The electronic publication “MASTERFORM” is subject to the
terms and conditions of the License Agreement for
Labelmaster Software, an American Labelmark Company,
products. It is sold with the understanding that the
publisher is not engaged in rendering legal, accounting, or
other professional services.
Contents
It is the user’s responsibility to determine the applicability
of the regulatory information included with this program
and to comply with all legal requirements, regulations,
laws, and codes. The user should seek the services of a
professional person for any needed assistance.
UPSTM is a registered trademark of United Parcel Service.
UPS OnLine® WorldShip® is a registered trademark of
United Parcel Service.
REG-TrieveTM is a registered trademark of American
Labelmark Company.
MASTERFORM by LabelmasterTM is a registered trademark
of American Labelmark Company.
WindowsTM is a registered trademark of Microsoft
Corporation.
PentiumTM is a registered trademark of Intel Corporation.
LexmarkTM is a registered trademark of Lexmark
International.
OkidataTM is a registered trademark of Oki America, Inc.
MASTERFORM User’s Guide
Author: Rachel Jackman
Editor: Linda Gwilym
Second Edition, June 2002
Installation and Setup ............. 11
Introduction to MASTERFORM .........................13
MASTERFORM for UPS is a “smart” form-filling
wizard created to help you ship hazardous
materials (hazmat) with United Parcel Service
(UPS). It prints two forms: the UPS Hazardous
Materials Shipping Paper (on laser or tractor
printer) and the Shipper’s Certification end-of-day
log.
It also saves your shipment information as
templates that you can use again and again.
MASTERFORM uses a chemical table provided by
UPS and will not allow you to ship outside of UPS
restrictions. This helps ensure that you always
ship safely within UPS and DOT hazmat guidelines.
The UPS chemical table is based on the HM 215-D
table published in the Code of Federal Regulations
Title 49 Department of Transportation.
General features:
•Saves shipment information as reusable
templates
•Automatically generates the end-of-day log
•Optional password protection controls access
to shipment information
•Tracks hazmat training schedules of shippers
to help ensure compliance
•Tracks shipments under multiple UPS account
numbers
•Prevents errors by checking shipments against
UPS limitations
13 12
•Provides chemical table data directly from
UPS, updated throughout the length of your
license
•Make printing easier by allowing the movement
of individual fields in any direction
•Allows proper shipping name edits for flexibility
and accuracy
•Reminds shippers to check the Labels Required
field to prevent returned packages
Installing MASTERFORM for
Figure 1: Click UPS Domestic on the QuickStart menu to
begin the installation.
UPS Domestic Edition
1. To begin installation of MASTERFORM for UPS,
place the CD in your CD-ROM drive. The main
QuickStart menu will appear.
2. Click Install MASTERFORM Formpacks. (To
launch the QuickStart menu manually, doubleclick Setup.exe in the root of the CD.)
3. Click the UPS Domestic button under Install aMASTERFORM Formpack (see Figure 1). The
MASTERFORM Installation Wizard will launch.
4. Follow the instructions on your screen and
enter your serial number when prompted. (If
you are installing a demo version, type the
word “Demo” as your serial number. Note:
The demo version will not allow you to print.)
5. Let the Installation Wizard copy all necessary
files, then click Finish when prompted.
Download New UPS Chemical Table feature
If you already have a previous version of
MASTERFORM for UPS installed, you can click
Download New UPS Chemical Table on the main
installation menu to install only the updated
chemical table (this will NOT install the fullMASTERFORM program). This step is not necessary if you are installing a new or updated version
of MASTERFORM for UPS. However, as UPS will
require WorldShip-compatible software effective
January 6, 2003, we recommend that youupdate now to MASTERFORM 3.0 to comply
rather than waiting for the deadline.
Professional and Military Edition Suites
If you are installing either the Professional or
Military Edition Suite, you will still have to install
MASTERFORM for UPS separately. Follow the
instructions in Installing MASTERFORM for UPSDomestic Edition.
15 14
Installing 49 CFR regulations
and TSI Hazmat Training
You have the option of installing a free hazmat
training program from the Transportation Safety
Institute (TSI). The Q&A format links to the
relevant text of 49 CFR so you can immediately
check your answers against the regulations.
To install this program, return to the QuickStart
menu and click Install Regulations and HAZMATTraining. Use the same serial number you used to
install MASTERFORM.
When the installation is complete, open the
training program by clicking Start > Programs >
Masterform Regulations > TSI Hazmat Training.
Structure of MASTERFORM
Step 1. Enter Setup Information
Step 2. Complete a Shipping Paper
Screen 1: Shipment Template
Screen 2: Shipper Information
Screen 3: Shipment Information
Screen 4: Proper Shipping Name
Screen 5: The Chemical Table
Screen 6: Ground or Air Shipment
Screen 7: Print Preview
Screen 8: Print/Save Shipment Template
Step 3. Print the Shipping Paper
Step 4. Print the Shipper’s Certification
Domestic or International?
The program previously known as MASTERFORM
for UPS is now called MASTERFORM for UPS
Domestic Edition. The name change is todistinguish this program from the International
Edition that fills out the Shipper’s Declaration for
Dangerous Goods form for international air
shipments. Call Labelmaster for more info.
Figure 2: The TSI Hazmat Training program links directly
to the text of 49 CFR so you can check your answers.
What’s my name & password?
When you first attempt to use MASTERFORM after
installing, you will be asked for a name and
password. The default name and password is
“ADMIN.” Type ADMIN in both the name and
password fields, then click Next to continue.
17 16
If you want to add your own personalized name
and password, press the TAB key at this point
instead of clicking Next. This will open the password list. See Security: Defining user names andpasswords for more information.
NOTE: In MASTERFORM v3.0.2 and later, the
Security Authorization Screen is turned off by
default when you intially install.
If you wish to activate the authorization screen
for security purposes, enter Setup from the main
window and uncheck the box for Bypass Authorization Screen. Click Done to exit and save your
settings. Enabling the authorization screen will
prompt the user for a name and password when
using MASTERFORM.
Warning! When the authorization screen is
disabled, all users will have full access to your
shipment information.
Where to install MASTERFORM
During installation, you will be asked to confirm
the installation directory. The default directory is
C:\MF_UPS. The installation wizard will create a
folder named MF_UPS and put all MASTERFORM
program files in it.
You can change this, if necessary, by clicking the
Browse button that appears on the directory
confirmation screen. You may need to install
to a different drive that has more available disk
space, for example. Unless you need to change the
installation location for some reason, it is recommended that you install to the default, C:\MF_UPS.
New shipping paper design for
laser printers
United Parcel Service has released a new form
design for the hazmat shipping paper. The new
design fits all eight required copies of the form on
a single sheet of standard letter size (8
inch) paper, and prints on a laser printer (inkjet
and bubble jet printers are NOT recommend).
Using the new laser form is optional, so
MASTERFORM lets you choose a design at the
beginning of the template wizard. Choose Laser if
you’re using the new form; choose Tractor if
you’re using the original 8-part carbon form.
Labelmaster does not print or distribute any
United Parcel Service forms.
1/2
x 11
Where to get forms
MASTERFORM for UPS prints on United Parcel
Service Hazardous Materials Shipping Paper
tractor form #02111408 4/98 W and laser form
#02111412 02/02 W. UPS provides these forms to
contracted hazardous materials shippers.
Labelmaster does not design, create or distribute
these forms.
For more information, contact the United Parcel
Service Hazardous Materials Support Center at
1-800-554-9964 or consult the UPS Guide for
Shipping Ground and Air Hazardous Materials.
More information is available online at:
Sending your MASTERFORM
shipments to UPS OnLine
WorldShip
MASTERFORM for UPS is now integrated with
United Parcel Service’s WorldShip® software so
that you can instantly send your hazmat shipping
paper data directly to WorldShip®. You must have
MASTERFORM and WorldShip® installed on the
same computer, and you must make sure your
System DSN connection is set up properly.
Main integration steps:
1. Install both UPS WorldShip
for UPS (version 3.0 or later).
2. Ensure your System DSN connection is set up
properly.
3. Create and print hazmat shipping papers with
MASTERFORM for UPS.
4. Indicate hazmat shipments in WorldShip® on
the Options tab of the Shipping screen.
Every time you print a hazmat shipping paper,
MASTERFORM automatically sends all the
information about your hazardous materials
directly to WorldShip®. You don’t have to do
anything differently.
®
®
and MASTERFORM
®
Purging WorldShip® hazmat entries will not affect
your templates or certification records in
MASTERFORM.
Step 1: Install the software
You must install MASTERFORM for UPS (v3.0 or
later) before installing UPS WorldShip®. This
manual explains how to install MASTERFORM for
UPS, but you will need to contact United Parcel
Service for help installing the WorldShip® program.
Labelmaster cannot distribute or provide technical
support for the WorldShip® program.
Step 2: Set up the System DSN
connection
The MASTERFORM installation will attempt to set
up the DSN connection automatically. After
installing MASTERFORM for UPS, you will see a
new checkbox option named HAZMAT/DG in the
Options tab of WorldShip® (see Figure 10).
If this option is disabled (grayed out), or if you
get an error message when you try to select it,
you may need to set up your System DSN
connection manually.
The only difference you will see is that each day
when you open MASTERFORM to begin shipping,
the program will ask if you want to purge the
records you sent to WorldShip® the day before.
If you are finished processing your hazmat
shipments through WorldShip®, you can go ahead
and purge the records.
To manually set up the System DSN
connection:
1. Click Start > Settings > Control Panel to open
your computer’s Control Panel.
21 20
2. In the Control Panel window, double-click DataSources (ODBC) as shown in Figure 4. (In
Windows 2000 and XP this can be found one
level deeper in a folder called Administrative
Tools.)
Figure 5: Click Add to create a new data source for
HAZMAT.
Figure 4: Double-click Data Sources (ODBC) inside
the Control Panel.
This will open the ODBC Data Source
Administrator. Inside the ODBC Data Source
Administrator, click the System DSN tab (see
Figure 5).
3. Click Add... as shown in Figure 5.
4. In the Create New Data Source window,
highlight Microsoft Access Driver (*.mdb) and
click Finish as shown in Figure 6.
Figure 6: Highlight Microsoft Access Driver and click Finish.
23 22
5. In the ODBC Microsoft Access Setup, type
HAZMAT as the Data Source Name. This must
be in all capital letters, exactly as shown here.
You can enter a description if you like, such as
“My UPS WorldShip Connection.”
(See Figure 7.)
6. Under Database, click Select to specify which
database will be the data source.
Browse to your C:\ drive to find the UPSExport
folder. Inside the UPSExport folder you will find the
file ExportWS.mdb. This file is your data source
and it is installed by MASTERFORM.
(See Figure 8.)
Figure 8: Find the ExportWS.mdb file, highlight it by
clicking once, then click OK.
7. After you select the ExportWS.mdb file and
click OK, you should now see “HAZMAT” listed
on the System DSN tab of the ODBC Data
Source Administrator. You can now click OK as
shown in Figure 9 to exit. Your DSN
connection is ready to go.
Figure 7: Enter HAZMAT as the Data Source Name, then
click Select to specify a database source file.
Figure 9: Confirm that HAZMAT is now listed, then click OK.
25 24
Step 3: Send hazmat shipping paper
data to WorldShip
In Step 2 you established a connection between
MASTERFORM and WorldShip®. WorldShip® is now
ready to receive your MASTERFORM for UPS
hazmat shipping paper data. Every time you print
a shipping paper in MASTERFORM, the material
information is sent automatically to WorldShip®.
®
Step 4: Specify a hazmat package in
WorldShip
After completing shipping papers and sending your
shipment data to WorldShip® simply by printing,
open WorldShip® and click the Options tab on the
Shipping screen.
To specify a hazmat package in WorldShip®:
1. On the Options tab, select the HAZMAT/DG
check box.
2. Click the drop-down arrow on the box directly
underneath HAZMAT/DG Reference 1 to
choose from a list of your shipped materials.
(See Figure 10.)
You can put up to three materials on a shipment.
When you select your first material from the list,
WorldShip® will show you the material details for
you to confirm.
®
Figure 10: Select one of your shipped materials from the
drop-down list.
After confirming the first material, you can select
two more materials from the drop-down boxes
underneath HAZMAT/DG Reference 2 andHAZMAT/DG Reference 3.
To return to the detailed HAZMAT/DG Record of
any material, click the Details button found next
to each drop-down box.
Deleting HAZMAT/DG records:
When you next open MASTERFORM, you will see a
message asking if you would like to purge the
hazmat entries you sent to WorldShip® the day
before. If you are finished processing those
shipments, you can purge them from WorldShip
®
by chosing Yes when this message appears.
27 26
Support and Resources
29 28
Technical Support and Contact
Information
This manual contains a chapter called
Troubleshooting that may have the answer to
your question. Review the topics under
Troubleshooting and our support web site for
quick answers. If you need to call or e-mail
Labelmaster Technical Support, please be
prepared to reference the product name and
version number you are using. The version number
can be found on the main MASTERFORM menu
when you first open the program.
By Phone
You can call toll-free: 1-888-SERVIN-U
(1-888-737-8468) or 1-800-578-4955 between
8 am and 5 pm Pacific Time if you need immediate
help.
Via E-mail
You can e-mail questions or comments to
techsupport@labelmaster.com. We make every
effort to respond immediately, or at least within
one business day.
Online Info
FAQs, tech support bulletins, notices, fixes,
downloads, and other helpful information are
always available at:
U.S. Department of Transportation
Research and Special Programs Administration
Office of Hazardous Materials Initiatives and
Training (DHM-50)
Washington, DC 20590-0001
http://www.rspa.dot.gov
1-800-HMR-4922 (1-800-467-4922) or
202-366-4488
Labelmaster Software
400 East Pine Street, Suite 210
Seattle, WA 98122
1-800-578-4955
http://www.labelmaster.com/software
Labelmaster
5724 North Pulaski Road
Chicago, IL 60646
1-800-621-5808
http://www.labelmaster.com
Hardware Recommendations
Windows 95, 98, NT, 2000, ME (32MB), XP.
Minimum 486 processor, Pentium processor
recommended.
CD-ROM drive required.
64MB hard disk space
Color monitor VGA or better (256 colors
recommended)
MASTERFORM is published by Labelmaster
Software. Labelmaster personnel cannot
provide regulatory or legal advice. Please
consult the Code of Federal Regulations Title
49 and the UPS Guide for Shipping Ground and
Air Hazardous Materials for more detailed
information whenever you ship hazardous
materials.
33 32
Chemical table resources
If you have a problem with the chemical table
data in MASTERFORM, we will make every effort
to correct the issue and send you a new table
immediately.
MASTERFORM for UPS uses chemical table data
supplied by United Parcel Service. The table in
your MASTERFORM should match whatever table
was most recently published by UPS; however,
there may be occasions where UPS publishes
changes immediately after a MASTERFORM
update, rendering the software inaccurate. You
can find the latest UPS table online at:
Sometimes discrepancies occur because we must
reformat the table for use within a software
application. You might therefore see inaccurate
data or experience incorrect restrictions while
using MASTERFORM. If this happens, call
1-800-578-4955 for assistance.
Labelmaster Software is committed to helping you
ship hazmat safely. In most instances, we can
make chemical table changes on the fly and send
you a corrected table the same day. In these
cases, you will be able to continue shipping after
copying a single file into your MASTERFORM
program directory.
Remember:
•We cannot alter any data in a way that would
violate UPS or 49 CFR rules.
•Make sure you select the entry with the
correct packing group from the table. There is
an entry for each packing group and, in many
cases, an entry for each variation on the
proper shipping name.
•You can edit the Proper Shipping Name (at
your own risk) by selecting the Allow ProperShipping Name Edits option in Setup.
•You can put additional information in the
Technical Name or Other Required Information
fields.
•The Labels Required field is editable. You can
add or delete information as necessary. If no
labels are required, make sure this field reads
“None.”
•You can enable the Exemption Packaging field
by selecting the Exemption Packaging option
in Setup. This way you can use an exemption
number on your shipping paper even when the
UPS table says that an exemption is not
required (and the field is grayed out).
•You can override quantity limitations and
modify units of measure on Ground shipments.
You will see a warning message if the quantity
you enter exceeds what is listed in the table,
but you will be allowed to continue. To modify
the unit of measure (UOM), select an existing
UOM from the list, then type over it.
35 34
Managing Templates and
Addresses
To keep your template and address book data
safe through repeated updates, you should
familiarize yourself with the databases that store
this information. Template and address databases
are found inside your MASTERFORM installation
directory.
You must know where MASTERFORM is installed if
you want to work with these databases. If you
aren’t sure, search your computer for the file
name “masterform.mdb.” The location of this file
should be your installation directory.
You will not be able to open your template
database directly; security has been applied to
avoid renaming or modification errors. You can,
however, e-mail the file to Labelmaster Technical
Support for help. For example, you may find the
database has become corrupted and needs to be
repaired.
Save the correct file to a floppy disk, writable
CD-ROM, network drive, or even just to your
desktop. After your reinstallation (or new
installation on a new computer), copy the
database into the new installation directory.
With MASTERFORM for UPS Domestic Edition, your
templates are stored in the file named
masterform.mdb. Search your computer for this
file name, or browse to the default installation
directory, C:\MF_UPS.
Addresses
With MASTERFORM for UPS Domestic Edition, your
addresses are stored in the file named
UPSAddress.mdb. Search your computer for this
file name, or browse to the installation directory
(default is C:\MF_UPS). If you have Microsoft
Access, you can import or export from the
address database. See Import Excel or Access
address data to the Address Book and Exporting
addresses from the Address Book for more
information.
Templates
If you are simply installing an update CD over an
existing program, MASTERFORM will detect your
templates and ask if you want to save them. Just
say Yes if you do. However, uninstalling or
deleting the installation folder will permanently
delete your templates as well. You must save the
appropriate database outside of the installation
directory in order to keep templates safe during a
reinstall or to move them to a new computer.
File Extensions
If you are looking for these databases and can’t
see the file extension “.mdb”, you do not have
your view of file extensions turned on. This is
simply a Windows option. To turn on your view of
file extensions, simply open My Computer and
choose Folder Options from the View menu.
Click the View tab and make sure the for Hide fileextensions for known file types check box is not
selected.
37 36
Getting Started Using
MASTERFORM
39 38
MASTERFORM Setup
MASTERFORM needs to know your UPS account
number, log book number, and option preferences
before you begin shipping. Click the Setup icon on
the MASTERFORM main menu to set up this
information. Figure 11 shows the Setup screen.
Figure 11: Inside Setup you can enter UPS account
information, choose options, and configure reports.
SETUP ACCOUNTS
1. In the Account column, enter your UPS
account number. MASTERFORM can save
shipment information for multiple account
numbers; simply enter all the account numbers
you use in Setup and then select the
appropriate number for each shipment from
the account number drop-down list when
you’re filling out the shipping paper.
41 40
2) In the Log # column, enter your UPS log book
number. Each UPS account number must have
a unique corresponding log book number.
These numbers are assigned to you by
Labelmaster Software. If you need a number,
call 1-800-578-4955.
3) The Sequence # column can be left alone.
See How log book numbers work.
CONFIGURE REPORTS
Click the document buttons to specify a printer
and paper size for each. Be sure to click the
Recommend button for each. This will default to
the settings recommended by Labelmaster. See
General Printing Overview for more instructions.
Save template by default
We recommend that you always leave this option
enabled (checked). This option selects the Saveas Template check box in the last screen of the
form-fill wizard. When checked, it protects you
from accidentally exiting MASTERFORM without
saving your shipment as a template by prompting
you for a template name.
Allow Proper Shipping Name edits
This option should be used with caution. When
selected, it allows you to change a material’s
proper shipping name. You then run the risk of
making a mistake and violating UPS or DOT
regulations. Please use with caution!
CHOOSE OPTIONS
Bypass Authorization Screen
This option controls access to the name and
password screen. If security is not an issue for
you, choose this option to avoid having to enter
a name and password each time you use
MASTERFORM. This option is checked by
default in MASTERFORM v3.0.2 or later.
Package Label Warning
This option controls the warning message the
appears whenever you leave the Ground/Air
Shipment screen (where mass/capacity and labels
required are entered). When this option is
selected, the warning will appear to remind you to
double-check the Labels Required field.
This option will be enabled by default when you
install MASTERFORM. If you want to turn the
warning message off, deselect (uncheck) the
Package Label Warning check box.
Exemption Packaging
This option allows you to enable the Exemption
Packaging field found on the Ground/Air Shipment
screen where your mass/capacity is entered. If
the field is grayed out, it is because no exemption
number is required by UPS. If you select this
option, it allows you to override the UPS table
information and enter an exemption number anyway.
Also included in Masterform v3.0.1 or earlier:
Print Ahead Mode
When selected, this option allows you to leave
certain fields blank so that you can fill them in
later by hand.
NOTE: As of January 6, 2003, this option can no
longer be used. See p. 61 for more information.
REMEMBER! Always click Done when you leave
Setup to ensure your changes are saved.
43 42
Shipping under multiple
accounts
MASTERFORM can organize shipping papers and
certifications under multiple UPS accounts. Enter
all the UPS account numbers you use, with their
corresponding log numbers, into Setup.
The Setup list of account numbers ties Shipping
Papers to Certifications so that you can ship
under multiple accounts. The sequence number
increments automatically, so you can leave it as
zero to begin with.
See Figure 11 on page 41 for an example of how
multiple account numbers are entered into Setup.
When you enter an account number in Setup, it
becomes available in the UPS Account Number
drop-down list. When creating your shipping
paper, the Shipper Information screen will require
you to select an account number from this
drop-down list as shown in Figure 12.
Figure 12: Select the account number for this shipping
paper and certification.
When you go to print your certification, you will
need to specify the account number again so that
MASTERFORM knows which set of shipping papers
to pull information from. (See Figure 13.)
45 44
Figure 13: When you’re ready to print the shipper’s
certification, specify the appropriate account number in
the Review Packages screen.
Security: Defining user names
and passwords
MASTERFORM can store an unlimited number of
user names and their corresponding passwords.
Password protection helps keep unauthorized
personnel from using MASTERFORM to ship
hazmat.
To add users to the list:
1. Make sure that you do not have the Bypass
Authorization Screen option selected in Setup.
You must be able to view the Authorization
screen.
2. On the main opening menu of MASTERFORM,
Click the first or third icon to view the
Authorization screen.
3. Type ADMIN in both the name and password
fields.
4. Press the TAB key on your keyboard (do not
click Next). Pressing the TAB key will open up
the list of user names and passwords. Do not
type over the ADMIN or USER example log-ins.
(See Figure 14.)
5. Put your cursor in the first blank line under
Name and type the new user name there.
Press the TAB key again to move your cursor
over to the Password field, then type in the
password that will be associated with that
Name.
47 46
6. Select the check box under Supervisor if you
want this user to have access to this Name
and Password list.
Anyone with Supervisor status will be able to
enter this list by pressing the TAB key. Those
without Supervisor status will be forced into the
next screen and will not be allowed to view the
Name and Password list.
Figure 14: Enter names and passwords of users in the
Authorization screen.
How log book numbers work
The log book number is the number by which UPS
organizes your shipping bill. This number, along
with the Sequence number, appears only on the
Shipper’s Certification. For example, if your log
book number is 123456 and your sequence number
is 05, the first print of this certification will have
12345605-0 in the top left corner.
Each UPS account number must have a unique
corresponding log book number. Log book numbers
are assigned by your software provider. If you
need a number, call Labelmaster Software at
1-800-578-4955.
If you are shipping under multiple UPS account
numbers, you must have a different log book
number for each account number. When you are
setting up MASTERFORM for the first time, enter
your UPS account numbers and log numbers, but
leave the sequence number field at zero (0). The
sequence number will increment automatically for
each day that you print a certification. The
sequence number can be manually adjusted in
Setup if necessary.
Why are my log book numbers repeating?
An electronic log book is 50 “pages” long, as
counted by the sequence number. Every
MASTERFORM for UPS customer receives two
electronic log books for a total of 100 sequential
pages. When your log book reaches a sequence of
100, the sequence number will reset itself back to
one (1).
49 48
Loading...
+ 56 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.