108XLA

Yellow color cartridge 108 108A

High yield yellow color cartridge 108XL 108XLA

Cyan color cartridge 108 108A

High yield cyan color cartridge 108XL 10 8XLA

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Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or

recycling.

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Available only on the Lexmark Web site at ww w.lexmark.com.

Item Return Program

Cartrid ge

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Regular cartridge

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Magenta color cartridge 108 108A

High yield magenta color cartridge 108XL 108XLA

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Licensed for a sing le use only. After use, return thi s cartridge t o Lexmark for rem anufacturi ng, refillin g, or

recycling.

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Available only on the Lexmark Web site at www.lexmark.com.

Replacing ink cartridges

Make sure you have a new ink cartridge or cartr idges before you begin. You must ins tall new cartridges
immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out.

1 Turn on your printer.

2 Open the printer.

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Note: The printhead moves to the cartridge installat ion position.

3 Press the release tab, and then remo ve the used ink cartridge or cartridges.

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4 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge.

If your ink cartridge comes with a muzzle cap, then rem ove the cap.

If your ink cartridge comes with a twist cap, then t wist and remove the cap.

5 Install each ink cartridge. Use two hands to install the black cartridge.

Note: Install the new ink cartridges immediate ly after removing the protective cap to avoid exposing

the ink to air.

6 Close the printer.

Maintaining ink cartridges

In addition to the following tasks that you can perform, your printe r performs an automatic maintenance
cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or
will temporarily turn on if it is turned off.

Aligning the printhead

If the characters or lines on your printed image appear jagged or wavy, then you may need to align the
printhead.

Using the printer control panel

1 Load plain paper.

2 From the printer control pane l, navigate to:

> Maintenance > > Align Printer >

An alignment page prints.

Note: Do not remove the alignment page until printin g is finished.

Using the printer software

For Windows us ers

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Load plain paper.

2 Click or Start.

3 Click All Programs or Programs, and then select the printer program folder from the list.

4 Naviga te to:

Printer Home > select your printer > Maintenance tab > Align cartridg es

5 Follow the instructi ons on the computer screen.

For Macintosh users

Note: This feature is available only in Mac OS X version 10.5 or earlier.

1 Load plain, unmarked pape r.

2 From the Finder deskt op, double-click the printer folder.

3 Double-click the Printer Utility icon.

4 From the Maintenance tab, click Print Alignment Page.

5 Follow the instructi ons on the computer screen.

If you aligned the cartridges to improve print quality, then print your document again. If print quality has
not improved, then clean the print head nozzles.

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Cleaning the printhead nozzles

Poor print quality is sometimes due t o clogged printhead nozzles. Clean the printhead nozzles to improve
the quality of your prints.

Notes:

• Cleaning the printhead nozzles uses ink, so clean them only when necessary.

• Deep cle aning uses more in k, so try th e Clean Printhead option first to sav e ink.

• If the ink levels are too low, you must replace the ink cartridges bef ore you can clean the printhead

nozzles.

Using the printer control panel

1 From the printer control panel, navigate to:

> Maintenance >

2 Press the up or down arrow button t o scroll to Clean Printhead or Deep Clean

Printhead, and then press

.

A cleaning page prints.

Using the prin ter software

For Windows users

1

Click or Start.

2 Click All Programs or Programs, and then select the printer program folder from the list.

3 Navigate to:

Printer Home > Maintenance tab > Clean Cart ridges

For Macintosh users

Note: This feature is available only in Mac OS X version 10.5 or earlier.

1 Load plain paper.

2 From the Finder desktop, double -click the printer folder.

3 Double-click the Printer Util ity icon.

4 From the Maintenance tab, select Clean Print Nozzles.

A cleaning page prints.

Using the printer software

Minimum system requirements

The printer software requires up to 500MB of free disk space.

Supported operating systems

• Microsoft Windows 7 ( Web only)

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• Microsoft Windows Vis ta (SP1)

• Microsoft Windows X P (SP3)

• Microsoft Windows 2000 (SP4 or later)

• Macintosh PowerPC OS X version 10 .3.9 to 10.6

• Macintosh Intel OS X version 10.4.4 to 10.6

• Linux Ubuntu 8.10 and 8.04 LTS (Web only)

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• Linux openSUSE 11.1 and 11.0 (Web only)

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• Linux Fedora 10 (Web only)

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The printer driver for this operating system is available only at http://suppo rt.lexmark.co m.

Installing the printer software

Note: If you installed the printer software on this computer before but need to reinstall the software,

then uninstall the current software first.

For Windows users

1 Close all open softwa re programs.

2 Insert the installation software CD.

If the Welcome screen does not appear after a minute, then lau nch the CD manually:

a Click , or click Start and then click Run.

b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD

drive.

3 Follow the instruct ions on the Welcome screen.

For Macintosh users

1 Close all open software applications.

2 Insert the installation software CD.

If the installation dialog does not appear after a minute, then click the CD icon on the desktop.

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3 Double-click Install.

4 Follow the instructions on the installation dialog.

Using the Internet

1 Go to the L exmark Web site at www.lexmark.com.

2 Navigate to:

Downloads > Driver Finder > select your printer > select your operating system

3 Download the driver and install the printer software.

Note: Updated printer software may be available at ht tp://support.l exmark.com.

Using the Windows printer software

Software installed during printer installation

When you set up the printer using the installation software CD, all the necessary software was installed.
You may have chosen to install so me additional programs. The following table provides an overview of
various software programs and what they can help you do.

If you did not install these additional programs during initial installation, then reinsert the installation
software CD, run the installation software, and then select Install Additional Software fro m the Software
Already Installed screen.

Printer software

Use the To

LexmarkTM Printer Home

(referre d to as Printer Home)

• Launch applications or programs.

• Access the Fax Solutions software.

• Scan or e-mail a photo or document.

• Edit scanned docume nts.

• Scan documents to PDF.

• Adjust settings for the printer.

• Order supplies.

• Maintain ink cartridges.

• Print a test page.

• Register the printer.

• Contact technical support.

Lexmark Fast Pics

(referre d to as Fast Pics )

Manage, edit, transfer, and pr int photos and documents.

Use the To

Lexmark Toolbar

(referred to as Too lbar)

• Print black or text-only Web pages to save ink.

• Schedule automati c printing of Web pages.

• Access Picnik and edit photos online.

• Print, scan, or convert local files from Windows.

Lexmark Tools for Office

(referred to a s Tools for Office)

Access your favorite settings in Microsoft Office 2007.

Lexmark Fax Sol utions

(referred to as Fax S olutions)

• Send a fax.

• Receive a fax in three-in-one printers.

• Add, edit, or delete contacts in the built-in phone book.

• Access the Lexmark Fax Setup Utility in four-in-one printers. Use the

Fax Setup Utility to set the Speed Dial a nd Group Dial numbers, s et
Ringing and Ans wering, and print fax hi story and status repor ts.

Abbyy Sprint OCR Scan a document a nd produce text that you can edit with a

word-processing program.

Lexmark Wireless Setup Utility

(referred to as Wi reless Setup
Utility)

• Set up the wireless printer on a wireless network.

• Change the wireless settings of the printer.

Note: This program is installed automatically with the printer software
if the printer has wireless capability.

Lexmark Serv ice Center

(referred to as Ser vice Center)

• Troubleshoot t he printer.

• Access the printer maintenance functions.

• Contact technical suppo rt.

Notes:

• This program is installed automatically with the printer software.

• You may be pr ompted to install this pr ogram from the Web,

depending on your printer model.

Printing Pr eferences

When you select File  Print with a document open and then click
Properties, a Printing Preferences dia log appears. The dialog lets you
select options for the print job, such as the following:

• Select the number of copies to print.

• Print two-sided copies.

• Select the paper type.

• Add a watermark.

• Enhance images.

• Save settings.

Note: Printing Preferences is installed automatically with the printer
software.

Note: Your printer may not come with some of these programs or some of the functions of these programs,
depending on the features of the print er that you purchased.

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Using the Macintosh printer software

Software installed during printer installation

Applications are installed along with the printer software during installation.

1 From the Applications folder in the Finder, or from the Finder deskto p, double-click the printer folder.

2 Double-click the application that you want to use.

Use the To

Print dialog Adjust the print settings and schedule print jobs.

Note: With a document or photo open, choose File >
Print to access the Print dialog.

Printer Services dial og (not availabl e in Mac OS X
version 10.5 or later)

• Access the printer utility.

• Troubleshoot.

• Order ink or supplies.

• Contact Lexmark.

• Check the printer software version installed on the

computer.

Scan Center (in Mac OS X version 1 0.6)

or

Lexmark All-In-One Ce nter (in Mac OS X
version 10.5 or earlier)

(referred to as All-In-One Center )

• Scan photos and documents.

• Customize settings for scan jobs.

Printer Settings (in Mac OS X version 1 0.6)

or

Lexmark AIO Setup Utility (in Mac OS X version 10.5
or earlie r)

(referred to as AIO Setup Utility)

• Customize settings for fax jobs.

• Create and edit the Contacts list.

Network Card Reader (in M ac OS X version 10.6)

or

Lexmark Network Card Reader (in Mac OS X
version 10.5 or earlier)

(referre d to as Network Card Reader)

• View the contents of a memory device inserted into

a network printer.

• Transfer photos and PDF documents fr om a memory

device to the compu ter over a network.

Use the To

Lexmark Pr inter Utility (not avail able in Mac OS X
version 10.6)

(referred to as Printer Utility)

• Get help w ith cartridge installation.

• Print a test page.

• Print an alignment page.

• Clean the printhead noz zles.

• Order ink or supplies.

• Register the printer.

• Contact technical support.

Wireless Setup Assi stant (in Mac OS X version 10.6 )

or

Lexmark Wireless Setup Assistant (in Mac OS X
version 10.5 or earlier)

(referred to as Wireless Setup Assistant)

Set up the printer on a wireless network.

Note: This applicat ion is auto maticall y installe d with the
printer software if the printer has wire less capability.

Uninstaller Remove the printer software fr om your computer.

Note: Your printer may not come with these applications, depend ing on the features of the printer that
you purchased.

Web Links

Web Links are links to predefined Web pa ges.

In Mac OS X version 10.6

1 From the Finder, naviga te to:

Applications > select y our printer folder > Web Links

2 Double-click the Web Link that you want to visit.

In Mac OS X version 10.5 or earlier

1 From the Finder deskt op, double-click the printer folder.

2 Double-click the Printer Utility icon.

3 From the Web Links tab, select the link you want to visit.

Use To

Customer Support Contact technic al support.

Lexmark Software Updates Download and install the latest printer software.

Lexmark Online Visit the Lexmark Web site.

Order Supplies Online Order ink or supplies.

Printer Re gistratio n Register your printer.

14

Use To

Visit Lexmark SmartSolutions

• Visit the SmartSolutions Web site.

• Choose your custom solutions.

Note: Your printer may not come with thes e Web Links, depending on the features of the printer that you
purchased.

Printing

Printing a document

For Windows users

1 With a do cument open, click File > Print .

2 Click Properties, Preferences, Options, or Setu p.

3 Select the print quality, the num ber of copies to print, the type of paper to use, and how the pages

should print.

4 Click OK to close any printer software dialogs.

5 Click OK or Print.

For Macintosh users

1 With a document open, choos e File > Page Setup.

2 From the Page Setup dialog, set the printer, paper size, and ori entation.

3 Click OK.

4 From the menu bar, choose File > Print.

5 From the Printer pop-up menu, c hoose your printer.

6 From the print options menu, choose the print quality, the number of copies to print, the type of paper

to use, and how the pages should print.

7 Click Print.

Printing on both sides of the paper (duplexing) automatically

The automatic duplex unit, available on ly on select printer models, supports A4- and letter-size paper. If
you purchased a mo del without automatic duplex, o r if you need to print duplex u sing other paper sizes,
then see the instructions for prin ting on both sides of the paper (duplexi ng) manually.

For Windows users

1 With a document open, click File > Print.

2 Click Properties , Preferences, Options, or Setup.

3 Naviga te to:

Advanced tab > 2-Sided Printing area > se lect On

Note: To use the settings defined in the printer, select Use Printer Settings.

4 Select either the Side Flip or Top Flip option. Side Flip is the setting most often used.

5 Click OK to close any printer software dialogs.

6 Click OK or Print.

To return to single-sided print ing, navigate to:

Adva nced tab > 2-Sided Printing area > select Off

For Macintosh users

1 With a document open, choose File > Page Setup.

2 From the Page Setup dialog , set the printer, paper size, and orie ntation.

3 Click OK.

4 From the menu bar, choose File > Print.

5 From the Printer pop-up menu, choose your printer.

6 From the print options pop-up menu, choose Print Settings or Quality & Medi a.

7 From the Paper Type pop- up menu, choose Plain Paper.

8 From the print options pop-up menu, choose Layout.

15

9 From the Two-Sided pop-up m enu, choose Long-Edge binding or Short-Edge binding.

• For Long-Edge binding, pages are bound along the long edge of the page (left edge for portrait,

top edge for landscape).

Portrait Landscape

1

2

1

2

• For Short-Edge binding, pages are bound along the short edge of the page (top edge for portrait,

left edge for landscape).

Portrait Land scape

10 Click Print.

Printing photos using the printer control panel

1 Load photo paper.

2 From the printer control panel, press .

3 Insert a memory card, flash drive, or digital camera set to mass storage mode.

If document files and image files are stor ed in the memory device, then press

to select Photos.

4 Press the up or down arrow button t o scroll to Print Photos, and then press .

5 Press the up or down arrow button to select a photo printing option, and then press .

Note: You can choose to print all the photos, print photos that fall within a date range, print se lected

photos by photo range, print ph otos using pre-defined photo size templates, or print pre-selec ted
photos from a digital camera using Digital Print Order Format (DPOF). The DPOF option appears only
when there is a valid DPOF file in your memory device.

6 Press the l eft or right arrow button to select th e layout of the photo or photos you want to print, and

then press

.

7 If you want to adjust the print settings:

a Press again.

b Make your selections using the arrow butto ns.

c After adjusting your settings, press the up or down arrow button to scroll to Continue, and the n

press

.

8 Press the Color/Black button to set a color or black-and-white print .

When you select color or black-only printing, the light near your choice comes on.

9 Press .

Note: For best results, allow the prints to dry at least 24 hours before stacking, disp laying, or storing.

Printing documents from a memory card or flash drive
(Windows only)

To enable the File Print function:

• The printer must be connec ted to a computer through a USB cable or through a network.

• The printer and the comput er must be on.

• The memory card or flash drive mus t contain document files that are suppor ted by the printer. For

more information, see “Supporte d memory cards and file types” on page 9.

• The computer must contain ap plications that support the file types in the memory device.

1 Insert a memory card or flash drive.

When the printe r detect s the memory devic e, Memory Card Detected or Storage Device
Detected appears on the dis play.

2 If only document files are stored on the memory device, then the printer automatically switches to

File Print mode.

If document files and image files are stored on the memory device, then pres s the up or down arrow

button to scroll to Documents, and then press

.

3 Select and print the docum ent:

If the printer is using a USB connection

a Press the up or dow n arrow button to select the file name of the document t hat you want to print.

b Press to start printing the document.

If the printer is using a Wireless connection (selected models only)

a Press the up or dow n arrow button to select the file name of the document t hat you want to print.

16

b Press , and the n wait for the pr inter to connec t to the network computer or to fi nish searchin g

the netw ork for av ailable compu ters.

c When prompted, press the up or down arrow button to select the name of the network compute r,

and then press

to start printing the document.

Notes:

• You may be prompted to enter a PIN if the computer require s it. Enter the PIN using the keypad.

• To assign a computer name and a PIN to the computer, see the Help for the printer software

associated with your operating system.

Canceling print jobs

To cancel a print job from the printer cont rol panel, press . To cancel a print job from the computer,
do the following:

For Windows users

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type control printers.

3 Press Enter, or click OK.

The printer folder opens.

4 Right-click the printer, and then select Open or See wh at's printing.

5 Cancel the print jo b:

• If you want to cancel a particular print job, then right-click the document name , and then select

Cancel.

• If you want to cancel all print jobs in the queue, then click Pri nter > Cancel All Documents.

For Macintosh users

1 Click the printer icon on the Dock.

2 From the print queue dialog , choose the job you want to canc el, and then click Delete.

Copying

ADF Scanner glass

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Use the ADF for multi ple-page documents.

Note: The ADF is available only on select models. If
you purchased a printer wit hout an ADF, then load
original docum ents or photos on the scanner glass.

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Use the scanner glass for single pages, small items
(such as postcards or photos), transparencies, photo
paper, or thin media (such as ma gazine clippings).

Tips for copying

• When using the ADF, adjust the paper guide on the ADF to the width of the original document.

• When using the scann er glass, close the scanner lid to avoi d dark edges on the scanned image.

• Do not load postcards, photos, small items, transparenc ies, photo paper, or thin media (such as

magazine clippings) into the ADF. Place these item s on the scanner glass.

Making copies

1 Load paper.

2 Load an original document faceup into the ADF or facedown on the scanner glass.

3 From the printer control pane l, press .

4 Press the left or right arrow but ton to select the number of copie s, and then press the Color/ Black

button to set a color or black-an d-white copy.

When you select color or black-only printing, the light near your choice comes on.

5 Press .

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Copying photos

1 Load photo paper.

2 Place a photo facedown on the scanne r glass.

3 From the printer control panel, press .

4 Press the up or down arrow button t o scroll to Photo Reprint.

5 Press the left or right arrow butto n to select the desired photo siz e.

6 Press .

Note: For best results, allow the prints to dry at least 24 hours bef ore stacking, displaying, or storing .

Making a duplex copy automatically

The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper.
If you purchased a model without au tomatic duplex, or if you need to make duplex copies using other
paper sizes, then see the instru ctions for making a duplex copy man ually.

Note: You cannot make duplex copies on envelopes , card stock, or photo paper.

1 Load paper.

2 Load an original document faceup into the ADF or facedown on the scanner glass.

3 From the printer control panel, press .

4 Press the up or down arrow button t o scroll to 2-Sided Copies.

5 Choose the duplex option th at matches your original docume nt:

• If you are copying a one-sided document, then press the left or righ t arrow button to scroll to 1

to 2.

• If you are copying a two-sided document, then press the left or right arro w button to scroll to 2

to 2.

6 Press to s ave the first pag e of the d ocument t o the printer mem ory.

7 Follow the instructions on the display.

Canceling copy jobs

To cancel a copy job, press .

Scanning stops and the printer returns to the previous menu.

Scanning

ADF Scanner glass

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Use the ADF for multi ple-page documents.

Note: The ADF is available only on select models. If
you purchased a printer wit hout an ADF, then load
original docum ents or photos on the scanner glass.

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Use the scanner glass for single pages, small items
(such as postcards or photos), transparencies, photo
paper, or thin media (such as ma gazine clippings).

Tips for scanning

• When using the ADF, adjus t the ADF paper guide to the width of the original document.

• When using the scann er glass, close the scanner lid to avoi d dark edges on the scanned image.

• Do not load postcards, photos, small items, transparenc ies, photo paper, or thin media (such as

magazine clippings) into the ADF. Place these item s on the scanner glass.

• Select the PDF file type if you want to scan multiple pages and save them as one file.

• To initiate network scanning from the printer, make sure that “Enable network scan to computer” is

selected in the General tab of the Scan Center. This is available only in Mac OS X version 10.6.

Scanning to a local or network computer

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the printer control pane l, press .

3 Press the left or right arrow button to scroll to USB or the name of the network c omputer, and then

press

.

18

The local or network computer is the destination that will receive the scan. Wait until the printer has
finished downloading a list of the scan applications available on the selected computer.

Notes:

• If the printer is connected only to a local computer, then the printer will automatically download

a list of the scan applications.

• You may be prompted to enter a PIN if the computer requires it. Enter the PIN using the keypad .

• To assign a computer name and a PI N to the computer, see the Help for the print er software

associated with your operating system.

4 Press the left or right arrow butto n to select an application, and then pres s .

5 Press the arrow buttons to sel ect the resolution quality and the ori ginal image size. Press each

time you make a selection.

6 Press to start s canning.

The scan is complete when the application you selected in step 4 opens on the destination computer, and
the scan appears within the application as a new file.

Scanning to a flash drive or memory card

Before you begin, make sure your fla sh drive or memory card is not write protec ted.

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the printer control panel, press .

3 Press the up or down arrow button t o scroll to Memory Device.

4 Insert the flash drive or memory card, and th en press .

5 Press th e arrow buttons to select th e resolution qu ality, th e output file type you wan t to creat e, and

the original image size. Press

each time you make a selection.

Note: Select the PDF file type if you want to scan multiple pages and save them as one file.

6 Press to start s canning.

The scan is complete when a message appears on the printer control panel indicating that the file you
scanned has been saved.

Scanning directly to e-mail using the printer software

For Windows users

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 Click or St art.

3 Click All Programs or Programs, and then select the printer program folder from the list.

4 Naviga te to:

Printer Home > select your printer > Email

5 Select Photo, Document, or PDF.

Note: You can select Document only if an OCR application is stored on your computer.

Scanning starts and the scan progress dialog appears.

When the sca n is finished, a new e-mail message is created with the scanned document automatic ally
attached.

6 Compose your e-mai l message.

Note: If your e-mail program does not open automatically, th en you can scan the document to the

computer and then send it through e-ma il as an attachment.

For Macintosh users

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the Applications folder in the Find er, or from the Finder desktop, double-cli ck the printer folder.

3 Double-click Sca n Center or All-In-One Center.

4 From the “What is being s canned?” area on the main screen, select a document type.

5 From the “How will the scanned image be used?” menu, choose To be viewed on monit or/web

page.

6 From the “Send scanned i mage to” menu, choose an e-mail application.

7 Click Scan.

When the sca n is finished, a new e-mail message is created with the scanned document automatic ally
attached.

8 Compose your e-mai l message.

Scanning to a PDF

For Windows users

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 Click or Start.

3 Click All Programs or Programs, and then select the printer program folder from the list.

4 Naviga te to:

Printer Home > select your printer > PDF

Scanning starts and the scan progress dialog appears.

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5 Save the document as a PDF.

For Macintosh users

1 Load an original document faceup into the ADF or facedown on the scanner glass.

2 From the Applications folder in the Finder, or from the Finder deskto p, double-click the printer folder.

3 Double-click Scan Center or All-In-One Center.

4 From the “What is being scann ed?” area on the main screen, sel ect a document type.

5 Customize the settings as needed.

6 Click Scan.

7 Save the document as a PDF.

Canceling scan jobs

Press on the print er control panel, or click Cance l on the computer screen.

Troubleshooting

Before you troubleshoot

Use this checklist to solve most printer problems:

• Make sure the power cord is plugge d into the printer and into a properly gr ounded electrical outlet.

• Make sure the printer is not plugged into any surge protectors, un interrupted power supplies , or

extension cords.

• Make sure the printer is turned on.

• Make sure the printer is securely connec ted to the host computer, print server, or other network

access point.

• Check the printer for error messages, and resolve any errors.

• Check for paper jam messages, and clear any jams.

• Check the ink cartridges, and install new cartridges if necessary.

• Use the Service Center to locate and solve the problem (Windows only).

• Turn the printer off, wait about 10 s econds, and then turn the printer back on.

Using the Service Center to solve printer problems

The Service Center prov ides step-by-step troubleshooting help and c ontains links to printer maintenance
tasks and custo mer support.

To open the Service Center, use on e of these methods:

Method 1 Method 2

If it appears on an error message dialog, click the

For additi onal assis tance, use the Service Ce nter

link.

1 Click or Start.
2 Click All Programs or Programs, and then select the

printer progra m folder from the li st.

3 Select Printer Home.
4 From the Support tab, select Service Center.

If Troubleshooting does not solve your problem

Visit our Web site at http://s upport.lexmark. com to find the following:

• Knowledgebase articles with the latest information and troubleshooting for your printer

• Live online technical support

• Contact numbers for telephon e technical support

Setup troubleshooting

• “Incorrect language a ppears on the display” on page 20

• “Printhead errors” on page 21

• “Software did not install” on page 22

• “Print job does not print or is missing pages” on page 22

• “Printer is printing bla nk pages” on page 23

• “Printer is busy or does not respond” on page 23

• “Cannot delete docum ents from the print queue” on page 23

• “Cannot print through USB ” on page 23

Incorrect language appears on the display

If the "Before you troubleshoot " checklist does not solve th e problem, then try one or more of the
following:

C

HANGE THE LANGUAGE USING THE PRINTER MENUS

1 From the printer control panel, press .

2 Press the arrow buttons to scroll to Defaults, and then press .

3 Press the arrow buttons to scroll to Set Defaults, and then press .

4 Press the arrow buttons to scroll to Use Factory, and then press .

20

5 Complete the initial printer setup.

C

HANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT

LANGUAGE

)

1 Turn the printer off.

Note: If you have set the Power Saver timeout in the Setup m enu, then press and hold

for three

seconds to turn off the printer.

2 Press and hold down and , and then press and release to tu rn the pri nter on.

Note: Do not release

and until Language Selection appears on the display, indicatin g

that the printer has been reset.

3 Complete the initial printer setup.

Printhead errors

If the "Before you troublesho ot" checklist does not solve the prob lem, then try the following:

R

EMOVE AND REINSERT THE PRINTHEAD

1 Open the printer and lift the latch.

2

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2 Remove the prin thead.

Warning—Po tential Damage: Do not touch the printhead nozzles.

3 Wipe the printhead contacts using a clean, lint-free cloth.

4 Reinsert the printhead, and then close the latch until it clicks.

5 Close the printer.

Note: If removing an d reinserting the printhead does not resolve the error, then c ontact technical support.

21

Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the Printers
folder or as a printer option when sending a print job, then try removing and reinstalling the software.

Before you reinstall the software, do the following:

M

AKE SURE THAT YOUR COMPU TER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE

PRINTER

BOX

T

EMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE

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HECK THE

USB

CONNECTION

1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2 Firmly plug the square en d of the USB cable into the back of the printer.

3 Firmly plug the rectangul ar end of the USB cable into the USB port of the computer.

The USB port is marked with a

USB symbol.

Note: If you continue to have problems, then try anot her USB port on the computer. You may hav e
connected to a defective port .

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ECONNECT THE PRINTER POWER SUPPLY

1 Turn off the printer, and then unplug the power cord from the wall outlet.

2 Gently remove the power supply from the printer, and then reinse rt it.

3 Plug the power cord into the wall outlet, and then turn on the printer.

Print job does not print or is missing pages

If the "Before you troublesho ot" checklist does not solve the prob lem, then try one or more of the
following:

M

AKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY

1 Turn the printe r on, and then ope n the prin ter.

2 Make sure the cartridges are inserted correc tly.

The cartridges should click firmly into the matching color slot of the printhead.

3 Close the printe r.

S

ELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB

Note: This solution applies to Macintosh users only.

1 With a doc ument open, choose File > Print .

2 From the printer pop-up menu, choose your printer, and then click Print.

If your printer does not appear on the Printer list, then choose Add Printer. Fro m th e lis t of pri nter s
in the Default tab, select your printer, and then click Add.

If your pr inter do es not appear on th e list, th en try either of the follow ing:

• For a USB-connected printer, remove and then reconnect the USB cable.

• For a printer that is wirelessly connected, see the Wireless troubleshooting section.

M

AKE SURE THE PRINT JOB IS NOT PAUSED

M

AKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER

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ECONNECT THE PRINTER POWER SUPPLY

1 Turn off the printer.

Note: Make sure the printer is not in Power Save r mode. Press and hold

for three seconds to turn

off the printer.

2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power

supply.

3 After one minute, reconnect the power cord into the power supply, and then plug the power cord

into the wall outlet.

4 Turn on the printer.

R

EMOVE AND RECONNECT THE

USB

CABLE CONNECTED TO YOUR PRINTER

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HECK THE

USB

CONNECTION

1 Check the USB cable for any obv ious damage. If the cable is da maged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the prin ter.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a

USB symbol.

Note: If you continue to have problems, then try another USB port on the computer. You may have
connected to a defective port.

R

EMOVE AND REINSTALL THE PRINTER SOFTWARE

22

Printer is printing blank pages

Blank pages may be caused by imprope rly installed ink cartridges.

R

EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD

1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 10 for more information.

If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing
the cartridges again.

2 Load plain paper.

3 From the printer control pane l, press .

4 Press the arrow buttons t o scroll to Maintenance, and then press .

5 Press the arrow buttons t o scroll to Deep Clean Printhead, and then press .

A cleaning page prints.

6 Press the arrow buttons t o scroll to Align Printer, and the press .

An alignment page prints.

Note: Do not remove the alignment page until print ing is finished.

Printer is busy or does not respond

If the "Before you troublesho ot" checklist does not solve the prob lem, then try one or more of the
following:

M

AKE SURE THE PRINTER IS NOT IN POWER SAVER MODE

If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to
wake up the printer.

If the printer will not come out of Power Saver mode, then reset the power:

1 Unplug the power cord from the wall outlet, and then wait 10 sec onds.

2 Insert the power cord in to the wall outlet, and then turn on th e printe r.

If this problem persists, then check our Web site for updates for your print er software or firmware.

R

ECONNECT THE PRINTER POWER SUPPLY

1 Turn off the printer, and then unplug the power cord from the wall outlet.

2 Gently remove the power supply from the printer, and then reinse rt it.

3 Plug the power cord into the wall outlet, and then turn on the printer.

Cannot delete documents from the print queue

If you have jobs stuck in the print queu e and cannot delete them to get oth er jobs to print, then the
computer and printer may not be communic ating.

R

ESTART THE COMPUTER AND TRY AGAIN

Cannot print through USB

If the "Before you troubleshoot " checklist does not solve th e problem, then try one or more of the
following:

C

HECK THE

USB

CONNECTION

1 Check the USB cable for any obv ious damage. If the cable is da maged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the prin ter.

3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a

USB symbol.

Note: If you continue to have problems, then try another USB port on the computer. You may have
connected to a defective port.

M

AKE SURE THE

USB

PORT IS ENABLED IN WINDOWS

1 Click , or click Start and then click Ru n.

2 In the Start Search or Run box, type devmgmt.msc.

3 Press Enter, or click OK.

The Device Manager opens.

4 Click the plus sign (+) beside Universal Serial Bus controllers.

If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.

For more information, see the comput er documentation.

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EMOVE AND REINSTALL THE PRINTER SOFTWARE

23

Network troubleshooting

If you are having trouble set ting up your printer on a network, print a network setup page, and then see
the complete network troubleshooting information in the Network Getting Started Guide or the
comprehensive User's Guide available on the installation software CD.

Printing a network setup page

A network setup page lists the configuration settings of the printer, including the IP address and MAC
address of the printer.

1 Load plain paper.

2 From the printer control panel, press .

3 Press the arrow buttons to scroll t o Network Setup, and then press .

4 Press to s elect Print Setup Page.

The network setup page prints.

Notices

Edition notice

November 2010

The follow ing paragraph does no t apply to any country where such provisions are inco nsistent with
local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY

OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in cert ain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in later editions. Improvements or
changes in the products or the progra ms described may be made at any time.

References in this publication to pro ducts, programs, or services do not imply th at the manufacturer
intends to make these available in all countries in which it operates. Any reference to a product, program,
or service is not intended to state or imply that only that product, program, or service may be used. Any
functionally equivalent product, program, or service that doe s not infringe any existing int ellectual
property right may be used instea d. Evaluation and verification of operation in conjunction with other
products, programs, or services , except those expressly des ignated by the manufacturer, are the user’s
responsibility.

For Lexmark technical support, visit support.lexmark.com.

For information on supplies and downlo ads, visit www.lexmark.com.

If you don't have access to the Inte rnet, you can contact Lexmark by mai l:

Lexmark International, Inc.
Bldg 004-2/ CSC
740 New Circ le Road NW
Lexington, KY 40550
USA

© 2010 Lexmark International, Inc.

All rights reserved.

Trademarks

Lexmark and Lexmark with diamond de sign are trademarks of Lexmark International, Inc., regis tered in
the United States and/or other count ries.

PerfectFinish is a trademark of Lexmark International, Inc.

Mac and the Mac logo are trademarks of Ap ple Inc., registered in the U.S. an d other countries.

All other trademarks are the property of their respective owners.

Federal Communications Commission (FCC) compliance
information statement

This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1 this device may not caus e harmful interference, and

2 this device must accept any interference received, including interference that may cause undesired

operation.

Any questions on this statemen t should be directed to:

Director of Lexmark Techno logy & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
[phone]

For additional compliance informati on, see the online documenta tion.

Notice to users of the US telephone network: FCC
requirements

This equipment complies with Part 68 of the FCC rule s and the requirements adopted by the Administrativ e
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among

24

other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must
be provided to your telephone co mpany.

This equipment uses the RJ-1 1C Universal Service Order Code (USOC) jack.

A plug and jack used to connect this equi pment to the premises’ wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See your setup documentation for more information.

The Ringer Equivalence N umber (REN) is used to determine the num ber of devices that may be connected
to a telephone line. Excessiv e RENs on a telephone line may result in the devices not ringing in response
to an incoming call. In most but not al l areas, the sum of RENs should not exceed five (5.0). To be certain
of the number of devices that may be connected t o a line, as determined by the total RENs, contact your
local telephone company. For produc ts approved after July 23, 2001, the REN for this pro duct is part of
the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN
without a decimal point (f or example, 03 is a REN of 0.3). For earlier products, the REN i s shown separately
on the label.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinu ance of service may be require d. If advance notice is not practical , the telephone
company will notify the customer as soon as possible. You will also be advised of your right to file a
complaint with the FCC.

The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of this equipment. If this happens, the telephone company will provide advance
notice in order for you to make necessary modifications to maintain uninterrupte d service.

If you experience trouble with this equ ipment, for repair or warranty information, contact Lexmark
International, Inc. at www.lexmark.com or your Lexmark representative . If the equipment is causing harm
to the telephone netw ork, the telephone company may request that you dis connect the equipment until
the problem is resolved.

This equipment contains no user serviceable parts. Fo r repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.

Connection to party line service is subject to state tariffs. Contact the state public utility commission,
public service commission, or corporation commission for information.

If your home has specially wired alarm equ ipment connected to the telephone line, ensure the installat ion
of this equipment does not disa ble your alarm equipment. If you ha ve questions about what will d isable
alarm equipment, consult your t elephone company or a qualified i nstaller.

Telephone companies report that electrical surges, typically lightning transients, are very destructive to
customer terminal equipment connected to AC power sources. T his has been identified as a major
nationwide problem. It is recommende d that the customer install an appropriate AC surge arrestor in the
AC outlet to which this device is connec ted. An appropriate AC surge arrestor is define d as one that is
suitably rated, and certified by UL (Underwriter's Laboratories), another NRTL (Nationally Recognized
Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid
damage to the equipment caus ed by local lightning strikes and ot her electrical surges.

The Telephone Consumer Protec tion Act of 1991 makes it unlawful for any person to use a computer or
other electronic device, including fax machines, to send any message unless said message clearly contains
in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the
date and time it is sent and an identif ication of the business or other en tity, or other individual sen ding

the message, and the telephone nu mber of the sending machine or such business, other entity, or
individual. (The telephone numbe r provided may not be a 900 number or any other num ber for which
charges exceed local or long-distance transmiss ion charges.)

See your user documentation in order to progra m this information into your fax machine.

25

Index

Numerics

2-sided/Eco-Mode button 8

A

Address Book button 8
aligning the printhead 11
Automatic Document Feeder (ADF) 6

output tray 5
paper guide 5
tray 6

B

Back button 7
buttons

printer control panel 7

C

Cancel button 8
canceling

copy job 18
print job 17

scan job 20
cannot delete documents from print queue 23
cannot print through USB 23
cartridges, ink

ordering 10
checking an unresponsive printer 20
checklist

before you troubleshoot 20
cleaning printhead nozzles 12
Color/Black button 8
conserving energy, ink, and paper 4
copies

making 17
Copy button 7
copy job

canceling 18
copying 17

on both sides of the paper 18

photos 18

tips 17

D

Dialtone button 8

display, printer control panel 7
documents

printing 15
scanning using the printer control panel 18

duplex

copying, automatic 18
extending drying ti me 15
printin g, auto matic 15

duplex unit 6

E

emission notices 24
energy

conserving 4
EXT port 6
e-mailing

scanned documents 19

F

Fax button 7
FCC notices 24
features, printer 5
file types

supported 9
finding

information 4

publications 4

Web site 4
flash drive

inserting 9

printing documents from 16

scanning to 19

I

incorrect language appe ars on display 20
information

finding 4
ink

conserving 4
ink cartridge access 6
ink cartridges

ordering 10

replacing 10
inserting a memory card or flash drive 9
installing printer software 12

K

keypad 8

L

language

changing 20

LINE port 6

M

Macintosh printe r software

using 14

memory card

inserting 9
printing documents fro m 16
scanning to 19

supported types 9
memory card slots 5
minimum system requirem ents 12
models, printer 5

N

network setup page

printing 24
notices 2, 24

P

page does not print 22
paper

conserving 4
paper exit tray 5
paper feed guard 6
paper guides 6
paper support 5
parts

diagram 5
PDF

creating from scan 19
Photo button 7
photos

copying photos 18

printing using printer control panel 16
PictBridge port 5
Power button 7
power supply port 6
print job

canceling 17
print troubleshooting

cannot delete document s from print queue 23
printer

features 5

models 5

printer control panel 5

using 7
printer does not respond 23
printer features 5
printer models 5
printer printing blank pages 23
printer problems, basic solutions 20
printer software

installing 12
printhead

aligning 11
printhead access 6
printhead error 21
printhead nozzles

cleaning 12
printing

documents 15

documents from memory card or flash driv e 16

network setup page 24

on both sid es of the paper 15

photos using pr inter control panel 16

two-sided 15
publications

finding 4

R

recycling 4
replacing ink cartridges 10

S

safety information 2
Scan button 7
scan jo b

canceling 20
scanner gl ass 6
scanner lid 6
scanner unit 6
scanning

creatin g a PDF fro m scan 19

documents for e-mailing 19

tips 18

to a computer 18

to a flash drive 19

to a memory card 19

to a netwo rk 18

using the printer control panel 18
Service Center 20
Settings button 7

26

setup troubleshooting

cannot print through USB 23
incorrect language appears on display 20
page does not print 22
printer does not respond 23
printer printing blank pages 23
printhead error 21
software did not install 22

software

Service Center 20
software did not install 22
Start button 8
supported memory cards and file types 9
supported operating systems 12

T

techni cal suppo rt 20
telecommunication notices 24
tips for

copying 17

scanning 18
troubleshooting

checking an unresponsive print er 20

contacting technical support 20

Service Center 20

solving basic printer problems 20
troubleshooting, print

cannot delete documents from print queue 23
troubleshooting, se tup

cannot print through USB 23

incorrect language appears on display 20

page does not print 22

printer does not respond 23

printer printing blank pages 23

printhead error 21

software did not install 22

U

USB port 6
using

Macintosh printer software 14

Web Links 14

W

Web Links

using 14
Web site

finding 4

Windows software

Abbyy Sprint OCR 13
Fast Pics 13
Fax Setup Utility 13
Fax Solutions software 13
Printer Home 13
Printing Preferences 13
Service Center 13
Toolbar 13
Tools fo r Office 13
Wireless Setup Utility 13

Wi-Fi indicator 5

27