Lexmark Impact S300 Series Quick Reference
Guide
November 2010 www.lexmark.com
Important Message About Cartridge Recycling!
Please Read Before Opening Your Inkjet Cartridge Box
At Lexmark, we take our commitment to the environment seriously, and we encourage our customers
to participate in our easy, no-cost method for returning empty Lexmark cartridges to Lexmark for proper
recycling. We will insure that cartridges are properly handled with zero waste to landfills.
printer except as otherwise provided below, and (2) pass this license/agreement to any subsequent user
of this printer. The patented Lexmark inkjet cartridges and their contents are licensed subject to a
restriction that they may be used only once. After this single use, the license to use the print cartridges
and their contents terminates, and you agree to return them only to Lexmark for recycling. Replacement
inkjet cartridge( s) sold wit hout thes e terms ar e available through www.lexmark.com and may be refilled
by you, or a third party, as the only cartridge alternative to be used with the licensed printer.
Go to www.lexmark.com/recycle. Follow instructions to
request postage-paid bags. Bags usually arrive within 7–10 days.
Place the empty Lexmark-branded inkjet cartridge(s) in the
posta ge-paid return ba g, and th en seal t he bag. I f you’re s ending
single-color tanks, we recommend that you send at least two at
a time to maximize the environmental benefits.
Mail the bag to Lexmark’s recycling partner. The bag is preaddressed.
Important safety information
Connect the power cord to an electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
Use only the power supply and power cord provided with this product or the manufacturer's authorized
replacements.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between
objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock
results. Inspect the power cord regularly for signs of such problems. Remove the power cord from
the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this
product or make any electrical or cabling connections, such as the fax feature, power cord, or
telephone, during a lightning storm.
Visit www.lexmark.com/recycle to learn more about recycling.
Lexmark-branded cartridges are always made with all new parts, though components may contain
recycled material. For warranty returns, call 1-800-332-4120.
This patented printer is licensed for, and designed to work with, only genuine Lexmark inkjet cartridges
for the life of the patented printer. You agree to: (1) use only genuine Lexmark inkjet cartridges with this
Contents
Canceling copy jobs............................................................................................................15
Important safety information.........................................................2
About your printer..........................................................................4
Finding information about the printer.................................................................................4
Minimizing your printer's environmental impact.................................................................4
Printer models......................................................................................................................5
Printer features....................................................................................................................5
Understanding the parts of the printer................................................................................5
Using the printer control panel............................................................................................6
Using memory cards and flash drives...................................................................................7
Ordering and replacing ink cartridges..............................................8
Ordering ink cartridges.........................................................................................................8
Replacing ink cartridges........................................................................................................9
Maintaining ink cartridges..................................................................................................10
Using the printer software............................................................11
Minimum system requirements.........................................................................................11
Installing the printer software............................................................................................11
Using the Windows printer software.................................................................................11
Using the Macintosh printer software...............................................................................12
Scanning.......................................................................................16
Tips for scanning.................................................................................................................16
Scanning to a local or network computer..........................................................................16
Scanning to a flash drive or memory card..........................................................................16
Scanning directly to e-mail using the printer software......................................................16
Scanning to a PDF...............................................................................................................17
Canceling scan jobs.............................................................................................................17
Troubleshooting............................................................................17
Notices.........................................................................................21
Printing.........................................................................................13
Printing a document...........................................................................................................13
Printing photos using the printer control panel.................................................................13
Printing documents from a memory card or flash drive (Windows only)..........................14
Canceling print jobs............................................................................................................14
Copying.........................................................................................15
Tips for copying..................................................................................................................15
Making copies.....................................................................................................................15
Copying photos...................................................................................................................15
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About your printer
Finding information about the printer
The Quick Reference Guide contains basic instructions on how to accomplish common printer tasks like
printing, copying, and scanning. It also includes information on troubleshooting common printer setup
problems.
For additional information about the printer, see the following:
What are you looking for? Find it here
Initial setup instructions
Additional setup and instructions for using the
printer
Help using the printer software Software HelpHelp installed automatically with the printer
The latest supplemental information, updates,
online technical support, and telephone
support
* Available on the installation software CD and on the Lexmark Web site at http://support.lexmark.com.
• Quick Setup sheet
• Hardware Setup Wizard*
Comprehensive User's Guide installed automatically with
the printer software.*
After installing your printer, you can access the User's
Guide from the printer program folder:
For Windows users
1 Click or Start.
2 Click All Programs or Programs, and then select the
printer pro gram folder from the list.
3 Select View User's Guide.
For Macintosh users
In Mac OS X version 10.6
1 From the Applications folder in the Finder, double-click
the printer folder.
2 Double-click User's Guide.
In Mac OS X version 10.5 or earlier
1 From the Finde r desktop, doubl e-click the pr inter folder.
2 Double-click User's Guide.
software .* Click Help from any printer software program or
application.
Support Web site—http://support.lexmark.com
Minimizing your printer's environmental impact
We are committed to protecting the environment and are continually improving our printers to reduce
their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your
printer's environmental impact even further.
Conserving energy
• Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to
Power Saver mode after the printer is left idle for 10 minutes.
• Select the lowest Power Saver timeout. The Power Sa ver feature puts the printer in a minimum- power
standby mode after the printer has been idle for a set amount of time (the Power Saver timeout).
• Share your printer. Wireless/network printers allow you to share a single printer among multiple
computers, thus conserving energy and other resources.
Conserving paper
• Activate Eco-Mode. On selected printer models, this feature sets the printer to automatically print on
both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac OS X 10.6
or later.
• Print more than one page image on one side of the paper. The “Pages per sheet” feature allows you
to print multiple pages on one sheet. You can print up to 8 page images on one side of a sheet of paper.
• Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or
automatically (depending on your printer model).
• Preview print jobs before printing. Use the preview features found in Toolbars, the Print or Print
Preview dialog, or the printer display (depending on your printer model).
• Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save
them to a computer program, application, or flash drive for presentation.
• Use recycled paper.
Conserving ink
• Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than
normal and are ideal for printing documents that are mostly text.
• Use High Yield cartridges. Inks in High-Yield cartridges allow you to print more pages with fewer
cartridges.
• Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead”
and “Deep Clean Printhead” features. These features clean the printhead nozzles to improve the
quality of your prints.
Recycling
• Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To
return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a
postage-paid bag.
• Recycle the product packaging.
• Recycle your old printer instead of throwing it away.
4
• Recycle paper from discarded print jobs.
• Use recycled paper.
To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment.
Understanding the parts of the printer
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1
Printer models
The installation software CD that came with your printer works for the following printer models:
• Lexmark S305
• Lexmark S308
Printer features
Your printer comes with full features that will help you manage and accomplish printing and imaging tasks:
• Wireless. Pr in t a nd s ca n f ro m v i rt ua ll y a n yw he re in y ou r h om e o r of fi ce ov e r a se cu re w ir el es s n e tw or k,
as well as share the printer among multiple computers.
• Print. Print high quality documents and PDFs faster from a computer, from a USB flash drive, or from
a Bluetooth device. Built-in two-sided printing lets you save money and the environment.
• Copy. Copy documents and photos with one-touch, computer-free black or color copying.
• Scan. Scan thick books, reports, and other multiple-page documents easily with the high resolution
flatbed scanner.
• Photo printing. Print photos directly from digital memory cards, PictBridge-enabled digital cameras,
and USB flash drives. Select photos to print using the proof sheet for computer-free printing.
• Eco-Mode. Save energy and paper by activating Eco-Mode. It automatically dims the printer display
light, puts the printer into Power Saver mode after 10 minutes of inactivity, and prints on both sides
of the paper for copy jobs and for printing in Windows.
2
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3
8
7
4
5
6
Use the To
1 Paper support Load paper.
2 Paper guide adjustment lever Adjust the paper guides.
3 Wi-Fi indicator Check wireless status.
4 Card reader light Check card reader status. The light blinks to indicate that a memory
5 Memory card slots Insert a memory card.
6 PictBridge and USB port Connect a PictBridge-enabl ed digital camera, USB Bluetooth adapter
7 Paper exit tray Hold paper as it exits.
8 Printer control panel Operate the printer.
9 Scanner lid Access the scanner glass.
10 Paper feed guard Prevent items from falling into the paper slot.
11 Paper guides Keep paper straight when feeding.
card is being accessed.
or a flash drive to the printer.
5
Using the printer control panel
1
7
6
5
2
3
4
Use the To
1 Scanner glass Scan and copy photos and documents.
2 Power supply with port Connect the printer to a working electrical outlet that is near and easily
3 Duplex unit
4 USB port Connect the printer to a computer using a USB cable.
5 Printhead access Install the printhead.
6 Ink cartridge access Install, replace, or remove ink cartridges.
7 Scanner unit
accessible.
• Print on both sides of a sheet of paper.
• Remove paper jams.
Note: The duplex unit is available only on select models.
Warning—Potential Damage: Do not touch the USB port except when
plugging in or removing a USB cable or installation cable.
Note: The carrier moves to the printhead access area when no printhead
is installed in the printer.
• Access the ink cartridges and printhead.
• Remove paper jams.
123456
ON START
Color
Black
7
2-Sided
Eco-Mode
Cancel
8910111213
Use the To
1 Power button
2 Copy button Access the copy menu and make copies.
3 Scan button Access the scan menu and scan documents.
4 Photo button Access the photo menu and print photos.
5 Color/Black Switch to color mode or black-and-white mode.
6 Start button Start a print, scan, or copy job, depending on
• Turn the printer on and off.
• Switch to Power Saver mode.
Note: When the printer is on, press
switch to Power Saver mode. Press and hold
for three seconds to turn off the printer.
which mode is selected.
to
6
Use the To
7 2-Sided/Eco-Mode Activate 2-Sided to:
• Print on both sides of the paper (duplex).
Activate Eco-Mode to:
• Print on both sides of the paper (duplex).
• Change to Power Saver mode after the printer
is left idle for ten minutes.
• Set screen brightness to low.
Note: 2-Sided/Eco-Mode is available only on
select models.
8 Cancel button
• Cancel a print, copy, or scan job in progress.
• Exit from a menu level of the Copy, Scan,
Photo, or File Print menu to the top level of a
menu.
• Exit from a menu level of the Setup menu to
the top level of the previous mode.
• Clear current settings or error messages, and
return to default settings.
9 Display
Note: The display is turned off in Power Saver
mode.
View:
• Printer status
• Messages
• Menus
10 Select button
• Select menu options.
• Save settings.
• Feed or eject paper. Press and hold for three
seconds to feed or eject paper from the
printer.
11 Arrow buttons
12 Back button
• Choose a menu or submenu item that appears
on the display.
• Return to the previous screen.
• Exit from one menu level to a higher one.
Using memory cards and flash drives
Using a memory card or flash drive with the printer
Memory cards and f lash drives are storage devices frequently used with cameras and computers. You can
remove the memory card from the camera or the flash drive from the computer and insert it directly into
the printer.
1 Insert a memory card into the card slot or a flash drive into the USB port.
Inserting a memory card Inserting a flash drive
MEMOR
YSTICK
FLASHDRIVE
Notes:
• Insert the card with the brand name label facing
right.
• Make sure any arrows on the card point toward
the printer.
• If necessary, connect the memory card to the
adapter that came with it.
• Make sure that the memory card inserted is
supported by th e printer. For more informa tion,
see “Supported memory cards and file types”
on page 8.
Notes:
• The flash drive uses the same port that is used
for a PictBridge camera cable.
• An adapter may be necessary if your flash drive
does not fit directly into the port.
13 Setup button Access the setup menu and change printer
settings.
Note: The Copy, Scan, and Photo bu tton lights are
off when this button is selected.
7
Ordering and replacing ink cartridges
Ordering ink cartridges
Page yields available at www.lexmark.com/pageyields. For best results, use only Lexmark ink cartridges.
Lexmark S300 Series models (except Lexmark S308)
Warning—Potential Damage: Do not touch any cables,
any network adapter, any connector, the memory device,
or the printer in the areas shown while actively printing,
reading, or writing from the memory device. A loss of data
can occur.
2 Look for Memory Card Detected or Storage Device Detected on the display.
Notes:
• If the printer does not recognize the memory device, then remove and reinsert it.
• If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a
memory card is in the card slot, then a messag e appears on the display prompting you to choose
which memory device to use.
Supported memory cards and file types
Memory Card File Type
• Secure Digital (SD)
• Secure Digital High Capacity (SDHC)
• Micro Secure Digital (with adapter) (Micro SD)
• Mini Secure Digital (with adapter) (Mini SD)
• MultiMedia Card (MMC)
• Reduced Size MultiMedia Card (with adapter)
(RS-MMC)
• MultiMedia Card mobile (with adapter)
(MMCmobile)
• Memory Stick
• Memory Stick PRO
• Memory Stick Duo (with adapter)
• Memory Stick PRO Duo (with adapter)
• xD-Picture Card
• xD-Picture Card (Type H)
• xD-Picture Card (Type M )
Documents:
• .doc (Microsoft Word)
• .xls (Microsoft Excel)
• .ppt (Microsoft PowerPoint)
• .pdf (Adobe Portable Document Format)
• .rtf (Rich Text Format)
• .docx (Microsoft Word Open Document Format)
• .xlsx (Microsoft Excel Open Document Format)
• .pptx (Microsoft PowerPoint Open Document
Format)
• .wpd (WordPerfect)
Images:
• JPEG
• TIFF
Item Return Program
Cartridge
Black cartridge 100 100A
High yield black cartridge 100XL 100XLA
Yellow color cartridge 100 100A
High yield yellow color cartridge 100XL 100XLA
Cyan color cartridge 100 100A
High yield cyan color cartridge 100XL 100XLA
Magenta color cartridge 100 100A
High yield magenta color cartridge 100XL 100XLA
1
Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or
recycling.
2
Available only on the Lexmark Web site at www.lexmark.com.
1
Regular cartridge
2
Lexmark S308 models
Item Return Program
Cartridge
Black cartridge 108 108A
High yield black cartridge 108XL 108XLA
Yellow color cartridge 108 108A
High yield yellow color cartridge 108XL 108XLA
Cyan color cartridge 108 108A
High yield cyan color cartridge 108XL 108XLA
1
Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or
recycling.
2
Available only on the Lexmark Web site at www.lexmark.com.
1
Regular cartridge
2
8
Item Return Program
Magenta color cartridge 108 108A
High yield magenta color cartridge 108XL 108XLA
1
Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or
recycling.
2
Available only on the Lexmark Web site at www.lexmark.com.
Cartridge
1
Regular cartridge
2
4 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge.
If your ink cartridge comes with a muzzle cap, then remove the cap.
3
2
Replacing ink cartridges
Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges
immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out.
1 Turn on your printer.
2 Open the printer.
Note: The printhead moves to the cartridge installation position.
3 Press the release tab, and then remove the used ink cartridge or cartridges.
1
2
1
If your ink cartridge comes with a twist cap, then twist an d remove the cap.
3
2
1
5 Install each ink cartridge. Use two hands to install the black cartridge.
Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing
the ink to air.
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6 Close the printer.
If you aligned the cartridges to improve print quality, then print your document again. If print quality has
not improved, then clean the printhead nozzles.
Maintaining ink cartridges
In addition to the following tasks that you can perform, your printer performs an automatic maintenance
cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or
will temporarily power on if it is turned off.
Aligning the printhead
If the characters or lines on your printer image appear jagged or wavy, then you may need to align the
printhead.
Using the printer control panel
1 Load plain paper.
2 From the home screen, navigate to:
> Maintenance > > Align Printer > >
An alignment page prints.
Note: Do not remove the alignment page until printing is finished.
Using the printer software
For Windows users
Load plain paper.
1
2 Click or Start.
3 Click All Programs or Programs, and then select the printer program folder from the list.
4 Navigate to:
Printer Home > select your printer > Maintenance tab > Align cartridges
5 Follow the instructions on the computer screen.
For Macintosh users
Note: This feature is available only in Mac OS X version 10.5 or earlier.
1 Load plain, unmarked paper.
2 From the Finder desktop, double-click the printer folder.
3 Double-click the Printer Utility icon.
4 From the Maintenance tab, click Print Alignment Page.
5 Follow the instructions on the computer screen.
Cleaning the printhead nozzles
Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve
the quality of your prints.
Notes:
• Cleaning the printhead nozzles uses ink, so clean them only when necessary.
• Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.
• If the ink levels are too low, you must replace the ink cartridges before you can clean the printhead
nozzles.
Using the printer control panel
1 From the printer control panel, navigate to:
> Maintenance >
2 Press the arrow buttons to scroll to Clean Printhead or Deep Clean Printhead, and then
press
3 Press .
A cleaning page prints.
Using the printer software
For Windows users
Click or Start.
1
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Navigate to:
Printer Home > Maintenance > Clean cartridges
A cleaning page prints.
For Macintosh users
Note: This feature is available only in Mac OS X version 10.5 or earlier.
1 Load plain paper.
2 From the Finder desktop, double-click the printer folder.
3 Double-click the Printer Utility icon.
4 From the Maintenance tab, select Clean Print Nozzles.
A cleaning page prints.
.
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Using the printer software
3 Double-click Install.
4 Follow the instructions on the installation dialog.
Minimum system requirements
The printer software requires up to 500MB of free disk space.
Supported operating systems
• Microsoft Windows 7 (Web only)
• Microsoft Windows Vista (SP1)
• Microsoft Windows XP (SP3)
• Microsoft Windows 2000 (SP4 or later)
• Macintosh PowerPC OS X version 10.3.9 to 10.6
• Macintosh Intel OS X version 10.4.4 to 10.6
• Linux Ubuntu 8.10 and 8.04 LTS (Web only)
• Linux openSUSE 11.1 and 11.0 (Web only)
• Linux Fedora 10 (Web only)
*
The printer driver for this operating system is available only at http://support.lexmark.com.
*
*
*
*
Installing the printer software
Note: If you installed the printer software on this computer before but need to reinstall the software,
then uninstall the current software first.
For Windows users
1 Close all open software programs.
2 Insert the installatio n software CD.
If the Welcome screen does not appear after a minute, then launch the CD manually:
a Click , or click Start and then click Run.
b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD
drive.
3 Follow the instructions on the Welcome screen.
For Macintosh users
1 Close all open software applications.
2 Insert the installatio n software CD.
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.
Using the Internet
1 Go to the Lexmark Web site at www.lexmark.com.
2 Navigate to:
Downloads > Driver Finder > select your printer > select your operating system
3 Download the driver and install the printer software.
Note: Updated printer software may be available at http://support.lexmark.com.
Using the Windows printer software
Software installed during printer installation
When you set up the printer using the installation software CD, all the necessary software was installed.
You may have chosen to install some additional programs. The following table provides an overview of
various software programs and what they can help you do.
If you did not install these additional programs during initial installation, then reinsert the installation
software CD, run the installation software, and then select Install Additional S oftware from the Software
Already Installed screen.
Printer software
Use the To
LexmarkTM Printer Home
(referred to as Printer Home)
Lexmark Fast Pics
(referred to as Fast Pics)
• Launch applications or programs.
• Access the Fax Solutions software.
• Scan or e-mail a photo or document.
• Edit scanned documents.
• Scan documents to PDF.
• Adjust settings for the printer.
• Order supplies.
• Maintain ink cartridges.
• Print a test page.
• Register the printer.
• Contact technical support.
Manage, edit, transfer, and print photos and documents.
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Use the To
Lexmark Toolbar
(referred to as Toolbar)
• Print black or text-only Web pages to save ink.
• Schedule automatic printing of Web pages.
• Access Picnik and edit ph otos online.
• Print, scan, or convert local files from Windows.
Lexmark Tools for Office
(referred to as Tools for Office)
Lexmark Fax Solutions
(referred to as Fax Solutions)
Access your favorite settings in Microsoft Office 2007.
• Send a fax.
• Receive a fax in three-in-one printers.
• Add, edit, or delete contacts in the built-in phone book.
• Access the Lexmark Fax Setup Utility in four-in-one pr inters. Use the
Fax Setup Utility to set the Speed Dial and Group Dial numbers, set
Ringing and Answering, and print fax history and status reports.
Abbyy Sprint OCR Scan a document and produce text that you can edit with a
Lexmark Wireless Setup Utility
(referred to as Wireless Setup
Utility)
Lexmark Service Center
(referred to as Service Center)
word-processing program.
• Set up the wireless printer on a wireless network.
• Change the wireless settings of the printer.
Note: This program is installed automatically with the printer software
if the printer has wireless capability.
• Troubleshoot the printer.
• Access the printer maintenance functions.
• Contact technical support.
Notes:
• This program is installed automatically with the printer software.
• You may be prompted to install this program from the Web,
depending on your printer model.
Printing Preferences
When you select File Print with a document open and then click
Properties, a Printing Preferences dialog appears. The dialog lets you
select options for the print job, such as the following:
• Select the number of copies to print.
• Print two-sided copies.
• Select the paper type.
• Add a watermark.
• Enhance images.
• Save settings.
Note: Printing Preferences is installed automatically with the printer
software.
Using the Macintosh printer software
Software installed during printer installation
Applications are installed along with the printer software during installation.
1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.
2 Double-click the application that you want to use.
Use the To
Print dialog Adjust the print settings and schedule print jobs.
Note: With a document or photo open, choose File >
Print to access the Print dialog.
Printer Services dialog (not available in Mac OS X
version 10.5 or later)
Scan Center (in Mac OS X version 10.6)
or
Lexmark All-In-One Center (in Mac OS X
version 10.5 or earlier)
(referred to as All-In-One Center)
Printer Settings (in Mac OS X version 10.6)
or
Lexmar k AIO Setup Util ity (in Mac OS X version 10.5
or earlier)
(referred to as AIO Setup Utility)
Network Card Reader (in Mac OS X version 10.6)
or
Lexmark Network Card Reader (in Mac OS X
version 10.5 or earlier)
(referred to as Network Card Reader)
• Access the printer utility.
• Troubleshoot.
• Order ink or supplies.
• Contact Lexmark.
• Check the printer software version installed on th e
computer.
• Scan photos and documents.
• Customize settings for scan jobs.
• Customize settings for fax jobs.
• Create and edit the Contacts list.
• View the contents of a memory device inserted into
a network printer.
• Transfer photos and PDF documents from a memory
device to the computer over a network.
Note: Your printer may not com e with some of these progra ms or some of the functions of these pr ograms,
depending on the features of the printer that you purchased.
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Use the To
Lexmark Printer Utility (not available in Mac OS X
version 10.6)
(referred to as Printer Utility)
Wireless Setup Assistant (in Mac OS X version 10.6)
or
Lexmark Wireless Setup Assistant (in Mac OS X
version 10.5 or earlier)
(referred to as Wireless Setup Assistant)
Uninstaller Remove the printer software from your computer.
Note: Your printer may not come with these applications, depending on the features of the printer that
you purchased.
• Get help with cartridge installation.
• Print a test page.
• Print an alignment page.
• Clean the printhead nozzles.
• Order ink or su pplies.
• Register the printer.
• Contact technical support.
Set up the printer on a wireless network.
Note: This application is automatically installed with the
printer software if the printer has wireless capability.
Web Links
Web Links are links to predefined Web pages.
In Mac OS X version 10.6
1 From the Finder, navigate to:
Applications > select your printer folder > Web Links
2 Double-click the Web Link that you want to visit.
In Mac OS X version 10.5 or earlier
1 From the Finder desktop, double-click the printer folder.
2 Double-click the Printer Utility icon.
3 From the Web Links tab, select the link you want to visit.
Use To
Customer Support Contact technical support.
Lexmark Software Updates Download and install the latest printer software.
Lexmark Online Visit the Lexmark Web site.
Order Supplies Online Order ink or supplies.
Printer Registration Register your printer.
Use To
Visit Lexmark SmartSolutions
Note: Your printer may not come with t hese Web Links, depending on the features of the printer th at you
purchased.
• Visit the SmartSolutions Web site.
• Choose your custom solutions.
Printing
Printing a document
For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages
should print.
4 Click OK to close any printer software dialogs.
5 Click OK or Print.
For Macintosh users
1 With a document open, choose File > Page Setup.
2 From the Page Setup dialog, set the printer, paper size, and orientation.
3 Click OK.
4 From the menu bar, choose File > Print.
5 From the Printer pop-up menu, choose your printer.
6 From the print options menu, choose the print quality, the number of copies to print, the type of paper
to use, and how the pages should print.
7 Click Print.
Printing photos using the printer control panel
1 Load photo paper.
2 From the printer control panel, press .
3 Insert a memory card, flash drive, or digital camera set to mass storage mode.
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If document files and image files are stored in the memory device, then press the arrow buttons to
select Photos, and then press
.
4 Press the arrow buttons to scroll to Easy Photo or Print Photos, and then press .
Notes:
• Select Easy Photo if you want to print photos quickly.
• Select Print Photos if you want to customize the photos before printing them.
5 Press the arrow buttons to select a photo printing option, and then press .
If document files and image files are stored on the memory device, then press to select
Documents.
3 Select and print the document:
If the printer is using a USB connection
a Press the arrow buttons to select the file name of the document that you want to print or the
folder where the document is saved in the memory device.
b Press , and then press to start printing the document.
Note: You can choose to print the most recent photo, print all the photos, print photos that fall within
a date range, print photos by selecting the photo numbers on a proof sheet, or print pre-selected
photos from a digital camera using Digital Print Order Format (DPOF). The DPOF option appears only
when there is a valid DPOF file in your memory device.
6 Adjust the print settings:
• If you are in the Easy Photo menu, then press t he arrow buttons to select the paper size and photo
size. Press
each time you make a selection.
• If you are in the Print Photos menu, then press the arrow buttons to select the photo size, paper
size, paper type, layout, photo effects, and quality of the photos, and to adjust the brightness and
color effects of the photos. Press
each time you make a selection.
7 Press the Color/Black button to set a color or black-and-white print.
When you select color or black-only printing, the light near your choice comes on.
8 Press .
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Printing documents from a memory card or flash drive (Windows only)
To enable the File Print function:
• The printer must be connected to a computer through a USB cable or through a network.
• The printer and the computer must be on.
• The memory card or flash drive must contain document files that are supported by the printer. For
more information, see “Supported memory cards and file types” on page 8.
• The computer must contain applications that support the file types in the memory device.
1 Insert a memory card or flash drive.
When the printer detects the memory device, Memory Card Detected or Storage Device
Detected appears on the display.
2 If only document files are stored on the memory device, then the printer automatically switches to
File Print mode.
If the printer is using a Wireless connection (selected models only)
a Press the arrow buttons to select the file name of the document that you want to print.
b Press , and then wait for the printer to connect to the network computer or to finish searching
the network for available computers.
c When prompted, press the arrow buttons to select the name of the network computer, and then
press
Notes:
to start printing the document.
• You may be prompted to en ter a PIN if the computer requires it. Enter the P IN using the keypad.
• To assign a computer name and a PIN to the computer, see the Help for the printer software
associated with your operating system.
Canceling print jobs
To cancel a print job from the printer control panel, press . To cancel a print job from the computer,
do the following:
For Windows users
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printer folder opens.
4 Right-click the printer, and then select Open or See what's printing.
5 Cancel the print job:
• If you want to cancel a particular print job, then right-click the document name, and then select
Cancel.
• If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents.
14
For Macintosh users
1 Click the printer icon on the Dock.
2 From the print queue dialog, choose the job you want to cancel, and then click Delete.
4 Press the arrow buttons to select the number of copies, and then press the Color/Black button to set
a color or black-and-white copy.
When you select color or black-only printing, the light near your choice comes on.
5 Press .
Copying
ADF Scanner glass
Use the ADF for multiple-page
documents.
Note: The ADF is available only on
select models. If you purchased a
printer without an ADF, then load
original documents or photos on the
scanner glass.
Use the scanner glass for single pages, small items (such as postcards
or photos), transparencies, photo paper, or thin media (such as
magazine clipp ings).
Tips for copying
• When using the ADF, adjust the paper guide on the ADF to the width of the original document.
• When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image.
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
Copying photos
1 Load photo paper.
2 Place a photo facedown on the scanner glass.
3 From the printer control panel, press .
4 Press until Photo Reprint appears.
5 Press the arrow buttons to scroll to Yes, and then press .
6 Press the arrow buttons to select the desired photo size, and then press .
7 Press .
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Canceling copy jobs
To cancel a copy job, press .
Scanning stops and the printer returns to the previous menu.
Making copies
1 Load paper.
2 Load an original document faceup into the ADF or facedown on the scanner glass.
3 From the printer control panel, press .
15
Scanning
ADF Scanner glass
Use the ADF for multiple-page
documents.
Note: The ADF is available only on
select models. If you purchased a
printer without an ADF, then load
original documents or photos on the
scanner glass.
The local or network computer is the destination that will receive the scan. Wait until the printer has
finished downloading a list of the scan applications available on the selected computer.
Notes:
• If the printer is connected only to a local computer, then the printer will automatically download
a list of the scan applications.
• You may be prompted to enter a PIN if the computer requires it. Press the arrow buttons to enter
the PIN. Press
• To assign a computer name and a PIN to the computer, see the Help for the printer software
associated with your operating system.
5 Press the arrow buttons to select an application, and then press .
6 Press the arrow buttons to select the resolution quality and the original image size. Press each
time you make a selection.
7 Press to start scanning.
The scan is complete when the application you selected in s tep 5 opens on the destination computer, and
the scan appears within the application as a new file.
each time you enter a number.
Use the scanner glass for single pages, small items (such as postcards
or photos), transparencies, photo paper, or thin media (such as
magazine clipp ings).
Tips for scanning
• When using the ADF, adjust the ADF paper guide to the width of the original document.
• When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image.
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
• Select the PDF file type if you want to scan multiple pages and save them as one file.
• To initiate network scanning from the printer, make sure that “Enable network scan to computer” is
selected in the General tab of the Scan Center. This is available only in Mac OS X version 10.6.
Scanning to a local or network computer
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the printer control panel, press .
3 Press the arrow buttons to scroll to Computer or Network, and then press .
4 Press the arrow buttons to select the name of a local or network computer, and then press .
Scanning to a flash drive or memory card
Before you begin, make sure your flash drive or memory card is not write protected.
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the printer control panel, press .
3 When Scan to appears on the display, insert the flash drive or memory card.
4 Press the arrow buttons to scroll to USB Flash Drive or Memory Card, and then press .
5 Press the arrow buttons to select the resolution quality, the type of output you want to create , and
the original image size. Press
Note: Select the PDF file type if you want to scan multiple pages and save them as one file.
6 Press to start scanning.
The scan is complete when a message appears on the printer control panel indicating that the file you
scanned has been saved.
each time you make a selection.
Scanning directly to e-mail using the printer software
For Windows users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
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2 Click or Start.
3 Click All Programs or Programs, and then select the printer program folder from the list.
4 Navigate to:
Printer Home > select your printer > Email
5 Select Photo, Document, or PDF.
Note: You can select Document only if an OCR application is stored on your computer.
Scanning starts and the scan progress dialog appears.
When the scan is finished, a new e-mail message is created with the s canned document automatically
attached.
6 Compose your e-mail message.
Note: If your e-mail program does not open automatically, then you can scan the document to the
computer and then send it through e-mail as an attachment.
Scanning starts and the scan progress dialog appears.
5 Save the document as a PDF.
For Macintosh users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.
3 Double-click Scan Center or All-In-One Center.
4 From the “What is being scanned?” area on the main screen, select a document type.
5 Customize the settings as needed.
6 Click Scan.
7 Save the document as a PDF.
For Macintosh users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.
3 Double-click Scan Center or All-In-One Center.
4 From the “What is being scanned?” area on the main screen, select a document type.
5 From the “How will the scanned image be used?” menu, choose To be viewed on monitor/web
page.
6 From the “Send scanned image to” menu, choose an e-mail application.
7 Click Scan.
When the scan is finished, a new e-mail message is created with the s canned document automatically
attached.
8 Compose your e-mail message.
Scanning to a PDF
For Windows users
1 Load an original document faceup into the ADF or facedown on the scanner glass.
2 Click or Start.
3 Click All Programs or Programs, and then select the printer program folder from the list.
4 Navigate to:
Printer Home > select your printer > PDF
Canceling scan jobs
Press on the printer control panel, or click Cancel on the computer screen.
Troubleshooting
Before you troubleshoot
Use this checklist to solve most printer problems:
• Make sure the power cord is plugged into the printer and into a working electrical outlet.
• Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or
extension cords.
• Make sure the printer is turned on.
• Make sure the printer is securely connected to the host computer, print server, or other network
access point.
• Check the printer for error messages, and resolve any errors.
• Check for paper jam messages, and clear any jams.
• Check the ink cartridges, and install new cartridges if necessary.
• Use the Service Center to locate and solve the problem (Windows only).
• Turn the printer off, wait about 10 seconds, and then turn the printer back on.
17
Using the Service Center to solve printer problems
2
The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance
tasks and customer support.
To open the Service Center, use one of these methods:
Method 1 Method 2
If it appears on an error message dialog, click the
For additional assistance, use the Service Center
link.
1 Click or Start.
2 Click All Programs or Programs, and then select the
printer program folder from the list.
3 Select Printer Home.
4 From the Support tab, select Service Center.
3 Press the arrow buttons to scroll to Set Defaults, and then press .
4 Press the arrow buttons to scroll to Use Factory, and then press .
5 Complete the initial printer setup.
C
HANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT
LANGUAGE
)
1 Turn the printer off.
Note: If you have set the Power Saver timeout in the Setup menu, then press and hold
seconds to turn off the printer.
for three
2 Press and hold down and , and then press and release to turn the printer on.
If Troubleshooting does not solve your problem
Visit our Web site at http://support.lexmark.com to find the following:
• Knowledgebase articles with the latest information and troubleshooting for your printer
• Live online technical support
• Contact numbers for telephone technical support
Setup troubleshooting
• “Incorrect language appears on the display” on page 18
• “Printhead errors” on page 18
• “Software did not install” on page 19
• “Print job does not print or is missing pages” on page 19
• “Printer is printing blank pages” on page 20
• “Printer is busy or does not respond” on page 20
• “Cannot delete documents from the print queue” on page 21
• “Cannot print through USB” on page 21
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the
following:
C
HANGE THE LANGUAGE USING THE PRINTER MENUS
Note: Do not release
that the printer has been reset.
and until Language Selection appears on the display, indicating
3 Complete the initial printer setup.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
R
EMOVE AND REINSERT THE PRINTHEAD
1 Open the printer and lift the latch.
2
1 From the printer control panel, press .
2 Press the arrow buttons to scroll to Defaults, and then press .
18
2 Remove the printhead.
Warning—Potential Damage: Do not touch the printhead nozzles.
3 Wipe the printhead contacts using a clean, lint-free cloth.
Before you reinstall the software, do the following:
M
AKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE
PRINTER
BOX
T
EMPORAR ILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE
C
HECK THE
USB
CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
4 Reinsert the printhead, and then close the latch until it clicks.
5 Close the printer.
Note: If removing and reinser ting the printhead does not res olve the error, then contact technica l support.
Software did not install
If you encountered problems while installing, or if your printer does not appear in the list in the Printers
folder or as a printer option when sending a print job, then try removing and reinstalling the software.
The USB port is marked with a
Note: If you continue to have problems, then try another USB port on the computer. You may have
connected to a defective port.
R
ECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer, and then unplug the power cord from the wall outlet.
2 Gently remove the power supply from the printer, and then reinsert it.
3 Plug the power cord into the wall outlet, and then turn on the printer.
USB symbol.
Print job does not print or is missing pages
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the
following:
M
AKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
1 Turn the printer on, and then open the printer.
2 Make sure the cartridges are inserted correctly.
The cartridges should click firmly into the matching color slot of the printhead.
3 Close the printer.
S
ELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB
Note: This solution applies to Macintosh users only.
1 With a document open, choose File > Print.
2 From the printer pop-up menu, choose your printer, and then click Print.
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If your printer d oes not appear on the Printer list, then choose Add Printer. From the list of printers
in the Default tab, select your printer, and then click Add.
If your printer does not appear on the list, then try either of the following:
• For a USB-connected printer, remove and then reconnect the USB cable.
• For a printer that is wirelessly connected, see the Wireless troubleshooting section.
M
AKE SURE THE PRINT JOB IS NOT PAUSED
M
AKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
R
ECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer.
Note: Make sure the printer is not in Power Saver mode. Pre ss and hold
off the printer.
2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power
supply.
3 After one minute, reconnect the power cord into the power supply, and then plug the power cord
into the wall outlet.
4 Turn on the printer.
R
EMOVE AND RECONNECT THE
C
HECK THE
Note: If you continue to have problems, then try another USB port on the computer. You may have
connected to a defective port.
USB
CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a
USB
CABLE CONNECTED TO YOUR PRINTER
USB symbol.
for three seconds to turn
Printer is printing blank pages
Blank pages may be caused by improperly installed ink cartridges.
R
EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 9 for more information.
If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing
the cartridges again.
2 Load plain paper.
3 From the printer control panel, press .
4 Press the arrow buttons to scroll to Maintenance, and then press .
5 Press the arrow buttons to scroll to Deep Clean Printhead, and then press .
A cleaning page prints.
6 Press the arrow buttons to scroll to Align Printer, and the press .
An alignment page prints.
Note: Do not remove the alignment page until printing is finished.
Printer is busy or does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the
following:
M
AKE SURE THE PRINTER IS NOT IN POWER SAVER MODE
If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to
wake up the printer.
If the printer will not come out of Power Saver mode, then reset the power:
1 Unplug the power cord from the wall outlet, and then wait 10 seconds.
2 Insert the power cord into the wall outlet, and then turn on the printer.
If this problem persists, then check our Web site for updates for your printer software or firmware.
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE
20
R
ECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer, and then unplug the power cord from the wall outlet.
2 Gently remove the power supply from the printer, and then reinsert it.
3 Plug the power cord into the wall outlet, and then turn on the printer.
Cannot delete documents from the print queue
If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the
computer and printer may not be communicating.
R
ESTART THE COMPUTER AND TRY AGAIN
Cannot print through USB
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the
following:
Network Troubleshooting
If you are having trouble setting up your printer on a network, print a network setup page, and then see
the complete network troubleshooting information in the Network Getting Started Guide or the
comprehensive User's Guide available on the installation software CD.
Printing a network setup page
A network setup page lists the configuration settings of the printer, including the IP address and MAC
address of the printer.
1 Load plain paper.
C
HECK THE
Note: If you continue to have problems, then try another USB port on the computer. You may have
connected to a defective port.
M
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE
USB
CONNECTION
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a
AKE SURE THE
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type devmgmt.msc.
3 Press Enter, or click OK.
The Device Manager opens.
4 Click the plus sign (+) beside Universal Serial Bus controllers.
If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.
For more information, see the computer documentation.
USB
PORT IS ENABLED IN WINDOWS
USB symbol.
2 From the printer control panel, press .
3 Press the arrow buttons to scroll to Network Setup, and then press .
4 Press to select Print Setup Page.
The network setup page prints.
Notices
Edition notice
November 2010
The following paragraph does not apply to any country where such provisions are inconsistent with
local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY
OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in later editions. Improvements or
changes in the products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer
intends to make these available in all countries in which it ope rates. Any reference to a product, program,
or service is not intended to state or imply that only that product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and verification of operation in conjunction with other
products, programs, or services, except those expressly designated by the manufacturer, are the user’s
responsibility.
For Lexmark technical support, visit support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
21
If you don't have access to the Internet, you can contact Lexmark by mail:
Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
USA
© 2010 Lexmark International, Inc.
All rights reserved.
Trademarks
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in
the United States and/or other countries.
All other trademarks are the property of their respective owners.
Federal Communications Commission (FCC) compliance information statement
This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1 this device may not cause harmful interference, and
2 this device must accept any interference received, including interference that may cause undesired
operation.
Any questions on this statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232-3000
For additional compliance information, see the online documentation.
Federal Communications Commission (FCC) compliance information statement
This product complies with Part 68 of the FCC Rules. See the product online documentation for additional
compliance information.
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