Quick Reference
Copying
Making a copy
1
Load an original document into the ADF tray or on the scanner
glass.
Note: To avoid a cropped image, make sure that the original
document and the output have the same paper size.
2
From the control panel, select Copy, and then specify the
number of copies.
If necessary, adjust the other settings.
3
Copy the document.
Note: To make a quick copy, from the control panel, press
For non-touch-screen printer models, press to navigate
through the settings.
3
Adjust the settings.
4
Copy the document.
Faxing
Sending a fax
Using the control panel
1
Load the original document into the ADF tray or on the scanner
glass.
2
From the control panel, select Fax, and then enter the needed
information.
3
If necessary,
.
4
Fax the document.
configure
other fax settings.
E-mailing
Sending an e-mail
1
Load an original document into the ADF tray or on the scanner
glass.
2
From the control panel, select E-mail, and then enter the
needed information.
For non
‑
touch‑screen printer models, press #, and then enter
the shortcut number using the keypad.
Note: You can also enter the recipient using the address
book.
3
If necessary, configure the output file type settings.
4
Send the e-mail.
Printing
Copying on both sides of the paper
1
Load an original document into the ADF tray or on the scanner
glass.
2
From the control panel, navigate to:
Copy > Settings > Paper Setup
For non-touch-screen printer models, press
through the settings.
3
Adjust the settings.
4
Copy the document.
to navigate
Copying multiple pages onto a single sheet
1
Load an original document into the ADF tray or on the scanner
glass.
2
From the control panel, navigate to:
Copy > Settings > Pages Per Side
Using the computer
For Windows users
From the document that you are trying to fax, open the Print
1
dialog.
2
Select the printer, and then click Properties, Preferences,
Options, or Setup.
3
Click Fax > Enable fax, and then enter the recipient number.
4
If necessary,
5
Fax the document.
For Macintosh users
With a document open, choose File > Print.
1
2
Select the printer, and then enter the recipient number.
3
If necessary,
4
Fax the document.
configure
configure
other fax settings.
other fax settings.
1
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size
and type in the printer before printing the document.
1
From the document that you are trying to print, open the Print
dialog.
2
If necessary, adjust the settings.
3
Print the document.
Printing confidential and other held
jobs
For Windows users
1
With a document open, click File > Print.
2
Click Properties, Preferences, Options, or Setup.
3
Click Print and Hold.
4
Select Use Print and Hold, and then assign a user name.
5
Select the print job type (Confidential, Repeat, Reserve, or
Ver ify ).
If the print job is
6
Click OK or Print.
7
From the printer home screen, release the print job.
•
For confidential print jobs, navigate to:
Held jobs > select your user name >
the PIN > select the print job > configure the settings >
Print
•
For other print jobs, navigate to:
Held jobs > select your user name > select the print job >
configure the settings > Print
confidential,
then enter a four
Confidential
‑
digit PIN.
For Macintosh users
1
With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2
From the print options or Copies & Pages menu, choose Job
Routing.
3
Select the print job type (Confidential, Repeat, Reserve, or
Ver ify ).
If the print job is
four
‑
digit PIN.
4
Click OK or Print.
5
From the printer home screen, release the print job.
•
For confidential print jobs, navigate to:
Held jobs > select your user name >
the PIN > select the print job > configure the settings >
Print
•
For other print jobs, navigate to:
Held jobs > select your user name > select the print job >
configure the settings > Print
confidential,
then assign a user name and a
Confidential
> enter
> enter
Note: To avoid paper jams, do not remove trays while the
printer is busy.
2
Adjust the guides to match the size of the paper that you are
loading.
Note: Use the indicators on the bottom of the tray to position
the guides.
4
Load the paper stack with the printable side faceup, and then
make sure that the side guides fit snugly against the paper.
Notes:
•
Load letterhead faceup with the header toward the front
of the tray for one
•
Load letterhead facedown with the header toward the
back of the tray for two
•
Do not slide paper into the tray.
•
To avoid paper jams, make sure that the stack height is
below the maximum paper fill indicator.
‑
sided printing.
‑
sided printing.
Loading paper
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of
equipment instability, load each tray separately. Keep all
other trays closed until needed.
1
Remove the tray.
3
Flex, fan, and align the paper edges before loading.
2
5
Insert the tray.
If necessary, set the paper size and paper type from the control
panel to match the paper loaded.
Loading the multipurpose feeder
1
Open the multipurpose feeder.
Note: The multipurpose feeder is available only in some
printer models.
2
Adjust the guide to match the size of the paper that you are
loading.
•
Load letterhead with the printable side facedown and the
top edge entering the printer first for one
•
Load letterhead with the printable side faceup and the top
edge entering the printer last for two
•
Load envelopes with the flap side up and against the right
side of the paper guide.
‑
sided printing.
‑
sided printing.
Settings > Paper > Tr ay Co nfigu r ati o n > Paper Size/Type >
select a paper source
For non-touch-screen printer models, press
through the settings.
2
Set the paper size and type.
to navigate
Maintaining the printer
Replacing a toner cartridge
1
Open door B.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
3
Flex, fan, and align the paper edges before loading.
4
Load paper with the printable side facedown.
Warning—Potential Damage: Do not use envelopes with
stamps, clasps, snaps, windows, coated linings, or
self
‑
stick adhesives.
5
From the control panel, set the paper size and paper type to
match the paper loaded.
Setting the paper size and type
1
From the control panel, navigate to:
3
2
Remove the used toner cartridge.
4
Insert the new toner cartridge.
5
Close door B.
Cleaning the scanner
1
Open the scanner cover.
2
Using a damp, soft, lint-free cloth, wipe the following areas:
•
ADF glass
3
Unpack the new toner cartridge.
4
•
ADF glass pad
•
Scanner glass
•
Scanner glass pad
3
Close the scanner cover.
If your printer has another ADF glass inside door C, then
continue with the following steps.
4
Open door C.
•
ADF glass pad in door C
•
ADF glass in door C
5
Using a damp, soft, lint-free cloth, wipe the following areas:
5
6
Close the door.
Clearing jams
Avoiding jams
Load paper properly
•
Make sure that the paper lies
in the tray.
flat
Correct loading of paper Incorrect loading of paper
•
Do not load or remove a tray while the printer is printing.
•
Do not load too much paper. Make sure that the stack height
is below the maximum paper fill indicator.
•
Do not slide paper into the tray. Load paper as shown in the
illustration.
•
Do not load paper that is wrinkled, creased, damp, bent, or
curled.
•
Flex, fan, and align the paper edges before loading.
•
Do not use paper that has been cut or trimmed by hand.
•
Do not mix paper sizes, weights, or types in the same tray.
•
Make sure that the paper size and type are set correctly on the
computer or printer control panel.
•
Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
•
When Jam Assist is set to On, the printer
pages or pages with partial prints after a jammed page has
been cleared. Check your printed output for blank pages.
•
When Jam Recovery is set to On or Auto, the printer reprints
jammed pages.
flushes
blank
Jam location
3 In the fuser
4 Below the fuser
5 Duplex unit
6 Tra ys
7 Multipurpose feeder
8 Manual feeder
Paper jam in trays
1
Remove the tray.
•
Make sure that the paper guides are positioned correctly and
are not pressing tightly against the paper or envelopes.
•
Push the tray firmly into the printer after loading paper.
Use recommended paper
•
Use only recommended paper or specialty media.
Jam location
1 Automatic document feeder (ADF)
2 Standard bin
6
2
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3
Insert the tray.
Paper jam in door A
Paper jam in the fuser
1
Open doors A and B.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
3
Open the fuser access door, and then remove the jammed
paper.
Note: Make sure that all paper fragments are removed.
2
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
7
Paper jam in the duplex unit
1
Open door A.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
3
Close door A.
4
Close doors B and A.
2
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
8
Paper jam in the standard bin
1
Open door B, and then remove the jammed paper.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
Note: Make sure that all paper fragments are removed.
2
Open door A.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.
3
Open the fuser access door, and then remove the jammed
paper.
Note: Make sure that all paper fragments are removed.
9
4
Close doors A and B.
Paper jam in the multipurpose feeder
Note: The multipurpose feeder is available only in some printer
models.
1
Remove paper from the multipurpose feeder.
2
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3
Flex, fan, and align the paper edges before loading.
Paper jam in the manual feeder
1
Remove the tray.
2
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4
Reload paper.
3
Insert the tray.
Paper jam in door C
1
Remove all original documents from the ADF tray.
2
Open door C.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
10
4
Close door C.
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