Lexmark CS921, CS923, CS927 User Manual
CS921, CS923, CS927 Printers
User's Guide
May 2020 www.lexmark.com
Machine type(s):
5059
Models:
130, 530
Contents 2
Contents
Safety information.........................................................................................7
Conventions...........................................................................................................................................................7
Product statements..............................................................................................................................................7
Learning about the printer.........................................................................10
Finding information about the printer...........................................................................................................10
Selecting a location for the printer................................................................................................................. 11
Printer configurations........................................................................................................................................12
Attaching cables................................................................................................................................................. 14
Using the control panel.................................................................................................................................... 15
Understanding the status of the power button and indicator light.......................................................16
Using the home screen.....................................................................................................................................16
Printing the Menu Settings Page....................................................................................................................17
Setting up and using the home screen applications..............................18
Customizing the home screen........................................................................................................................18
Using Display Customization...........................................................................................................................18
Configuring Eco‑Settings................................................................................................................................. 19
Managing bookmarks....................................................................................................................................... 19
Managing contacts........................................................................................................................................... 20
Setting up and using the accessibility features..................................... 22
Enabling Magnification mode........................................................................................................................ 22
Activating Voice Guidance..............................................................................................................................22
Adjusting the Voice Guidance speech rate................................................................................................22
Adjusting the default internal speaker volume......................................................................................... 22
Adjusting the default headphone volume.................................................................................................. 23
Enabling spoken passwords or personal identification numbers........................................................ 23
Navigating the screen using gestures.........................................................................................................23
Using the keyboard on the display...............................................................................................................24
Loading paper and specialty media.........................................................25
Setting the size and type of the specialty media......................................................................................25
Configuring Universal paper settings.......................................................................................................... 25
Loading trays......................................................................................................................................................25
Contents 3
Loading the 2500‑sheet tray.........................................................................................................................28
Loading the 3000‑sheet tray......................................................................................................................... 30
Loading the multipurpose feeder..................................................................................................................32
Linking trays........................................................................................................................................................33
Paper Support.....................................................................................................................................................34
Printing.........................................................................................................40
Printing from a computer.................................................................................................................................40
Printing from a mobile device........................................................................................................................40
Printing from a mobile device using Lexmark Mobile Print..............................................................................40
Printing from a mobile device using Google Cloud Print..................................................................................40
Printing from a mobile device using Mopria Print Service ...............................................................................40
Printing from a mobile device using AirPrint......................................................................................................... 41
Printing from a mobile device using Wi‑Fi Direct® .............................................................................................. 41
Printing from a flash drive............................................................................................................................... 42
Supported flash drives and file types...........................................................................................................43
Configuring confidential jobs......................................................................................................................... 43
Printing confidential and other held jobs....................................................................................................44
Printing a font sample list................................................................................................................................45
Printing a directory list..................................................................................................................................... 45
Canceling a print job........................................................................................................................................ 45
Understanding the printer menus............................................................46
Menu map............................................................................................................................................................46
Device...................................................................................................................................................................47
Preferences....................................................................................................................................................................47
Eco-Mode ......................................................................................................................................................................48
Remote Operator Panel............................................................................................................................................. 48
Notifications .................................................................................................................................................................. 48
Power Management .................................................................................................................................................... 51
Information Sent to Lexmark ..................................................................................................................................... 51
Accessibility ..................................................................................................................................................................52
Restore Factory Defaults........................................................................................................................................... 53
Maintenance ................................................................................................................................................................. 53
Visible Home Screen Icons.......................................................................................................................................56
About this Printer.........................................................................................................................................................56
Print....................................................................................................................................................................... 57
Layout............................................................................................................................................................................. 57
Finishing.........................................................................................................................................................................58
Setup...............................................................................................................................................................................59
Quality ............................................................................................................................................................................60
Contents 4
Job Accounting............................................................................................................................................................62
XPS..................................................................................................................................................................................63
PDF..................................................................................................................................................................................63
PostScript....................................................................................................................................................................... 63
PCL..................................................................................................................................................................................64
HTML ..............................................................................................................................................................................66
Image..............................................................................................................................................................................66
Paper.....................................................................................................................................................................67
Tray Configuration....................................................................................................................................................... 67
Media Configuration................................................................................................................................................... 67
Bin Configuration......................................................................................................................................................... 68
USB Drive............................................................................................................................................................69
Flash Drive Print...........................................................................................................................................................69
Network/Ports......................................................................................................................................................71
Network Overview ........................................................................................................................................................71
Wireless.......................................................................................................................................................................... 72
Ethernet.......................................................................................................................................................................... 75
TCP/IP............................................................................................................................................................................. 76
SNMP...............................................................................................................................................................................77
IPSec............................................................................................................................................................................... 78
802.1x.............................................................................................................................................................................. 79
LPD Configuration.......................................................................................................................................................80
HTTP/FTP Settings......................................................................................................................................................80
USB .................................................................................................................................................................................. 81
Restrict external network access ............................................................................................................................ 82
Google Cloud Print......................................................................................................................................................82
Wi‑Fi Direct....................................................................................................................................................................82
Security................................................................................................................................................................ 83
Login Methods ............................................................................................................................................................. 83
Schedule USB Devices.............................................................................................................................................. 84
Security Audit Log.......................................................................................................................................................85
Login Restrictions ........................................................................................................................................................ 87
Confidential Print Setup............................................................................................................................................. 87
Disk Encryption............................................................................................................................................................ 88
Erase Temporary Data Files......................................................................................................................................89
Solutions LDAP Settings............................................................................................................................................89
Miscellaneous...............................................................................................................................................................89
Reports.................................................................................................................................................................90
Menu Settings Page....................................................................................................................................................90
Device.............................................................................................................................................................................90
Print .................................................................................................................................................................................90
Network..........................................................................................................................................................................90
Help........................................................................................................................................................................91
Contents 5
Troubleshooting..................................................................................................................................................91
Troubleshooting............................................................................................................................................................ 91
Securing the printer................................................................................... 92
Locating the security slot................................................................................................................................ 92
Erasing printer memory................................................................................................................................... 92
Erasing printer hard disk memory.................................................................................................................92
Encrypting the printer hard disk....................................................................................................................93
Restoring factory default settings................................................................................................................. 93
Statement of Volatility...................................................................................................................................... 93
Maintaining the printer.............................................................................. 95
Networking..........................................................................................................................................................95
Setting up serial printing (Windows only)....................................................................................................98
Cleaning printer parts...................................................................................................................................... 98
Ordering parts and supplies.........................................................................................................................102
Replacing parts and supplies....................................................................................................................... 105
Moving the printer............................................................................................................................................127
Saving energy and paper.............................................................................................................................. 128
Recycling............................................................................................................................................................129
Clearing jams.............................................................................................130
Avoiding jams................................................................................................................................................... 130
Identifying jam locations................................................................................................................................. 131
Paper jam in the multipurpose feeder........................................................................................................132
Paper jam in door C.........................................................................................................................................132
Paper jam in door D.........................................................................................................................................136
Paper jam in the 3000‑sheet tray................................................................................................................137
Paper jam in the booklet finisher.................................................................................................................138
Paper jam in the staple finisher....................................................................................................................142
Staple jam in the staple finisher...................................................................................................................144
Staple jam in the staple, hole punch finisher............................................................................................146
Staple jam in the booklet finisher................................................................................................................ 148
Troubleshooting........................................................................................150
Network connection problems.....................................................................................................................150
Hardware options problems......................................................................................................................... 152
Issues with supplies........................................................................................................................................ 153
Contents 6
Paper feed problems...................................................................................................................................... 154
Printing problems.............................................................................................................................................157
Color quality problems....................................................................................................................................181
Contacting customer support.......................................................................................................................184
Upgrading and migrating.........................................................................185
Hardware........................................................................................................................................................... 185
Software............................................................................................................................................................228
Firmware........................................................................................................................................................... 229
Notices.......................................................................................................230
Index.......................................................................................................... 240
Safety information 7
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
Safety information 8
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
www.lexmark.com/multifunctionprinters.
Safety information 9
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This equipment is not suitable for use in locations where children are likely to be present.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Learning about the printer 10
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
See the setup documentation that came with the
printer or go to
http://support.lexmark.com.
• Installing the printer software
More setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the
printer
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
firmware
or go to
• Troubleshooting and solving problems
Information on setting up and configuring the accessibility
features of your printer
Help using the printer software Help for Microsoft Windows or Macintosh operating
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
systems—Open a printer software program or
application, and then click Help.
?
Click
Notes:
to view context‑sensitive information.
• Help is automatically installed with the printer
software.
• Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
Learning about the printer 11
What are you looking for? Find it here
Go to
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
• Place and date of purchase
• Machine type and serial number
• Safety information
• Regulatory information
• Warranty information
• Environmental information
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Selecting a location for the printer
• Leave enough room to open trays, covers, and doors and to install hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust
– Away from stray staples and paper clips
Learning about the printer 12
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight and humidity extremes
• Observe the recommended temperatures and avoid fluctuations.
Ambient temperature 10 to 30°C (50 to 86°F)
Storage temperature -10 to 40°C (14 to 104°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 15 0 mm (5 . 9 i n.)
2 Rear 120 mm (4.8 in.)
3 Right side 400 mm (15.7 in.)
4 Front 444.5 mm (17.5 in.)
5 Left side 120 mm (4.8 in.)
Printer configurations
Note: Make sure to configure the printer on a flat, sturdy, and stable surface.
Learning about the printer 13
Basic model
1 Control panel
2 Multipurpose feeder
3 Standard 2 x 500-sheet tray
4 Standard bin
Configured model
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
Learning about the printer 14
1 Staple finisher
Notes:
• This option is not supported if another finisher is installed.
• This option is supported only in some printer models.
2 Optional 3000‑sheet tray
Note: This option is supported only if another optional tray is installed.
3 Optional 2 x 500‑sheet tray
4 Optional 2500‑sheet tray
5 Finisher
• Staple, hole punch finisher
• Booklet finisher
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
or electrical shock, connect the power cord to
fire
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Learning about the printer 15
Use the To
1 USB ports Attach a keyboard or any compatible option.
2 Power cord socket Connect the printer to a properly grounded electrical outlet.
3 Ethernet port Connect the printer to an Ethernet network.
4 USB printer port Connect the printer to a computer.
Using the control panel
Learning about the printer 16
Use the To
1 Display
2 Home button Go to the home screen.
3 Keypad Enter numbers or symbols in an input field.
4 Power button
5 Stop or Cancel button Stop the current job.
6 Indicator light Check the status of the printer.
7 Volume buttons Adjust the volume of the headset or speaker.
8 Headset or speaker port Attach a headset or speaker.
9 Backspace button Move the cursor backward and delete a character in an input field.
• View the printer messages and supply status.
• Set up and operate the printer.
• Turn on or turn o the printer.
Note: To t ur n o the printer, press and hold the power button for
seconds.
• Set the printer to Sleep or Hibernate mode.
• Wake the printer from Sleep or Hibernate mode.
Understanding the status of the power button and
five
indicator light
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Learning about the printer 17
To uc h To
1 Status/Supplies
• Show a warning or error message whenever the printer requires intervention to
continue processing.
• View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
2 Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
3 Change Language Change the language on the display.
4 Settings Access the printer menus.
5 Eco‑Settings Manage energy consumption, noise, toner, and paper usage settings.
6 Held Jobs Show the print jobs that are held in the printer memory.
7 USB Drive Print photos and documents from a flash drive.
8 Address Book Manage a contact list that other applications on the printer can access.
Printing the Menu Settings Page
From the home screen, touch Settings > Reports > Menu Settings Page.
Setting up and using the home screen applications 18
Setting up and using the home screen applications
Customizing the home screen
1 From the control panel, touch Settings > Device > Visible Home Screen Icons.
2 Select the icons that you want to appear on the home screen.
3 Apply the changes.
Using Display Customization
Before using the application, make sure to do the following:
• From the Embedded Web Server, click Apps > Display Customization >
• Enable and configure the screen saver, slideshow, and wallpaper settings.
Configure
.
Managing screen saver and slide show images
1 From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Notes:
• You can add up to 10 images.
• When enabled, the status icons appear on the screen saver only when there are errors, warnings, or
cloud‑based
2 Apply the changes.
notifications.
Changing the wallpaper image
1 From the home screen, touch Change Wallpaper.
2 Select an image to use.
3 Apply the changes.
Running a slide show from a flash drive
1 Insert a flash drive into the USB port.
2 From the home screen, touch Slideshow.
Images appear in alphabetical order.
Note: You c an re m ov e t h e
printer. If the slide show stops, then insert the
drive after the slide show starts, but the images are not stored in the
flash
drive again to view the images.
flash
Setting up and using the home screen applications 19
Configuring Eco‑Settings
1 From the home screen, touch Eco‑Settings.
2 Configure Eco‑Mode or Schedule Power Modes.
3 Apply the changes.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmarks > Add Bookmark, and then type a bookmark name.
3 Select an Address protocol type, and then do one of the following:
• For HTTP and HTTPS, type the URL that you want to bookmark.
• For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
• For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
• For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
• If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following
Other
4 Click Save.
types such as DOCX and XLXS are supported in some printer models.
file
types: PDF, JPEG, TIFF, and HTML-based web pages.
file
Creating folders
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications 20
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3 Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see
on page 19.
“Creating bookmarks”
Managing contacts
Adding contacts
1 Open a web browser, and then type the printer IP address in the address
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4 If necessary, specify a login method to allow application access.
5 Apply the changes.
field.
Adding groups
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4 Apply the changes.
Editing contacts or groups
1 Open a web browser, and then type the printer IP address in the address field.
Setting up and using the home screen applications 21
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
• From the Contacts section, click a contact name, and then edit the information.
• From the Contact Groups section, click a group name, and then edit the information.
4 Apply the changes.
Deleting contacts or groups
1 Open a web browser, and then type the printer IP address in the address
Notes:
field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Address Book.
3 Do either of the following:
• From the Contacts section, select a contact that you want to delete.
• From the Contact Groups section, select a group name that you want to delete.
Setting up and using the accessibility features 22
Setting up and using the accessibility features
Enabling Magnification mode
1 From the control panel, press and hold the 5 key until you hear a voice message.
2 Select
3 Select OK.
For more information on navigating a magnified screen, see
page 23.
Magnification
mode.
“Navigating the screen using gestures” on
Activating Voice Guidance
From the control panel
1 Press and hold the 5 key until you hear a voice message.
2 Select OK.
From the keyboard
1 Press and hold the 5 key until you hear a voice message.
2 Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
• Voice Guidance is also activated when you insert headphones into the headphone jack.
• To adjust the volume, use the volume buttons at the bottom part of the control panel.
Adjusting the Voice Guidance speech rate
1 From the home screen, select Settings > Device > Accessibility > Speech Rate.
2 Select the speech rate.
Adjusting the default internal speaker volume
1 From the control panel, navigate to:
Settings > Device > Preferences > Audio Feedback
2 Adjust the volume.
Notes:
• If Quiet Mode is enabled, then audible alerts are turned o. This setting also slows the printer
performance.
Setting up and using the accessibility features 23
• The volume resets to the default value after the session is logged out or when the printer wakes from
Sleep or Hibernate mode.
Adjusting the default headphone volume
1 From the control panel, navigate to:
Settings > Device > Accessibility
2 Adjust the headphone volume.
Note: The volume resets to the default value after the session is logged out or when the printer wakes
from Sleep or Hibernate mode.
Enabling spoken passwords or personal identification
numbers
1 From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.
2 Enable the setting.
Navigating the screen using gestures
Notes:
• The gestures are applicable only when Voice Guidance is activated.
• Enable Magnification to use the zoom and pan gestures.
• Use a physical keyboard to type characters and adjust certain settings.
Gesture Function
Double‑tap Select an option or item on the screen.
Triple‑tap Zoom in or zoom out text and images.
Swipe right or swipe down Move to the next item on the screen.
Swipe left or swipe up Move to the previous item on the screen.
Pan Access parts of the zoomed image that are beyond the limits of the screen.
Note: This gesture requires the use of two fingers to drag across a zoomed
image.
Swipe up then left Exit an application and return to the home screen.
Swipe down then left
Swipe up then down Repeat a spoken prompt.
• Cancel a job.
• Go back to the previous setting.
• Exit the screen that appears without changing any setting or value.
Setting up and using the accessibility features 24
Using the keyboard on the display
Do one or more of the following:
• Drag a
• Lift the
• Select Backspace to delete characters.
• To hear the content in the input field, select Tab , and then select Shift + Tab.
over the key to announce the character.
finger
to enter or type the character in the
finger
field.
Loading paper and specialty media 25
Loading paper and specialty media
Setting the size and type of the specialty media
The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes,
do the following:
1 From the home screen, navigate to:
Settings > Paper > Tray C o n figuration > Paper Size/Type > select a paper source
2 Set the size and type of the specialty media.
Configuring Universal paper settings
1 From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2 Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
Note: Do not remove trays while the printer is busy.
Loading paper and specialty media 26
2 Adjust the guides to match the size of the paper that you are loading.
3 Flex, fan, and align the paper edges before loading.
4 Load the paper.
• When using letterhead, do either of the following:
Loading paper and specialty media 27
Without an optional finisher With an optional finisher
One‑sided printing One‑sided printing
Two‑sided printing Two‑sided printing
One‑sided printing One‑sided printing
Two‑sided printing Two‑sided printing
• Load pre‑punched paper with the holes toward the front or left side of the tray.
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is below the maximum paper
indicator.
fill
5 Insert the tray.
If loading a paper type other than plain, from the control panel, set the paper size and paper type to match
the paper loaded.
Loading paper and specialty media 28
Loading the 2500‑sheet tray
The 2500‑sheet tray supports only one paper size, either A4 or letter. To check the supported paper size,
pull out the tray and then locate the size indicator on the bottom of the tray.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Pull out the tray.
Notes:
• To avoid paper jams, do not remove trays while the printer is busy.
• To avoid errors, make sure that the transfer guide is always at the left side of the tray.
2 Flex, fan, and align the paper edges before loading.
Loading paper and specialty media 29
3 Load the paper stack on the right side, and then load the paper stack on the left side.
• Make sure that the stack height is below the maximum paper fill indicator on each side of the tray.
• Load letterhead faceup for one‑sided printing.
• Load letterhead facedown for two‑sided printing.
Loading paper and specialty media 30
• Make sure that the paper stacks do not cross the divider. Push each paper stack against the sides of the
tray.
4 Insert the tray.
5 From the control panel, navigate to: Settings > Device > Maintenance > Configuration Menu > Tray
Configuration
> Size Sensing.
6 Select the tray and paper size.
Loading the 3000‑sheet tray
The 3000‑sheet tray supports only one paper size, either A4 or letter.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Open door F, and then lift the feed roller.
Warning—Potential Damage: To avoid damage and poor performance, do not touch the feed rollers.
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