Lexmark Apps, Fax Forward Administrator's Manual

Fax Forward

Administrator's Guide

August 2011 www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.

© 2011 Lexmark International, Inc.

All rights reserved.

740 West New Circle Road
Lexington, Kentucky 40550

Edition notice

August 2011
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL,

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changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any
time.

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Lexmark International, Inc.

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References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all
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except those expressly designated by the manufacturer, are the user’s responsibility.

© 2011 Lexmark International, Inc.

All rights reserved.

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This software and any accompanying documentation provided under this agreement are commercial computer software and documentation
developed exclusively at private expense.

Trademarks

Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or
other countries.

All other trademarks are the property of their respective owners.

Contents

Overview.....................................................................................................5

Configuring the application..........................................................................6

Accessing application configuration settings using the Embedded Web Server.......................................6

Licensing the application...........................................................................................................................6

Configuring device settings.......................................................................................................................9

Configuring application settings from the Embedded Web Server...........................................................9

Configuring applications using MarkVision Professional.........................................................................11

Troubleshooting.........................................................................................14

Fax Forward troubleshooting..................................................................................................................14

Exporting and importing configuration files troubleshooting.................................................................14

Appendix....................................................................................................15

Notices.......................................................................................................16

Index..........................................................................................................19

Contents

3

Contents

4

Overview

Fax Forward is an embedded Java application that can be installed on Lexmark printers. It allows faxes received by a
printer to be forwarded automatically to a predetermined network share folder or e‑mail address as specified by an
administrator. This document is intended for use by Lexmark service providers and administrators responsible for the
implementation and management of this software in their network environment.

The setup process for the application involves installing and configuring the application on the appropriate printer(s).

Overview

5

Configuring the application

Accessing application configuration settings using the
Embedded Web Server

1 Obtain the printer IP address:

• From the printer control panel home screen

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Open a Web browser, and then type the printer IP address in the address field.

The Embedded Web Server page appears.

3 From the navigation menu on the left, click Settings or Configuration.

4 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.

5 From the Installed Solutions list, click the application you want to configure, and then click Configure.

Licensing the application

Some applications may require an electronic license to activate optional advanced features, or to run on select printers.

If individual licenses are used, then you must install them locally on each printer. If you plan to use the application with
several printers, then you may prefer to install the Lexmark License Server and obtain a network license for the
appropriate number of devices.

For more information on purchasing a license for an application, contact your Lexmark representative.

Obtaining a license file

For local (individual) licensing

1 From the Embedded Web Server, click Settings or Configuration.

2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.

3 Click System.

4 Record the host ID (serial number).

Record only the string that appears after Serial=.

5 Contact your Lexmark representative, and provide the host ID to obtain the license file.

Configuring the application

6