Lexmark CS820de User Guide

CS820, CS827

User's Guide

October 2017 www.lexmark.com

Machine type(s):

5063

Model(s):

530, 571

Contents 2

Safety information........................................................................................ 5

Conventions.......................................................................................................................................................... 5

Product statements.............................................................................................................................................5

Learning about the printer...........................................................................8

Finding information about the printer.............................................................................................................8

Selecting a location for the printer..................................................................................................................9

Printer conﬁgurations........................................................................................................................................10

Attaching cables..................................................................................................................................................11

Using the control panel.................................................................................................................................... 12

Understanding the status of the power button and indicator light.......................................................13

Using the home screen.....................................................................................................................................13

Menu map.............................................................................................................................................................15

Printing a menu settings page........................................................................................................................16

Setting up and using the home screen applications.............................. 17

Customizing the home screen........................................................................................................................ 17

Using Display Customization...........................................................................................................................17

Setting up Forms and Favorites......................................................................................................................17

Conﬁguring Eco‑Settings................................................................................................................................. 18

Managing contacts.............................................................................................................................................18

Setting up and using the accessibility features..................................... 20

Enabling Magniﬁcation mode........................................................................................................................ 20

Activating Voice Guidance............................................................................................................................. 20

Adjusting the Voice Guidance speech rate................................................................................................20

Enabling spoken passwords or personal identiﬁcation numbers........................................................20

Navigating the screen using gestures..........................................................................................................21

Using the keyboard on the display................................................................................................................21

Loading paper and specialty media.........................................................22

Setting the size and type of the specialty media......................................................................................22

Conﬁguring Universal paper settings.......................................................................................................... 22

Loading trays......................................................................................................................................................22

Loading the multipurpose feeder..................................................................................................................24

Contents 3

Linking trays........................................................................................................................................................25

Printing.........................................................................................................26

Printing from a computer.................................................................................................................................26

Printing forms..................................................................................................................................................... 26

Printing from a mobile device........................................................................................................................26

Printing from a ﬂash drive................................................................................................................................27

Supported ﬂash drives and ﬁle types.......................................................................................................... 28

Conﬁguring conﬁdential jobs.........................................................................................................................29

Printing held jobs...............................................................................................................................................29

Printing a font sample list................................................................................................................................30

Canceling a print job........................................................................................................................................ 30

Securing the printer.................................................................................... 31

Locating the security slot..................................................................................................................................31

Erasing printer memory.....................................................................................................................................31

Erasing printer hard disk memory..................................................................................................................31

Conﬁguring printer hard disk encryption....................................................................................................32

Restoring factory default settings................................................................................................................. 32

Statement of Volatility...................................................................................................................................... 32

Maintaining the printer.............................................................................. 34

Adjusting the speaker volume.......................................................................................................................34

Networking..........................................................................................................................................................34

Setting up serial printing (Windows only)....................................................................................................36

Cleaning the printer..........................................................................................................................................36

Ordering parts and supplies...........................................................................................................................37

Replacing parts and supplies.........................................................................................................................40

Storing supplies................................................................................................................................................. 64

Moving the printer.............................................................................................................................................64

Saving energy and paper................................................................................................................................65

Recycling............................................................................................................................................................. 66

Clearing jams.............................................................................................. 68

Avoiding jams.....................................................................................................................................................68

Identifying jam locations..................................................................................................................................69

Paper jam in trays..............................................................................................................................................70

Contents 4

Paper jam in the multipurpose feeder...........................................................................................................71

Paper jam in the standard bin........................................................................................................................ 72

Paper jam in door B...........................................................................................................................................73

Paper jam in the ﬁnisher bin........................................................................................................................... 77

Staple jam in door G......................................................................................................................................... 78

Troubleshooting...........................................................................................81

Network connection problems....................................................................................................................... 81

Hardware options problems...........................................................................................................................83

Issues with supplies..........................................................................................................................................85

Paper feed problems........................................................................................................................................ 87

Printing problems...............................................................................................................................................91

Color quality problems.................................................................................................................................... 113

Contacting customer support........................................................................................................................116

Upgrading and migrating..........................................................................117

Hardware.............................................................................................................................................................117

Software............................................................................................................................................................. 129

Firmware............................................................................................................................................................ 130

Notices........................................................................................................132

Index........................................................................................................... 135

Safety information 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—ROTATING FAN BLADES: Indicates a risk of laceration from moving fan blades.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

Safety information 6

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in

ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

www.lexmark.com/multifunctionprinters.

Safety information 7

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

CAUTION—ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn o the printer and unplug the power cord from the electrical outlet before accessing areas marked with this symbol.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for this product.

SAVE THESE INSTRUCTIONS.

Learning about the printer 8

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

See the setup documentation that came with the printer or go to

http://support.lexmark.com.

• Installing the printer software

More setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

Information Center—Go to

http://infoserve.lexmark.com.

Help Menu Pages—Access the guides on the printer

http://support.lexmark.com.

Touch Screen Guide—Go to

http://support.lexmark.com.

Product videos—Go to

http://infoserve.lexmark.com/idv/.

ﬁrmware

or go to

• Troubleshooting and solving problems

Information on setting up and conﬁguring the accessibility features of your printer

Help using the printer software Help for Microsoft® Windows® or Macintosh

Lexmark Accessibility Guide—Go to

http://support.lexmark.com.

operating systems—Open a printer software program or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• Depending on the operating system, the

printer software is located in the printer program folder or on the desktop.

Learning about the printer 9

What are you looking for? Find it here

Go to

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate support site.

Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.

Have the following information ready when you contact customer support:

• Place and date of purchase

• Machine type and serial number

• Safety information

• Regulatory information

• Warranty information

• Environmental information

Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the documentation that came with the printer or go to

http://support.lexmark.com.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install hardware options.

• Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

• Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a

sturdy, and stable surface.

ﬂat,

Learning about the printer 10

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airﬂow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid

Ambient temperature 10 to 32.2°C (50 to 90°F)

Storage temperature -40 to 43.3°C (-40 to 110°F)

ﬂuctuations:

• Allow the following recommended amount of space around the printer for proper ventilation:

1 Top 305 m m (12 in. )

2 Right side 152 mm (6 in.)

3 Front 381 mm (15 in.)

4 Left side 457 mm (18 in.)

5 Rear 203 mm (8 in.)

Printer conﬁgurations

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

You can conﬁgure your printer by adding an optional 2200‑sheet tray or a combination of up to three optional 550‑sheet trays or envelope trays.

www.lexmark.com/multifunctionprinters.

Learning about the printer 11

1 Control panel

2 Staple ﬁnisher

3 Standard bin

4 Standard 550‑sheet tray

5 Optional 550‑sheet trays or envelope trays

6 Optional 2200‑sheet tray

7 Multipurpose feeder

Attaching cables

CAUTION—POTENTIAL INJURY: To avoid the risk of

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

or electrical shock, connect the power cord to

ﬁre

or electrical shock, use only the power cord

ﬁre

Learning about the printer 12

Use the To

1 USB printer port Connect the printer to a computer.

2 Ethernet port Connect the printer to an Ethernet network.

3 USB ports Attach a keyboard or any compatible options.

4 Power cord socket Connect the printer to a properly grounded electrical outlet.

Using the control panel

Use the To

1 Display

• View the printer messages and supply status.

• Set up and operate the printer.

Learning about the printer 13

Use the To

2 Home button Go to the home screen.

3 Keypad Enter numbers or symbols in an input ﬁeld.

4 Power button

5 Stop or Cancel button Stop the current job.

6 Indicator light Check the status of the printer.

7 Volume buttons Adjust the volume of the headset or speaker.

8 Headset or speaker port Attach a headset or speaker.

9 Backspace button Move the cursor backward and delete a character in an input ﬁeld.

• Turn on or turn o the printer.

Note: To tu r n o the printer, press and hold the power button for seconds.

• Set the printer to Sleep or Hibernate mode.

• Wake the printer from Sleep or Hibernate mode.

Understanding the status of the power button and indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

ﬁve

Red The printer requires user intervention.

Power button light Printer status

O The printer is o, ready, or processing data.

Solid amber The printer is in sleep mode.

Blinking amber The printer is in hibernate mode.

Using the home screen

When the printer is turned on, the display shows the home screen. Use the home screen buttons and icons to initiate an action.

Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.

Learning about the printer 14

To uc h To

1 Status/Supplies

• Show a printer warning or error message whenever the printer requires intervention

to continue processing.

• View more information on the printer warning or message, and on how to clear it.

Note: You can also access this setting by touching the top section of the home screen.

2 Job Queue Show all the current print jobs.

Note: You can also access this setting by touching the top section of the home

screen.

3 Change Language Change the language on the printer display.

4 Settings Access the printer menus.

5 USB Drive View, select, or print photos and documents from a ﬂash drive.

6 Held Jobs Show all the current held print jobs.

These settings may also appear on the home screen

To uc h To

Bookmarks Access bookmarks.

App Proﬁles Access application proﬁles.

Lock Device Prevent users from accessing any printer functions from the home screen.

Learning about the printer 15

Menu map

Device

• Preferences

• Remote Operator Panel

• Notiﬁcations

• Power Management

• Information Sent to Lexmark

• Layout

• Finishing

• Setup

• Quality

• Job Accounting

• XPS

Paper

• Tra y Conﬁgura t ion

• Media

Conﬁguration

Network/Ports

• Accessibility

• Restore Factory Defaults

• Maintenance

• Visible Home Screen Icons

• About This Printer

• PDF

• PostScript

• PCL

• HTML

• Image

• PPDS

• Bin Conﬁguration

• Network Overview

• Wireless

• AirPrint

• Ethernet

• TCP/IP

• IPv6

• SNMP

• IPSec

USB Drive

Flash Drive Print

Security

• Login Methods

• Schedule USB Devices

• Security Audit Log

• Login Restrictions

• Conﬁdential Print Setup

• LPD Conﬁguration

• HTTP/FTP Settings

• ThinPrint

• USB

• Parallel [x]

• Serial

• Google Cloud Print

• Wi-Fi Direct

• Disk Encryption

• Erase Temporary Data Files

• Solutions LDAP Settings

• Miscellaneous

Learning about the printer 16

Option Card Menu

Note: This setting appears only when an optional card is installed.

Reports

• Menu Settings Page

• Device

• Print

• Shortcuts

• Network

Help

• Print All Guides

• Color Quality Guide

• Connection Guide

• Information Guide

• Media Guide

• Moving Guide

• Print Quality Guide

• Supplies Guide

Troubleshooting

• Basic Print Quality Samples • Advanced Print Quality Samples

Printing a menu settings page

From the home screen, touch Settings > Reports > Menu Settings Page.

Setting up and using the home screen applications 17

Setting up and using the home screen applications

Customizing the home screen

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Device > Visible Home Screen Icons.

3 Select the icons that you want to appear on the home screen.

4 Apply the changes.

Using Display Customization

Changing the wallpaper

1 From the home screen, touch Change Wallpaper.

2 Select an image to use.

3 Apply the changes.

Creating a slide show

Before you begin, make sure to conﬁgure the slide show settings. For more information, see the documentation that came with the solution.

1 Insert a

2 From the home screen, touch Slideshow.

Note: Images appear in alphabetical order.

drive into the USB port.

ﬂash

Setting up Forms and Favorites

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Apps > Forms and Favorites > Conﬁgure.

3 Click Add, and then customize the settings.

Setting up and using the home screen applications 18

Notes:

• To make sure that the location settings of the bookmark are correct, type the IP address of the host

computer where the bookmark is located.

• Make sure that the printer has access rights to the folder where the bookmark is located.

4 Apply the changes.

Conﬁguring Eco‑Settings

1 From the home screen, touch Eco‑Settings.

2 Conﬁgure the Eco‑Mode settings or schedule a power-saving mode.

3 Apply the changes.

Managing contacts

Adding contacts

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Address Book.

3 From the Contacts section, add a contact.

Note: You can assign the contact to one or more groups.

4 If necessary, specify a login method to allow application access.

5 Apply the changes.

Adding groups

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Address Book.

3 From the Contact Groups section, add a group name.

Note: You can assign one or more contacts to the group.

4 Apply the changes.

Setting up and using the home screen applications 19

Editing contacts or groups

1 Open a web browser, and then type the printer IP address in the address

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Address Book.

3 Do either of the following:

• From the Contacts section, click a contact name, and then edit the information.

• From the Contact Groups section, click a group name, and then edit the information.

4 Apply the changes.

ﬁeld.

Deleting contacts or groups

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Address Book.

3 Do either of the following:

• From the Contacts section, select a contact that you want to delete.

• From the Contact Groups section, select a group name that you want to delete.

Setting up and using the accessibility features 20

Setting up and using the accessibility features

Enabling Magniﬁcation mode

1 From the control panel, press and hold the 5 key until you hear a voice message.

2 Select

3 Select OK.

For more information on navigating a magniﬁed screen, see

page 21.

Magniﬁcation

“Navigating the screen using gestures” on

Activating Voice Guidance

From the control panel

1 Press and hold the 5 key until you hear a voice message.

2 Select OK.

From the keyboard

1 Press and hold the 5 key until you hear a voice message.

2 Press Tab to navigate the focus cursor to the OK button, and then press Enter.

Notes:

• Voice Guidance is also activated when you insert headphones into the headphone jack.

• To adjust the volume, use the volume buttons at the bottom part of the control panel.

Adjusting the Voice Guidance speech rate

1 From the home screen, select Settings > Device > Accessibility > Speech Rate.

2 Select the speech rate.

Enabling spoken passwords or personal identiﬁcation numbers

1 From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.

2 Enable the setting.

Setting up and using the accessibility features 21

Navigating the screen using gestures

Notes:

• The gestures are applicable only when Voice Guidance is activated.

• A physical keyboard is required for typing characters and adjusting certain settings.

Gesture Function

Double‑tap Select an option or item on the screen.

Triple‑tap Zoom in or zoom out text and images.

Swipe right or swipe down Move to the next item on the screen.

Swipe left or swipe up Move to the previous item on the screen.

Pan Access parts of the zoomed image that are beyond the limits of the screen.

Note: This gesture requires the use of two image.

Swipe up then left Exit an application and return to the home screen.

ﬁngers

to drag across a zoomed

Swipe down then left

Swipe up then down Repeat a spoken prompt.

• Cancel a job.

• Go back to the previous setting.

• Exit the screen that appears without changing any setting or value.

Using the keyboard on the display

Do one or more of the following:

• Drag a

• Lift the

• Press Backspace to delete characters.

• To hear the content in the input ﬁeld, press Tab , and then press Shift + Tab.

over the key to announce the character.

ﬁnger

to enter or type the character in the

ﬁnger

ﬁeld.

Loading paper and specialty media 22

Loading paper and specialty media

Setting the size and type of the specialty media

The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following:

1 From the home screen, navigate to:

Settings > Paper > Tray Co nﬁgurat ion > Paper Size/Type > select a paper source

2 Set the size and type of the specialty media.

Conﬁguring Universal paper settings

1 From the home screen, touch Settings > Paper > Media Conﬁguration > Universal Setup.

2 Conﬁgure the settings.

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1 Pull out the tray.

Note: To avoid paper jams, do not remove trays while the printer is busy.

2 Adjust the guides to match the size of the paper that you are loading.

Note: Use the indicators on the bottom of the tray to position the guides.

Loading paper and specialty media 23

3 Flex, fan, and align the paper edges before loading.

4 Load the paper with the printable side faceup.

Note: Load envelopes only in the optional envelope tray.

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings,

or self‑stick adhesives in the optional envelope tray.

Notes:

• Load letterhead faceup with the header on the left side of the tray for one‑sided printing.

• Load letterhead facedown with the header on the right side of the tray for two‑sided printing.

• Load letterhead faceup with the header on the right side of the tray for one‑sided print jobs that

require ﬁnishing.

• Load letterhead facedown with the header on the left side of the tray for two‑sided print jobs that

require ﬁnishing.

• Load pre‑punched paper with the holes toward the front or left side of the tray.

• Load envelopes with the

envelopes with the ﬂap side down and against the left side of the tray.

side down and against the back side of the tray. Load European

ﬂap

• Do not slide paper into the tray.

• Make sure that the stack height is below the maximum paper ﬁll indicator. Overﬁlling may cause

paper jams.

Loading paper and specialty media 24

5 Insert the tray.

If loading a paper type other than plain, set the paper size and paper type in the Paper menu to match the paper loaded.

Loading the multipurpose feeder

1 Open the multipurpose feeder.

2 Adjust the guide to match the size of the paper you are loading.

3 Flex, fan, and align the paper edges before loading.

Loading paper and specialty media 25

4 Load the paper.

• Load paper, card stock, and transparencies with the printable side facedown and the top edge entering

the printer

ﬁrst.

• Load envelopes with the

envelopes with the ﬂap side up and entering the printer ﬁrst.

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.

side up and against the left side of the paper guide. Load European

ﬂap

5 From the control panel, set the paper size and type to match the paper loaded in the tray.

Linking trays

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper.

3 Match the paper size and type for the trays you are linking.

Note: To unlink trays, make sure that no trays have the same paper size or type.

4 Save the settings.

Note: You can also change the paper size and type settings from the printer control panel.

Warning—Potential Damage: The temperature of the fuser varies according to the speciﬁed paper type. To

avoid printing issues, match the paper type settings in the printer with the paper loaded in the tray.

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Printing

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this

label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Print the document.

Printing forms

1 From the home screen, navigate to:

Forms and Favorites > select form > Print

2 If necessary, conﬁgure the print settings.

3 Send the print job.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1 Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2 Select a printer.

3 Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print to any Google Cloud Print‑ready printer.

1 From the home screen of your mobile device, launch an enabled application.

2 Tap Print, and then select a printer.

3 Print the document.

Printing 27

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It allows you to print directly to any Mopria‑certiﬁed printer.

Note: Before printing, make sure that the Mopria Print Service is enabled.

1 From the home screen of your mobile device, launch a compatible application.

2 Tap Print, and then select a printer.

3 Print the document.

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer.

Notes:

• This application is supported only in some Apple devices.

• This application is supported only in some printer models.

1 From the home screen of your mobile device, launch a compatible application.

2 Select an item to print, and then tap the share icon.

3 Tap Print, and then select a printer.

4 Print the document.

Printing from a ﬂash drive

1 Insert a ﬂash drive into the USB port.

Notes:

• If you insert the

drive when an error message appears, then the printer ignores the

ﬂash

drive.

Printing 28

• If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears on the

display.

2 From the display, touch the document that you want to print.

If necessary, conﬁgure other print settings.

3 Send the print job.

To print another document, touch USB Drive.

Warning—Potential Damage: Do not touch the printer or the ﬂash drive in the area shown while actively

printing, reading, or writing from the memory device. Loss of data or a malfunction can occur.

Supported ﬂash drives and ﬁle types

Flash drives

• Lexar JumpDrive S70 (16GB and 32GB)

• SanDisk Cruzer (16GB and 32GB)

• PNY Attaché (16GB and 32GB)

Notes:

– The printer supports high‑speed USB ﬂash drives with full‑speed standard. – USB ﬂash drives must support the File Allocation Table (FAT) system.

File types

Documents:

• .doc or .docx

• .xls or .xlsx

• .ppt or .pptx

• .pdf

• .xps

Printing 29

Images:

• .dcx

• .gif

• .jpeg or .jpg

• .bmp

• .pcx

• .ti or .tif

• .png

Conﬁguring conﬁdential jobs

1 From the home screen, touch Settings > Security > Conﬁdential Print Setup.

2 Conﬁgure the settings.

Use To

Max Invalid PIN Limit the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name are deleted.

Conﬁdential Job Expiration

Repeat Job Expiration

Verify Job Expiration Set the amount of time before verify jobs are deleted from the printer memory.

Reserve Job Expiration

Set the amount of time before conﬁdential jobs are automatically deleted from the printer memory.

Note:

Conﬁdential

delete them manually.

Set the amount of time before repeat jobs are deleted from the printer memory.

Note: Repeat held jobs are stored so extra copies can be printed later.

Note: Verify jobs print one copy to check if it is satisfactory before printing the

remaining copies.

Set the amount of time before reserved jobs are deleted without being printed. Note: Reserve held jobs are automatically deleted after printing.

held jobs are stored in the printer until you log in and release or

Printing held jobs

1 From the document you are trying to print, open the Print dialog.

2 Select the printer, and then do the following:

• For Windows users, click Properties or Preferences, and then click Print and Hold.

• For Macintosh users, select Print and Hold.

3 Select the print job type.

4 If necessary, assign a user name.

5 Send the print job.

6 From the printer home screen, touch Held Jobs.

7 Send the print job.

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Printing a font sample list

1 From the home screen, touch Settings > Reports > Print > Print Fonts.

2 To u ch PCL Fonts or PostScript Fonts.

Canceling a print job

From the printer control panel

1 From the home screen, touch Job Queue.

Note: You can also access this setting by touching the top section of the home screen.

2 Select the job to cancel.

From the computer

1 Depending on the operating system, do either of the following:

• Open the printers folder, and then select your printer.

• From the System Preferences in the Apple menu, navigate to your printer.

2 Select the job to cancel.

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