Lexmark Pro4000, Pro4000c User Guide

Pro4000 Series User's Guide
January 2012 www.lexmark.com
Machine type(s):
4447
Model(s):
Pro4000: 0n0, 0nE; Pro4000c: 000
Contents 2

Contents

Safety information.......................................................................................6
Thank you for choosing this printer!.........................................................................................................7
Minimizing your printer's environmental impact......................................................................................7
Finding information about the printer......................................................................................................8
Understanding the parts of the printer...................................................................................................10
Selecting a location for the printer..........................................................................................................12
Ordering and replacing supplies.................................................................13
Ordering ink cartridges............................................................................................................................13
Using genuine Lexmark ink cartridges.....................................................................................................13
Replacing ink cartridges..........................................................................................................................14
Ordering paper and other supplies.........................................................................................................15
Recycling Lexmark products....................................................................................................................15
Using the printer control panel buttons and menus....................................16
Using the printer control panel...............................................................................................................16
Changing the Sleep timeout....................................................................................................................18
Saving paper and energy.........................................................................................................................18
Restoring factory default settings...........................................................................................................18
Using shortcuts..........................................................................................19
What are shortcuts?................................................................................................................................19
Getting started........................................................................................................................................20
Using the printer software.........................................................................22
Minimum system requirements..............................................................................................................22
Using the Windows printer software......................................................................................................22
Using the Macintosh printer software....................................................................................................24
Finding and installing optional software.................................................................................................25
Updating the printer software................................................................................................................25
Downloading PCL and PS drivers (Windows only)...................................................................................26
Reinstalling the printer software.............................................................................................................26
Contents 3
Loading paper and original documents.......................................................28
Loading the paper tray............................................................................................................................28
Loading various paper types...................................................................................................................30
Saving paper settings..............................................................................................................................33
Loading original documents on the scanner glass...................................................................................33
Loading original documents into the ADF...............................................................................................34
Using different paper sizes and types.....................................................................................................35
Printing......................................................................................................39
Tips for printing.......................................................................................................................................39
Printing basic documents........................................................................................................................39
Printing specialty documents..................................................................................................................42
Working with photos...............................................................................................................................45
Printing on both sides of the paper (duplexing)......................................................................................48
Managing print jobs................................................................................................................................51
Printing from a mobile device.................................................................................................................54
Copying......................................................................................................56
Tips for copying.......................................................................................................................................56
Making copies.........................................................................................................................................56
Copying an ID card...................................................................................................................................57
Enlarging or reducing images..................................................................................................................57
Adjusting copy quality.............................................................................................................................58
Making a copy lighter or darker..............................................................................................................58
Collating copies using the printer control panel.....................................................................................58
Placing separator sheets between copies...............................................................................................59
Copying multiple pages on one sheet.....................................................................................................59
Placing an overlay message on each page..............................................................................................59
Removing the background of a copy.......................................................................................................60
Making a duplex copy..............................................................................................................................60
Canceling copy jobs.................................................................................................................................61
Scanning....................................................................................................62
Tips for scanning......................................................................................................................................62
Scanning to a local computer..................................................................................................................62
Scanning to a network computer............................................................................................................63
Contents 4
Scanning to a flash drive or memory card...............................................................................................63
Scanning photos for editing....................................................................................................................64
Scanning documents for editing..............................................................................................................65
Scanning directly to email using the printer software...........................................................................66
Scanning to a PDF....................................................................................................................................66
Scanning FAQ...........................................................................................................................................67
Canceling scan jobs.................................................................................................................................68
E-mailing....................................................................................................69
Setting up the printer to e-mail...............................................................................................................69
Creating an e-mail contact list.................................................................................................................70
Sending e-mail................................................................................................................. ........................71
Canceling an e‑mail.................................................................................................................................71
Faxing........................................................................................................72
Setting up the printer to fax....................................................................................................................72
Configuring the fax settings.....................................................................................................................83
Creating a contact list..............................................................................................................................85
Sending faxes...........................................................................................................................................87
Receiving faxes........................................................................................................................................88
Faxing FAQ...............................................................................................................................................90
Networking................................................................................................96
Installing the printer on a wireless network............................................................................................96
Advanced wireless setup.......................................................................................................................102
Installing the printer on an Ethernet network......................................................................................113
Networking FAQ....................................................................................................................................114
Maintaining the printer............................................................................127
Maintaining ink cartridges.....................................................................................................................127
Cleaning the exterior of the printer......................................................................................................128
Cleaning the scanner glass....................................................................................................................129
Moving the printer to another location................................................................................................129
Troubleshooting.......................................................................................130
Before you troubleshoot.......................................................................................................................130
If Troubleshooting does not solve your problem..................................................................................130
Setup troubleshooting...........................................................................................................................130
Contents 5
Understanding printer messages..........................................................................................................135
Clearing paper jams...............................................................................................................................140
Print troubleshooting............................................................................................................................143
Copy and scan troubleshooting.............................................................................................................146
E-mail troubleshooting..........................................................................................................................148
Fax troubleshooting............................................................................................................ ..................148
Memory card troubleshooting..............................................................................................................154
Network troubleshooting......................................................................................................................154
Notices.....................................................................................................165
Product information..............................................................................................................................165
Edition notice........................................................................................................................................165
Power consumption..............................................................................................................................168
Index........................................................................................................182
Safety information 6

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only 26 AWG or larger (e.g., 24 AWG) UL Listed or CSA Certified Telecommunication Line Cord.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
IMPORTANT SAFETY INSTRUCTIONS: When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of
electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS.
About your printer 7

About your printer

Thank you for choosing this printer!

We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better.

Minimizing your printer's environmental impact

We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's environmental impact even further.
Conserving energy
Select the lowest Sleep timeout. The Sleep feature puts the printer in a minimumpower standby mode after the
printer has been idle for a set amount of time (the Sleep timeout).
Reduce the screen brightness. Dim the printer display to lower the power consumption of your printer.
Share your printer. Wireless/network printers allow you to share a single printer among multiple computers, thus
conserving energy and other resources.
Conserving paper
Print more than one page image on one side of the paper. The Pages per Sheet feature allows you to print multiple
pages on one sheet. You can print up to 16 page images on one side of a sheet of paper.
Print on both sides of the paper. Two‑sided printing (duplexing) lets you print on both sides of the paper manually
or automatically (depending on your printer model).
Preview print jobs before printing. Use the preview features found in Toolbars, the Print or Print Preview dialog,
or the printer display (depending on your printer model).
Use recycled paper.
Reduce the margins of documents to be printed.
Scan and save. To avoid printing multiple copies, you can scan documents or photos and save them to a computer
program, application, or flash drive for presentation (depending on your printer model).
About your printer 8
Conserving ink
Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are
recommended for printing documents that are mostly text.
Use font types and font settings that require less ink. Most programs or applications let you adjust the darkness
of the colors.
Use highyield cartridges. Inks in highyield cartridges allow you to print more pages.
Preview print jobs before printing. Use the preview features found in Toolbars, the Print Preview dialog, or the
printer display (depending on your printer model).
Recycling
Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink
cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage‑paid bag.
Recycle the product packaging.
Recycle your old printer instead of throwing it away.
Recycle paper from discarded print jobs.
Use recycled paper.
To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment.
Note: Your printer may not come with some of these programs or some of the functions of these programs,
depending on the features of the printer that you purchased.

Finding information about the printer

Publications
What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Setup documentation The setup documentation came with the printer and is
also available on the Lexmark Web site at http://support.lexmark.com.
About your printer 9
What are you looking for? Find it here
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
User's Guide
The User's Guide is available on the installation software CD.
Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
Configuring printer settings
Viewing and printing documents and photos
Setting up and using printer software
Setting up and configuring the printer on a network,
depending on your printer model
For updates, check our Web site at http://support.lexmark.com.
Caring for and maintaining the printer
Troubleshooting and solving problems
Creating and customizing printer solutions, depending on your printer model
Help using the printer software Windows or Mac Help
SmartSolutions User's Guide and Help Go to http://smartsolutions.lexmark.com. Click HELP to
view basic SmartSolutions information.
Open a printer software program or application, and then click Help.
?
Click
to view contextsensitive information.
The latest supplemental information, updates, and online technical support:
Troubleshooting hints and tips
Frequently asked questions
Documentation
Driver downloads
Live chat support
Email support
Notes:
The Help installs automatically with the printer
software.
The printer software is located in the printer
program folder or on the desktop, depending on your operating system.
Lexmark Support Web site—
http://support.lexmark.com Note: Select your region, and then select your product
to view the appropriate support site. Record the following information (located on the store
receipt and the back of the printer), and have it ready when you contact support so that they may serve you faster:
MAC address number
Serial number
Date purchased
Store where purchased
About your printer 10
What are you looking for? Find it here
Telephone support In the US, call us at:
1-800-395-4039 Monday–Friday (8:00 AM–11:00 PM ET), Saturday
and Sunday (11:00 AM–8:00 PM ET)
Support telephone numbers and hours of operation for your region or country can be found on the Support Web site (http://support.lexmark.com) or on the printed warranty that came with your printer.
Warranty information
In the US—See the Statement of Limited Warranty
included with this printer, or at http://support.lexmark.com.
In other countries or regions—See the printed
warranty that came with your printer.
Note: Your printer may not come with some of these programs or some of the functions of these programs, depending on the features of the printer that you purchased.

Understanding the parts of the printer

10
1
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1 Automatic Document
Feeder (ADF)
9
8
7
Scan, copy, or fax multiplepage documents.
Access ADF paper jams.
5
3
4
6
About your printer 11
Use the To
2 ADF input tray Load original documents into the ADF.
Notes:
Do not load postcards, photos, small items, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
After scanning, copying, or faxing, you can lift the right end of the input tray to
retrieve the original documents easily.
3 PictBridge and USB port Connect a PictBridge-enabled digital camera or a flash drive to the printer.
4 Card reader light Check the card reader status. The light comes on when a memory card is inserted and blinks
when a memory card is being accessed.
5 Memory card slot Insert a memory card.
6 Ink cartridge access
Install, remove, or replace ink cartridges.
door
7 Paper tray Load paper.
8 Exit bin Hold paper as it exits.
Note: For the printer to be ready for any print job, make sure to fully extend the exit bin
and to flip out the bin extender.
9 Bin extender Catch the paper as it exits.
Note: For the printer to be ready for any print job, make sure to fully extend the exit bin
and to flip out the bin extender.
10 Printer control panel Operate the printer.
18
17
16
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15
13
14
Use the To
11 Customer support
label
Identify the model number of the printer, the customer support hot line, and the ink cartridge information.
12 Scanner glass Scan, copy, or fax photos and documents.
13 Power supply with port Connect the printer to the power cord.
14 Duplex unit
Print on both sides of a sheet of paper.
Access paper jams.
12
11
About your printer 12
Use the To
15 USB port Connect the printer to a computer using a USB cable.
Warning—Potential Damage: Do not touch the USB port except when plugging in or
removing a USB cable or installation cable.
Note: Remove the sticker to access the port.
16 Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem.
17 LINE port
18 EXT port
Connect the printer to an active telephone line through a standard wall jack (RJ11), DSL filter, or VoIP adapter, or any other adapter that allows you to access the phone line to send and receive faxes.
Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
Note: Remove the plug to access the port.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays (including optional trays), covers, and doors, depending on the features of your printer. It is important to:
Provide a flat, sturdy, and stable surface.
Keep the printer:Away from the direct airflow of air conditioners, heaters, or ventilatorsFree from direct sunlight, humidity extremes, or temperature fluctuationsClean, dry, and free of dust
Ordering and replacing supplies 13

Ordering and replacing supplies

Ordering ink cartridges

1
Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling.
2
Available only on the Lexmark Web site at www.lexmark.com.
Notes:
To get more ink, order highyield ink cartridges.
Depending on your country or region, you may get the ink cartridges individually or in packs.
You can order a mix of standard ink cartridges and highyield ink cartridges, depending on your needs.
For page yield information, visit www.lexmark.com/yields.
The cartridges used for printing documents can also be used for printing photos.
For best results, use only genuine Lexmark ink cartridges.

Using genuine Lexmark ink cartridges

Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to work with your printer and help extend the life of your product. We recommend that you use only genuine Lexmark ink cartridges.
Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges.
Ordering and replacing supplies 14

Replacing ink cartridges

Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out.
1 Turn on your printer.
2 Open the ink cartridge access door.
SD/MS/xD/MMC
1
2
Warning—Potential Damage: Do not extend the ink cartridge access door beyond 90 degrees when opening to prevent it from breaking.
3 Press the release tab, and then remove the used ink cartridge or cartridges.
4 Install each ink cartridge.
S
D
/
M
S
/
x
D
/
M
M
C
Note: Install the new ink cartridges immediately after removing them from the packaging to avoid exposing the ink to air.
5 Close the ink cartridge access door.
Ordering and replacing supplies 15
Notes:
If Align Printer appears on the printer display, then touch Continue or press
printer model.
Do not remove the alignment page until printing is finished.

Ordering paper and other supplies

To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.
Item Part Number
USB cable 1021294
For more information, go to www.lexmark.com.
Paper Paper size
Lexmark Photo Paper
Notes:
Letter
A4
4 x 6 in.
L
OK
, depending on your
Availability may vary by country or region.
For best results when printing photos or other high-quality images, use Lexmark Photo Paper.
For more information, go to www.lexmark.com.

Recycling Lexmark products

To return Lexmark products for recycling:
1 Visit our Web site at www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.
Using the printer control panel buttons and menus 16

Using the printer control panel buttons and menus

Using the printer control panel

Use To
1 Power
2 Display
Note: The display is
turned off in Sleep mode.
1
Turn the printer on and off.
Switch to Sleep mode.
Note: When the printer is on, press for three seconds to turn off the printer.
View:
Printer status
Messages
Menus
2
3
7
4
5
6
to switch to Sleep mode. Press and hold
3 Arrow buttons Navigate through menu items that appear on the display.
4 Home
5 Keypad In Copy mode or Photo mode:
6 Back
7 Select
OK
Return to the home screen.
Enter the number of copies or prints you want to make. In Fax mode:
Enter fax numbers.
Operate an automated answering system.
Select letters when creating a Speed Dial list.
Type numbers to enter or edit the date and time shown on the display.
Return to the previous screen.
Exit from one menu level to a higher one.
Select menu options.
Save settings.
Using the printer control panel buttons and menus 17
Use To
8 Redial
9 Pause
10 Dial Tone
11 Address Book
12 Color
13 Black
14 Start
Display the last number dialed. Press the left or right arrow button to view the last five numbers dialed.
Insert a three-second pause in a fax number to wait for an outside line or get through an automated answering system. Enter a pause only when you have already begun entering the number.
Dial the telephone number manually using the keypad before sending the fax.
Access fax numbers from a saved list of numbers.
Switch to color mode.
Switch to black‑and‑white mode.
Start a job, depending on which mode is selected.
15 Cancel
16 Ethernet indicator
17 WiFi indicator
Cancel a print, copy, scan, or fax job in progress.
Clear current settings or error messages, and return to previous settings.
Check the Ethernet connection of your printer.
Check the wireless connection of your printer. Note: This feature may be available only in select printer models.
Using the printer control panel buttons and menus 18

Changing the Sleep timeout

The Sleep timeout is the time it takes for the printer to switch to Sleep mode when the printer is left idle. The Sleep feature optimizes energy efficiency by reducing the printer power consumption. To save the most energy, select the lowest Sleep timeout.
1 From the printer control panel, navigate to:
> Setup > OK > Device Setup > OK > Sleep >
OK
2 Press the up or down arrow button to select or use the keypad to enter the value of the Sleep timeout, and then
OK
press
.

Saving paper and energy

To significantly cut paper usage and reduce paper waste, activate duplex printing:
1 From the printer control panel, navigate to:
> Setup > OK > Print Mode Setup > OK > 2Sided Copy, Standalone >
OK
2 Press the up or down arrow button to scroll to On, and then press
OK
.
To optimize energy efficiency, reduce the Sleep timeout and Screen Brightness:
1 From the printer control panel, navigate to:
> Setup > OK > Device Setup > OK > Sleep >
OK
2 Press the up or down arrow button to select or use the keypad to enter the Sleep timeout value, and then press
OK
.
3 From the printer control panel, navigate to:
> Setup > OK > Device Setup > OK > Screen Brightness >
4 Press the up or down arrow button to scroll to Dim, and then press
Note: If you select 2Sided Copy, Standalone, then the printer prints on both sides of the paper (duplex) for
copy and fax jobs, and for printing in Windows and Macintosh, depending on your printer model.
OK
OK
.

Restoring factory default settings

Resetting to factory default settings will delete all the printer settings you have previously selected.
1 From the printer control panel, navigate to:
> Setup > OK > Restore Factory Defaults >
OK
2 Press the up or down arrow button to scroll to Restore All Printer Settings, and then press
3 Press the left or right arrow button to scroll to Yes, and then press
OK
.
OK
.
The printer restarts automatically after resetting to factory default settings.
4 When prompted to set the initial settings of your printer, make your selections using the printer control panel
buttons. Initial Setup Complete appears on the display.
Using shortcuts 19

Using shortcuts

What are shortcuts?

A shortcut is a way to quickly accomplish printing, copying, scanning, emailing, or faxing tasks with the printer. You can configure and save a set of frequently used printer settings available for a given task and then assign a shortcut name and shortcut number to it. When you want to perform a task with those settings, you can simply select the shortcut number on the printer instead of going through the usual process of adjusting the settings and options.
Configure the shortcut settings for a task in the printer Web page:
Choose To
Copy Copy a document or photo.
EcoCopy Copy a document or photo using twosided or draft setting.
ID Card Copy Copy both sides of an ID card onto a single page.
Scan to Fax Scan a document or photo and send it through fax.
Scan to Email Scan a document or photo and send it through e‑mail.
Note: Make sure the printer is connected to the network and the Internet through an Ethernet or wireless connection.
Scan to Computer Scan a document or photo and send it to your computer.
Notes:
Make sure the printer driver is installed with a network printer connection.
Make sure the printer is connected to the computer, either locally (USB) or
through the same Ethernet or wireless network.
Scan to Network Scan a document or photo and save it to a network folder.
Note: Make sure the printer is connected to the Internet through an Ethernet or wireless connection.
Scan to Memory Device Scan a document or photo and save it to a memory card or flash drive (depending
on your printer model).
Print a File Print a document from your computer.
Note: Make sure the printer is connected to the computer through the same Ethernet or wireless network.
Example:
A lawyer who uses his printer to send emails to clients normally navigates through the printer control panel to select the feature and its available options. Instead of doing that, he can configure the printer settings (such as the message title and recipient) from the printer Web page, and then assign a shortcut number to the task. When he enters the shortcut number on the printer control panel, the printer automatically sends the documents according to the selected settings. If he wants to send another copy of the message, he simply enters the shortcut number again.
Using shortcuts 20

Getting started

During installation, a link will be provided for you to create shortcuts. If you were not able to create your shortcuts during installation, then you may create the shortcuts through your printer software.

Launching the shortcuts page using the printer software

Before you begin, make sure:
Your printer and computer are each connected to the network through an Ethernet or wireless connection.
Your printer is turned on.
For Windows users
1
Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Navigate to:
Printer Home > select your printer > Settings > Configure Shortcuts
For Macintosh users
1
From the Finder, navigate to:
Applications > select your printer folder > Shortcuts
2 Select your printer from the list, and then click Launch.

Creating a shortcut

1 Launch the shortcuts page, and then navigate to:
Add New Shortcut > select a task
2 Assign a shortcut number and shortcut name, and then specify the settings.
Notes:
You can assign shortcut numbers from 1 to 999.
If you configured the shortcut to show the settings before running, then the settings will appear on the
printer display. Adjust the settings if necessary.
3 Click Add.

Modifying or deleting a shortcut

1 Launch the shortcuts page, and then select a shortcut.
2 Do either of the following:
Make the necessary changes, and then click Save Changes.
Click Delete.
Using shortcuts 21

Using shortcuts on the printer

Make sure you have created a shortcut.
From the printer control panel, navigate to:
> Shortcuts > OK > select a shortcut >
OK
Using the printer software 22

Using the printer software

Minimum system requirements

The printer software requires up to 500MB of free disk space.
Supported operating systems
Microsoft Windows 7 (SP 1)
Microsoft Windows Server 2008 (R2)
Microsoft Windows Server 2003 (SP2)
Microsoft Windows Vista (SP2)
Microsoft Windows XP (SP3)
Macintosh Intel OS X version 10.7.0 or later
Macintosh Intel OS X version 10.6.0 or later
Macintosh Intel OS X version 10.5.0 or later
Macintosh Intel OS X version 10.4.4 or later
Macintosh PowerPC OS X version 10.5.0 or later
Macintosh PowerPC OS X version 10.4.0 or later
Ubuntu Linux 10.10, 10.04, 9.10, and 9.04
Red Hat Enterprise Linux WS 6, WS 5, and WS 4
Red Flag Linux Desktop 6.0
*
SUSE Linux Enterprise Server 11 and 10
SUSE Linux Enterprise Desktop 11 and 10
Linux openSUSE 11.4, 11.3, and 11.2
Linpus Linux Desktop 9.6
Fedora 14
*
Debian GNU/Linux 6.0 and 5.0
*
The printer driver for this operating system is available only at http://support.lexmark.com.
*
*
*
*
*
*
*
Note: Information on additional operating system versions that are compatible with the printer may be available on our Web site.

Using the Windows printer software

Software installed during printer installation
When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs. The following table provides an overview of various software programs and what they can help you do.
If you did not install these additional programs during initial installation, then reinsert the installation software CD, run the installation software, and then click Advanced Options > Install Additional Software.
Using the printer software 23
Printer software
Use the To
Lexmark (referred to as Printer Home)
TM
Printer Home
Launch applications or programs.
Scan or email a photo or document.
Edit scanned documents.
Scan documents to PDF.
Adjust settings for the printer.
Order supplies.
Maintain ink cartridges.
Register the printer.
Contact technical support.
Access the User's Guide.
Lexmark Phone Book (referred to as Phone Book)
Abbyy Sprint OCR Scan a document and produce text that you can edit with a word‑processing
Lexmark Wireless Setup Utility (referred to as Wireless Setup Utility)
Lexmark Tools for Office (referred to as Tools for Office)
Printer Setup Utility Configure the fax and email settings of your printer.
Status Messenger Learn more about the printing problems encountered.
Status Monitor Center
Manage your fax contacts.
program.
Set up the wireless printer on a wireless network.
Change the wireless settings of the printer.
Note: This program is installed automatically with the printer software if the printer has wireless capability.
Access your favorite settings in Microsoft Office 2007.
Check the supplies status of your printer.
Order supplies online.
Product Update Receive automatic notifications of updates to your printer software when new
updates are available.
Printing Preferences When you click File > Print > Properties with a document open, a Printing
Preferences dialog appears. The dialog lets you select options for the print job, such as the following:
Select the number of copies to print.
Print twosided copies.
Select the paper type.
Add a watermark.
Enhance images.
Save settings.
Note: Printing Preferences is installed automatically with the printer software.
Note: Your printer may not come with some of these programs or some of the functions of these programs,
depending on the features of the printer that you purchased.
Using the printer software 24

Using the Macintosh printer software

Launching the Print dialog
Use the Print dialog to adjust the print settings and schedule print jobs.
With a document or photo open, choose File > Print.
Launching an application
1 From the Finder, navigate to:
Applications > select your printer folder
2 Doubleclick the application that you want to use.
Use the To
Printer Settings
Shortcuts Speed up usual tasks with your printer.
Wireless Setup Assistant
Uninstaller Remove the printer software from your computer.
Notes:
Customize settings for fax jobs.
Create and edit the Contacts list.
Configure email connectivity settings.
Configure the language, country, date, and time.
Set up the printer on a wireless network. Note: This application is automatically installed with the printer software if the printer has
wireless capability.
Your printer may not come with these applications, depending on the features of the printer that you purchased
or the installation type (standard or custom) chosen when you installed the printer.
To take advantage of the full features of your printer, select the custom install option during installation, and
then select all packages listed.
Accessing Web links
Web links are links to predefined Web pages that are saved in the printer folder.
1 From the Finder, navigate to:
Applications > select your printer folder > Web Links
2 Doubleclick the Web link that you want to visit.
Use To
Customer Support Contact customer support.
Lexmark Software Updates Download and install the latest printer software.
Lexmark Online Visit the Lexmark Web site.
Order Supplies Online Order ink or supplies.
Using the printer software 25
Use To
Printer Registration Register your printer.
Visit Lexmark SmartSolutions
Note: Your printer may not come with these Web links, depending on the features of the printer that you purchased.
Visit the SmartSolutions Web site.
Choose your custom solutions.

Finding and installing optional software

For Windows users
1 Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Navigate to:
Printer Home > select your printer > Support > Online support
4 From the Web site, select your printer and then download the driver.
5 Install additional or optional software.
For Macintosh users
1 From the Finder, navigate to:
Applications > select your printer folder > Web Links > Lexmark Software Updates
2 From the Web site, select your printer and then download the driver.
3 Install additional or optional software.

Updating the printer software

For Windows users
1 Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Select your printer, and then click Product Update.
4 Follow the instructions on the computer screen.
For Macintosh users
1 From the Finder, navigate to:
Applications > select your printer folder > Web Links > Lexmark Software Updates
2 From the Web site, select your printer and then download the driver.
Using the printer software 26

Downloading PCL and PS drivers (Windows only)

Universal Print Drivers (PCL 5 emulation, PCL XL emulation, and PS emulation) can be downloaded from our Web site. You need to search for your printer model to view compatible drivers.

Reinstalling the printer software

When you set up the printer using the installation software CD, all the necessary software was installed. If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when you send a print job, then try uninstalling and reinstalling the printer.

Uninstalling the printer software

For Windows users
1
Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Click the uninstaller.
4 Follow the instructions on the computer screen.
5 Once the uninstall process is complete, restart your computer.
For Macintosh users
1
Close all open applications.
2 From the Finder, navigate to:
Applications > select your printer folder
3 Doubleclick Uninstaller.
4 Follow the instructions on the computer screen.

Installing the printer software

Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall
the current software first.
For Windows users
1
Close all open software programs.
2 Insert the installation software CD.
If the installation dialog screen does not appear after a minute, then launch the CD manually:
a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. c Press Enter, or click OK.
Using the printer software 27
3 Click Install, and then follow the instructions on the computer screen.
For Macintosh users
Note: To take advantage of the full features of your printer, select the custom install option, and then select all
packages listed.
1 Close all open applications.
2 Insert the installation software CD.
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.
3 Double-click the software installer package, and then follow the instructions on the computer screen.
Using the Internet
1
Go to the Lexmark Web site at www.lexmark.com.
2 Navigate to:
SUPPORT & DOWNLOADS > select your printer > select your operating system
3 Download the driver, and then install the printer software.
Note: Updated printer software may be available at http://support.lexmark.com.
Loading paper and original documents 28

Loading paper and original documents

Loading the paper tray

Make sure:
You use paper designed for inkjet printers.
The paper is not used or damaged.
You follow the instructions that came with the specialty media.
The paper does not buckle when you adjust the paper guides.
1 Lift the exit bin, and then pull the tray completely out of the printer.
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2 Move the paper guides to the sides of the tray.
3
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2
4
Loading paper and original documents 29
3 If you are loading legal‑size paper, then squeeze the tab and pull to extend the tray.
1
2
4 Load the paper with the printable side facedown.
5 Adjust the paper guides to rest against the left, right, and bottom edges of the paper.
1
2
3
Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams.
Loading paper and original documents 30
6 Insert the tray.
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Note: If you extended the tray to accommodate legal-size paper, then the tray sticks out from the front of the printer when inserted.
7 Fully extend the exit bin, and then flip out the bin extender to catch the paper as it exits.
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Loading various paper types

Note: Different paper types and sizes should not be loaded together in the paper tray.
Load up to Make sure
300 sheets of plain paper
The paper is designed for use with inkjet printers.
The paper guides rest against the left, right, and bottom edges of the
paper.
Loading paper and original documents 31
Load up to Make sure
100 sheets of coated paper 25 sheets of photo paper 25 sheets of glossy paper
10 envelopes
The paper is loaded with the glossy or printable side facedown. If you are
not sure which side is printable, then see the instructions that came with the paper.
The paper guides rest against the left, right, and bottom edges of the
paper.
You do not touch or scratch the glossy surface of the unprinted paper to
prevent smudges or marks that may affect the quality of your prints.
Notes:
For best results, allow photos to dry at least 24 hours before stacking,
displaying, or storing.
For best results, load more photo paper than needed, but do not
exceed the maximum number of sheets for your paper type.
The envelopes are designed for use with inkjet printers.
The envelopes are loaded with the printable side facedown and the flap
to the left as shown.
You load the envelopes in the center of the tray as indicated by the icon.
Load them all the way to the back of the tray.
You print the envelopes in landscape orientation.
The paper guides rest against the left, right, and bottom edges of the
envelopes.
You select the correct envelope size. Set the left and right margins so that
the envelope text will be correctly positioned on the envelope.
Warning—Potential Damage: Do not use envelopes that have metal clasps, string ties, or metal folding bars.
Notes:
Do not load envelopes with holes, perforations, cutouts, or deep
embossing.
Do not use envelopes that have exposed flap adhesive.
Loading paper and original documents 32
Load up to Make sure
25 sheets of labels
50 transparencies
10 iron-on transfers
You use full label sheets. Partial sheets (with areas exposed by missing
labels) may cause labels to peel off during printing, resulting in a paper jam.
You load A4or lettersize label sheets.
The labels are loaded with the printable side facedown.
The top of the labels feeds into the printer first.
The paper guides rest against the left, right, and bottom edges of the label
sheets.
The transparencies are loaded with the rough side facedown.
You load A4or lettersize transparencies.
You remove any paper backing sheets from the transparencies before
loading.
If the transparencies have a removable strip, then each strip faces down.
The paper guides rest against the left, right, and bottom edges of the
transparencies.
Note: Transparencies require more drying time. Remove each transparency as it exits, and allow it to dry to avoid ink smudging.
You follow the loading instructions that came with the iron-on transfers.
The transfers are loaded with the printable side facedown.
The paper guides rest against the edges of the transfers.
Note: For best results, load transfers one at a time.
25 index cards, photo papers, or postcards
The thickness does not exceed 0.025 inches (0.635 mm).
Photo paper is loaded with the printable side facedown.
You load the photo paper in the center of the tray.
The paper guides rest against the left, right, and bottom edges of the
paper.
Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing.
Loading paper and original documents 33

Saving paper settings

You can adjust the settings for your print and copy jobs to match the paper size and type you have loaded in the printer.
1 From the printer control panel, press .
2 Adjust the settings as needed:
If you want to set the paper size, then navigate to:
Setup >
OK
> Paper Setup > OK > Paper Size > OK > select the default paper size >
OK
If you want to set the paper type, then navigate to:
Setup >
OK
> Paper Setup > OK > Paper Type > OK > select the default paper type >
OK

Loading original documents on the scanner glass

1 Open the scanner cover and place the document facedown on the scanner glass.
2 Close the scanner cover.
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Loading paper and original documents 34

Loading original documents into the ADF

Note: Make sure the paper is below the maximum fill line located on the edge of the paper guide. Overloading the
tray can cause paper jams.
1 Adjust the paper guides on the ADF input tray to the width of the original document.
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SD/MS/xD/MMC
2 Load the original document faceup and top edge first into the ADF until you hear a beep or a sound from the ADF.
You can load the following paper sizes:
Letter
Legal
8 x 10 in.
A4
B5
A5
20 x 25 cm
Executive
Oficio (Mexico)
Folio
Note: Make sure that the paper size loaded matches the paper size setting in the scan options menu.
Loading paper and original documents 35

Using different paper sizes and types

For best results, choose a recommended paper for a print job.

Recommended paper brands

For emails, received faxes, internal documents, and similar print jobs:
Size Recommended paper Weight Set paper type to
Letter PrintWorks 30% Recycled
Multipurpose Paper #00011
A4 UPM Future Multitech
20 lb Plain
80 g/m
2
Plain
For colorful and highcoverage documents:
Size Recommended paper Weight Set paper type to
Letter Georgia Pacific Everyday Ink Jet
and Laser Paper #214305
Hammermill Ultra Premium Laser Print #16600‑0
Note: For best results, set Page Dry Time to Extended.
Georgia Pacific Premium Multipurpose Paper #214306
A4 MReal Data Copy Colour Printing
Note: For best results, set Page Dry Time to Extended.
SOPORCEL Navigator Universal Multifunctional
24 lb ColorLok Certified Plain
24 lb Premium Plain
20 lb Colorlok Certified Plain
90 g/m
80 g/m
2
2
Premium Plain
Premium Plain
For résumés, letterhead documents, and similar print jobs:
Size Recommended paper Weight Set paper type to
Letter Wausau Professional Series Royal
Linen paper, 30% recycled, #WAU74089
24 lb Premium Plain
Loading paper and original documents 36
For photos, brochures, business cards, ironon transfers, window clings, and other specialty print jobs:
Paper and specialty media
Photo Onesided
Photo book pages
Matte brochure Two‑sided Lexmark Matte Brochure Paper Inkjet Matte Brochure
Glossy brochure
Onesided or twosided printing
Recommended paper Set paper type to
TM
Lexmark PerfectFinish
Lexmark Photo Lexmark Photo
Red River Premium Gloss DUO, doublesided glossy photo inkjet paper
Note: To print on both sides of this photo paper, allow the printed side to dry for 24 hours before printing on the other side.
Photo
Red River Zeppelin SemiGloss
Lexmark PerfectFinish Photo
Glossy Photo
Inkjet Glossy Brochure
Paperworks Inkjet 2‑side SemiGloss
P/C:PPPJJ48 and Manufacturer #:JANUSSM8511
Avery specialty
Avery Half‑Fold Greeting Cards for
Inkjet Printers #3265
Business Card
Avery Tri‑Fold Brochures for Inkjet
Printers #8324
Avery Two‑Side Printable Clean Edge
Business cards for Inkjet Printers #8871
Ironon transfer Onesided Avery Tshirt Transfers for Inkjet Printers
#3271
Clear window cling
Micro Format, Inc., Super Color Cling #SP5676
IronOn Transfer
Transparency

Setting the paper size and type

You can adjust the settings for your print and copy jobs to match the paper size and type you have loaded in the printer.
Using the printer control panel
1 From the printer control panel, press .
2 Adjust the settings as needed:
If you want to set the paper size, then navigate to:
OK
Setup >
> Paper Setup > OK > Paper Size > OK > select the paper size you want >
If you want to set the paper type, then navigate to:
Setup >
OK
> Paper setup > OK > Paper Type > OK > select the paper type you want >
OK
OK
Loading paper and original documents 37
Using the printer software
For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click the Paper/Finishing tab, and then select the size or type of paper to use, and the paper source or tray.
4 Click OK.
For Macintosh users
1 With a document open, choose File > Page Setup.
2 From the Page Setup dialog, set the printer, paper size, and orientation.
3 Click OK.
4 From the menu bar, choose File > Print.
5 From the Printer popup menu, choose your printer.
6 From the print options popup menu, choose Quality & Media.
7 From the Paper Type popup menu, choose the type of paper to use.

Setting the page dry time

Using the control panel
1 From the printer control panel, navigate to:
> Setup > OK > Print Mode Setup > OK > Page Dry Time >
2 Press the up or down arrow button to scroll to the dry time setting you want, and then press
Note: The dry time varies depending on the print quality selected for the print job. Select Extended to extend the
dry time for your prints.
Using the printer software
For Windows users
1 Click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Navigate to:
Layout tab > Print on Both Sides (Duplex) area > select a dry time setting
OK
OK
.
Note: Under conditions of high humidity, or if the normal drying time does not allow the ink to dry completely, select Extended.
4 Click OK.
Loading paper and original documents 38
For Macintosh users
1 From the Apple menu, navigate to:
System Preferences > Print & Fax > select your printer
2 Navigate to:
Open Print Queue > Printer Setup > Driver tab
or
Printer Setup > Installable Options
3 From the TwoSided Printing Dry Time popup menu, choose a dry time setting.
Note: Under conditions of high humidity, or if the normal drying time does not allow the ink to dry completely, choose Extended.
4 Click OK or Apply Changes.
Printing 39

Printing

Tips for printing

Make sure the exit bin is fully extended and the bin extender is flipped out.
Use the appropriate paper for your print job.
Select a higher print quality for better prints.
Make sure there is enough ink in the ink cartridges.
Remove each sheet as it is printed when printing photos or when working with specialty media.

Printing basic documents

Printing a document

For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print.
4 Click OK to close any printer software dialogs.
5 Click OK or Print.
For Macintosh users
1
With a document open, choose File > Page Setup.
2 From the Page Setup dialog, set the printer, paper size, and orientation.
3 Click OK.
4 From the menu bar, choose File > Print.
5 From the Printer popup menu, choose your printer.
6 From the print options menu, choose the print quality, the number of copies to print, the type of paper to use, and
how the pages should print.
7 Click Print.
Printing 40

Collating printed copies

When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).
Collated Not collated
Notes:
The collate option is available only when you are printing multiple copies.
To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before
stacking.
For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Navigate to:
Layout tab > Copies area
4 Enter the number of copies that you want to print, and then select Collate.
5 Click OK to close any printer software dialogs.
6 Click OK or Print.
For Macintosh users
1
With a document open, choose File > Page Setup.
2 From the Page Setup dialog, set the printer, paper size, and orientation.
3 Click OK.
4 From the menu bar, choose File > Print.
5 From the Printer popup menu, choose your printer.
6 From the Copies area, enter the number of copies that you want to print, and then select Collated.
7 Click Print.

Changing the print order of pages

For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Navigate to:
Layout tab > Copies area
Printing 41
4 To change the current page order, select the Reverse page order check box.
5 Click OK to close any printer software dialogs.
6 Click OK or Print.
For Macintosh users
1
With a document open, choose File > Page Setup.
2 From the Page Setup dialog, set the printer, paper size, and orientation.
3 Click OK.
4 From the menu bar, choose File > Print.
5 From the Printer popup menu, choose your printer.
6 From the print options pop-up menu, choose Paper Handling.
7 From the Page Order popup menu, choose a page order:
To print the first page first, choose Normal.
To print the last page first, choose Reverse.
8 Click Print.

Printing multiple pages on one sheet

For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Navigate to:
Layout tab > Page Layouts area > select Multiple pages per side (NUp)
4 Select the number of page images to print on each side.
5 Adjust other settings as needed.
6 Click OK to close any printer software dialogs.
7 Click OK or Print.
For Macintosh users
1
With a document open, choose File > Page Setup.
2 From the Page Setup dialog, set the printer, paper size, and orientation.
3 Click OK.
4 From the menu bar, choose File > Print.
5 From the Printer popup menu, choose your printer.
6 From the print options popup menu, choose Layout.
7 From the Pages per Sheet popup menu, choose the number of page images to print on each page.
Printing 42
8 Adjust other settings as needed.
9 Click Print.

Printing documents from a memory card or flash drive

Notes:
The printer reads only one memory device at a time.
Make sure the memory device contains document files that are supported by the printer.
1 Insert a memory card or flash drive.
When the printer detects the memory device, Memory Card Detected or Storage Device Detected appears on the display.
2 If document files are stored on the memory device, then the printer automatically switches to File Print mode.
If document files and image files are stored on the memory device, then press the left or right arrow button to scroll
OK
to Documents, and then press
.
3 Press the up or down arrow button to scroll to the document, and then press
OK
to select the document for printing.
4 From the Print Options menu screen, use the arrow buttons to select your printing options, and then press
necessary.
Note: You may select the number of copies, color mode, print quality, paper settings, and paper‑saving options. You can also enhance sharpness and use separator sheets.
5 Press .

Printing specialty documents

Printing envelopes

For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Navigate to:
Paper/Finishing tab > Paper size list > select your envelope size If no size matches the envelope size, then click Manage Custom Sizes and set a custom size.
OK
, if
4 Navigate to:
Paper type list > select Envelope
5 Navigate to:
Layout tab > Page Orientation area > select an orientation
6 Click OK to close any printer software dialogs.
7 Click OK or Print.
Printing 43
For Macintosh users
1
With a document open, choose File > Page Setup.
2 From the “Format for” popup menu, choose your printer.
3 From the Paper Size popup menu, choose your envelope size.
If no size matches the envelope size, then set a custom size.
4 Select an orientation, and then click OK.
5 From the menu bar, choose File > Print.
6 From the Printer popup menu, choose your printer.
7 Click Print.
Notes:
Most envelopes use landscape orientation.
Make sure the same orientation is also selected in the application.

Printing on labels

Notes:
Make sure the top of the label sheet feeds into the printer first.
Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet.
Make sure the paper guide or paper guides rest against the edges of the label sheet.
Use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to peel off during
printing, resulting in a paper jam.
For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Navigate to:
Paper/Finishing tab > Manage Custom Sizes > New
4 Type a name and adjust the settings as needed to create a custom size, and then click OK.
5 Navigate to:
Paper type list > select the created custom type
6 Click OK to close any printer software dialogs.
7 Click OK or Print.
For Macintosh users
1
With a document open, choose File > Page Setup.
2 From the “Format for” popup menu, choose your printer.
Printing 44
3 From the Paper Size pop‑up menu, choose your paper size.
If no paper size matches the label sheet size, then set a custom size.
4 Select an orientation, and then click OK.
5 From the menu bar, choose File > Print.
6 From the Printer popup menu, choose your printer.
7 From the print options popup menu, choose Quality & Media.
8 From the Paper Type popup menu, choose Labels.
9 From the Print Quality menu, choose a print quality other than Quick Print or Draft.
10 Click Print.
Printing on customsize paper
For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Navigate to:
Paper/Finishing tab > Manage Custom Sizes > New
4 Type a name and adjust the settings as needed to create a custom size, and then click OK.
5 Click Close, and then click OK to close any printer software dialogs.
6 Click OK or Print.
For Macintosh users
1
With a document open, choose File > Page Setup.
2 From the “Format for” popup menu, choose your printer.
3 From the Paper Size popup menu, choose Manage Custom Sizes.
4 Adjust the settings as needed to create a custom size, and then click OK.
5 Click OK.
6 From the menu bar, choose File > Print.
7 From the printer popup menu, choose your printer.
8 Click Print.
Printing 45

Working with photos

Supported memory cards and file types

Memory card File type
Secure Digital (SD)
Secure Digital High Capacity (SDHC)
Micro Secure Digital (with adapter) (Micro SD)
Mini Secure Digital (with adapter) (Mini SD)
MultiMedia Card (MMC)
Reduced Size MultiMedia Card (with adapter) (RSMMC)
MultiMedia Card mobile (with adapter) (MMCmobile)
Memory Stick
Memory Stick PRO
Memory Stick Duo (with adapter)
Memory Stick PRO Duo (with adapter)
xDPicture Card
xDPicture Card (Type H)
xDPicture Card (Type M)
Documents:
.pdf (Adobe Portable Document Format)
Images:
.jpg, .jpeg, .jpe (Joint Photographic Experts Group)
.tiff, .tif (Tagged Image File Format)
Printing 46

Using a memory card or flash drive with the printer

Insert a memory card into the card slot or a flash drive into the USB port.
Inserting a memory card Inserting a flash drive
FLASH DRIVE
Notes:
Insert the card with the brand name label facing up.
Make sure any arrows on the card point toward the printer.
If necessary, connect the memory card to the adapter that
came with it.
Make sure that the memory card inserted is supported by the
printer. For more information, see “Supported memory cards and file types” on page 45.
The card reader light comes on when a memory card is inserted
and blinks when a memory card is being accessed.
Warning—Potential Damage: Do not touch any cables, ports, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur.
Notes:
The flash drive uses the same port that is used
for a PictBridge camera cable.
An adapter may be necessary if your flash drive
does not fit directly into the port.
Follow the instructions on the printer display or select from available options.
Notes:
If the printer does not recognize the memory device, then remove and reinsert it.
The printer reads only one memory device at a time.
Printing 47

Printing photos from a memory card or flash drive

1 Load photo paper.
2 Insert a memory card, flash drive, or digital camera set to mass storage mode.
If image files and document files are stored in the memory device, then press the left or right arrow button to select
OK
Photos, and then press
Note: Only files with supported file types will be shown.
.
3 Use the up or down arrow button to select a photo printing option, and then press
OK
.
Select and Print allows you to choose a layout, the number of photos per page, paper settings, photo
size, photo quality, and to sharpen the quality of graphics.
Print Photos allows you to print all photos, selected photos by photo range, and print photos using
predefined photo size templates.
4 To adjust the print settings, press the up or down arrow button to scroll to the option you want to set, and then
press the left or right arrow button to scroll to the setting you want. If necessary, press
OK
to make a selection.
5 Press .
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.

Printing photos from a PictBridge-enabled digital camera

PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer.
1 Insert one end of the USB cable into the camera.
Note: Use only the USB cable that came with the camera.
2 Insert the other end of the cable into the PictBridge port on the front of the printer.
Notes:
Make sure that the digital camera is set to the correct USB mode. If the camera USB selection is incorrect,
then the camera is detected as a flash drive, or an error message is displayed on the printer control panel. For more information, see the documentation that came with the camera.
The printer reads only one memory device at a time.
Printing 48
Warning—Potential Damage: Do not touch any open connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur.
3 If the PictBridge connection is successful, then the following message appears on the display: Use PictBridge
Device to choose and print photos. Press OK to select printer default settings.
4 If you want to change the default print settings:
a Press
OK
to access the PictBridge menu.
b Press the arrow buttons to select the paper source, paper setup, photo size, number of photos per page and
OK
print quality. You can also enhance the quality of graphics. Press
each time you make a selection.
Note: The printer will use the default print settings unless you change the print settings from the camera.
5 See the documentation that came with the camera to begin printing.
Note: If you insert the USB cable of the PictBridgeenabled camera while the printer is performing another job, then
wait for the job to finish before printing from the camera.

Printing on both sides of the paper (duplexing)

Printing on both sides of the paper (duplexing) automatically

The automatic duplex unit supports A4, A5, letter, legal, statement, and executivesize paper.
Notes:
Other paper sizes may be supported.
Two-sided printing is not supported on envelopes, card stock, or photo paper.
Do not remove the page until printing is finished.
For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Navigate to:
Layout tab > Print on Both Sides (Duplex) area > select Print on both sides
4 Click OK to close any printer software dialogs.
5 Click OK or Print.
To return to single-sided printing, repeat steps 1 and 2, and then navigate to:
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Layout tab > Print on Both Sides (Duplex) area > select Print on one side only
For Macintosh users
1
With a document open, choose File > Page Setup.
2 From the Page Setup dialog, set the printer, paper size, and orientation.
3 Click OK.
4 From the menu bar, choose File > Print.
5 From the Printer popup menu, choose your printer.
6 From the print options popup menu, choose Quality & Media.
7 From the Paper Type popup menu, choose Plain Paper.
8 From the print options popup menu, choose Layout.
9 From the TwoSided popup menu, choose Long‑Edge binding or Short‑Edge binding.
For LongEdge binding, pages are bound along the long edge of the page (left edge for portrait, top edge for
landscape).
Portrait Landscape
2
1
1
2
For ShortEdge binding, pages are bound along the short edge of the page (top edge for portrait, left edge for
landscape).
Portrait Landscape
10 Click Print.
Printing 50

Setting the duplex printing dry time

Using the control panel
1 From the printer control panel, navigate to:
> Setup > OK > Print Mode Setup > OK > Page Dry Time >
OK
2 Press the up or down arrow button to scroll to the dry time setting you want, and then press
Note: The dry time varies depending on the print quality selected for the print job. Select Extended to extend the
dry time for your prints.
OK
.
Using the printer software
For Windows users
1 Click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Navigate to:
Layout tab > Print on Both Sides (Duplex) area > select a dry time setting
Note: Under conditions of high humidity, or if the normal drying time does not allow the ink to dry completely, select Extended.
4 Click OK.
For Macintosh users
1 From the Apple menu, navigate to:
System Preferences > Print & Fax > select your printer
2 Navigate to:
Open Print Queue > Printer Setup > Driver tab
or
Printer Setup > Installable Options
3 From the TwoSided Printing Dry Time popup menu, choose a dry time setting.
Note: Under conditions of high humidity, or if the normal drying time does not allow the ink to dry completely, choose Extended.
4 Click OK or Apply Changes.
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Managing print jobs

Finding the print queue for your printer

A print queue represents the printer that is connected to your computer. The print queue name is usually the printer model or the printer nickname assigned when installing or adding the printer.
Note: Several print queues may appear in the list depending on how the printer is connected (USB, Ethernet, wireless). Make sure you know how your printer is connected to the computer to be able to select the correct print queue.
For Windows users
1
Open the printers folder.
a Click , or click Start and then click Run. b In the Start Search or Run box, type control printers. c Press Enter, or click OK.
2 Find the print queue for your printer (Network or USB).
3 If the print queue is not in the list, then create a new print queue.
For Macintosh users
1
From the Apple menu, navigate to:
System Preferences > Print & Fax > the print queue for your printer
2 If the print queue is not in the list, then create a new print queue.
Creating a print queue
For Windows users
1 From the Printer Tasks area, click Add a Printer.
2 Follow the instructions on the computer screen.
For more information, see the documentation that came with your operating system.
For Macintosh users
1 From the Print & Fax area, click +.
2 If necessary, click the Default or Default Browser tab.
3 Select your printer from the list.
Note: Printers connected to the network or locally through a USB cable may have the same default printer
name. If necessary, use the Name field to rename the printer.
4 Click Add.
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Setting your printer as the default printer

Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer.
To set the default printer:
For Windows users
1
Click , or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printers folder opens.
4 Rightclick the printer, and then select Set as Default Printer.
For Macintosh users
1
From the Apple menu, navigate to:
System Preferences > Print & Fax
2 Select the printer from the Default Printer popup menu, or select the printer and click Make Default.

Changing the default printing mode

To conserve ink, you can change the default printing mode for all print jobs to Draft or Quick Print. It uses less ink and is recommended for printing text-only documents. If you need to change to a different print mode to print photos or other high-quality documents, then you can select a different mode from the Print dialog before sending the print job.
For Windows users
1
With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Navigate to:
Quality tab > select a print quality > OK
For Macintosh users
1
With a document open, choose File > Print.
2 From the printer popup menu, choose your printer.
3 From the print options pop-up menu, choose Quality & Media.
4 From the Print Quality popup menu, choose a print quality.
5 Click OK.
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Pausing print jobs

For Windows users
1
Click , or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printers folder opens.
4 Rightclick the printer, and then select Open or See what's printing.
5 Pause the print job:
If you want to pause a particular print job, then rightclick the document name, and then select Pause.
If you want to pause all print jobs in the queue, then click Printer, and then select Pause Printing.
For Macintosh users
1
Click the printer icon on the Dock. The print queue dialog appears.
2 Pause the print job:
If you want to pause a particular print job, then choose the document name, and then click Hold.
If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs.

Resuming print jobs

For Windows users
1
Click , or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printers folder opens.
4 Rightclick the printer, and then select Open or See what's printing.
5 Resume the print job:
If you want to resume a particular print job, then rightclick the document name, and then select Resume or
Restart.
If you want to resume all print jobs in the queue, then click Printer, and then clear the selection for Pause
Printing.
For Macintosh users
1
From the Apple menu, navigate to:
System Preferences > Print & Fax > select your printer
2 Click Open Print Queue or Set Up Printers.
The print queue dialog appears.
Printing 54
3 Resume the print job:
If you want to resume a particular print job, then choose the document name, and then click Resume.
If you want to resume all print jobs in the queue, then click Resume Printer or Start Jobs.

Canceling print jobs

To cancel a print job from the printer control panel, press . To cancel a print job from the computer, do the following:
For Windows users
1
Click , or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printers folder opens.
4 Rightclick the printer, and then select Open or See what's printing.
5 Cancel the print job:
If you want to cancel a particular print job, then rightclick the document name, and then select Cancel.
If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents.
For Macintosh users
1
Click the printer icon on the Dock. The print queue dialog appears.
2 Choose the job you want to cancel, and then click Delete.

Printing from a mobile device

What is LexPrint?

LexPrint is a free application that lets you print easily from your iPad, iPhone, or iPod touch using any Lexmark printer connected to the same wireless network. It lets you print Web pages, photos from the photo album, or photos you recently captured using the camera of your mobile device, depending on its features. You can also customize print settings from your mobile device.
Depending on your Lexmark printer model, you may need to download the LexPrint Listener application from our Web site at www.lexmark.com/lexprint.
Printing 55

Supported printers

LexPrint enables your mobile device to communicate with Lexmark printers found on the same network.
For select printer models that support Direct Image and Zeroconf or Bonjour, you can print directly from your mobile
device to the printer without using LexPrint Listener. To check if your printer model supports these features, visit www.lexmark.com/lexprint.
For other Lexmark printers, your mobile device can send print jobs to your printer as long as the printer software
and LexPrint Listener are installed on the computer where the printer is connected.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.
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Copying

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Use the ADF for multiplepage documents. Note: The ADF is available only in select models. If you
purchased a printer without an ADF, then load original documents or photos on the scanner glass.
Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
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Tips for copying

Make sure the exit bin is fully extended and the bin extender is flipped out.
Use the ADF when scanning twosided pages if your printer supports duplex scanning and the ADF supports the
original document size.
Use the scanner glass when scanning two‑sided pages if your printer does not support duplex scanning or the ADF
does not support the original document size.
When using the ADF, adjust the paper guides on the ADF to the width of the original document.
To easily retrieve a document after copying or scanning, lift the ADF input tray.
When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned image.
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.
When the document to be copied is in place with the settings you want, press to start copying.

Making copies

1 Load paper.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
3 From the printer control panel, navigate to:
> Copy > OK > Copies
4 Press the left or right arrow button to select the number of copies.
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5 From the Copy menu screen, press the up or down arrow button to scroll to the option you want to set, and then
OK
press the left or right arrow button to scroll to the setting you want. If necessary, press
to make a selection.
6 Select the copy mode:
Press to switch to color mode.
Press to switch to blackandwhite mode.
When you select color or blackonly printing, the light that corresponds to your choice comes on.
7 Press .
Note: The selected copy settings are reset to the factory default after two minutes of printer inactivity.

Copying an ID card

1 Load plain A4or lettersize paper.
2 From the printer control panel, navigate to:
> Copy > OK > ID Card Copy
3 Press , and then load the front side of the ID card facedown at the placement corner of the scanner glass.
4 Press .
5 When prompted to copy the back side of the ID card, press the left or right arrow button to scroll to Yes, and then
OK
press
.
6 Load the back side of the ID card facedown at the placement corner of the scanner glass, and then press .

Enlarging or reducing images

1 Load paper.
2 Load the original document facedown on the scanner glass.
3 From the printer control panel, navigate to:
> Copy > OK > Scale
4 Press the left or right arrow button to scroll to the Scale setting you want.
Notes:
If you select Custom %, then press
percent value. Press
OK
to save the setting.
If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print
a borderless copy on the paper size that you selected. For best results with this setting, use photo paper and set the paper type to Photo.
If you select Fit to Page, then the printer scales the document or photo proportionately to fit a single page.
OK
, and then press the left or right arrow button to select a custom
5 Press .
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Adjusting copy quality

1 Load paper.
2 Load the original document faceup into the ADF or facedown on the scanner glass.
3 From the printer control panel, navigate to:
> Copy > OK > Quality
4 Press the left or right arrow button to set the copy quality.
5 Press .

Making a copy lighter or darker

1 Load paper.
2 Load the original document faceup into the ADF or facedown on the scanner glass.
3 From the printer control panel, navigate to:
> Copy > OK > Darkness
4 Press the left or right arrow button to adjust the darkness of your prints.
Pressing the left arrow button makes the copy lighter.
Pressing the right arrow button makes the copy darker.
5 Press .

Collating copies using the printer control panel

If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).
Collated Not collated
1 Load paper.
2 Load the original document faceup into the ADF or facedown on the scanner glass.
3 From the printer control panel, navigate to:
> Copy > OK > Copies
4 Press the left or right arrow button to select the number of copies.
5 Press the up or down arrow button until Collate appears.
6 Press the left or right arrow button to scroll to On, and then press .
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Placing separator sheets between copies

A separator sheet is a sheet of paper placed between pages, copies, or jobs based on the setting selected. This feature is useful when printing transparencies.
1 Load paper.
2 Load the original document faceup into the ADF or facedown on the scanner glass.
3 From the printer control panel, navigate to:
> Copy > OK > Separator Sheets
Note: Collate must be set to On for the separator sheets to be placed between copies. If Collate is set to Off,
then the separator sheets are added at the end of the print job.
4 Press the left or right arrow button to select a separator sheet setting, and then press .

Copying multiple pages on one sheet

You can copy multiple pages on one sheet by printing smaller images of each page. For example, you can condense a 20page document into five pages if you use this setting to print four page images per sheet.
1 Load paper.
2 Load the original document faceup into the ADF or facedown on the scanner glass.
3 From the printer control panel, navigate to:
> Copy > OK > Pages per Side
4 Press the left or right arrow button to select the paper orientation and the number of pages that you want to copy
on a sheet of paper. You may print up to four page images on one sheet.
5 Press .

Placing an overlay message on each page

1 Load paper.
2 Load the original document faceup into the ADF or facedown on the scanner glass.
3 From the printer control panel, navigate to:
> Copy > OK > Overlay
4 Press the left or right arrow button to select an overlay setting.
Note: For select printer models with a keypad, use the keypad to enter a custom text overlay, and then press
OK
.
5 Press .
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Removing the background of a copy

The Background Removal feature adjusts the amount of background visible on a copy.
1 Load paper.
2 Load the original document faceup into the ADF or facedown on the scanner glass.
3 From the printer control panel, navigate to:
> Copy > OK > Background Removal
4 Press the left or right arrow button to select the amount of background removal.
5 Press .

Making a duplex copy

Making a duplex (twosided) copy automatically
The automatic duplex unit supports A4-, A5-, letter-, legal-, statement-, and executive-size paper. If you need to make twosided copies using other paper sizes, then see the instructions for making a twosided copy manually.
Note: You cannot make twosided copies on envelopes, card stock, or photo paper.
1 Load paper.
2 Load the original document faceup into the ADF or facedown on the scanner glass.
3 From the printer control panel, navigate to:
> Copy > OK > 2Sided Copies
4 Press the left or right arrow button to select a twosided copying option:
If you are copying a onesided document, then press the arrow buttons to scroll to 1sided to 2sided.
If you want to specify the page orientation and layout of the original document and the copy, then press the
arrow buttons to scroll to Advanced. Press reach the Copy menu screen.
Notes:
For long-edged binding, pages are bound along the long edge of the page (left edge for portrait orientation
and top edge for landscape orientation).
For short-edged binding, pages are bound along the short edge of the page (top edge for portrait orientation
and left edge for landscape orientation).
OK
every time you make a selection, and then press until you
5 Press , and then follow the instructions on the display.
Making a duplex (twosided) copy manually
1 Load paper.
2 Load the original document faceup into the ADF or facedown on the scanner glass.
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3 From the printer control panel, navigate to:
> Copy > OK > Copies
4 Press the left or right arrow button to select the number of copies.
5 From the Copy menu screen, press the up or down arrow button to scroll to the option you want to set, and then
OK
press the left or right arrow button to scroll to the setting you want. If necessary, press
to make a selection.
6 Select the copy mode:
Press to switch to color mode.
Press to switch to blackandwhite mode.
When you select color or blackonly printing, the light that corresponds to your choice comes on.
7 Press to print on one side of the paper.
8 Load the next page of the document.
If you are copying a one‑sided document, then load the next page faceup into the ADF or facedown on the
scanner glass.
If you are copying a two‑sided document, then flip the original document, and then reload it faceup into the
ADF or facedown on the scanner glass.
9 Remove the paper from the exit bin, and then reload the paper to print the other side of the document.
Make sure the paper is loaded with the printable side facedown.
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10 When prompted to confirm the paper settings, press the left or right arrow button to scroll to Yes, and then press
OK
.
11 Press .

Canceling copy jobs

To cancel a copy job, press .
Scanning stops and the printer returns to the previous menu.
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Scanning

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Use the ADF for multiplepage documents. Note: The ADF is available only in select models. If you
purchased a printer without an ADF, then load original documents or photos on the scanner glass.
Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
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Tips for scanning

Use the ADF when scanning two‑sided pages if your printer supports duplex scanning and the ADF supports the
original document size.
Use the scanner glass when scanning two‑sided pages if your printer does not support duplex scanning or the ADF
does not support the original document size.
When using the ADF, adjust the paper guides on the ADF to the width of the original document.
To easily retrieve a document after copying or scanning, lift the ADF input tray.
When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned image.
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.
When the document to be scanned is in place with the settings you want, press to start scanning.

Scanning to a local computer

1 Load the original document faceup into the ADF or facedown on the scanner glass.
2 From the printer control panel, navigate to:
> Scan > OK > Computer > USBConnected Computer >
The USBconnected computer will receive the scan by default.
OK
Note: Make sure the scan software is installed on the destination computer.
Scanning 63
3 Press the up or down arrow button to scroll to the scan option you want to set, and then press the left or right
arrow button to scroll to the setting you want.
OK
Set the color, quality, original image size, and other scan options. If necessary, press selection.
each time you make a
4 Press .

Scanning to a network computer

1 Load the original document faceup into the ADF or facedown on the scanner glass.
2 From the printer control panel, navigate to:
> Scan > OK > Computer
3 Press the left or right arrow button to manually select the name of the destination computer, and then press
Notes:
You may be prompted to enter a PIN if the computer requires it.
To assign a computer name and a PIN to the computer, see the Help for the printer software associated with
your operating system.
4 Press the up or down arrow button to scroll to the scan option you want to set, and then press the left or right
arrow button to scroll to the setting you want.
OK
Set the color, quality, original image size, and other scan options. If necessary, press selection.
each time you make a
5 Press .
Note: For Macintosh users, you may need to enable scanning to your computer through Image Capture to scan
documents using a network printer and save the scan output.

Scanning to a flash drive or memory card

Notes:
Some features are available only in select printer models.
Make sure your flash drive or memory card is not writeprotected.
OK
.
1 Load the original document faceup into the ADF or facedown on the scanner glass.
2 From the printer control panel navigate to:
> Scan > OK > Memory Device
3 Insert the flash drive or memory card, and then press
Note: The printer reads only one memory device at a time.
OK
.
Scanning 64
4 Press the up or down arrow button to scroll to the scan option you want to set, and then press the left or right
arrow button to scroll to the setting you want.
OK
Set the color, quality, original image size, and other scan options. If necessary, press selection.
each time you make a
5 Press .
Follow the instructions on the printer display.

Scanning photos for editing

For Windows users
1 Load photo or photos facedown on the scanner glass.
2 Click or Start.
3 Click All Programs or Programs, and then select the printer program folder from the list.
4 Navigate to:
Printer Home > select your printer > Scan
If you want to scan a single photo, or multiple photos as a single image, then select Single photo.
If you want to scan multiple photos at once and save them as separate images, then select Multiple photos.
Note: Allow at least 1/4 inch of space between photos if you want to scan multiple photos at once and save them as separate images.
Scanning starts and the scan progress dialog appears.
5 Save the photo or photos, and open them in a photo editing application to edit.
For Macintosh users
1 Load photo or photos facedown on the scanner glass.
2 From the Applications folder in the Finder, launch the application you want to use.
Note: Use any application that supports your printer and lets you work with photos, such as Image Capture.
3 From the list of devices, select your printer.
Note: For information on finding the list of devices, check the documentation that came with the application or
search for Scanning an image in the Search field of the Help menu.
4 Adjust the scan settings as needed.
?
If applicable, click
on the preview dialog for more information.
5 Start the scan job.
6 Save the scanned image, and then edit it using a photo editing application.
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Scanning documents for editing

An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned. In order for this to work, you must have an OCR application stored on a local or network computer and you must be able to select it from the list of applications when you set up the scan.
When selecting settings for the scan, select to scan to the local computer or network computer where the OCR is installed.
For Windows users
1 Load the original document faceup into the ADF or facedown on the scanner glass.
2 Click or Start.
3 Click All Programs or Programs, and then select the printer program folder from the list.
4 Navigate to:
Printer Home > select your printer > Scan > Document
Scanning starts and the scan progress dialog appears.
5 When the scan is finished, save the document.
The file will be converted into a format that can be edited.
6 Open the document in the appropriate application to edit it.
For Macintosh users
1 Load the original document faceup into the ADF or facedown on the scanner glass.
2 From the Applications folder in the Finder, launch the application you want to use.
Notes:
Use any application that supports your printer and lets you work with the OCR software, ABBYY FineReader.
If the OCR software is missing, then insert the installation software CD. Reinstall the printer software using
the custom install option so you can manually select all of the packages listed.
3 From the list of devices, select your printer.
Note: For information on finding the list of devices, check the documentation that came with the application or
search for Scanning an image in the Search field of the Help menu.
4 Adjust the scan settings as needed.
If applicable, click
?
on the preview dialog for more information.
5 Set the OCR software as the scan destination, and then start the scan job.
6 If necessary, select the format to which you want to convert the file.
7 Save the file.
Note: Depending on your settings, the file may open immediately in the appropriate application so you can start
editing.
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Scanning directly to email using the printer software
Make sure you have set up your email settings before proceeding. For more information, see the section on e‑mailing in the User’s Guide.
For Windows users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 Click or Start.
3 Click All Programs or Programs, and then select the printer program folder from the list.
4 Navigate to:
Printer Home > select your printer > Scan
5 Select Email photo, Email document, or Email PDF.
Note: You can select Email document only if an OCR application is stored on your computer.
Scanning starts and the scan progress dialog appears. When the scan is finished, a new email message is created with the scanned document automatically attached.
6 Compose your email message.
Note: If your e-mail program does not open automatically, then you can scan the document to the computer and
then send it through e-mail as an attachment.
For Macintosh users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the Applications folder in the Finder, launch the application you want to use.
Note: Use any application that supports both your printer and an emailing option, such as Image Capture.
3 From the list of devices, select your printer.
Note: For information on finding the list of devices, check the documentation that came with the application, or
search for Scanning an image in the Search field of the Help menu.
4 Adjust the scan settings as needed.
?
If applicable, click
5 Set the email application as the scan destination, and then start the scan job.
6 Compose your email message.
on the preview dialog for more information.

Scanning to a PDF

For Windows users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 Click or Start.
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3 Click All Programs or Programs, and then select the printer program folder from the list.
4 Navigate to:
Printer Home > select your printer > Scan > PDF
Scanning starts and the scan progress dialog appears.
5 Save the document as a PDF.
For Macintosh users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the Applications folder in the Finder, launch the application you want to use.
Note: Use any application that supports your printer.
3 From the list of devices, select your printer.
Note: For information on finding the list of devices, check the documentation that came with the application or
search for Scanning an image in the Search field of the Help menu.
4 Adjust the scan settings as needed.
?
If applicable, click
5 Set the application that supports the PDF format as the scan destination, and then start the scan job.
6 Save the document as a PDF.
on the preview dialog for more information.

Scanning FAQ

How can I improve the quality of a scan?

Make sure your original documents are in good condition.
Make sure the application that receives the scanned document is appropriate. For example, if you are scanning a
photo to edit it, then make sure you choose a photo editing application to receive the scan. If you are scanning a document to edit the text, then make sure you choose an OCR application.
Use a high resolution.

How do I scan in black and white?

Color is the default for all scans. To scan in black and white, press on the printer control panel.

Why am I being asked for a PIN?

PINs are a security measure used to restrict the scanned information from going into certain locations, or to keep what is being scanned from being seen or used by others. You may be prompted to enter a PIN if the network computer you are scanning to requires one.
To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating system.
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Canceling scan jobs

Press on the printer control panel, or click Cancel on the computer screen.
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E-mailing

You can use your printer to send e-mail to one or more recipients without using a computer provided you have set up the scan to e-mail task through shortcuts. For more information, see the section on shortcuts in the User's Guide.
Before you can send e-mail using the printer control panel, you must first configure the network connection and e-mail settings of your printer.

Setting up the printer to e-mail

Setting up the e-mail function

For Windows users
1
Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Navigate to:
Printer Home > select your printer > Settings > Set up the printer to email
The Email Setup Wizard opens.
4 Follow the instructions on the computer screen.
For Macintosh users
1
From the Finder, navigate to:
Applications > select your printer folder > Printer Settings > Email
2 Follow the instructions on the computer screen, and then click Save Settings.
Configuring email settings
1 Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2 Click Settings > E-mail/FTP Settings > E-mail Settings.
3 Fill in the fields with the appropriate information.
4 Click Submit.
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Creating an e-mail contact list

Creating an email contact list using the computer
For Windows users
1
Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Navigate to:
Printer Home > select your printer > Fax > Edit contact list > Select from Phone Book
4 From the Phone Book field, choose a phone book.
You can choose any mail client phone book where you store email addresses.
5 Select the contact that you want to add, and then click Add to or change list to import the contact.
6 Click OK.
For Macintosh users
1
From the Finder, navigate to:
Applications > select your printer folder
2 Doubleclick Printer Settings.
3 Navigate to:
Contacts tab > Individuals tab
4 Click to open the Address Book.
Note: To add contacts, you need to import contacts from the Address Book on your Macintosh computer. If the
contact is not in the Mac Address Book, then first add the contact to the address book and then import it.
5 From the Address Book, click and drag the contacts that you want to add to the Contacts list.
?
For more information, click Help or
to view the help information for the fax software.
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Sending e-mail

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Use the ADF for multiplepage documents. Note: The ADF is available only in select models. If you
purchased a printer without an ADF, then load original documents or photos on the scanner glass.
Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
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Tips for emailing
Make sure to enter your email account information and set up the SMTP server before sending an email.
Make sure the printer is connected to an Ethernet or wireless network before sending an email.
If necessary, make sure the network is connected to the Internet for the printer to communicate with the SMTP server. If the printer cannot connect to the Internet, then contact your system support person.
The printer supports only one active network connection (Ethernet or wireless) at a time.
Add contacts to your address book. When sending an e‑mail, you can just select contacts from your address book
instead of typing their email addresses repeatedly.
Use the ADF when scanning two‑sided pages if your printer supports duplex scanning and the ADF supports the
original document size.
Use the scanner glass when scanning two‑sided pages if your printer does not support duplex scanning or the ADF
does not support the original document size.
When using the ADF, adjust the paper guides on the ADF to the width of the original document.
To easily retrieve a document after copying or scanning, lift the ADF input tray.
When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned image.
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.
When the document to be e-mailed is in place with the settings you want, press to start scanning.
Canceling an email
To cancel an email, press .
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Faxing

CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ11) cord provided
with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.

Setting up the printer to fax

Scenario 1: Standard telephone line

Setup 1: Printer is connected to a dedicated fax line
To connect:
Connect the cable from the wall jack to the
Tips for this setup:
You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off).
If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any number of rings
that you want.
port of the printer.
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Setup 2: Printer is sharing the line with an answering machine
Connected to the same telephone wall jack
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To connect:
1 Connect the cable from the wall jack to the port of the printer.
2 Remove the protective plug from the port of the printer, and then connect the answering machine to the port.
Connected to different wall jacks
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To connect:
Connect the cable from the wall jack to the
Tips for this setup:
port of the printer.
If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically
(Auto Answer On).
Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks
up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.
If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the
correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.
Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service
02
To connect:
1 Connect the cable from the wall jack to the port of the printer.
2 Remove the protective plug from the port of the printer, and then connect the telephone to the port.
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Tips for this setup:
This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make
sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.
If you have only one telephone number on your line, then you need to set the printer to receive faxes manually
(Auto Answer Off). When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the telephone
to receive the fax.
You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice
mail service when you are expecting a fax. This setting works best if you are using voice mail more often than fax.

Scenario 2: Digital Subscriber Line (DSL)

A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access.
To minimize interference between the two channels and ensure a quality connection, you need to install a DSL filter for the analog devices (fax machine, telephone, answering machine) in your network. Interference causes noise and static on the telephone, failed and poor quality faxes for the printer, and slow Internet connection on your computer.
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To install a filter for the printer:
1 Connect the line port of the DSL filter to the wall jack.
2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL filter.
3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter.
4 To connect a telephone to the printer, remove the protective plug from the port of the printer and then connect
the telephone to the port.

Scenario 3: VoIP telephone service

To connect:
1
Connect one end of a telephone cable to the port of the printer.
2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter.
The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port.
3 Remove the protective plug from the port of the printer, and then connect the telephone to the port.
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Tips for this setup:
To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active.
If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer into the
second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line 1 or Phone Port, and then plug the printer and telephone into the splitter.
Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone.

Scenario 4: Digital telephone service through a cable provider

Setup 1: Printer is connected directly to a cable modem
Follow this setup if you normally connect your telephone to a cable modem.
To connect:
1 Connect one end of a telephone cable to the port of the printer.
2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem.
The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your cable provider if you want to activate the second phone port.
3 Remove the protective plug from the port of the printer, and then connect the telephone to the port.
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Tips for this setup:
To make sure that the phone port on the cable modem is active, plug an analog telephone into the phone port, and
then listen for a dial tone. If you hear a dial tone, then the port is active.
If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer into the
second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line 1 or Phone Port , and then plug the printer and telephone into the splitter.
Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone.
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house
Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem. Your cable telephone service comes from the wall jacks.
To connect:
1 Connect the cable from the wall jack to the port of the printer.
2 Remove the protective plug from the port of the printer, and then connect the telephone to the port.
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Scenario 5: Countryor regionspecific setup
Different countries or regions have different types of telephone wall jacks. The standard wall jack adopted by most countries or regions is the Registered Jack-11 (RJ-11). You need to have an RJ11 plug, or a telephone cable that has an RJ11 connector, so you can connect a device to an RJ11 wall jack.
The fax ports on the back of the printer and the telephone cable that comes with the printer have RJ11 connectors. If you have a different type of connector in your country or region, then you may need to use an RJ11 adapter.
Connecting the printer to a nonRJ‑11 wall jack
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To connect:
1 Connect one end of a telephone cable to the port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
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3 If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device
has a nonRJ 11 connector, then connect it directly to the wall jack.
Notes:
Do not remove the wrap plug from the port of the printer.
The printer may not come with an RJ-11 adapter in your country or region.
If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the
port of the printer.
Connecting the printer in countries or regions that use serial connection
In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone or answering machine into the
Austria Germany Portugal
Belgium Ireland Spain
Denmark Italy Sweden
France Netherlands Switzerland
Finland Norway United Kingdom
Warning—Potential Damage: If your country or region is on the list, then do not remove the wrap plug from the port of the printer. It is necessary for the proper functioning of the devices on the telephone line.
port of the printer. This is called serial connection.
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To connect:
Connect the cable from the wall jack to the
port of the printer.
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.
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Connect the printer to any of the N ports.
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To connect:
1 Connect one end of a telephone cable to the port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as
shown.

Entering your user information

Your user information includes your name or your company name, your fax number (which is your telephone number, unless you have a dedicated fax telephone line), and the time and date on your fax machine when a transmission is made. This information appears in the header and footer of the faxes that you send.
In some countries, you cannot send a fax without this information. Some fax machines block faxes without sender information, so make sure that you enter this information in your printer.
Setting the fax header
1
From the printer control panel, navigate to:
> Setup > OK > Fax Setup > OK > Dialing and Sending > OK > Fax Name >
2 Enter your name or your company name, and then press
OK
.
To change a character, press the left arrow button.
To add a space, press the number 0.
OK
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OK
OK
.
.
3 Press the arrow buttons to scroll to Fax Number, and then press
4 Enter your fax number or your telephone number, and then press
Setting the fax footer
From the printer control panel, navigate to:
> Setup > OK > Fax Setup > OK > Ringing and Answering > OK > Fax Footer > OK > On >
OK
Setting the date and time
1
From the printer control panel, navigate to:
> Setup > OK > Device Setup > OK > Date/Time >
2 Enter the date, and then press
3 Enter the time, and then press
OK
OK
.
.
OK

Configuring the fax settings

You can configure the fax settings through the printer control panel or the computer through the Printer Setup Utility. If you configure the fax settings through the printer control panel, then the Printer Setup Utility imports those settings. The changes appear the next time you launch the Printer Setup Utility. The printer also saves the settings that you choose in the utility, unless you set the printer to block changes made from the computer.

Configuring fax settings using the printer control panel

1 From the printer control panel, navigate to:
> Setup > OK > Fax Setup >
2 Configure the fax settings using the selections in the menu:
From here You can
Address Book Set up, view, or print the Address Book.
Reports
OK
Print activity logs. Activity logs let you view the sent and received
fax history of your printer.
Print confirmation pages or transmission reports. These reports
let you know if the faxes that you send are sent successfully.
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From here You can
Ringing and Answering
2Sided Faxes
Dialing and Sending
Set the printer to receive faxes automatically or manually. Turn
Auto Answer to On or Off.
Adjust the ringing volume.
Set the number of rings. This is important if you choose to receive
faxes automatically (Auto Answer On).
Set the distinctive ring. If you subscribe to the distinctive ring
feature on your telephone line, then set the correct pattern for the printer in this menu.
Enable fax forwarding.
Set a manual answer code. This is the code you press to receive
faxes manually.
Set the Caller ID pattern that you want. Some countries or
regions have multiple patterns.
Set the printer to fit incoming faxes into a page when printing.
Set the fax footer.
Set the printer to print incoming faxes on both sides of the paper.
Set your fax name and fax number.
Adjust the dialing volume.
Set the dial method, redial time, number of redial attempts,
dialing prefix, and fax sending speed.
Convert sent faxes into modes that receiving fax machines
recognize. Otherwise, such faxes are aborted.
Enable error correction during transmission.
Fax Blocking Block unwanted incoming faxes.

Configuring fax settings using the fax software

Before you begin, make sure that:
The printer is properly connected to the telephone line.
The printer is turned on and connected to the computer.
The printer is not in Sleep mode. If the printer is in Sleep mode, then press to wake up the printer.
Using the Fax Setup Wizard in Windows
1
Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Click Printer Home > Fax > Set up the printer to fax.
The Fax Setup Wizard opens.
4 Run the Fax Setup Wizard. Make s ure you select the correct telephone service and connection. The wizard configures
optimal fax settings based on your connection.
Note: If you want to configure the advanced fax settings, then from the Printer Home, click Fax > Configure the advanced fax settings. This launches the Printer Setup Utility.
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Using the Printer Settings in Macintosh
1
From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.
2 Double-click Printer Settings.
3 Configure the fax settings using the printer software.
?
To view the help information for the fax software, click Help or
.

Creating a contact list

You can create a contact list using the Address Book in the printer control panel or the computer through the Phone Book. If you create a contact list in the printer control panel, then the Phone Book automatically saves those contacts as Phone Book entries. Likewise, when you add contacts to the Phone Book, the printer automatically saves them to the printer Address Book.
You can save up to 89 contacts and 10 fax groups in the contact list.

Creating a contact list using the printer control panel

1 From the printer control panel, navigate to:
> Setup > OK > Fax Setup > OK > Address Book >
2 To add a fax number to your Address Book:
a Press the arrow buttons to scroll to Add Entry, and then press b Use the keypad to enter the contact name in the Name field.
To change a character, press the left arrow button.
To add a space, press the number 0.
c Press the up or down arrow button to move the cursor to the Number field.
d Use the keypad to enter the fax number in the Number field, and then press e If you want to add another entry, then repeat steps a through d.
3 To add a fax group:
a Press the arrow buttons to scroll to Add Group, and then press
b Use the keypad to enter a group name, and then press
To change a character, press the left arrow button.
To add a space, press the number 0.
c Press the arrow buttons to select whether you want to add a contact manually or import a contact. Press
when you make a selection.
If you want to add a contact manually, then use the keypad to enter the fax number, and then press
If you want to import a contact, then press the arrow buttons to select a contact from the Address Book or
OK
the History List. Press
when you make a selection.
d When you are finished adding contacts to the group, select Done.
OK
OK
OK
.
OK
to save the entry.
OK
.
.
OK
OK
.
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Creating a contact list using the fax software

For Windows users
1
Click or Start.
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Click Printer Home > Fax > Edit contact list.
The Contacts tab of the Printer Setup Utility opens.
4 Click Select from phonebook.
5 From the Phonebook field, choose a phone book.
6 Select the contact that you want to add, and then click Add to or change list to import the contact.
Note: To add contacts, you need to import contacts from the phone books on your computer that are supported
by the fax software. In addition to the software Address Book, you may also have phone books of the mail clients installed on your computer, such as Microsoft Outlook.
7 Click OK.
For Macintosh users
1
From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.
2 Double-click Printer Settings.
3 Click the Contacts tab.
To add contacts, click the Individuals tab.
To add fax groups, click the Groups tab.
4 Click to open the Address Book.
Note: To add contacts, you need to import contacts from the Address Book on your Macintosh computer. If the
contact is not in the Mac Address Book, then first add the contact to the address book, and then import it.
5 From the Address Book, click and drag the contacts that you want to add to the Contacts list.
?
For more information on the fax software, click Help or
.
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Sending faxes

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Use the ADF for multiplepage documents. Note: The ADF is available only in select models. If you
purchased a printer without an ADF, then load original documents or photos on the scanner glass.
Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
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Tips for sending faxes

Make sure the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear
a dial tone.
Make sure the exit bin is fully extended and the bin extender is flipped out.
Depending on your printer model, use the ADF when scanning twosided (duplex) pages.
To easily retrieve a document after copying or scanning, lift the ADF input tray.
When using the ADF, adjust the paper guide on the ADF to the width of the original document.
When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned image.
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.
When the document to be faxed is in place with the settings you want, press to send the fax.

Sending faxes using the printer control panel

1 From the printer control panel, navigate to:
> Fax
2 Enter a fax number, or press Address Book to select a number from the Speed Dial or Group Dial list.
3 If you want to send a fax to a single recipient, then press
OK
.
If you want to send a fax to a group of numbers (broadcast fax), then press the left or right arrow button to enter
OK
another number, and then press
. Repeat this step to add more numbers.
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4 Press the Color/Black button to select a color or blackandwhite fax.
5 Press to start the fax job.
Warning—Potential Damage: Do not touch the cables or the
and ports while actively sending a fax.
Tip:
You can send a broadcast fax to up to 30 recipients.

Sending faxes using the computer

For Windows users
1
With a document open, click File > Print.
2 Make sure the appropriate printer is selected, and then click Properties, Preferences, Options, or Setup.
3 Click the Fax tab, and then make sure Enable Fax is selected.
4 Enter the recipient fax number or numbers in the “Fax number(s)” field.
You can enter fax numbers manually or by using the Phone Book feature.
5 If necessary, enter a prefix in the Dialing Prefix dialog.
6 Select the appropriate paper size and page orientation.
7 Select Include Cover Page with Fax, and enter the appropriate information if you want to include a cover page with
the fax.
8 Click OK.
For Macintosh users
1
With a document open, choose File > Print.
2 From the Printer popup menu, select the fax version of your printer.
Note: In order to see the fax options on the Print dialog, you must use the fax driver for your printer. If the fax
version of the printer is not on the list, then choose Add a printer, and then choose the fax version of the printer.
3 Enter the name and number of the recipient.
4 Click Fax.

Receiving faxes

Tips for receiving faxes

When receiving faxes:
Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you
hear a dial tone.
If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer volume is not set
to Off.
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If you have set the printer to receive faxes automatically (Auto Answer On), then load paper in the printer.

Receiving faxes automatically

1 Make sure that Auto Answer is on:
From the printer control panel, navigate to:
> Setup > OK > Fax Setup > OK > Ringing and Answering >OK > Auto Answer > OK > On >
2 Set the number of rings before the printer picks up incoming faxes:
a Press the arrow buttons to scroll to Pick Up On, and then press
OK
.
b Press the arrow buttons to scroll to the number of rings that you want, and then press
When the number of rings you set is detected, the printer automatically receives the incoming fax.
OK
OK
to save the setting.
Warning—Potential Damage: Do not touch the cables or the
and ports while actively receiving a fax.
Tips:
If the printer is sharing the line with other analog devices (telephone, answering machine), then set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call. If the printer is on a dedicated fax line, then you may set the printer to pick up on any number of rings.
If you have multiple numbers on a single line, or if you subscribe to a distinctive ring service provided by your
telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.

Receiving faxes manually

1 Turn off Auto Answer:
From the printer control panel, navigate to:
> Setup > OK > Fax Setup > OK > Ringing and Answering > OK > Auto Answer > OK > Off >
2 When the telephone rings and you hear fax tones when you pick up the handset, press on the printer or *9* on
the telephone attached to the printer.
Warning—Potential Damage: Do not touch the cables or the
and ports while actively receiving a fax.
OK
Tips:
The default code for answering faxes manually is *9*, but for increased security, you can change it to a number that only you know. You can enter up to 7 characters for your code. The valid characters are the digits 0–9 and the characters # and *.
Make sure that the telephone is plugged into the port on the back of the printer and that the printer is connected
to the wall jack through the
port.
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Faxing FAQ

If I skipped the fax setup initially, do I need to run the installer again to set up the fax?

You do not need to run the installer again. You can set up and configure the fax through the fax software that was installed with the printer software.
1 Connect the printer to the telephone line. For more information, see “Setting up the printer to fax” on page 72.
2 Configure the fax settings using the fax software. To access the fax software:
For Windows users
a
Click or Start.
b Click All Programs or Programs, and then select the printer program folder from the list. c Click Printer Home > Fax >Set up the printer to fax.
The Fax Setup Wizard opens.
d Run the wizard. Make sure you select the correct telephone service and connection. The wizard configures
optimal fax settings based on your connection.
For Macintosh users
a
From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.
b Double-click Printer Settings, and then configure the fax settings.

What is a splitter and what type of splitter should I use?

If there are limited wall jacks in your home or limited ports on your adapter, then you can use a phone splitter. A splitter splits the telephone signal and allows you to connect multiple devices to the wall jack. It has two or more ports where you can plug the devices. Do not use a line splitter.
To make sure that you are using the correct splitter, plug an analog telephone into the splitter and then listen for a dial tone.

What is my fax number?

In most cases, your telephone number is also your fax number. If you subscribe to the Distinctive Ring Pattern Detection (DRPD) service offered by telephone companies, then your fax number is the number that you assigned to the printer. Make sure that you enter the correct distinctive ring pattern for that number in the fax software or in the Fax Setup menu of the printer control panel.
If you have more than one telephone line, then make sure that you enter the number for the line on which the printer is connected.
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What is my dialing prefix?

The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number. If the printer is in an office setting or in a private branch exchange, then this can be a specific number that you need to press so you can make a call outside the office. This can also be a country code or an area code that you need to enter if you are sending faxes outside of town. This can be very useful if you frequently send faxes to the same country or area. When you set the dialing prefix in the utility, the printer automatically inputs the prefix when you dial the fax number or telephone number.
You can enter up to 8 characters as your dialing prefix. The valid characters are the numbers 0–9, the letters P and W (uppercase and lowercase), and the characters pound (#) and star (*). If you are using the fax software to enter the dial prefix, then you may also include the characters minus and comma.
Notes:
Some of these characters may not be available, depending on the printer you purchased.
Characters may vary depending on whether you are using the printer control panel or the computer keyboard.

When do I need to set Auto Answer to On?

Auto Answer is set to On by default, which lets the printer receive faxes automatically.
If the printer is connected to the same telephone line with an answering machine, then you must set Auto Answer to On so that you can receive both your voice calls and your faxes. Make sure that the answering machine is set to pick up on fewer rings than the rings set in the printer. This lets the other devices pick up the voice calls first. If an incoming call is a fax, the printer can detect fax signals on the line and takes the call.

How many rings should I set?

If the printer is sharing a line with an answering machine, then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.
If the printer is on a dedicated fax line, then you may set the printer to pick up on any number of rings that you want.

How do I set the distinctive ring for the printer?

Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection (DRPD) feature offered by telephone companies. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (All Rings, Single Ring Only, Double Ring Only, Triple Ring Only, Single or Double Rings Only, Single or Triple Rings Only, Double or Triple Rings Only). The different ring patterns let you know what telephone number was dialed, and what device you should use to answer the call.
Assign one of your telephone numbers to the printer as the fax number, and then set the printer to answer the ring pattern of that number. If the pattern is set incorrectly, then the printer rings, but it never receives the fax.
Distinctive Ring is also called Ident-a-Call, Smart Ring, Teen Ring, RingMaster, or IdentaRing.
1 From the printer control panel, navigate to:
OK
OK
.
> Setup > OK > Fax Setup > OK > Ringing and Answering > OK > Ring Pattern >
2 Press the arrow buttons to scroll to the ring pattern you want, and then press
Faxing 92

How can I check the dial tone?

A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line. If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line and through the printer.
Make sure the telephone line and the wall jack are working
1
Plug an analog telephone into the wall jack.
2 Listen for a dial tone through the telephone handset.
If you hear a dial tone, then the telephone line and the wall jack are working. If you do not hear a dial tone, plug the analog telephone into a second wall jack, and then listen for a dial tone. If
you hear a dial tone, then the telephone line is working but the first wall jack is not working.
Make sure the printer is connected properly to the telephone line
1
While the printer is connected to a telephone line through the port on the back of the printer, plug an analog telephone into the
2 Listen for a dial tone.
port of the printer.
If you hear a dial tone, then the telephone line is working and properly connected to the printer.
If you do not hear a dial tone through both the wall jack and the printer, then see the “Fax troubleshooting checklist” on page 149.

How do I adjust the speaker volume on the printer?

Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network. If you set the printer to receive faxes manually, then make sure that you set the ringer volume loud enough for you to hear it.
Adjusting the dialing volume
1
From the printer control panel, navigate to:
> Setup > OK > Fax Setup > OK > Dialing and Sending > OK > Speaker Volume >
2 Press the up or down arrow buttons to select a dial volume setting, and then press
Adjusting the ringer volume
1
From the printer control panel, navigate to:
> Setup > OK > Fax Setup > OK > Ringing and Answering > OK > Ringer Volume >
2 Press the up or down arrow buttons to select a ringer volume setting, and then press
OK
OK
OK
.
OK
.
Faxing 93

How can I make sure that fax calls go to the printer and voice calls go to the answering machine?

To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

What settings work best with voice mail service?

Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company. This feature allows yo u to have multiple telephone numbers o n one telephone line. Each telephone number has a designated ring pattern (All Rings, Single Ring Only, Double Ring Only, Triple Ring Only, Single or Double Rings Only, Single or Triple Rings Only, Double or Triple Rings Only). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call.
If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.

How do I change the resolution of the documents that I fax?

The resolution, or fax quality, of the documents that you send may affect fax transmission. The receiving fax machine may not support high resolutions and may not be able to receive your fax. You can fix this by enabling Auto Fax Conversion, but the automatic conversion may result in an unreadable fax, especially if the original document is already blurred.
Choose a fax quality that best suits the capacity of the receiving fax machine and the quality of the original document.
Quality Black resolution Color resolution
Standard 200 x 100 200 x 200
Fine 200 x 200 200 x 200
Superfine 300 x 300 200 x 200
Ultrafine 300 x 300 (halftoned) 200 x 200
When sending a fax, after entering the fax number, press the arrow buttons to select a fax quality, and then
OK
press
.

How do I send a fax at a scheduled time?

1 From the printer control panel, navigate to:
> Fax
2 Enter the fax number of the recipient, or press Address Book to select a number from the Speed Dial or Group Dial
list.
3 Press the arrow buttons to scroll to Schedule Fax.
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4 Enter the time you want to send the fax, and then press
OK
.
5 Press to start scanning the document and to save the scheduled fax.
The printer sends the fax at the designated time. Do not turn off the printer or unplug it from the telephone line before the scheduled time.

How do I send a fax using a phone calling card?

1 Press Dial tone.
You should hear the dial tone of the telephone line.
2 Enter the calling card information, and then when you are connected to the telephone carrier, follow the prompts.
3 When prompted, enter the fax number of the recipient, and then press .

How do I know that the fax was sent successfully?

You can set the printer to print a confirmation page, or transmission report, every time you send a fax. This report includes the date and time that the fax was sent. If the fax job is unsuccessful, then the report also includes the cause of the error.
1 From the printer control panel, navigate to:
> Setup > OK > Fax Setup > OK > Reports > OK > Transmission Log Printing >
OK
2 Press the arrow buttons to select a report printing option:
If you want to print a report every time you send a fax, then select Print Log.
If you do not want to print the report, then select Do not print log.
If you want to save on ink and print a report only when a fax job is unsuccessful, then select Print only for error.
3 Press
OK
.

How do I view the fax history of the printer?

You can view the fax history of the printer on the display. You can also print reports of sent or received faxes, or both.
From the printer control panel, navigate to:
> Setup > OK > Fax Setup > OK > Reports > OK > Fax History >
OK

How do I print a fax on both sides of the paper?

1 From the printer control panel, navigate to:
> Setup > OK > Fax Setup > OK > 2Sided Faxes >
2 Press the arrow buttons to select a setting:
Never—Incoming faxes are never printed on both sides of the paper regardless of the 2sided button setting.
Always—Incoming faxes are always printed on both sides of the paper regardless of the 2sided button setting.
OK
3 Press
OK
.
Faxing 95

How do I forward a fax?

1 From the printer control panel, navigate to:
> Setup > OK > Fax Setup > OK > Ringing and Answering > OK > Fax Forward >
OK
2 Press the arrow buttons to scroll to Forward or Print & Forward, and then press
3 Using the keypad, enter the number to which you want to forward the fax, and then press
OK
.
OK
.
When you enable this option, all the faxes that you receive are automatically forwarded until you disable it.
To disable fax forwarding, return to the Fax Forward menu, and then select Off.

Can I block faxes?

You can block faxes from specific numbers. You can also block junk faxes and faxes from unidentified senders (senders without a Caller ID). This feature is helpful if you want to receive faxes automatically but want to filter the faxes that you receive.
1 Turn on fax blocking.
From the printer control panel, navigate to:
> Setup > OK > Fax Setup > OK > Fax Blocking > OK > Turn On/Off > OK > On >
2 Add a number to block.
a Press the arrow buttons to scroll to Add, and then press
OK
.
b Use the keypad to enter the name of the person you want to block. c Press the down arrow button to move the cursor to the Number field.
d Use the keypad to enter the fax number, and then press
OK
.
OK
e Repeat steps 2b through 2d until you have added all the numbers that you want to block. You can block up to
50 numbers.
3 Block unidentified faxes (faxes without a Caller ID number).
a Press the arrow buttons to scroll to Block No ID, and then press
b Press the arrow buttons to scroll to On, and then press
OK
to save the setting.
OK
.

Can I retrieve failed faxes?

The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper, then you can print the fax later after the error is resolved.
However, you cannot retrieve a failed fax if the failure is due to power loss. In this case, the printer automatically prints an error report the next time it is turned on. For incoming faxes, the error report lets you know who sent the fax and how many pages were not printed. For outgoing faxes, it lets you know how many pages were not sent.
Networking 96

Networking

Installing the printer on a wireless network

Wireless network compatibility

Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified.

Supported network security options

The printer supports three wireless security options: WPA2/WPA, WEP, and no security.
WPA2/WPA
WPA (Wi-Fi Protected Access) and WPA2 (Wi-Fi Protected Access 2) offer stronger wireless network security than WEP. WPA2 and WPA are similar types of security. WPA2 uses a more complex encryption method and is more secure than WPA. Both WPA2 and WPA use a series of characters, called the WPA pre‑shared key or passphrase, to protect wireless networks from unauthorized access.
WPA2/WPA passphrases must be:
Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
From 8 to 63 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a keyboard.
ASCII characters in a WPA passphrase are case-sensitive.
Every device on the wireless network must use the same WPA passphrase. WPA security is an option only on infrastructure networks with access points (wireless routers) and network cards that suppo rt WPA. Most newer wireless network equipment also offer WPA2 security as an option.
Note: If your network uses WPA2 or WPA security, then select WPA Personal when you are prompted to select the type of security your network uses.
WEP
WEP (Wired Equivalent Privacy) is the most basic and the weakest type of wireless security. WEP security relies on a series of characters called the WEP key.
Every device on the wireless network must use the same WEP key. WEP security can be used on both ad hoc and infrastructure networks.
A valid WEP key has:
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on a
keyboard.
Networking 97
No Security
It is not recommended to use no security at all on a home wireless network. Using no security means that anyone within range of your wireless network can use your network resources—including Internet access— if your wireless network is connected to the Internet. The range of your wireless network may extend far beyond the walls of your home, allowing access to your network from the street or from your neighbors’ homes.

Printing a network setup page

A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer.
1 Load plain paper.
2 From the printer control panel, navigate to:
> Setup > OK > Network Setup > OK > Wireless 802.11 b/g/n > OK > Network Connection Setup > OK > Reports >
OK
> Print Setup Page >
OK

Information you will need to set up the printer on a wireless network

To set up the printer for wireless printing, you need to know:
The name of your wireless network, which is also known as the SSID (Service Set Identifier)
If encryption was used to secure your network
The security key (either a WEP key or WPA/WPA2 passphrase)
To find the WPA/WPA2 passphrase for the wireless network, see the documentation that came with the access point, see the Web page associated with the access point, or consult your system support person.
If your access point is using WEP security, then the WEP key should be:
Exactly 10 or 26 hexadecimal characters
or
Exactly 5 or 13 ASCII characters
If your access point is using WPA or WPA2 security, then the WPA/WPA2 passphrase should be:
Exactly 64 hexadecimal characters
or
From 8 to 63 ASCII characters
Notes:
Hexadecimal characters are A–F, a–f, and 0–9.
ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WPA/WPA2
passphrase are case‑sensitive.
If your wireless network is not using security, then you will not have a security key.
Note: If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter and look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.
Networking 98

Information you will need during advanced wireless setup

The Wireless Setup Utility does not detect the wireless network SSID for you during advanced wireless setup. You must know the following information before configuring the wireless printer settings manually:
Wireless Mode
Check your wireless network type:
Infrastructure—All devices on a wireless network communicate with each other through an access point (wireless router).
AdHoc—Network devices communicate directly with each other without the use of centralized security or access point. Ad hoc mode may be available in select models or operating systems only.
Note: Infrastructure is the recommended network configuration because of its faster transfer speeds, better security options, and ease of configuration.
Network Name (SSID)
This is the identifying name that distinguishes a network from other networks in the area.
Channel
Auto is selected by default and cannot be changed if the network is configured in infrastructure mode.
Notes:
Ad hoc mode may be available in select models or operating systems only.
If the network is set up in ad hoc mode, then select the channel that other devices in the network are using.
All devices in an ad hoc network must use the same channel to communicate with each other.
The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc
wireless network will keep it from working on any other wireless network, either ad hoc or infrastructure.
Authentication
Determine if you have an infrastructure or ad hoc setup, and then check the corresponding authentication type.
Note: Some authentication types may be available in select models or operating systems only.
Wireless mode Authentication type
Infrastructure
Open Mode
Shared Mode
WPA Personal
WPA2Personal
WPA2Enterprise
802.1X RADIUS
Ad hoc Open Mode
Encryption
Check the encryption method used on your network.
Note: Some authentication types may be available in select models or operating systems only.
Networking 99
Authentication type Encryption method
Open Mode
Shared Mode WEP
WPA Personal TKIP
WPA2Personal
WPA2Enterprise
802.1X RADIUS
None
WEP
TKIP
AES
TKIP
AES
None
WEPDynamicKeys
WEPStaticKeys
WPATKIP
WPAAES

Installing the printer on a wireless network

Before you install the printer on a wireless network, make sure that:
Your wireless network is set up and working properly.
The computer you are using is connected to the same wireless network where you want to set up the printer.
For Windows users
1
Close all open software programs.
2 Insert the installation software CD.
If the installation dialog does not appear after a minute, then launch the CD manually:
a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. c Press Enter, or click OK.
3 Follow the instructions on the computer screen.
Note: Select Wireless connection when prompted to select a connection type.
For Macintosh users
1
Close all open applications.
2 Insert the installation software CD.
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.
3 Double-click the software installer package, and then follow the instructions on the computer screen.
Note: Select Wireless connection when prompted to select a connection type.
Networking 100

Installing the printer on other computers

Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network. However, you will need to install the printer driver on every computer that will access it. You do not need to configure the printer again, although you will need to run the setup software on each computer to install the driver.
For Windows users
1
Close all open software programs.
2 Insert the installation software CD.
If the installation dialog does not appear after a minute, then launch the CD manually:
a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. c Press Enter, or click OK.
3 Follow the instructions on the computer screen for installing a configured printer on a new computer.
For Macintosh users
1
Close all open applications.
2 Insert the installation software CD.
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.
3 Double-click the software installer package.
4 Select My printer is already set up. I am installing it on a new computer.
5 Click Continue, and then follow the instructions on the computer screen for installing a configured printer on a new
computer.

Determining the printer status using the network indicator light

The Wi‑Fi or Ethernet indicator light shows the network status of the printer.
Notes:
The network indicator light is located on the printer control panel. The printer may have Ethernet and/or
wireless indicator light(s), depending on your printer model. To find out if your printer has Ethernet and/or wireless capability, see the Quick Reference Guide, or contact your system support person.
The printer supports one local (USB) connection and one network connection (Ethernet or wireless) at a time. It
is not possible to use both Ethernet and wireless at the same time.
Indicator light Printer status
Off
The printer is turned off or is powering up.
The printer is not connected to an Ethernet or a wireless network and is in Sleep mode.
The printer has not been configured for an Ethernet or a wireless network.
The printer is configured for an ad hoc connection, but it is not currently communicating with another
ad hoc device.
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