Using the printer control panel...............................................................................................................14
Understanding the home screen................................................................15
Understanding the home screen.............................................................................................................15
Using the touch-screen buttons..............................................................................................................16
Setting up and using the home screen applications....................................18
Accessing the Embedded Web Server.....................................................................................................18
Showing or hiding icons on the home screen.........................................................................................18
Activating the home screen applications................................................................................................19
Using Background and Idle Screen ...................................................................................................................19
Setting up Forms and Favorites ........................................................................................................................ 19
Loading paper and specialty media............................................................61
Setting the paper size and type...............................................................................................................61
Configuring Universal paper settings......................................................................................................61
Loading the standard or optional 520‑sheet tray...................................................................................61
Loading the optional 850‑ and 1,150‑sheet trays...................................................................................64
Loading the 2000‑sheet high‑capacity feeder.........................................................................................67
Loading the multipurpose feeder............................................................................................................69
Linking and unlinking trays......................................................................................................................72
Paper and specialty media guide................................................................75
Paper guidelines......................................................................................................................................75
Printing a document................................................................................................................................86
Printing from a mobile device.................................................................................................................87
Printing from a flash drive.......................................................................................................................88
Printing on specialty media.....................................................................................................................90
Printing confidential and other held jobs................................................................................................92
Printing information pages......................................................................................................................93
Canceling a print job................................................................................................................................94
Paper menu.............................................................................................................................................98
Help menu.............................................................................................................................................153
Contents4
Securing the hard disk and other installed memory..................................154
Statement of Volatility..........................................................................................................................154
Understanding jam numbers and locations..........................................................................................190
201–202 paper jams..............................................................................................................................192
203 paper jam.......................................................................................................................................194
230 paper jam.......................................................................................................................................195
231 paper jam.......................................................................................................................................196
24x paper jam........................................................................................................................................198
250 paper jam.......................................................................................................................................204
281 paper jam.......................................................................................................................................204
4yy.xx paper jams..................................................................................................................................206
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) cord provided
with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public
switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Safety information7
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS.
Learning about the printer8
Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’sGuide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Instructions for:
• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Help using the prin ter softwareWindows or Mac Help—Open a printer software program
Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
http://support.lexmark.com.
site at
User's Guide and Quick Reference Guide—The guides are
available on the Software and Documentation CD.
For updates, visit our Web site at
http://support.lexmark.com.
Networking Guide—Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
or application, and then click Help.
?
Click
Notes:
• Help is automatically installed with the printer
• The printer software is located in the printer
to view context‑sensitive information.
software.
program folder or on the desktop, depending on
your operating system.
Learning about the printer9
What are you looking for?Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty informationWarranty information varies by country or region:
• In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, then leave enough room for them also. It is important to:
• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
– Away from stray staples and paper clips
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer10
5
1
4
1Right side 307.34 mm (12.1 in.)
2Front444.5 mm (17.5 in.)
3Left side374.65 mm (14.75 in.)
4Rear100 mm (3.9 in.)
5Top152.4 mm (6 in.)
3
2
Learning about the printer11
Printer configurations
Basic model
1
2
3
4
6
1Printer control panel
2Exit tray 2
Note: Exit tray 2 is supported in any configuration except when a finisher is installed.
3Standard exit bin
4Front door
5Standard 520‑sheet tray
6Multipurpose feeder
5
Learning about the printer12
Configured models
You can configure your basic printer by adding optional trays. A 2,000-sheet high‑capacity feeder and a finisher bin can
also be added.
1
2
3
4
1Optional 520‑sheet tray
2Optional 520‑sheet trays
3Optional 520‑sheet tray
42,000‑sheet tandem‑tray module
• 850‑sheet tray (Tray 3)
• 1,150‑sheet tray (Tray 4)
Learning about the printer13
Fully configured model
1
2
1Finisher bin
The finisher bin can either be one of the following:
• Standard finisher (Punch/Stapler)
• Booklet finisher (Punch/Stapler/Booklet)
22,000‑sheet high‑capacity feeder
CAUTION—TIPPING HAZARD: Floor‑mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high‑capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Learning about the printer14
Using the printer control panel
1
2
7
ABC3DEF
1@!2
GHI5JKL6MNO
4
TUV9WXYZ
PQRS
8
7
0
3
#
6
UseTo
1DisplayView printing options as well as status and error messages.
2HomeNavigate back to the home screen.
3KeypadEnter numbers, letters, or symbols.
4Sleep buttonEnable Sleep Mode or Hibernate Mode.
• A short press will enable Sleep Mode.
• A long press will enable Hibernate Mode.
Note: Touching the screen or pressing any hard button will cause the printer to wake from Sleep
Mode or Hibernate Mode.
4
5
5Indicator light View the status of the printer.
• Off—The printer is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Solid red—Operator intervention is needed.
• Amber—The printer enters Sleep Mode or Hibernate Mode.
6Stop/CancelStop all printer activity.
Note: A list of options is displayed once Stopped appears on the display.
7USB portConnect a flash drive into the printer USB port.
Note: Only the front USB port supports flash drives.
Understanding the home screen15
Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen
buttons and icons to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
1
123.123.123.123
TouchTo
1Change LanguageChange the primary language of the printer.
2BookmarksCreate, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.
Note: The tree view does not include bookmarks created within Forms and Favorites, and
the ones in the tree are not usable in Forms and Favorites.
3Held JobsDisplay all current held jobs.
23
4
5678
4USB or USB
Thumbdrive
5MenusAccess printer menus.
6Status message bar
View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
Note: These menus are available only when the printer is in the Ready state.
• Show the current printer status such as Ready or Busy.
• Show printer conditions such as Fuser missing or Cartridge Low.
• Show intervention messages and the instructions on how to clear them.
7Status/Supplies
• Display a warning or error message whenever the printer requires intervention to
continue processing.
• Access the messages screen for more information on the message, and how to clear it.
8TipsOpen a context‑sensitive Help information on the touch screen.
Understanding the home screen16
This may also appear on the home screen:
TouchTo
Search Held JobsSearch current held jobs.
Features
FeatureDescription
Attendance message alert
Warning
Printer IP address
Sample: 123.123.123.123.123
If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
If an error condition occurs, then this icon appears.
The IP address of your network printer is located at the top left corner of the home
screen and appears as four sets of numbers separated by periods. You can use the
IP address when accessing the Embedded Web Server so you can view and remotely
configure printer settings even when you are not physically near the printer.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
Sample touch screen
TouchTo
1Up arrow
Scroll up.
10
1
9
2
3
4
8
6
7
5
Understanding the home screen17
TouchTo
2Delete folder
3Left arrow
4Right arrow
5Right scroll increase
6Left scroll decrease
Delete the file you selected.
Scroll to the left.
Scroll to the right.
Scroll to another value in increasing order.
Scroll to another value in decreasing order.
7Down arrow
8Accept
9Cancel
10Back
Scroll down.
Save a setting.
• Cancel an action or a selection.
• Cancel out a screen and return to the previous screen.
Navigate back to the previous screen.
Setting up and using the home screen applications18
Setting up and using the home screen applications
Notes:
• Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded applications. Some applications are supported only on select printer
models.
• There may be additional solutions and applications available for purchase. To learn more, visit
www.lexmark.com. Or, contact the place where you purchased the printer.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.
1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Showing or hiding icons on the home screen
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.
2 Click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
3 Select the check boxes to specify which icons appear on the printer home screen.
Note: Cleared check box items are hidden.
4 Click Submit.
Setting up and using the home screen applications19
Activating the home screen applications
Your printer comes with preinstalled home screen applications. Before you can use these applications, first activate
and set up these applications using the Embedded Web Server. For more information about accessing the Embedded
Web Server, see “Accessing the Embedded Web Server” on page 18.
For detailed information about configuring and using the home screen applications, visit the Lexmark Web site at
http://support.lexmark.com.
Using Background and Idle Screen
IconDescription
The application lets you customize the background and idle screen of your printer home screen.
1 From the home screen, navigate to:
Change Background > select background to use
2 Touch .
Setting up Forms and Favorites
IconDescription
The application helps you simplify and streamline work processes by letting you quickly find and print
frequently used online forms directly from the home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
3 Define the bookmarks, and then customize the settings.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form
categories, or search for forms based on a form number, name, or description.
Setting up and using the home screen applications20
Understanding Eco‑Settings
IconDescription
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to
help reduce the environmental impact of your printer.
Understanding Showroom
IconDescription
The application lets you create and display a customized slide show on the touch screen of your printer.
You can load images either from a flash drive or through the printer Embedded Web Server.
Setting up Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control
panel, even when you are not physically near the network printer. From your computer screen, you can view the printer
status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing
at the network printer.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.
4 From Installed Solutions, click the name of the application you want to configure.
5 Click Configure > Import.
6 Browse to the saved configuration file that was exported from a previously configured printer, and then load or
preview it.
Note: If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.
Additional printer setup22
Additional printer setup
Turning on the printer
1 Open the front door.
2 Press the printer power switch.
3 Close the front door.
Additional printer setup23
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: An external kit is needed to support the ISP.
Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Additional printer setup24
Note: This task requires a flathead screwdriver.
1 Turn the screws counterclockwise to loosen them.
2 Pull the system board forward to remove it.
3 Use the following illustration to locate the appropriate connectors.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup25
1
2
3
1ISP connector
2Firmware and flash memory card connectors
3Memory card connectors
4 Push the system board back into place.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board.
1 Access the system board.
For more information, see “Accessing the system board” on page 23.
Note: This task requires a flathead screwdriver.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
Additional printer setup26
3 On the system board, open the memory card connector latches.
4 Align the notch on the memory card to the ridge on the connector.
1
1Notch
2Ridge
2
Additional printer setup27
5 Push the memory card into the connector until it clicks into place.
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,
but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
For more information, see “Accessing the system board” on page 23.
Notes:
• This task requires a flathead screwdriver.
• Do not unplug the fan cable upon opening the metal panel.
2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
Additional printer setup28
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
2
1
1Plastic pins
2Metal pins
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Additional printer setup29
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
For more information, see “Accessing the system board” on page 23.
2 Remove the printer hard disk.
For more information, see “Removing a printer hard disk” on page 35
3 Unpack the ISP kit.
1
4
3
1ISP solution
2Screws for the ISP solution
3Screws for the plastic bracket
4Plastic bracket
4 Use the provided screws to attach the plastic bracket to the ISP solution.
2
Additional printer setup30
5 Use the provided screw to attach the ISP solution to the system board cage.
6 Connect the ISP solution interface cable into the receptacle of the system board.
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