Loading paper and specialty media............................................................33
Setting the paper size and type...............................................................................................................33
Configuring Universal paper settings......................................................................................................33
Loading the 250‑sheet tray.....................................................................................................................33
Loading the manual feeder.....................................................................................................................36
Loading the 650‑sheet duo tray..............................................................................................................37
Loading the multipurpose feeder............................................................................................................38
Linking and unlinking trays......................................................................................................................41
Paper and specialty media guide................................................................44
Using specialty media..............................................................................................................................44
Paper guidelines......................................................................................................................................47
Supported paper sizes, types, and weights.............................................................................................50
Printing a document................................................................................................................................54
Contents3
Printing confidential and other held jobs................................................................................................56
Printing information pages......................................................................................................................58
Canceling a print job................................................................................................................................58
Making copies.........................................................................................................................................60
Paper menu.............................................................................................................................................80
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
Safety information7
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer,
unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a
multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more
information, see
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
SAVE THESE INSTRUCTIONS.
www.lexmark.com/multifunctionprinters.
Learning about the printer8
Learning about the printer
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Instructions for:
• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Help using the prin ter softwareWindows or Mac Help—Open a printer software program
Setup documentation—The setup documentation came
with the printer and is also available at
http://support.lexmark.com.
User's Guide and Quick Reference Gu ide—The guides may
be available on the Software and Documentation CD.
For more information, visit
http://support.lexmark.com.
Networking Guide—Open the Software and
Documentation CD, and then navigate to:
Documentation > User’s Guide and other publications >
Networking Guide
or application, and then click Help.
?
Click
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer9
What are you looking for?Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty informationWarranty information varies by country or region:
• In the U.S.—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, then leave enough room for them also. It is important to:
• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
• Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature-40 to 43°C (-40 to 110°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer10
1Right side 304.8 mm (12 in.)
2Front508 mm (20 in.)
3Left side76.2 (3 in.)
4Rear101.6 mm (4 in.)
5Top291.7 mm (11.5 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a
multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more
information, see
www.lexmark.com/multifunctionprinters.
Learning about the printer11
Basic models
1Printer control panel
2Automatic document feeder (ADF)
3Standard bin
4Top door latch
5Right side cover
6Standard 250-sheet tray (Tray 1)
7Manual feeder
8Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)
Understanding the basic functions of the scanner
• Make quick copies or set the printer to perform specific copy jobs.
• Scan documents and send them to your computer, an e-mail address, or an FTP destination.
• Scan documents and send them to another printer (PDF through an FTP).
Learning about the printer12
Using the ADF and scanner glass
Automatic document feeder (ADF)Scanner glass
C
B
A
Use the ADF for multiple‑page documents.Note: The ADF scans only one side of the page.
Use the scanner glass for single‑page documents, book pages, small items
(such as postcards or photos), transparencies, photo paper, or thin media
(such as magazine clippings).
Using the ADF
• Load the document into the ADF tray faceup, short edge first.
• Load up to 50 sheets of plain paper into the ADF tray.
• Scan sizes from 105 x 148 mm (4.1 x 5.8 inches) wide to 216 x 368 mm (8.5 x 14.5 inches) long.
• Scan media weights from 52 to 120 g/m
2
(14–32 lb).
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF tray. Place these items on the scanner glass.
Using the scanner glass
When using the scanner glass:
• Place the document facedown on the scanner glass in the corner with the green arrow.
• Scan or copy documents up to 216 x 296.9 mm (8.5 x 11.69 inches).
• Copy books up to 12.7 mm (0.5 inch) thick.
Learning about the printer13
Using the printer control panel
Use theTo
1Display
3
1
10
2
9
8
• View printing, copying, e‑mailing, and scanning options.
4
5
7
6
• View printer status and error messages.
2Select button
• Select menu options.
• Save settings.
3Arrow buttons Scroll through menus or settings on the display.
4KeypadEnter numbers, letters, or symbols.
5Sleep buttonEnable Sleep mode or Hibernate mode.
6Cancel button Stop all printer activity.
7Start buttonStart a job, depending on which mode is selected.
8Back buttonReturn to the previous screen.
9Home buttonGo to the home screen.
10Indicator light Check the status of the printer.
Understanding the colors of the Sleep button and indicator
lights
The colors of the Sleep button and indicator l ights on the printer control panel signify a certain printer s tatus or condition.
Indicator lightPrinter status
OffThe printer is off or in Hibernate mode.
Blinking greenThe printer is warming up, processing data, or printing.
Solid greenThe printer is on, but idle.
Blinking redThe printer requires user intervention.
Sleep button lightPrinter status
OffThe printer is off, idle or in Ready state.
Solid amberThe printer is in Sleep mode.
Blinking amberThe printer is entering or waking from Hibernate mode.
Learning about the printer14
Sleep button lightPrinter status
Blinking amber for 0.1 second, then goes
completely off for 1.9 seconds in a slow,
pulsing pattern
The printer is in Hibernate mode.
Additional printer setup15
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any controller board electronic components or connectors.
Available internal options
• Memory card
– DDR3 DIMM
• Flash memory
– Fonts
– Firmware
• Forms and Barcode
• Prescribe
• IPDS
Additional printer setup16
Accessing the controller board
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
1 Access the controller board at the back of the printer.
Note: This task requires a flat‑head screwdriver.
2 Turn the screws counterclockwise to remove them.
3 Slightly open the controller board access cover, and then shift to the right to remove it.
4 Locate the appropriate connector on the controller board.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any controller board electronic components or
connectors.
Additional printer setup17
5 Reattach the cover.
12
1Memory card connector
2Option card connector
Additional printer setup18
6 Turn the screws clockwise to lock the cover.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
1 Access the controller board.
For more information, see
2 Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may
cause damage.
“Accessing the controller board” on page 16.
Additional printer setup19
3 Align the notch (1) on the memory card with the ridge (2) on the connector.
2
1
4 Push the memory card straight into the connector, and then push the card toward the controller board wall until
it clicks into place.
5 Close the controller board access cover.
1
2
Additional printer setup20
Installing an optional card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them
off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or connectors.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 16.
2 Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.
Additional printer setup21
4 Push the card firmly into place as shown in the illustration.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
Note: The entire length of the connector on the card must touch and be flushed against the controller board.
5 Close the controller board access door.
Note: When the printer software and any hardware options are installed, it may be necessary to manually add
the options in the printer driver to make them available for print jobs. For more information, see
available options in the printer driver” on page 25.
“Updating
Installing hardware options
Order of installation
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
Additional printer setup22
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Install the printer and any optional tray in the following order:
• Optional 650‑sheet duo tray with integrated multipurpose feeder (Tray 2)
• Printer
Installing a 650‑sheet duo tray
The printer supports an optional 650‑sheet duo tray (Tray 2) with an integrated multipurpose feeder.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
1 Unpack the optional 650‑sheet duo tray, and then remove all packing material and the dust cover.
2 Place the tray in the location chosen for the printer.
Additional printer setup23
3 Align the printer with the 650‑sheet duo tray, and then lower the printer into place.
4 Install the dust cover.
Note: When the printer software and any options are installed, it may be necessary to manually add the options in
the printer driver to make them available for print jobs. For more information, see
printer driver” on page 25.
“Updating available options in the
Attaching cables
Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.
Make sure to match the following:
• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown
while actively printing. Loss of data or a malfunction can occur.
Additional printer setup24
Use theTo
1USB printer portConnect the printer to a computer.
2Ethernet portConnect the printer to an Ethernet network.
3USB wireless portAttach an optional wireless network adapter.
4Security lock portLock the system controller board.
5Printer power cord socket Connect the printer to a properly grounded electrical outlet.
Setting up the printer software
Installing the printer software
Notes:
• If you installed the printer software on the computer before but need to reinstall the software, then uninstall
the current software first.
• Close all open software programs before installing the printer software.
1 Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
www.lexmark.com, and then navigate to:
Go to
SUPPORT & DOWNLOADS > select your printer > select your operating system > download your software
installer package
Additional printer setup25
2 Do either of the following:
• If you are using the Software and Documentation CD, then insert the CD and wait for the installation dialog to
appear.
If the installation dialog does not appear, then do the following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK.
In Windows 7 or earlier
a
Click , or click Start and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter, or click OK.
Note: D is the letter of your CD or DVD drive.
In Macintosh
Click the CD icon on the desktop.
• If you are using the downloaded software installer from the Web, then double‑click the installer that you have
saved in your computer. Wait for the Select Installation Type dialog to appear, and then click Install.
Note: If you are prompted to run your software installation package, then click Run.
3 Click Install, and then follow the instructions on the computer screen.
Updating available options in the printer driver
When any hardware options are installed, you may need to manually add the options in the printer driver to make
them available for use.
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Depending on your device, do either of the following:
• Press and hold the printer you want to update.
• Right‑click the printer you want to update.
Additional printer setup26
3 From the menu that appears, do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
4 Click the Configuration tab.
5 Do either of the following:
• Click Update Now ‑ Ask Printer.
• Under Configuration Options, manually add any installed hardware options.
6 Click Apply.
For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Preferences > Print & Scan > select your printer > Options & Supplies > Driver
• System Preferences > Print & Fax > select your printer > Options & Supplies > Driver
2 Add any installed hardware options, and then click OK.
Networking
Notes:
• Purchase a MarkNet
For information on installing the wireless network adapter, see the instruction sheet that came with the
adapter.
• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi
Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on an Ethernet network
To configure your printer to connect to an Ethernet network, organize the following information before you begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the
printer.
• A valid, unique IP address for the printer to use on the network
• The network gateway
• The network mask
• A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to
use the default printer nickname, or assign a name that is easier for you to remember.
TM
N8352 wireless network adapter first before setting up the printer on a wireless network.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer can
physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a
damaged cable.
Additional printer setup27
Installing the printer on an Ethernet network
For Windows users
1
Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer.
• From our Web site:
Go to
www.lexmark.com, and then navigate to:
SUPPORT & DOWNLOADS > select your printer > select your operating system > download your software
installer package
2 Do either of the following:
• If you are using the Software and Documentation CD, then insert the CD and wait for the installation dialog to
appear.
If the installation dialog does not appear, then do the following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
a Click , or click Start and then click Run.
b In the Start Search or Run dialog, type D:\setup.exe.
c Press Enter, or click OK.
Note: D is the letter of your CD or DVD drive.
• If you are using the downloaded software installer from the Web, then double‑click the installer that you have
saved in your computer. Wait for the Select Installation Type dialog to appear, and then click Install.
Note: If you are prompted to run your software installation package, then click Run.
3 Click Install, and then follow the instructions on the computer screen.
4 Select Ethernet connection, and then click Continue.
5 Attach the Ethernet cable when instructed to do so.
6 Select the printer from the list, and then click Continue.
Note: If the configured printer does not appear in the list, then click Modify Search.
7 Follow the instructions on the computer screen.
For Macintosh users
1
Allow the network DHCP server to assign an IP address to the printer.
2 Obtain the printer IP address either:
• From the printer control panel
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: You will need the IP address if you are configuring access for computers on a different subnet than the printer.
Additional printer setup28
3 Install the printer driver on the computer.
a Insert the Software and Documentation CD, and then double‑click the installer package for the printer.
b Follow the instructions on the computer screen.
c Select a destination, and then click Continue.
d From the Easy Install screen, click Install.
e Type the user password, and then click OK.
All the necessary applications are installed on the computer.
f Click Close when installation is complete.
4 Add the printer.
• For IP printing:
a From the Apple menu, navigate to either of the following:
– System Preferences > Print & Scan
– System Preferences > Print & Fax
b Click +.
c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
d Click the IP tab.
e Type the printer IP address in the address field, and then click Add.
• For AppleTalk printing:
Notes:
– Make sure AppleTalk is activated on your printer.
– This feature is supported only in Mac OS X version 10.5.
a From the Apple menu, navigate to:
System Preferences > Print & Fax
b Click +, and then navigate to:
AppleTalk > select your printer > Add
Preparing to set up the printer on a wireless network
Notes:
• Make sure your wireless network adapter is installed in your printer and working properly. For more
information, see the instruction sheet that came with the wireless network adapter.
• Make sure your access point (wireless router) is turned on and is working properly.
Make sure you have the following information before setting up the printer on a wireless network:
• SSID—The SSID is also referred to as the network name.
• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are
not sure which channel to select.
Additional printer setup29
• Security Method—There are four basic options for Security Method:
– WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key
currently in use on the network by selecting the default WEP transmit key.
– WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
– 802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
• Authentication type
• Inner authentication type
• 802.1X user name and password
• Certificates
– No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: We do not recommend using an unsecured wireless network.
Notes:
– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the
security information for your network, then see the documentation that came with the access point, or contact
your system support person.
– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that
came with the access point, see the Embedded Web Server associated with the access point, or consult your
system support person.
Connecting the printer using the Wireless Setup Wizard
Before you begin, make sure that:
• A wireless network adapter is installed in the printer and is working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
• An Ethernet cable is disconnected from the printer.
• Active NIC is set to Auto. To set this to Auto, navigate to:
> Settings > > Network/Ports > > Active NIC > > Auto >
Note: Make sure to turn off the printer, then wait for at least five seconds, and then turn the printer back on.