Learning about the printer...............................................................9
Thank you for choosing this printer!...............................................................................................................................9
Finding information about the printer...........................................................................................................................9
Selecting a location for the printer...............................................................................................................................10
Basic functions of the scanner........................................................................................................................................13
Understanding the ADF and scanner glass................................................................................................................14
Using the security lock feature.......................................................................................................................................15
Understanding the printer control panel...................................................................................................................16
Understanding the home screen...................................................................................................................................17
Using the touch-screen buttons....................................................................................................................................19
Setting up the printer software......................................................................................................................................44
Setting up wireless printing.............................................................................................................................................45
Installing the printer on a wired network...................................................................................................................50
Changing port settings after installing a new network Internal Solutions Port...........................................53
Setting up serial printing..................................................................................................................................................55
Minimizing your printer's environmental impact.....................57
Saving paper and toner.....................................................................................................................................................57
Loading paper and specialty media.............................................63
Setting the Paper Size and Paper Type........................................................................................................................63
Configuring Universal paper settings..........................................................................................................................63
Loading the multipurpose feeder.................................................................................................................................66
Loading the 2000-sheet tray...........................................................................................................................................69
Linking and unlinking trays.............................................................................................................................................72
Paper and specialty media guidelines.........................................74
Paper guidelines..................................................................................................................................................................74
Supported paper sizes, types, and weights...............................................................................................................77
Printing a document..........................................................................................................................................................80
Printing on specialty media.............................................................................................................................................80
Printing confidential and other held jobs...................................................................................................................83
Printing from a flash drive................................................................................................................................................85
Printing photos from a PictBridge-enabled digital camera.................................................................................86
Printing information pages..............................................................................................................................................86
Printing in black and white..............................................................................................................................................87
Using Max Speed and Max Yield....................................................................................................................................88
Canceling a print job..........................................................................................................................................................88
Making copies.......................................................................................................................................................................90
Copying on specialty media............................................................................................................................................91
Using job interrupt..............................................................................................................................................................98
Placing information on copies........................................................................................................................................98
Canceling a copy job..........................................................................................................................................................99
Understanding the copy screens and options..........................................................................................................99
Getting ready to e-mail...................................................................................................................................................103
Creating an e-mail shortcut...........................................................................................................................................104
E-mailing a document.....................................................................................................................................................105
Canceling an e-mail..........................................................................................................................................................107
Getting the printer ready to fax...................................................................................................................................109
Sending a fax......................................................................................................................................................................123
Using shortcuts and the address book......................................................................................................................125
Canceling an outgoing fax.............................................................................................................................................127
Holding and forwarding faxes......................................................................................................................................130
Scanning to an FTP address.........................................................132
Scanning to an FTP address..........................................................................................................................................132
Scanning to a computer or flash drive......................................137
Scanning to a computer.................................................................................................................................................137
Scanning to a flash drive................................................................................................................................................138
Paper menu.........................................................................................................................................................................143
Help menu...........................................................................................................................................................................224
Maintaining the printer.................................................................225
Cleaning the exterior of the printer............................................................................................................................225
Cleaning the scanner glass............................................................................................................................................226
Cleaning the ADF parts...................................................................................................................................................226
Contents
4
Cleaning the printhead lenses.....................................................................................................................................230
Checking the status of supplies...................................................................................................................................233
Moving the printer to another location....................................................................................................................249
Shipping the printer.........................................................................................................................................................249
Finding advanced networking and administrator information.......................................................................250
Using the Embedded Web Server...............................................................................................................................250
Checking the device status............................................................................................................................................250
Setting up e-mail alerts...................................................................................................................................................250
Restoring the factory default settings.......................................................................................................................251
The indicator light is blinking.......................................................................................................................................252
Solving paper feed problems.......................................................................................................................................290
Solving color quality problems....................................................................................................................................303
Embedded Web Server does not open.....................................................................................................................306
Power consumption.........................................................................................................................................................311
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate
a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Follow these guidelines to avoid personal injury or printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Use the handholds located on both sides and rear of the printer to lift it.
• Make sure your fingers are not under the printer when you set it down.
• Before setting up the printer, make sure there is adequate clearance around it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do
not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Safety information
7
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies,
and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
CAUTION—SHOCK HAZARD: If you are installing an Internal Solutions Port (ISP) after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing.
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well, and unplug any cables going to the printer.
CAUTION—SHOCK HAZARD: If you are installing an optional tray after setting up the printer, then turn the
printer off and unplug the power cord, the USB cable, and the Ethernet cable before continuing.
SAVE THESE INSTRUCTIONS.
Safety information
8
Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the
User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully,
and make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied.
If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted
to help you get back on track fast. And if you find something we could do better, please let us know. After all, you
are the reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using printer software
• Setting up and configuring the printer on a network,
depending on your printer model
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Help using the printer softwareWindows or Mac Help—Open a printer software
Setup documentation—The setup documentation
came with the printer and is also available on the
Lexmark Web site at
www.lexmark.com/publications/.
User's Guide—The User's Guide is available on the
Software and Documentation CD.
For updates, check our Web site at
www.lexmark.com/publications/.
program or application, and then click Help.
Click
Notes:
to view context-sensitive information.
• The Help installs automatically with the printer
software.
• The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
Learning about the printer
9
What are you looking for?Find it here
The latest supplemental information, updates, and technical
support:
• Troubleshooting hints and tips
• Frequently asked questions
• Documentation
• Driver downloads
• Live chat support
• E-mail support
• Telephone support
Lexmark Support Web site—support.lexmark.com
Note: Select your region, and then select your product
to view the appropriate support site.
Support telephone numbers and hours of operation for
your region or country can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and the back of the printer), and have it ready
when you contact support so that they may serve you
faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty informationWarranty information varies by country or region:
• In the US—See the Statement of Limited Warranty
included with this printer, or at
support.lexmark.com.
• Rest of the world—See the printed warranty that
came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install
any options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer
10
100 mm (3.9 in.)
1
100 mm (3.9 in.)
2
482.6 mm (19 in.)
3
100 mm (3.9 in.)
4
393.7 mm (15.5 in.)
5
Learning about the printer
11
Printer configurations
Basic model
Automatic Document Feeder (ADF)
1
ADF input tray
2
Standard exit bin
3
Printer control panel
4
Standard 550-sheet tray (Tray 1)
5
Multipurpose feeder
6
Learning about the printer
12
Configured model
Automatic Document Feeder (ADF)
1
ADF input tray
2
Standard exit bin
3
Printer control panel
4
Optional 550-sheet tray or specialty media drawer
5
Optional 2,000-sheet tray
6
Standard 550-sheet tray (Tray 1)
7
Multipurpose feeder
8
Basic functions of the scanner
The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can:
• Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
• Send a fax using the printer control panel.
• Send a fax to multiple fax destinations at the same time.
• Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.
• Scan documents and send them to another printer (PDF by way of FTP).
Learning about the printer
13
Understanding the ADF and scanner glass
Automatic Document Feeder (ADF)Scanner glass
Use the ADF for multiple-page documents.
Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
You can use the ADF or the scanner glass to scan documents.
Using the ADF
The Automatic Document Feeder (ADF) can scan multiple pages, including duplex pages. When using the ADF:
• Load the document into the ADF faceup, short edge first.
• Load up to 50 sheets of plain paper in the ADF input tray.
• Scan sizes from 148 x 210 mm (5.8 x 8.3 in.) to 215.9 x 355.6 mm (8.5 x 14 in.).
• Scan documents with mixed page sizes (letter and legal).
• Scan media weights from 52 to 120 g/m
2
(14 to 32 lb).
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
Using the scanner glass
The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:
• Place a document facedown on the scanner glass in the upper left corner.
• Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.).
• Copy books up to 25.4 mm (1 in.) thick.
Learning about the printer
14
Using the security lock feature
The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,
the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock
to the printer in the location shown.
Learning about the printer
15
Understanding the printer control panel
ItemDescription
DisplayView scanning, copying, faxing, and printing options as well as status and error messages.
1
KeypadEnter numbers, letters, or symbols on the display.
2
3
4
5
Dial Pause
Back
Home
• Press to cause a two- or three-second dial pause in a fax number. In the Fax To field,
a Dial Pause is represented by a comma (,).
• From the home screen, press
to redial a fax number.
• The button functions only within the Fax menu or with fax functions. When outside of the
Fax menu, fax function, or home screen, pressing
In the Copy menu, press to delete the right-most digit of the value in the Copy Count. The
default value of 1 appears if the entire number is deleted by pressing numerous times.
In the Fax Destination List, press to delete the right-most digit of a number entered
manually. You can also press to delete an entire shortcut entry. Once an entire line is
deleted, another press of causes the cursor to move up one line.
In the E-mail Destination List, press to delete the character to the left of the cursor. If the
character is in a shortcut, then the shortcut is deleted.
Press to return to the home screen.
causes an error beep.
Learning about the printer
16
ItemDescription
Start
6
• Press to initiate the current job indicated on the display.
• From the home screen, press to start a copy job with the default settings.
• If pressed while a job is scanning, the button has no effect.
Indicator light
7
• Off—The power is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—Operator intervention is needed.
StopStops all printer activity
8
A list of options is offered once Stopped appears on the display.
Front USB port
9
• Insert a USB flash drive to send data to the printer.
• Insert a USB cable from a digital camera to print photos with a PictBridge–enabled digital
camera.
Understanding the home screen
After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which
is referred to as the home screen. Use the home screen buttons to initiate an action such as copying, faxing, or
scanning; to open the menu screen; or to respond to messages.
Display itemDescription
CopyOpens the Copy menus
1
Note: From the home screen, you can also access the Copy menus by pressing a number on
the keypad.
E-mailOpens the E-mail menus
2
MenusOpens the menus. These menus are available only when the printer is in the Ready state.
3
Learning about the printer
17
Display itemDescription
FTPOpens the File Transfer Protocol (FTP) menus
4
Note: This function must be set up by your system support person. Once it is set up, it appears
as a display item.
Status message bar
5
• Shows the current printer status such as Ready or Busy.
• Shows printer conditions such as Toner Low.
• Shows intervention messages to give instructions on what you should do so the printer
can continue processing, such as Close door or Insert print cartridge.
Status/SuppliesAppears on the display whenever the printer status includes a message requiring
6
intervention. Touch this button to access the messages screen for more information on the
message, including how to clear it.
7
FaxOpens the Fax menus
8
Opens a context-sensitive Help feature within the display touch screens
Other buttons that may appear on the home screen:
Display itemFunction
Release Held FaxesIf this button is shown, then there are held faxes with a scheduled
hold time previously set. To access the list of held faxes, touch this
button.
Search Held JobsSearches on any of the following items and returns search results:
• User names for held or confidential print jobs
• Job names for held jobs, excluding confidential print jobs
• Profile names
• Bookmark container or job names
• USB container or job names for supported extensions only
Held JobsOpens a screen containing all the held jobs
Lock DeviceThis button appears on the screen when the printer is unlocked and
Device Lockout Personal Identification Number (PIN) has been set.
Touching this button opens a PIN entry screen. Entering the correct
PIN locks the printer control panel (touch screen and hard buttons).
Unlock DeviceThis button appears on the screen when the printer is locked. The
printer control panel buttons and shortcuts cannot be used while it
appears.
Touching this button opens a PIN entry screen. Entering the correct
PIN unlocks the printer control panel (touch screen and hard buttons).
Learning about the printer
18
Display itemFunction
Cancel JobsOpens the Cancel Jobs screen. The Cancel Jobs screen shows three
headings: Print, Fax, and Network.
The following items are available under the Print, Fax, and Network
headings:
• Print job
• Copy job
• Fax profile
• FTP
• E-mail send
Each heading has a list of jobs shown in a column under it which can
show only three jobs per screen. Each job appears as a button which
you can touch to access information about the job. If more than three
jobs exist in a column, then an arrow appears enabling you to scroll
through the jobs.
Using the touch-screen buttons
Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown.
Sample touch screen
ButtonFunction
HomeReturns to the home screen
Scroll downOpens a drop-down list
Learning about the printer
19
ButtonFunction
Left scroll decreaseScrolls to another value in decreasing order
Right scroll increase Scrolls to another value in increasing order
Left arrowScrolls left
Right arrowScrolls right
SubmitSaves a value as the new user default setting
BackNavigates back to the previous screen
Other touch-screen buttons
ButtonFunction
Down arrowMoves down to the next screen
Up arrowMoves up to the next screen
Unselected radio buttonThis is an unselected radio button. The radio button is gray to show it is unselected.
Learning about the printer
20
ButtonFunction
Selected radio buttonThis is a selected radio button. The radio button is blue to show it is selected.
Cancel JobsOpens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print,
Fax, and Network.
The following items are available under the Print, Fax, and Network headings:
• Print job
• Copy job
• Fax profile
• FTP
• E-mail send
Each heading has a list of jobs shown in a column under it which can show only
three jobs per screen. Each job appears as a button which you can touch to access
information about the job. If more than three jobs exist in a column, then an arrow
appears enabling you to scroll through the jobs.
ContinueTouch this button when more changes need to be made for a job or after clearing
a paper jam.
Cancel
• Cancels an action or a selection
• Cancels out of a screen and returns to the previous screen
SelectSelects a menu or menu item
Learning about the printer
21
Features
FeatureDescription
Menu trail line:
Menusª Settingsª Copy Settingsª
Number of Copies
Attendance message alertIf an attendance message occurs which closes a function, such as copy or fax, then
A Menu trail line is located at the top of each menu screen. This feature acts as a
trail, showing the path taken to arrive at the current menu. It gives the exact
location within the menus.
Touch any of the underlined words to return to that menu or menu item.
The Number of Copies is not underlined since this is the current screen. If you touch
an underlined word on the Number of Copies screen before the Number of Copies
is set and saved, then the selection is not saved, and it does not become the user
default setting.
an exclamation point appears over the function button on the home screen, and
the red indicator light blinks.
Learning about the printer
22
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well, and unplug any cables going to the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Accessing the system board to install internal options
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well, and unplug any cables going to the printer.
Note: This task requires a flathead screwdriver.
1 Remove the cover.
a Turn the screws on the cover counterclockwise to loosen them, but do not remove them.
Additional printer setup
24
b Lift up on the tabs to align each screw with the corresponding keyhole.
c Pull the cover forward to remove it.
2 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup
25
Fax card connector
1
Firmware and flash memory card connectors
2
Hard disk connector
3
Internal print server connector
4
Memory card connector
5
Installing a memory card
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well and unplug any cables going to the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory
card:
1 Access the system board.
Note: This task requires a flathead screwdriver.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
Additional printer setup
26
3 Open the memory card connector latches.
4 Align the notch on the memory card with the ridge on the connector.
5 Push the memory card straight into the connector until it clicks into place.
6 Reattach the system board cover.
Additional printer setup
27
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be
installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well, and unplug any cables going to the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
Note: This task requires a flathead screwdriver.
2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
Plastic pins
1
Metal pins
2
4 Push the card firmly into place.
Additional printer setup
28
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Reattach the system board cover.
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are installing an Internal Solutions Port (ISP) after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
3 Locate the appropriate connector on the system board.
Note: If an optional printer hard disk is currently installed, then it must first be removed. To remove the printer
hard disk:
Additional printer setup
29
a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch
before pulling the cable out.
b Remove the screws holding the printer hard disk in place.
Additional printer setup
30
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