Lexmark CX730de, CX735adse, XC4342, XC4352 User guide

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Page 1

CX730, CX735, XC4342, XC4352 MFPs

User's Guide

February 2022 www.lexmark.com

Machine type:

7530

Models:

236, 239, 678, 679

Page 2

Contents 2

Safety information........................................................................................ 6

Conventions..........................................................................................................................................................6

Product statements............................................................................................................................................. 6

Learn about the printer................................................................................ 9

Finding information about the printer.............................................................................................................9

Finding the printer serial number...................................................................................................................10

Printer conﬁgurations........................................................................................................................................10

Using the control panel......................................................................................................................................11

Understanding the status of the indicator light..........................................................................................12

Selecting paper...................................................................................................................................................12

Set up, install, and conﬁgure.................................................................... 20

Selecting a location for the printer...............................................................................................................20

Attaching cables.................................................................................................................................................21

Setting up and using the home screen applications...............................................................................22

Setting up and using the accessibility features.........................................................................................28

Setting up the printer to fax.............................................................................................................................31

Conﬁguring the e‑mail SMTP settings......................................................................................................... 38

Loading paper and specialty media............................................................................................................. 45

Installing and updating software, drivers, and ﬁrmware..........................................................................51

Installing hardware options.............................................................................................................................54

Networking...........................................................................................................................................................91

Setting up serial printing (Windows only)....................................................................................................94

Secure the printer.......................................................................................96

Locating the security slot................................................................................................................................ 96

Erasing printer memory................................................................................................................................... 96

Erasing printer storage drive..........................................................................................................................96

Restoring factory default settings................................................................................................................. 97

Statement of Volatility.......................................................................................................................................97

Print.............................................................................................................. 98

Printing from a computer.................................................................................................................................98

Printing from a mobile device........................................................................................................................ 98

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Contents 3

Printing from a ﬂash drive..............................................................................................................................100

Supported ﬂash drives and ﬁle types..........................................................................................................101

Conﬁguring conﬁdential jobs.........................................................................................................................101

Printing conﬁdential and other held jobs.................................................................................................. 102

Printing a font sample list.............................................................................................................................. 103

Printing a directory list....................................................................................................................................103

Placing separator sheets between copies................................................................................................103

Canceling a print job.......................................................................................................................................103

Adjusting toner darkness...............................................................................................................................103

Copy............................................................................................................104

Using the automatic document feeder and scanner glass...................................................................104

Making copies...................................................................................................................................................104

Copying photos................................................................................................................................................104

Copying on letterhead................................................................................................................................... 105

Copying on both sides of the paper...........................................................................................................105

Reducing or enlarging copies...................................................................................................................... 105

Collating copies................................................................................................................................................105

Placing separator sheets between copies................................................................................................105

Copying multiple pages onto a single sheet............................................................................................106

Copying cards...................................................................................................................................................106

Creating a copy shortcut............................................................................................................................... 106

E-mail.......................................................................................................... 107

Using the automatic document feeder and scanner glass...................................................................107

Sending an e-mail............................................................................................................................................ 107

Creating an e-mail shortcut...........................................................................................................................107

Fax...............................................................................................................108

Using the automatic document feeder and scanner glass...................................................................108

Sending a fax....................................................................................................................................................108

Scheduling a fax...............................................................................................................................................109

Creating a fax destination shortcut.............................................................................................................109

Changing the fax resolution..........................................................................................................................109

Adjusting the fax darkness............................................................................................................................109

Printing a fax log............................................................................................................................................... 110

Blocking junk faxes.......................................................................................................................................... 110

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Contents 4

Holding faxes.....................................................................................................................................................110

Forwarding a fax............................................................................................................................................... 110

Scan............................................................................................................. 112

Using the automatic document feeder and scanner glass....................................................................112

Scanning to a computer..................................................................................................................................112

Scanning to an FTP server............................................................................................................................. 113

Creating an FTP shortcut................................................................................................................................ 113

Scanning to a network folder.........................................................................................................................114

Creating a network folder shortcut.............................................................................................................. 114

Scanning to a ﬂash drive.................................................................................................................................115

Use printer menus..................................................................................... 116

Menu map...........................................................................................................................................................116

Device.................................................................................................................................................................. 117

Print......................................................................................................................................................................132

Paper.................................................................................................................................................................... 141

Copy.................................................................................................................................................................... 143

Fax........................................................................................................................................................................147

E-mail...................................................................................................................................................................162

FTP.......................................................................................................................................................................168

USB Drive...........................................................................................................................................................172

Network/Ports....................................................................................................................................................177

Security...............................................................................................................................................................190

Cloud Services..................................................................................................................................................197

Reports............................................................................................................................................................... 198

Troubleshooting............................................................................................................................................... 199

Printing the Menu Settings Page................................................................................................................. 199

Maintain the printer................................................................................. 200

Checking the status of parts and supplies.............................................................................................. 200

Conﬁguring supply notiﬁcations.................................................................................................................200

Setting up e‑mail alerts................................................................................................................................. 200

Viewing reports................................................................................................................................................201

Ordering parts and supplies.........................................................................................................................201

Replacing parts and supplies...................................................................................................................... 204

Cleaning printer parts....................................................................................................................................242

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Contents 5

Saving energy and paper............................................................................................................................. 254

Moving the printer to another location..................................................................................................... 254

Shipping the printer....................................................................................................................................... 255

Troubleshoot a problem.......................................................................... 256

Print quality problems....................................................................................................................................256

Printer error codes..........................................................................................................................................257

Printing problems............................................................................................................................................264

The printer is not responding......................................................................................................................290

Unable to read ﬂash drive............................................................................................................................. 291

Enabling the USB port...................................................................................................................................292

Clearing jams...................................................................................................................................................292

Network connection problems....................................................................................................................302

Hardware options problems........................................................................................................................ 304

Issues with supplies........................................................................................................................................307

Paper feed problems..................................................................................................................................... 308

E-mailing problems...........................................................................................................................................311

Faxing problems...............................................................................................................................................312

Scanning problems..........................................................................................................................................317

Color quality problems.................................................................................................................................. 324

Contacting customer support......................................................................................................................326

Recycle and dispose.................................................................................327

Recycling Lexmark products........................................................................................................................ 327

Recycling Lexmark packaging..................................................................................................................... 327

Notices.......................................................................................................328

Index...........................................................................................................343

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Safety information 6

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

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Safety information 7

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

www.lexmark.com/multifunctionprinters.

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Safety information 8

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This equipment is not suitable for use in locations where children are likely to be present.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

SAVE THESE INSTRUCTIONS.

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Learn about the printer 9

Learn about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions See the setup documentation that came with the

printer.

Go to

• Printer software

• Print or fax driver

• Printer ﬁrmware

• Utility

www.lexmark.com/downloads, search for

your printer model, and then in the Type menu, select the driver,

ﬁrmware,

or utility that you need.

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

• Viewing and printing documents and photos

• Conﬁguring the printer on a network

Information Center—Go to

https://infoserve.lexmark.com.

How‑to videos—Go to

https://infoserve.lexmark.com/idv/.

Touch Screen Guide—Go to

http://support.lexmark.com.

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Setting up and conﬁguring the accessibility features of your printer

Help information for using the printer software. Help for Microsoft Windows or Macintosh operating

Lexmark Accessibility Guide—Go to

http://support.lexmark.com.

systems—Open a printer software program or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• Depending on the operating system, the

printer software is either in the printer program folder or on the desktop.

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Learn about the printer 10

What are you looking for? Find it here

Go to

• Documentation

• Live chat support

• E‑mail support

• Voice support

http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate support site.

Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.

Have the following information ready when you contact customer support:

• Place and date of purchase

• Machine type and serial number

For more information, see

serial number” on page 10.

“Finding the printer

• Safety information

• Regulatory information

Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

• Warranty information

• Environmental information

Information on Lexmark digital passport Go to

• In other countries and regions—See the

Product Information Guide—See the documentation that came with the printer or go to

http://support.lexmark.com.

passport.php.

Finding the printer serial number

1 Open door A.

2 Locate the serial number.

Warranty included with the printer, or go to

http://support.lexmark.com.

printed warranty that came with the printer.

https://csr.lexmark.com/digital-

Printer conﬁgurations

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

www.lexmark.com/multifunctionprinters.

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Learn about the printer 11

You can conﬁgure your printer by adding four optional 550‑sheet trays.

1 ADF tray

2 ADF bin

3 Control panel

4 650‑sheet duo tray

Note: The tray is composed of a 550‑sheet tray and a 100‑sheet multipurpose feeder.

5 Optional 550‑sheet trays

6 Standard bin

7 Automatic document feeder (ADF)

Using the control panel

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Learn about the printer 12

Control panel part Function

1 Power button

2 Display

3 Indicator light Check the status of the printer.

• Turn on or turn o the printer.

Note: To tu rn o the printer, press and hold the power button for

• Set the printer to Sleep mode.

• Wake the printer from Sleep or Hibernate mode.

• View the printer messages and supply status.

• Set up and operate the printer.

Understanding the status of the indicator light

Indicator light Printer status

O The printer is o.

Solid blue The printer is ready.

Blinking blue The printer is printing or processing data.

Blinking red The printer requires user intervention.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is in Deep Sleep or Hibernate mode.

seconds.

ﬁve

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure trouble‑free printing.

• Always use new, undamaged paper.

• Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

• Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

For more information, see the Paper and Specialty Media Guide.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these factors before printing on them.

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Learn about the printer 13

Weight

Trays can feed paper of varying weights. Paper lighter than 60 g/m2 (16 lb) may not be properly, and may cause jams. For more information, see the “Supported paper weights” topic.

enough to feed

sti

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheeld

points.

Moisture content

The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.

Before printing, store paper in its original wrapper for 24 to 48 hours. The environment in which the paper is stored must be the same as the printer . Extend the time several days if the storage or transportation environment is very dierent from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long which runs the length of the paper, or grain short which runs the width of the paper. For recommended grain direction, see the “Supported paper weights” topic.

Fiber content

Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

• Chemically treated papers that are used to make copies without carbon paper. They are also known as

carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper.

• Preprinted papers with chemicals that may contaminate the printer.

• Preprinted papers that can be aected by the temperature in the printer fuser.

• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm

(±0.09 in.). For example, optical character recognition (OCR) forms. Sometimes, registration can be adjusted with a software app to print successfully on these forms.

• Coated papers (erasable bond), synthetic papers, or thermal papers.

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Learn about the printer 14

• Rough‑edged, rough or heavily textured surface papers, or curled papers.

• Recycled papers that fail EN12281:2002 (European).

• Paper weighing less than 60 g/m

(16 lb).

• Multiple‑part forms or documents.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

• Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

• Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

• Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

• Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor.

• Store individual packages on a ﬂat surface.

• Do not store anything on top of individual paper packages.

• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

Selecting preprinted forms and letterhead

• Use grain long paper.

• Use only forms and letterhead printed using an oset lithographic or engraved printing process.

• Avoid paper with rough or heavily textured surfaces.

• Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet

these requirements; latex inks might not.

• Print samples on preprinted forms and letterheads considered for use before buying large quantities. This

action determines whether the ink in the preprinted form or letterhead aects print quality.

• When in doubt, contact your paper supplier.

• When printing on letterhead, load the paper in the proper orientation for your printer. For more information,

see the Paper and Specialty Media Guide.

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Learn about the printer 15

Supported paper sizes

650

Paper size

210 x 297 mm (8.27 x 11.7 in.)

A5 landscape

210 x 148 mm (8.27 x 5.83 in.)

A5 portrait

148 x 210 mm (5.83 x 8.27 in.)

105 x 148 mm (4.13 x 5.83 in.)

‑sheet duo tray

‑sheet

550

‑sheet

tray

100

multipurpose

feeder

Optional

‑sheet

550

tray

Two

‑sided

printing

Scanner ADF

Banner

XXXX

215.9 x 1320.8 mm (8.5 x 52 in.)

Executive

184.2 x 266.7 mm (7.25 x 10.5 in.)

Folio

215.9 x 330.2 mm (8.5 x 13 in.)

Hagaki

XX X

100 x 148 mm (3.94 x 5.83 in.)

JIS B5

182 x 257 mm (7.17 x 10.1 in.)

Supported in both the portrait and landscape orientations. When fed in the portrait orientation, A5 is treated as

narrow paper. When fed in landscape orientation, it is treated as a regular width paper.

When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is speciﬁed

by the software application.

Load narrow paper in portrait orientation.

When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless a size is speciﬁed

by the software application.

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Learn about the printer 16

‑sheet duo tray

Paper size

550

650

‑sheet

tray

100

‑sheet

multipurpose

feeder

Optional

550

‑sheet

tray

Two‑sided

printing

Scanner ADF

Legal

215.9 x 355.6 mm (8.5 x 14 in.)

Letter

215.9 x 279.4 mm (8.5 x 11 in.)

Oﬁcio (Mexico)

216 x 340 mm (8.5 x 13.4 in.)

Statement

139.7 x 215.9 mm (5.5 x 8.5 in.)

Universal

2, 3

XXXX

7 6. 2 x 1 27 m m to 2 15. 9 x 355.6 mm

(3 x 5 in. to 8.5 x 14 in.)

Universal

2, 3

105 x 148 mm to 215.9 x 355.6 mm

(4.13 x 5.83 in. to 8.5 x 14 in.)

7 3/4 Envelope

XX X

98.4 x 190.5 mm (3.875 x 7.5 in.)

9 Envelope

XX X

98.4 x 225.4 mm (3.875 x 8.9 in.)

10 Envelope

X X

104.8 x 241.3 mm (4.12 x 9.5 in.)

Supported in both the portrait and landscape orientations. When fed in the portrait orientation, A5 is treated as

narrow paper. When fed in landscape orientation, it is treated as a regular width paper.

When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is

speciﬁed

by the software application.

Load narrow paper in portrait orientation.

When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless a size is speciﬁed

by the software application.

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Learn about the printer 17

‑sheet duo tray

Paper size

550

650

‑sheet

tray

100

‑sheet

multipurpose

feeder

Optional

550

‑sheet

tray

Two‑sided

printing

Scanner ADF

11 Envelope

114.3 x 263.525 mm (4.5 x 10.375 in.)

12 Envelope

120.65 x 279.4 mm (4.75 x 11 in.)

B5 Envelope

176 x 250 mm (6.93 x 9.84 in.)

B6 Envelope

125 x 176 mm (4.92 x 6.92 in.)

C5 Envelope

162 x 229 mm (6.38 x 9.01 in.)

C6 Envelope

114 x 162 mm (4.48 x 6.37 in.)

X X

DL Envelope

X X

110 x 220 mm (4.33 x 8.66 in.)

Monarch

XX X

98.4 x 190.5 mm (3.875 x 7.5 in.)

Other Envelope

XX X

98.4 x 162 mm to 176 x 250 mm

(3.87 x 6.38 in. to 6.93 x 9.84 in.)

Supported in both the portrait and landscape orientations. When fed in the portrait orientation, A5 is treated as

narrow paper. When fed in landscape orientation, it is treated as a regular width paper.

When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is speciﬁed

by the software application.

Load narrow paper in portrait orientation.

When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless a size is speciﬁed

by the software application.

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Learn about the printer 18

Supported paper types

650

‑sheet duo tray

‑sheet

Paper type

Plain

Card stock X

Recycled

Glossy X

550

‑sheet

tray

100

multipurpose

feeder

Optional

‑sheet

550

tray

Two

‑sided

printing

Scanner ADF

Labels

Vinyl Labels X X

Bond

Envelope X X

Letterhead

Preprinted

Colored Paper

Light

Heavy

Rough/Cotton X

Custom Type [x]

Notes:

• Labels, envelopes, and card stock always print at reduced speed.

• Card stock is supported in two‑sided printing only up to 163 g/m

supported only in one‑sided printing.

(90‑lb bond). Anything heavier is

• Vinyl labels are supported for occasional use only and must be tested for acceptability. Some vinyl labels

may feed more reliably from the multipurpose feeder.

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Learn about the printer 19

Supported paper weights

650‑sheet duo tray

550

‑sheet tray 100‑sheet multipurpose feeder

60–218 g/m

(16–58‑lb bond)

60–218 g/m (16–58‑lb bond)

Optional 550

60–218 g/m (16–58‑lb bond)

‑sheet tray Two‑sided printing ADF

60–162 g/m

(16–43‑lb bond)

Notes:

• For 60 to 176 g/m

• Paper less than 75 g/m

(16–47‑lb bond) paper, grain long ﬁbers are recommended.

(20‑lb bond) must be printed with Paper Type set to Light Paper. Failure to do so

may cause excessive curl which can lead to feeding errors, especially in more humid environments.

• Two‑sided printing supports paper weight from 60-162 g/m

• 100% cotton content maximum weight is 90 g/m

(24‑lb bond).

(16–43‑lb bond) paper.

52–120 g/m

(14–32‑lb bond)

Page 20

Set up, install, and conﬁgure 20

Set up, install, and

conﬁgure

Selecting a location for the printer

• Leave enough room to open trays, covers, and doors and to install hardware options.

• Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

• Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airﬂow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid ﬂuctuations:

sturdy, and stable surface.

ﬂat,

or electrical shock, connect the power cord

ﬁre

Ambient temperature 10 to 32.2°C (50 to 90°F)

Storage temperature 15.6 to 32.2°C (60 to 90°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

Page 21

Set up, install, and conﬁgure 21

1 Top 229 mm (9 in.)

2 Rear 101.6 mm (4 in.)

3 Right side 178 mm (7 in.)

4 Front 508 mm (20 in.)

5 Left side 127 mm (5 in.)

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

or electrical shock, use only the power cord

ﬁre

Printer port Function

1 Power cord socket Connect the printer to a properly grounded electrical outlet.

2 LINE port

Note: Available only in some

printer models.

Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL ﬁlter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.

Page 22

Set up, install, and conﬁgure 22

Printer port Function

3 Ethernet port Connect the printer to a network.

4 USB printer port Connect the printer to a computer.

5 USB port Attach a keyboard or any compatible option.

Setting up and using the home screen applications

Using the home screen

Note: Your home screen may vary depending on your home screen customization settings, administrative

setup, and active embedded solutions.

#Icon Function

1 Stop or Cancel button Stop the current job.

2 Copy Make copies.

3 Change Language Change the language on the printer display.

4 E‑mail Send e‑mails.

5 Settings Access the printer menus.

6 Fax Send fax.

7 Address Book Access, create, and organize contacts.

8 Status/Supplies

• Show a printer warning or error message whenever the printer requires

intervention to continue processing.

• View more information on the printer warning or message, and on how to clear

it.

Note: You can also access this setting by touching the top section of the home screen.

Page 23

Set up, install, and conﬁgure 23

#Icon Function

9 Held Jobs Show all the current held print jobs

10 Job Queue Show all the current print jobs.

Note: You can also access this setting by touching the top section of the home

screen.

11 USB Drive View, select, or print photos and documents from a ﬂash drive.

12 Scan Proﬁles Scan and save documents directly to the computer.

13 FTP Scan and save documents directly to an FTP server.

14 Bookmarks Organize all bookmarks.

15 Hard Disk View, select, and manage documents from a hard drive or an intelligent storage drive.

16 Network Folder Scan to a network folder or network location.

17 Start button Start a job, depending on which mode is selected.

18 On‑screen keypad Enter numbers or symbols in an input ﬁeld.

Customizing the home screen

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Home Screen Customization.

3 Do one or more of the following:

• To add an icon to the home screen, click , select the app name, and then click Add.

• To remove a home screen icon, select the app name, and then click Remove.

• To customize an app name, select the app name, click Edit, and then assign a name.

• To restore the name of an app, select the app name, click Edit, and then select Restore app label.

• To add a space between apps, click , select BLANK SPACE, and then click Add.

• To arrange the apps, drag the app names in the order that you want.

• To restore the default home screen, click Restore home screen.

4 Apply the changes.

Supported applications

Application Printer models

Scan Center CX730, CX735, XC4342, XC4352

Shortcut Center CX730, CX735, XC4342, XC4352

Card Copy CX730, CX735, XC4342, XC4352

Page 24

Set up, install, and conﬁgure 24

Application Printer models

Display Customization CX730, CX735, XC4342, XC4352

Customer Support XC4342, XC4352

Device Quotas XC4342, XC4352

Setting up Scan Center

1 From the home screen, touch Scan Center.

2 Select and create a destination, and then conﬁgure the settings.

Notes:

• When creating a network destination, make sure to validate and adjust the settings until no errors

occur.

• Only destinations created from the Embedded Web Server are saved. For more information, see the

documentation that came with the solution.

3 Apply the changes.

Creating a shortcut

1 From the home screen, touch Shortcut Center.

Note: The icon and name may have been changed. For more information, contact your administrator.

2 Select a printer function, and then touch Create Shortcut.

Note: The Secure E‑mail function is not supported.

3 Conﬁgure the settings, and then touch Save.

4 Type a unique shortcut name.

Note: To avoid clipped names on the home screen, type only up to 25 characters.

5 To u ch OK.

The application automatically generates a unique shortcut number.

Note: To launch the shortcut, touch

, touch #, and then enter the shortcut number.

Setting up Card Copy

1 Open a web browser, and then type the printer IP address in the address

Notes:

ﬁeld.

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Apps > Card Copy > Conﬁgure.

Page 25

Set up, install, and conﬁgure 25

Notes:

• Make sure that Display Icon is enabled.

• Make sure that E‑mail Settings and Network Share Settings are conﬁgured.

• When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and

400 dpi for black and white.

• When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color

and 300 dpi for black and white.

3 Apply the changes.

Note: You need a printer hard disk or an intelligent storage drive to scan multiple cards.

Using Display Customization

Before using the application, make sure to do the following:

• From the Embedded Web Server, click Apps > Display Customization > Conﬁgure.

• Enable and conﬁgure the screen saver, slideshow, and wallpaper settings.

Managing screen saver and slide show images

1 From the Screen Saver and Slideshow Images section, add, edit, or delete an image.

Notes:

• You can add up to 10 images.

• When enabled, the status icons appear on the screen saver only when there are errors, warnings, or

cloud‑based notiﬁcations.

2 Apply the changes.

Changing the wallpaper image

1 From the home screen, touch Change Wallpaper.

2 Select an image to use.

3 Apply the changes.

Running a slide show from a

Insert a ﬂash drive into the USB port.

ﬂash

drive

2 From the home screen, touch Slideshow.

Images appear in alphabetical order.

Note: You c a n remo v e t he printer. If the slide show stops, then insert the

drive after the slide show starts, but the images are not stored in the

ﬂash

drive again to view the images.

ﬂash

Using Customer Support

Notes:

• This application is supported only in some printer models. For more information, see

applications” on page 23.

“Supported

Page 26

Set up, install, and conﬁgure 26

• For information on how to conﬁgure the application settings, see the Customer Support Administrator’s

Guide.

1 From the home screen, touch Customer Support.

2 Print or e‑mail the information.

Setting up Device Quotas

Notes:

• This application is supported only in some printer models. For more information, see

applications” on page 23.

“Supported

• For information on how to conﬁgure the application settings, see the Device Quotas Administrator’s

Guide.

1 Open a web browser, and then type the printer IP address in the address

Notes:

ﬁeld.

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Apps > Device Quotas >

Conﬁgure

3 In the User Accounts section, add or edit a user, and then set the user quota.

4 Apply the changes.

Managing bookmarks

Creating bookmarks

Use bookmarks to print frequently accessed documents that are stored in servers or on the web.

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Bookmarks > Add Bookmark, and then type a bookmark name.

3 Select an Address protocol type, and then do one of the following:

• For HTTP and HTTPS, type the URL that you want to bookmark.

• For HTTPS, make sure to use the host name instead of the IP address. For example, type

myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that the host name also matches the Common Name (CN) value in the server on obtaining the CN value in the server certiﬁcate, see the help information for your web browser.

certiﬁcate.

For more information

• For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port number.

Port 21 is the default port for sending commands.

Page 27

Set up, install, and conﬁgure 27

• For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the

network domain name.

• If necessary, select the Authentication type for FTP and SMB.

To limit access to the bookmark, enter a PIN.

Note: The application supports the following DOCX and XLSX are supported in some printer models.

types: PDF, JPEG, and TIFF. Other

ﬁle

types such as

ﬁle

4 Click Save.

Creating folders

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Bookmarks > Add Folder, and then type a folder name.

Note: To limit access to the folder, enter a PIN.

3 Click Save.

Note: You can create folders or bookmarks inside a folder. To create a bookmark, see

on page 26.

“Creating bookmarks”

Managing contacts

1 From the home screen, touch Address Book.

2 Do one or more of the following:

• To add a contact, touch on top of the screen, and then touch Create Contact. If necessary, specify a

• To delete a contact, touch

on top of the screen, touch Delete Contacts, and then select the contact.

• To edit contact information, touch the contact name.

• To create a group, touch

• To delete a group, touch

• To edit a contact group, touch GROUPS > select a group name >

on top of the screen, and then touch Create Group. If necessary, specify a

on top of the screen, touch Delete Groups, and then select the group.

> select the action you want to make.

3 Apply the changes.

Page 28

Set up, install, and conﬁgure 28

Setting up and using the accessibility features

Activating Voice Guidance

From the home screen

1 In one motion and using one ﬁnger, slowly swipe left then up on the display until you hear a voice message.

Note: For printer models without built-in speakers, use headphones to hear the message.

2 Using two ﬁngers, touch OK.

Note: If the gesture does not work, then apply more pressure.

From the keyboard

1 Press and hold the 5 key until you hear a voice message.

Note: For printer models without built-in speakers, use headphones to hear the message.

2 Press Tab to navigate the focus cursor to the OK button, and then press Enter.

Notes:

• When Voice Guidance is activated, always use two ﬁngers to select any item on the display.

• Voice Guidance has limited language support.

Deactivating Voice Guidance

1 In one motion and using one ﬁnger, slowly swipe left then up on the display until you hear a voice message.

Note: For printer models without built-in speakers, use headphones to hear the message.

2 Using two ﬁngers, do either of the following:

• To u ch Voic e Guidance , then touch OK.

• To u ch Cancel.

Note: If the gesture does not work, then apply more pressure.

You can also deactivate Voice Guidance by doing either of the following:

• Using two

• Press the power button to put the printer in Sleep or Hibernate mode.

ﬁngers,

double tap the home screen.

Navigating the screen using gestures

Notes:

• Most of the gestures are applicable only when Voice Guidance is activated.

• Enable Magniﬁcation to use the zoom and pan gestures.

• Use a physical keyboard to type characters and adjust certain settings.

Page 29

Set up, install, and conﬁgure 29

Gesture Function

Swipe left then up using one ﬁnger Launch Accessibility mode. Use the same gesture to exit Accessibility mode.

Note: This gesture is also applicable when the printer is in normal mode.

Double‑tap using one ﬁnger Select an option or item on the screen.

Double‑tap the home icon using two ﬁngers

Triple‑tap using one ﬁnger Zoom in or zoom out text and images.

Swipe right or swipe down using one ﬁnger

Swipe left or swipe up using one ﬁnger

Swipe up then down using one ﬁnger

Pan Access parts of the zoomed image that are beyond the limit of the screen.

Swipe up then right using one ﬁnger Increase the volume.

Swipe down then right using one ﬁnger

Swipe up then left using one ﬁnger Exit an application and return to the home screen.

Swipe down then left using one ﬁnger

Deactivate the Accessibility mode.

Move to the next item on the screen.

Move to the previous item on the screen.

Move to the ﬁrst item on the screen.

Note: Use two

Note: This gesture is also applicable when the printer is in normal mode.

Decrease the volume. Note: This gesture is also applicable when the printer is in normal mode.

Go back to the previous setting.

ﬁngers

to drag a zoomed image.

Using the on‑screen keyboard

When the on‑screen keyboard appears, do one or more of the following:

• Touch a key to announce and type the character in the ﬁeld.

• Drag a ﬁnger across dierent characters to announce and type the character in the ﬁeld.

• Touch a text box using two ﬁngers to announce the characters in the ﬁeld.

• To u ch Backspace to delete characters.

Enabling Magniﬁcation mode

1 In one motion and using one

Note: For printer models without built-in speakers, use headphones to hear the message.

2 Using two ﬁngers, do the following:

a To u ch Magniﬁcation mode.

b To u c h OK.

Note: If the gesture does not work, then apply more pressure.

slowly swipe left then up on the display until you hear a voice message.

ﬁnger,

Page 30

Set up, install, and conﬁgure 30

For more information on navigating a magniﬁed screen, see “Navigating the screen using gestures” on page

28.

Adjusting the Voice Guidance speech rate

1 From the home screen, touch Settings > Device > Accessibility > Speech Rate.

2 Select the speech rate.

Adjusting the default headphone volume

1 From the home screen, touch Settings > Device > Accessibility.

2 Adjust the headphone volume.

Note: The volume resets to the default value after the user exits Accessibility mode or when the printer

wakes from Sleep or Hibernate mode.

Adjusting the default internal speaker volume

1 From the home screen, touch

2 Adjust the volume.

Notes:

• If Quiet Mode is enabled, then audible alerts are turned o. This setting also slows the printer

performance.

• The volume resets to the default value after the user exits Accessibility mode or when the printer wakes

from Sleep or Hibernate mode.

Enabling spoken passwords or personal identiﬁcation numbers

1 From the home screen, touch Settings > Device > Accessibility > Speak Passwords/PINs.

2 Enable the setting.

Page 31

Set up, install, and conﬁgure 31

Setting up the printer to fax

Supported fax

Printer model Analog fax

CX730

CX735

XC4342

XC4352

Needs an installed fax card to use analog fax.

Needs a subscription. For more information, go to

you purchased the printer.

Needs a subscription for the fax server to work.

Needs an installed license bundle. For more information, contact the place where you purchased the printer.

etherFAX

https://www.etherfax.net/lexmark or contact the place where

Fax server

Fax over IP (FoIP)

Setting up the fax function using analog fax

Notes:

• For some printer models, a fax card must be installed for the printer to use analog fax.

• Some connection methods are applicable only in some countries or regions.

• If the fax function is enabled and not fully set up, then the indicator light may blink red.

• If you do not have a TCP/IP environment, then use the control panel to set up fax.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer

in the area shown while actively sending or receiving a fax.

Page 32

Set up, install, and conﬁgure 32

Using the Settings menu in the printer

1 From the home screen, touch Settings > Fax > Fax Setup > General Fax Settings.

Conﬁgure

the settings.

Using the Embedded Web Server

Open a web browser, and then type the printer IP address in the address

Notes:

ﬁeld.

• View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Fax > Fax Setup > General Fax Settings.

3 Conﬁgure the settings.

4 Apply the changes.

Setting up the fax function using etherFAX

Notes:

• The printer ﬁrmware must be updated to the latest version. For more information, see

ﬁrmware” on page 53.

• An appropriate license bundle must be installed in your printer. For more information, contact etherFAX.

• Make sure that you have registered your printer to the etherFAX portal. For more information, go to

https://www.etherfax.net/lexmark.

• The printer serial number is required on registration. To locate the serial number, see

serial number” on page 10.

“Updating

“Finding the printer

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Fax > Fax Setup > General Fax Settings.

Note: Fax Setup appears only if Fax Mode is set to Fax.

3 In the Fax Name ﬁeld, type a unique name.

4 In the Fax Number

enter the fax number that etherFAX provided.

ﬁeld,

5 From the Fax Transport menu, select etherFAX.

Notes:

• This menu shows up only when more than one fax transport is available.

• If the printer only has etherFAX installed, then it is automatically conﬁgured.

6 Apply the changes.

Page 33

Set up, install, and conﬁgure 33

Setting up the fax function using fax server

Notes:

• This feature lets you send fax messages to a fax service provider that supports e‑mail receiving.

• This feature supports outgoing fax messages only. To support fax receive, make sure that you have a

device‑based fax, such as analog fax, etherFAX, or Fax over IP (FoIP), conﬁgured in your printer.

1 Open a web browser, and then type the printer IP address in the address

Notes:

ﬁeld.

• View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Fax.

3 From the Fax Mode menu, select Fax Server, and then click Save.

4 Click Fax Server Setup.

5 In the To Format ﬁeld, type [#]@myfax.com, where [#] is the fax number and myfax.com is the fax

provider domain.

Notes:

• If necessary,

conﬁgure

the Reply Address, Subject, or Message

ﬁelds.

• To let the printer receive fax messages, enable the device‑based fax receive setting. Make sure that

you have a device‑based fax conﬁgured.

6 Click Save.

7 Click Fax Server E

• Enable Use E

‑mail Settings, and then do either of the following:

‑mail SMTP Server.

Note: If the E‑mail SMTP settings are not conﬁgured, then see

on page 38.

“Conﬁguring the e‑mail SMTP settings”

• Conﬁgure the SMTP settings. For more information, contact your e‑mail service provider.

8 Apply the changes.

Setting up fax using a standard telephone line

Note: These instructions apply only to printers that support analog fax. For more information, see

fax” on page 31.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.

“Supported

Page 34

Set up, install, and conﬁgure 34

Setup 1: Printer is connected to a dedicated fax line

1 Connect one end of the telephone cable to the line port of the printer.

2 Connect the other end of the cable to an active analog wall jack.

Notes:

• You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto

Answer to O).

• If you want to receive faxes automatically, then set the printer to pick up on a speciﬁed number of rings.

Setup 2: Printer is sharing the line with an answering machine

Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for

the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.

Page 35

Set up, install, and conﬁgure 35

Connected to dierent wall jacks

1 Connect one end of the telephone cable to the line port of the printer.

2 Connect the other end of the cable to an active analog wall jack.

Notes:

• If you have only one telephone number on your line, then set the printer to receive faxes automatically.

• Set the printer to pick up calls two rings after the answering machine. For example, if the answering

machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.

Setting up fax in countries or regions with

dierent

telephone wall jacks

and plugs

Note: These instructions apply only to printers that support analog fax. For more information, see

fax” on page 31.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.

“Supported

Page 36

Set up, install, and conﬁgure 36

The standard wall jack adopted by most countries or regions is RJ‑11. If the wall jack or equipment in your facility is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately.

There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.

Part name Part number

Lexmark adapter plug 40X8519

Connecting the printer to a non‑RJ‑11 wall jack

Page 37

Set up, install, and conﬁgure 37

1 Connect one end of the telephone cable to the line port of the printer.

2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack.

3 If you want to connect another device with a non‑RJ‑11 connector to the same wall jack, then connect it

directly to the telephone adapter.

Connecting to a distinctive ring service

A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a dierent ring pattern.

Note: These instructions apply only to printers that support analog fax. For more information, see

fax” on page 31.

“Supported

1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls >

Answer On.

2 Select a ring pattern.

Setting the fax date and time

Note: Make sure that fax is conﬁgured. For more information, see the Setting up the printer to fax section.

1 From the home screen, touch Settings > Device > Preferences > Date and Time >

2 Conﬁgure the settings.

Conﬁguring

Note: Make sure that fax is conﬁgured. For more information, see the

daylight saving time

Setting up the printer to fax section.

1 From the home screen, touch Settings > Device > Preferences > Date and Time >

2 In the Time Zone menu, touch (UTC+user) Custom.

3 To u ch UTC (GMT) Oset, and then conﬁgure the settings.

Conﬁgure

Conﬁguring the fax speaker settings

Note: Make sure that fax is

conﬁgured.

1 From the home screen, touch Settings > Fax > Fax Setup > Speaker Settings.

2 Do the following:

• Set Speaker Mode to Always On.

• Set Speaker Volume to High.

• Enable Ringer Volume.

For more information, see the

Setting up the printer to fax section.

Page 38

Set up, install, and conﬁgure 38

Conﬁguring the e‑mail SMTP settings

Conﬁgure settings vary with each e‑mail service provider.

Before you begin, make sure that the printer is connected to a network and that the network is connected to the Internet.

the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The

Using the Embedded Web Server

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > E

3 From the E‑mail Setup section,

Notes:

• For more information on the password, see the list of

• For e‑mail service providers that are not on the list, contact your provider and ask for the settings.

4 Click Save.

‑mail.

conﬁgure

the settings.

e‑mail service providers.

Using the Settings menu in the printer

1 From the home screen, touch Settings > E

2 Conﬁgure the settings.

Notes:

• For more information on the password, see the list of

• For e‑mail service providers that are not on the list, contact your provider and ask for the settings.

‑mail service providers

• AOL Mail

• Comcast Mail

• Gmail

• iCloud Mail

• Mail.com

• NetEase Mail (mail.126.com)

• NetEase Mail (mail.163.com)

• NetEase Mail (mail.yeah.net)

• Outlook Live or Microsoft 365

• QQ Mail

• Sina Mail

‑mail > E‑mail Setup.

e‑mail service providers.

Page 39

Set up, install, and conﬁgure 39

• Sohu Mail

• Yahoo! Mail

• Zoho Mail

Notes:

• If you encounter errors using the settings provided, then contact your e‑mail service provider.

• For e‑mail service providers that are not on the list, contact your provider.

AOL Mail

Setting Value

Primary SMTP Gateway smtp.aol.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e‑mail address

Device Password App password

Note: To create an app password, go to the in to your account, and then click Generate app password.

Comcast Mail

Setting Value

Primary SMTP Gateway smtp.comcast.net

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

Device UserID Yo u r e‑mail address

‑Initiated E‑mail Use Device SMTP Credentials

AOL Account Security page, log

Device Password Account password

Note: Make sure that the Third Party Access Security setting is enabled on your account. For more

information, go to the

Comcast

Xﬁnity

Connect help page.

Page 40

Set up, install, and conﬁgure 40

Gmail

Note: Make sure that two‑step

veriﬁcation, go to the Google” section, click 2

veriﬁcation

is enabled on your Google account. To enable two‑step

Google Account Security page, log in to your account, and then from the “Signing in to

‑Step Veriﬁcation.

Setting Value

Primary SMTP Gateway smtp.gmail.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

Device UserID Yo u r e‑mail address

Device Password App password

‑Initiated E‑mail Use Device SMTP Credentials

Notes:

• To create an app password, go to the

in to your account, and then from the “Signing in to Google” section, click App passwords.

• “App passwords” shows only if two‑step veriﬁcation is enabled.

Google Account Security page, log

iCloud Mail

Note: Make sure that two‑step

Setting Value

Primary SMTP Gateway smtp.mail.me.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

Device UserID Yo u r e‑mail address

Device Password App password

‑Initiated E‑mail Use Device SMTP Credentials

veriﬁcation

Note: To create an app password, go to the page, log in to your account, and then from the Security section, click Generate Password.

is enabled on your account.

iCloud Account Management

Page 41

Set up, install, and conﬁgure 41

Mail.com

Setting Value

Primary SMTP Gateway smtp.mail.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

Device UserID Yo u r e‑mail address

Device Password Account password

‑Initiated E‑mail Use Device SMTP Credentials

NetEase Mail (mail.126.com)

Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

Setting Value

Primary SMTP Gateway smtp.126.com

Primary SMTP Gateway Port 465

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

Device UserID Yo u r e‑mail address

‑Initiated E‑mail Use Device SMTP Credentials

Device Password Authorization password

Note: The authorization password is provided when IMAP/SMTP service or

POP3/SMTP service is enabled.

NetEase Mail (mail.163.com)

Setting Value

Primary SMTP Gateway smtp.163.com

Primary SMTP Gateway Port 465

Use SSL/TLS Required

Page 42

Set up, install, and conﬁgure 42

Setting Value

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

Device UserID Yo u r e‑mail address

Device Password Authorization password

‑Initiated E‑mail Use Device SMTP Credentials

Note: The authorization password is provided when IMAP/SMTP service or

POP3/SMTP service is enabled.

NetEase Mail (mail.yeah.net)

Setting Value

Primary SMTP Gateway smtp.yeah.net

Primary SMTP Gateway Port 465

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

Device UserID Yo u r e‑mail address

Device Password Authorization password

‑Initiated E‑mail Use Device SMTP Credentials

Note: The authorization password is provided when IMAP/SMTP service or

POP3/SMTP service is enabled.

Outlook Live or Microsoft 365

These settings apply to outlook.com and hotmail.com e‑mail domains, and Microsoft 365 accounts.

Setting Value

Primary SMTP Gateway smtp.oce365.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

‑Initiated E‑mail Use Device SMTP Credentials

Page 43

Set up, install, and conﬁgure 43

Setting Value

Device UserID Yo u r e‑mail address

Device Password Account password or app password

Notes:

• For accounts with two‑step veriﬁcation disabled, use your account

password.

• For outlook.com or hotmail.com accounts with two‑step veriﬁcation

enabled, use an app password. To create an app password, go to the

Outlook Live Account Management page, and then log in to your

account.

Note: For additional setup options for business using Microsoft 365, go to the Microsoft 365 help page.

QQ Mail

Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail

home page, click Settings > Account. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either POP3/SMTP service or IMAP/SMTP service.

Setting Value

Primary SMTP Gateway smtp.qq.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

Device UserID Yo u r e‑mail address

Device Password Authorization code

‑Initiated E‑mail Use Device SMTP Credentials

Note: To generate an authorization code, from the QQ Mail home page, click Settings > Account, and then from the

POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click

Generate authorization code.

Sina Mail

Note: Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the Sina Mail home page, click Settings > More settings > User POP3/SMTP service.

‑end POP/IMAP/SMTP, and then enable

Setting Value

Primary SMTP Gateway smtp.sina.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Page 44

Set up, install, and conﬁgure 44

Setting Value

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

Device UserID Yo u r e‑mail address

Device Password Authorization code

‑Initiated E‑mail Use Device SMTP Credentials

Note: To create an authorization code, from the e‑mail home page, click Settings > More settings > User Authorization code status.

‑end POP/IMAP/SMTP, and then enable

Sohu Mail

Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu

Mail home page, click Options > Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

Setting Value

Primary SMTP Gateway smtp.sohu.com

Primary SMTP Gateway Port 465

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

Device UserID Yo u r e‑mail address

Device Password Independent password

‑Initiated E‑mail Use Device SMTP Credentials

Note: The independent password is provided when IMAP/SMTP service or

POP3/SMTP service is enabled.

Yaho o ! M a i l

Setting Value

Primary SMTP Gateway smtp.mail.yahoo.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

Device UserID Yo u r e‑mail address

‑Initiated E‑mail Use Device SMTP Credentials

Page 45

Set up, install, and conﬁgure 45

Setting Value

Device Password App password

Note: To create an app password, go to the log in to your account, and then click Generate app password.

Yahoo Account Security page,

Zoho Mail

Setting Value

Primary SMTP Gateway smtp.zoho.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address You r e ‑mail address

SMTP Server Authentication Login / Plain

Device

Device UserID Yo u r e‑mail address

Device Password Account password or app password

‑Initiated E‑mail Use Device SMTP Credentials

Notes:

• For accounts with two‑step veriﬁcation disabled, use your account

password.

• For accounts with two‑step veriﬁcation enabled, use an app password. To

create an app password, go to the in to your account, and then from the Application‑Speciﬁc Passwords section, click Generate New Password.

Zoho Mail Account Security page, log

Loading paper and specialty media

Setting the size and type of the specialty media

The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following:

1 From the home screen, touch Settings > Paper > Tray C onﬁguration > Paper Size/Type > select a paper

source.

2 Set the size and type of the specialty media.

Conﬁguring

Universal paper settings

1 From the home screen, touch Settings > Paper > Media

2 Conﬁgure the settings.

Conﬁguration

> Universal Setup.

Page 46

Set up, install, and conﬁgure 46

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1 Remove the tray.

Note: To avoid jams, do not remove trays while the printer is busy.

2 Adjust the guides to match the size of the paper that you are loading.

Note: Use the indicators on the bottom of the tray to position the guides.

Page 47

Set up, install, and conﬁgure 47

3 Flex, fan, and align the paper edges before loading.

4 Load the paper stack with the printable side faceup.

• For one‑sided printing, load letterhead faceup with the header toward the front of the tray.

• For two‑sided printing, load letterhead facedown with the header toward the back of the tray.

• Do not slide paper into the tray.

Page 48

Set up, install, and conﬁgure 48

• For plain paper, make sure that the stack height is below the maximum paper ﬁll indicator. Overﬁlling

may cause paper jams.

• For envelopes and other specialty media, make sure that the stack height is below the dashed line.

Overﬁlling may cause paper jams.

5 Insert the tray.

If necessary, set the paper size and type to match the paper loaded in the tray.

Page 49

Set up, install, and conﬁgure 49

Loading the multipurpose feeder

1 Open the multipurpose feeder.

2 Adjust the guide to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

Page 50

Set up, install, and conﬁgure 50

4 Load the paper.

• Load paper and card stock with the printable side facedown and the top edge entering the printer ﬁrst.

• Load envelope with the ﬂap side up and against the right side of the paper guide. Load European

envelopes with the ﬂap entering the printer ﬁrst.

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.

Note: To avoid paper pick problems, make sure that the leading edge of the paper or specialty media is properly aligned with the separator dam.

Page 51

Set up, install, and conﬁgure 51

5 From the Paper menu in the control panel, set the paper size and type to match the paper loaded in the

multipurpose feeder.

Linking trays

1 From the home screen, touch Settings > Paper > Tray

Conﬁguration

> select a paper source.

2 Set the same paper size and paper type for the trays that you are linking.

3 From the home screen, touch Settings > Device > Maintenance >

> Tray Link ing.

Conﬁguration

Menu > Tray

Conﬁguration

4 To u ch Automatic.

To unlink trays, make sure that no trays have the same paper size and paper type settings.

Warning—Potential Damage: The temperature of the fuser varies according to the speciﬁed paper type. To avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.

Installing and updating software, drivers, and ﬁrmware

Installing the printer software

Notes:

• The print driver is included in the software installer package.

• For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print

on an AirPrint-certiﬁed printer. If you want custom printing features, then download the print driver.

1 Obtain a copy of the software installer package.

• From the software CD that came with your printer.

• Go to

www.lexmark.com/downloads.

2 Run the installer, and then follow the instructions on the computer screen.

Page 52

Set up, install, and conﬁgure 52

Installing the fax driver

1 Go to

www.lexmark.com/downloads, search for your printer model, and then download the appropriate

installer package.

2 From your computer, click Printer Properties, and then navigate to the Conﬁguration tab.

3 Select Fax, and then click Apply.

Adding printers to a computer

Before you begin, do one of the following:

• Connect the printer and the computer to the same network. For more information on connecting the printer

to a network, see

• Connect the computer to the printer. For more information, see

page 94.

• Connect the printer to the computer using a USB cable. For more information, see

page 21.

Note: The USB cable is sold separately.

For Windows users

1 From a computer, install the print driver.

Note: For more information, see

“Connecting the printer to a Wi‑Fi network” on page 91.

“Connecting a computer to the printer” on

“Attaching cables” on

“Installing the printer software” on page 51.

2 Open Printers & scanners, and then click Add a printer or scanner.

3 Depending on your printer connection, do one of the following:

• Select a printer from the list, and then click Add device.

• Click Show Wi

‑Fi Direct printers, select a printer, and then click Add device.

• Click The printer that I want isn’t listed, and then from the Add Printer window, do the following:

a Select Add a printer using a TCP/IP address or hostname, and then click Next. b In the “Hostname or IP address” ﬁeld, type the printer IP address, and then click Next.

Notes:

– View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

– If you are using a proxy server, then temporarily disable it to load the web page correctly.

c Select a print driver, and then click Next. d Select Use the print driver that is currently installed (recommended), and then click Next. e Type a printer name, and then click Next.

f Select a printer sharing option, and then click Next.

g Click Finish.

For Macintosh users

From a computer, open Printers & Scanners.

2 Click

, and then select a printer.

3 From the Use menu, select a print driver.

Page 53

Set up, install, and conﬁgure 53

Notes:

• To use the Macintosh print driver, select either AirPrint or Secure AirPrint.

• If you want custom printing features, then select the Lexmark print driver. To install the driver, see

“Installing the printer software” on page 51.

4 Add the printer.

Updating ﬁrmware

To enhance printer performance and ﬁx issues, update the printer ﬁrmware regularly.

For more information on updating the ﬁrmware, contact your Lexmark representative.

To get the latest ﬁrmware, go to

www.lexmark.com/downloads, and then search for your printer model.

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Update Firmware.

3 Do either of the following:

• Click Check for updates > I agree, start update.

• Upload the ﬂash ﬁle.

a Browse to the ﬂash ﬁle.

Note: Make sure that you have extracted the ﬁrmware zip ﬁle.

b Click Upload > Start.

Exporting or importing a conﬁguration ﬁle

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the settings to other printers.

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 From the Embedded Web Server, click Export Conﬁguration or Import Conﬁguration.

3 Follow the instructions on the screen.

4 If the printer supports applications, then do the following:

a Click Apps > select the application >

Conﬁgure

b Click Export or Import.

Page 54

Set up, install, and conﬁgure 54

Adding available options in the print driver

For Windows users

1 Open the printers folder.

2 Select the printer you want to update, and then do either of the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

3 Navigate to the Conﬁguration tab, and then select Update Now

4 Apply the changes.

‑ Ask Printer.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, an d the n sel ect Options & Supplies.

2 Navigate to the list of hardware options, and then add any installed options.

3 Apply the changes.

Installing hardware options

Available internal options

• Intelligent storage drive (ISD) – Fonts

• Simpliﬁed Chinese

• Traditional Chinese

• Japanese

• Korean

• Arabic

– Mass storage

• Printer hard disk

• Licensed features – IPDS – Bar Code

• Lexmark – IEEE 1284‑B Parallel Card – RS‑232C Serial Card – Fiber Port

• Wireless module – MarkNet – MarkNet N8372

Internal solutions port (ISP)

N8370

Page 55

Set up, install, and conﬁgure 55

Notes:

• An ISD or a hard disk is required to activate formsmerge and other features.

• Some IPDS features require an ISD or a hard disk.

Installing optional trays

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

1 Turn

the printer.

o

2 Unplug the power cord from the electrical outlet, and then from the printer.

3 Unpack the optional tray, and then remove all the packing material.

Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do

not try to lift the printer and trays at the same time.

4 Install the printer on top of the optional tray until it clicks into place.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may

require two or more people to lift it safely.

Page 56

Set up, install, and conﬁgure 56

5 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

or electrical shock, connect the power cord

ﬁre

6 Turn on the printer.

Add the tray in the print driver to make it available for print jobs. For more information, see

options in the print driver” on page 54.

“Adding available

Installing the intelligent storage drive

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

1 Turn o the printer, and then unplug the power cord from the electrical outlet.

2 Using a ﬂat‑head screwdriver, remove the controller board shield.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board components or connectors.

Page 57

Set up, install, and conﬁgure 57

3 Unpack the intelligent storage drive (ISD).

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

Page 58

Set up, install, and conﬁgure 58

4 Locate the ISD connector.

5 Insert the card to the ISD connector.

Page 59

Set up, install, and conﬁgure 59

6 Attach the controller board shield.

7 Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

Page 60

Set up, install, and conﬁgure 60

Installing the Trusted Platform Module

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

1 Turn o the printer, and then unplug the power cord from the electrical outlet.

2 Using a ﬂat‑head screwdriver, remove the controller board shield.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board components or connectors.

Page 61

Set up, install, and conﬁgure 61

3 Unpack the Trusted Platform Module.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

4 Locate the TPM connector.

5 Attach the module to the TPM connector.

Page 62

Set up, install, and conﬁgure 62

6 Attach the controller board shield.

7 Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

Page 63

Set up, install, and conﬁgure 63

Installing the fax card

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

1 Turn o the printer, and then unplug the power cord from the electrical outlet.

2 Using a ﬂat‑head screwdriver, remove the controller board shield.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board components or connectors.

Page 64

Set up, install, and conﬁgure 64

3 Remove the fax cover.

4 Remove the fax bracket.

Page 65

Set up, install, and conﬁgure 65

5 Install the fax card to the bracket.

Page 66

Set up, install, and conﬁgure 66

6 Install the fax card and attach the connector to the controller board.

Page 67

Set up, install, and conﬁgure 67

7 Attach the controller board shield.

8 Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

Page 68

Set up, install, and conﬁgure 68

Installing an internal solutions port

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

1 Turn o the printer, and then unplug the power cord from the electrical outlet.

2 Using a ﬂat‑head screwdriver, remove the controller board shield.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

Page 69

Set up, install, and conﬁgure 69

3 Unpack the internal solutions port (ISP) kit.

1 ISP

2 Mounting bracket

3 Thumbscrews

4 Housing

5 ISP extended cable

Page 70

Set up, install, and conﬁgure 70

4 Install the ISP into its housing.

Page 71

Set up, install, and conﬁgure 71

5 Attach the housing to the controller board shield.

Page 72

Set up, install, and conﬁgure 72

6 Connect the ISP extended cable to the ISP connector in the controller board.

Page 73

Set up, install, and conﬁgure 73

7 Attach the controller board shield.

8 Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

Changing the printer port settings after installing an internal solutions port

Notes:

• If the printer has a static IP address, then do not change the conﬁguration.

• If the computers are conﬁgured to use the network name instead of an IP address, then do not change

the conﬁguration.

• If you are adding a wireless internal solutions port (ISP) to a printer previously conﬁgured for an Ethernet

connection, then disconnect the printer from the Ethernet network.

For Windows users

1 Open the printers folder.

2 From the shortcut menu of the printer with the new ISP, open the printer properties.

3 Conﬁgure the port from the list.

4 Update the IP address.

5 Apply the changes.

Page 74

Set up, install, and conﬁgure 74

For Macintosh users

1 From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.

2 Type the IP address in the address

ﬁeld.

3 Apply the changes.

Installing a printer hard disk

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

1 Turn

2 Using a ﬂat‑head screwdriver, remove the controller board shield.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

the printer, and then unplug the power cord from the electrical outlet.

o

Page 75

Set up, install, and conﬁgure 75

3 Unpack the hard disk.

4 Attach the hard disk to the controller board.

Warning—Potential Damage: Do not touch or press the center of the hard disk.

Page 76

Set up, install, and conﬁgure 76

Page 77

Set up, install, and conﬁgure 77

5 Attach the controller board shield.

6 Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

Installing the convenience stapler

1 Turn o the printer, and then unplug the power cord from the electrical outlet.

2 Unpack the convenience stapler, and then remove all the packing material.

Page 78

Set up, install, and conﬁgure 78

3 Connect the power supply to the convenience stapler.

Note: Use only the power supply that came with the convenience stapler. Using any other power supply

can damage the product.

Page 79

Set up, install, and conﬁgure 79

4 Attach the cover of the power supply until it clicks into place.

Page 80

Set up, install, and conﬁgure 80

5 Install the thumb screw into the cover of the power supply.

6 Remove the column cover above the standard bin.

Note: Make sure that the column cover is disposed properly.

Page 81

Set up, install, and conﬁgure 81

7 Insert the power supply through the printer.

8 Install the convenience stapler.

Page 82

Set up, install, and conﬁgure 82

9 Position the power supply properly.

10 Attach the stapler cover until it clicks into place.

Note: Make sure that the power supply is secured.

11 Connect the stapler and the printer power cords to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

Page 83

Set up, install, and conﬁgure 83

Installing wireless modules

Installing MarkNet N8370 Wireless Print Server

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

1 Turn o the printer, and then unplug the power cord from the electrical outlet.

2 Using a ﬂat‑head screwdriver, remove the controller board shield.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

Page 84

Set up, install, and conﬁgure 84

Page 85

Set up, install, and conﬁgure 85

3 Install the wireless module into its housing.

Page 86

Set up, install, and conﬁgure 86

4 Attach the wireless module to the controller board shield.

Page 87

Set up, install, and conﬁgure 87

5 Connect the wireless assembly to the ISP connector in the controller board.

Page 88

Set up, install, and conﬁgure 88

6 Attach the controller board shield.

Page 89

Set up, install, and conﬁgure 89

7 Attach the NFC card.

8 Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

Installing MarkNet N8372 Wireless Print Server

1 Turn o the printer.

2 Apply isopropyl alcohol to a damp, soft, lint-free cloth, and then wipe the surface around the USB port.

Page 90

Set up, install, and conﬁgure 90

3 Install the wireless module.

Notes:

• Apply ﬁrm pressure to make sure that the tape sticks to the surface of the printer.

• Make sure that the printer surface is dry and free of condensed moisture.

• The module is best bonded to the printer after 72 hours.

4 Check for a gap between the module and the printer, then attach the spacer module if necessary.

Page 91

Set up, install, and conﬁgure 91

5 Attach the NFC card.

6 Turn on the printer.

Networking

Connecting the printer to a Wi

Before you begin, make sure that:

• A wireless module is installed in your printer. For more information, see the

section.

• Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview

> Active Adapter.

Using the control panel

From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose Network.

2 Select a Wi‑Fi network, and then type the network password.

Note: For printers that are Wi‑Fi‑network‑ready, a prompt to set up the Wi‑Fi network appears during

initial setup.

‑Fi network

Installing wireless modules

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Set up, install, and conﬁgure 92

Using Lexmark Mobile Assistant

1 Depending on your mobile device, download the Lexmark Mobile Assistant application from either the App

Store or Google PlayTM.

2 From the printer home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App >

Printer ID.

3 From your mobile device, launch the application, and then accept the Terms of Use.

Note: If necessary, grant permissions.

4 Tap Connect to Printer > Go to Wi

‑Fi Settings.

5 Connect your mobile device to the printer wireless network.

6 Return to the application, and then tap Setup Wi-Fi Connection

7 Select a Wi-Fi network, and then type the network password.

8 Tap Done.

Connecting the printer to a wireless network using Wi

‑Fi Protected Setup

(WPS)

Before you begin, make sure that:

• The access point (wireless router) is WPS‑

documentation that came with your access point.

certiﬁed

• A wireless module is installed in your printer. For more information, see the

section.

• Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview

> Active Adapter.

Using the Push-Button method

1 From the home screen, touch Settings > Network/Ports > Wireless > Wi

Button Method.

or WPS‑compatible. For more information, see the

Installing wireless modules

‑Fi Protected Setup > Start Push

2 Follow the instructions on the display.

Using the personal identiﬁcation number (PIN) method

1 From the home screen, touch Settings > Network/Ports > Wireless > Wi

Method.

‑Fi Protected Setup > Start PIN

2 Copy the eight‑digit WPS PIN.

3 Open a web browser, and then type the IP address of your access point in the address

Notes:

ﬁeld.

• To know the IP address, see the documentation that came with your access point.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access point.

5 Enter the eight‑digit PIN, and then save the changes.

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Set up, install, and conﬁgure 93

Conﬁguring Wi‑Fi Direct

Wi-Fi Direct® allows wireless devices to connect directly to a Wi-Fi Direct‑enabled printer without using an access point (wireless router).

Before you begin, make sure that a wireless module is installed on your printer. For more information, see the

Installing wireless modules section.

1 From the home screen, touch Settings > Network/Ports > Wi-Fi Direct.

2 Conﬁgure the settings.

• Enable Wi

• Wi

‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network. ‑Fi Direct Password—Assigns the password for negotiating the wireless security when using the

• Wi

peer‑to-peer connection.

• Show Password on Setup Page—Shows the password on the Network Setup Page.

• Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically.

Note: Accepting push‑button requests automatically is not secured.

Notes:

‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network.

• By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password,

enable the password peek icon. From the home screen, touch Settings > Security > Miscellaneous > Enable Password/PIN Reveal.

• You can see the password of the Wi-Fi Direct network without showing it on the printer display. From the

home screen, touch Settings > Reports > Network > Network Setup Page.

Connecting a mobile device to the printer

Before connecting your mobile device, make sure that Wi‑Fi Direct has been conﬁgured. For more information,

“Conﬁguring Wi‑Fi Direct” on page 93.

see

Connecting using Wi

Note: These instructions apply only to Android mobile devices.

1 From the mobile device, go to the settings menu.

2 Enable Wi

‑Fi, and then tap Wi‑Fi Direct.

3 Select the printer Wi-Fi Direct name.

Conﬁrm

the connection on the printer control panel.

Connecting using Wi

‑Fi Direct

‑Fi

1 From the mobile device, go to the settings menu.

2 Tap Wi

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct

name.

‑Fi, and then select the printer Wi-Fi Direct name.

3 Enter the Wi-Fi Direct password.

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Set up, install, and conﬁgure 94

Connecting a computer to the printer

Before connecting your computer, make sure that Wi‑Fi Direct has been conﬁgured. For more information, see

“Conﬁguring Wi‑Fi Direct” on page 93.

For Windows users

1 Open Printers & scanners, and then click Add a printer or scanner.

2 Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.

3 From the printer display, take note of the eight-digit PIN of the printer.

4 Enter the PIN on the computer.

Note: If the print driver is not already installed, then Windows downloads the appropriate driver.

For Macintosh users

1 Click the wireless icon, and then select the printer Wi‑Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct

name.

2 Type the Wi‑Fi Direct password.

Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.

Deactivating the Wi

1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard

Network.

2 Follow the instructions on the display.

‑Fi network

Checking the printer connectivity

1 From the home screen, touch Settings > Reports > Network > Network Setup Page.

2 Check the ﬁrst section of the network setup page, and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be malfunctioning. Contact your administrator for assistance.

Setting up serial printing (Windows only)

Before you begin, make sure that a serial internal solutions port is installed in your printer.

1 Set the parameters in the printer.

a From the control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Apply the changes.

2 From your computer, open the printers folder, and then select your printer.

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Set up, install, and conﬁgure 95

3 Open the printer properties, and then select the COM port from the list.

4 Set the COM port parameters in Device Manager.

Notes:

• Serial printing reduces printing speed.

• Make sure that the serial cable is connected to the serial port on your printer.

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Secure the printer 96

Secure the printer

Locating the security slot

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.

Erasing printer memory

To erase volatile memory or buered data in your printer, turn o the printer.

To erase nonvolatile memory, device and network settings, security settings, and embedded solutions, do the following:

1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.

2 Touc h t h e Sanitize all information on nonvolatile memory check box, and then touch ERASE.

3 To u ch Start initial setup wizard or Leave printer

4 Start the operation.

Note: This process also destroys the encryption key that is used to protect user data. Destroying the

encryption key makes the data irrecoverable.

oine

, and then touch Next.

Erasing printer storage drive

1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.

2 Touc h t h e Sanitize all information on hard disk check box, and then touch ERASE.

3 Depending on the storage drive that is installed on your printer, do either of the following:

• For hard disk, select a method to erase data.

• For intelligent storage drive (ISD), select a method.

Note: The ISD is cryptographically erased.

4 Start the operation.

Note: The process to sanitize the hard disk can take from several minutes to more than an hour, making the

printer unavailable for other tasks.

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Secure the printer 97

Restoring factory default settings

1 From the home screen, touch Settings > Device > Restore Factory Defaults.

2 To u ch Restore Settings > select the settings that you want to restore > RESTORE.

3 Start the operation.

Statement of Volatility

Type of memory Description

Volatile memory The printer uses standard random access memory (RAM)

to buer temporarily user data during simple print and copy jobs.

Nonvolatile memory The printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types store the operating system, printer settings, and network information. They also store scanner and bookmark settings and embedded solutions.

Hard disk storage drive Some printers may have a hard disk drive installed. The

printer hard disk is designed for printer-speciﬁc functionality. The hard disk lets the printer retain buered user data from complex print jobs, form data, and font data.

Intelligent storage drive (ISD) Some printers may have an ISD installed. ISD uses non-

volatile ﬂash memory to store user data from complex print jobs, form data, and font data.

Erase the content of any installed printer memory in the following circumstances:

• The printer is decommissioned.

• The printer hard disk or ISD is replaced.

• The printer is moved to a dierent department or location.

• The printer is serviced by someone from outside your organization.

• The printer is removed from your premises for service.

• The printer is sold to another organization.

Note: To dispose a storage drive, follow the policies and procedures of your organization.

Page 98

Print 98

Print

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1 Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2 Select a printer.

3 Print the document.

Printing from a mobile device using Lexmark Print

Lexmark Print is a mobile printing solution for mobile devices running on AndroidTM version 6.0 or later. It lets you send documents and images to network-connected printers and print management servers.

Notes:

• Make sure that you download the Lexmark Print application from the Google Play store and enable it in

the mobile device.

• Make sure that the printer and the mobile device are connected to the same network.

1 From your mobile device, select a document from the ﬁle manager.

2 Send or share the document to Lexmark Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

3 Select a printer, and then adjust the settings, if necessary.

4 Print the document.

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Print 99

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It allows you to print directly to any Mopria‑certiﬁed printer.

Note: Make sure that you download the Mopria Print Service application from the Google Play store and enable it in the mobile device.

1 From your Android mobile device, launch a compatible application or select a document from your ﬁle

manager.

2 Tap

> Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Tap .

Printing from a mobile device using AirPrint

The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer.

Notes:

• Make sure that the Apple device and the printer are connected to the same network. If the network has

multiple wireless hubs, then make sure that both devices are connected to the same subnet.

• This application is supported only in some Apple devices.

1 From your mobile device, select a document from your

2 Tap

> Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Print the document.

manager or launch a compatible application.

ﬁle

Printing from a mobile device using Wi

Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.

Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see

“Connecting a mobile device to the printer” on page 93.

‑Fi Direct®

1 From your mobile device, launch a compatible application or select a document from your ﬁle manager.

2 Depending on your mobile device, do one of the following:

• Tap

> Print.

3 Select a printer, and then adjust the settings, if necessary.

4 Print the document.

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Print 100

Printing from a ﬂash drive

1 Insert the ﬂash drive.

Notes:

• If you insert the ﬂash drive when an error message appears, then the printer ignores the ﬂash drive.

• If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears on the

display.

2 From the display, touch the document that you want to print.

If necessary, conﬁgure the print settings.

3 Print the document.

To print another document, touch USB Drive.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the

the printer in the area shown while actively printing, reading, or writing from the memory device.

ﬂash

drive or