Learning about the printer.............................................................11
Finding information about the printer........................................................................................................................11
Selecting a location for the printer...............................................................................................................................12
Using the security lock feature.......................................................................................................................................15
Understanding the printer control panel...................................................................................................................15
Available internal options............................................................................................................................................................ 17
Accessing the system board to install internal options....................................................................................................18
Installing a memory card .............................................................................................................................................................19
Installing a flash memory or firmware card........................................................................................................................... 21
Installing an Internal Solutions Port......................................................................................................................................... 23
Installing a printer hard disk....................................................................................................................................................... 29
Reattaching the system board cover....................................................................................................................................... 32
Printing a menu settings page................................................................................................................................................... 37
Printing a network setup page ..................................................................................................................................................37
Setting up the printer software......................................................................................................................................37
Updating available options in the printer driver................................................................................................................. 38
Setting up wireless printing.............................................................................................................................................39
Information you will need to set up the printer on a wireless network...................................................................... 39
Installing the printer on a wireless network (Windows)................................................................................................... 40
Installing the printer on a wireless network (Macintosh)................................................................................................. 41
Installing the printer on a wired network...................................................................................................................44
Changing port settings after installing a new network Internal Solutions Port...........................................46
Setting up serial printing..................................................................................................................................................48
Minimizing your printer's environmental impact.....................50
Saving paper and toner.....................................................................................................................................................50
Using recycled paper..................................................................................................................................................................... 50
Using Eco-Mode.............................................................................................................................................................................. 51
Adjusting Power Saver.................................................................................................................................................................. 52
Adjusting the brightness of the display .................................................................................................................................53
Returning Lexmark cartridges for reuse or recycling......................................................................................................... 54
Loading paper and specialty media.............................................55
Setting the paper size and type.....................................................................................................................................55
Loading the paper tray......................................................................................................................................................55
Loading the multipurpose tray.......................................................................................................................................58
Linking and unlinking trays.............................................................................................................................................61
Paper and specialty media guide..................................................63
Paper guidelines..................................................................................................................................................................63
Paper characteristics...................................................................................................................................................................... 63
Unacceptable paper ......................................................................................................................................................................64
Selecting preprinted forms and letterhead........................................................................................................................... 64
Using recycled paper and other office papers..................................................................................................................... 65
Supported paper sizes, types, and weights...............................................................................................................66
Supported paper sizes ..................................................................................................................................................................66
Supported paper types and weights....................................................................................................................................... 67
Printing a document..........................................................................................................................................................69
Printing a document...................................................................................................................................................................... 69
Printing on letterhead................................................................................................................................................................... 69
Tips on using transparencies...................................................................................................................................................... 70
Tips on using envelopes............................................................................................................................................................... 71
Tips on using labels........................................................................................................................................................................ 71
Tips on using card stock............................................................................................................................................................... 72
Printing confidential and other held jobs...................................................................................................................72
Holding jobs in the printer.......................................................................................................................................................... 72
Printing confidential and other held jobs.............................................................................................................................. 73
Contents
3
Printing from a flash drive................................................................................................................................................75
Printing photos from a PictBridge-enabled digital camera.................................................................................76
Printing information pages..............................................................................................................................................76
Printing a font sample list............................................................................................................................................................ 76
Printing a directory list.................................................................................................................................................................. 77
Printing the print quality test pages........................................................................................................................................ 77
Canceling a print job..........................................................................................................................................................77
Canceling a print job from the printer control panel ........................................................................................................77
Canceling a print job from the computer.............................................................................................................................. 77
Printing in black and white..............................................................................................................................................78
Using Max Speed and Max Yield....................................................................................................................................79
Understanding jam messages........................................................................................................................................80
200 paper jams.....................................................................................................................................................................81
200 or 201 paper jam.........................................................................................................................................................82
201 paper jam.......................................................................................................................................................................83
202 paper jam.......................................................................................................................................................................84
203 paper jam.......................................................................................................................................................................86
230 paper jam.......................................................................................................................................................................87
240 paper jam.......................................................................................................................................................................88
250 paper jam.......................................................................................................................................................................90
Paper menu...........................................................................................................................................................................93
Paper Size/Type menu.................................................................................................................................................................. 93
Paper Texture menu ......................................................................................................................................................................97
Paper Weight menu....................................................................................................................................................................... 98
Paper Loading menu...................................................................................................................................................................100
Active NIC menu............................................................................................................................................................................103
Standard Network or Network <x> menus.........................................................................................................................103
Network Reports menu ..............................................................................................................................................................105
Standard USB and USB <x> menus........................................................................................................................................110
Serial <x> menu ............................................................................................................................................................................114
Disk Wiping menu ........................................................................................................................................................................119
Security Audit Log menu ...........................................................................................................................................................120
Set Date/Time menu....................................................................................................................................................................121
General Settings menu...............................................................................................................................................................121
Setup menu ....................................................................................................................................................................................125
PDF menu........................................................................................................................................................................................133
PCL Emul menu .............................................................................................................................................................................134
HTML menu.....................................................................................................................................................................................137
Help menu...........................................................................................................................................................................141
List of status and error messages................................................................................................................................143
Maintaining the printer.................................................................157
Cleaning the exterior of the printer............................................................................................................................157
Cleaning the printhead lenses.....................................................................................................................................157
Checking the status of supplies...................................................................................................................................159
Checking the status of supplies from the printer control panel..................................................................................159
Checking the status of supplies from a network computer..........................................................................................160
Ordering a fuser or a transfer module...................................................................................................................................160
Ordering a waste toner box......................................................................................................................................................161
Replacing a photoconductor ...................................................................................................................................................162
Replacing a toner cartridge.......................................................................................................................................................165
Replacing the waste toner box................................................................................................................................................169
Moving the printer............................................................................................................................................................170
Before moving the printer.........................................................................................................................................................170
Moving the printer to another location................................................................................................................................171
Setting the printer up in a new location ..............................................................................................................................171
Shipping the printer ....................................................................................................................................................................172
Finding advanced networking and administrator information.......................................................................173
Using the Embedded Web Server...............................................................................................................................173
Checking the virtual display..........................................................................................................................................173
Checking the device status............................................................................................................................................174
Setting up e-mail alerts...................................................................................................................................................174
Restoring the factory default settings.......................................................................................................................175
Checking an unresponsive printer..............................................................................................................................176
Multiple-language PDFs do not print....................................................................................................................................176
Printer control panel display is blank or displays only diamonds...............................................................................176
Error message about reading USB drive appears..............................................................................................................176
Jobs do not print...........................................................................................................................................................................176
Confidential and other held jobs do not print...................................................................................................................177
Job takes longer than expected to print..............................................................................................................................178
Job prints from the wrong tray or on the wrong paper .................................................................................................178
Tray linking does not work........................................................................................................................................................178
Large jobs do not collate ...........................................................................................................................................................179
Option does not operate correctly or quits after it is installed ....................................................................................179
Hard disk with adapter................................................................................................................................................................180
Internal Solutions Port ................................................................................................................................................................181
Internal print server .....................................................................................................................................................................181
Solving paper feed problems.......................................................................................................................................182
Paper frequently jams.................................................................................................................................................................182
Paper jam message remains after jam is cleared ..............................................................................................................182
Page that jammed does not reprint after you clear the jam.........................................................................................182
Characters have jagged or uneven edges...........................................................................................................................183
Color misregistration...................................................................................................................................................................184
Fine horizontal lines appear on color pages.......................................................................................................................185
Light colored line, white line, or incorrectly colored line...............................................................................................185
Paper curls badly...........................................................................................................................................................................186
Print is too dark..............................................................................................................................................................................186
Print is too light .............................................................................................................................................................................187
Solid color pages...........................................................................................................................................................................188
Transparency print quality is poor..........................................................................................................................................189
Solving color quality problems....................................................................................................................................190
FAQ about color printing...........................................................................................................................................................190
Embedded Web Server does not open.....................................................................................................................193
Check the network connections .............................................................................................................................................193
Check the network settings ......................................................................................................................................................193
Power consumption.........................................................................................................................................................198
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
Do not place or use this product near water or wet locations.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning
storm.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser
to cool before clearing jams from this area.
Safety information
9
This product contains a lithium battery.
CAUTION—POTENTIAL INJURY: There is a risk of explosion if the battery is replaced with an incorrect type.
Discard used batteries according to the battery manufacturer’s instructions and local regulations.
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, turn them off as well and unplug any cables going to the printer.
CAUTION—SHOCK HAZARD: If you are installing an optional tray after setting up the printer, then turn the
printer off and unplug the power cord, the USB cable, and the Ethernet cable before continuing.
CAUTION—SHOCK HAZARD: If you are installing an Internal Solutions Port (ISP) after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies,
and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
Safety information
10
Learning about the printer
Finding information about the printer
Setup
DescriptionWhere to find
The Setup information gives you instructions for setting
up the printer. Follow the set of instructions for local,
network, or wireless, depending on what you need.
information
You can find the Setup information in the printer box or on the
Lexmark Web site at www.lexmark.com.
Wireless Setup Guide
DescriptionWhere to find
If your printer has built-in wireless functionality, a
Wireless Setup Guide gives you instructions for
connecting the printer wirelessly.
You can find the Wireless Setup Guide in the printer box or on
the Lexmark Web site at www.lexmark.com.
Help
DescriptionWhere to find
The Help gives you instructions for using the software.
While in any Lexmark software program, click Help, Tips ªHelp, or Help ª Help Topics.
Customer support
DescriptionWhere to find (North America)Where to find (rest of world)
Note: Telephone numbers and support
times may change without notice. For the
most recent telephone numbers available,
see the printed warranty statement that
came with your printer.
Learning about the printer
Telephone numbers and support hours
vary by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that came with your printer.
11
DescriptionWhere to find (North America)Where to find (rest of world)
E-mail support
For e-mail support, visit our Web site:
www.lexmark.com.
1 Click SUPPORT.
2 Click Technical Support.
3 Select your printer type.
4 Select your printer model.
5 From the Support Tools section, click
e-Mail Support.
E-mail support varies by country or region,
and may not be available in some
instances.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that came with your printer.
6 Complete the form, and then click
Submit Request.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install
any options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
152.4 mm (6.0 in.)
1
101.6 mm (4.0 in.)
2
609.6 mm (24.0 in.)
3
Learning about the printer
12
101.6 mm (4.0 in.)
4
304.8 mm (12.0 in.)
5
When the printer is set up, allow clearance around it as shown.
Printer configurations
Basic model
Standard exit bin
1
Paper support
2
Printer control panel
3
Standard 550-sheet tray (Tray 1)
4
Multipurpose tray
5
Configured models
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies,
and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
Learning about the printer
13
Standard exit bin
1
Paper support
2
Printer control panel
3
Optional 550-sheet specialty media drawer
4
Optional 550-sheet tray
5
Optional 2,000-sheet tray
6
Standard 550-sheet tray (Tray 1)
7
Multipurpose tray
8
Learning about the printer
14
Using the security lock feature
The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,
the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock
to the printer in the location shown.
Understanding the printer control panel
Control panel itemDescription
DisplayThe display shows messages and pictures that communicate the status
1
of the printer.
Select
2
Pressing initiates action on a menu item.
Learning about the printer
15
Control panel itemDescription
Navigation buttonsPress the up or down arrow button to scroll through menu lists.
3
Press the left or right arrow button to scroll through values or text that
rolls to another screen.
Numeric keypad
4
BackReturns the display to the previous screen
5
Indicator lightIndicates the printer status:
6
Consists of the numbers 0–9, characters A through Z, an , and a
backspace button.
Note: The button functions as Caps Lock, and includes the # character.
• Off—The power is off, or the printer is in Eco Mode.
• Blinking green—The printer is warming up, processing data, or
printing.
• Solid green—The printer is on, but idle.
• Solid red—Operator intervention is needed.
StopStops all printer activity
7
A list of options is offered once Stopped appears on the display.
MenusOpens the menus index
8
Note: These menus are available only when the printer is in the Ready
state.
USB Direct portInsert a USB flash drive to send data to the printer.
9
Insert a USB cable from a digital camera to print photos with a PictBridge–
enabled digital camera.
Learning about the printer
16
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well, and unplug any cables going to the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Accessing the system board to install internal options
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well, and unplug any cables going to the printer.
Note: This operation requires a flathead screwdriver.
1 Remove the cover.
a Turn the screws on the cover counterclockwise to loosen them, but do not remove them.
b Slide the cover up until each screw is in the keyhole.
c Pull the cover forward to remove it.
Additional printer setup
18
2 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: System board electrical components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
Firmware and flash memory card connectors
1
Hard disk connector
2
Internal print server connector
3
Memory card connector
4
Dust cover
5
Installing a memory card
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well and unplug any cables going to the printer.
Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory
card:
1 Access the system board.
2 Unpack the memory card.
Note: Avoid touching the connection point along the edge of the card.
Additional printer setup
19
3 Open the memory card connector latches.
4 Align the notch on the memory card with the ridge on the connector.
Notch
1
Ridge
2
Additional printer setup
20
5 Push the memory card straight into the connector until it snaps into place.
6 Reattach the system board cover.
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be
installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other
devices attached to the printer, then turn them off as well, and unplug any cables going to the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
Additional printer setup
21
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
Plastic pins
1
Metal pins
2
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Reattach the system board cover.
Additional printer setup
22
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are installing an Internal Solutions Port (ISP) after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
3 Locate the appropriate connector on the system board.
Note: If an optional printer hard disk is currently installed, then it must first be removed. To remove the printer
hard disk:
Additional printer setup
23
a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch
before pulling the cable out.
b Remove the screws holding the printer hard disk in place.
Additional printer setup
24
c Remove the printer hard disk by pulling it upward to unseat the standoffs.
d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and
then remove the bracket. Set the printer hard disk aside.
4 Remove the metal cover from the ISP opening.
Additional printer setup
25
5 Align the posts of the plastic tee to the holes in the system board, and press downward until the tee snaps into
place. Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board.
6 Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and approach the plastic tee so that any
overhanging connectors will pass through the ISP opening in the system board cage.
Additional printer setup
26
7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the
thumbscrew at this time.
Additional printer setup
27
9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.
10 Tighten the long thumbscrew.
Warning—Potential Damage: Do not overtighten the thumbscrew.
11 Insert the plug of the ISP interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color-coded.
12 Reattach the system board cover.
Additional printer setup
28
Installing a printer hard disk
The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are installing an Internal Solutions Port (ISP) after setting up the printer,
then turn the printer off and unplug the power cord from the wall outlet before continuing.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
2 Unpack the printer hard disk.
Note: Avoid touching the components on the card.
3 Locate the appropriate connector on the system board.
Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
To install a printer hard disk onto the ISP:
a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk
mounting bracket to the printer hard disk, and then remove the bracket.
Additional printer setup
29
b Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer
hard disk until the standoffs have seated into place.
c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color-coded.
Additional printer setup
30
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