Lexmark Color Jetprinter Z600, Z601, Z602, Z603, Z604 User Manual

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www.lexmark.com

January 2003

Z600 Series Color Jetprinter™

• Setup troubleshooting

A checklist to find solutions to common setup problems.

• Printer overview

Learn about the printer parts and the printer software.

• Printing ideas

How to print several projects on various types of paper.

• Maintenance

Caring for your cartridges and orderi ng supplies.

• General tr ou bleshooting

Error messages , print quality proble ms, paper jams , and much more.

User’s Guide for Mac OS 9

Edition: January 2003

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK

INTERNATIONAL, INC ., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility .

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense.

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

Color Jetprinter is a trademark of Lexmark International, Inc. Other trademarks are the property of their respective owners.

Contents

Chapter 1: Printer overview .......................................................... 5

Understanding the printer parts................. ..................................................... 5

Understanding the printer software...................................... .. ........................ 6

Chapter 2: Printing ideas............................................................. 12

Printing on pla in p a per .................................. ............................. .................. 12

Printing phot o s .......... ................ ............................. ............................ .......... 13

Printing on premium paper........................................................................... 15

Printing on both sides of the paper............................................................... 17

Printing card s ........................ ............................ ............................. .............. 19

Printing envelopes........................................................................................ 21

Printing color images in black and white............... .. ...................... .. ............. 23

Printing a booklet ......................................................................................... 24

Printing labels............................................................................................... 27

Printing handouts ........................................................................................ 29

Printing iron-on transfers.............................................................................. 32

Printing transparencies............ ............................ ............................. ............ 34

Printing your document in reverse order ...................................................... 36

Printing a banner....................................... ................................................... 37

Printing a poster........................................................................................... 39

Printing on cu st o m si ze p ap e r. .. ....................................................... ............ 42

Chapter 3: Maintenance............................................................... 44

Replacing the print cartridges... .................................................................... 44

Specify cartridge settings in the printer software.......................................... 47

Aligning the p rin t ca rt ridges......... ............................. .................................... 47

Improving print quality.................................................................................. 48

Contents

Preserving the print cartridges ..................................................................... 49

Ordering supplies............................................. ................ ............................ 50

Chapter 4: Setup troubleshooting.............................................. 51

Troubleshooting checklist............................................................................. 51

When I insert the printer software CD, nothing happens.... ...................... .... 52

Solving printer software installation problems.............................................. 52

Chapter 5: General troubleshooting........................................... 55

Solving network printing problems, if the printer is connected to

a network adapter............ .. ........................................................................... 55

Understanding error messages and flashing lights........................... ........... 56

Resolving unsuccessful or slow printing....................................................... 57

Recovering when your computer stops responding............................ ......... 59

Clearing paper misfeeds or jams......... ...................... .. ...................... .. ......... 60

Solving print quality problems ...................................................................... 61

Solving specialty media problems................................................................ 64

Notices........................................................................................... 66

Glossary......................................................................................... 68

Index............................................................................................... 72

Printer overview

Printer overvie w

Understanding the printer parts

Paper support

Front cover

Paper exit tr ay

Button

Pap er guide

USB cable connector

Power supply connector

Understanding the printer software

Your printer integrates with t he P age Setup dialog bo x and Print dialog bo x that come with Mac OS 9. The CD that comes with your printer also includes the Control Panel.

To customize the settings for your document, refer to the “Page Setup dialog box” on page 7 and the “Print dialog box ” on page 8. For more inf o rmation on which sett ings to sel ect f o r yo ur document, see “Printing ideas” on page 12. When you install the printer software, the Page Setup and Print dialog boxes are set to these default settings:

Use this: When you want to:

Button • Turn the printer on or off.

• Eject paper from the printer.

• Cancel print jobs.

• Check the printer status. For more information, see “Understanding error messages and flashing lights” on page 56.

Front cover • Install or change print cartridges.

• Clear a paper jam.

Paper exit tray Stack paper after printing. Paper guide Make sure paper feeds correctly into the printer. Paper support Keep paper straight in the printer. Power supply connector Connect the power supply to the printer. USB cable connector Connect the printer to the computer with a USB cable.

Print Quality: Normal Paper Type: Plain Paper Size: A4 or Letter Orientation: Portrait

Understanding the printer software

Page Setup dialog box

While the document you want to print is open, use the Page Setup dialog box to select set tings such as paper size. To customize the settings in the Page Setup dialog box:

1 From the software program, choose File Pag e Setup.

2 Change the settings as needed.

Note: For more information about these settings, click Help.

3 Click OK to apply the settings and close the Page Setup dialog box.

From the pop-up menu in the upper left corner, choose:

Make selections from:

When you want to:

General Paper Size Choose a paper size or create a custom paper size.

Scaling Change the scaling value of your document. Valid values are

between 25% and 400%.

Orientation Choose between portrait and landscape.

Watermark Watermark Choose a watermark design.

Density Adjust from light to heavy watermark imprint. Scaling Resize your watermark des ig n.

Your current software program Select program-specific options for printing. The program

name and the options available vary according to the program used.

Understanding the printer software

Print dialog box

While your document is open, you can use the Print dialog box to select settings that affect the appearance of your document. To customize the settings in the Print dialog box:

1 From the software program, choose File Print.

2 Change the settings as needed.

From the pop-up menu in the upper left corner, choose:

Select: When you want to:

General Copies Specify the number of copies to print (from 1 to 999).

Collated Sort multiple copy jobs. Pages Print all of the pages in a document or print a range of pages. Wait for

pages to dry

Add more time between pages as they exit the printer. Select this option when you want to keep documents from smearing.

Paper Type/ Quality

Paper Type Choose Plain (default), Coated, Transparency, Iron-On Transfer, or Glossy/

Photo Paper.

Print Quality Click Quick Print, Normal, Better, or Best.

Normal print quality is recommended for most documents. Higher print quality settings result in better quality documents, but take longer to print.

Understanding the printer software

Note: If you want more information about the settings in the Print dialog box, click Help.

3 To save your settings for future print jobs, click Save Settings. 4 To change your settings back to the original factory settings, click Revert to Defaults. 5 Click Print to apply your settings and print your document.

Layout Booklet Print a booklet.

Poster Print a poster. Pages/

Sheet

• Print multiple pages on a single sheet of paper.

• Print your document with borders.

Print Last Page First

Print the pages in reverse order so the first page of your document is on top of the stack in the paper exit tray.

Print on Both Sides

• Print your document on both sides of the paper.

• Choose a binding edge (side flip or top flip).

Color ColorSync

Color Matching

• Choose your printer’s profile from a list of saved color profiles and settings obtained from ColorSync.

• Set the document intent. Choose from Automatic, Photographic, or Business Graphics.

Built-In Color Matching

Choose the appropriate type of color for your document.

Background Printing

Print in: Foreground

Print when you have limited system resources.

Print in: Background

Print most documents. Background printing is recommended for all jobs unless a problem occurs.

Print Time • Mark a print job Urgent.

• Set the Normal print time (default).

• Select an exact date and time for the document to print.

• Put a print job on hold.

Your current software program

Select program-specific options for printing. The program name and the options available vary according to the program used.

From the pop-up menu in the upper left corner, choose:

Select: When you want to:

Understanding the printer software

Control Panel

Use the Control Panel to monitor your printer and printer supplies. You can:

Using the Control Panel

1 From the Apple men u , choose Control Panels Z600 Series Control Panel.

• Install/change cartridges • Print a test page

• Align cartridges • Obtain information on ordering supplies

• Clean print nozzles • Obtain software version information

• Select a printer • Configure a network printer

Click: Select: When you want to:

Cartridges tab Install/Change

Cartridge

Specify cartridge settings in the printer software when installing or changing the cartridges. For more information, see “Remove the used cartridges” on page 44.

Align Cartridges Align the cartridges. For more information, see “Aligning the print

cartridges” on page 47.

Understanding the printer software

To learn more about what you can do with your printer, click ?.

3 Click the button in the upper left corner to close the Control Panel.

Cartridges tab Clean Print

Nozzles

Improve print quality by cleaning clogged print nozzles. For more

information, see “Clean the print cartridge nozzles.” on page 48. Print Test Page Verify if your printer is functioning properly. Order Supplies Order supplies, such as print cartridges, from the Lexmark Web site.

For more information, see “Ordering supplies” on page 50. Offers Access the Lexmark Web site for offers.

Note: United States and Canada only.

About tab Obtain printer software version information. Advanced menu Select Printer • Select a printer and make it the default printer.

• Find the IP address for the selected printer.

• Add a printer located on a remote subnet. You can add a single printer or search the subnet for all available printers.

• View a list of all USB, USB print sharing, and network printers.

Network Printer Configuration

• Configure an unconfigured network printer.

• View a list of network printers.

Click: Select: When you want to:

Printing ideas

Printing on plain paper

You can print up to 100 sheets of paper at a time, depending on the thickness of the paper.

Step 1: Load the paper

• Load the paper vertically against the right side of the paper support.

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left side of the pape r.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Printing photos

Step 2: Customize the print settings

If you are using A4 or letter siz e paper and you want to print with Normal print quality, you do not need to adjust the settings.

If you are using specialty media, follow the steps for your paper type.

Step 3: Print your document

1 From the software program, choose File Print. 2 Click Print.

Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages,

remove the first 50 sheets, and then continue printing.

Printing photos

You can load up to 50 sheets of photo or glossy paper or 100 sheets of coated paper, depending on the thickness of the paper. You may want to print your photos on plain paper before loading photo paper and changing your settings. This ensures that you do not waste photo paper perfecting the image you want to print.

To print on photo cards, see “Printing cards” on page 19.

Step 1: Load the photo paper

• For best results, use photo paper designed for inkjet printer s.

• I f your photo paper includes instructions, read them carefully.

• Load the paper against the right side of the paper support.

• Make sure your paper is not used or damaged.

• Make sure the glossy or coated side is facing you.

Printing photos

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left side of the pape r.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose U.S. Letter or A4. c From Orientation, cli ck the portrait or landscape icon. d Click OK.

2 Choose a paper type, print quality, and color setting:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Glossy/Photo Paper. d From Pr int Quality, click Better or Best.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

e From the pop-up menu in the upper left corner, choose Color. f Click Built-In Color Matching. g From the Document Color pop-up menu, choose Natural Color.

Printing on premium paper

Step 3: Print your photos

Click Print.

Note: To prevent smearing, remove each photo as it exits the printer, and then let it dry

before stac king. You can also s et ext ra time betwe en pages as they e xit the printer . For help, see the entry on “Wait for pages to dry” on page 8.

Printing on premium paper

You can load up to 100 pages of premium paper, depending on the thickness of the paper.

Step 1: Load the premium paper

• I f your paper includes instructions, read them car e fully.

• Load the paper vertically against the right side of the paper support.

• Make sure your paper is not used or damaged.

• Make sure the print side is facing you.

• Do not force the paper into the printer.

Printing on premium paper

• Squeeze and slide the paper guide to the left edge of the paper.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose the paper size for your document. To set a

custom paper size, see “Printing on custom size paper” on page 42.

c From Orientation, cli ck the portrait or landscape icon. d Click OK.

2 Choose a paper type and print quality:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Coated. d From Pr int Quality , select your pref erred print quality. Normal is the default.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

Step 3: Print your document

Click Print.

Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages,

remove the first 50 sheets, and then continue printing.

Printing on both sides of the paper

Conserve paper by printing on both sides. You can load up to 100 sheets of paper at a time, depending on the thickness of the paper. For the best print quality, use thick paper.

Step 1: Load the paper

• Load the paper vertically against the right side of the paper support.

• Make sure the print side is facing you.

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left edge of the paper.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Printing on both sides of the paper

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose the paper size for your document. To set a

custom paper size, see “Printing on custom size paper” on page 42.

c From Orientation, cli ck the portrait or landscape icon. d Click OK.

2 Choose a paper type, print quality, and layout:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Plain. d From Pr int Quality , select your pref erred print quality. Normal is the default.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

e From the pop-up menu in the upper left corner, choose Layout. f Click Print on Both Sides. g Click the icon for the binding edge (top flip or side flip) for your document.

If you select top f lip, the pages of your document turn like the pages of a legal pad. If you select side flip, the pages of your document turn like the pages of a magazine.

Printing cards

Step 3: Print your document

1 Click Print.

The odd-numbered pages print, and then your printer software prompts you to reload the paper.

2 Remove the stack of paper from the paper exit tray. 3 Load the stack of paper and reloading instruction page , with the printed si de fac ing a wa y from

you and the arrows pointing down into the paper support.

4 Click Continue.

The even-numbered pages print.

Note: The paper exit tray holds up to 50 sheets of paper. To print more than 50 pages,

remove the first 50 sheets, and then continue printing.

Printing cards

You can load up to 25 greeting cards, index cards, photo cards, or postcards into the paper support, depending on the thickness of the cards.

Step 1: Load the cards

• I f your cards include instructions, read them carefully.

Printing cards

• Load the cards vertically against the right side of the paper support.

• Make sure your cards are not used or damaged.

• Make sure the print side is facing you.

• Do not force the cards into the printer.

• Squeeze and slide the paper guide to the left edge of the cards.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose a card size. c From Orientation, cli ck the portrait or landscape icon. d Click OK.

Printing env el o pe s

2 Choose a paper type and print quality:

Plain for other types of cards.

d From Print Quality , click Better or Best for photo an d greet ing cards and Normal f or other

types of cards.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

Step 3: Print your cards

Click Print.

Note: You can remove each card as it exits the printer and let it dry befor e stacking, or

you can set extra time between pages as they exit the printer. For help, see the entry on “Wait for pages to dry” on page 8.

Printing envelopes

You can load up to 10 envelopes, depending on the thickness of the envelopes.

Step 1: Load the envelopes

• Load the envelopes vertically against the right side of the paper support.

Note: Do not use envelopes with holes, windows, deep embossing, metal clasps, string

ties, or metal folding bars.

• Make sure your envelopes are not used or damaged.

• Make sure the print side is facing you.

Printing env el o pe s

• Make sure the stamp location is in the upper left corner.

• Do not force the envelopes into the printer.

• Squeeze and slide the paper guide to the left edge of the envelopes.

Step 2: Customize the print settings

1 Choose an envelope size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose the appropriate envelope size . To use a

custom envel ope size, see “Printing on custom size paper” on page 42.

c From Orientation, make sure that you select the landscape icon.

Note: Many software programs are designed to override the envelope settings in the

Page Setup. Make sure that the landscape orientation is also selected in your software program.

d Click OK.

2 Choose a paper type and print quality:

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

Printing color images in black and white

Step 3: Print your envelopes

Click Print.

Note: The paper exit tray holds up to 10 envelopes. To print more than 10 envelopes,

remove the first 10 envelopes, and then continue printing.

Printing color images in black and white

You can print color images in black ink.

Note: This setting is only available i f ther e is a black print cartridge installed.

Step 1: Load the paper

• Load the paper vertically against the right side of the paper support.

• Make sure your paper is not used or damaged.

• Make sure the print side is facing you.

• Do not force the paper into the printer.

Printing a booklet

• Squeeze and slide the paper guide to the left edge of the paper.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Step 2: Customize the print settings

1 Choose a color setting.

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Color. c Click Built-In Color Matching. d From the Document Color pop-up menu, choose Black Only.

2 Continue customizing your document following the steps for your paper type.

Step 3: Print your document

Click Print.

Note: The paper exit tray holds up to 50 sheets of paper. T o print more than 50 sheet s of

paper , remove the first 50 sheets, and then continue printing.

Printing a booklet

You can print and bundle your document to make a booklet. You can load up to 100 sheets of paper in the paper support, depending on the thickness of the paper.

Printing a booklet

Step 1: Load the paper

• Load the paper vertically against the right side of the paper support.

• Make sure the print side is facing you.

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left edge of the paper.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From Paper Size pop-up menu, choose a paper size. To use a custom paper size, see

“Printing on custom size paper” on page 42.

c From Orientation, make sure that you select portrait orientation. d Click OK.

Printing a booklet

2 Choose a paper type, print quality, and layout:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From Print Quality, select your preferred print quality. Normal is the default.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

d From the pop-up menu in the upper left corner, choose Layout. e Click Booklet. f F r om the Booklet pop -up menu, choose the ap propriate n umber of sheets to b undle (2, 4,

8, 16, or 32).

Note: A bundle is the group of pages that are folded in half and stacked before binding.

When printing with thick paper, choose a smaller number of sheets to bundle for easier binding.

Step 3: Print your booklet

1 Click Print.

After the first half of your booklet prints, your printer sof tware prompts you to reload the paper.

2 Remove the stack from the paper exit tray. 3 Load the stack of paper and the reloading instruction page with the printed side facing a way

from you and the arrows pointing down into the paper support.

4 Click Continue.

Printing labels

Step 4: Build your booklet

After your document prints, stack and bind your booklet. To build your booklet:

1 Remove the fir st bundle from the paper exit tray, fold it in half, and then set it aside. 2 Remove the next bundle, fold it in half, and then stack it on top of the first bundle. 3 Continue to stack the bundles on top of each other until your booklet is complete.

4 Bind the bundles to complete your booklet.

Printing labels

You can load up to 25 sheets of labels, depending on the thickness of the sheets.

Step 1: Load the labels

• Use l abels designed for inkjet printers.

• If your labels include instructions, read them carefully.

• Load the labels vertically against the right side of the paper support.

• Make sure your labels are not used or damaged.

Printing labels

• Do not print within 1 mm (0.04 in.) of the edge of a label.

• Make sure there are no missing or curled labels.

• Make sure the print side is facing you.

• Do not force the label sheets into the printer.

• Squeeze and slide the paper guide to the left edge of the sheet of labels.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size menu, choose A4 or U.S. Letter. c From Orientation, make sure that you select portrait orientation. d Click OK.

2 Choose a paper type and print quality:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Plain. d From Pr int Quality, select your preferred print quality. Normal is the default.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

Printing handouts

Step 3: Print yo ur labels

Click Print.

Note: The paper exit tray holds up to 10 sheets of labels. To print more than 10 sheets,

remove the first 10 sheets, and then continue printing.

Printing handouts

You can conserve paper by printing han douts. Handouts are mult iple pages of a document printed on a sheet of paper. You can load up to 100 sheets of paper, depending on the thi ckness of the paper.

Step 1: Load the paper

• I f your paper includes instructions, read them car e fully.

• Load the paper vertically against the right side of the paper support.

• Make sure your paper is not used or damaged.

• Make sure the print side is facing you.

• Do not force the paper into the printer.

Printing handouts

• Squeeze and slide the paper guide to the left edge of the paper.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Step 2: Customize the print settings

You can print your handouts on one side or on both sides of the paper.

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose a paper size . To use a custom pap er siz e, see

“Printing on custom size paper” on page 42.

c From Orientation, cli ck the portrait or landscape icon. d Click OK.

2 Choose a layout:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Layout. c Click Pages/Sheet. d From the Pages/Sheet pop-up menu, choose the number of pages you want to print on

one sheet. The displayed graphic shows you how the printed page will look.

e If you want to print a border around each page, click Print Borders.

Printing handouts

3 If you are printing your handouts on one side of the paper, continue with “Step 3: Print your

handouts”. To print your handouts on both sides of the paper:

a Click Print on Both Sides. b Click the graphic for the binding edge (top flip or side flip).

If you select top flip, the pages of your handouts turn like the pages of a legal pad. If you select side flip, the pages of your handouts turn like the pages of a magazine .

c Continue with the next step to print your handouts.

Step 3: Print your handouts

1 Click Print.

If you formatted your handouts to print on one side of each page, you are finished. If you formatted your handouts to print on both sides of each page, continue with the next

step.

2 After the first half of your handouts prints, your printer software prompts you to reload the

paper. Load the paper and the reloading instruction page with the printed side facing away from you and the arrows pointing down into the paper support.

3 Click Continue.

Printing iron-on transfers

You can load up to 100 iron-on transfers, depending on their thickness. You may want to print your image on plain paper before printing it on an iron-on transfer. This ensures you do not waste iro n-on transfers perfecting the image you want to print. When the image prints to y our satisfaction, load the iron-on transfers.

Note: For best results, load iron-on tr ansfers one at a time.

Step 1: Load the iron-on transfers

• I f your iron-on transfers include instructions, read them carefully.

• Load the iron-on transfers vertically against the right side of the paper support.

• Make sure your iron-on transfers are not used or damaged.

• Make sure the print (blank) side is facing you.

• Do not force the iron-on transfers into the printer.

Printing iron-on transfers

• Squeeze and slide the paper guide to the left edge of the iron-on transfers.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Step 2: Customize the print settings

1 Choose a paper size:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose A4 or U.S. Letter. c Click OK.

2 Choose a paper type and print quality:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Iron-On Transfer.

Note: Choosing Iron-On T ransf er automatical ly mirrors the image y ou want to print. Make

sure you do not select an option from your software program that will mirror your image.

d From Pr int Quality, select your preferred print quality. Normal is the default.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

Step 3: Print your iron-on transfers

Click Print.

Note: T o prevent smudgi ng, remo v e each iron-on t rans f er as it e xits the printe r, and then

let it dry before stacking. You can also set extra time between pages as they exit the printer. For help, see the entry on “Wait for pages to dry” on page 8.

Printing transparencies

You can load up to 50 transparencies, dependi ng on the thickness of the transparencies.

Step 1: Load the transparencies

• Use t ransparencies designed for inkjet printers.

• I f the tr anspar encies have paper bac king sheet s , make sure you separate the paper fr om the

transparencies before you load them.

• If your transparencies include instructions, read them carefully.

• Load the transparencies vertically against the right side of the paper support.

• Make sure your transpar encies are not used or damaged.

• Make sure the rough (print) side of the transparencies is facing you. If the transparencies

have a removable strip, make sure each strip is facing away and down tow ard the printer.

• Do not force the transparencies into the printer.

• Squeeze and slide the paper guide to the left edge of the transparencies.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Printing transparencies

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose A4 or U.S. Letter. c From Orientation, cli ck the portrait or landscape icon. d Click OK.

2 Choose a paper type and print quality:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type menu, choose Transparency. d From Pr int Quality, select your preferred print quality. Normal is the default.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

Step 3: Print your transparencies

Click Print.

Note: T o pre vent smudging, remo ve eac h transparency as it e xits the printer , and t hen let

it dry before stacking. You can also set extra time between pages as the y exit the printer. For help, see the entry “Wait for pages to dry” on page 8. Transparencies may require up to 15 minut es to dry.

Printing your document in reverse order

Step 1: Load the paper

• Load the paper vertically against the right side of the paper support.

• Make sure the print side is facing you.

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left edge of the paper.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose the paper size for your document. c From Orientation, cli ck the portrait or landscape icon. d Click OK.

Printing a banner

2 Choose a layout for the document:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Layout. c Make sure that the Print Last Page First check box is selected.

3 Continue to customize your document based on your paper type.

Step 3: Print your document

Click Print.

Note: The paper exit tray holds up to 50 sheets of paper. If you want to print more than

50 sheets, remove the first 50 sheets, and then continue print ing.

Printing a banner

Note: Some software programs and some operating systems do not support banner

printing.

Step 1: Load the banner paper

Make sure your banner paper is not used or damaged.

1 Remove any paper from the paper support.

2 Tear off enough pages for the banner including one extra sheet, and then place them behind

the printer .

Printing a banner

3 Load the unattached leading edge of the first page into the printer with the right side against

the paper support.

Note: Forcing the paper too far into the printer may cause a paper jam. For help, see

“Printer has a paper jam” on page 61.

4 Squeeze and slide the paper guide to the left edge of the banner paper.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose Banner (A4) or Banner (Letter).

Note: If you do not choose the correct paper size, the banner paper may cause a paper

jam. For help, see “Printer has a paper jam” on page 61.

c From Orientation, cli ck the portrait or landscape icon. d Click OK.

Printing a poster

2 Choose a paper type, print quality, and layout:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Plain. d From Pr int Quality, select your preferred print quality. Normal is the default.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

e Choose Layout from the pop-up menu in the upper left corner. f Make sure that the Print Last Page First check box is not selected.

Step 3: Print your banner

1 Click Print. 2 When the banner is finished printing:

a Press and hold the button for about five seconds to feed any extra paper through the

printer.

b Tear the banner paper on the perf orated line.

Printing a poster

You can enlarge a single page image to print on m ulti ple pages and cr eat e a post er. Poster sizes ar e 2x2 (four pages), 3x3 (nine pages), and 4x4 (16 pages).

Depending on your softw are program, you ma y need to resize your poster text, choose a font type and style, and adjust the document layout before you print.

Printing a poster

Step 1: Load the paper

• Load the paper vertically against the right side of the paper support.

• Make sure your paper is not used or damaged.

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left edge of the paper.

Note: If you are using Letter size paper , adjusting the paper guide ma y not be necessary.

Step 2: Customize the print settings

1 Choose a paper size and orientation:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose a paper size.

Note: Make sure that Banner and Env elope are not sel ected as these are not comp atible

with Poster.

c From Orientation, cli ck the portrait or landscape icon.

Printing a poster

d Click OK.

2 Choose a paper type and print quality:

a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c From the Paper Type pop-up menu, choose Plain. d From Pr int Quality, select your preferred print quality. Normal is the default.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

3 Choose a layout:

a With the Print dialog box open, choose Layout from the pop-up menu in the upper left

corner.

b Click Poster. c Select a poster size. Valid values are 2x2 (four pages), 3x3 (nine pages), and

4x4 (16 pages).

Step 3: Print your poster

Click Print.

Step 4: Assemble your poster

1 On each printed page, trim the white edges from two adjacent sides. For example, trim the

white edge from the top and left sides of each page.

2 Arrange the pages so that every trimmed edge overlap an untrimmed edge (the white edge).

Printed pages with the white edge trimmed from two adjacent si des

Untrimmed edges

Trimmed edges

Printing on custom size paper

3 Tape the backs of the pages together. 4 To complete your poster , trim any remaining white edges.

Printing on custom size paper

You can load up to 100 sheets of custom size paper at a time, dependi ng on the thi ckness of the paper.

Step 1: Load the custom size paper

• Load the paper vertically against the right side of the paper support.

• Make sure your paper is not used or damaged.

• Make sure the paper size fits within these dimensions: – Width: 76 to 216 mm (3 to 8.5 in.)

– Height: 127 to 355.6 mm (5 to 14 in.)

• Make sure the print side is facing you.

• Do not force the paper into the printer.

• Squeeze and slide the paper guide to the left edge of the paper.

Printing on custom size paper

Step 2: Customize the print settings

1 Create a custom paper size:

a From the software program, choose File Page Setup. b From the Paper Size pop-up menu, choose Edit Custom P aper Sizes, and then click

New.

c From the Units pop-up menu, choose in. (inches) or mm (millimeters), and then type the

dimensions for y our custom paper size.

d From the Kind pop-up menu, choose Letter, Envelope, Card, or Photo and then type a

name for your custom paper size in the Paper Size Name box.

e Click Save, and then click Done. f Click OK on the Page Setup dialog box.

2 Continue to customize your document based on your paper type.

Step 3: Print your document

1 From the software program, choose File Print. 2 Click Print.

Maintenance

Replacing the print cartridges

The Z600 Series uses the following cartridges:

Note: You can use the printer with just a color cartridge or just a black cartridge.

For information about ordering supplies, see page 50.

Remove the used cartridges

1 Make sure the power light is on. 2 Raise the front cov er.

The cartridge carrier moves to the loading position, unless the printer is busy.

Item: Part number:

Black cartridge 16 or 17 Color cartridge 26 or 27

Replacing the print cartridges

3 Lift the cartridge carrier lids.

4 Remove the used cartridges. Store them in an airtight container or dispose of them properly.

Install the cartridges

1 If you are installing new cartridges, remove the sticker and transparent tape from the backs

and bottoms of the cartridges.

Warning: Do not touch or remove the gold contact areas on the backs and bottoms of the

cartridges.

Replacing the print cartridges

2 Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier.

Note: T o e xtend the lif e of y our color cartridge and improve printing speed, install a b lack

cartridge along with the color cartridge.

3 Snap the lids closed.

4 Close the front cov er.

Note: The front cover must be closed to start a print job.

Specify cartridge settings in the printer software

Before you specify the print cartridge settings in the printer software, install the cartridges. For help, see “Install the cartridges” on page 45.

1 From the Apple men u , choose Control Panels Z600 Series Control Panel. 2 From the Cartridges tab, cli ck Install/Change Cartridge.

The Cartridge Setup dialog box appears. Follow the instruction on the screen to install the cartridges.

3 Click Continue.

The Cartridge Verific ation dialog box appears.

4 Select the part numbers of the cartridges you are installing. 5 Select Yes, it is old if the cartridge has been used befo re, or No, it is new if th e cartridge has

not been used before.

Note: If an old cartridge is incorrectly ident ified as ne w cartridge, ink le v els in the Cont rol

Panel may be incorrect.

6 Click OK.

Aligning the print cartridges

Typically, you only align print cartridges after installing or replacing a cartridge. However, you may also need to align cartridges when:

• Characters are improperly formed or are misaligned at the left margin.

• Vertical, straight lines are wavy.

To align the cartridges:

1 Load paper. 2 From the Apple men u , choose Control Panels Z600 Series Control Panel. 3 From the Cartridges tab, cli ck Align Cartridges.

The Cartridge Alignment dialog box appears.

4 Click Continue to print the alignment page.

The alignment page prints.

5 Find the number under the darkest arrow for each alignment group on the printed alignment

page.

Improving print quality

6 On the screen, use the arrows in the Align Cartridge dialog box to select the number that

matches the darkest arrow on the printed page for each alignment group.

7 Click OK.

If the alignment page does not print, see “Alignment page does not print” on page 58.

Improving print quality

If you are not satisfied wit h the print quality of your document, first make sure you:

• Use the approp riate paper f or the document. For example, use photo paper if y ou are printing

a photo.

• Use paper that is heavier, bright white, or coated.

• Select a higher print quality: a From the software program, choose File Print. b From the pop-up menu in the upper left corner, choose Paper Type/Quality. c Select Better or Best.

If your document still does not have the print quality you want, follo w these steps:

1 Reinsert the print cartridges.

a Remove the print cartridges. For help, see “Remove the used cartridges” on page 44. b Insert the print cartridges. For help, see “Install the cartridges” on page 45. c Print your document again. d If print quality has not improved, clean the print cartridge nozzles.

2 Clean the print cartridge nozzles.

a Load paper. b From the Apple menu, choose Control Panels Z600 Series Control Panel. c From the Cartridges tab, cli ck Clean Print Nozzles.

A nozzle page prints forcing ink through the nozzles to clean any that are clogged.

d Print your document again to verify that your print quality has improved. e To further improve print quality, continue with step 3.

Preserving the print cartridges

3 Wipe the print cartridge nozzles and contacts.

If the print quality does not improve after cleaning the print cartridge nozzles, there may be dried ink on the nozzles or contacts.

a Remove the print cartridges. For help, see “Remove the used cartridges” on page 44. b Dampen a clean, lint-free cloth with water. c Gently hold the cloth against the nozzles for about three seconds, and then wipe in the

direction shown.

d Using another clean section of the cloth, gently hold the cloth against the contact s for

about three seconds, and then wipe in the direction shown.

e Allow the nozzles and contacts to dry completely. f Reinstall the print cartridges, and then print your docume nt again.

If the print quality has not improved, try cleaning the print cartridge nozzles up to two more times. If print quality is still unsatisfactory, replace your print cartridges. For help, see “Replacing the print

cartridges” on page 44.

Preserving the print cartridges

To ensure the longest life from your print cartridges and optimum performance from your printer:

• Keep a new print cartridge in its packaging until you are ready to install it.

• Do not r emove a print cartridge from the printer except to replace, clean, or store it in an

airtight container. The print cartridges do not print correctly if left e xposed for an extended period.

Lexmark’ s printer warr anty does not cov er repa ir of f ai lures or damag e caused by a ref illed cartridge. We do not recommend the use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the printer. For best results, use Lexmark supplies.

Nozzles

Contacts

Ordering supplies

To order supplies or locate a dealer near you, contact the Lexmark Web site at www.lexmark.com.

Item: Part number:

Color cartridge 26 or 27 Black cartridge 16 or 17 USB cable 12A2405

Setup troubleshooting

Setup troub leshooting

Troubleshooting checklist

Is the power supply firmly attached to y our printer and a properly gr ounded electrical outl et? Are both your printer and computer on? If you are usi ng your printer on a network, make

sure your computer is connected to the net work, your Lexmark adapter is on, and all indicator lights are on. For more information, refer to the adapter documentation.

Is your USB cable securely attached to your printer and to your computer or Lexmark adapter?

Is the printer light blinking? If it is, see “Understanding error messages and flashing lights” on page 56.

Did you remov e the sticker and transparent tape from the backs and bottoms of both print cartridges?

Did you install the print cartridges correctly? For help, see “Install the cartridges” on page 45.

Is the paper loaded correctly? Make sure you do not push the paper too far into the printer. If the paper f eed light i s blink ing, see “U nderstanding error messages and fla shing lights” on page 56.

Did you install the printer soft ware correctly?

From the Apple menu, choose Control Panels Z600 Series Control Panel. If there is no Control Panel for your printer, install the printer software.

When I insert the printer software CD, nothing happens

1 Close all open software programs. 2 Remove the printer software CD. 3 Restart your computer. 4 When your desktop appears, insert the printer software CD.

The Lexmark Z600 Series CD icon is created on your desktop.

5 Follo w the instructions in “Installing the printer softw are” on page 53 to complete the printer

software installation.

Solving printer software installation problems

If the printer software does not install properly, a communications error message appears when you try to print. You may need to uninstall the printer softw are, and then reinstall it.

Is the printer set as the default printer?

To set the printer to be the default printer:

1 From your desktop, click the Z600 Series printer icon. 2 From the Printing menu, choose Set Default Printer.

Is your printer directly connected to your computer? If it is connected through an external device such as a USB hub, switch box, scanner, or fax machine, follow these corrective steps:

1 Disconnect your printer from any external de vices. 2 Connect your printer dir ectly to your computer with a USB cab le. 3 Print a test page.

a From the Apple menu, choose Control Panels Z600 Series Control Panel. b From the Cartridges tab, click Print Test Page.

• I f the test page prints , the printer is w orking properly. The initial prob lem may

be due to your external devices, not your printer. Check the documentation that comes with your external devices for help.

• I f the test page does not print, refer to the printer sof tware Help for further

troubleshooting information. See also “Test page does not print” on page 58.

Solving printer softwar e in stal l a ti on pr oblems

Uninstal li n g the printer so ft ware

There are two ways to uninstall the printer software. One way to uninstall it is as follows:

1 From your desktop, double-click the Lexmark Z600 Series CD icon. If the CD icon is not on

your desktop, insert the printer software CD to relaunch it. The Lexmark Z600 Series CD menu appears.

2 Double-click Install. 3 Click Uninstall. 4 Follow the steps on your screen to complete uninstallation.

Another way to uninstall the printer software is as follows:

1 From your desktop, double-click the Z600 Series Printer folder.

The Z600 Series Printer menu appears.

2 Double-click the Z600 Series Uninstaller. 3 Click Uninstall. 4 Follow the steps on your screen to complete uninstallation. 5 Click OK when you get the notification that uninstallation is successful. 6 Restart the computer before reinstalling the printer software.

Installing the printer software

You can install the printer softw ar e using t he printer sof tw a re CD that comes with your printer, or you can download it from the Lexmark Web site at www.lexmark.com.

Using the CD that comes with your printer

1 Close all open software programs. 2 When your desktop appears, insert the printer software CD.

The Lexmark Z600 Series CD icon is created on your desktop.

3 Double-click the Lexmark Z600 Series CD icon.

The Lexmark Z600 Series CD menu appears.

4 Double-click Install. 5 Click Install and Agree.

Solving printer softwar e in stal l a ti on pr oblems

6 Choose the country or region closest to you, and then click Continue.

Note: If the Printer Selection or the New Network Printer Found dial og box appears,

follo w t he instructi ons di splayed. Click the? on the screen or contact y our net w ork administrator for help.

7 Follo w the instructions on your screen to complete printer software installation. 8 When printer software installati on is complete, you can:

• Regi ster your printer on the Internet.

• Print a test page to observ e your printer in action.

• Check for special offers (United States and Canada only).

9 Click Finished when you are done.

10 The Z600 Series printer icon is automatically created on your desk top. You are now ready to

start using your Lexmark Z600 Series printer.

Using the World Wide Web

1 Make sure Stuffit Expander is loaded on your system. 2 From the Lexmark Web site, www.lexmark.com, select the appropriate driver for your

operating system.

3 Click the binhex (.hqx) file to download and install. 4 Use Stuffit Expander to expand the file on your desktop. 5 Double-click WEB INSTALLER. 6 Follo w the instructions on your screen to install the printer soft ware.

Note: If either the Printer Selection or the New Network Printer Found dialog box

appears, f ollow the inst ructions display ed. Clic k the ? on the screen or contact y our network administrator for help.

General troubleshooting

General troub leshooting

Solving network printing problems, if the printer is connected to a network adapter

For help, first see “Solving printer software installation problems” on page 52. If one or more of the following conditions applies to your network printer, continue with “Entering an

IP address” in the next section.

• Your printer is li sted as unc onfi gured in the Net work Printer Configuration dialog bo x or in t he

Printer Selection dialog box.

• Your printer is on a remote subnet.

If none of these conditions apply, continue with “Troubleshooting your network printer” on page 56.

Entering an IP address

To enter an IP address and set up your network printer:

1 Open the Z600 Series Control Panel. 2 From the Advanced menu, choose Network Printer Configuration.

For information about: See page:

Solving network printing problems, if the printer is connected to a network adapter 55 Understanding error messages and flashing lights 56 Resolving unsuccessful or slow printing 57 Recovering when your computer stops responding 59 Clearing paper misfeeds or jams 60 Solving print quality problems 61 Solving specialty media problems 64

Understanding error message s and flashing lights

3 From the dialog box:

The IP address of your network printer is set.

4 Close the Control Panel .

Troubleshooting your network printer

Try these solutions when you cannot print to your network printer:

1 Make sure your printer is connected to a working network connection. 2 If you are using a Lexmark adapter, make sure all of the indicator lights are on. For help

locating these lights, refer to the adapter documentation.

3 Make sure the printer software is installed correctly:

a From the Apple men u , choose Control Panels. b If the Control Panel f or your printer does not appear, install the printer software. For help,

see “Installing the printer software” on page 53.

4 Try printing a test page. For help, see “Printing a test page” on page 58.

If the test page does not print, see “Test page does not print” on page 58.

Understanding error messages and flashing lights

Use this section to understand printer software error messages on your computer screen and blinking lights on your printer.For information about lights on a Lexmark adapter, refer to the adapter documentation.

Paper Jam message

For help clearing a paper jam, see “Printer has a paper jam” on page 61.

Click: To:

A printer from the list of available network printers, and then Configure...

Enter an available IP address for the selected printer. For help selecting an IP address, refer to the documentation you used to set up your network, or contact your network administrator.

Add Remote... Expand the printer list to include printers on a remote subnet.

• If you click Add Single Printer, enter the IP address for the printer you want to add.

• If you click Search Subnet, enter the IP address of the subnet you want to scan. Any remote printers found are added to the printer list. These printers are saved in the list if a printer is added in the Control Panel.

Resolving unsuccessful or slow printing

Ink Low message

A print cartridge is running out of ink. To order a new cartridge or locate a dealer near you, see “Ordering supplies” on page 50, or contact the Lexmark Web site at www.lexmark.com. For help in replacing the cartridges, see “Replacing the print cartridges” on page 44.

Button is blinking

Check your computer screen for error messages.

• I f the printer is out of paper: 1 Load paper. 2 Press the button.

• If the printer has a paper jam, see “Printer has a paper jam” on page 61.

Resolving unsuccessful or slow printing

The following topics can help you correct unsuccessful or slow printing.

Printer is plugged in, but does not print

Make sure:

• The printer is on and the printer cable is securely attached at both ends . If your printer is

connected to a network, make sure the Lexmark adapter is on and all indicator lights are on. For help, refer to the adapter documentation.

• The paper is loaded correctly and not pushed too far into the printer. If the paper is jammed,

see “Clearing paper misfeeds or jams” on page 60.

• The printer is not held or paused. To check the printer status: 1 From your desktop, double-click the Z600 Series printer icon. 2 Make sure the Hold button is not selected.

Resolving unsuccessful or slow printing

• The printer is set as the default printer. To set the printer as the default: 1 From your desktop, double-click the Z600 Series printer icon. 2 From the Printing menu, choose Select Default Printer.

After you check these items, try printing a test page.

Printing a test page

1 From the Apple men u , choose Control Panels Z600 Series Control Panel. 2 From the Cartridges tab, cli ck Print Test Page.

• If the test page prints, the printer is working properly.

• I f the t est page does not p rint, conti nue wit h the following section or ref er to t he printer

software Help for fur ther troubleshooting information.

Test page does not print

For help, first see “Troubleshooting checklist” on page 51, and then:

• I f the paper is jammed, see “Clearing paper misfeeds or jams” on page 60.

• Make sure the printer is not held or paused. To check the printer status: 1 From your desktop, double-click the Z600 Series printer icon. 2 Make sure the Hold button is not selected. 3 Try printing your test page again. If it still does not print, see:

– “Solving printer software installation problems” on page 52 – “Solving network printing problems, if the printer is connected to a network adapter”

on page 55

– “Resolving unsuccessful or slow printing” on page 57

Alignment page does not print

Make sure:

• You completel y removed the transparent tape and sticker from the back and bottom of the

print cartridges.

• You ins tal led the cartridges correctly. For help, see “Install the cartridges” on page 45.

• You loa ded the paper correctly and did not force the paper into the printer.

• I f you are connected to a network with a Lexmark adapter, the indicator lights are on. For

more information, see the adapter documentation.

Recovering when your computer stops responding

Printer ejects a blank page after appearing to print

Make sure:

• You remove the sticker and transparent tape from the backs and bottoms of the print

cartridges. For help, see “Install the cartridges” on page 45.

• Your cartridge does not hav e cl ogged nozzles . Try cleaning the print cartridge nozzles. Foll ow

the steps in “Improving print quality” on page 48.

Printer prints very slowly

• Close any software programs not i n use.

• Check the document you are printing. Photos and graphics may take longer to print than

regular text. Documents that are large or that contain back ground images may also take longer to print.

• Chec k the printer to see if another document is printing. Print jobs are printed in t he order the

printer receives th em.

• Decrease the print quality setting to Normal or Quick Print.

Note: Higher print quality settings result in better qual ity documents , but ma y t ake longer

to print.

Recovering when your computer stops responding

If your computer loc ks up while your document is printing, turn off the printer and the computer. When you turn them back on, the printer may attempt to start printing your job again. This could cause your system to loc k up again.

One way to rec over:

1 Disconnect the printer cable from your computer. 2 Restart your computer. 3 Delete the print job:

a From your desktop, double-click the Z600 Series printer icon.

The Z600 Series dialog box appears, listing all pending or stalled print jobs.

b Choose Printing Stop Print Queue.

4 Plug the printer cable back into the computer.

Another way to recover:

1 Turn the printer and the computer off. 2 Press and hold the Shift key and turn the computer on.

Clearing paper misfeeds or jams

3 Continue to hold the Shift key until you see the Mac OS screen and the words

Extensions Off.

4 Release the Shift key. 5 Locate the Z600 Series printer icon on your desktop and double-click it. 6 Drag your print jobs to the trash can. 7 Restart the computer to enable extensions.

Clearing paper misfeeds or jams

The followi ng topics can help you correct paper misfeeds or jams.

Paper misfeeds or multiple sheets feed

Make sure:

• The edges of your paper are not curled.

• Your paper is designed for inkjet printers.

• A piece of paper from a previous print job is not jammed.

• You do not l oad too much paper. Depending on the thickness of the paper, you can load up to

100 sheets of paper, 50 transparencies, 25 labels or cards, or 10 envelopes.

• You do not force the paper into the printer.

• The paper guide is against the left edge of the paper.

• The paper guide does not cause the paper to bow.

• The printe r is on a flat, level surface .

• The printer settings you hav e chosen are correct for the type of document you are printing.

For help, see “Printing ideas” on page 12.

Printer does not feed specialty media

Make sure:

• You loa d the speci alty media vertically against the right side of the paper support. Squeeze

and slide the paper guide t o the left e dge of the special ty media. F or he lp , see “Printing i deas” on page 12.

• You choose the approp riate specialty media size. See “P age Setup dialog bo x” on page 7 and

“Print dialog box” on page 8.

• You are using a specialty media size supported by your printer.

Solving print quality problems

• Your software program is designed to print your specialty media. For help, check your

software program documentation.

• The specialty media is not jammed. For help, see “Printer has a paper jam” in the following

section.

• Your printer is not held or paused. To check the printer status: 1 From your desktop, double-click the Z600 Series printer icon. 2 From the Printing menu, make sure Start Print Queue is select ed .

Printer has a paper jam

If the paper is lodged too far into the printer and cannot be removed:

1 Turn the printer off. 2 Turn the printer back on. 3 If the printer does not automatically eject the page:

a Turn the printer off. b Pull firmly on the paper to remove it.

If you cannot reach the paper, raise the front cover, pull the paper out, and then close the front cover.

c Turn the printer on.

Note: Do not force the paper into the printer.

Solving print quality problems

If print quality is unsatisfactory, you may need to adjust your margin settin gs, choose a higher print quality, align the print cartridges, or clean the nozzles.

The followi ng topics can help you improve print quality.

Print is too dark or smudged

• Make sure the paper is straight and not wrinkled.

• Let the ink dry completely before handling the paper. You can also set extra time between

pages as they exit the printer. For help, see the entry “Wait for pages to dry” on page 8.

• Make sure the paper type and paper size settings in the printer software match the paper

loaded in the printer. For help, see “Understanding the printer software” on page 6.

• Make sure the print quality setting is appropriate for the paper type.

Solving print quality problems

• Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on

page 48.

V ertical strai ght lines ar e not smooth

To improve the print quality of vertical straight lines in tables, borders, and graphs:

• Select a higher print quality.

• Try aligning the print cartridges. For help, see “Aligning the print cartridges” on page 47.

• Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on

page 48.

Print smears on the page

• You can se t ext ra time betw een pages as the y ex it the printer. For help, see the entry “Wai t f or

pages to dry” on page 8.

• The next page exi ting the printer may be smearing the ink. Remove each page as it exits the

printer, and th en let it dry completely before stacking.

• Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on

page 48.

Printed pages have alternating bands of light and dark print (intermittent printing)

• Click Better or Best print quality.

• Print the document i n the foreground rather than in the background. For help, see the entry

“Print in: Foreground” on page 9.

• I f your printer is connected to your computer through a hub or peripheral device, such as a

scanner or fax machine, connect the printer directly to your computer with a USB cable.

• I f your printer is connected to your network, connect th e printe r d irect ly to your computer with

a USB cable.

Solving print quality problems

Print quality is poor at the edges

Like other printers , y our printer can not print on the extreme edges of a page. Make s ure mar gins are set within the following settings.

Printed characters are improperly formed or misaligned

• Cancel all print jobs and print your job again. To cancel all print jobs: 1 From your desktop, double-click the Z600 Series printer icon.

The Z600 Series dialog box appears, listing all pending or stalled print jobs.

2 Choose Printing Stop Print Queue.

• Try aligning the print cartridges. For help, see “Aligning the print cartridges” on page 47.

• Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on

page 48.

Colors on the printout differ from the colors on the screen

• A cartridge may be low on ink. For help, see “Replacing the print cartridges” on page 44.

• Use a different paper brand. Each paper brand accepts ink differently and prints with color

variations.

• Disconnect the printer from any extra devices such as scanners, fax machines, or hubs.

Connect it directly to the compute r.

• For ColorSync color matching, choose a profile and rendering intent: 1 From the software program, choose File Print. 2 From the pop-up menu in the upper left corner, choose Color. 3 Click ColorSync Color Matching. 4 Choose a printer profile and a rendering intent.

Margin: Minimum setting:

Left and right • 6.35 mm (0.25 in.) for U.S. Letter, U .S . Legal, Banner Letter, and custom paper sizes

• 3.175 mm (0.125 in.) for envelopes

• 3.37 mm (0.13 in.) for most paper sizes Top • 1.7 mm (0.067 in.) Bottom • 12.7 mm (0.5 in.) for black print jobs

• 19 mm (0.75 in.) recommended for color print jobs

Solving specialty media pr oblems

• For built-in color matching, choose Natural Color as the document color: 1 From the software program, choose File Print. 2 From the pop-up menu in the upper left corner, choose Color. 3 Click Built-In Color Matching. 4 From Document Color, click Natural Color.

Colors on the printout are faded

Try the suggestions listed in “Colors on the printout differ from the colors on the screen” in the preceding section. If the colors sti ll seem faded, try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on page 48.

Characters are missing or unexpected

Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on page 48.

Photos do not print as expected

• Select a higher print quality.

• Choose photo paper as the paper type.

Solving specialty media problems

The following topics can help solve prob lems with specialty paper.

Glossy/photo papers or transparencies stick together

• Use gl ossy/photo paper or transparency designed for inkjet printers.

• Make sure you loaded the paper correctly (with print side facing you) and selected the

appropriate settings in the printer software. For help, see “Printing photos” on page 13 or “Printing transparencies” on page 34.

• You can als o set extra time between pages as they exit the printer. For help, see the entry

“Wait for pages to dry” on page 8.

• Remove each page as it exits the printer, and then let it dry completely before stacking.

Transparencies or photos contain white lines

• Make sure you loaded the paper correctly (with print side facing you) and selected the

appropriate settings in the printer software. For he lp, see “Printing transparencies” on page 34 or “Printing photos” on page 13.

Solving specialty media pr oblems

• Select a higher print quality, such as Better or Best.

• Try cleaning the print cartridge nozzles. Follow the steps in “Improving print quality” on

page 48.

Notices

Electronic emission notices

Federal Communications Commission (FCC) compliance information statement

The Lexmark Z600 Series Color Jetprinter, type 4126-001, has been tested and found to comply with the limits f or a Class B digital de vice , pursuant to Part 15 of the FCC Rules. Operation is subject to the f ollowing two conditions: (1) this de vice may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Tec hnology & Serv ices Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550

(859) 232-3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and T echnical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/J/100003 f or the indirect connections to the public telecommunications systems in the United Kingdom.

Japanese VCCI notice

Glossary

alignment page. A page with printed alignment patterns that ejects from your printer during

cartridge alignment.

alignment values. Numbers corresponding to patterns on the alignment page. application. See program. automatic alignment. A feature that automatically aligns the print cartridges. banner paper. Continuous sheets of perforated inkjet paper designed for banners. Also called

continuous form paper.

booklet. Multiple-page document printed, folded, and bundled to resemble a small book. bundle. A group of booklet pages that are folded in half and stacked before binding. cartridge contact. The gold area on your print cartridge that touches the carrier contac ts insid e your

printer.

coated paper. Treated paper designed for high-quality printed images. collate. A printer software option that lets you automatically print one complete copy of a

multiple-page document before the next copy begins, and so on. ColorSync. The industry-standard color management technology that ensures color accuracy from

capture to print or online display. It delivers powerful control over color matching at every step of the workflow process.

configured printer. A printer connected to a network that has been assigned an IP address and printer name. You must configure a network-cap able printer to access it ov er a network.

continuous form paper. See banner paper. custom size paper. A non-standard paper size. default printer. The printer automatically used when you send jobs to print. default printer settings. Printer software settings defined when the printer is manufactured.

driver. See printer software. duplex. A printer software option that lets you print on both sides of a sheet of paper. glossy paper. Paper with one glossy side designed for photographs. handout. Multiple-page document printed on a single sheet of paper. See N-up. hub. A device used to connect several computers or peripheral devices. IP (Internet Protocol) address. A 32-bit binary number that identifies the location of a specific

computer on the Internet. Any computer directly connected to the Internet must have an IP address.

label. Self-adhesive paper. LAN (local area network). A network of two or more computers within a limited area. The

networked computers are often called workstations. A LAN is sometimes ref e rred to as a local subnet.

landscape orientation. Page orientation in which text runs parallel with the long edge of the paper. Lexmark adapter. An external device that connects your network-capable printer to a network. local subnet. See LAN (local area network). long-edge binding. A printer software option that arranges duplexed pages so they can be bound

along the long side of the pages.

manual alignment. A printer software feature that lets you select print cartridge alignment values. margin. The blank area between printed text or graphi cs and the edges of a page. mirror. A printer software option that lets you reverse an image before printing. N-up. A printer software option that l e ts you print multiple pages of a document on a single sheet of

paper . For example, select 4-up to print reduced images of pages 1 through 4 on the first sheet of paper, images of pages 5 through 8 on the second sheet, and so on.

natural color. A printer software option used for printing photographs and highly detai led graphic images.

network. A group of computers, printers, or ot her periphera l devices connected to each other for the purpose of sharing information.

network adapter. See Lexmark adapter. network port. (1) A logical connection to a printer across a network. (2) An Input/Output adapter

used to connect a peripheral device, such as a printer, to a network.

network printer. A printer made available on a network, not connected directly to your computer. network-capable printer. A pr inter that you can connect to a network. Some network-capable

printers may require an external network adapter. operating system. The software that provides the basic functions needed for operating your

computer. For example, Windows 98, Macintosh OS 9, or Macintosh OS X. paper type sensor. A feature that automatically detects some types of paper loaded in the paper

tray.

parallel cable. A 25-pin cable that connects a peripheral device, such as a printer, to a computer. parallel port. The 25-pin port on the back of your computer that connects to peripheral devices,

such as a printer, using a parallel cabl e. The parallel port lets your computer communicate with your printer.

peripheral device. Any external device connected to and controlled by a computer. photo paper. Treated paper designed for photographs. plain paper. Paper designed for printing text documents. portrait orientation. Page orientation in which text runs parallel with the short edge of the paper. poster. An image printed on multiple sheets of paper that, when assembled, produce an enlarged

version of the original image.

premium paper. Coated paper designed for reports or documents with graphics. print cartridge. The replaceable unit inside your printer that contains the ink. print cartridge nozzles. The gold area of the print cartridge that ink flows through before it is

applied to your paper during printing. print queue. The location on the server where print jobs are stored for printing in the order in which

they are sent.

printer driver. See printer software. printer port. See USB port. printer software. (1) The program that lets you select settings to customize your print job. (2) The

program that lets your computer communicate with your printer. program. Any software loaded on your computer that lets you perform a specific task, such as word

processing or photo editing.

remote subnet. A separate network that is connected to your local area network. reverse order printing. A printer software option that let s you print the last page of your document

first so your pages are in sequential order on the exit tray. short-edge binding. A printer software option that arranges duplexe d pages so they can be bound

along the short side of the pages. side flip. A printer software option that arranges duplexed pages so they turn like the pages of a

magazine.

software application. See program. subnet. A segment of a network that is connected to a larger network. A local area network is

sometimes refe rred to as a local subnet. top flip. A printer software option that arranges dupl e x ed pages so the y turn lik e the pages of a l egal

pad.

transparency. A see-through sheet of print media that can be displayed on an overhead projector. unconfigured printer. A printer connected to a network that has not yet been assigned an IP

address. USB cable. A lightweight, flexible cable that let s your printer communicate with your computer. USB

cables transmit data at much higher speeds than parallel cables. USB port. A small, rectangular port on the back of your computer that connects to peripheral

devices, such as a printer, using a USB cable. The USB port lets your computer communicate with your printer at high speeds.

watermark. A light graphic or background text that appears on each page of a document.

Index

aligning print cartridges 47

banding 62 banner paper 37 black cartridge part number 50 booklet

building 27 printing 24

cable, part numbers

USB 50 cards 19 cartridges, print

aligning 47

installing 45

ordering 50

part numbers 50

preserving 49

removing 44

replacing 44 cartridges, troubleshooting 51 characters, misformed 63 coated paper 13 color cartridge part number 50 computer locks up 59 conserving color ink 23 Control Panel 10 custom size paper 42 customizing settings

banner 38

booklet 25

cards 20

coated paper 14

custom size paper 43

duplexing

See printing on both sides

of the paper envelopes 22 glossy paper 14 greeting cards 20 handouts 30 index cards 20 iron-on transfers 33 labels 28 n-up

See handouts Page Setup dialog box 7 photo cards 20 photo paper 14 plain paper 12 postcards 20 premium paper 16 Print dialog box 8 printing color images in black

and white 24 printing in reverse order 36 printing last page first

See printing in reverse

order

printing on both sides of the

paper 18 transparencies 35 T-shirt transfers

See iron-on transfers

dark or smudged print 61 default settings 6 dialog boxes

Page Setup 7 Print 8

downloaded printer driver,

installing 54

duplex printing

See printing on both sides of

the paper

electronic emission statement

66 envelopes 21 error messages

Ink Low 57 Paper Jam 56

FCC statement 66 flashing lights 56 fonts 51

glossy paper 13 greeting cards 19

handouts 29

improving print quality 48 index cards 19 Ink Low message 57 installing

print cartridges 45

printer software 53 intermittent printing 62 iron-on transfers 32

labels 27 last page first, printing 36 loading

banner paper 37 booklet 25 cards 19 coated paper 13 custom size paper 42 duplex

See printing on both sides

of the paper envelopes 21 glossy paper 13 greeting cards 19 handouts 29 index cards 19 iron-on transfers 32 labels 27 photo cards 19 photo paper 13 plain paper 12 postcards 19 premium paper 15 printing on both sides of the

paper 17 transparencies 34 T-shirt transfers

See iron-on transfers

margins, minimum settings 63 messages, error

Ink Low 57 Paper Jam 56

network, setting up printer 55 n-up printing

See handouts

ordering supplies 50

page settings, changing 6 Page Setup dialog box 7

paper exit tray 6 paper guide 6 Paper Jam message 56 paper jam, clearing 61 paper misfeeds 60 paper support 6 paper type

customizing settings 8 Paper Type/Quality options 8 part numbers

black cartridge 50

color cartridge 50

USB cable 50 photo cards 19 photo paper 13 pop-up menus

Color 9

Kind 43

Paper Size 38, 40

Paper Type/Quality 8

Units 43

Watermark 7 postcards 19 power supply

connector 6 premium paper 15 print cartridge

aligning 47

installing 45

ordering 50

part num b ers 50

preserving 49

removing 44

replacing 44 Print dialog box 8 print in reverse order 36 print last page first

See print in reverse order print on both sides of the paper

17 print quality, improving 48 print quality, troublesh ooting

61 printer cable, troubleshooting

51 printer driver

installing 53 uninstalling 53

printer parts 5 printer settings, customizing 6 printer software

Control Panel 10 default settings 6 installing 53 overview 6 Page Setup dialog box 7 Print dialog box 8 understanding 6 uninstalling 53

printer software CD,

troubleshooting 52 printer status 57 printing

alignment page 47 banners 37 booklet 24 cards 19 color images in black and

white 23

duplex

See on both sides of the

paper envelopes 21 greeting cards 19 handouts 29 in reverse order 36 index cards 19 iron-on transfers 32 labels 27 last page first

See in reverse order

multiple pages per sheet

See handouts

n-up

See handouts

on both sides of the paper

17 on custom size paper 42 on premium paper 15 photo cards 19 photos 13 plain paper 12 test page 58 transparencies 34 T-shirt transfers

See iron-on transfers

printing problems

blank pages 59 computer stops responding

59 error messages 56 flashing lights 56 general 55 network 55 paper feeding 60 paper jams 61 print quality 61 software 52 specialty paper 64 unsuccessful or slow print ing

removing print cartridges 44 replacing the print car tridge 44

settings, customizing

banner paper 38 booklets 25 cards 20 coated paper 14 custom size paper 43 duplex printing

See print on both sides of

the paper envelopes 22 glossy paper 14 greeting cards 20 handouts 30 iron-on transfers 33 labels 28 n-up

See handouts photo cards 20 photo paper 14 plain paper 12 postcards 20 premium paper 16 print color images in black

and white 24 print in reverse order 36 print last page first

See print in reverse order

print on both sides of the

paper 18 transparencies 35 T-shirt transfers

See iron-on transfers settings, default 6 software, printer

Control Panel 10 default settings 6 installing 53 Page Setup dialog box 7 Print dialog box 8 understanding 6 uninstalling 53

specialty paper

solving problems with 64

supplies, ordering 50

test page

does not print 58 test page, printing 58 transfers, iron-on 32 transparencies 34 Troubleshooting 51 troubleshooting

alignment page 58

blank pages 59

cartridges 51

computer stops responding

59 error messages 56 flashing lights 56 general printing problems

55 margins 63 network printing 55 paper feeding 60 paper jams 61 paper misfeeds 60 print quality 61 printer cable 51 printer not printing 57 printer software installation

52 software 52 specialty paper 64 test page 58

unsuccessful or slow printing

57 troubleshooting checklist 51 two-sided printing

See printing on both sides of

the paper 17

uninstalling printer soft ware 53 USB cable

connector 6 ordering 50

Watermark options 7

www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc.

Lexmark Color Jetprinter Z600, Z601, Z602, Z603, Z604 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual