Lexmark CX825de User Guide

CX825, CX860
User's Guide
February 2018 www.lexmark.com
Machine type(s):
7564
Model(s):
336, 337, 536, 537
Contents 2

Contents

Conventions.......................................................................................................................................................... 6
Learning about the printer...........................................................................9
Finding information about the printer.............................................................................................................9
Selecting a location for the printer................................................................................................................10
Printer configurations......................................................................................................................................... 11
Attaching cables................................................................................................................................................. 13
Using the control panel.................................................................................................................................... 15
Understanding the status of the power button and indicator light.......................................................16
Using the home screen.....................................................................................................................................16
Menu map.............................................................................................................................................................17
Printing a menu settings page........................................................................................................................19
Setting up and using the home screen applications............................. 20
Customizing the home screen.......................................................................................................................20
Setting up Forms and Favorites....................................................................................................................20
Setting up Card Copy.......................................................................................................................................20
Using Shortcut Center.......................................................................................................................................21
Setting up Scan Center.....................................................................................................................................21
Managing contacts.............................................................................................................................................21
Adding contacts............................................................................................................................................................ 21
Adding groups..............................................................................................................................................................22
Editing contacts or groups........................................................................................................................................22
Deleting contacts or groups.....................................................................................................................................22
Setting up and using the accessibility features..................................... 24
Enabling Magnification mode.........................................................................................................................24
Activating Voice Guidance..............................................................................................................................24
Adjusting the Voice Guidance speech rate................................................................................................24
Enabling spoken passwords or personal identification numbers........................................................ 24
Navigating the screen using gestures.........................................................................................................25
Using the keyboard on the display...............................................................................................................25
Loading paper and specialty media.........................................................26
Setting the size and type of the specialty media......................................................................................26
Contents 3
Configuring Universal paper settings.......................................................................................................... 26
Loading trays......................................................................................................................................................26
Loading the multipurpose feeder................................................................................................................. 28
Linking trays........................................................................................................................................................29
Printing.........................................................................................................30
Printing from a computer.................................................................................................................................30
Printing forms..................................................................................................................................................... 30
Printing from a mobile device........................................................................................................................30
Printing from a flash drive................................................................................................................................ 31
Supported flash drives and file types.......................................................................................................... 32
Configuring confidential jobs......................................................................................................................... 33
Printing held jobs...............................................................................................................................................33
Printing a font sample list................................................................................................................................34
Canceling a print job.........................................................................................................................................34
Copying........................................................................................................35
Making copies.................................................................................................................................................... 35
Copying photos..................................................................................................................................................35
Copying on letterhead.....................................................................................................................................35
Copying on both sides of the paper.............................................................................................................35
Reducing or enlarging copies........................................................................................................................36
Collating copies................................................................................................................................................. 36
Placing separator sheets between copies................................................................................................. 36
Copying multiple pages onto a single sheet............................................................................................. 36
Creating a copy shortcut.................................................................................................................................36
E-mailing...................................................................................................... 37
Setting up the email function........................................................................................................................ 37
Configuring email settings.............................................................................................................................37
Sending an e-mail..............................................................................................................................................37
Creating an e-mail shortcut............................................................................................................................ 38
Faxing...........................................................................................................39
Setting up the printer to fax............................................................................................................................39
Sending a fax......................................................................................................................................................52
Scheduling a fax................................................................................................................................................ 53
Contents 4
Creating a fax destination shortcut...............................................................................................................53
Changing the fax resolution........................................................................................................................... 53
Adjusting the fax darkness............................................................................................................................. 53
Viewing a fax log...............................................................................................................................................54
Blocking junk faxes...........................................................................................................................................54
Holding faxes......................................................................................................................................................54
Forwarding a fax................................................................................................................................................54
Scanning...................................................................................................... 55
Scanning to an FTP server..............................................................................................................................55
Creating an FTP shortcut................................................................................................................................ 55
Scanning to a flash drive.................................................................................................................................55
Sending scanned documents to a computer.............................................................................................56
Securing the printer....................................................................................57
Locating the security slot.................................................................................................................................57
Erasing printer memory....................................................................................................................................57
Erasing printer hard disk memory.................................................................................................................57
Configuring printer hard disk encryption....................................................................................................58
Restoring factory default settings.................................................................................................................58
Statement of Volatility......................................................................................................................................58
Maintaining the printer.............................................................................. 60
Networking......................................................................................................................................................... 60
Setting up serial printing (Windows only).....................................................................................................61
Cleaning printer parts...................................................................................................................................... 62
Ordering parts and supplies...........................................................................................................................65
Replacing parts and supplies.........................................................................................................................68
Storing supplies................................................................................................................................................103
Moving the printer........................................................................................................................................... 104
Saving energy and paper.............................................................................................................................. 104
Recycling............................................................................................................................................................105
Clearing jams.............................................................................................107
Avoiding jams....................................................................................................................................................107
Identifying jam locations................................................................................................................................108
Paper jam in trays............................................................................................................................................. 110
Contents 5
Paper jam in the multipurpose feeder..........................................................................................................111
Paper jam in the automatic document feeder...........................................................................................112
Paper jam in the standard bin........................................................................................................................114
Paper jam in door B..........................................................................................................................................115
Paper jam in the finisher bin.......................................................................................................................... 118
Staple jam in door G....................................................................................................................................... 120
Paper jam in door K.........................................................................................................................................123
Paper jam in door J......................................................................................................................................... 125
Paper jam in door N........................................................................................................................................ 126
Paper jam in door L..........................................................................................................................................127
Paper jam in the staple finisher bin.............................................................................................................128
Staple jam in door J.........................................................................................................................................129
Troubleshooting........................................................................................ 132
Network connection problems.....................................................................................................................132
Hardware options problems......................................................................................................................... 134
Issues with supplies........................................................................................................................................ 136
Paper feed problems...................................................................................................................................... 138
Printing problems.............................................................................................................................................142
Color quality problems...................................................................................................................................164
Faxing problems...............................................................................................................................................167
Scanning problems..........................................................................................................................................170
Contacting customer support....................................................................................................................... 173
Upgrading and migrating.........................................................................174
Hardware............................................................................................................................................................174
Software.............................................................................................................................................................196
Firmware.............................................................................................................................................................197
Notices........................................................................................................198
Index.......................................................................................................... 202
Safety information 6

Safety information

Conventions

Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—ROTATING FAN BLADES: Indicates a risk of laceration from moving fan blades.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Safety information 7
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see
www.lexmark.com/multifunctionprinters.
Safety information 8
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn o the printer and unplug the power cord from the electrical outlet before accessing areas marked with this symbol.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
This equipment is not suitable for use in locations where children are likely to be present.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions, then there are no filters requiring replacement for this product.
SAVE THESE INSTRUCTIONS.
Learning about the printer 9

Learning about the printer

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
See the setup documentation that came with the printer or go to
http://support.lexmark.com.
Installing the printer software
More setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the printer
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
firmware
or go to
Troubleshooting and solving problems
Information on setting up and configuring the accessibility features of your printer
Help using the printer software Help for Microsoft® Windows® or Macintosh
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
operating systems—Open a printer software program or application, and then click Help.
?
Click
Notes:
to view contextsensitive information.
Help is automatically installed with the printer
software.
Depending on the operating system, the
printer software is located in the printer program folder or on the desktop.
Learning about the printer 10
What are you looking for? Find it here
Go to
The latest supplemental information, updates, and customer support:
Documentation
Driver downloads
Live chat support
Email support
Voice support
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate support site.
Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.
Have the following information ready when you contact customer support:
Place and date of purchase
Machine type and serial number
Safety information
Regulatory information
Warranty information
Environmental information
Warranty information varies by country or region:
In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the documentation that came with the printer or go to
http://support.lexmark.com.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install hardware options.
Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a
sturdy, and stable surface.
flat,
Learning about the printer 11
Keep the printer:Clean, dry, and free of dust.Away from stray staples and paper clips.Away from the direct airflow of air conditioners, heaters, or ventilators.Free from direct sunlight and humidity extremes.
Observe the recommended temperatures and avoid
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 43.3°C (-40 to 110°F)
fluctuations:
Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 330 mm (13 in.)
2 Right side 152 mm (6 in.)
3 Front 381 mm (15 in.)
4 Left side 457 mm (18 in.)
5 Rear 203 mm (8 in.)
Printer configurations
Note: Make sure to configure the printer on a flat, sturdy, and stable surface.
Learning about the printer 12
Basic model
1 Automatic document feeder (ADF)
2 Control panel
3 Standard bin
4 Standard 550-sheet tray
5 Multipurpose feeder
6 Proximity sensor
Note: This feature is available only in some printer units.
Configured model
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see
You can configure your printer by adding an optional 2200‑sheet tray or a combination of up to three optional 550sheet trays or envelope trays.
www.lexmark.com/multifunctionprinters.
Learning about the printer 13
1 Staple finisher
Note: This option is not supported if another
2 Multiposition staple, hole punch finisher
Note: This option is not supported if another finisher is installed.
3 Mailbox
4 Optional 2200sheet tray
5 Caster base
6 Optional 550sheet trays or envelope trays
finisher
is installed.

Attaching cables

CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
or electrical shock, use only the power cord
fire
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
Learning about the printer 14
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.
Use the To
1 EXT port Connect additional devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
Note: Remove the plug to access the port.
2 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ11), DSL
filter, VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.
3 USB printer port Connect the printer to a computer.
4 Ethernet port Connect the printer to an Ethernet network.
5 USB ports Attach a keyboard or any compatible options.
6 Power cord socket Connect the printer to a properly grounded electrical outlet.
Learning about the printer 15

Using the control panel

Use the To
1 Display
View the printer messages and supply status.
Set up and operate the printer.
2 Home button Go to the home screen.
3 Power button
Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five seconds.
Set the printer to Sleep or Hibernate mode.
Wake the printer from Sleep or Hibernate mode.
4 Keypad Enter numbers or symbols in an input field.
5 Pause button Place a dial pause in a fax number.
6 Start button Start a job, depending on which mode is selected.
7 Volume buttons Adjust the volume of the headset or speaker.
8 Indicator light Check the status of the printer.
9 Headset or speaker port Attach a headset or speaker.
10 Stop or Cancel button Stop the current job.
11 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
12 Backspace button Move the cursor backward and delete a character in an input field.
Learning about the printer 16

Understanding the status of the power button and indicator light

Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in sleep mode.
Blinking amber The printer is in hibernate mode.

Using the home screen

Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
To uc h To
1 Copy Make copies.
2 Email Send emails.
3 Change Language Change the language on the printer display.
4 Fax Send fax.
5 Settings Access the printer menus.
6 Held Faxes Show all the current held fax jobs.
Note: If Held Faxes is hidden, then Release Held Faxes appears.
7 Shortcut Center Organize all shortcuts.
Learning about the printer 17
To uc h To
8 Status/Supplies
Show a printer warning or error message whenever the printer requires intervention
to continue processing.
View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home screen.
9 Address Book Access, create, and organize contacts.
10 Scan Profiles Scan and save documents directly to the computer.
11 FTP Scan and save documents directly to an FTP server.
12 Bookmarks Organize all bookmarks.
13 Held Jobs Show all the current held print jobs
14 USB Drive View, select, or print photos and documents from a flash drive.
15 Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
These settings may also appear on the home screen
To uc h To
App Profiles Access application profiles.
Lock Device Prevent users from accessing any printer functions from the home screen.

Menu map

Device
Preferences
Remote Operator Panel
Notifications
Power Management
Information Sent to Lexmark
Print
Layout
Finishing
Setup
Quality
Job Accounting
XPS
Accessibility
Restore Factory Defaults
Maintenance
Visible Home Screen Icons
About This Printer
PDF
PostScript
PCL
HTML
Image
PPDS
Learning about the printer 18
Paper
Tra y Configu r ation
Media
Configuration
Copy
Copy Defaults
Fax
Fax Mode
Analog Fax Setup
Email
Email Setup
Email Defaults
Network/Ports
Network Overview
Wireless
AirPrint
Ethernet
TCP/IP
IPv6
SNMP
IPSec
Bin Configuration
Fax Server Setup
Web Link Setup
LPD Configuration
HTTP/FTP Settings
ThinPrint
USB
Parallel [x]
Serial
Google Cloud Print
Wi-Fi Direct
FTP
FTP Defaults
USB Drive
Flash Drive Scan Flash Drive Print
Security
Login Methods
Schedule USB Devices
Security Audit Log
Login Restrictions
Confidential Print Setup
Disk Encryption
Erase Temporary Data Files
Solutions LDAP Settings
Miscellaneous
Option Card Menu
Note: This setting appears only when an optional card is installed.
Learning about the printer 19
Reports
Menu Settings Page
Device
Print
Shortcuts
Fax
Network
Help
Print All Guides
Color Quality Guide
Connection Guide
Copy Guide
Email Guide
Fax Guide
Information Guide
Media Guide
Moving Guide
Print Quality Guide
Scan Guide
Supplies Guide
Troubleshooting
Basic Print Quality Samples Advanced Print Quality Samples

Printing a menu settings page

From the home screen, touch Settings > Reports > Menu Settings Page.
Setting up and using the home screen applications 20

Setting up and using the home screen applications

Customizing the home screen

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Visible Home Screen Icons.
3 Select the icons that you want to appear on the home screen.
4 Apply the changes.

Setting up Forms and Favorites

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > Forms and Favorites > Configure.
3 Click Add, and then customize the settings.
Notes:
To make sure that the location settings of the bookmark are correct, type the IP address of the host
computer where the bookmark is located.
Make sure that the printer has access rights to the folder where the bookmark is located.
4 Apply the changes.

Setting up Card Copy

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Apps > Card Copy > Configure.
Setting up and using the home screen applications 21
3 Configure the output options and scan settings.
Notes:
When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
You need a printer hard disk to scan multiple cards.
Make sure that the printer network and email settings are
4 Apply the changes.
configured.

Using Shortcut Center

1 From the home screen, touch Shortcut Center, and then select a printer function.
2 To u ch Create Shortcut, and then configure the settings.
3 To u ch Save, and then type a unique shortcut name.
4 Apply the changes.

Setting up Scan Center

1 From the home screen, touch Scan Center.
2 Select and create a destination, and then
Notes:
When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3 Apply the changes.
configure
the settings.

Managing contacts

Adding contacts

1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
Setting up and using the home screen applications 22
3 From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4 If necessary, specify a login method to allow application access.
5 Apply the changes.

Adding groups

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4 Apply the changes.

Editing contacts or groups

1 Open a web browser, and then type the printer IP address in the address
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
From the Contacts section, click a contact name, and then edit the information.
From the Contact Groups section, click a group name, and then edit the information.
4 Apply the changes.
field.

Deleting contacts or groups

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
Setting up and using the home screen applications 23
3 Do either of the following:
From the Contacts section, select a contact that you want to delete.
From the Contact Groups section, select a group name that you want to delete.
Setting up and using the accessibility features 24

Setting up and using the accessibility features

Enabling Magnification mode
1 From the control panel, press and hold the 5 key until you hear a voice message.
2 Select
3 Select OK.
For more information on navigating a magnified screen, see
page 25.
Magnification
.
“Navigating the screen using gestures” on

Activating Voice Guidance

From the control panel
1 Press and hold the 5 key until you hear a voice message.
2 Select OK.
From the keyboard
1 Press and hold the 5 key until you hear a voice message.
2 Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
Voice Guidance is also activated when you insert headphones into the headphone jack.
To adjust the volume, use the volume buttons at the bottom part of the control panel.

Adjusting the Voice Guidance speech rate

1 From the home screen, select Settings > Device > Accessibility > Speech Rate.
2 Select the speech rate.
Enabling spoken passwords or personal identification numbers
1 From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.
2 Enable the setting.
Setting up and using the accessibility features 25

Navigating the screen using gestures

Notes:
The gestures are applicable only when Voice Guidance is activated.
A physical keyboard is required for typing characters and adjusting certain settings.
Gesture Function
Doubletap Select an option or item on the screen.
Triple‑tap Zoom in or zoom out text and images.
Swipe right or swipe down Move to the next item on the screen.
Swipe left or swipe up Move to the previous item on the screen.
Pan Access parts of the zoomed image that are beyond the limits of the screen.
Note: This gesture requires the use of two image.
Swipe up then left Exit an application and return to the home screen.
fingers
to drag across a zoomed
Swipe down then left
Swipe up then down Repeat a spoken prompt.
Cancel a job.
Go back to the previous setting.
Exit the screen that appears without changing any setting or value.

Using the keyboard on the display

Do one or more of the following:
Drag a
Lift the
Press Backspace to delete characters.
To hear the content in the input field, press Tab , and then press Shift + Tab.
over the key to announce the character.
finger
to enter or type the character in the
finger
field.
Loading paper and specialty media 26

Loading paper and specialty media

Setting the size and type of the specialty media

The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following:
1 From the home screen, navigate to:
Settings > Paper > Tray C o nfiguration > Paper Size/Type > select a paper source
2 Set the size and type of the specialty media.
Configuring Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2 Configure the settings.

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
2 Adjust the guides to match the size of the paper that you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.
Loading paper and specialty media 27
3 Flex, fan, and align the paper edges before loading.
4 Load the paper with the printable side faceup.
Note: Load envelopes only in the optional envelope tray.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings,
or self‑stick adhesives in the optional envelope tray.
Notes:
Load letterhead faceup with the header on the left side of the tray for onesided printing.
Load letterhead facedown with the header on the right side of the tray for twosided printing.
Load letterhead faceup with the header on the right side of the tray for onesided print jobs that
require finishing.
Load letterhead facedown with the header on the left side of the tray for two‑sided print jobs that
require finishing.
Load prepunched paper with the holes toward the front or left side of the tray.
Load envelopes with the
envelopes with the flap side down and against the left side of the tray.
side down and against the back side of the tray. Load European
flap
Do not slide paper into the tray.
Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause
paper jams.
Loading paper and specialty media 28
5 Insert the tray.
If loading a paper type other than plain, set the paper size and paper type in the Paper menu to match the paper loaded.

Loading the multipurpose feeder

1 Open the multipurpose feeder.
2 Adjust the guide to match the size of the paper you are loading.
3 Flex, fan, and align the paper edges before loading.
Loading paper and specialty media 29
4 Load the paper.
Load paper, card stock, and transparencies with the printable side facedown and the top edge entering
the printer
first.
Load envelopes with the
envelopes with the flap side up and entering the printer first.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or selfstick adhesives.
side up and against the left side of the paper guide. Load European
flap
5 From the control panel, set the paper size and type to match the paper loaded in the tray.

Linking trays

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Paper.
3 Match the paper size and type for the trays you are linking.
Note: To unlink trays, make sure that no trays have the same paper size or type.
4 Save the settings.
Note: You can also change the paper size and type settings from the printer control panel.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type settings in the printer with the paper loaded in the tray.
Printing 30

Printing

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.

Printing forms

1 From the home screen, navigate to:
Forms and Favorites > select form > Print
2 If necessary, configure the print settings.
3 Send the print job.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some thirdparty applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print to any Google Cloud Printready printer.
1 From the home screen of your mobile device, launch an enabled application.
2 Tap Print, and then select a printer.
3 Print the document.
Printing 31

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It allows you to print directly to any Mopriacertified printer.
Note: Before printing, make sure that the Mopria Print Service is enabled.
1 From the home screen of your mobile device, launch a compatible application.
2 Tap Print, and then select a printer.
3 Print the document.

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified printer.
Note: This application is supported only in some Apple devices.
1 From the home screen of your mobile device, launch a compatible application.
2 Select an item to print, and then tap the share icon.
3 Tap Print, and then select the printer.
4 Send the print job.
Printing from a flash drive
1 Insert a flash drive into the USB port.
Notes:
If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
Printing 32
2 From the display, touch the document that you want to print.
If necessary, configure other print settings.
3 Send the print job.
To print another document, touch USB Drive.
Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively
printing, reading, or writing from the memory device. Loss of data or a malfunction can occur.
Supported flash drives and file types
Flash drives
Lexar JumpDrive S70 (16GB and 32GB)
SanDisk Cruzer (16GB and 32GB)
PNY Attaché (16GB and 32GB)
Notes:
The printer supports highspeed USB flash drives with fullspeed standard.USB flash drives must support the File Allocation Table (FAT) system.
File types
Documents:
.doc or .docx
.xls or .xlsx
.ppt or .pptx
.pdf
.xps
Printing 33
Images:
.dcx
.gif
.jpeg or .jpg
.bmp
.pcx
.ti or .tif
.png
Configuring confidential jobs
1 From the home screen, touch Settings > Security > Confidential Print Setup.
2 Configure the settings.
Use To
Max Invalid PIN Limit the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job Expiration
Repeat Job Expiration
Verify Job Expiration Set the amount of time before verify jobs are deleted from the printer memory.
Reserve Job Expiration
Set the amount of time before confidential jobs are automatically deleted from the printer memory.
Note:
Confidential
delete them manually.
Set the amount of time before repeat jobs are deleted from the printer memory.
Note: Repeat held jobs are stored so extra copies can be printed later.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Set the amount of time before reserved jobs are deleted without being printed. Note: Reserve held jobs are automatically deleted after printing.
held jobs are stored in the printer until you log in and release or

Printing held jobs

1 From the document you are trying to print, open the Print dialog.
2 Select the printer, and then do the following:
For Windows users, click Properties or Preferences, and then click Print and Hold.
For Macintosh users, select Print and Hold.
3 Select the print job type.
4 If necessary, assign a user name.
5 Send the print job.
6 From the printer home screen, touch Held Jobs.
7 Send the print job.
Printing 34

Printing a font sample list

1 From the home screen, touch Settings > Reports > Print > Print Fonts.
2 To u ch PCL Fonts or PostScript Fonts.

Canceling a print job

From the printer control panel
1 From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
2 Select the job to cancel.
From the computer
1 Depending on the operating system, do either of the following:
Open the printers folder, and then select your printer.
From the System Preferences in the Apple menu, navigate to your printer.
2 Select the job to cancel.
Copying 35

Copying

Making copies

1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and output have the same paper
size.
2 From the home screen, touch Copy, and then specify the number of copies.
If necessary, adjust the copy settings.
3 Copy the document.
Note: To make a quick copy, from the control panel, press
.

Copying photos

1 Place a photo on the scanner glass.
2 From the home screen, touch Copy > Content > Photo.
3 From the Content Source menu, select the setting that best matches the original photo.
4 Send the copy job.

Copying on letterhead

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy, and then specify the size of the original document.
3 To u ch Copy to, and then select the tray that contains the specialty media.
If you are loading the specialty media into the multipurpose feeder, then navigate to:
Multipurpose Feeder > select the size of the specialty media > Letterhead
4 Send the copy job.

Copying on both sides of the paper

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Paper Setup.
3 Adjust the settings.
4 Copy the document.
Copying 36

Reducing or enlarging copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
Copy > Scale > specify a scale value
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3 Copy the document.

Collating copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy, and then set Collate to On.
3 Copy the document.

Placing separator sheets between copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Separator Sheets.
3 Adjust the settings.
4 Send the copy job.

Copying multiple pages onto a single sheet

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Copy > Pages per Side.
3 Adjust the settings.
4 Copy the document.

Creating a copy shortcut

1 From the home screen, touch Copy.
2 Adjust the settings, and then touch .
3 Enter a shortcut name.
4 Apply the changes.
E-mailing 37

E-mailing

Setting up the email function
1 From the home screen, touch Settings > Device > Preferences > Run Initial Setup.
2 Tur n
3 From the Before You Begin screen, select Change the Settings and Continue with the Wizard.
4 From the Fax/Email Server Setup screen, enter the needed information.
5 Finish the setup.
the printer, wait for about 10 seconds, and then turn it back on.
o
Configuring email settings
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > E-mail.
3 Enter the needed information.
4 Apply the changes.

Sending an e-mail

Using the control panel
1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch E-mail, and then enter the needed information.
Note: You can also enter the recipient using the address book or shortcut number.
3 If necessary, configure the output file type settings.
4 Send the e-mail.
Using the shortcut number
1 From the control panel, press #, and then enter the shortcut number using the keypad.
2 Send the email.
E-mailing 38

Creating an e-mail shortcut

1 From the home screen, touch Email.
2
Configure
3 Enter a shortcut name.
4 Apply the changes.
the settings, and then touch
.
Faxing 39

Faxing

Setting up the printer to fax

Notes:
The following connection methods are applicable only in some countries or regions.
During the initial printer setup, clear the fax function check box and any other function you plan to set up
later, and then touch Continue.
The indicator light may blink red if the fax function is enabled and not fully set up.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax.

Setting up the fax function

1 From the home screen, touch Settings > Device > Preferences > Run Initial Setup.
2 Turn o the printer, wait for about 10 seconds, and then turn it back on.
3 From the Before You Begin screen, select Change the Settings and Continue with the Wizard.
4 From the Fax/Email Server Setup screen, enter the needed information.
5 Finish the setup.
Faxing 40

Setting up fax using a standard telephone line

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
Setup 1: Printer is connected to a dedicated fax line
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the telephone cable to an active analog wall jack.
Notes:
You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer O).
If you want to receive faxes automatically, then set the printer to pick up on any number of rings that you
want.
Faxing 41
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service provided by your telephone company, then make sure that
you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.
Connected to the same telephone wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the telephone cable to an active analog wall jack.
3 Connect the answering machine to the telephone port of the printer.
Faxing 42
Connected to dierent wall jacks
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the telephone cable to an active analog wall jack.
Notes:
If you have only one telephone number on your line, then set the printer to receive faxes automatically.
Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to six.
Faxing 43
Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the telephone cable to an active analog wall jack.
3 Connect the telephone to the telephone port of the printer.
Notes:
This setup works best if you are using voice mail more often than fax, and if you subscribe to a
distinctive ring service.
When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the
telephone to receive the fax.
You can also set the printer to receive faxes automatically, but turn o the voice mail service when you
are expecting a fax.
Faxing 44

Setting up fax using digital subscriber line

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
Digital subscriber line (DSL) splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and internet signals pass through the other channel.
Install a DSL filter to minimize interference between the two channels and ensure a quality connection.
Note: Contact your DSL provider to obtain a DSL
filter.
Faxing 45
1 Connect the line port of the DSL filter to the wall jack.
2 Connect one end of the telephone cable to the line port of the printer. Connect the other end to the phone
port on the DSL filter.
3 To connect a telephone to the printer, remove any installed adapter plug from the telephone port of the
printer, and then connect the telephone.

Setting up fax using VoIP telephone service

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
Faxing 46
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter.
Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge extra
cost for the activation of the second phone port.
3 Connect the telephone to the telephone port of the printer.
Notes:
To check if the telephone port on the VoIP adapter is active, plug an analog telephone into the port, and
then listen for a dial tone.
If you need two phone ports for your devices, but do not want to pay extra cost, then use a phone
splitter. Plug the phone splitter into the port labeled Phone Line 1 or Phone Port, and then plug the printer and telephone into the splitter.
To check the splitter, plug an analog telephone into the splitter, and then listen for a dial tone.

Setting up fax using cable modem connection

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
Faxing 47
Setup 1: Printer is connected directly to a cable modem
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem.
3 Connect your analog telephone to the telephone port of the printer.
Note: To check if the telephone port on the cable modem is active, connect an analog telephone, and then
listen for a dial tone.
Faxing 48
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the telephone cable to an active analog telephone wall jack.
3 Connect your analog telephone to the telephone port of the printer.
Setting up fax in countries or regions with dierent telephone wall jacks and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Faxing 49
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
Faxing 50
Connecting the printer to a nonRJ11 wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a nonRJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Faxing 51
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports.
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the telephone cable to the RJ11 adapter, and then connect the adapter to an N
port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
Faxing 52

Connecting to a distinctive ring service

A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a dierent ring pattern.
1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls
> Answer On.
2 Select the ring pattern.
3 Apply the changes.

Setting the fax date and time

1 From the home screen, touch Settings > Device > Preferences > Date and Time >
2 Configure the settings.
Configuring
1 From the home screen, touch Settings > Device > Preferences > Date and Time >
2 In the Time Zone menu, select Custom.
3
Configure
daylight saving time
the settings.

Sending a fax

Using the control panel
1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, select Fax, and then enter the needed information.
3 If necessary,
4 Fax the document.
configure
other fax settings.
Configure
Configure
.
.
Using the computer
For Windows users
From the document that you are trying to fax, open the Print dialog.
1
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Click Fax > Enable fax, and then enter the recipient number.
4 If necessary, configure other fax settings.
5 Fax the document.
Faxing 53
For Macintosh users
1
With a document open, choose File > Print.
2 Select the printer, and then enter the recipient number.
3 If necessary, configure other fax settings.
4 Fax the document.

Scheduling a fax

1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, navigate to:
Fax > enter the fax number > Send Time
3
Configure
4 If necessary, configure other fax settings.
5 Send the fax job.
the date and time to send the fax.

Creating a fax destination shortcut

1 From the home screen, touch Fax > To.
2 Enter the recipient number.
Note: To create a group of fax numbers, touch
3 To u ch .
4 Enter a shortcut name.
5 Apply the changes.
, and then enter another fax number.

Changing the fax resolution

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
3 Adjust the Resolution setting.
4 Send the fax job.

Adjusting the fax darkness

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Fax, and then enter the needed information.
Faxing 54
3 Adjust the Darkness setting.
4 Send the fax job.

Viewing a fax log

1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > Reports > Fax.
3 Click Fax Job Log or Fax Call Log.

Blocking junk faxes

1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls
> Block No Name Fax.
2 Apply the changes.

Holding faxes

1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Holding Faxes.
2 Select a mode.

Forwarding a fax

1 From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls.
2
Configure
3 Apply the changes.
the Fax Forwarding, Forward To, and Forward to Shortcut settings.
Scanning 55

Scanning

Scanning to an FTP server

1 Load the original document into the ADF tray or on the scanner glass.
2 From the home screen, touch FTP, and then enter the needed information.
3 If necessary, configure other FTP settings.
4 Send the FTP job.

Creating an FTP shortcut

1 From the home screen, touch FTP.
2 Enter the FTP server address, and then touch .
3 Enter a shortcut name.
4 Apply the changes.
Scanning to a flash drive
1 Load an original document into the ADF tray or on the scanner glass.
2 Insert the flash drive.
3 To u ch Scan to USB and adjust the settings if necessary.
Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen.
4 Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the
the printer in the area shown while actively printing, reading, or writing from the memory device.
flash
drive or
Scanning 56

Sending scanned documents to a computer

1 Load an original document into the ADF tray or on the scanner glass.
2 From the home screen, touch Scan Profiles > Scan To Computer.
3 Select the scan profile where you want to save the document.
Securing the printer 57

Securing the printer

Locating the security slot

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.

Erasing printer memory

To erase volatile memory or buered data in your printer, turn o the printer.
To e ra se no n volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:
1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.
3 Follow the instructions on the display.

Erasing printer hard disk memory

1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2 Select the Sanitize all information on hard disk check box, and then touch ERASE.
3 Follow the instructions on the display.
Note: This process can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
Securing the printer 58
Configuring printer hard disk encryption
1 From the home screen, touch Settings > Security > Disk Encryption > Start Encryption.
Note: Enabling disk encryption erases the contents of the hard disk. If necessary, back up important data
from the printer before starting the encryption.
2 Follow the instructions on the display.
Notes:
Do not turn o the printer during the encryption process. Loss of data can occur.
Disk encryption can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
After encryption, the printer returns to the home screen.

Restoring factory default settings

From the home screen, touch Settings > Device > Restore Factory Defaults > Restore Settings > Restore all settings > RESTORE > Start.
For more information, see
“Erasing printer memory” on page 57.

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used to store the operating system, device settings, network information and bookmark settings, and embedded solutions.
Hard disk memory Some printers have a hard disk drive installed. The printer
hard disk is designed for printer-specific functionality. This lets the printer retain buered user data from complex print jobs, as well as form data, and font data.
Erase the content of any installed printer memory in the following circumstances:
The printer is being decommissioned.
The printer hard disk is being replaced.
The printer is being moved to a dierent department or location.
The printer is being serviced by someone from outside your organization.
The printer is being removed from your premises for service.
The printer is being sold to another organization.
Securing the printer 59
Disposing of a printer hard disk
Note: Some printer models may not have a printer hard disk installed.
In highsecurity environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.
Degaussing—Flushes the hard disk with a magnetic field that erases stored data
Crushing—Physically compresses the hard disk to break component parts and render them unreadable
Milling—Physically shreds the hard disk into small metal bits
Note: Most data can be erased electronically, but the only way to guarantee that all data are completely erased is to physically destroy each hard disk where data is stored.
Maintaining the printer 60

Maintaining the printer

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.

Networking

Note: Purchase a MarkNet(TM) N8360 wireless network adapter
wireless network. For information on installing the wireless network adapter, see the setup sheet that came with the adapter.
before setting up the printer on a
first
Connecting the printer to a wireless network using WiFi Protected Setup (WPS)
Before you begin, make sure that:
The access point (wireless router) is WPS‑certified or WPScompatible. For more information, see the
documentation that came with your access point.
A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
Using the Push Button method
1
From the control panel, navigate to:
Settings > Network/Ports > Wireless > WiFi Protected Setup > Start Push Button Method
2 Follow the instructions on the display.
Using the personal
1
From the control panel, navigate to:
Settings > Network/Ports > Wireless > WiFi Protected Setup > Start PIN Method
identification
number (PIN) method
2 Copy the eightdigit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eight‑digit PIN, and then save the changes.
Maintaining the printer 61

Changing port settings after installing an internal solutions port

Notes:
If the printer has a static IP address, then do not change the configuration.
If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1
Open the printers folder.
2 From the shortcut menu of the printer with the new ISP, open the printer properties.
3 Configure the port from the list.
4 Update the IP address.
5 Apply the changes.
For Macintosh users
1
From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2 Type the IP address in the address field.
3 Apply the changes.

Setting up serial printing (Windows only)

1 Set the parameters in the printer.
a From the control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Apply the changes.
2 From your computer, open the printers folder, and then select your printer.
3 Open the printer properties, and then select the COM port from the list.
4 Set the COM port parameters in Device Manager.
Notes:
Serial printing reduces printing speed.
Make sure that the serial cable is connected to the serial port on your printer.
Maintaining the printer 62

Cleaning printer parts

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Notes:
Perform this task after every few months.
Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lintfree cloth.
Notes:
Do not use household cleaners or detergents, as they may damage the finish of the printer.
Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

Cleaning the scanner glass

1 Open the scanner cover.
Maintaining the printer 63
2 Wipe the areas shown with a damp, soft, lint-free cloth.
1 White underside of the scanner cover
2 Scanner glass
3 Automatic document feeder (ADF) glass
4 White underside of the ADF cover
3 Close the scanner cover.

Emptying the hole punch box

1 Open door J.
Maintaining the printer 64
2 Remove and empty the hole punch box.
3 Insert the hole punch box.
4 Close door J.
Maintaining the printer 65

Ordering parts and supplies

To order parts and supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter or A4size plain paper.

Checking the status of parts and supplies

1 From the home screen, touch Status/Supplies.
2 Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.
www.lexmark.com or contact the place where

Ordering toner cartridges

Notes:
The estimated cartridge yield is based on the ISO/IEC 19798 standard.
Extremely low print coverage for extended periods of time may negatively aect actual yield and may
cause cartridge parts to fail before toner exhaustion.
Return Program cartridges
Item United States
and Canada
Return Program toner cartridges
Black 72K10K0 72K20K0 72K50K0 72K40K0 72K30K0 72K60K0
Cyan 72K10C0 72K20C0 72K50C0 72K40C0 72K30C0 72K60C0
Magenta 72K10M0 72K20M0 72K50M0 72K40M0 72K30M0 72K60M0
Yellow 72K10Y0 72K20Y0 72K50Y0 72K40Y0 72K30Y0 72K60Y0
High Yield Return Program toner cartridges
European Economic
Area (EEA+)
Rest of
Europe,
Middle East,
and Africa
(EMEA)
Latin America
Distribution
(LAD)
Rest of Asia
Pacific (AP)
Australia and
New Zealand
(ANZ)
Cyan 82K1HC0 82K2HC0 82K5HC0 82K4HC0 82K3HC0 82K6HC0
Maintaining the printer 66
Item United States
and Canada
Magenta 82K1HM0 82K2HM0 82K5HM0 82K4HM0 82K3HM0 82K6HM0
Yellow 82K1HY0 82K2HY0 82K5HY0 82K4HY0 82K3HY0 82K6HY0
Extra High Yield Return Program toner cartridges
Black 72K1XK0 72K2XK0 72K5XK0 72K4XK0 72K3XK0 72K6XK0
Cyan 82K1XC0 82K2XC0 82K5XC0 82K4XC0 82K3XC0 82K6XC0
Magenta 82K1XM0 82K2XM0 82K5XM0 82K4XM0 82K3XM0 82K6XM0
Yellow 82K1XY0 82K2XY0 82K5XY0 82K4XY0 82K3XY0 82K6XY0
Ultra High Yield Return Program toner cartridges
Black 82K1UK0 82K2UK0 82K5UK0 82K4UK0 82K3UK0 82K6UK0
Cyan 82K1UC0 82K2UC0 82K5UC0 82K4UC0 82K3UC0 82K6UC0
Magenta 82K1UM0 82K2UM0 82K5UM0 82K4UM0 82K3UM0 82K6UM0
Yellow 82K1UY0 82K2UY0 82K5UY0 82K4UY0 82K3UY0 82K6UY0
European Economic
Area (EEA+)
Rest of
Europe,
Middle East,
and Africa
(EMEA)
Latin America
Distribution
(LAD)
Rest of Asia
Pacific (AP)
Australia and
New Zealand
(ANZ)
Regular cartridges
Item Worldwide
Extra High Yield regular toner cartridges
Black 72K0X10
Cyan 82K0X20
Magenta 82K0X30
Yellow 82K0X40
Ultra High Yield regular toner cartridges
Black 82K0U10
Cyan 82K0U20
Magenta 82K0U30
Yellow 82K0U40

Ordering a photoconductor unit

Item Part number
Photoconductor unit (1 pack) 72K0P00
Photoconductor unit (3 pack) 72K0Q00
Maintaining the printer 67

Ordering developer units

Item Part number
Return Program developer units
Black developer unit 72K0DK0
Color (CMY) developer kit 72K0DV0
Cyan developer unit 72K0DC0
Magenta developer unit 72K0DM0
Yellow developer unit 72K0DY0
Regular developer units
Black developer unit 72K0D10
Color (CMY) developer kit 72K0D50
Cyan developer unit 72K0D20
Magenta developer unit 72K0D30
Yellow developer unit 72K0D40

Ordering imaging units

Item All countries and regions
Return Program imaging units
Black imaging unit 21K3401
Cyan imaging unit 21K3403
Magenta imaging unit 21K3402
Yellow imaging unit 21K3404

Ordering staple cartridges

Item Part number
Staple cartridges 25A0013

Ordering a waste toner bottle

Item Part number
Waste toner bottle 72K0W00
Configuring supply notifications
1 Open a web browser, and then type the printer IP address in the address field.
Maintaining the printer 68
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device >
3 From the Supplies menu, click Custom Supply
4 Select a notification for each supply item.
5 Apply the changes.
Notifications
.
Notifications

Replacing parts and supplies

Replacing a developer unit

1 Open door A.
.
Maintaining the printer 69
2 Remove the waste toner bottle.
3 Remove the imaging unit.
4 Remove the developer unit.
5 Unpack the new developer unit, and then remove the packing material.
Maintaining the printer 70
6 Insert the new developer unit.
7 Insert the imaging unit.
8 Insert the waste toner bottle.
9 Close door A.

Replacing the fuser

1 Turn o the printer.
2 Open door B.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 71
3 Remove the fuser.
4 Unpack the new fuser.
5 Clean the fuser lens using the cotton swab that came with the package.
Maintaining the printer 72
6 Insert the new fuser until it clicks into place.
7 Close door B.
8 Turn on the printer.

Replacing a photoconductor unit

1 Open door A.
Maintaining the printer 73
2 Remove the waste toner bottle.
3 Remove the imaging unit.
4 Remove the photoconductor unit.
Maintaining the printer 74
5 Unpack the new photoconductor unit, and then remove the packing material.
Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10
minutes. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the print quality of future print jobs.
6 Insert the new photoconductor unit.
7 Insert the imaging unit.
8 Insert the waste toner bottle.
9 Close door A.
Maintaining the printer 75

Replacing an imaging unit

1 Open door A.
2 Remove the waste toner bottle.
Maintaining the printer 76
3 Remove the imaging unit.
4 Unpack the new imaging unit, and then remove the packing material.
Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10
minutes. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the print quality of future print jobs.
5 Insert the new imaging unit.
Maintaining the printer 77
6 Insert the waste toner bottle.
7 Close door A.

Replacing a toner cartridge

1 Open door A.
2 Remove the toner cartridge.
3 Unpack the new toner cartridge.
Maintaining the printer 78
4 Insert the new toner cartridge until it clicks into place.
5 Close door A.

Replacing the pick roller

Replacing the pick roller in the 550sheet tray or envelope tray
Turn o the printer.
1
2 Remove the tray.
Maintaining the printer 79
3 Remove the pick roller.
4 Unpack the new pick roller.
Maintaining the printer 80
5 Insert the new pick roller until it clicks into place.
6 Insert the tray.
7 Turn on the printer.
Maintaining the printer 81
Replacing the pick roller in the 2200sheet tray
1
Turn o the printer.
2 Pull out, and then unlock the tray.
3 Remove the tray.
4 Remove the pick roller.
5 Unpack the new pick roller.
Maintaining the printer 82
6 Insert the new pick roller until it clicks into place.
7 Insert the tray.
8 Turn on the printer.
Maintaining the printer 83

Replacing the separator pad

1 Pull out the tray.
2 Remove the separator pad.
3 Unpack the new separator pad.
4 Insert the new separator pad until it clicks into place.
5 Insert the tray.
Maintaining the printer 84

Replacing the waste toner bottle

1 Open door A.
2 Remove the waste toner bottle.
3 Unpack the new waste toner bottle.
4 Insert the new waste toner bottle.
5 Close door A.
Maintaining the printer 85

Replacing the transfer belt

1 Tur n
2 Open door A.
3 Remove the waste toner bottle.
the printer.
o
Maintaining the printer 86
4 Open door A1.
5 Remove the transfer belt.
6 Unpack the new transfer belt, and then remove the packing material.
Warning—Potential Damage: Do not expose the transfer belt to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the transfer belt. Doing so may aect the print quality of future print jobs.
Maintaining the printer 87
7 Insert the new transfer belt until it clicks into place.
8 Close door A1.
9 Insert the waste toner bottle.
10 Close door A .
11 Turn on the printer.
Maintaining the printer 88

Replacing the transfer roller

1 Open door B.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
2 Remove the transfer roller.
3 Unpack the new transfer roller.
Note: Do not remove the white packing material.
Maintaining the printer 89
4 Insert the new transfer roller.
5 Remove the white packing material.
6 Close door B.
Maintaining the printer 90

Replacing the ADF pick roller

1 Tur n
the printer.
o
2 Open door D.
3 Remove the ADF pick roller cover.
4 Remove the ADF pick roller.
Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before
touching any parts or components in an area marked with the staticsensitive symbol, touch a metal surface in an area away from the symbol.
Maintaining the printer 91
5 Unpack the new ADF pick roller.
6 Insert the new ADF pick roller until it clicks into place.
Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before
touching any parts or components in an area marked with the staticsensitive symbol, touch a metal surface in an area away from the symbol.
7 Insert the ADF pick roller cover until it clicks into place.
8 Close door D.
9 Turn on the printer.
Maintaining the printer 92

Replacing the ADF feed roller

1 Tur n
the printer.
o
2 Open door D.
3 Remove the ADF pick roller cover.
4 Remove the ADF feed roller.
Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before
touching any parts or components in an area marked with the staticsensitive symbol, touch a metal surface in an area away from the symbol.
Maintaining the printer 93
5 Unpack the new ADF feed roller.
6 Insert the new ADF feed roller until it clicks into place.
7 Insert the ADF pick roller cover until it clicks into place.
8 Close door D.
9 Turn on the printer.
Maintaining the printer 94

Replacing the ADF separator roller

1 Tur n
the printer.
o
2 Open door D.
3 Remove the ADF separator roller cover.
4 Remove the ADF separator roller.
Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before
touching any parts or components in an area marked with the staticsensitive symbol, touch a metal surface in an area away from the symbol.
Maintaining the printer 95
5 Unpack the new ADF separator roller.
6 Insert the new ADF separator roller until it clicks into place.
7 Insert the ADF separator roller cover until it clicks into place.
8 Close door D.
9 Turn on the printer.

Replacing the staple cartridge unit

Replacing the staple cartridge in the staple finisher
1 Open door C.
Maintaining the printer 96
2 Open door G.
3 Remove the staple cartridge.
4 Unpack the new staple cartridge.
Maintaining the printer 97
5 Insert the new staple cartridge until it clicks into place.
6 Close doors G and C.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area
when closing door C.
Replacing the staple cartridge holder in the staple finisher
1 Open door C.
Maintaining the printer 98
2 Open door G.
3 Pull out the staple cartridge holder.
Maintaining the printer 99
4 Remove the staple cartridge.
5 Unpack the new staple cartridge holder.
6 Insert the staple cartridge until it clicks into place.
Maintaining the printer 100
7 Insert the staple cartridge holder until it clicks into place.
8 Close doors G and C.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area
when closing door C.
Replacing the staple cartridge in the multiposition staple, hole punch finisher
1 Open door J.
2 Remove the staple cartridge.
Note: If necessary, remove the tape from the staple cartridge holder.
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