Learning about the printer...........................................................................8
Finding information about the printer.............................................................................................................8
Selecting a location for the printer..................................................................................................................9
Using the printer control panel.......................................................................................................................13
Understanding the home screen.............................................................. 14
Understanding the home screen................................................................................................................... 14
Using the touch-screen buttons.....................................................................................................................15
Setting up and using the home screen applications.............................. 17
Accessing the Embedded Web Server.........................................................................................................17
Showing or hiding icons on the home screen............................................................................................17
Activating the home screen applications.....................................................................................................18
Setting up Remote Operator Panel............................................................................................................... 19
Exporting and importing a configuration.................................................................................................... 20
Turning on the printer........................................................................................................................................21
Setting up the printer software.......................................................................................................................41
Minimizing your printer's environmental impact.................................... 51
Saving paper and toner....................................................................................................................................51
Loading paper and specialty media.........................................................56
Setting the paper size and type.................................................................................................................... 56
Contents3
Configuring Universal paper settings.......................................................................................................... 56
Loading the standard or optional 520‑sheet tray.....................................................................................56
Loading the optional 850‑ and 1,150‑sheet trays......................................................................................59
Loading the 2000‑sheet high‑capacity feeder......................................................................................... 62
Loading the multipurpose feeder..................................................................................................................64
Linking and unlinking trays............................................................................................................................. 67
Paper and specialty media guide.............................................................69
Paper guidelines................................................................................................................................................69
Printing a document......................................................................................................................................... 80
Printing from a mobile device......................................................................................................................... 81
Printing from a flash drive...............................................................................................................................82
Printing on specialty media.............................................................................................................................84
Printing confidential and other held jobs....................................................................................................86
Printing information pages..............................................................................................................................88
Canceling a print job........................................................................................................................................ 88
Understanding the printer menus............................................................90
Paper menu.........................................................................................................................................................93
Help menu......................................................................................................................................................... 140
Securing the hard disk and other installed memory.............................141
Statement of Volatility......................................................................................................................................141
Checking the status of parts and supplies.................................................................................................151
Ordering parts and supplies.........................................................................................................................152
Replacing parts and supplies........................................................................................................................154
Moving the printer............................................................................................................................................175
Finding advanced networking and administrator information............................................................. 177
Checking the virtual display.......................................................................................................................... 177
Checking the status of the printer............................................................................................................... 177
Setting up e‑mail alerts................................................................................................................................... 177
Understanding jam numbers and locations..............................................................................................179
201–202 paper jams........................................................................................................................................181
203 paper jam.................................................................................................................................................. 182
230 paper jam.................................................................................................................................................. 184
231 paper jam....................................................................................................................................................184
24x paper jam...................................................................................................................................................186
250 paper jam.................................................................................................................................................. 192
281 paper jam................................................................................................................................................... 192
4yy.xx paper jams............................................................................................................................................ 194
Power consumption........................................................................................................................................244
Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near
the product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types
of accessories can be easily overloaded by a laser printer and may result in poor printer performance,
property damage, or potential fire.
Do not place or use this product near water or wet locations.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Turn the printer o using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer o the optional drawer, and set it aside instead of trying to lift the drawer and printer at the
same time.
Note: Use the handholds located on both sides of the printer to lift it o the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce risk of
provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product
to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
use only the telecommunications (RJ‑11) cord
fire,
and unplug the power
o,
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone
system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
specific
Safety information7
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the
printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before
proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this
product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone,
during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex
unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP)
that scans, copies, and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or
tray separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS.
Learning about the printer8
Learning about the printer
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
Setup documentation—The setup documentation
came with the printer and is also available at
http://support.lexmark.com.
User's Guide and Quick Reference Guide—The
guides are available at
Note: These guides are also available in other
languages.
http://support.lexmark.com.
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Information on setting up and configuring the accessibility
features of your printer
Help using the printer softwareWindows or Mac Help—Open a printer software
Lexmark Accessibility Guide—This guide is available
http://support.lexmark.com.
at
program or application, and then click Help.
?
Click
Notes:
to view context‑sensitive information.
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending
on your operating system.
Learning about the printer9
What are you looking for?Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation
for your country or region can be found on the
support Web site or on the printed warranty that came
with your printer.
Record the following information (located on the
store receipt and at the back of the printer), and have
it ready when you contact customer support so that
they may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty informationWarranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with this printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with this printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to
install any options, then leave enough room for them also. It is important to:
• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
– Away from stray staples and paper clips
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer10
5
1
4
1Right side 307.34 mm (12.1 in.)
2Front444.5 mm (17.5 in.)
3Left side374.65 mm (14.75 in.)
4Rear100 mm (3.9 in.)
5Top152.4 mm (6 in.)
Printer configurations
Basic model
3
2
1
2
3
4
5
6
Learning about the printer11
1Printer control panel
2Exit tray 2
Note: Exit tray 2 is supported in any configuration except when a finisher is installed.
3Standard exit bin
4Front door
5Standard 520‑sheet tray
6Multipurpose feeder
Configured
You can configure your basic printer by adding optional trays. A 2,000-sheet high‑capacity feeder and a finisher
bin can also be added.
1Optional 520‑sheet tray
2Optional 520‑sheet trays
3Optional 520‑sheet tray
42,000‑sheet tandem‑tray module
models
1
2
3
4
• 850‑sheet tray (Tray 3)
• 1,150‑sheet tray (Tray 4)
Learning about the printer12
Fully configured model
1
2
1Finisher bin
The finisher bin can either be one of the following:
• Standard finisher (Punch/Stapler)
• Booklet finisher (Punch/Stapler/Booklet)
22,000‑sheet high‑capacity feeder
CAUTION—TIPPING HAZARD: Floor‑mounted
You must use either a printer stand or printer base if you are using a high‑capacity input tray, a duplex
unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP)
that scans, copies, and faxes, you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
configurations
require additional furniture for stability.
Learning about the printer13
Using the printer control panel
1
2
7
ABC3DEF
1@!2
GHI5JKL6MNO
4
TUV9WXYZ
PQRS
8
7
0
3
#
6
UseTo
1DisplayView printing options as well as status and error messages.
2HomeNavigate back to the home screen.
3KeypadEnter numbers, letters, or symbols.
4Sleep button Enable Sleep Mode or Hibernate Mode.
• A short press will enable Sleep Mode.
• A long press will enable Hibernate Mode.
Note: Touching the screen or pressing any hard button will cause the printer to wake from
Sleep Mode or Hibernate Mode.
4
5
5Indicator light View the status of the printer.
• O—The printer is o.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Solid red—Operator intervention is needed.
• Amber—The printer enters Sleep Mode or Hibernate Mode.
6Stop/CancelStop all printer activity.
Note: A list of options is displayed once Stopped appears on the display.
7USB portConnect a flash drive into the printer USB port.
Note: Only the front USB port supports
flash
drives.
Understanding the home screen14
Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home
screen buttons and icons to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending on your home screen customization
settings, administrative setup, and active embedded solutions.
1
123.123.123.123
To uc hTo
1Change LanguageChange the primary language of the printer.
2BookmarksCreate, organize, and save a set of bookmarks (URLs) into a tree view of folders and
file links.
Note: The tree view does not include bookmarks created within Forms and
Favorites, and the ones in the tree are not usable in Forms and Favorites.
3Held JobsDisplay all current held jobs.
23
4
5678
4USB or USB
Thumbdrive
5MenusAccess printer menus.
6Status message bar
View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory
card or flash drive is connected to the printer.
Note: These menus are available only when the printer is in the Ready state.
• Show the current printer status such as Ready or Busy.
• Show printer conditions such as Fuser missing or Cartridge Low.
• Show intervention messages and the instructions on how to clear them.
7Status/Supplies
• Display a warning or error message whenever the printer requires intervention
to continue processing.
• Access the messages screen for more information on the message, and how to
clear it.
8TipsOpen a context‑sensitive Help information on the touch screen.
Understanding the home screen15
This may also appear on the home screen:
To uc hTo
Search Held JobsSearch current held jobs.
Features
FeatureDescription
Attendance message alert
Warning
Printer IP address
Sample: 123.123.123.123.123
If an attendance message aects a function, then this icon appears and the
red indicator light blinks.
If an error condition occurs, then this icon appears.
The IP address of your network printer is located at the top left corner of the
home screen and appears as four sets of numbers separated by periods. You
can use the IP address when accessing the Embedded Web Server so you can
view and remotely configure printer settings even when you are not physically
near the printer.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization
settings, administrative setup, and active embedded solutions.
Sample touch screen
To uc hTo
1Up arrow
10
Scroll up.
1
9
2
3
4
8
6
7
5
Understanding the home screen16
To uc hTo
2Delete folder
3Left arrow
4Right arrow
5Right scroll increase
6Left scroll decrease
Delete the file you selected.
Scroll to the left.
Scroll to the right.
Scroll to another value in increasing order.
Scroll to another value in decreasing order.
7Down arrow
8Accept
9Cancel
10Back
Scroll down.
Save a setting.
• Cancel an action or a selection.
• Cancel out a screen and return to the previous screen.
Navigate back to the previous screen.
Setting up and using the home screen applications17
Setting up and using the home screen
applications
Notes:
• Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded applications. Some applications are supported only in some printer models.
• There may be additional solutions and applications available for purchase. For more information, go to
www.lexmark.com or contact the place where you purchased the printer.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings
even when you are not physically near the printer.
1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Showing or hiding icons on the home screen
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as
four sets of numbers separated by periods, such as 123.123.123.123.
2 Click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
3 Select the check boxes to specify which icons appear on the printer home screen.
Note: Cleared check box items are hidden.
4 Click Submit.
Setting up and using the home screen applications18
Activating the home screen applications
Your printer comes with preinstalled home screen applications. You can activate and set up these applications
using the Embedded Web Server. To access the Embedded Web Server, see
Server” on page 17.
For detailed information about configuring and using the home screen applications, go to the Lexmark support
Web site at
http://support.lexmark.com.
Using Background and Idle Screen
IconDescription
The application lets you customize the background and idle screen of your printer home screen.
“Accessing the Embedded Web
1 From the home screen, navigate to:
Change Background > select background to use
2 To u ch .
Setting up Forms and Favorites
IconDescription
The application helps you simplify and streamline work processes by letting you quickly find and
print frequently used online forms directly from the home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site
where the bookmark is stored. From the computer where the bookmark is stored, use sharing,
security, and firewall settings to allow the printer at least a read access. For help, see the
documentation that came with your operating system.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as
four sets of numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
3 Define the bookmarks, and then customize the settings.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form
categories, or search for forms based on a form number, name, or description.
Setting up and using the home screen applications19
Understanding Eco‑Settings
IconDescription
The application lets you easily manage energy consumption, noise, toner, and paper usage
settings to help reduce the environmental impact of your printer.
Understanding Showroom
IconDescription
The application lets you create and display a customized slide show on the touch screen of your
printer. You can load images either from a flash drive or through the printer Embedded Web Server.
Setting up Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer
control panel, even when you are not physically near the network printer. From your computer screen, you can
view the printer status, release held print jobs, create bookmarks, and do other print-related tasks you might
normally do while standing at the network printer.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as
four sets of numbers separated by periods, such as 123.123.123.123.
• If a JVM Out of Memory error occurs, then repeat the export process until the configuration file
is saved.
• If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click
Apply.
For multiple applications
a Click Settings > Import/Export.
b Export or import a configuration file.
Note: When importing a configuration file, click Submit to complete the process.
Additional printer setup21
Additional printer setup
Turning on the printer
1 Open the front door.
2 Press the printer power switch.
3 Close the front door.
Additional printer setup22
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Note: An external kit is needed to support the ISP.
Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Additional printer setup23
Note: This task requires a flathead screwdriver.
1 Turn the screws counterclockwise to loosen them.
2 Pull the system board forward to remove it.
3 Use the following illustration to locate the appropriate connectors.
Warning—Potential Damage: System board electronic components are easily damaged by static
electricity. Touch something metal on the printer before touching any system board electronic
components or connectors.
Additional printer setup24
1
2
3
1ISP connector
2Firmware and flash memory card connectors
3Memory card connectors
4 Push the system board back into place.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
An optional memory card can be purchased separately and attached to the system board.
1 Access the system board.
For more information, see
Note: This task requires a
“Accessing the system board” on page 22.
flathead
screwdriver.
2 Unpack the memory card.
and unplug the power
o,
Note: Avoid touching the connection points along the edge of the card.
Additional printer setup25
3 On the system board, open the memory card connector latches.
4 Align the notch on the memory card to the ridge on the connector.
1
1Notch
2Ridge
2
Additional printer setup26
5 Push the memory card into the connector until it clicks into place.
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may
be installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
1 Access the system board.
For more information, see
Notes:
“Accessing the system board” on page 22.
• This task requires a flathead screwdriver.
• Do not unplug the fan cable upon opening the metal panel.
2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
and unplug the power
o,
Additional printer setup27
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
2
1
1Plastic pins
2Metal pins
4 Push the card
Notes:
• The entire length of the connector on the card must touch and be
firmly
into place.
flush
• Be careful not to damage the connectors.
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
against the system board.
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Additional printer setup28
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
1 Access the system board.
For more information, see
“Accessing the system board” on page 22.
2 Remove the printer hard disk.
For more information, see
“Removing a printer hard disk” on page 34
3 Unpack the ISP kit.
1
4
3
1ISP solution
2Screws for the ISP solution
3Screws for the plastic bracket
4Plastic bracket
2
4 Use the provided screws to attach the plastic bracket to the ISP solution.
Additional printer setup29
5 Use the provided screw to attach the ISP solution to the system board cage.
6 Connect the ISP solution interface cable into the receptacle of the system board.
Additional printer setup30
7 Firmly connect the ISP solution to the system board cage using two screws.
Installing a printer hard disk
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the wall outlet before continuing. If you have any other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
1 Access the system board.
For more information, see
“Accessing the system board” on page 22.
2 Unpack the printer hard disk.
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