Lexmark CX410e User Guide

CX410 Series and CX417

User's Guide

November 2017 www.lexmark.com

Machine type(s):

7527

Model(s):

415, 436

Contents 2

Safety information.........................................................................................7

Conventions...........................................................................................................................................................7

Learning about the printer.........................................................................10

Finding information about the printer...........................................................................................................10

Selecting a location for the printer................................................................................................................. 11

Printer conﬁgurations........................................................................................................................................12

Understanding the basic functions of the scanner....................................................................................13

Using the ADF and scanner glass..................................................................................................................14

Understanding the printer control panel................................................. 15

Using the printer control panel.......................................................................................................................15

Understanding the home screen................................................................................................................... 15

Understanding the colors of the Sleep button and indicator lights......................................................17

Using the touch-screen buttons..................................................................................................................... 17

Setting up and using the home screen applications..............................19

Finding the IP address of the computer.......................................................................................................19

Finding the IP address of the printer.............................................................................................................19

Accessing the Embedded Web Server.........................................................................................................19

Customizing the home screen.......................................................................................................................20

Understanding the dierent applications...................................................................................................20

Activating the home screen applications.....................................................................................................21

Setting up Remote Operator Panel.............................................................................................................. 24

Exporting and importing a conﬁguration.................................................................................................... 25

Additional printer setup.............................................................................26

Installing internal options................................................................................................................................26

Installing hardware options.............................................................................................................................32

Attaching cables................................................................................................................................................35

Setting up the printer software......................................................................................................................36

Networking..........................................................................................................................................................37

Verifying printer setup......................................................................................................................................40

Contents 3

Loading paper and specialty media.........................................................42

Setting the paper size and type.................................................................................................................... 42

Conﬁguring Universal paper settings.......................................................................................................... 42

Loading the 250‑ and 550‑sheet tray......................................................................................................... 42

Loading the manual feeder.............................................................................................................................45

Loading the 650‑sheet duo tray....................................................................................................................46

Loading the multipurpose feeder..................................................................................................................47

Linking and unlinking trays.............................................................................................................................49

Paper and specialty media guide............................................................. 52

Using specialty media......................................................................................................................................52

Paper guidelines................................................................................................................................................55

Supported paper sizes, types, and weights...............................................................................................58

Printing.........................................................................................................62

Printing forms..................................................................................................................................................... 62

Printing a document......................................................................................................................................... 62

Printing from a ﬂash drive............................................................................................................................... 64

Printing from a mobile device........................................................................................................................66

Printing conﬁdential and other held jobs....................................................................................................67

Printing information pages..............................................................................................................................69

Canceling a print job........................................................................................................................................ 69

Copying........................................................................................................ 70

Making copies.................................................................................................................................................... 70

Copying photos...................................................................................................................................................71

Copying on specialty media............................................................................................................................ 71

Creating a copy shortcut using the printer control panel.......................................................................72

Customizing copy settings..............................................................................................................................72

Placing information on copies........................................................................................................................77

Canceling a copy job........................................................................................................................................78

Understanding the copy options...................................................................................................................78

E-mailing...................................................................................................... 82

Setting up the printer to e-mail......................................................................................................................82

Creating an e-mail shortcut............................................................................................................................ 82

E-mailing a document.......................................................................................................................................83

Contents 4

Customizing e-mail settings........................................................................................................................... 85

Canceling an e-mail..........................................................................................................................................85

Understanding the e-mail options................................................................................................................ 86

Faxing...........................................................................................................89

Setting up the printer to fax............................................................................................................................89

Sending a fax....................................................................................................................................................104

Creating shortcuts........................................................................................................................................... 107

Customizing fax settings................................................................................................................................107

Canceling an outgoing fax............................................................................................................................ 109

Holding and forwarding faxes......................................................................................................................109

Understanding the fax options......................................................................................................................110

Scanning..................................................................................................... 113

Using Scan to Network....................................................................................................................................113

Scanning to an FTP address..........................................................................................................................113

Scanning to a computer or ﬂash drive........................................................................................................ 115

Understanding the scan options...................................................................................................................117

Understanding printer menus.................................................................120

Menus list...........................................................................................................................................................120

Supplies menu...................................................................................................................................................121

Paper menu........................................................................................................................................................ 121

Reports menu.....................................................................................................................................................131

Network/Ports...................................................................................................................................................132

Security menu.................................................................................................................................................... 141

Settings menu...................................................................................................................................................145

Saving money and the environment...................................................... 194

Saving paper and toner..................................................................................................................................194

Saving energy...................................................................................................................................................194

Recycling............................................................................................................................................................198

Securing the printer.................................................................................200

Using the security lock feature...................................................................................................................200

Statement of Volatility................................................................................................................................... 200

Erasing volatile memory.................................................................................................................................201

Erasing non‑volatile memory........................................................................................................................201

Contents 5

Erasing printer hard disk memory..............................................................................................................202

Conﬁguring printer hard disk encryption.................................................................................................202

Finding printer security information...........................................................................................................203

Maintaining the printer............................................................................204

Storing supplies...............................................................................................................................................204

Cleaning the printer....................................................................................................................................... 204

Checking the status of parts and supplies...............................................................................................206

Estimated number of remaining pages.....................................................................................................206

Ordering supplies........................................................................................................................................... 207

Replacing supplies.......................................................................................................................................... 210

Moving the printer..........................................................................................................................................229

Managing the printer................................................................................231

Finding advanced networking and administrator information.............................................................231

Checking the virtual display..........................................................................................................................231

Setting up e‑mail alerts...................................................................................................................................231

Viewing reports...............................................................................................................................................232

Conﬁguring supply notiﬁcations from the Embedded Web Server...................................................232

Modifying conﬁdential print settings..........................................................................................................233

Copying printer settings to other printers................................................................................................233

Restoring factory default settings...............................................................................................................234

Clearing jams............................................................................................ 235

Avoiding jams.................................................................................................................................................. 235

Identifying jam locations............................................................................................................................... 236

Paper jam in the standard bin......................................................................................................................238

Paper jam in the front door.......................................................................................................................... 239

Paper jam in trays............................................................................................................................................ 241

Paper jam in the manual feeder..................................................................................................................242

Paper jam in the multipurpose feeder.......................................................................................................243

Paper jam in the automatic document feeder.........................................................................................244

Troubleshooting....................................................................................... 245

Understanding the printer messages........................................................................................................245

Solving printer problems.............................................................................................................................. 260

Solving print problems.................................................................................................................................. 266

Contents 6

Solving copy problems..................................................................................................................................295

Solving fax problems..................................................................................................................................... 298

Solving scanner problems............................................................................................................................303

Solving home screen application problems............................................................................................308

Embedded Web Server does not open....................................................................................................308

Contacting customer support.......................................................................................................................310

Notices........................................................................................................ 311

Product information..........................................................................................................................................311

Edition notice..................................................................................................................................................... 311

Power consumption........................................................................................................................................ 315

Index...........................................................................................................325

Safety information 7

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential ﬁre.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

Safety information 8

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays, then lift the printer o the

trays. Do not try to lift the printer and the trays at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

Safety information 9

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.

CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

SAVE THESE INSTRUCTIONS.

www.lexmark.com/multifunctionprinters.

Learning about the printer 10

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

Setup documentation—The setup documentation came with the printer and is also available at

http://support.lexmark.com.

User's Guide and Quick Reference Guide—The guides are available at

Note: These guides are also available in other languages.

http://support.lexmark.com.

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Information on setting up and conﬁguring the accessibility features of your printer

Help using the printer software Windows or Mac Help—Open a printer software

Lexmark Accessibility Guide—This guide is available

http://support.lexmark.com.

program or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• The printer software is located in the printer

program folder or on the desktop, depending on your operating system.

Learning about the printer 11

What are you looking for? Find it here

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site. Support telephone numbers and hours of operation

for your country or region can be found on the support Web site or on the printed warranty that came with your printer.

Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with this printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the printed

warranty that came with this printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.

• Make sure airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a ﬂat, sturdy, and stable surface.

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct

airﬂow

– Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid ﬂuctuations:

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature -40 to 43°C (-40 to 110°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

of air conditioners, heaters, or ventilators.

Learning about the printer 12

1 Right side 304.8 mm (12 in.)

2 Front 508 mm (20 in.)

3 Left side 76.2 mm (3 in.)

4 Rear 101.6 mm (4 in.)

5 Top 291.7 mm (11.5 in.)

Printer conﬁgurations

CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability.

You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

Learning about the printer 13

Basic models

1 Printer control panel

2 Automatic document feeder (ADF)

3 Standard bin

4 Top door latch

5 Right side cover

6 Standard 250-sheet tray (Tray 1)

7 Manual feeder

8 Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)

9 Optional 550-sheet tray (Tray 3)

Understanding the basic functions of the scanner

• Make quick copies or set the printer to perform speciﬁc copy jobs.

• Send a fax using the printer control panel.

• Send a fax to multiple fax destinations at the same time.

• Scan documents and send them to your computer, an e-mail address, or an FTP destination.

• Scan documents and send them to another printer (PDF through an FTP).

Learning about the printer 14

Using the ADF and scanner glass

Automatic document feeder (ADF) Scanner glass

Use the scanner glass for single‑page documents, book

Use the ADF for multiple‑page documents including two-sided (duplex) pages.

pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Using the ADF

When using the ADF:

• Load the document into the ADF tray faceup, short edge ﬁrst.

• Load up to 50 sheets of plain paper into the ADF tray.

• Scan sizes from 105 x 148 mm (4.1 x 5.8 inches) wide to 216 x 355 mm (8.5 x 14 inches) long.

• Scan media weights from 52 to 120 g/m

(14 to 32 lb).

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine

clippings) into the ADF tray. Place these items on the scanner glass.

Using the scanner glass

When using the scanner glass:

• Place a document facedown on the scanner glass in the corner with the green arrow.

• Scan or copy documents from 216 x 296.9 mm (8.5 x 11.69 inches) dimension.

• Copy books up to 12.7 mm (0.5 inch) thick.

Understanding the printer control panel 15

Understanding the printer control panel

Using the printer control panel

Use the To

1 Display

2 Home button Go to the home screen.

3 Help button Go to the Help menus.

4 Clear all / Reset button Reset the default settings of a function, such as printing, copying, or e-mailing.

5 Keypad Enter numbers, letters, or symbols.

6 Sleep button Enable Sleep mode or Hibernate mode.

7 Cancel button Cancel all printer activity.

8 Start button Start a job, depending on which mode is selected.

9 Indicator light Check the status of the printer.

10 USB port Connect a ﬂash drive to the printer.

• View the printer status and messages.

• Set up and operate the printer.

Note: Only the front USB port supports ﬂash drives.

Understanding the home screen

When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or respond to messages.

Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.

Understanding the printer control panel 16

To uc h To

1 Copy Access the Copy menus and make copies.

2 Fax Access the Fax menus and send fax.

3 E‑mail Access the E-mail menus and send e‑mails.

4 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP

server.

5 Menu icon Access printer menus.

Note: The menus are available only when the printer is in ready state.

6 Status message bar

• Show the current printer status such as Ready or Busy.

• Show printer supply conditions such as Imaging unit low or Cartridge Low.

• Show intervention messages and the instructions on how to clear them.

7 Status/Supplies

• Show a printer warning or error message whenever the printer requires intervention

to continue processing.

• View more information on the printer warning or message, and on how to clear it.

This may also appear on the home screen:

To uc h To

Search Held Jobs Search current held jobs.

Jobs by user Access print jobs saved by user.

Proﬁles and Apps Access proﬁles and applications.

Understanding the printer control panel 17

Features

Feature Description

Attendance message alert

Warning

Printer IP address Example: 123.123.123.123

If an attendance message aects a function, then this icon appears and the red indicator light blinks.

If an error condition occurs, then this icon appears.

The IP address of your printer is located at the top left corner of the home screen and appears as four sets of numbers separated by periods. You can use the IP address when accessing the Embedded Web Server to view and remotely conﬁgure printer settings even when you are not physically near the printer.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the control panel signify a printer status or condition.

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

O The printer is o, idle, or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes completely o for 1.9 seconds in a slow, pulsing pattern

The printer is in Hibernate mode.

Using the touch-screen buttons

Note: Your home screen, icons, and buttons may vary, depending on your home screen customization

settings, administrative setup, and active embedded solutions.

Understanding the printer control panel 18

To uc h To

1 Arrows View a list of options.

2 Copy It Print a copy.

3 Advanced Options Select a copy option.

4 Home Go to the home screen.

5 Increase Select a higher value.

6 Decrease Select a lower value.

7 Tips Open a context-sensitive Help dialog.

Other touch-screen buttons

To uc h To

Save a setting.

Cancel

Reset

• Cancel an action or a selection.

• Exit a screen and return to the previous screen without saving changes.

Reset values on the screen.

Setting up and using the home screen applications 19

Setting up and using the home screen applications

Notes:

• Your home screen may vary depending on your home screen customization settings, administrative

setup, and active embedded applications. Some applications are supported only in some printer models.

• There may be additional solutions and applications available for purchase. For more information, go to

www.lexmark.com or contact the place where you purchased the printer.

Finding the IP address of the computer

For Windows users

1 In the Run dialog box, type cmd to open the command prompt.

2 Type ipconfig, and then look for the IP address.

For Macintosh users

1 From System Preferences in the Apple menu, select Network.

2 Select your connection type, and then click Advanced > TCP/IP.

3 Look for the IP address.

Finding the IP address of the printer

Note: Make sure your printer is connected to a network or to a print server.

You can ﬁnd the printer IP address:

• From the top left corner of the printer home screen.

• From the TCP/IP section in the Network/Ports menu.

• By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section.

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely conﬁgure printer settings even when you are not physically near the printer.

1 Obtain the printer IP address:

• From the printer control panel home screen

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Setting up and using the home screen applications 20

2 Open a Web browser, and then type the printer IP address in the address ﬁeld.

3 Press Enter.

Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2 Do one or more of the following:

• Show or hide the icons of basic printer functions.

a Click Settings > General Settings > Home screen customization. b Select the check boxes to specify which icons appear on the home screen.

Note: If you clear a check box beside an icon, then the icon does not appear on the home

screen.

c Click Submit.

• Customize the icon for an application. For more information, see “Finding information about the home

screen applications” on page 21 or see the documentation that came with the application.

Understanding the dierent applications

Use To

Card Copy Scan and print both sides of a card on a single page. For more information, see

Card Copy” on page 22.

Fax Scan a document, and then send it to a fax number. For more information, see

page 89.

Forms and Favorites

Multi Send Scan a document, and then send it to multiple destinations. For more information, see

MyShortcut Create shortcuts directly on the printer home screen. For more information, see

Scan to E‑mail Scan a document, and then send it to an e‑mail address. For more information, see

Scan to Computer Scan a document, and then save it to a predeﬁned folder on a host computer. For more

Scan to FTP Scan documents directly to a File Transfer Protocol (FTP) server. For more information, see

Scan to Network Scan a document, and then send it to a network shared folder. For more information, see

Quickly ﬁnd and print frequently used online forms directly from the printer home screen. For more information, see

up Multi Send” on page 23.

MyShortcut” on page 22.

on page 82.

information, see

“Scanning to an FTP address” on page 113.

“Setting up Scan to Network” on page 23.

“Setting up Forms and Favorites” on page 21.

“Setting up Scan to Computer” on page 116.

“Setting up

“Faxing” on

“Setting

“Using

“E-mailing”

Setting up and using the home screen applications 21

Activating the home screen applications

Finding information about the home screen applications

Your printer comes with preinstalled home screen applications. Before you can use these applications, you must ﬁrst activate and set up these applications using the Embedded Web Server. For more information on accessing the Embedded Web Server, see

For more information on conﬁguring and using the home screen applications, do the following:

1 Go to http://support.lexmark.com.

2 Click Software Solutions, and then select either of the following:

• Scan to Network—This lets you ﬁnd information about the Scan to Network application.

• Other Applications—This lets you

3 Click the Manuals tab, and then select the document for the home screen application.

Setting up Forms and Favorites

“Accessing the Embedded Web Server” on page 19.

information about the other applications.

ﬁnd

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to

Use To

Streamline work processes by letting you quickly ﬁnd and print frequently used online forms directly from the printer home screen.

Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and ﬁrewall settings to allow the printer at least a read access. For help, see the documentation that came with your operating system.

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

http://support.lexmark.com.

ﬁeld.

2 Click Settings > Apps > Apps Management > Forms and Favorites.

3 Click Add, and then customize the settings.

Notes:

• See the mouse-over help beside each ﬁeld for a description of the setting.

• To make sure the location settings of the bookmark are correct, type the correct IP address of the

host computer where the bookmark is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 19.

• Make sure the printer has access rights to the folder where the bookmark is located.

4 Click Apply.

To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.

Setting up and using the home screen applications 22

Setting up Card Copy

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this

application. To check for updates of this User's Guide, go to

Use To

Quickly and easily copy insurance, identiﬁcation, and other wallet‑size cards. You can scan and print both sides of a card on a single page, saving paper and showing the

information on the card in a more convenient manner.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management > Card Copy.

3 Change the default scanning options, if necessary.

• Default tray—Select the default tray to be used for printing scan images.

• Default number of copies—Specify the number of copies that should automatically print when the

application is used.

• Default contrast setting—Specify a setting to increase or decrease the level of contrast when a copy

of the scanned card is printed. Select Best for Content if you want the printer to adjust the contrast automatically.

• Default scale setting—Set the size of the scanned card when printed. The default setting is 100% (full

size).

• Color Output—Select the check box to print the scanned card in color, or clear it to scan in black and

white.

• Resolution setting—Adjust the quality of the scanned card.

http://support.lexmark.com.

Notes:

– When scanning a card, make sure the scan resolution is not more than 200 dpi for color, and

400 dpi for black and white.

– When scanning multiple cards, make sure the scan resolution is not more than 150 dpi for color,

and 300 dpi for black and white.

• Print Borders—Select the check box to print the scan image with a border around it.

4 Click Apply.

To use the application, touch Card Copy on the printer home screen, and then follow the instructions.

Using MyShortcut

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this

application. To check for updates of this User's Guide, go to

http://support.lexmark.com.

Setting up and using the home screen applications 23

Use To

Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e-mail jobs.

To use the application, touch MyShortcut, and then follow the instructions on the printer display.

Setting up Multi Send

Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this

application. To check for updates of this User's Guide, go to

Use To

Scan a document, and then send the scanned document to multiple destinations.

Note: Make sure there is enough space in the printer hard disk.

http://support.lexmark.com.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The printer IP address appears as four sets

of numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Apps > Apps Management > Multi Send.

3 From the Proﬁles section, click Add, and then customize the settings.

Notes:

• See the mouse‑over help beside each ﬁeld for a description of the setting.

• If you select FTP or Share Folder as a destination, then make sure the location settings of the

destination are correct. Type the correct IP address of the host computer where the speciﬁed destination is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 19.

4 Click Apply.

To use the application, touch Multi Send on the printer home screen, and then follow the instructions on the printer display.

Setting up Scan to Network

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this

application. To check for updates of this User's Guide, go to

http://support.lexmark.com.

Setting up and using the home screen applications 24

Use To

Scan a document and send it to a shared network folder. You can deﬁne up to 30 unique folder destinations.

Notes:

• The printer must have permission to write to the destinations. From the computer where

the destination is speciﬁed, use sharing, security, and ﬁrewall settings to allow the printer at least a write access. For help, see the documentation that came with your operating system.

• The Scan to Network icon appears only when one or more destinations are deﬁned.

1 Open a Web browser, and then type the printer IP address in the address

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

ﬁeld.

2 Do either of the following:

• Click Set up Scan to Network > Click here.

• Click Settings > Apps > Apps Management > Scan to Network.

3 Specify the destinations, and then customize the settings.

Notes:

• See the mouse-over help beside some of the ﬁelds for a description of the setting.

• To make sure the location settings of the destination are correct, type the correct IP address of the

host computer where the speciﬁed destination is located. For more information on obtaining the IP address of the host computer, see

“Finding the IP address of the computer” on page 19.

• Make sure the printer has access rights to the folder where the speciﬁed destination is located.

4 Click Apply.

To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display.

Setting up Remote Operator Panel

This application enables you to interact with the printer control panel even when you are not physically near the network printer. From your computer, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2 Click Settings > Remote Operator Panel Settings.

3 Select the Enable check box, and then customize the settings.

4 Click Submit.

To use the application, click Remote Operator Panel > Launch VNC Applet.

Setting up and using the home screen applications 25

Exporting and importing a conﬁguration

You can export printers.

conﬁguration

settings into a text

and then import the

ﬁle,

to apply the settings to other

ﬁle

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

2 Export or import a conﬁguration ﬁle for one or multiple applications.

For one application

a Navigate to:

Settings > Apps > Apps Management > select an application > Conﬁgure

b Export or import the

Notes:

conﬁguration ﬁle.

• If a JVM Out of Memory error occurs, then repeat the export process until the conﬁguration ﬁle

is saved.

• If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click

Apply.

For multiple applications

a Click Settings > Import/Export. b Export or import a conﬁguration ﬁle.

Note: When importing a conﬁguration ﬁle, click Submit to complete the process.

Additional printer setup 26

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electircal outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

Available internal options

• Memory card – DDR3 DIMM

• Flash memory – Fonts – Firmware

• Forms and Barcode

• Prescribe

• IPDS

Note: The printer hard disk is an optional memory device that can be attached to the rear USB port of the printer.

Additional printer setup 27

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

1 Access the controller board at the back of the printer.

and unplug the power

o,

Note: This task requires a

‑head screwdriver.

ﬂat

2 Turn the screws counterclockwise to remove them.

3 Slightly open the controller board access cover, and then shift to the right to remove it.

4 Locate the appropriate connector on the controller board.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

Additional printer setup 28

5 Reattach the cover.

1 Memory card connector

2 Option card connector

Additional printer setup 29

6 Turn the screws clockwise to lock the cover.

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

1 Access the controller board.

For more information, see

2 Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so

may cause damage.

“Accessing the controller board” on page 27.

Additional printer setup 30

3 Align the notch (1) on the memory card with the ridge (2) on the connector.

4 Push the memory card straight into the connector, and then push the card toward the controller board wall

until it clicks into place.

5 Close the controller board access cover.

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