Lexmark C935 User Guide

C935 Series

User's Guide

August 2011 www.lexmark.com

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.

740 West New Circle Road Lexington, Kentucky 40550

Contents 2

Safety information.......................................................................................8

Learning about the printer.........................................................................10

Printer configurations.............................................................................................................................10

Understanding the control panel............................................................................................................13

Installing options........................................................................................15

Installing internal options........................................................................................................................15

Available options .............................................................................................................................................. 15

Accessing the system board to install internal options ....................................................................................16

Installing a memory card ..................................................................................................................................17

Installing a flash memory or firmware card......................................................................................................18

Installing a printer hard disk .............................................................................................................................20

Installing an internal print server or port interface card ..................................................................................21

Reinstalling the system board...........................................................................................................................23

Attaching cables......................................................................................................................................23

Loading paper and specialty media............................................................25

Setting the Paper Size and Paper Type....................................................................................................25

Configuring Universal paper settings......................................................................................................25

Loading the 520-sheet trays....................................................................................................................27

Loading the 520‑sheet trays .............................................................................................................................27

Using A5 or statement paper sizes ................................................................................................................... 29

Loading the 867‑ and 1133‑sheet trays..................................................................................................30

Using the multipurpose feeder...............................................................................................................31

Linking and unlinking trays......................................................................................................................34

Linking trays ...................................................................................................................................................... 34

Unlinking trays .................................................................................................................................................. 34

Assigning a Custom Type <x> name.................................................................................................................. 34

Changing a Custom Type <x> name........................................................................................................35

Paper and specialty media guide................................................................36

Paper guidelines......................................................................................................................................36

Paper characteristics.........................................................................................................................................36

Unacceptable paper..........................................................................................................................................37

Selecting paper .................................................................................................................................................37

Selecting preprinted forms and letterhead ......................................................................................................37

Using recycled paper ........................................................................................................................................ 38

Contents 3

Using letterhead......................................................................................................................................38

Using transparencies...............................................................................................................................40

Using envelopes......................................................................................................................................40

Using labels.............................................................................................................................................41

Using card stock......................................................................................................................................41

Storing paper...........................................................................................................................................42

Supported paper sizes, types, and weights.............................................................................................42

Paper sizes supported by the printer................................................................................................................42

Paper types and weights supported by the printer .......................................................................................... 44

Paper types and weights supported by the finisher .........................................................................................44

Supported finishing features ............................................................................................................................45

Printing......................................................................................................48

Installing printer software.......................................................................................................................48

Printing a document from Windows.......................................................................................................48

Printing a document from a Macintosh computer..................................................................................48

Printing confidential and other held jobs................................................................................................48

Holding jobs in the printer................................................................................................................................48

Printing confidential and other held jobs from Windows.................................................................................49

Printing confidential and other held jobs from a Macintosh computer ...........................................................50

Printing from a USB flash memory device...............................................................................................51

Printing information pages......................................................................................................................52

Printing a menu settings page ..........................................................................................................................52

Printing a network setup page.......................................................................................................................... 52

Printing a font sample list ................................................................................................................................. 53

Printing a directory list......................................................................................................................................53

Printing the print quality test pages .................................................................................................................53

Canceling a print job................................................................................................................................54

Canceling a print job from the control panel .................................................................................................... 54

Canceling a print job from the Windows taskbar .............................................................................................54

Canceling a print job from the Windows desktop ............................................................................................54

Canceling a print job from Mac OS 9 ................................................................................................................54

Canceling a print job from Mac OS X ................................................................................................................55

Printing in black and white......................................................................................................................55

Using Max Speed and Max Yield.............................................................................................................55

Clearing jams..............................................................................................56

Avoiding jams..........................................................................................................................................56

Understanding jam numbers and locations............................................................................................56

200–203 paper jams................................................................................................................................58

Contents 4

230–231 paper jams................................................................................................................................58

241 paper jam.........................................................................................................................................60

242–244 paper jams................................................................................................................................61

250 paper jam.........................................................................................................................................64

280–282 paper jams................................................................................................................................65

283–284 and 287–288 paper jams..........................................................................................................66

284–286 paper jams................................................................................................................................68

289 staple jam.........................................................................................................................................69

Understanding printer menus....................................................................73

Menus list................................................................................................................................................73

Supplies menu.........................................................................................................................................74

Paper menu.............................................................................................................................................75

Default Source menu ........................................................................................................................................ 75

Paper Size/Type menu ...................................................................................................................................... 75

Configure MP menu .......................................................................................................................................... 77

Substitute Size menu ........................................................................................................................................78

Paper Texture menu ......................................................................................................................................... 78

Paper Loading menu .........................................................................................................................................79

Custom Types menu .........................................................................................................................................80

Universal Setup menu.......................................................................................................................................80

Bin Setup menu.................................................................................................................................................81

Reports menu..........................................................................................................................................82

Reports menu ................................................................................................................................................... 82

Settings menu..........................................................................................................................................84

Setup menu.......................................................................................................................................................84

Finishing menu.................................................................................................................................................. 88

Quality menu ................................................................................................................... ................................. 90

Utilities menu....................................................................................................................................................93

PDF menu.......................................................................................................................................................... 95

PostScript menu................................................................................................................................................ 96

PCL Emul menu .................................................................................................................................................96

PPDS menu........................................................................................................................................................99

HTML menu ....................................................................................................................................................100

Image menu .................................................................................................................................................... 101

Security menu.......................................................................................................................................102

Network/Ports menu.............................................................................................................................102

TCP/IP menu ...................................................................................................................................................102

IPv6 menu .......................................................................................................................................................103

Wireless menu ................................................................................................................................................104

Standard Network and Network <x> menus................................................................................................... 104

Contents 5

Standard USB and USB <x> menus ................................................................................................................. 106

Serial <x> menu .............................................................................................................................................. 107

NetWare menu ...............................................................................................................................................110

AppleTalk menu .............................................................................................................................................. 110

LexLink menu ..................................................................................................................................................111

USB Direct menu............................................................................................................................................. 111

Help menu.............................................................................................................................................111

Understanding printer messages..............................................................112

List of status and error messages..........................................................................................................112

Maintaining the printer............................................................................129

Cleaning the exterior of the printer......................................................................................................129

Storing supplies.....................................................................................................................................129

Conserving supplies...............................................................................................................................129

Checking the status of supplies.............................................................................................................130

Checking the status of supplies from the control panel .................................................................................130

Printing a menu settings page ........................................................................................................................130

Checking the status of supplies from a network computer ............................................................................130

Ordering supplies..................................................................................................................................130

Ordering toner cartridges ............................................................................................................................... 130

Ordering photoconductors .............................................................................................................................131

Ordering staple cartridges .............................................................................................................................. 131

Ordering a waste toner box ............................................................................................................................ 131

Replacing supplies.................................................................................................................................132

Replacing the waste toner box .......................................................................................................................132

Cleaning the printhead lenses ........................................................................................................................ 137

Replacing a photoconductor...........................................................................................................................141

Replacing a toner cartridge............................................................................................................................. 144

Recycling Lexmark products..................................................................................................................146

Moving the printer............................................................................................................. ...................146

Before moving the printer ..............................................................................................................................146

Moving the printer to another location.......................................................................................................... 147

Setting the printer up in a new location ......................................................................................................... 147

Shipping the printer........................................................................................................................................ 148

Administrative support............................................................................149

Adjusting the brightness or contrast of the display..............................................................................149

Disabling control panel menus..............................................................................................................149

Adjusting Power Saver..........................................................................................................................149

Restoring the factory default settings...................................................................................................150

Contents 6

Encrypting the printer hard disk............................................................................................................150

Locking the control panel menus using the Embedded Web Server.....................................................151

Locking the entire printer......................................................................................................................151

Modifying confidential print settings....................................................................................................152

Supporting IPSec...................................................................................................................................152

Supporting SNMPv3..............................................................................................................................152

Using 802.1x authentication.................................................................................................................153

Creating an administrative password....................................................................................................154

Using Secure mode................................................................................................................................154

Troubleshooting.......................................................................................155

Checking an unresponsive printer.........................................................................................................155

Door A will not shut properly................................................................................................................155

Solving printing problems.....................................................................................................................156

Multiple‑language PDFs do not print..............................................................................................................156

Control panel display is blank or displays only diamonds............................................................................... 156

Error message about reading USB drive appears ...........................................................................................156

Jobs do not print ............................................................................................................................................. 156

Confidential and other held jobs do not print ................................................................................................ 157

Job takes longer than expected to print ......................................................................................................... 158

Job prints from the wrong tray or on the wrong paper .................................................................................. 158

Incorrect characters print ............................................................................................................................... 158

Tray linking does not work..............................................................................................................................158

Large jobs do not collate................................................................................................................................. 159

Unexpected page breaks occur.......................................................................................................................159

Solving option problems........................................................................................................................159

Option does not operate correctly or quits after it is installed ...................................................................... 159

Drawers........................................................................................................................................................... 160

Finisher ...........................................................................................................................................................160

Flash memory card ......................................................................................................................................... 161

Hard disk with adapter ................................................................................................................................... 161

Internal print server ........................................................................................................................................ 161

Memory card .................................................................................................................................................. 161

USB/parallel interface card............................................................................................................................. 161

Solving paper feed problems.................................................................................................................161

Paper frequently jams..................................................................................................................................... 161

Print jobs are not routed to the booklet‑maker bin .......................................................................................162

Paper jam message remains after jam is cleared ...........................................................................................162

Page that jammed does not reprint after you clear the jam .......................................................................... 162

Solving print quality problems..............................................................................................................163

Isolating print quality problems......................................................................................................................163

Contents 7

Blank pages ..................................................................................................................................................... 164

Characters have jagged or uneven edges ....................................................................................................... 164

Clipped images................................................................................................................................................164

Dark lines ........................................................................................................................................................164

Gray background.............................................................................................................................................165

Incorrect margins............................................................................................................................................ 165

Light colored line, white line, or incorrectly colored line ...............................................................................166

Paper curl........................................................................................................................................................166

Print irregularities ...........................................................................................................................................166

Print is too dark ..............................................................................................................................................167

Print is too light...............................................................................................................................................168

Repeating defects ........................................................................................................................................... 169

Skewed print ...................................................................................................................................................169

Solid color pages .............................................................................................................................................169

Toner fog or background shading appears on the page .................................................................................169

Toner rubs off .................................................................................................................................................170

Toner specks ................................................................................................................................................... 170

Transparency print quality is poor .................................................................................................................. 171

Uneven print density ......................................................................................................................................171

Solving color quality problems..............................................................................................................171

FAQ about color printing ................................................................................................................................ 171

Contacting Customer Support...............................................................................................................174

Notices.....................................................................................................175

Edition notice........................................................................................................................................175

Industry Canada notices........................................................................................................................177

Power consumption..............................................................................................................................184

Index........................................................................................................188

Safety information 8

Safety information

Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: The printer weighs 201 lbs (91.2 kg), and requires at least four people or a properly rated mechanical handling system to lift it safely.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product uses a laser.

CAUTION—POTENTIAL INJURY: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

This symbol indicates the presence of a hot surface or component.

CAUTION—HOT SURFACE: To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended.

CAUTION—POTENTIAL INJURY: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going to the printer.

CAUTION—POTENTIAL INJURY: Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going into the printer.

CAUTION—POTENTIAL INJURY: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing.

CAUTION—POTENTIAL INJURY: If installing a flash memory or firmware card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing.

CAUTION—POTENTIAL INJURY: If installing a printer hard disk after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing.

CAUTION—POTENTIAL INJURY: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Safety information 9

CAUTION—POTENTIAL INJURY: The printer weighs 91.2 kg (201 lb); therefore, it requires at least four people or a properly rated mechanical handling system to lift it safely. Use the handholds on the sides of the printer to lift it, and make sure your fingers are not under the printer when you set it down. Disconnect all cords and cables from the printer before moving it.

Learning about the printer 10

Learning about the printer

Printer configurations

All printer models have standard network capability.

Basic model

1 Standard exit bin

2 Control panel

3 Standard 520‑sheet tray (Tray 1)

4 Multipurpose feeder

5 Duplex unit

Learning about the printer 11

Configured models

1 Standard exit bin

2 Control panel

3 Standard 520‑sheet tray (Tray 1)

4–6 The High capacity feeder holds 2520 sheets and includes:

• 4—520‑sheet tray (Tray 2)

• 5—867‑sheet tray (Tray 3)

• 6—1133‑sheet tray (Tray 4)

7 Multipurpose feeder

8 Duplex unit

1 Standard exit bin

2 Control panel

Learning about the printer 12

3 Standard 520‑sheet tray (Tray 1)

4‑6 The Tandem tray module (TTM) holds 1560 sheets and includes:

• 4—520‑sheet tray (Tray 2)

• 5—520‑sheet tray (Tray 3)

• 6—520‑sheet tray (Tray 4)

7 Multipurpose feeder

8 Duplex unit

Fully configured model

1 Horizontal transport unit (HTU)

2 Control panel

3 Finisher

4 Finisher standard bin

5 Finisher bin 1

6 Finisher bin 2 (booklet‑maker)

7 Standard 520‑sheet tray (Tray 1)

8–10 The High capacity feeder includes:

• 8—520‑sheet tray (Tray 2)

• 9—867‑sheet tray (Tray 3)

• 10—1133‑sheet tray (Tray 4)

11 Multipurpose feeder

Learning about the printer 13

12 Duplex unit

Note: The finisher shown above is the booklet finisher. The standard finisher is not shown.

Understanding the control panel

Control panel item Description

1 Display Shows messages and pictures that communicate the status of the printer

2 Indicator light Indicates the printer status:

• Off—The power is off.

• Blinking green—The printer is warming up, processing data, or printing.

• Solid green—The printer is on, but idle.

• Solid red—Operator intervention is needed.

3 Keypad Enter numbers or symbols on the display.

4 Navigation buttons

5 Select

6 Stop

Press or to scroll through menu lists.

Press

Press to initiate action on a menu item.

Stops all printer activity A list of options is offered once Stopped appears on the display.

or to scroll through values or text that roll to another screen.

7 Menu

Opens the menu index Note: The menus are available only when the printer is in the Ready state.

Learning about the printer 14

Control panel item Description

8 USB Direct interface

9 Back

Use this port to connect a USB flash memory device to the printer. You can print from the connected device.

Returns the display to the previous screen

Installing options 15

Installing options

Installing internal options

CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer,

turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going to the printer.

You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal.

Available options

Memory cards

•

Printer memory

• Flash memory

• Fonts

Firmware cards

•

Bar Code and Forms

• IPDS and SCS/TNe

• PrintCryption

• PRESCRIBE

Other internal options

•

Printer hard disk

• RS‑232 serial interface card

• Parallel 1284‑B interface card

• MarkNet

N8000 Series Internal Print Servers

Installing options 16

Accessing the system board to install internal options

CAUTION—SHOCK HAZARD: Turn the printer off, and unplug the power cord from the wall outlet before

continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going into the printer.

Note: This operation requires a #2 Phillips screwdriver.

1 Remove the cover and system board.

a Turn the screws on the cover counterclockwise, and then remove them.

b Gently pull the cover and system board away from the printer, and then remove it.

2 Use the illustration below to locate the appropriate connector.

Warning—Potential Damage: System board electrical components are easily damaged by static electricity.

Touch something metal on the printer before touching any system board electronic components or connectors.

Installing options 17

1 Firmware and flash memory card connectors

2 Memory card connector

3 Internal print server connector

4 Hard disk connector

Installing a memory card

CAUTION—SHOCK HAZARD: If you are installing a memory card after setting up the printer, turn the printer off,

and unplug the power cord from the wall outlet before continuing.

Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.

An optional memory card can be purchased separately and attached to the system board. To install the memory card:

1 Access the system board.

2 Unpack the memory card.

Note: Avoid touching the connection points along the edge of the card.

3 Open the memory card connector latches.

Installing options 18

4 Align the notches on the memory card with the ridges on the connector.

1 Notches

2 Ridges

5 Push the memory card straight into the connector until it snaps into place.

6 Reinstall the system board.

Installing a flash memory or firmware card

The system bo ard has two connections f or an optional flash mem ory or firmware card. Only one of each may be installed, but the connectors are interchangeable.

CAUTION—SHOCK HAZARD: If installing a flash memory or firmware card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing.

1 Access the system board.

2 Unpack the card.

Note: Avoid touching the connection points along the edge of the card.

Installing options 19

3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.

1 Plastic pins

2 Metal pins

4 Push the card firmly into place.

Notes:

• The entire length of the connector on the card must touch and be flush against the system board.

• Be careful not to damage the connectors.

5 Reinstall the system board.

Installing options 20

Installing a printer hard disk

CAUTION—SHOCK HAZARD: If installing a printer hard disk after setting up the printer, turn the printer off, and

unplug the power cord from the wall outlet before continuing.

Warning—Potential Damage: System board electrical components and hard disks are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components, connectors, or the hard disk.

Note: A #2 Phillips screwdriver is needed to attach the hard disk to the mounting plate.

1 Access the system board.

2 Remove the mounting plate, hard disk, ribbon cable, and attachment screws from the package.

3 Attach the ribbon cable to the hard disk.

4 Attach the mounting plate to the hard disk with the screws.

Installing options 21

5 Press the ribbon cable connector into the hard disk connector on the system board.

6 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board.

The hard disk snaps into place.

7 Reinstall the system board.

Installing an internal print server or port interface card

CAUTION—SHOCK HAZARD: Turn the printer off, and unplug the power cord from the wall outlet before

continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going into the printer.

Note: A #2 Phillips screwdriver is needed to install an internal print server or port interface card.

Installing options 22

An internal print server allows connection from the printer to the local area network (LAN). An optional port interface card expands the ways the printer can connect to a computer or external print server.

1 Access the system board.

2 Unpack the internal print server or port interface card.

3 Remove the metal plate on the system board tray that covers the connector slot and save the metal plate.

4 Align the connector on the internal print server or port interface card with the connector on the system board.

Note: The cable connectors on the side of the optional card must fit through the opening in the faceplate.

5 Push the internal print server or port interface card firmly into the card connector on the system board.

6 Insert a screw into the hole on the right side of the connector slot. Gently tighten the screw to secure the card to

the system board tray.

7 Reinstall the system board.

Installing options 23

Reinstalling the system board

Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch

something metal on the printer before touching any system board electronic components or connectors.

Note: This operation requires a #2 Phillips screwdriver.

1 Gently insert the system board into the printer.

2 Replace the cover screws, and then turn them clockwise.

3 Tighten the screws firmly.

Attaching cables

Connect the printer to the computer using a USB cable or Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. Match the appropriate Ethernet cable to the Ethernet port.

Installing options 24

1 USB port

2 Ethernet port

Loading paper and specialty media 25

Loading paper and specialty media

This section explains how to load the 520-, 867-, and 1133-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays.

Setting the Paper Size and Paper Type

The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually. The factory default Paper Type setting is Plain Paper. The Paper Type setting must be set manually for all trays that do not contain plain paper.

1 Make sure the printer is on and Ready appears.

2 From the control panel, press .

3 Press repeatedly until Paper Menu appears, and then press .

4 Press repeatedly until Paper Size/Type appears, and then press .

5 Press repeatedly until the correct tray appears, and then press .

6 Press repeatedly until appears next to the correct size, and then press .

7 Press or repeatedly until the correct Paper Type setting appears, and then press .

Submitting Selection appears.

Configuring Universal paper settings

The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu. Then, specify all of the following Universal size settings for your paper:

• Units of measure (inches or millimeters)

• Portrait Height and Portrait Width

• Feed Direction

Note: The smallest supported Universal size is 100 x 148 mm (3.9 x 5.8 in.); the largest is 305 x 483 mm (11.7 x 19 in.).

Specify a unit of measurement

1 Make sure the printer is on and Ready appears.

2 From the control panel, press .

3 Press repeatedly until Paper Menu appears, and then press .

4 Press repeatedly until Universal Setup appears, and then press .

Loading paper and specialty media 26

5 Press repeatedly until Units of Measure appears, and then press .

6 Press repeatedly until appears next to the correct unit of measure, and then press .

Submitting Selection appears, followed by the Universal Setup menu.

Specify the paper height and width

Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet.

1 From the Universal Setup menu, press repeatedly until Portrait Width or Portrait Height appears,

and then press

Note: Select Portrait Height to adjust the paper height setting or Paper Width to adjust the paper width setting.

2 Press to decrease the setting or to increase the setting, and then press .

Submitting Selection appears, followed by the Universal Setup menu.

Specify a feed direction

Short Edge is the factory default setting for feed direction for Universal paper settings. The Feed Direction menu will not appear from the Universal Setup menu unless Long Edge is an available setting. If necessary, specify whether the short or long edge of the paper will enter the printer first.

1 From the Universal Setup menu, press repeatedly until Feed Direction appears, and then press .

2 Press repeatedly until appears next to the correct feed direction, and then press .

Submitting Selection appears.

Loading paper and specialty media 27

Loading the 520-sheet trays

The Size Sensing setting is only available for A5- and statement-size paper.

Loading the 520‑sheet trays

The printer has a standard 520‑sheet tray (Tray 1), and it may have one or more optional 520‑sheet trays. All 520‑sheet trays support the same paper sizes and types. Paper may be loaded in the trays in either the long‑edge or short‑edge orientation.

1 Grasp the handle, and pull the tray out.

2 Squeeze the width guide tabs together as shown, and move the width guide to the correct position for the paper

size being loaded.

Loading paper and specialty media 28

3 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being

loaded.

Note: Use the size indicators on the bottom of the tray to help position the guides.

4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the

edges on a level surface.

5 Load the paper stack with the recommended print side faceup. Load the paper in either the long‑edge or short‑edge

orientation as shown below:

Notes:

• Load sizes larger than A4 in the short‑edge orientation.

• Paper must be loaded in the short‑edge orientation to create booklets if the optional booklet finisher is

installed.

Long‑edge orientation Short‑edge orientation

6 Make sure the paper guides are secure against the edges of the paper.

Loading paper and specialty media 29

7 Align the tray, and insert it.

8 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting

for the tray from the control panel.

Using A5 or statement paper sizes

The printer trays cannot distinguish between A5‑ (148 x 210 mm) and statement‑size (140 x 216 mm) paper when both sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either A5‑ or statement‑size paper in the paper trays, but not both.

Note: The multipurpose feeder does not use auto‑size sensing and can support both A5‑ and statement‑size print jobs. The Size Sensing setting does not affect the multipurpose feeder settings.

1 Load either A5‑ or statement‑size paper in a paper tray.

2 Make sure the printer is turned off.

3 From the control panel, press and hold and while turning the printer on.

4 Release both buttons when Performing Self Test appears.

The printer performs its power‑on sequence, and then CONFIG MENU appears.

5 Press repeatedly until SIZE SENSING appears, and then press .

6 Press repeatedly until appears next to the tray in which the paper is loaded, and then press .

7 Press repeatedly until Auto appears, and then press .

The Statement/A5 menu appears.

8 Press repeatedly until appears next to Sense Statement or Sense A5, and then press .

Submitting Selection appears.

9 Press until Exit Config Menu appears, and then press .

The printer performs its power‑on sequence, and then Ready appears.

Loading paper and specialty media 30

Loading the 867‑ and 1133‑sheet trays

Although the 867-sheet tray and the 1133-sheet tray are different in appearance, they support the same paper sizes and types and require the same process for loading paper. Use these instructions to load paper in either tray:

1 Grasp the handle, and open the tray.

2 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being

loaded.

3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the

edges on a level surface.

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