Quick Reference
Learning about the printer
Using the printer control panel
1
10
Use the To
1 Display
2 Select button Submit changes made in the printer settings.
3 Arrow
buttons
4 Keypad Enter numbers, letters, or symbols.
5 Sleep button Enable Sleep mode or Hibernate mode.
9
• View the printer status.
• Set up and operate the printer.
Scroll up and down or left and right.
Do the following to wake the printer from Sleep
mode:
• Press any hard button.
• Pull out Tray 1 or load paper in the
• Open a door or cover.
• Send a print job from the computer.
• Perform a power‑on reset with the main
• Attach a device to the USB port on the
2
8
multipurpose feeder.
power switch.
printer.
3
4
7
Use the To
6 Stop or
Cancel button
7 Back button Return to the previous screen.
8 Home button Go to the home screen.
9 Indicator light Check the status of the printer.
10 USB port Connect a flash drive to the printer.
5
Stop all printer activity.
Note: Only the front USB port supports flash
drives.
Understanding the colors of the Sleep button and indicator lights
The colors of the Sleep button and indicator lights on the control panel
signify a printer status or condition.
Indicator light Printer status
Off The printer is off or in Hibernate mode.
6
Blinking green The printer is warming up, processing data,
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Sleep button light Printer status
Off The printer is off, idle, or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from
Blinking amber for 0.1
second, then goes
completely off for 1.9
seconds in a slow, puls ing
pattern
or printing.
Hibernate mode.
The printer is in Hibernate mode.
Loading paper and specialty media
Setting the paper size and type
1 From the printer control panel, navigate to:
> Settings > > Paper Menu > > Paper
Size/Type >
2 Press the up or down arrow button to select the tray or feeder, and
then press
3 Press the up or down arrow button to select the paper size, and
then press
4 Press the up or down arrow button to select the paper type, and
then press
Configuring Universal paper settings
The Universal paper size is a user‑defined setting that lets you print on
paper sizes that are not preset in the printer menus.
Notes:
• The smallest supported Universal size is
70 x 127 mm (2.76 x 5 inches) for one‑sided printing and
105 x 148 mm (4.13 x 5.83 inches) for two‑sided (duplex)
printing.
• The largest supported Universal size is 216 x
356 mm (8.5 x 14 inches) for one‑sided and two‑sided printing.
• When printing on paper less than 210 mm (8.3 inches) wide, the
printer prints at a reduced speed to prevent damage to the
fuser.
From the printer control panel, navigate to:
> Settings > > Paper Menu > > Universal
Setup >
measure >
.
.
to change the settings.
> Units of Measure > > select unit of
1
Loading the 250‑ or 550‑sheet tray
CAUTION—POTENTIAL INJURY: To reduce the risk of
equipment instability, load each tray separately. Keep all other
trays closed until needed.
1 Pull out the tray.
Notes:
• When loading folio‑, legal‑, or Oficio‑size paper, lift the tray
slightly and pull it out completely.
• Avoid removing trays while a job prints or while Busy
appears on the display. Doing so may cause a jam.
2 Squeeze and slide the width guide to the correct position for the
size of the paper being loaded until it c licks into place.
Note: Use the paper size indicators at the bottom of the tray to
help position the guides.
2
3 Unlock the length guide, and then squeeze and slide the guide to
the correct position for the size of the paper being loaded.
Without an optional staple finisher With an optional staple finisher
ABC
One‑sided printing One‑sided printing
Notes:
• Lock the length guide for all paper sizes.
• Use the paper size indicators at the bottom of the tray to
help position the guides.
4 Flex the sheets back and forth to loosen them, and then fan them.
Do not fold or crease the paper. Straighten the edges on a level
surface.
5 Load the paper stack with the printable side facedown.
Note: Make sure the paper is loaded properly.
• There are different ways of loading letterhead depending on
whether an optional staple finisher is installed or not.
ABC
Two‑sided printing
Two‑sided printing
ABC
• If you are loading prepunched paper for use with the staple
finisher, then make sure the holes on the long edge of the paper
are on the right side of the tray.
One‑sided printing Two‑sided printing
ABC
Note: If the holes on the long edge of the paper are on the
left side of the tray, then a jam may occur.
3
• Do not slide the paper into the tray. Load paper as shown in the
illustration.
• Make sure the paper is below the solid line, which is the
maximum paper fill indicator.
• When using card sto ck, labels, or other types of specialty media,
make sure the paper is below the dashed line, which is the
alternate paper fill indicator.
Warning—Potential Damage: Overfilling the tray can cause
paper jams.
4
6 For custom‑ or Universal‑size paper, adjust the paper guides to
lightly touch the sides of the stack, and then lock the length guide.
7 Insert the tray.
Loading A5‑size paper
a Pull up and slide the width guide to the position for A5.
b Squeeze and slide the length guide to the position for A5 until
it clicks into place.
8 From the printer control panel, set the paper size and paper type
in the Paper menu to match the paper loaded in the tray.
Note: Set the correct paper size and type to avoid paper jams
and print quality problems.
Loading the 2100‑sheet tray
CAUTION—POTENTIAL INJURY: To reduce the risk of
equipment instability, load each tray separately. Keep all other
trays closed until needed.
1 Pull out the tray.
2 Adjust the width and length guides.
1
L
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4
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1
2
c Remove the A5 length guide from its holder.
1
2
d Insert the A5 length guide into its designated slot.
Note: Press the A5 length guide until it clicks into place.
5
Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size
paper
a Pull up and slide the width guide to the correct position for the
size of the paper being loaded.
b If the A5 length guide is still attached to the length guide, then
remove it from its place. If the A5 length guide is not attached,
then proceed to step d.
d Squeeze the length guide and slide it to the correct position for
the size of the paper being loaded until it clicks into place.
1
LGL
OFC
FOLIO
LTR
4
A
5
A
2
LGL
OFC
FOLIO
LTR
A4
A5
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L
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LT
4
A
5
A
c Put the A5 length guide in its holder.
L
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C
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LT
4
A
5
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1
2
6
3 Flex and fan the sheets to loosen them, and then fan them. Do not
fold or crease the paper. Straighten the edges on a level surface.
4 Load the paper stack with the printable side facedown.
Note: Make sure the paper is loaded properly.
• There are different ways for loading letterhead depending on
whether an optional staple finisher is installed or not.
Without an optional staple finisher With an optional staple finisher
A
B
C
ABC
One‑sided printing Two‑sided printing
ABC
ABC
Note: If the holes on the long edge of the paper are on the
left side of the tray, then a jam may occur.
• Make sure the paper is below the maximum paper f ill indicator.
One‑sided printing
ABC
Two‑sided printing
One‑sided printing
ABC
Two‑sided printing
• If you are loading prepunched paper for use with the staple
finisher, then make sure the holes on the long edge of the paper
are on the right side of the tray.
Warning—Potential Damage: Overfilling the tray can cause
paper jams.
5 Insert the tray.
Note: Press the paper stack down while inserting the tray.
7
L
G
L
C
F
O
IO
L
O
F
LTR
4
A
5
A
6 From the printer control panel, set the size and type in the Paper
menu to match the paper loaded in the tray.
Note: Set the correct paper size and type to avoid paper jams
and print quality problems.
2 Pull the multipurpose feeder extender.
3 Slide the width guide to the correct position for the size of the paper
being loaded.
R
LT
5
4 A
A
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5
B
LTR
5
A
4
A
EXEC
B5
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A4 A5
C
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X
E
5
B
Note: Use the paper size indicators on the bottom of the tray to
help position the guides.
Loading the multipurpose feeder
1 Pull down the multipurpose feeder door.
Note: Do not load or close the multipurpose feeder while a job is
printing.
Note: Guide the extender gently so that the multipurpose feeder
is fully extended and open.
8
5 Load the paper or specialty media.
Note: Slide the stack gently into the multipurpose feeder until it
comes to a stop.
• Load only one size and type of paper or specialty media at a
time.
• Make sure the paper fits loosely in the multipurpose feeder,
lies flat, and is not bent or wrinkled.
• There are different ways of loading letterhead depending on
whether an optional staple finisher is installed or not.
Without an optional staple finisher With an optional staple finisher
One‑sided printing Two‑sided printing
ABC
R
LT
5
A
4
A
C
XE
5
E
B
4 Prepare the paper or specialty media for loading.
• Flex sheets of paper back and forth to loosen them, and then
fan them. Do not fold or crease the paper. Straighten the edges
on a level surface.
• Hold transparencies by the edges, and then fan
them. Straighten the edges on a level surface.
ABC
One‑sided printing
One‑sided printing
ABC
ABC
Two‑sided (duplex) printing
Two‑sided (duplex) printing
• If you are loading prepunched paper for use with the staple
finisher, then make sure the holes on the long edge of the paper
are on the right side of the tray.
ABC
Note: If the holes on the long edge of the paper are on the
left side of the tray, then a jam may occur.
• Make sure the paper or specialty media is below the maximum
paper fill indicator.
Note: Avoid touching the printable side of the
transparencies. Be careful not to scratch them.
Warning—Potential Damage: Overfilling the feeder can
cause paper jams.
6 For custom- or Universal-size paper, adjust the width guides to
lightly touch the sides of the stack.
9
7 From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Note: Set the correct paper size and type to avoid paper jams
and print quality problems.
Linking and unlinking trays
Linking and unlinking trays
1 Open a Web browser, and then type the printer IP address in the
address field.
Notes:
• View the printer IP address on the printer control panel in
the TCP/IP section under the Network/Ports menu. The IP
address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
2 Click Settings > Paper Menu.
3 Change the paper size and type settings f or the trays you are linking.
• To link trays, make sure the paper size and type for the tray
match that of the other tray.
• To unlink trays, make sure the paper size or type for the tray
does not match that of the other tray.
4 Click Submit.
Note: You can also change the paper size and type settings using the
printer control panel. For more information, see
size and type” on page 1.
Warning—Potential Damage: Paper loaded in the tray should match
the paper type name assigned in the printer. The temperature of the
fuser varies according to the specified paper type. Printing issues
may occur if settings are not properly configured.
Creating a custom name for a paper type
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the
address field.
Notes:
• View the printer IP address in the TCP/IP section in the
Network/Ports menu. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
“Setting the paper
• If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
2 Click Settings > Paper Menu > Custom Names.
3 Select a custom name, and then type a new custom paper type
name.
4 Click Submit.
5 Click Custom Types, and then verify if the new custom paper type
name has replaced the custom name.
Using the printer control panel
From the printer control panel, navigate to:
1
> Settings > > Paper Menu > > Custom Names
2 Select a custom name, and then type a new custom paper type
name.
3 Press .
4 Press Custom Types, and then verify if the new custom paper type
name has replaced the custom name.
Assigning a custom paper type name
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the
address field.
Notes:
• View the printer IP address in the TCP/IP section in the
Network/Ports menu. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
2 Click Settings > Paper Menu > Custom Names.
3 Type a name for the paper type, and then click Submit.
4 Select a custom type, and then verify that the correct paper type
is associated with the custom name.
Note: Plain Paper is the factory default paper type for all
user‑defined custom names.
Using the printer control panel
From the printer control panel, navigate to:
1
> Settings > > Paper Menu > > Custom Names
2 Type a name for the paper type, and then press .
Assigning a custom paper type
Using the Embedded Web Server
1
Open a Web browser, and then type the printer IP address in the
address field.
Notes:
• View the printer IP address in the TCP/IP section in the
Network/Ports menu. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
2 Click Settings > Paper Menu > Custom Types.
3 Select a custom paper type name, and then select a paper type.
Note: Paper is the factory default paper type for all user‑defined
custom names.
4 Click Submit.
Using the printer control panel
From the printer control panel, navigate to:
1
> Settings > > Paper Menu > > Custom Types
2 Select a custom paper type name, and then select a paper type.
Note: Paper is the factory default paper type for all user‑defined
custom names.
3 Press .
Printing
Printing a document
1 From the Paper menu on the printer control panel, set the paper
type and size to match the paper loaded.
2 Send the print job:
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For Windows users
a With a document open, click File > Print.
b Click Properties, Preferences, Options, or Setup.
c Adjust the settings, if necessary.
d Click OK > Print.
For Macintosh users
a Customize the settings in the Page Setup dialog if necessary:
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the
paper loaded.
3 Click OK.
b Customize the settings in the Page Setup dialog if necessary:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more
options.
2 From the Print dial og and pop‑up menus adjust the settings
if necessary.
Note: To print on a specific paper type, adjust the
paper type setting to match the paper loaded, or select
the appropriate tray or feeder.
3 Click Print.
Adjusting toner darkness
Using the Embedded Web Server
1 Open a Web browser, and then type the IP address of the printer
in the address field.
Notes:
• View the printer IP address in the TCP/IP section in the
Network/Ports menu. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the toner darkness, and then click Submit.
Using the printer control panel
1 From the printer control panel, navigate to:
> Settings > > Print Settings > > Quality
Menu >
> Toner Darkness
2 Adjust the toner darkness, and then press .
Supported flash drives and file types
Notes:
• High‑speed USB flash drives must support the full‑speed
standard. Low-speed USB devices are not supported.
• USB flash drives must support the File Allocation Table (FAT)
system. Devices formatted with New Technology File System
(NTFS) or any other file system are not supported.
Recommended flash drives File type
Many flash drives are tested and approved for use with
the printer. For more information, contact the place
where you purchased the printer.
Documents:
• .pdf
• .xps
Images:
• .dcx
• .gif
• .jpeg
or .jpg
• .bmp
• .pcx
• .tiff or .tif
• .png
• .fls
Printing from a flash drive
Notes:
• Before printing an encrypted PDF file, you will be prompted to
enter the file password from the printer control panel.
• You cannot print files for which you do not have printing
permissions.
1 Insert a flash drive into the USB port.
Notes:
• A flash drive icon appears on the printer control panel and in
the held jobs icon when a flash drive is installed.
• If you insert the flash drive when the printer requires
attention, such as when a jam has occurred, then the printer
ignores the flash drive.
• If you insert the flash drive while the printer is processing
other print jobs, then Busy appears. After these print jobs
are processed, you may need to view the held jobs list to
print documents from the flash drive.
Warning—Potential Damage: Do not touch the printer or the
flash drive in the area shown while actively printing, reading, or
writing from the memory device. Loss of data can occur.
11
2 From the printer control panel, select the document you want to
print.
3 Press the left or right arrow button to specify the number of copies
for printing, and then press
Notes:
• Do not remove the flash drive from the USB port until the
document has finished printing.
• If you leave the flash drive in the printer after leaving the
initial USB menu screen, then access held jobs from the
printer control panel to print files from the flash drive.
.
Canceling a print job from the computer
For Windows users
1 Open the printers folder, and then select your printer.
2 From the print queue, select the print job you want to cancel, and
then delete it.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your
printer.
2 From the print queue, select the print job you want to cancel, and
then delete it.
Clearing jams
[x]‑page jam, lift front cover to remove
cartridge [200–201]
CAUTION—HOT SURFACE: The inside of the printer might be
hot. To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
1 Lift the front cover, and then pull down the multipurpose feeder
door.
1
2
2 Lift the blue handle, and then pull the toner cartridge out of the
printer.
Printing from a mobile device
To download a compatible mobile printing application, visit our Web
site or contact the place where you purchased the printer.
Note: Mobile printing applications may also be available from your
mobile device manufacturer.
Canceling a print job
Canceling a print job from the printer control panel
From the printer control panel, press > .
3 Place the cartridge aside.
12
4 Lift the blue handle, and then pull the imaging unit out of the
printer.
2
1
5 Place the imaging unit aside on a flat, smooth surface.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor
drum. Doing so may affect the print quality of future print jobs.
Warning—Potential Damage: The jammed paper may be
covered with toner, which can stain garments and skin.
7 Install the imaging unit.
Note: Use the arrows on the side of the printer as a guide.
8 Insert the cartridge into the printer, and then push the blue handle
back into place.
9 Close the multipurpose feeder door and the front cover.
2
1
10 To clear the message and continue printing, select Next > >
6 Pull the jammed paper gently to the right, and then remove it from
the printer.
Note: Make sure all paper fragments are removed.
1
2
Notes:
• Align the arrows on the guides of the toner cartridge with
the arrows in the printer.
• Make sure the cartridge is fully pushed in.
13
Clear the jam, press OK >
.
[x]‑page jam, open upper rear door [202]
CAUTION—HOT SURFACE: The inside of the printer might be
hot. To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
1 Pull down the rear door.
4 To clear the message and continue printing, select Next > >
2 Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
Clear the jam, press OK >
.
[x]‑page jam, open upper and lower rear
door [231–234]
CAUTION—HOT SURFACE: The inside of the printer might be
hot. To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
1 Pull down the rear door.
3 Close the rear door.
4 Push the back of the standard tray.
3 Close the rear door.
2 Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
5 Press down the rear duplex flap, then firmly grasp the jammed
paper, and then gently pull the paper out.
14
Note: Make sure all paper fragments are removed.
2
2 To clear the message and continue printing, select Next > >
2
1
6 Insert the standard tray.
7 To clear the message and continue printing, select Next > >
Clear the jam, press OK >
.
[x]‑page jam, remove standard bin
jam [203]
1 Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
Clear the jam, press OK >
.
[x]‑page jam, remove tray 1 to clear
duplex [235–239]
1 Lift the tray slightly, and then pull out it out completely.
1
2 Push down the front duplex flap, then firmly grasp the jammed
paper, and then gently pull the paper to the right and out of the
printer.
Note: Make sure all paper fragments are removed.
1
2
3 Insert the tray.
4 To clear the message and continue printing, select Next > >
3
Clear the jam, press OK >
.
[x]‑page jam, open tray [x] [24x]
1 Check which tray is indicated on the printer display.
15
2 Lift the tray slightly, and then pull it out completely.
3 Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
4 Insert the tray.
5 To clear the message and continue printing, select Next > >
Clear the jam, press OK >
.
2 Flex the sheets back and forth to loosen them, and then fan them.
Do not fold or crease the paper. Straighten the edges on a level
surface.
3 Reload paper into the multipurpose feeder.
4 Slide the paper guide until it lightly rests against the edge of the
paper.
[x]‑page jam, clear manual feeder [250]
1 From the multipurpose feeder, firmly grasp the jammed paper on
each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
16
5 To clear the message and continue printing, select Next > >
3 Pull down the latch of the staple cartridge holder, and then pull the
holder out of the printer.
5 Press down the staple guard until it clicks into place.
Clear the jam, press OK >
.
[x]‑page jam, remove paper, open stapler
door. Leave paper in bin. [455–457]
1 From the stapler bin, firmly grasp the jammed paper on each side,
and then gently pull it out.
Note: Make sure all paper fragments are removed.
2 Open the stapler door.
4 Use the metal tab to lift the staple guard, and then remove any
loose staples.
6 Slide the staples toward the metal bracket.
17
Note: If the staples are at the rear of the cartridge, then shake
the cartridge downward to bring the staples near the metal
bracket.
[x]‑page jam, remove paper, open finisher
rear door. Leave paper in bin. [451]
1 Open the rear staple finisher door.
3 Close the staple finisher door.
4 To clear the message and continue printing, select Next > >
Warning—Potential Damage: Do not tap the cartridge on a hard
surface. This could damage the cartridge.
7 Push the cartridge holder firmly back into the stapler unit until the
cartridge holder clicks into place.
8 Close the stapler door.
9 To clear the message and continue printing, select Next > >
Clear the jam, press OK >
.
2 Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
18
Clear the jam, press OK >
.
[x]‑page jam, remove paper, open
expander rear door. Leave paper in
bin. [41y.xx]
1 Open the output expander rear door.
[x]‑page jam, remove paper, open
mailbox rear door. Leave paper in
bin. [43y.xx]
1 Open the mailbox rear door.
3 Close the output expander rear door.
4 To clear the message and continue printing, select Next > >
2 Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
Clear the jam, press OK >
.
2 Firmly grasp the jammed paper on each side, and then gently pull
it out.
Note: Make sure all paper fragments are removed.
19
5 To clear the message and continue printing, select Next > >
3 Close the mailbox rear door.
4 If the jam is in the mailbox bin, then firmly grasp the jammed paper,
and then gently pull it out.
Note: Make sure all paper fragments are removed.
Clear the jam, press OK >
.
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