Using the control panel.................................................................................................................................... 15
Understanding the status of the power button and indicator light.......................................................16
Using the home screen.....................................................................................................................................16
Menu map.............................................................................................................................................................17
Printing a menu settings page........................................................................................................................19
Setting up and using the home screen applications............................. 20
Customizing the home screen.......................................................................................................................20
Setting up Forms and Favorites....................................................................................................................20
Setting up Card Copy.......................................................................................................................................20
Using Shortcut Center.......................................................................................................................................21
Setting up Scan Center.....................................................................................................................................21
Editing contacts or groups........................................................................................................................................22
Deleting contacts or groups.....................................................................................................................................22
Setting up and using the accessibility features..................................... 24
Printing from a computer.................................................................................................................................30
Printing from a mobile device........................................................................................................................30
Printing from a flash drive................................................................................................................................ 31
Supported flash drives and file types.......................................................................................................... 32
Printing held jobs...............................................................................................................................................33
Printing a font sample list................................................................................................................................34
Canceling a print job.........................................................................................................................................34
Making copies.................................................................................................................................................... 35
Copying on letterhead.....................................................................................................................................35
Copying on both sides of the paper.............................................................................................................35
Reducing or enlarging copies........................................................................................................................36
Placing separator sheets between copies................................................................................................. 36
Copying multiple pages onto a single sheet............................................................................................. 36
Creating a copy shortcut.................................................................................................................................36
Setting up the e‑mail function........................................................................................................................ 37
Sending an e-mail..............................................................................................................................................37
Creating an e-mail shortcut............................................................................................................................ 38
Setting up the printer to fax............................................................................................................................39
Sending a fax......................................................................................................................................................52
Scheduling a fax................................................................................................................................................ 53
Contents4
Creating a fax destination shortcut...............................................................................................................53
Changing the fax resolution........................................................................................................................... 53
Adjusting the fax darkness............................................................................................................................. 53
Viewing a fax log...............................................................................................................................................54
Forwarding a fax................................................................................................................................................54
Scanning to an FTP server..............................................................................................................................55
Creating an FTP shortcut................................................................................................................................ 55
Scanning to a flash drive.................................................................................................................................55
Sending scanned documents to a computer.............................................................................................56
Securing the printer....................................................................................57
Locating the security slot.................................................................................................................................57
Statement of Volatility......................................................................................................................................58
Maintaining the printer.............................................................................. 60
Ordering parts and supplies...........................................................................................................................65
Replacing parts and supplies.........................................................................................................................68
Moving the printer........................................................................................................................................... 104
Saving energy and paper.............................................................................................................................. 104
Identifying jam locations................................................................................................................................108
Paper jam in trays............................................................................................................................................. 110
Contents5
Paper jam in the multipurpose feeder..........................................................................................................111
Paper jam in the automatic document feeder...........................................................................................112
Paper jam in the standard bin........................................................................................................................114
Paper jam in door B..........................................................................................................................................115
Paper jam in the finisher bin.......................................................................................................................... 118
Staple jam in door G....................................................................................................................................... 120
Paper jam in door K.........................................................................................................................................123
Paper jam in door J......................................................................................................................................... 125
Paper jam in door N........................................................................................................................................ 126
Paper jam in door L..........................................................................................................................................127
Paper jam in the staple finisher bin.............................................................................................................128
Staple jam in door J.........................................................................................................................................129
Issues with supplies........................................................................................................................................ 136
Paper feed problems...................................................................................................................................... 138
Color quality problems...................................................................................................................................164
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—ROTATING FAN BLADES: Indicates a risk of laceration from moving fan blades.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information7
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
Safety information8
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn o the
printer and unplug the power cord from the electrical outlet before accessing areas marked with this
symbol.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This equipment is not suitable for use in locations where children are likely to be present.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Learning about the printer9
Learning about the printer
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
See the setup documentation that came with the
printer or go to
http://support.lexmark.com.
• Installing the printer software
More setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the
printer
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
firmware
or go to
• Troubleshooting and solving problems
Information on setting up and configuring the accessibility
features of your printer
Help using the printer softwareHelp for Microsoft® Windows® or Macintosh
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
operating systems—Open a printer software
program or application, and then click Help.
?
Click
Notes:
to view context‑sensitive information.
• Help is automatically installed with the printer
software.
• Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
Learning about the printer10
What are you looking for?Find it here
Go to
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
• Place and date of purchase
• Machine type and serial number
• Safety information
• Regulatory information
• Warranty information
• Environmental information
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install
hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a
sturdy, and stable surface.
flat,
Learning about the printer11
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
• Observe the recommended temperatures and avoid
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 43.3°C (-40 to 110°F)
fluctuations:
• Allow the following recommended amount of space around the printer for proper ventilation:
1Top330 mm (13 in.)
2Right side 152 mm (6 in.)
3Front381 mm (15 in.)
4Left side457 mm (18 in.)
5Rear203 mm (8 in.)
Printer configurations
Note: Make sure to configure the printer on a flat, sturdy, and stable surface.
Learning about the printer12
Basic model
1Automatic document feeder (ADF)
2Control panel
3Standard bin
4Standard 550-sheet tray
5Multipurpose feeder
6Proximity sensor
Note: This feature is available only in some printer units.
Configured model
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
You can configure your printer by adding an optional 2200‑sheet tray or a combination of up to three optional
550‑sheet trays or envelope trays.
www.lexmark.com/multifunctionprinters.
Learning about the printer13
1Staple finisher
Note: This option is not supported if another
2Multiposition staple, hole punch finisher
Note: This option is not supported if another finisher is installed.
3Mailbox
4Optional 2200‑sheet tray
5Caster base
6Optional 550‑sheet trays or envelope trays
finisher
is installed.
Attaching cables
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
or electrical shock, use only the power cord
fire
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Learning about the printer14
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Use theTo
1EXT portConnect additional devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer and
if this connection method is supported in your country or region.
Note: Remove the plug to access the port.
2LINE portConnect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, VoIP adapter, or any other adapter that allows you to access the telephone line to
send and receive faxes.
3USB printer portConnect the printer to a computer.
4Ethernet portConnect the printer to an Ethernet network.
5USB portsAttach a keyboard or any compatible options.
6Power cord socket Connect the printer to a properly grounded electrical outlet.
Learning about the printer15
Using the control panel
Use theTo
1Display
• View the printer messages and supply status.
• Set up and operate the printer.
2Home buttonGo to the home screen.
3Power button
• Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five
seconds.
• Set the printer to Sleep or Hibernate mode.
• Wake the printer from Sleep or Hibernate mode.
4KeypadEnter numbers or symbols in an input field.
5Pause buttonPlace a dial pause in a fax number.
6Start buttonStart a job, depending on which mode is selected.
7Volume buttonsAdjust the volume of the headset or speaker.
8Indicator lightCheck the status of the printer.
9Headset or speaker port Attach a headset or speaker.
10Stop or Cancel buttonStop the current job.
11Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
12Backspace buttonMove the cursor backward and delete a character in an input field.
Learning about the printer16
Understanding the status of the power button and
indicator light
Indicator lightPrinter status
OThe printer is o or in Hibernate mode.
BlueThe printer is ready or processing data.
RedThe printer requires user intervention.
Power button lightPrinter status
OThe printer is o, ready, or processing data.
Solid amberThe printer is in sleep mode.
Blinking amberThe printer is in hibernate mode.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
To uc hTo
1CopyMake copies.
2E‑mailSend e‑mails.
3Change Language Change the language on the printer display.
4FaxSend fax.
5SettingsAccess the printer menus.
6Held FaxesShow all the current held fax jobs.
Note: If Held Faxes is hidden, then Release Held Faxes appears.
7Shortcut CenterOrganize all shortcuts.
Learning about the printer17
To uc hTo
8Status/Supplies
• Show a printer warning or error message whenever the printer requires intervention
to continue processing.
• View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
9Address BookAccess, create, and organize contacts.
10Scan ProfilesScan and save documents directly to the computer.
11FTPScan and save documents directly to an FTP server.
12BookmarksOrganize all bookmarks.
13Held JobsShow all the current held print jobs
14USB DriveView, select, or print photos and documents from a flash drive.
15Job QueueShow all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
These settings may also appear on the home screen
To uc hTo
App ProfilesAccess application profiles.
Lock DevicePrevent users from accessing any printer functions from the home screen.
Menu map
Device
• Preferences
• Remote Operator Panel
• Notifications
• Power Management
• Information Sent to Lexmark
Print
• Layout
• Finishing
• Setup
• Quality
• Job Accounting
• XPS
• Accessibility
• Restore Factory Defaults
• Maintenance
• Visible Home Screen Icons
• About This Printer
• PDF
• PostScript
• PCL
• HTML
• Image
• PPDS
Learning about the printer18
Paper
• Tra y Configu r ation
• Media
Configuration
Copy
Copy Defaults
Fax
• Fax Mode
• Analog Fax Setup
E‑mail
• E‑mail Setup
• E‑mail Defaults
Network/Ports
• Network Overview
• Wireless
• AirPrint
• Ethernet
• TCP/IP
• IPv6
• SNMP
• IPSec
• Bin Configuration
• Fax Server Setup
• Web Link Setup
• LPD Configuration
• HTTP/FTP Settings
• ThinPrint
• USB
• Parallel [x]
• Serial
• Google Cloud Print
• Wi-Fi Direct
FTP
FTP Defaults
USB Drive
• Flash Drive Scan• Flash Drive Print
Security
• Login Methods
• Schedule USB Devices
• Security Audit Log
• Login Restrictions
• Confidential Print Setup
• Disk Encryption
• Erase Temporary Data Files
• Solutions LDAP Settings
• Miscellaneous
Option Card Menu
Note: This setting appears only when an optional card is installed.